Professional Documents
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Departmental Undertaking
Departmental Undertakings can be defined as the most common and established forms of public
enterprises of a country. Such an enterprise is financed as well as organized and managed by the
ruling Government of that country itself.
A prime departmental undertaking example is the Indian Railway. This enterprise is under the
ownership and control of the Indian Government. Not only was the Government body assisted in
setting up this organization but they are also responsible for its performance and finances
regarding its daily activities.
Use of Revenue
All of the generated revenue from organizations under departmental undertakings are
deposited to the treasury of the Government.
Monopoly
One of the main features of departmental undertakings is that they enjoy a monopoly.
However, in recent years, several organizations under departmental undertaking like
telephone, railway, airlines, broadcasting, etc. were privatized to a particular extent.
Public Accountability
Departmental Undertakings are subject to strict budgeting, auditing, and accounting
procedures which apply to all other government departments. The employees or the civil
servants of such enterprises are required to be provided with the same rights and
privileges as offered to other government employees.
These are –
Such organizations allow the ruling Government body to take control of all the
undertaking operations efficiently. Ruling Government is elected by People of India and
People of India is ultimate source of power, thus it is justifies and ethical that enterprise
should be managed by elected representative.
The Government is accountable for all the finances, effective decisions, marketing
strategies, etc. of these enterprises.
The revenue generated from such enterprises is deposited to the Government treasury,
thereby becoming a legitimate source of income for the ruling Government.
Since departmental undertakings are subject to strict auditing and accounting procedures,
there is a comparatively lower chance of misuse of public funds.
Role model of How Business should be done, Departmental undertaking provides quality
services to underprivileged section of the society either for free or at very low cost. For
Example – Indian Railway runs local Trains and General Coach nearly in all coaches at
very low price.
2. Lack of Motivation
Since, there is a severe lack of competition and purpose for generating higher revenue,
employees of departmental undertakings fall prey to reduced motivation for hard work
and efficiency. In the case of most organizations under departmental undertakings,
employees are less likely to be rewarded for their value-added performances, and usually,
all promotions depend primarily on incentives.
3. Financial Dependence
Since the primary funding received by departmental undertakings are from budget
allocations by the finance sector of a government, such enterprises are unable to take
long-term decisions on business operations. Hence, they are financially dependent on the
ruling Government as the revenue generated cannot be used for business funding but
needs to be deposited to the National Treasury.
4. Managed by Generalist
5. Compliance Burden
There are lots of compliance burden for each activities. Too many procedural
requirements are there to be fulfilled due to transparency laws.
Indian Railway as a Departmental Undertaking
(A Case Study)