BANK OF AMERICA ~~ Dispute Resolution Services PO, Box 53137 Phoenix AZ 85072-3137 Date March 24, 2028 JOSE BENIGNO SALAS ALBARRAN ‘Account(s) ending in 2601 NW IGTH STREET RD APT 702 sean MIAMI, FL 33125-1490 (Claim number: (o0JANz023-581282 ‘Amount: $902.98 Jose We've completed our review and are unable to approve your recent claim. We've completed our review of your claim. Our records indicate that we completed the transfer(s) according to the instructions you provided us. and therefore no error occurred. Based on this, your account won't be credited. However, as a courtesy, we're researching your inquiry with the other party in an attempt to recover the funds for you, and will ntify you if we need addittonal information. Keep in mind it may take up to 45 calendar days for us to hear back from the other party. If we receive any additional information from them we'll contact you Your security is our priority ‘Together, we can make the strongest possible defense against fraud. Keep your contact information up to date, download the Mobile Banking App and turn on alerts so you can receive security and fraud messages. We also recommend creating a strong and unique password for each online log-in to help prevent fraud - and use additional security features when available. Please remember, if you receive a call from Bank of America. we will never ask you for a code or transfer funds to your account. We're here to help If you have questions, please call us at 877.337.6703, Monday through Friday from 8 am. to 8 pm. Eastern. Please have your claim number when you cal Bank of America and the Bark of America logo ae registered trademarks of the Bar of America Corporation Bak of America, WA Member FOIE ne ‘sores