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[Support Package]

ID TS-00109 Created Dec. 02, 2005


Updated Mar. 23, 2006
Category System Integration Sub Category ISV Software
Product
Purpose How to use Milestone software with ACTi devices?
Support URL http://www.acti.com/support
Tech Support Customer.service@acti.com
MSN Messenger ID Customer.service@acti.com

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[Support Package]

How to use Milestone software with ACTi


devices?
Table of Contents

HOW TO USE MILESTONE SOFTWARE WITH ACTI DEVICES? ..........2

DOWNLOAD AND INSTALL MILESTONE SOFTWARE .......................4


Step 1: go to the download homepage URL.......................................................................................................... 4
Step 2: gets the latest XProtect Enterprise version: 5.5d....................................................................................... 6
Step 3: download latest XProtect Enterprise 5.5d software and manual............................................................... 7
Step 4: download latest device package ................................................................................................................ 8
Step 5: download latest beta device package ........................................................................................................ 9
Step 6: Install Milestone Software and input Software License Code ................................................................ 10

RETRIEVING DEVICE LICENSE KEYS ......................................... 11


Step 1: Software Registration.............................................................................................................................. 11
Step 2: Add SLCs ................................................................................................................................................ 13
Step 3: Add MAC into DLKs.............................................................................................................................. 14

IMPORTING DLKS (DEVICE LICENSE KEYS) ............................... 15


Step 1: Import DLKs ........................................................................................................................................... 15

ADDING A DEVICE ................................................................. 16


Step 1: input the IP Address ................................................................................................................................ 16
Step 2: input the password .................................................................................................................................. 16
Step 3: add device successfully ........................................................................................................................... 17
Step 4: Click on Add device:............................................................................................................................... 18
Step 5: Enter Device Name ................................................................................................................................. 19
Step 6: Display Customers’ Model Number........................................................................................................ 20

CONFIGURING THE MONITOR LAYOUT ...................................... 21


Step 1: setup Monitor Layout.............................................................................................................................. 21

USE USB JOYSTICK WITH MILESTONE ...................................... 23


Step 1: Supported USB Joystick ......................................................................................................................... 23
Step 2: Download the Beta Driver from Milestone Web Server: ........................................................................ 23
Step 3: Install your Joystick: ............................................................................................................................... 23
Step 4: Select the IP Speed Dome ....................................................................................................................... 24
Step 5: Click on the “Joystick Setup” ................................................................................................................. 25

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Step 5: Configure Joystick .................................................................................................................................. 26


Step 6: Use the Joystick to control PTZ:............................................................................................................. 27

MILESTONE INTEGRATION NOTICE WITH TCP 2.0....................... 28


Step 1: Check your firmware version, click on System Info............................................................................... 28
Step 2: For firmware version v1.0 series, it works with Milestone..................................................................... 29
Step 3: For firmware version v2.0 series, switch to version 1.0 mode................................................................ 29

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Download and Install Milestone Software


Please download the latest Milestone software and device pack before running the process.
As of December, 2005, the latest version is listed as follow:
- Software: XProtect Enterprise 5.6a
- Device Pack: XProtect Device Pack 2.2

When you want to use Milestone software, please get the Software License Code (SLC) first.
Please visit Milestone Web Site to get it.

Step 1: go to the download homepage URL


0. Visit Milestone web site to download latest software and device package. Please
refer http://www.milestonesys.com
1. Click “Support” in the top menu.
2. Click “Downloads” in the left menu.
3. Click “XProtect Enterprise 5.6a” to download the software package
4. Click “XProtect Device Pack 2.2” to download the device pack. (if you are using
XProtect Enterprise 5.6a, then the included device pack is version 2.2 already)

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Step 2: gets the latest XProtect Enterprise version: 5.5d


1. Click “02 Release” to download the package.

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Step 3: download latest XProtect Enterprise 5.5d software and manual


1. Download all documents and software.

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Step 4: download latest device package


1. Please read the device package Release Notes and follow the instruction inside
2. Click on “XPD21 Device Pack.exe” for the device package

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Step 5: download latest beta device package


1. For Non-brand devices or other not support devices, ex. the firmware version is
A1D-P0V-V1.xx.xx-NB, please go to Milestone website:
http://www.milestonesys.com/?cid=951, read the beta device package Release Notes
and follow the instruction inside
Note that the latest version Milestone XProtect Enterprise v5.6a contains latest device
pack v2.2. This device pack is able to detect non-brand firmware already.

2. Click “here” to download the beta device package.

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Step 6: Install Milestone Software and input Software License Code


1. Double click on the MilestoneXProtectEnterprise.exe file to install it.
2. When you see below screen, please input your Software License Code.
3. Follow the installation wizard, and click Finish on the last step to complete the
installation.

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Retrieving Device License Keys

You must obtain a Device License Key (DLK) from Milestone for each device (IP network
camera or IP video server) to be installed.
Please go to Milestone website: http://www.milestonesys.com/?cid=595

Step 1: Software Registration


1. Click “Software Registration” link in the top menu.
2. Click “Online Registration” system.
3. Enter registered E-mail address
4. Enter with registered Password
5. Click “Log in” button to login
6. If you do not have a login account, click the “New to the System?” link, and follow the
instructions to obtain an account. Note that the DLKs (Device License Key) are
e-mailed to the specified e-mail address, so it is a good idea to use a single account
for all persons who should be able to retrieve DLKs.

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Step 2: Add SLCs


1. After you log in, you can Add or Upgrade your SLCs (Software License Code).
2. Please add your SLC, if you added it successfully, you will see it on the list.
3. Click on the SLCs, then add your DLKs.

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Step 3: Add MAC into DLKs


1. Click on “add new MAC” to register a MAC Address.
2. Specify the MAC Address for the device. The MAC Address is a 12 digit hexadecimal
(example: 000F7C001D82). Please check the MAC address of ACTi’s device, and
enter it.
3. Check SLCs and DLKs information on this homepage.
4. Click “Edit Text” to give a description on the specified MAC address.
5. Click “Get DLKs by email”, system will mail SLC and DLK to your registered e-mail
address.
6. You are only allowed to install up to the number of cameras listed on your license
sheet, regardless of the number of available DLKs.
Note that it is now possible to REMOVE a MAC/DLK on-line in case of fault made during
the registration or in case of a faulty camera. For security reason, it is only possible to
remove 15% of the MAC’s / DLK’s per year. When these has been used up, you will need
to send a request to Milestone support – for deleting further.

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Importing DLKs (Device License Keys)

After you received DLKs via e-mail, please import the DLKs into Milestone’s
Administrator tool

Step 1: Import DLKs


1. To avoid having to specify each DLK manually, save the .dlk file attached to
the e-mail
2. Open the Administrator by clicking the Administrator shortcut on the
desktop.
3. In the Administrator, click the “Import DLKs…” button.
4. Browse to the location where you have saved the .dlk file. Select the file,
and click Open.
5. All Device License Keys from the file are now imported, and you do not need
to specify each one manually.

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Adding a Device
Step 1: input the IP Address
1. Configure IP address, password, etc. for the ACTi device
2. Click the “Add Device…” button in the Administrator main window.
3. Enter device IP address, or select the Use DNS host names check box.
Click Next.

Step 2: input the password


1. Enter password for the administrator account (Admin) user. Default
password for ACTi’s device is 123456.
2. Leave the “Autodetect Device” option selected. Click Next.

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Step 3: add device successfully
1. When the device is detected, type the Device License Key (DLK) for the
device (if the DLKs have been imported, the field is pre-filled with the
correct DLK). Click Next.
2. Assign a descriptive name to the device, then click Finish.
3. The device is now installed successfully.

4. For ACTi devices, the firmware version is A1D-P0V-V1.xx.xx-AC, you will


see the video device type is show ACTi.
5. For Non-brand devices, the firmware version is A1D-P0V-V1.xx.xx-NB,
you will see the video device type is show Video:0501.

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Step 4: Click on Add device:

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Step 5: Enter Device Name


1. Configure IP address, password, etc. for the ACTi device

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Step 6: Display Customers’ Model Number

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Configuring the Monitor Layout

Step 1: setup Monitor Layout


1. To set up the Monitor application, click the “Monitor Manager…” button
in the Administrator main window.
2. Select the Monitor layout size. Options are 1×1, 2×2, 3×3, etc. up to an
8×8 grid camera layout.
3. Click a camera position, and select a camera in the Select Camera list.
Repeat until all required cameras are present in the Monitor layout.
4. Select the required Hot Spot Window functionality. The Hot Spot displays
a selected camera in a larger view, and can be used for point-and-click
PTZ (Pan/Tilt/Zoom) operations on some cameras. Possible Hot Spot
options are:
i. None (no Hot Spot enabled; default).
ii. Hot Spot (select layout size for the Hot Spot).
iii. In Separate Window (Hot Spot is a separate, floating
window).
5. Select Carousel if you want the Hot Spot to automatically change
between cameras in the Monitor layout. You specify the interval between
shifts in the Seconds Between Shifts field (default value is 5 seconds).
6. To access settings for the camera selected in the Monitor layout, click
the “Settings…” button.

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7. When you click on the Monitor on the desktop, you can see below
screen.
8. Other setup and information please read the Milestone Administrator
Guide or User Guide.

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Use USB Joystick with Milestone


Step 1: Supported USB Joystick

Now, you can use the joystick to control PTZ on Milestone Software. You must use a
USB joystick with an analog representation for the z-axis (slider or wheel).

The "Logitech Attack3" - have been used by a couple of our partners with success
http://www.logitech.com/index.cfm/products/details/US/EN,CRID=2221,CONTENTID=
6953

Or you can use the “IP Desktop” or “IPD-USB”, http://www.chproducts.com/OEM

Step 2: Download the Beta Driver from Milestone Web Server:


1. You can find latest beta driver from milestone web server.
2. The URL is http://www.milestonesys.com/?cid=951
3. Please download and install it.

Step 3: Install your Joystick:


1. Insert the USB connector, and then the OS will find your connector.
2. If it has gaming software, please install it.
3. After you installed it, the joystick can be seen in the Windows "Game controller".

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Step 4: Select the IP Speed Dome
1. Double click Administrator on Desktop.
2. Choose the IP Speed Dome with PTZ function.
3. Then click on “General Settings”.

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Step 5: Click on the “Joystick Setup”

1. Click on the “Joystick Setup” button.


2. Enable the Z-axis, then you can use this to control Zoom in and zoom out.
3. Then, you can assign the button to do action.

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Step 5: Configure Joystick

1. Make sure you select the “z-axis uses a relative positioning scheme” option
2. With this option on, you can operate zoom operation over USB joystick

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Step 6: Use the Joystick to control PTZ:
1. Double click Monitor on Desktop.
2. Choose the IP Speed Dome has support PTZ function to preview.
3. Now, you can use the USB Joystick to control PTZ.

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Milestone Integration Notice with TCP 2.0


Milestone software supports ACTi firmware version 1.0 series, as of March, 2006.
You need to check your device first, if they are version 1.0 series firmware, then
the previous section applies on Milestone + ACTi. If they are version 2.0 series
firmware, then you need to change the firmware to version 1.0 mode.

Step 1: Check your firmware version, click on System Info


1. Check firmware version, and see if your firmware is v2.0 series

In the above example: A1D-P2N-V2.02.05-AC, then it is version 2.0 firmware,


then you need to follow-up and change it to version 1.0 mode.
On the contrary, for firmware like: A1D-P0V-V1.04.14-AC, then it is version

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1.0 firmware.

Step 2: For firmware version v1.0 series, it works with Milestone

Step 3: For firmware version v2.0 series, switch to version 1.0 mode
1. Click on “Video Setting”
2. Select “Version V1.0” on Streaming Type
3. Click on “Save Reboot”

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