Professional Documents
Culture Documents
3. Communicate effectively:
RNAO strongly believes in the development and use of cross-cultural communication
using the following methods:
a. Share the work of nursing practice committees on a regular basis through
newsletters, public forums, and web-based technology.
b. Communicate clearly, openly, honestly, and frequently.
c. Listen actively and show that you understand what others are saying.
d. Develop and use cross-cultural communication skills.
e. Communicate with the patient, family, and interprofessional team to determine
needs and changes.
American Nursing Association says that talents related to communication include the
ability to explain ideas clearly and succinctly, both vocally and in writing, as well as to
motivate others. ANA also suggests that a good leader must show adaptability by
listening and communicating well by following the recommendations below:
a. Encourages reciprocity with others in conversations and gatherings.
b. Communicates concepts succinctly and clearly; shares information concerning
actions, plans, and decisions.
c. Avoids unpleasant shocks by clearly presenting critical facts.
d. Uses vivid illustrations and examples to convey topics.
4. Build teams:
During comparison of RNAO model to leads model, RNAO figured out that only 3
capabilities were not addressed in their model, and one of them was building teams.
However, they added that to their latest edition. Under the new edition, RNAO suggests
that following steps to ensure collaboration to achieve goals:
a. Seek and acknowledge broad input.
b. Recognize the legitimacy of other’s interests and discuss how interests are aligned.
c. Explore uncertainties and fears.
d. Give and receive help and assistance.
e. Participate as leaders for nursing on interprofessional teams.
f. Work collaboratively on nursing and interprofessional teams.
On the other side, ANA’s career derailment elements that affect professional success are
specifically addressed in the ANA Leadership curriculum. They include the inability to
form and lead a team, cultivate positive working connections with people, change or
adapt, keep commitments, or finish a task, and lack the depth to manage outside of one's
current function. ANA does not list any specific recommendations to be taken to build a
good team where everyone can cooperate to each their goals.