Professional Documents
Culture Documents
By GetnetTilahunTiruneh
ID No138/14
Advisor BekretionH(PH.D)
March; 2023
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Table of Contents
Abstract.......................................................................................................................................................ii
CHAPTER ONE..........................................................................................................................................1
INTRODUCTION.......................................................................................................................................1
1. Introduction.............................................................................................................................................1
1.1 Background of the Study...................................................................................................................3
1.1 Statement of the Problem.............................................................................................................4
1.3 Objectives of the Study......................................................................................................................6
1.3.1 General Objectives of the Study.................................................................................................6
1.3.2 Specific objectives of the study..................................................................................................6
1.4. Basic research questions...................................................................................................................6
1.5 Significance of the Study...................................................................................................................7
1.6 Scope of the Study.............................................................................................................................8
1.7 Limitation of the study.......................................................................................................................8
1.8 Definitions of key terms....................................................................................................................8
1.9 Organization of the study...............................................................................................................9
CHAPTER TWO.......................................................................................................................................11
REVIEW OF RELATED LITERATURE.................................................................................................11
2. Introduction...........................................................................................................................................11
2.1. Theoretical Review.........................................................................................................................11
2.2 Forms of participative decision making...........................................................................................13
2.2.1. Direct participative decision making........................................................................................13
2.2.2. Indirect participation decision making.....................................................................................14
2.3. Extent of participative decision making..........................................................................................14
2.3.1. High-level participation...........................................................................................................15
2.3.2. Mid-level participation............................................................................................................15
2.3.3. Low-level participation............................................................................................................16
2.4 Objectives of participative decision making....................................................................................16
2.4.1. Moral/Ethical Objectives.........................................................................................................16
2.4.2. Social Objectives:....................................................................................................................16
2.4.3 Political objectives....................................................................................................................17
2.4.4. Economic Objectives:..............................................................................................................17
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2.5 Factors Affecting Decision Making.................................................................................................18
2.5.1 Certainty...................................................................................................................................18
2.5.2 Risk...........................................................................................................................................19
2.5.3 Uncertainty...............................................................................................................................19
2.5.4 Bounded rationality..................................................................................................................19
2.5.5 Escalation of commitment........................................................................................................19
2.6 Essential Conditions for successful participation in decision making..............................................20
2.6.1. Effective engagement of subordinates.....................................................................................20
2.6.2. Management Commitment.......................................................................................................20
2.6.3. Participative Management Style..............................................................................................21
2.6.4. Organizational Culture.............................................................................................................21
2.6.5. Training...................................................................................................................................22
2.6.6. Trade union support.................................................................................................................22
2.7 Effect of Employee commitment and their job satisfaction on Organizational goal........................22
2.8 Impact and Benefit of participative decision making.......................................................................23
2.9 Empirical Literature review.............................................................................................................24
2.10 Conceptual Framework..................................................................................................................26
CHAPTER THREE...................................................................................................................................28
METHDOLOGY.......................................................................................................................................28
3. Research Methodology..........................................................................................................................28
3.1 Research design...............................................................................................................................28
3.2 Research approach...........................................................................................................................29
3.3 Sources and types of data.................................................................................................................29
3.4 Sampling technique and sampling size............................................................................................29
3.4.1 Sampling technique..................................................................................................................30
3.4.2 Sampling size............................................................................................................................31
3.5 Instruments to be use.......................................................................................................................32
3.6 Methods of data analysis.................................................................................................................33
3.7 Validity and Reliability of the study................................................................................................33
3.8 Ethical considerations......................................................................................................................34
3.9 Time frame (Work schedule) and Budget........................................................................................34
3.9.1 Time frame...............................................................................................................................34
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3.9.2 Budgeting.................................................................................................................................35
3.10 REFERENCES..............................................................................................................................37
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CHAPTER ONE
INTRODUCTION
1. Introduction
This chapter will start by introducing the main theme of the proposal or research, which is
participatory decision making and employees’ job satisfactions. Itwill examine the historical
background information to the study, the statement of the research, objectives or purpose of the
study, the research queries, and justification of the study, importance of the study, scope and
limitations of the study and paper organization of the research.
The organizations to stay a long with their existence, the first task have to develop their own
human resources. Human resource is the means of the organizations success, because these
human resources (Employees’) provide skills, knowledge and driver that create, maintain and
advance organizations. Therefore every organization wants to have employees with competence
in accordance with the needs of their organization, committed to the organization and have high
performance that is why all organizations are engaged in a matter of human resources. These
resources will the vast resource of people in external environment from which organizations
obtain its employees people are perhaps organization most precious internal resources because
they will organization’s life blood (Habtamu Lakew, Dce 2020).
Participative decision making is a classical concept in modern organizational administration
(Wilkinson, 1988). It’s described in a variety of ways but generally define as when employees
fully invest emotionally, mentally and physically so they focus on achieving the organizational
goals. Employee participation in decision making is a process of involving and empowerment of
employee in order to use their input towards achieving higher individual and organizational
performance.It is a type of decision making, in involves participating employees in various form
of decision making activities. Participation in decision making is the most important organization
characteristic that influence not only employee productivity, job satisfaction and motivation but
also for success of organization goals (Bhatti, 2013). Participative decision making is one of
important aspect of organizational life to achieve increased organizational effectiveness and
employee’s commitment towards organizational goals. Employee participation is management
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Initiatives are given the opportunity to discuss issues relating to their work to influence
managerial decisions, but management reserves the right to govern. Employee participation in
decision making has various aim including; to increasing motivation and commitment in
employee; to channel their interests and knowledge and skills to improve processes; to consider
their interests and keep them informed of the organizations activities and position. In order to
achieve these aims a diverse range of techniques are being used, including consultation
committees, suggestion schemes, certain forms of team working, newsletters and briefings
(Gifford, Nealthy, Loukas, 2005).As a result, employees are expected to be more motivated,
committed, productive and more satisfied with their work.The participation of employees in
decision making can help in many ways to the organizations including enhancing and generating
creativity changes in behaviors at works; work force commitment and in organizational decision
making process. In general the employee participation in decision making should be an important
step to improve employee job satisfaction towards achieving organizational goals.
The reason why the researcher chose this topic is that nowadays almost all organization relies on
employees for success and competitiveness. Consequently, organization needs to figure out
strategies how to involve employees in decision-making and enhance the commitment of
employee for good performance of organization. In respect, employee participation has come to
play an indispensable role in helping organization to reach its goals. Therefore it is important that
this research will be conducted to understand experience and perception of employee
participation in decision making, So that the commitment and job satisfaction of employee
towards organizational goals could be built up. To get job satisfaction employees, contribution of
participatory decision making is high due to greater Poole of knowledge, different perspectives
greater comprehension and increased acceptance and so on. (Ahsanullah Mohsen, Omer Sharif,
Cliffered 2000: pp.384). If the employees donot participate in the decision- making process of
organization activities, they are likelyto be unwilling to take (own) an active part. To conclude,
this topic would be interestingand meaningful for any organization because employee
participation in decision-makinghas a significant relationship with employee job satisfaction and
organization performance.
Due to the increased complexity of many problemsin decision making it requires specialized
knowledge in numerous fields, usually not possessed by one person. To insure sustainable
organization, many managers spend eighty percent of their working time in committee meetings.
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When employees are satisfied an organizational sustainability and successfulness continuous
normally. However, most of the time employees are not satisfied with their work. One of the
most complain everywhere is manager’s decision making style such as more centralized and
autocratic type therefore participatory decision making should provide an uninterrupted work for
employees to lemikuraworeda 09 staff without incurring additional cost
Workers satisfaction has become an essential consideration for management strategy. One of the
major important ways aimed at improving job satisfaction has been allowing employees to
participate in job related decision (Harley et al.2000), While this decision may have to do with
the strategy of the organization or simply with the routine activities of staff, this decision may
require months after gathering information or exchange details or at one point without any
consideration either by individuals or in group. Participation allows individuals to share
influence among them who are not hierarchically equal, and participative management practices
help to maintain a balance on the involvement of managers as well as subordinates in the routine
tasks and activities related to the job (Cotton, 1995). According to Saha and Kumar (2007), the
maximum range of satisfaction is most likely to occur when there is an excessive degree of
employee involvement in the planning process, producing alternatives, developing policies, and
comparing the results. The idea to make decisions with groups that can participate in decision
making is unavailable to all managers. Many of the problems that employees have within
organizations, is from their lack of involvement in organizational decision making.
Political, economical, and social affairs of a any country are the back bone of its development, so
that the government has been incorporating an organization, which gives a service and managing
such an activity for societal benefits.
Lemikura sub city is newly incorporated governmental organizations that sub merged from Yeka
sub city and Bole sub city in previous name. The sub city has its own vision, mission and values,
so performs its task based on the societal interest and benefits in Addis Ababa Ethiopia.
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Lemikura sub city woredanine (09) is one of the fifteen woreda in the new sub city, which is
found in the south east of Addis Ababa. This woreda has around 500 staff members and gives a
public service based on the Lemikurasub city guidance’s procedures. Following its public
organization, it gives multi service of the society who lives around. The staff members or
employees’ are determining the success of the lemikuraworeda 09 workforces and effectiveness
of the organization.Most of the excising researches focus on the impact of employee turnover on
organizational performance but little of the researches deals about the impact of participatory
decision making. In the early 2014E.C there was a statically data, which shows that a
lemikuraworeda nine staff member was a round 700, but now it has only 500 staff members. This
organization doesn’t have a full awareness about what things determine or case this high
employee turnover rate. In Lemikuraworedaninethere was not such a research paper that justifies
the means of the employees’ turnover rate the researcher believes that this high rate of employee
turnover due to dissatisfactions of employees on their work. This is because most organizations
do not participate their employees and lead them with their unclear and autocratic
management.That is why the researcher wants to do the research on assessing participatory
decision making and its impact on employees’ job satisfaction.
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and involvement on decision making globally. Scholars have also argued that employees‟
involvement and participation in decision making may primarily serve to make them feel good
about their jobs and in turn increase firm‟s organizational performance. Similarly this study
confirmed also that, there is no sufficient research results in Ethiopia with related to employee
participation and involvement on decision making of organizational activities. This is one of the
encouraging factor or research gaps that initiated the researcher to investigate on the area,
specifically, taking one of the large public organizations known as Ethiopian Construction works
Corporation (ECWC), as a case study. Those all studies show that there was a gap, which are
women were not participated in decision making that makes them dissatisfy by their job. Job
satisfaction in the organizations sustainability are highly inter related because an organization
can be sustainable if it employee give effective response to their job.Participative decision
making is very important for the success of an organization, and as its help organizations make
sure employee are working hard or committed to contribute to accomplishing the organization
goal, but due to the increasing of complexity of many problems in decision making it requires
specialized knowledge in numerous fields, usually not possess by one person.Many
organizations have experienced the lack of job satisfactions by employees
towardsimplementation of decision taken by the top management which undoubtedly has
seriousrepercussions on organization goal success (Abdulai and Shafiwu, 2014).Decision making
is mainly use administrative to motivate the employee, to creativities and to share or shift risk of
different level. It is the basis for the organization objectives achievements that increased
acceptance, greater pool of knowledge and skill. But different factors might that in participatory
decision making such as unwillingness of employees to participate, rigid, avoiding management
style during decision making activities and increase customer compliant. According to Ethiopian
labor Authority (2007), among several problems that affect organizational performance of public
organizations is lack of employee participation at organizational decision making process.
Therefore this study will attempt to show contribution of participatory decision making in
handling these problems that affect employee job satisfaction.In order to increase the workers
commitment, job satisfaction, and organizational performance organizational leaders need to
permit a high degree of employee participation and involvement in the organization decision
making practice.According to many research in governmental organization the decision making
process is only held by small top managements. This type of management leaders will not
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interact with their Employees easily because employees do not participate in the decision and do
not know how the management leads them. Thiswill a reason for the employee will dissatisfies
on their ownwork and will lack of commitment for their work.The problem in this regard mainly
lies on the fact that employee participation in decisionmaking has not been clearly understand as
well as its role and the impact it has onemployees job satisfaction at lemikura sub city woreda
nine.
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What are the challenges or factors associated with employees’ participation in decision
making?
What are effects or significances of employees’ participation in decision-making on
theircommitment towards organizational goal and their job satisfactions?
For researcher hem self:- Beneficiary on getting knowledge about the study and experience on
conducting such assessment to get satisfaction.
For other researcher:- He/she can take this study as a reference for conducting other similar
assessment.
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1.6 Scope of the Study
Scope of the study: The study aims to assess the contributions of employees’ participation in
decision making and its impact on job satisfaction in Lemikura woreda nine. Eventhough there
are many factors, which makes employees satisfied by their own job, decision making is only
taken for this study. Hence an attempt will made tofind out the extent of employees participation
in decision making and to assess themechanism employed by management of organization and
the challenges associated withparticipative decision making and examine the effect of
participative decision making onemployees job satisfaction. Since woreda nine is found near to
the researcher village, the researcher select this woredanot only optimize the transportation cost
but also time frame.The researchertakes a target population of 500 respondents from
Lemikuraworeda nine and a sample size of 150 respondents within a simple random sample
selection method.
Organizational culture: Are a company’s beliefs, values and attitude, and how these influence the
behavior of its employees. (Source: management principle (v.1.0))
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Decision making means involving or participating employees in various form of decision
making activities for the work what they will do. (Source: management principle (v.1.0))
Employees’ are persons those who are staff members of the organization (In lemikuraworeda
nine).
Success: the ultimate goals archiving the organizational goal. (Source: Johan. C(2009). How
success people think.
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Chapter will namely the presentation, analysis, finding and interpretation, it iscarefully
diagnosed the data collected through questionnaire, interview and documentanalysis.
The Fifth Chapter will dedicate to summary of findings, conclusions andrecommendations by
the researcher based on the outcomes the overall study.
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CHAPTER TWO
2.Introduction
In this chapter the researcher will present an over view of related literature to the research
problem. It includes that the definition and types of decision making, factors or challenges of
employees in participating in decision making in the organization affairs, employ job satisfaction
talks about the detailed satisfaction variables (independent variables) theoretical concepts that
the researcher believe they provide a good back ground to carry out the research work. Therefore
this chapter will introduces us to the literature review of the area of study which is the
contributionof participative decision makingand its impact on employee job satisfaction.First it
presents the concept and theories supporting, the study andfollowed by a review of the empirical
studies conducted by research on participativedecision making and finally the conceptual
framework will develop based on the literaturereviewed. The dimensions (independent variable)
that measure the job satisfaction will mention under this chapter.
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between alternatives. It can be regarded asan outcome of mental process (cognitive processes;
memory, thinking, evaluation)leadings to the selection of a course of action among several
alternatives. Decisionmaking involves mapping the likely consequence of decisions, working out
theimportance of individual factors, and choosing the best course of action to take
(Muindi,2011). Moorhead et al.(2004) in the decision making process the decision makers
actionsare guided by a goal. Each of the several alternatives courses of action is linked tovarious
outcomes. The decision maker chooses an alternative on the basis ofher/his evaluation of the
information.
Therefore,the concept of participative decision making emphasizes the need for
cooperationbetween employee, and for employees to share in the decision making processes
ofmanagement(Bendix,2001).It is widely believed that employee participation may affect an
employee’s job satisfaction, productivity,benefit commitment, which can create
comparativeadvantage for an organization (Bhatti and Qureshi,2007). High performing,
effectiveorganization have a culture that encourages participative decision making,
sinceemployees are willing to get involved in the decision making process, goal setting
andproblem solving activities, which then results in higher employee commitment (Scocumand
Woodman,1998).
Participative decision making will bring together mental and emotional involvement(Davis and
New strong, 1997).Participation in decision making increase employees’commitment, because
the contribution towards organizational goals is realized.Satisfaction and successful team work
with supervisor will increase as well becauseemployee are less stressed there is less conflict and
more commitment to organizationgoal and at last, organizational change is better accepted
(Irawanto,2015).To illustrate theabove statement Davis and Newsroom put the process of
participative decision making as figure below
Employees are invited to share in the decision makingprocess of the form by participating in
activities such as setting goals, determining work schedules, and making suggestions. Adeola
(1994) defines employee’s participation asthe active involvement of subordinates and followers
in the making of decisions thatdirectly affect them in the work place. Participation in decision
making is generallyregarded as a sign of enlightened and democratic management. Davis (1981)
stated thatparticipation is a mental and emotional involvement of persons in group situations
thatencourage them to contribute to group situation that encourage them to contribute togroup
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goals and share responsibility for them. Lewin (1969) defined it as a mode oforganizational
operations in which decision as to activities are arrived at by the person,who is to execute these
decisions.
The concept of participation in an organization can therefore be summarized as a processby
which an organization attempts to unlock the creative potentials of its people byinvolving them
in decisions affecting their work lives. It is a structured effort to enableemployees at all levels in
an organization to use their knowledge, skills and abilities moreeffectively in their work and to
participate more fully in decisions about their work life.
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Source – Strauss (2006)
Figure: 2.1 Form of Direct Participation.
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Oosthuizen,1999:214).A distinction is usually drawn between three levels of participation within
an organization (Neletal., 2005:292). According to Bennet (1997), there are three level of
decision making in an organization these levels are described below here under;
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organization and its goals, and committed employees will use extra energy to promote the
interest and well-being of the organization in which they workHaggerty
(2005).Commitment employees who are highly motivated top contribute their time and
energy to the pursuit of organizational goals is increasingly acknowledged to be the
primary asset available to an organization(Hunjira, 2010).
Labor relations; According to Masaryk and Tannenbaum (1999), engaging employees in
decision making will help to reduce labor turnover, absenteeism, the number grievance,
while the end result is a cooperative relationship between management and labor, as
opposed to an adversarial relationship. Shelley,(2000) also believes that employee
participation may foster more Co-operative attitudes amongst employees and
management, thus rising efficiently by improving teamwork and by reducing the loss of
efficiency arising from industrial disputes.
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Participative decision making can result in higher rate of outputs and increased quality of
products owing to greater personal effort and attention on the part of employees (Masaryk and
Tannenbaum, 1999). Improving participative decision making is the most powerful force used by
most organization to increase organizational effectiveness and efficiency (Macey, Schneider and
Barbera, 2009).
2.5.1 Certainty
At one extreme manager can have very exact information about the relevant aspects of the what
problem facing them. When certainty exist, the managers known exact is how many alternatives
are available, the nature of each alternative the payoff, and likelihood of events. This situation is
not very likely to occur often in managerial decision making although there are certain type of
management decisions where virtual certainty exits.In Generally speaking, the lower the
organization level, the relater the degree of certainly. At upper level uncertainty exists about
which alternatives are available, what their payoffs will be the probabilities of success and so no
to sum up, certainty is the condition that exist when decision makers are fully informed about a
problem its alternative solution and their respective out comes (Graty; 2000 PP: 354).
2.5.2 Risk
Under conditions of risk, the managers are able to define the problem clearly of list many (but
not all of the alternatives, and to make an assessment of the likely hood of payoff given a certain
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alternatives. However, the manager cannot guarantee that a certain pay off will occur once a
given alternative is chosen. Example if a retail chain decides to open a new out, there is no
quarantine that this new out let will be economically viable there is no way to know forcer train
whether the location that has been chosen is better or worse than some other location. However,
managers can do various analyses to assess more a accurately of the like hood that a particularly
location will be success full.
Situation of risk require the use of probability analysis in order to use probability in making
decision managers must have some basis for assessing the likely hood that given alternative will
result in a certain out come.
2.5.3 Uncertainty
Uncertain conditions exist when management can not assign probabilities (subjective or
objective or chance of occurrence to the alternative that they develop. The problem is or the
possible alternative solution. This is because the decision maker has virtually no information
about the problem or because the problem is one that has never top management decisions
particularly those that are among departure from the organization current particles.
The obvious thing to do in conditions of uncertainty is to rather more information. If
probabilities are not known, task force might be assigned to assess the experience of other firms
who have faced this problem (Gray Starke; 2000: pp 355-356).
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2.6 Essential Conditions for successful participation in decision making.
The success of participation is directly related to how well certain prerequisite conditions are met
(Nandi, 2003). To be participative decision making is effective, the following necessary
conditions must be meet (Venter, Bendema, Conradie, Dwortzanowski-Venter Holtzhausen and
Levy, 2009).
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managers and employees will be small, and there will be cooperation because the contacts are
direct. If the power distance is high, which is a management style that is often used by autocratic
managers; employees will hardly have any say in decision making. Participative decision making
is more acceptable in a low power distance management style rather that in a high power
distances style of management (Porter and Rees, 1998). Participative or democratic style of
management, managers give recognition to the value of employee input; foster a culture of
information sharing; promote cooperation; and encourages employees to participate in decision
making (Venter et al,).
Participative style of management, people in different position think at the same time about the
same thing, but not in the same way. In contrast authoritarian style of management, people in
senior positions think and subordinates execute (Emmanuel et al.).
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2.6.5. Training
Gordon (1992) defines training as the planned and systematic modification of behavior through
learning events, activities and programs which result in the participation achieving the levels of
knowledge, skills, competencies and abilities to carry out their work effectively. Training is
important because when employees and management make vital workplace decisions it is of
utmost importance that they have the skills and abilities that are required to make the right
decisions (Konrad, 2006).
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2.9 Empirical Literature review.
There are no adequate researches on the contribution of participative decision making and its
impactjob satisfaction and towards the organization success. Various research are donefocus on
the relationship between participative decision making (PDM) and with some ofthe results
variables such as performance, environment, commitment, benefit, productivity, job
satisfaction etc. even thoughthe researcher emphasize the participative decision making with
these variables, indirectly they discuss the impact of participative decision making on
employeescommitment towards organization goals. So it is important to discuss these
relatedempirical study’s to know the justified role of participative decision making and its impact
onemployees job satisfaction.
Reinforce the goals, values and priorities, define responsibilities ,limits and expectations , define
decision making process, training program participation, adjusted for organizational
environments ,creating a culture of participation, clarifying structure of participations are
prerequisites that is very important in the success of participatory decision making ,they will
have more likely to hear comments in order to improve the performance of services.
Participation in decision making and the organization also gainsthrough positive impact on
carrying out tasks and performance effectiveness. From the most common one the dimensions of
job satisfaction are environment, organizational culture, personality, Salary, welfare, work
itself,leader behavior,personal growth, interpersonal relationship, and job competency are the
commons.
A synthesis of the above empirical studies showed that participative decision making isenhance
the employees feeling of better-off /recognition, that have direct impact onemployees
commitment and job satisfaction to the organization. The study’s also showsthat the true
motivators of employees is participative decision making and the level orextent of participation
in decision making also determent the level of employeescommitment and satisfaction as well.
A study Conducted Verplanken and Holland (2002) on Indonesian Public Sector Employee
Decision making practice employees‟ participation in the decision making process and his/her
contributions, are appreciated, with the minor contributions being highly appreciated, as well.
This is expected to increase work motivation. Employees who enjoy decision making
participation also feel secure in their jobs and were indirectly motivated to provide the best
possible performance in their job, which reflects their pride and loyalty towards the organization.
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This indirectly shows their commitment towards the organization. The study concludes that, in
Indonesia, where most organizations are highly structured bureaucracies, including state-owned
enterprises, participation, initiated by employees was considered a sensitive topic and remained
invisible until the early 1997.
Cotton (2000) stressed that organizational size was positively related to consultative participation
yet negatively related to delegate participation. Employee involvement in decision making is
found in any type of organization explained that putting decision making power as close to the
point of delivery as possible makes implementation of those decisions not only possible, but
successful. This statement can be correlated to this study, emphasizing participation program
where employees will feel secure, when involved in the decision making process. The
participation program, analyzed in this study, was bringing staff and supervisors/employees and
mid-level managers closer to decision making power. Not only did work motivation increase, but
some respondents stated that the decision taken would be successful because they felt involved
and emotionally secure. The results show that, the more employees are involved in discussion on
recent issues, the more they are aware of the decision making. This result is in line with studies,
conducted by Phillips (1989) and Wang and Noe (2010).
Moreover, a study by Ladd and Marshall (2004) stated that participation in decision making was
important to employees and, along with job satisfaction and affective organizational
commitment, is valued by them. Employees believe they are better off, because of participation
in decision making and the organization also gains through positive impact on carrying out tasks
and performance effectiveness. These research finding supports the position that participation
achieves positive results in organizational commitment. The limitation of this study is the small
number of studied participation programs.
Employees are aware of the participation in decision making, e.g. when they discuss recent
issues with their peers, they feel secure and the communication flows without boundaries and
formal arrangements. Wood and de Menezes (2011) conclude that high involvement
management program contributes to the employees‟ well-being. The findings from the study
prove that when any type of participation program introduced in decision making, employees
feel that by being involved in this participation program, their motivation increases as well.
Watson Wyatt‟s (2007) researched on 946 organizations in 22 countries. The findings showed
that involved employees who are more likely to perform better than employees who are not
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involved. However, Balain and Sparrow (2009) contends that employee involvement relationship
to job performance is over simplified as it implies that higher levels of employee involvements
results in higher job performance but rather they contend that the correlation between employee
involvement and job performance is rather complex to be explained through performance and
that studies only indicate and measure the outcomes of performance rather than the underlying
issues and causes.
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CHAPTER THREE
METHDOLOGY
3. Research Methodology
This Chapter will discuss about the research methodology for the study. The populationtargeted,
sample size and sampling technique will explain. Moreover the data collectioninstruments that
will use in the research will elaborate and their applicability will discuss. Finally, brief
descriptions of the statistical techniques use for analysis will also provide. The purpose of this
study will be explore the role of participative decisionmaking and its impact on the employees’
job satisfaction in lemikura sub city woreda nine.
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3.2Research approach
Based on the nature of data collection both qualitative and quantitative data analysis method will
apply. Quantitative data will gather through structured questioners and will process to get
descriptive results. Frequency table and percentage will also use to present process information.
On the other hand qualitative data will gather through interview, open ended questionnaires and
document analysis will analyze through organization based on their types and reduction through
summarization and categorization. Therefore the researcher will use mixed approach.
Target is the entire group that you want to draw conclusion about, while sample is the specific
group of individuals that you will collect data from. In this study the population is the whole
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employees or staff members of Lemikura sub city woreda nine those whore will take
consideration in the research.
The study grouped the population into three stratasbased on the level i.e. managers, middle
level staff and lowlevel staff. From every stratum the study used simple random sampling to
pick a sample of 30% that is 150 respondents. Random sampling often times minimizes the
sampling error in the population (Cooper &Scindler, 2003). This in turn will increase the
precision of any estimation methods used.
According to the collected data from Lemikura sub city woreda nine, the target populations in
woreda nine total employees (N) are approximately 500. Sample (n) of 150 users out of total
population will select. The rule of thumb proposed by Roscoe (1975) suggests that sample size
larger than 30, but less than 500 are appropriate for most research and a random sample size have
to from 25% to 30%. Therefore, here the researcher sample is consistent the above criteria and
the researcher will use 30% of a random sample from the target employees or population.
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3.4.2 Sampling size.
The simple random technique was used to draw respondents from employees of selected districts
that are believed to provide the necessary information for the research.Simple random sampling
was chosen for taking the sample on the grounds that every single observation of the sample has
non-zero chance of being actually included in the sample, and so that bias was eliminated at the
outset. And the selection of any unit did not affect the selection of any other. Therefore stratified
sampling will choose for this research.
In a proportionate stratified method, the sample size of each stratum is proportionate to the
n
population simple random size of the stratum with a common fraction (F p) of Fp = (In a
N
proportionate stratified method the sum of each stratum sample size must be proportionate or
n 150
equal to the simple random sampling size. Since F = = = 0.3. This mean thatn = F*N =
N 500
150 = 0.3*500, n1= F∗N 1 = 0.3*100 = 30, n2= F∗N 2 = 0.3*160 = 48, and n3= F∗N 3 =
0.3*240 = 72. Therefore n1 + n2 + n3 = n. this implies that 30 + 48 + 72 = 150).
Since, this study will have studied under the strata sampling technique, among the total
population of 500employees the research stratum into three employee categories, which will 100
of top levelemployees with a stratified sampling size of 30, 160 will middle level employee
within a stratified sampling size of 48, and 240low level employee within a stratified sampling
size of 72.
Table 3.1: shows Lemikura sub city woreda nine employees in a strata form with a
random sampling form.
No Employee list in Stratu Percent’s out of Simple random
lemikuraworeda m the total sampling size
population (n)
09
1 Top level 100 20%
employee (N1) 150
2 Middle level 160 32%
employee (N2)
3 Low level 240 48%
employee (N3)
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Total (N) 500 100%
(Source: researcher survey).
Table 3.2 employees at lemikura sub city woreda 09strata sampling size
N Employees list Stratum Strata Sample size from a total
o in population(n1, n2, n3 respectively)
lemikurawored
a 09
1 Top level(N1) 100 32
2 Middle level 160 48
(N2)
3 Low level (N3) 240 72
Total target population 500
(N)
(Source: researcher survey).
Even though there are unreturned questionnaire papers still, According to the survey, and
observation result the researcher understand that both female employees and male
employees are dissatisfied by their work. Leaders are also unsatisfied by their leadership
and management style. Employees that are between 18 to 25 in ages are dissatisfied by
their job, between 26 to 35 in age are neutral, between 36 to 45 in age are moderate, and
above 46 are very satisfied.
The researcher will collect the qualitative data though questionnaires such as, structured, semi
structured and unstructured questionnaires that is open ended questions, interview (one to one),
focus group discussion,observation, record keeping.
36 | P a g e
3.6 Methods of data analysis
Data analysis implies that further transformation of the process of data to look for patterns and
relations among the data groups. After all the require data collects and process, the data
willanalyze and interpret according to their nature. It willanalyze using descriptive data analysis
methods. This method helps to describe, summarize and present quantitative and qualitative data
that will be presented in, table and percentages.
Based on the nature of data collection both qualitative and quantitative data analysismethod
willapply. Quantitative data will gather through structured questioners, interview, survey,and
will process and interpret to get descriptive results. Table and percentage will also use to present
process information. On the other hand qualitative data will analysis by deductive approach that
the data gathers through interview, open ended questionnaires and document analysis will
analyze throughorganization based on their types and reduction through summarization
andcategorization. The researcher will collect the qualitative data though questionnaires such as,
structured, semi structured and unstructured questionnaires that is open ended questions,
interview (one to one), focus group discussion,observation, record keeping.
The deductive approach involves analyzing qualitative data based on structure that is
predetermined by the researcher. A researcher can use the questions as a guide for analyzing the
data. This approach is quick and easy and can be used when a researcher has a fair idea about the
likely response that he is going to receive from the sample population.
3.9.2 Budgeting
A table that shows the expected costs to be incurred for the accomplishment of each
activity is presented below.
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Per diem Perso 01 Self 0
Data n
Collector
Sub-total 10000
Sub-total 14900
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3.10REFERENCES
Agar A. (June:2018) Role of Participative Decision–Making in Improving Employees’
Commitment towards Organizational Goal.
Ahsanullah M.(July 2020) employee satisfaction in decision making and its effect on
jobsatisfaction.
Alemayehu A.(Julay: 2019) Employee Participation in Organizational Decision Making Process
and Its Effect on their Performance:
Lakew H. (August 2018): the contribution of participatory decision making and its impact on
job satisfaction.
Komal Khalid K., Masood T:(March 1966: June 1999) Impact of Employee Participation On
Job Satisfaction, Employee Commitment And Employee Productivity.
Blha M (1920)factors affecting job satisfaction among employees
BayeT: (april 2020) the relationship between employee participation in decision making and job
satisfaction
WWW.(March 15 2023) Factors affecting job satisfaction:
41 | P a g e
CHAPTER FOUR
42 | P a g e
54
Female 150 36
Total 100
Age Less than or equals to 20 20 13.33
21-30 30 20
31-40 40 26.67
41-50 47 31.33
Above 51 13 8.67
Marital Single 70 46.67
status Marriage 44 29.33
Divorce 26 17.33
Windowed 10 6.67
Education Illiterates 0 0
Junior 6 4
High school 15 10
Preparatory 4 2.67
TVT (diploma) 25 16.67
Degree 73 48.67
Masters 20 13.33
PHD 3 2
Other 4 2.67
Occupation Technical/professional 80 53.33
(positions) Supervisor 30 20
Team leader 20 13.33
Manager 8 5.33
Others 12 8
Experience Less than a year 10 6.67
1-5 years 20 13.33
6-10 years 25 16.67
11-15 years 31 20.67
16-20 years 38 25.33
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21-25 years 15 10
26-30 years 10 6.67
Above 31 years 1 0.67
Source: questionnaire, 2023
Based on the above table from 115 total respondents 80 (53.33%) of them were male and the
rest, 35(23.33%) of them were female. With regard to gender issues there were not balance
number of male and female employee.
With regards to the age condition of the respondents, the distribution of frequency and
percentage shows that, 20 (13.33%) of respondents found less than 20 years, which are youths,
30 (20%) respondents found between the age groups of 21 – 30, about 40 (26.67%) of them
found between the age groups of 31- 40, about 47 (31.33%) of them found between the age
groups of 41- 50 on the other hand 13 (8.67%) of them found above 51 years. According the age
distribution of the respondents’ majority of them found between 41-50 years and the minority is
found above 51 years.
With regards to marital status 70(46.67%) of them are single, 44(29.33%) and 26(17.33%) are
marriage and divorce respectively, the rest 10(6.67%) are windowed. According to this regard
the majorities of the employee are single and the minorities’ are windowed.
With regards to educational level of the respondents the data show that, 0 (0%) illiterate, 6(4%)
and 15 (10%) of respondents were found between the education level of junior and high school
completed respectively. 4(2.67%) and 25(16.67%) are found preparatory and TVT level
respectively. 73(48.67%) of them are degree level, while 20(13.33%) are masters. 3 (2%) of
them are PHD level and 4(2.67%) are other level or certificate holders,
With related to occupation 80(53.33%) are technical or professional workers, 30(20%) of them
are supervisors, 20(13.33%) are team leaders, 8(5.33%) are managers and the other12 (8%) are
other positional levels. From this data we can understand that the majority of the employees are
technical workers and the minorities’ are managers.
With related to the employee work experience 10 (6.67%) of them were found below 1 year of
service, 20 (13.33%) of respondent between the service years of 1 – 5years, 25(16.67%) were
44 | P a g e
found between the 6-10 years service, 31(20.67%) found between 11-15 service years,
38(25.33%) found between 16-20 years experience, 15(10%) found between 21-25 years of
service, 10(6.67%) found between 26-30 years of experience, the rest 1(0.67%) were found
above 31 years experience. As the data indicated majority of the respondents were found
between 16-20 years experience and the minorities are found above 31 years.
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2 Participate in Freq 10 74 12 10 9 115 2.42 0.92
Planning
% 8.69 64.34 10.43 8.69 7.82 100
the
organization
activities and
preparing
organizational
budget
3 Determining Ferq 15 49 22 17 12 115 2.67 1.19
the % 13.04 42.60 19.13 14.78 10.43 100
mechanism of
Controlling
and
supervising
plan
implementation
4 Participation in Freq 42 51 9 7 6 115 1.99 0.87
decision
% 36.52 44.34 7.82 6.08 5.21 100
Concerning
organization
policy, rules
and regulations
and the way to
be applied and
executed.
5 Employees’ Freq 18 30 35 20 12 115 2.80 1.21
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participation in % 15.65 26.08 30.43 17.39 10.43 100
decision
concerning
employees’
affaire and
disciplinary
problem.
6 Extent of Freq 21 45 25 14 10 115 2.54 1.18
participation
% 18.26 39.13 21.73 12.17 8.69 100
on issue
relating to
work to
influence
managerial
decision
7 Extent of Freq 19 53 27 11 5 115 2.39 1.01
participation % 16.52 46.08 23.47 9.56 4.34 100
to decide on
issue of
strategic
importance
for the
organization as
a whole.
8 Decision Freq 15 49 21 18 12 115 2.67 1.19
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concerning % 13.04 42.60 18.26 15.65 10.43 100
with
implementation
of strategic
decision
(such as
acquisition and
deployment of
resource,
allocation of
duties.)
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For the above table, the mean, variance and standard deviation of the first question (I.e
Participation to sets organizational Mission, Vision and Values), Mean =
12∗1+65∗2+20∗3+ 12∗4+6∗5
115
12∗1+65∗2+20∗3+ 12∗4+6∗5
Mean = = 2.43
115
2 2 2 2 2
12(1−2.43) + 65(2−2.43) +20(3−2.43) +12(4−2.43) + 6(5.2 .43)
Variance = = 0.98476
115−1
From this collected data the responses are explained here under accordingly. From the 115
responded sound 12 (10.43%) of the respondent were strongly disagree, which mean that the
employees are extremely not participated in the sets of Organizational Mission, Vision and
Values, 65 (56.52%) are disagree which mean that employees not participated in Organizational
Mission, Vision and Values, 20 (17.39%) of them are not justified, only 12 (10.43%) of them
agree and 6(5.21%) of them are strongly agree. Thus the extent of paticipation to set
organizational mission, vision and values is very low, with mean value 2.43, which is below
satisfactory value, with standard deviation of 0.99.
Regarding the second item of the respondent were asked to respond their extent of participation
in planning the organization activities and preparing organizational budget. The response shows
that, Almost 64.38 % of the respondents said that low (disagree) 8.69% of them are responded
very low (strongly disagree), 17.39% are neutral, 10.43% are high or agree, and only 7.86% of
the respondents are highly agree or strongly agree. From this we can conclude that there is low
extent of participation in planning the organizational activities and preparing organizational
budget with the mean value 2.42 which is below moderate value, with standard deviation of 0.92.
Regarding the third item the response of respondent showed that, 42.6% and 13.04% very low
and low respectively, 14.78% were said high, 10.43% said very high and 19.13% were said
medium or neutral. Depend on the analysis ,55.64% of the responded agreed there is low extent
of participation in determining the mechanism of controlling and supervision plan
implementation, with the mean value 2.67 which has below satisfactory value, with standard
deviation 1.19.
49 | P a g e
On the fourth item the respondent were asked to respond there extent participation in decision
concerning organizational policy, rules and regulation and the way to be applied and executed.
The response show that, 44.34% said low and 36.52% were said very low, 7.82% were said
medium, 6.08.0 % and 5.21% were said high and very high. Thus almost 80.86% of respondent
agrees there is low extent of participation concerning organizational policy, rules and regulation,
with mean value 1.99 below moderate value with standard deviation of 0.87.
Regarding the fifth item the responded were asked to show the extent of participation in decision
concerning employees’ affaire and disciplinary problem. 15.65% and 26.08% are very low and
low respectively. 17.39% and 10.43% are responded high and very high respectively. The rest
30.43% of them are neutral or medium. From this, responded item the response shows that there
is low extent of employees’ participation concerning employees’ affaire and disciplinary
problems, with mean value 2.80 which is below moderate value, with standard deviation of 1.21.
The response of participation to decide on issue of employee’s participation on strategic
importance for the organization as a whole shows that about 39.13% and 18.28% are low and
very low of responded agreed on there is low extent of participation, 12.17.0% were said
high,8.69% were said very high and 21.73% medium. Depend on this we can generalize that
extent of participation on issue of strategic importance for the organization as a whole with mean
value of 2.54 which is below moderate value, with standard deviation 1.18.
Regarding seventh item the respondent were asked to show their extent of participation to decide
on issue relating to their work to influence management decision. The majority of respondent
which comprised 62.60 %( 16.52% very low and 46.08% are low) said that low extent of
participation, 13.90% (9.56% and 4.34%) are said high, very high respectively. The rest 23.47%
of them are medium or neutral. From this we can conclude that extent of participation on issue
relating to work to influence management decision with mean value 2.39 which is below
moderate value, with standard deviation of 1.01.
The final item provide for respondent were respondent were to show their extent of participation
concerning with implementation of strategic decision such as acquisition and deployment of
resource, allocation of duties, the response shows that 55.64% (13.04% very low and 42.60%
low) were believed that there is low extent of participation, 15.65% high, 10.43 % very high and
18.26% were said medium. From this we can understand that the extent of employee
50 | P a g e
participation concerning with implementation of strategic decision is low with mean value 2.67
below moderate value which have standard deviation of 1.19.
In general, the extent of employees’ participation in decision making under the sample study was
found to be relatively low. This is because of the fact that 61.73 % (16.51% very low+45.22 low)
of respondent have agreed low extent of participation in decision making. The total calculated
grand mean (M.V=2.48 within S.D =1.07) score of respondents reveals.
4.3 Mechanisms employed by the managements in Lemikura woreda 09 to
ensure employees’ participation in decision- making process
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maintaining % 10.43 56.52 17.39 10.43 5.21 100
good employee and
management
relationship
52 | P a g e
8 Provide knowledge Freq 15 49 21 18 12 115 2.67 1.19
development and
% 13.04 42.60 18.26 15.65 10.43 100
training to
provide skills in
group
decision and
problem solving
53 | P a g e
on the presence of established and maintained good employee and management relationship in
Lemikura woreda nine. On the other hand 17.39 % were undecided, 10.43% and 56.52%
strongly disagree and disagree respectively. 66.95% of them are not agreeing about the presence
of established and maintained good employee and management relationship. From this, we can
understand that there was no good relationship between employees and management in the
organization. The mean values that established and maintained good employees and management
relationship is 2.43 which has under moderate value with standard deviation of 0.99.
Respondent were also asked whether management provide freedom to employees to express their
opinion. About 73.03% of the respondents were disagreed agreed and 16.51% of them agreed on
freedom to employees to express their opinion. The rest 10.43% of the respondents were
undecided. Depend on this 73% of respondent express their agreement on the provision of
freedom to employees to express their opinion in the organization has not been exercised, and its
mean value of 2.42, which has under moderate value with standard deviation of 1.04.
Regarding the third question, the respondents were asked whether the management share
responsibility. About 55.64 % of respondent were not agreed and 25.11% of the respondent s
were agreed, 19.13% of them were undecided or neutral. From this data we conclude that almost
above 50% of respondent were agreed that there is no share of responsibility in the organization.
The mean value of management share responsibility is 2.67 which are under moderate value with
standard deviation of 1.19.
Regarding the fourth question, the respondents were asked to show whether or not the lemikura
woreda nine management provide relevant and current information to employees on time.
11.29% of respondent agreed. 80.95% of the respondents were disagreed, while 7.8% of them
were undecided. Thus the majority of respondent nearly 81% disagreed on relevant and current
information is provided to them. The mean value for this item is 1.99 which has under moderate
value with standard deviation of 1.08.
Regarding the fifth question, the respondent were asked to show their agreement, whether the
management accept decision made by employees independently. About 17.39% agreed, 10.43%
strongly agreed, 30.43% were undecided. 15.65% and 26.08% of the respondents were strongly
disagreed and disagreed respectively. Thus we conclude that around 42.73% of them are
disagreed. Therefore there is no good practice in accepting decision made by employees. The
54 | P a g e
mean value that accepts decision made by employees is 2.80 which have not met moderate value
with standard deviation of 1.21.
Respondent were also asked whether the management explaining to employees what is expected
from them.57.39% were averagely disagreed, 21.7% of them were undecided, 20.86% (12.17%
agree and 8.69% were strongly agreed). This response shows 57.39% of respondent approve that,
the management did not explain to them what is expected from them. The mean value for this
item is 2.54 which are under moderate value with standard deviation of 1.18.
Regarding whether the management allows team work and group activates. 9.56% of them said
agreed, 4.34% strongly agreed, 23.47% of them were undecided, while 16.52% and 46.08%
strongly disagreed and agreed respectively. This shows team work and group activities was not
highly allowed by management, with mean value 2.39 which has moderate value ,with standard
deviation of 1.01.
The eighth question was whether the management provides knowledge development and training
to provide skill in group decision and problem solving .The response shows, 15.65% were
agreed, 10.43% strongly agreed, 18.26% of them were undecided, while 13.04% and 42.60%
strongly disagreed and disagreed respectively. The mean value for this item is 2.67 which is
somewhat approaches to moderate value but not exactly with standard deviation of 1.19.
The ninth question were refer that the presence of rewards and recognition designed to encourage
employees to obtain information, adds skill, take more decision responsibility. About 10.43% of
the agreed and 9.57% of them strongly agreed. On the other hand 11.30% of them were
undecided, 18.26% of them strongly disagreed and 50.43% disagreed. Thus we can understand
that 68.69% of the respondents are disagree and there is full coverage of reward and recognition
designed to encourage employees to obtain information ads skill, take more decision making
responsibility in the organization with mean value 2.43 which has under moderate value with
standard deviation of 1.19.
The final question raised for respondent whether the management providing different types of
employees participation such as suggestion boxes, teams briefing etc. The response shows
10.43% of respondent said that agree, 13.91% of them said strongly agree, 43.47% and 20% of
them disagree and strongly disagree respectively. Almost 24% of respondent agreed on them
were different types of employees participation .with mean value 2.55 which are under moderate
value with standard deviation of 1.30.
55 | P a g e
The total calculated grand mean score respondents (M.V=2.49; S.D =1.14) reveals that the
mechanism employed by management to ensure employees participation in decision making
process under study was under moderate.
According to the study, 76 (66.08%) of the respondents are agree (A) on the employees
commitment towards achieving organizational goal by following the vision mission and values
of the organization. 28(24.34%) of them are strongly agree (SA). 7 (6.08%) of them are neutral
(N), and the rest 4(3.47%) are disagree (DA).
56 | P a g e
With regarding to the organizational structure 64 (55.65%) are disagree, 15(13.04%) are strongly
disagree, 20(17.39%) agree, and the rest 16(13.91%) are neutral.
With regarding to leadership behavior and management rationality 55(47.82%) are strongly
disagree, 22(19.13%) are disagree, 25(21.74%) are agree, 10(8.69%) strongly agree, and the rest
3 (2.60%) are neutral.
With regarding to work place and environment 40 (34.78%) are agree, 25 (21.74%) are strongly
agree, 35(30.43%) are disagree, 15(13.045) are neutral.
With regarding to benefits 30(26.08%) are strongly disagree, 60(52.17%) are disagree,
11(9.56%) are neutral, and the rest 14(12.17%) are agree.
According to the survey result the 55% of decision making held by the management or
managers, 25% and 14% are held by team leaders and supervisors respectively and the rest 6%
chances are given to employees to participate in the organization decision making process.
57 | P a g e
Figure shows the participatory decision making level
Fig 4.1 employee perception regarding organizational benefit of involvement of decision making
As implied from the above results, even though large number of respondents accounted for 52%
perceived employee participation as good manners, however, there are still employees that didn’t
have positive attitude on employee participation of the organizational decision making process.
Accordingly, respondents accounted for 19% and 29% respectively perceived that, participating
on organizational decision making create additional burden on employee, while some of them
also perceived that, participating on organizational decision making weaken management
practice.
Fig 4.2 Respondents view regarding employee participation of decision making level
Source: questionnaires, 2023
As implied from the figure above, large representative of employee 60(52.17% in the
organization is not participated at all. 20 (17.39%) are participated in the low level management,
15(13.04%) of the employee are participated in the middle level management, 8(6.95%) of them
are participated in the top management level and 12(10.43%) of them are participated in all
levels.
2|Page
Fig 4.3 Employee response over the organization management consideration of employees view
As implied from employee respondents, 55% of them implied that, managements didn’t consider
employees view before they decide organizational activities, while, 20% of the respondents, indicate
the organization consider small amount of employee before the decision making process, however,
25% of respondents, didn’t have now how whether decisions consider organizational employee views
or not.
3|Page
Source: questionnaires, 2023
With this point of view, 48% of them are responded that the organization follows autocracy
management, 25% of the said that the management style is not clear, 11% of them were
responded that the management follows participatory management style, 11% of them were
believe that they follow transformational leadership style, and only 5% are responded as the
management follows lasses-fare management style. Following the respondents’ cumulative
perception the management style average sound goodness and badness are analysis as shown
below the chart.
4|Page
Source: questionnaires, 2023
From analysis we can understand that only 5% were said the organization was excellent
in the management style, 11% of them said it is found as very good, 17% were at
good,40% of them is said that the organization is poor and 6% are very poor level.
Respondents are agree by the following sounds weather the organization have a
predetermined procedural participatory decision making or not yet.
5|Page
Source: questionnaires’, 2023
From this responded data we can understand that, 48% of them were agreed by their
disagree, so that the organization have no predetermined procedural participatory
decision making process, 12% of them were strongly disagree, 22% are medium or
neutral, 11% are agreed, and only 7% of them were strongly disagree. This shows that
most of the respondents 60% of them are at the level of disagreement.
Respondents responded the action or measurements weather the organization takes any
measurement or not yet. According to the survey, 43% of them are agreed by their strong
disagreement that the organization are not take a multiple opinions, 14% were disagree
that the organization is not provide information to the employee, 20% of them were
unclear, 10 of them are agreed that they follow adds one more creative idea in each step,
and only 17% of them were responded that strongly agree that the organization take any
necessary action to enhance the participatory decision making. In general most
respondents about 57% were said that the organization did not take any measurement to
6|Page
enhance the participatory decision system.
4.5 Challenges associated with employee PDM
The quality of participative decision making is challenged by different situational factors.
According to Machination and Armstrong (1984), cited by Muragize (2004), the challenges
associated with employees participation in decision making, among them lack of contribution
rest more with management being either Unwilling or unable to allow employees any realistic
involvement in participation system. Managers may consider themselves to be better at decision
making than their subordinates, or they may feel that subordinates have no right to exercise
influence over decisions or disrupt traditional prerogative. Ali and Manchungwa (1992) in their
study mention the following challenges of participative decision making process, inadequate
understanding among the workers of their new roles in the management and business operations
of their company and there was a lack of interest ,initiative and initiation and continued support
for participation.
To identify the challenges found in selected sample study districts, the researcher taken nine (9)
major challenges from literatures and the challenges of participation in decision making were
identify by taking inconsideration the respondents’ perception of the selected district for this
study in the organization and trying to determine whether or not certain factors and
organizational situations are perceived by respondent as challenges to participation in decision
making process. To measure this, respondents were asked to express their extent of agreement
the linkert scale ranging from strongly disagree, disagree, Undecided, Agree and strongly agree,
about each of the suggested factors and organizational situation. The results are summarized in
the table 4.5 below.
1. Please show the extent to which you believe the lemikura sub city woreda point of
employee participation in the decision making process and their contributions. Since it is
perception, the feature will describe in the statement. (1= Strongly Disagree, 2=Disagree,
3=Neutral, 4= agree, and 5= Strongly Agree).
Table: 4.5. Perception of respondents regarding Challenges associated with
employees Participation in decision making.
7|Page
1 Employees low Freq 12 65 20 12 6 115 2.43 0.99
level of % 10.43 56.52 17.39 10.43 5.21 100
concern/willingnes
s
Or commitment.
2 Lack of trust Freq 10 74 12 10 9 115 2.42 1.04
between employees
% 8.69 64.34 10.43 8.69 7.82 100
and management.
8|Page
8 Fear of taking risks Freq 15 49 21 18 12 115 2.67 1.20
by employees
% 13.04 42.60 18.26 15.65 10.43 100
themselves
Table: 4.5. Deals with employees’ response in each item concerning the challenges associated
with participative decision.
For item one, the respondents were asked whether agree or not employees low level of
concern/willingness or commitment to participate in decision making affect PDM. The finding
indicate that ,about 10.43% of respondent were strongly disagree and 56.52% them were
disagree on the presence of employees low level of concern/willingness of employees as a
factors affection PDM.
While 10.43% and 5.21% of the respondent were agree and strongly agree respectively in the
presence of low concern of employees for PDM. The mean value were 2.43 below moderate
value, with standard deviation of 0.99.This indicate that respondent were agree that employees’
9|Page
low level of concern /willingness is not a great challenge for participatin in decision making
process.
Concerning lack of trust between employees and management as a challenge for PDM.
The response shows that, 24.0% and 32.7% of respondent strongly disagree and disagree about
the lack of trust between employees and management as a challenge for PDM.
While 15.8 % and 8.2% of them believe that there was lack of trust among employees and
management. This revealed that respondents agree on there was no lack of trust between
employees and management with mean value 2.52 which has below moderate value with
standard deviation of 1.242.
The respondents were also asked whether lack of management commitment to involve affect the
PDM. The larger numbers of respondents (37.7%) accept the fact that lack of management
commitment to involve was affecting PDM. On the other hand 11.2% and
25.0% of them were strongly disagreeing and disagree on the existence of lack of management
commitment to involve. The mean value of this item is 3.06 which has moderate value with
standard deviation of 1.247 .Thus we conclude that lack of management commitment to involve
was one of impediment for PDM practice in HT.
Item four, respondent were asked to show their level of agreement whether or not employees
beliefs that decision making is not their responsibility is one factors affection PDM in the
organization. The response shows 35.2% of them were strongly disagree, 23.5% of them were
disagree. On the other hand 21.9% and 16.3% of them were agreed and strongly agree on
employees belief the decision making is not there responsibility which has strong influence on
PDM process. In overall 59% of respondent stand in the opposite side than employees belies that
decision making is not their responsibility, thus it was not considered as challenge in PDM
practice of HT. The mean value of this item which has below moderate value with standard
deviation of 1.532.
Respondent were also asked whether or not on Mangers beliefs that decision making is their sole
responsibility, the response reviled that about 57% of respondent agreed that
Management beliefs that decision making was their sole responsibility and 13.8% and
19.4% of the respondent strongly disagree and disagree. From this finding we can conclude that,
the management beliefs that decision making is their sole responsibility was affection decision
making process in HT. The mean value of this item is 3.31which has moderate value with
standard deviation of 1.363.
In the case of Lack of participative management (PM) style or culture in organization, the
response shows that, about 76% of respondent disagree on lack of PM style or culture in
organization is as factors affection PDM in HT. However 14.8% and 10.7% of the respondent
agree and strongly agree respectively. Thus Lack of PM style or culture in organization is not
challenge for PDM in HT, with the mean value 2.20 which has below satisfactory value with
standard deviation 1.395.
Regarding seventh item, the respondent were asked whether or not lack of available resource
considered as factors affection PDM in HT. Most of them (69%) believe that it was not and 30%
of them were agreed on lack of available resource was factors affection PDM practice in HT.
The mean value of the item was 2.39 which has below satisfactory value with standard deviation
of 1.458.
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The respondent were also asked whether agree or not about fear of taking risks by employees
themselves was affect the PDM. Almost all respondent disagree on the fear of taking risk by
employees themselves was not factors affection PDM in HT. The mean value of the item is 1.74
which has very poor value with standard deviation 0.827.
Finally the respondent were asked to show whether they agree or not on managers concerns of
their power and authority is weakened. About 39% of respondent agreed and strongly agreed that
the concern of managers their power and authority is weakened was one the challenge of PDM in
HT. While 31% of the respondent were disagree and strongly disagree. From this it possible to
conclude that the managers concern of their
power and authority is weakened were the other challenge of PDM process in HT. The
mean value of this item was 3.02 which has moderate value.
Further the respondents were asked to add if there is other challenges related to
employees’ participation in HT. Most of respondent provided the challenges they
perceive that hinder the practice of participative decision making, however there only the
matter of expression that item proved in the questioner part.
But some respondents were give other challenges which can deter the PDM process in the
origination. The following were among others, ignorance of employees input in some
cases, Work load (busy schedule), lack of leadership quality, Redundancy of agenda,
much of criticize (disapproval), and lack of to the point discussion, lack of mutual
understanding, decision passed based on intimacy/biasness/ were raise by respondent.
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share % 8.69 64.34 10.43 8.69 7.82 100
responsibility with
the
managers for
success of
HT goal.
3 PDM increase my Ferq 15 49 22 17 12 115 2.67
sense
of belongingness % 13.04 42.60 19.13 14.78 10.43 100
by
boosting my
commitment, thus
leading to increase
my
productivity to HT.
4 I am willing to put Freq 42 51 9 7 6 115 1.99
in a
% 36.52 44.34 7.82 6.08 5.21 100
great deal of effort
beyond that
normally
expected in order
to help
HT to be successful
5 This organization Freq 18 30 35 20 12 115 2.80
really inspire the % 15.65 26.08 30.43 17.39 10.43 100
very best in me in
way of job
performance.
6 I am satisfied with Freq 21 45 25 14 10 115 2.54
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my % 18.26 39.13 21.73 12.17 8.69 100
working conditions
in
HT.
7 I would be very Freq 19 53 27 11 5 115 2.39
happy % 16.52 46.08 23.47 9.56 4.34 100
to spend the rest of
my
career in HT.
8 Freq 15 49 21 18 12 115 2.67
9 Freq
%
10 Freq
%
Overall/Grand mean Freq 19 52 21 14 9.00 115 2.48
%
Source
Conclus…….
Regarding analysis of the response of respondent, the mean value and standard deviation
were considered for each of the question of commitment. From this we can understand
that the highest mean value was 4.35 for the questions that, PDM positively affects the way
I do my work, with standard deviation 0.673, this is the highest determinant factor of
commitment, whereas the minimum mean value but the still the highest mean value was
4.13 for the question that, I am willing to put in a great deal of effort beyond that normally
expected in order to help HT to be successful , with standard deviation 0.957.
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The total calculated grand means value score of all questions to evaluate commitment is
4.24 and with standard deviation of 0.673. From this it is possible to conclude that PDM
has high effect on employees’ commitment in Hidasie Telecom (HT).
The finding of this study is in agreement with that of previous research by Wilkinson and
Dundon, 2010.Their study also argue that participative decision making create a
psychological ownership and attachment towards the organization and enhance employee
commitment.
Mutambara et.al (2016) also find that participation of employees in decision making
process and their involvement in organization change plans and goals setting have
positive impact on the employees’ commitment towards the organization. Involving
employee participation leads to higher employee performance and organizational
commitment in general.
Similarly, Abdulai and Shafiwu (2014) found that allowing all employees to participate
in decision making is best and help increasing commitment level of employees as well as
promoting creativity and innovation in the organization .In the study, Employees were of
the view that they want to be part of the team in the organization with regards to short
term participation, even though the time involve for the participation of employees is
limited, employees feel committed since they are recognized.
Based on the above table respondents view 33% and 40% respectively indicate that employee
were not influence on short-term decisions related to allocation of tasks, whereas, 13% and 8%
respectively on their agreement they influence organizational decision regarding allocation of
tasks. Similarly as implied by 16(21%) and 28(38%) respondents level of disagreement,
influence of employees on short-term decisions related to choice of method of working were not
allowed. The study also implied that, large amount of respondents accounted for 25(33%)and 29
(39%) also assured that, the influence of employees on short-term decisions related to choice and
use of equipment and machines were little. Finally, the study was assess employee view
regarding their influence over the organization decision over several issues by bargaining at the
regular meeting, accordingly, respondents 12(16%) and 31(41%) in their disagreement implied it
was difficult to influence top management ideas in the meeting, however, some of the issues
were changed by employee influence as implied by 24% and 8% respondents agreement level.
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4.7 Satisfaction of employee over their participation on the organizational
decision making process
Based on the concept in this section the study were assessed employees levels of satisfaction
over their organization involvement in decision making process. In this regard the study were
tried to measure respondents level of satisfaction through related questions and their view
indicated below in the table
Table 4.4 Respondents level of job satisfaction on their organization decision making
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organization %
really inspires
that very best
in the way of
job
performance
4 I really care Freq 16 29 14 36 20 115 3.13
about the %
image of this
organization
since I am
happy
working their
5 This Freq 12 20 22 46 15 115 3.28
organization %
deserves my
loyalty
6 I would very Freq 29 24 36 13 13 115 2.88
happy to %
pay benefits
Overall/Grand mean Freq
%
Source
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As implied from the above respondents view 11% and 45% respondents respectively implied
their disagreement the organization is great for work condition, whereas respondents accounted,
25% and 15% agreed as the organization is great and they are ready even to promote for their
relatives. The study also implied respondents less commitment such as a respondents accounted
for 24% and 25% disagreement implied their less commitment to accept any types of job
assignment in order to keep working for the organization, while, 43% and 4% respondents
implied the reverse in their agreement. Still, 8% and 4% respondents of the study implied the
organization didn‟t inspire them in several activities of participating employee, on the other hand
32% and 13% of the employee satisfied by the activity, respondents accounted for 27% and 54%
still implied their less commitment on the future fate of the organization and they are not happy
to spend the rest of my career with this organization.
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4.8 Organizational Performance
The study under this section sought the effect of employee participation on organizational
performance. In the previous section the study were tried to assess, employee perception ,
organization commitment and strategy of organization to involve and participate employee in the
organizational decision making process, level of degree of employee influence over the
organization decision making practice and the effect of those activities on employee
commitment. However, in this section the study tried to analyze the effect of employee
participation on organizational performance. Accordingly, the study provides several related
questions and respondents forwarded their view as follow:
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5 The profits of the Freq
organization have %
consistently
increased.
6 The firms overall Freq
market share has %
always increased.
7 Freq
%
8 Freq
%
9 Freq
%
Freq
%
Source
As implied by 60% respondents disagreement The organization„s performance over the past five
years has not been good when it compared with others same organization, accordingly, some of
the employee implied that, Yes food and beverage manufacture plc was former starter when it
compare with others, however, its growth and involvement level of employee was not modern as
its age, accordingly, 63% of respondents in their disagreement implied the organization ability to
attract and retain essential employees were decreased, in this regarding respondents accounted
67%, 56%, 65% and 62% respondents respectively on their level of disagreement implied that,
the organization decreased its marketing products, competitive position, profit and market
sharing. Therefore, the study implied that, lack of employee participation over the organizational
decision making process demotivated employee of the organization intone their potential
activities negatively affect organizational performance.
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SIGNIFICANCE OF PARTICIPATING IN DECISION MAKING
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CHAPTER FIVE
The study implied that, lack of employee participation over the organizational decision making
process demotivated employee of the organization intone their potential activities negatively
affect organizational performance.
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Therefore even if the some percentage of respondents are somehow satisfied by their
participation on some organizational decision making process however, majority of the
respondents were not satisfied.
Regarding employee representativeness of the organization decision making practice the finding
implied that, large proportion of employee somehow participated in lower management levels, ,
however, there small proportion respondents who were not participated as much in the
organization decision making practice. Regarding employee‟s opinion and feedback, 54%of
respondents implied management didn‟t actively encouraged employee to give their opinion and
feedbacks, before they decide organizational activities. Regarding organizational commitment
and strategies to participate employee the finding implied that, lack of clear rule and regulation,
lack clear shared vision and lack of training weekend the organization activities.
Regarding the extent of employee influence on the organizational decision making the finding
implied that, employee were not influence on short-term decisions related to allocation of tasks,
choice of method of working, of equipment and machines were little.
Regarding commitment ad motivation employee participation over decision making most of
employee were dissatisfied and motivated by their limited activities of organizational decision
making process and lack of sense of ownership and belongingness. Therefore even if the some
percentage of respondents are somehow satisfied by on their participation of the organization
decision making process, however, majority of the respondents were not satisfied on their
participation of organizational decision making process. The study implied that, lack of
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employee participation over the organizational decision making process demotivated employee
of the organization intone their potential activities negatively affect organizational performance.
5.3 Recommendation
In this study, some recommendations have been made toincrease the importance and benefits of
employee's participation indecision making and its recognition.
Managers should put more effort in encouraging their employees to come up with suggestions
and useful decisions and endeavor to incorporate them into the organization‟s decisions and
policy.
Managers should increase the frequency and level of worker participation in decision making
considering the fact that they are the people carrying out the main operative work as they are in
the better position to know what goes on those areas.
The organization should endeavor to create a clear-cut understanding and notion of the concept
of participative decision making to avoid confusion and clashes of interest between the
employees and the managers.
More importantly is that the main objective of any scheme for participation should be specific
and exact in any organization that care to enable workers recognizes the areas their suggestions
and opinions are most needed.
Considering the importance and benefits of participative management especially in the growth
and stability of an organization, time and money investment on it should be made properly and
wisely to avoid regrets.
Finally, the researchable aspects of the concept of participative decision making have not been
exhausted in this work. Therefore suggestion is being put forward for further research into the
concept of participation especially in the area of problems that limit or jeopardize the practice of
participatory management.
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