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A PROJECT REPORT ON

"A study on the effectiveness of performance appraisal in


employees of a bank"

Submitted in partial fulfillment of the requirement of the

award of the degree of

"Master of Business Administration"


Submitted by

KRISHNA GUPTA
Under The Guidelines Of

SHIVANI SHARMA MAM

BABULALTARABAI INSTITUTE OF RESEARCH


ANDTECHNOLOGY SAGAR (M.P)
ACKNOWLEDGEMENT

First and the foremost let me sincerely thanks almighty


for the great opportunity and blessing, that he has
showered upon me for the successful completion of this
project work .It is a great opportunity for me to express
my sincere thanks to Shivani Sharma Mam faculty at ,
Babulal Tarabai Institute Of Research And Technology,
Sagar (M.P) would like to pay my special gratitude
to him for supervising my work and for the valuable
guidance and constant encouragement throught out my
project work.
I am very thankful to the all respected faculty members
of the department who supported me in the preparation
of my project.

KRISHNA GUPTA
(21181119)
MBA 3rd Sem.
DECLARATION

I Krishna Gupta student of business of master


administration "Babulal Tarabai Institute Of Research
& Technology, Sironja, Sagar Madhya Pradesh" declare
this project entitled "A study on the effectiveness of
performance appraisal in employees of a bank" of was
prepared by me during by me during the year 2022 -2023
and was submitted in partial fulfillment for the award of
master of business administration.
I also declare that this project is original and genuine and
has not been submitted to any other university/
institution for the award of any degree, diploma or other
similar titles or purposes.

KRISHNA GUPTA
(21181119)
MBA 3rd sem.
CERTIFICATE

This is to certify that, Krishna Gupta , student of MBA 3rd


Sem has successfully completed and submitted a report
as per the requirement of Babulal Tarabai Institute Of
Research & Technology in partial fulfillment of Master of
Business Administration course for academic year 2022-
2023.

Signature of HOD Signature of Examiner

............................ ...................................
INDEX

ABOUT THE STUDY................................................................. 1

 Objective of the Study

 Scope of the Study

RESEARCH & METHODOLOGY............................................... 5

 Research methodology

 Research Design

 Types of Data

 Performance Appraisal

 Performance Appraisal Biases

 Employees Stress

 Employee Performance Management

INTRODUCTION TO BANKING SECTOR............................... 46

COMPANY PROFILE.............................................................. 58

 History

 Services

 Awards

CONCLUSION & SUGGESTIONS........................................... 75

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