Professional Documents
Culture Documents
Marks- 25
Batch G7
Centre Name
Course Title Frankfinn Advance Certificate Course in Aviation, Hospitality, Travel & Customer Service
Name of Centre
Manager Operations
I confirm that the work submitted for this assignment is done by myself
Guidelines: Students to attempt the below questions for getting PASS/ MERIT/
DISTINCTION
1. Write the correct answer in the space provided
2. It is compulsory to attempt all questions – to clear the assignment
3. Review your answers before submitting the Assignment
6.The hotel where they held their wedding reception was called___the______ Grand Hotel.
C. Complete the dialogues given below in a suitable way. Write the answers against the correct
blank numbers. Do not copy the whole sentence. (2 marks)
Mr. Mehta wanted to buy a suitable family car. So, one fine morning he went to a showroom to have a
look at the various options available and to decide on the variant that most suited him and his family.
Read the conversation between Mr Mehta and the sales representative and complete the dialogue in
a suitable way.
(a)…………………Looking for
…………………………………………………………………………………………………………… family
car.
Sales Representative : Very well, sir. But first of all (b)……………………we need to know your
budget………………………………………. We deal in the country’s most favoured brand Yakuti and
we have a number of options that may suit you.
Mr. Mehta : We are four, my wife, two daughters and I and we want a petrol car not diesel one.
Sales Representative : (Showing a brochure) Sir, I Would recommend you our best seller brand
‘Glitz’.
Mr.Mehta:……………………………………………………………………………………………………?
Sales Representative: It has the most advanced engine that gives a good mileage and all the
features like, power steering, power windows, airbags and comfortable design and space.
Mr. Mehta : That’s fine. Please give me this brochure and I will discuss the details with my wife and
we will together visit you tomorrow.
D.
1.The importance of money today is so obvious that we don't need to argue about it.
4.The story that was reported in the newspapers might not be true.
5.It definitely wrong to cheat even if it is just a school examination.
F. Complete the passage below by using the words given in the table :(5 marks)
Karin and Ken were going to Atlanta. They called the 1) ___________________ from Karin's house;
because the driver was late, they got a little bit worried. When they finally got to the
2)__________________, Karin ran inside the 3)_____________________. She and Ken were taking
she didn't need to check any 8)_______________. She got through the line at 9) _______________
and went directly to 10)____________________. She was just in time to catch her flight.