CLB 1-2 Speaking: Interacting with Others, Getting Things Done

Listening: Interacting with Others, Getting Things Done

Name: _________________________________________ Date: ____________________

Calling Doctor’s Office

Instructions: Call the doctor’s office and make an appointment to see the doctor.

Teacher’s checklist:

Criteria Yes Almost Not yet

Used good greeting/leave-taking. 3 points 2 points 1 point

Named the reason for the appointment. 3 points 2 points 1 point

Agreed on a time and date for the appointment. 3 points 2 points 1 point

Spoke clearly. 3 points 2 points 1 point

You need 9/12 to pass. TOTAL: _____/12

Calling Doctor’s Office

- Hello. Doctor’s office.

- Hello. My name is _____________________.

- How do you spell your last name?

- _____________________________________________________________.

- OK, Mr./Mrs. ______________________. How can I help you?

- I would like to make an appointment with Dr. _____________________.

- What’s the matter?

- _____________________________________________________________.

- Can you come at ________ AM/PM tomorrow?

- No, that doesn’t work for me. How about _______________________?

- Well, there is a ________ AM/PM on _____________? Can you come then?

- Yes/No.

- Great. See you at ________ AM/PM on _____________.

- Thanks. Bye!

- Bye!