5/30/2023 9:14:54 AM: IsPreinstall: Checking if presintall mode

5/30/2023 9:14:54 AM: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\

Setup\State key is present, ImageState=IMAGE_STATE_COMPLETE
5/30/2023 9:14:54 AM: Preinstall: False
5/30/2023 9:14:54 AM: SilentInstall: False
5/30/2023 9:14:54 AM: The current installing HPSA version: 9.25.18.0
5/30/2023 9:14:54 AM: Program::HPSA8Installed: Error: Object reference not set to
an instance of an object.
5/30/2023 9:14:54 AM: isUpgrading: False, installedHPSAVersion: 0.0.0.0
5/30/2023 9:14:54 AM: Current PC is HP device.
5/30/2023 9:14:56 AM: current language: en-us
5/30/2023 9:14:56 AM: InstallFusionService: start.
5/30/2023 9:14:56 AM: HPSysInfoCap:Running
5/30/2023 9:14:56 AM: HPAppHelperCap:Running
5/30/2023 9:14:56 AM: HSA services exists.
5/30/2023 9:14:56 AM: driverStorePath: C:\Windows\System32\DriverStore
5/30/2023 9:14:56 AM: HPSysInfoCap path: C:\WINDOWS\System32\DriverStore\
FileRepository\hpcustomcapcomp.inf_amd64_3fe14bedeb9ca7a2\x64\SysInfoCap.exe
5/30/2023 9:14:56 AM: HPAppHelperCap path: C:\WINDOWS\System32\DriverStore\
FileRepository\hpcustomcapcomp.inf_amd64_3fe14bedeb9ca7a2\x64\AppHelperCap.exe
5/30/2023 9:14:56 AM: HSA installed in system32 folder, when comaparing with
StringComparison.CurrentCultureIgnoreCase
5/30/2023 9:14:56 AM: HSA installed in system32 folder, when comaparing with
StringComparison.InvariantCultureIgnoreCase
5/30/2023 9:14:56 AM: HSA installed in system32 folder, do not install HSA anymore.
5/30/2023 9:14:56 AM: HPSysInfoCap:Running
5/30/2023 9:14:56 AM: HPAppHelperCap:Running
5/30/2023 9:14:56 AM: Program::HPSA8Installed: Error: Object reference not set to
an instance of an object.
5/30/2023 9:14:56 AM: HPSA 8 or Framework not been installed before.
5/30/2023 9:14:56 AM: Meet to condition to install HPSA 9: True
5/30/2023 9:14:56 AM: Start to uninstall HPSA 9
5/30/2023 9:15:00 AM: End uninstall HPSA 9, result code: 0
5/30/2023 9:15:00 AM: Uninstall HPSA 9 finished.
5/30/2023 9:15:03 AM: InstallDependencies output:
c:\SWSetup\SP146042\HPSA9x\Dependencies\x64
c:\SWSetup\SP146042\HPSA9x\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx

5/30/2023 9:15:03 AM: InstallDependencies error:

Add-AppxPackage : Deployment failed with HRESULT: 0x80073D06, The package could not
be installed because a higher
version of this package is already installed.
Windows cannot install package
Microsoft.VCLibs.140.00_14.0.26706.0_x64__8wekyb3d8bbwe because it has version
14.0.26706.0. A higher version 14.0.30704.0 of this package is already installed.
NOTE: For additional information, look for [ActivityId] 5c5f5cbc-9280-0001-2a2c-
615c8092d901 in the Event Log or use
the command line Get-AppPackageLog -ActivityID 5c5f5cbc-9280-0001-2a2c-615c8092d901
At C:\Users\tatqu\AppData\Local\Temp\tmpE0CE.tmp.ps1:8 char:1
+ Add-AppxPackage -Path "$dir\Microsoft.VCLibs.$arch.14.00.appx"
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (C:\SWSetup\
SP14....x64.14.00.appx:String) [Add-AppxPackage], Exception
+ FullyQualifiedErrorId :
DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageComman
d

5/30/2023 9:15:03 AM: Program::InstallHPSA9Dism: arguments: /Online /Add-

ProvisionedAppxPackage /PackagePath:"c:\SWSetup\SP146042\HPSA9x\
dace548e5f15499aa7a01f41ad1eab3e.appxbundle" /LogPath:C:\system.sav\logs\
HPSAUWP_dism.log /LicensePath:"c:\SWSetup\SP146042\HPSA9x\
dace548e5f15499aa7a01f41ad1eab3e_License1.xml"
5/30/2023 9:15:13 AM: Program::InstallHPSA9Dism: ExitCode: 0
5/30/2023 9:15:13 AM: Install HPSA9 package finished: install result: True
5/30/2023 9:15:13 AM: Creating registry keys
5/30/2023 9:15:13 AM: current system is 64-bit system, using the 64-bit reg file
5/30/2023 9:15:13 AM: Creating extraction folder : c:\SWSetup\SP146042\HPSA\
5/30/2023 9:15:13 AM: Successfully created registry keys
5/30/2023 9:15:13 AM: Succesfully deleted files in: c:\SWSetup\SP146042\HPSA\
5/30/2023 9:15:13 AM: Set permissions for users group on HPSFMsgrStatus.xml to full
control
5/30/2023 9:15:13 AM: Once again to make sure we have full permissions for the HP
Support Framework folder under ProgramData
5/30/2023 9:15:13 AM: granting admin access for file: C:\ProgramData\HP\HP Support
Framework\Resources\HPSFMessenger\HPSFMsgrStatus.xml
5/30/2023 9:15:13 AM: granting admin access for file: C:\ProgramData\HP\HP Support
Framework\Resources\HPSFMessenger
5/30/2023 9:15:13 AM: granting admin access for file: C:\ProgramData\HP\HP Support
Framework\Resources
5/30/2023 9:15:13 AM: IsPreinstall: Checking if presintall mode
5/30/2023 9:15:13 AM: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
Setup\State key is present, ImageState=IMAGE_STATE_COMPLETE
5/30/2023 9:15:13 AM: Setting Language Key: en-US
5/30/2023 9:15:13 AM: Installing System Tray
5/30/2023 9:15:13 AM: System Tray was not upgraded. Same version
5/30/2023 9:15:13 AM: Remove the word 'support' so that HPSA shows up in start
menu.
5/30/2023 9:15:13 AM: trying to set the CIPOPtin value if CIP.ini or Ceement.ini
file is available
5/30/2023 9:15:13 AM: CIP.ini file is not available at C:\ProgramData\Hewlett-
Packard\HP Ceement\CIP.ini, checking if the ceement.ini is available
5/30/2023 9:15:13 AM: couldn't find the ceement.ini file path
5/30/2023 9:15:13 AM: Installing Help and Support
5/30/2023 9:15:13 AM: In doHelpSupportInstallPOST
5/30/2023 9:15:13 AM: signature validation failed for C:\Windows\Help\OEM\scripts\
checkmui.dll
5/30/2023 9:15:13 AM: Current system is Win8 or later
5/30/2023 9:15:13 AM: InstallTasks::ControlTaskbar:: command: ShowTaskbarIcon
5/30/2023 9:15:13 AM: path is: C:\Program Files (x86)\HP\HP Support Framework\
TaskbarController.exe
5/30/2023 9:15:13 AM: Setting NotifyPopup for HPSA popup mode
5/30/2023 9:15:13 AM: Refreshing system icon cache
5/30/2023 9:15:13 AM: Preparing to create HPSA shortcuts
5/30/2023 9:15:13 AM: Creating desktop shortcut for HPSA.
5/30/2023 9:15:13 AM: Create desktop lnk file result: True
5/30/2023 9:15:13 AM: Refresh system icon cache again to make sure we show the
correct application icon
5/30/2023 9:15:13 AM: InstallTasks::ControlTaskbar:: command: ShowTaskbarIcon
5/30/2023 9:15:13 AM: path is: C:\Program Files (x86)\HP\HP Support Framework\
TaskbarController.exe
5/30/2023 9:15:13 AM: Program::RestorePreference: Error:Object reference not set to
an instance of an object.
5/30/2023 9:15:13 AM: Start to copy keys in HKEY_USERS
5/30/2023 9:15:13 AM: subkey count in HKEY_USERS is 6
5/30/2023 9:15:13 AM: Try to open subkey .DEFAULT
5/30/2023 9:15:13 AM: Try to open subkey Software\Hewlett-Packard\HPSF_Save under
this user key
5/30/2023 9:15:13 AM: Try to open subkey S-1-5-19
5/30/2023 9:15:13 AM: Try to open subkey Software\Hewlett-Packard\HPSF_Save under
this user key
5/30/2023 9:15:13 AM: Try to open subkey S-1-5-20
5/30/2023 9:15:13 AM: Try to open subkey Software\Hewlett-Packard\HPSF_Save under
this user key
5/30/2023 9:15:13 AM: Try to open subkey S-1-5-21-376845310-3581146623-59271055-
1001
5/30/2023 9:15:13 AM: Try to open subkey Software\Hewlett-Packard\HPSF_Save under
this user key
5/30/2023 9:15:13 AM: Try to open subkey S-1-5-21-376845310-3581146623-59271055-
1001_Classes
5/30/2023 9:15:13 AM: Try to open subkey Software\Hewlett-Packard\HPSF_Save under
this user key
5/30/2023 9:15:13 AM: Try to open subkey S-1-5-18
5/30/2023 9:15:13 AM: Try to open subkey Software\Hewlett-Packard\HPSF_Save under
this user key
5/30/2023 9:15:13 AM: Target folder is C:\users\All Users\AppData\Local\HP\HP
Support Framework Backup, dest folder is C:\users\All Users\AppData\Local\HP\HP
Support Framework
5/30/2023 9:15:13 AM: Target folder is C:\users\Default\AppData\Local\HP\HP Support
Framework Backup, dest folder is C:\users\Default\AppData\Local\HP\HP Support
Framework
5/30/2023 9:15:13 AM: Target folder is C:\users\Default User\AppData\Local\HP\HP
Support Framework Backup, dest folder is C:\users\Default User\AppData\Local\HP\HP
Support Framework
5/30/2023 9:15:13 AM: Target folder is C:\users\Public\AppData\Local\HP\HP Support
Framework Backup, dest folder is C:\users\Public\AppData\Local\HP\HP Support
Framework
5/30/2023 9:15:13 AM: Target folder is C:\users\tatqu\AppData\Local\HP\HP Support
Framework Backup, dest folder is C:\users\tatqu\AppData\Local\HP\HP Support
Framework
5/30/2023 9:15:16 AM: Program::Main: ExitCode: 0