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    Ramesh jain
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    This document contains a market research survey about gold loans. It collects personal details of respondents and asks questions about whether they have taken gold loans before, from which companies, and their satisfaction levels. It also inquires about other types of loans and gathers feedback on preferences for future gold loans from IIFL, specifically whether respondents prefer doorstep service or going to a branch. The survey aims to understand customer needs and gather market insights for IIFL's gold loan products and services.

    Original Description:

    i am researching on loans thats why i need calling data so that i can connect to people .

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    This document contains a market research survey about gold loans. It collects personal details of respondents and asks questions about whether they have taken gold loans before, from which companies, and their satisfaction levels. It also inquires about other types of loans and gathers feedback on preferences for future gold loans from IIFL, specifically whether respondents prefer doorstep service or going to a branch. The survey aims to understand customer needs and gather market insights for IIFL's gold loan products and services.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views1 page

    Market Research Survey

    Uploaded by

    Ramesh jain
    This document contains a market research survey about gold loans. It collects personal details of respondents and asks questions about whether they have taken gold loans before, from which companies, and their satisfaction levels. It also inquires about other types of loans and gathers feedback on preferences for future gold loans from IIFL, specifically whether respondents prefer doorstep service or going to a branch. The survey aims to understand customer needs and gather market insights for IIFL's gold loan products and services.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    Survey No (_____)

    Date: ____________________ Market Research Survey

    Personal details

    Name: _________________ Contact No: ________________ Occupation: ________________

    Address: _______________________________________________________________________

    1. Have you ever taken a Gold Loan? YES ( ) NO ( )

    2. If yes, from Which company or Bank?

    Ans. __________________________________________________________________

    2 (a). If IIFL, ask him about any service issue that he/she is facing...

    Ans. __________________________________________________________________

    2(b) Has taken loan from IIFL Gold Loan Branch or IIFL Gold loan door step service (MOHO)

    Ans. __________________________________________________________________

    2(c) Ratings out of 10?....... ( ) / 10.

    2 (d). If Not IIFL, Please tell about IIFL Gold Loan Door Step Services (MOHO) / Our Schemes
    / Benefits

    Ans. __________________________________________________________________

    3. Have you taken any loan like House Loan, Personal loan, Loan against property (L A P), Loan
    against Securities (LAS) etc.?

    Ans._______________________________________________________________________

    4. Would you like to prefer to take Gold loan from IIFL Gold Loan (MOHO) in future?

    YES ( ) NO ( )

    5. Would he/she prefer door step service or Branch service?

    Ans. ______________________________________________________________________

    6. Offer Him/ Her. IIFL Gold Loan (MOHO) schemes/ ROI/ Tenure.....

    Ans. _______________________________________________________________________

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