Professional Documents
Culture Documents
Increase Sales
A Requirement in Research 1
Presented to:
Presented by:
Blessie Bongcawel
Shey Marie S. Bulanon
Mavey D. Jabiniar
Chapter I
Introduction
Live-selling on Facebook is an interactive way to sell items, connect directly with viewers,
and gain potential customers, all in real time. When you sell products through live-selling on
Facebook, you are live streaming as you feature and showcase your products. With Facebook being
one of the most used social network sites, Facebook live seems to be the most effective way of
maximizing your reach and converting more viewers to loyal followers and customers. Thrift
clothings is one of the best-selling products in terms of Facebook live-selling due to the trends in
this time of pandemic called by the millennials as an aesthetic outfit. Strategies assists us in
defining our business, as well as providing it with a set of values and a sense of purpose. It clarifies
what success entails. It acts as a road map for our business, showing us where we're going and
The efficiency of strategies of selling thrift clothes is still unknown to sellers on how it is
enough to attract viewers and customers. Efficiency is an important quality in particular because
all inputs are limited. Time, money, and raw materials are all finite resources, therefore it's critical
to conserve them while maintaining a reasonable output level. Slow internet connection is one
factor that affects the efficiency of strategies. In line with that, the researchers aim to determine if
it really affects the efficiency of a strategy. Realizing the importance of conducting this study, the
proponents felt the need of this matter. The researchers believe that knowing the efficiency can
lead them to assess the essence of awareness to cope up with the business problem, specifically to
the live sellers being focused on attracting customers and increase sales which came from
This research is made with the aim to provide crucial information and knowledge regarding
the chosen topic from the respondents that would help the researchers to know how efficient
enough the different strategies are. The generalization of this present study would be a great
contribution to the thrift live sellers to know the efficiency of the strategies they use . Vital results
of this investigation could be highly significant and beneficial especially to the following:
Thrift live-sellers- it would be beneficial to them since it answers their questions and thoughts
about how efficient are the ways they used to sell their products. It is significant for them to help
them cope up with the challenges of being a thrift live-seller. It may help improve their
Entrepreneurs – The result may give them insight on the efficiency of strategies employed in
selling not only thrift clothes but any kind of product sold. . It's beneficial for them to understand
their target market, identify consumer problems and pinpoint realistic competitors including
Customers – They would benefit from this study in order to be aware of the different strategies
used by sellers. It will help them to be mindful to choose the right, trusted and legitimated sellers
and products, furthermore, to avoid inconvenient circumstances during the selling process.
ABM Students- They are expected to gather information and findings to help themselves and
their fellow ABM students who are currently enrolled in a strand that is relevant to gaining business
Future researchers- For continuation and further analysis, future researchers that are interested
about the concern and issues with the efficiency of strategies in thrift clothes live-selling may use
The efficiency of strategies has been a major problem of live-sellers due to their lack of
knowledge about whether the strategies are really efficient in attracting or drawing more
customers and boosting their earnings. So, this study seeks to investigate the efficiency of
Research Question
How efficient are the different strategies of thrift live sellers to attract viewers and increase
sales?
Specific questions
1. What made the participants decide to engage in thrift clothes live-selling business?
2. What strategies were most effective for thrift live-sellers when it comes to attracting
3. What are the primary factors that affect the strategies in live-selling?
4. How are the different strategies helpful to thrift live-sellers to grow their business?
5. What are the means being utilized by live sellers to improve their live selling
performance?
The study basically focuses on different strategies employed by thrift clothes live-sellers
as to how they handle challenges, attract consumers, boost sales and how they manage to keep
their customers loyal to them. This study is only limited to thrift clothes live-sellers in Balingasag
Definition of Terms
Live-selling- it is a way of selling any sort of products through any kind of online platform.
FB- Also known as Facebook where sellers used it as a venue where they sell their thrift clothes
products.
Thrift clothings- It refers to the second-hand imported clothings that the live-sellers sell on any
online platforms.
Strategies- It refers to the ways of live-sellers used to sell their products online.
Live sellers- it refers to the person who sell thrift clothings online on a real-time basis.
Chapter II
One of the important aspects in this world is the clothing business because clothes are essential
to everyone. It is use to protect us from weather, cover for our self and use it to decorate our body
that is why reuse clothes or thrift exist. Thrift business is important business so that the business
must track down better approaches to reuse existing materials, and makers might have the option
to assemble new assortments totally out of old materials eventually. In any case, that time is as yet
quite far off. Up to that point, the most reasonable attire is probably going to be one that isn't spic
According to (Cabreza ,2001) states that after a tragic event in the Philippines in 1980's, the
Philippine Salvation Army would distribute donated clothing and other items to homeless people
and casualties as philanthropic relief. Baguio is reported to have had the first ukay-ukay in the
mid-1980s. It's also consistent with the verb wagwag, which refers to the act of getting a handle
toward one side and snapping it in the air to clean off a garment, and SM, which stands for segunda
mano (secondhand). The ukay-ukay came from two words, hukay and halukay, which respectively
mean "to dig" and "to filter through." The majority of the items on display at the ukay-ukay are
According to the study of (Cagayan Valley Computer and Information Technology College
[CVCITC], n.d.) shows that thrift affects our shopping practices in a way of , sometimes we’ve
been addicted to it. It’s hard to resist buying more than to buy less because of low cost prices.
Some people acquire shopping addictions, according to (Engs, 2021) a scientific explanation for
that is our cerebrum which is part of our brain discharges a hormones called endorphins which
make us more endure buying a product. In same study , it also reveals that changing our lifestyle
of the masses in away of , it make us more fashionable person , due to the changes of shopping
practices that make us buy more , also it make us wear the thrift clothes that brought. That is also
proven this past few years about what we called aesthetic outfit by millennials, almost millennials
brought their hauls in thrift stores , Shops and live selling. Lastly, in the same study and findings
reveal that thrifting supplemented the textile clothing industry because due to the fact , thrifting is
now popular , many of the branded companies’ product has been not sold that is why it
Comprehensive studies have been conducted by (Bhardwaj & Fairhurst, 2010, p. 170) on
people's love to buy thrift due to the fact that thrift clothes are affordable. In comparison to their
retail counterparts, most charity stores offer exceptionally inexpensive costs. The more money you
can save, the better off you'll be. There's no better feeling than finding a fantastic used gem for a
fraction of the original price. Despite their lower cost, secondhand things are frequently of higher
quality than new items. It's a positive sign if it's lengthy enough to be contributed. The longer it
lasts, the less likely it is to end up in the landfill. One of the main reasons people buy thrift clothes
products is because one can get authentic designer items at crazy low prices.
According to (Locsin, 2007, p. 378), Filipinos love to buy thrift clothes because thrift Clothes
are fashionable and up-to-date. Individuals can now explore different avenues regarding design
since frugality clothing has become so in vogue. For that reason Filipinos appreciate looking for
ukay-ukay (frugality) clothing. It has advanced into a stylish sort of garments during the time spent
making another plan. Since thrift clothes is enduring, you can purchase everything at a sensible
cost. Considering this, it's nothing unexpected that the Philippines has a flourishing utilized clothes
industry. In some ways, it has become trendy. In the Philippines, fashion has become an enormous
industry.
Another Study by (Buzzo, A., & Abreu, M. J. ,2019) reveals that people love to buy thrift
consume all, it maintains the rate of reproduction of Clothes. Due to thrift clothes selling, some
branded clothes companies put a limit on reproduction of clothes, due to the fact that other Filipino
customers are buying now in ukay-ukay. The excessive consumption of fast fashion is also linked
to social media, and it raises challenges such as fashion sustainability and work standards within
businesses and their suppliers. On the other side, as people become more conscious of the
repercussions of their consumption, new ways of consuming and making fashion emerge that have
According to (Madarang, 2021) explained that thrift clothes become eco-friendly. Thrifting
can actually help you reduce your carbon footprint by reducing your reliance on imported clothing.
It can recirculate resources while delaying the appearance of textiles in landfills, according to
study. In addition to being good for the environment, thrifting is also good for people. Purchasing
used products minimizes the number of new items created as well as the necessity for someone to
produce them. So, while you can look for ethically sourced stuff, nothing beats recycled goods in
terms of ethics. Thrift culture contributes greatly to the sustainable fashion movement. Clothing
recycling helps to reduce the creation of even more clothing, which is good for the environment.
Thrifting allows us to give outdated clothes a new lease on life while also reducing the amount of
clothing that ends up in landfills or is exported overseas and burned. In fact, according to the
ThredUp statistic we referenced earlier, a used clothes item emits 82 percent less carbon than a
new piece.
According to the latest study by (Del Merced, 2021) shows that one of reasons why Filipino
hate ukay-ukay or thrift clothes is the quality. High-quality clothing is also important since it
improves a person's appearance. First and foremost, quality is important since it makes wearing
clothes more enjoyable. Clothing that is well-made feels better, and knowing that one's clothing is
of good quality can increase one's confidence. Nobody will buy a product that is flawed because
investment. Quality products help to keep customers happy and loyal while reducing the risk and
Another Study conducted by ( Chivers, n.d.) reveals the reason why people hate clothes that
is no different in size. Thrift clothes are products that have been used or a product that has not been
passed to the quality by the factory which means if a clothes becomes a thrift , it doesn’t have any
size that has the same design because it is already thrift. According to the study, it is shown that it
is one of the disadvantages of thrift clothes , you cannot choose the size you want to the particular
clothes.
On the other hand, ( Nair , 2019) , reveals that thrift clothes is a time consuming. Time
consuming because finding good quality clothes takes time , especially in thrifting , most of the
thrift clothes are defective. That's why they become cheap and thrifty. Due to that problem , it will
especially among young people. Since the Covid-19 pandemic, for all intents and purposes
everybody, youthful and old, has gone online to shop. The two venders and customers benefit from
this sort of business. As indicated by another gauge, the worth of the pre-owned garments market
in the United States is supposed to more than high pitch in the following decade. Since the strategy
is basic, speedy, charming, and productive, internet selling is an enormously fruitful business. The
pre-owned style market is supposed to ascend by 185%. Whenever thrift or online selling became
well known, basically everybody took a shot at it. You can sell anything on the internet.
According to (Fenol, 2021) , thrift selling can save money. This selling platform items are
extremely practical and sensible in estimating. Things that have been thrifted have been
appreciated by an earlier proprietor, however they are as a rule in great condition and have
secondhand shop, carport deal, or swap meet for previously owned items for a minimal price.
Selling clothes and second hand items, or that term in millennials “preloved”, are economical.
According to (Bigtas, 2021) , stated that 74% of Filipino consumers prefer purchasing pre-loved
items due to the affordable price. Filipinos prefer convenience, live selling and mobile payments
when shopping online, according to a Facebook study, as new trends emerge due to the COVID-
19 pandemic.
Another study conducted by (Mapa, 2022) assessed second hand or preloved clothes reshapes
the fashion industry. The Philippines has the largest number of consumers of second hand clothes.
Most people bought trendy clothes in thrift stores or ukay-ukay. Aside from its cheap and
affordable, branded high quality, it is fashionable clothes everyone can purchase. Second hand
clothes come from donations, from places like China, Korea, Japan, Indonesia, US, and other
Western and Eastern counties, in the year December 2021. These countries are very known for
their fashion sense. One way to help the environment is to reduce our fashion's environmental
impact through sustainable fashion, which can be provided by selling thrift clothing. We can
reduce waste by selling secondhand clothing. According to Secondary Materials and Recycling
Textiles [SMART], up to 95 percent of textiles that end up in landfills each year could be reused.
This is concerning when you consider that just one t-shirt produces 7 kilograms of CO2 (Davies,
2021). Both people and the environment can benefit by selling thrift clothes. Consumption of style
systems, products, and services. It aids in the tracking and streamlining of processes, the
maintenance of data flow, and the management of contacts and employee records. In fact, this
increased efficiency in operation helps reduce costs as well as enable the business to grow rapidly
(Importance of Technology in Business - Digital Marketing, n.d.). We are now in the information
age. Businesses benefit more in this age, it is convenient, accessible, and easy with just one tap on
According to research from (Global Wellness Institute [GWI], 2018) that one of the most
potent and effective marketing tactics of all time is "entertainment talks." One of the most effective
ways to sell items is through personal connection in a social setting. Every day, the ordinary
individual is bombarded with hundreds of advertisements, many of which are meant to catch the
subconscious mind's attention. Competing emotions such as want, greed, fear, pleasure, grief, and
humor may easily overwhelm and distract the conscious mind, which is in charge of rational
thinking and sophisticated decision making. Sales professionals may immediately contact huge
numbers of clients at a minimal cost by integrating "Entertainment Talks" with social media
According to (Bous, 2021) stated that giveaways have long been a successful marketing
strategy. Giveaways were used before the internet age to draw attention to their products or
companies. With the introduction of social media, freebies for marketing purposes haven't changed
much , they're simply a lot easier to execute now. There's no better way to get people enthused
about your brand than by holding a fun contest. Giveaways are another wonderful approach to get
people to watch your live broadcast. However, if you want to gain brand awareness, you must host
According to ( The Importance of Store Cleanliness ,2020) it stated that clean settings have
always been favored by customers. Customers, on the other hand, have never been more concerned
about store cleanliness than they are now. Customers prefer stores that sterilize, wipe down
shelves, and tidy product areas on a regular basis over those that don't. Providing a clean retail
environment is more important to them now than it has ever been. Commercial zone is committed
to offering garbage receptacles and clean solutions for all types of environments.
In the study of (Lazzari, 2019) understanding the impact of business to consumer behavior.
Shoppers answer business strategies, while organizations answer purchaser patterns in a two-
manner association. Here and there, the business affects buyer conduct, however that effect is
relying upon factors presented by the shopper and the whole client base. Shopper conduct, then
again, affects the business side of the situation. Customer conduct changes constantly, contingent
upon the economy, dispensable cash, feelings, and irregularity. To further develop deals while
cultivating brand reliability, the organization is continually endeavoring to answer client impacts
and purchasing propensities. The business side is worried about expanding income, while the
According to (Raner, 2021) states that bogus selling affects your business. Bogus selling or
bogus seller is a way of Sellers use to attract more customers , saying that their product is good ,
high quality and effective but it also affects your business , in a way of losing the customer's trust.
The relationship between a customer and a seller is just as vital and important as any other. the last
buy the client makes. In this investigation discovered that 69% of customers "are substantially less
or more averse to shop with a retailer later on the off chance that a thing they bought isn't conveyed
in no less than two days of the date guaranteed. Late conveyances decline your client consistency
standard. The interaction closes when the buy shows up at the client's home on schedule and in
great condition. Thus, late conveyances definitely decline your client lifetime esteem.
According to the study of (Hessinger, 2018) reveals that advertising is one of best cope
mechanisms of sellers. Small business advertising enjoys a few benefits, including drawing in new
clients and helping you in offering more items and administrations to existing clients. Spreading
the news about your new item can assist you with selling more. Publicizing for online organizations
can carry guests to a point of arrival where they can be changed over into clients. The more new
clients you draw in through publicizing, the more verbal exchange those customers will spread to
their loved ones. Publicizing in a roundabout way supports the development of informal exchange
references. It can likewise assist with expanding request size, which can help benefits. If essential,
promoting can assist with working on obsolete or terrible impressions about your organization.
Assuming that an organization as of now has an item or administration, publicizing could make
clients aware of enhancements. Your organization's perceivability is kept up with through
publicizing.
A re-stream article by the study of (Bybyk, 2020) stated that re-streaming is a coping
mechanism of live sellers to achieve their sales goals. Live selling every day will help your
business to achieve your intended sales in a way to replace the days when the income from live
selling was small and not good enough to achieve your sales goals. Sometimes extra work will
According to Barnhart(2021) who studied the building community with Facebook groups is
one of the coping mechanisms of sellers. Group individuals, as it were, can be your most
committed clients. You're taking care of the calculation precisely what it needs assuming you
persistently distribute to your Group and your crowd responds to it or posts material themselves.
As per Facebook, the site advances material from groups with which individuals interface
frequently. Consider an individual joining your Facebook groups as a pick in. You might become
familiar with what your clients want and what you can do by responding to them and clarifying
pressing issues. You might associate with your clients on a more private level through Facebook
Groups. Since groups require individuals and executives to distribute from individual records, they
According to the study of (Peterson, 2020) stated that Direct selling is another way to achieve
sales. The current study differs from previous self-efficacy research in that it investigates: 1)
whether a direct selling experience can improve business-related and personal life self-efficacy in
and of itself; and 2) whether business-related and personal life self-efficacy are related to self-
reported sales performance and non-selling job performance. Direct selling experience benefited
both professional and personal life abilities, according to data collected from present and past
direct sellers. Furthermore, current direct salesmen were almost certain than past direct sales reps
to accept that their immediate selling experience had expanded their self-viability and that they
were more effective as immediate advertisers than others in their firm. Self-efficacy was linked to
self-reported sales performance and performance on a non-direct selling job in a substantial way.
Both the practical and theoretical ramifications of the findings are significant.
A study from (Deyoung & Glennon et al., 2019) reveals that lending is another way to achieve
the sales goals. A business advance will take care of the forthright expenses of development,
permitting you to zero in on productive development. It empowers you to enter another market,
present new items, or grow your present area. Our discoveries add to the independent company
credit writing and proposition knowledge into how SBA assets could be better used.
According to ( Lv & Wang et al., 2020) shows that discount pricing is another way to achieve
the sales goals. To boost wise client conduct, effective internet based retail models have provoked
stages to foster various rebate evaluating instruments for online coupons. Since limits draw in more
clients, you will have more forthcoming buyers for different things in your business, as the vast
majority will peruse to see what you bring to the table prior to making a buy.
Related Studies
In the study of Lockett(2018) evaluated online selling strategies for expanding deals and
incomes of small business organizations.. The motivation behind this subjective numerous
contextual analysis was to investigate the systems some entrepreneurs use to carry out online
selling promoting to increase derivative sales. The study's findings verified the importance of new
technology, as well as the importance of using the right platform, hiring experienced people, and
overcoming obstacles. Employing the right people, using successful advertising methods, and
picking explicit online material are all of these elements are required for small business owners to
increase derivative sales through internet marketing tactics.A total of four themes emerged from
the data gathering and analysis, including (a) social media platforms and tactics, (b) online
marketing strategies and problems, (c) online content strategies, and (d) follow-up methods. In this
study, data was collected through (a) semi structured face-to-face interviews, (b) an examination
of the companies' public documents, (c) a review of the companies' websites, and (d) a review of
small retail's social media sites. The goal of the data gathering was to learn about the tactics used
by business executives to deploy online marketing and boost derivative sales. Furthermore, data
collection and analysis indicated effective tactics utilized by business owners to market online,
create client relationships, and foster community growth. The necessity of communication in the
retail industry was emphasized by all of the attendees. In this study, all business leaders took part
in social media advertising, which raised firm sales by at least 25% within six months of adoption.
In order to improve brand exposure, grow, and ensure sustainability, company executives built
According to the research of (Hsu & Chang , 2019) studied the consumers purchasing
factors through facebook online live selling. This study mainly focuses on understanding the key
factors which influence their motivation of purchasing livestream ecommerce. Giving ideas and
advance studies for future live selling ecommerce examples. The purpose of this research is to
better understand the factors that influence consumer purchasing intentions. Based on the literature
analysis, the study developed three hypotheses, all of which have been shown to influence
consumer purchase intent. Based on the findings, we may assume that when consumers use
Facebook livestream ecommerce to make purchases. Conformity will most likely affect their
decision to buy the product. Aside from interacting with the vendor via real-time chat, the user
may also examine other consumers' opinions and reviews on the goods, which may pique their
interest in purchasing it. Finally, livestream's real-time engagement has been shown to influence
consumer purchase intent. This study's findings could serve as a model for future livestream
ecommerce platforms. Furthermore, serve as evidence for businesses interested in expanding their
business model and plans to include livestream ecommerce. In recent years, the traditional
ecommerce market has faced numerous challenges. Many businesses have turned to using
livestream services to offer a variety of goods. Because the study only looked at people who buy
clothes on livestream, future research could look at a different audience or use alternative
livestream platforms. As an alternative, target consumers who have never used a livestream service
previously in order to have a better understanding of the service's potential usefulness. This study
could be used as a starting point for future research into the differences across different livestream
ecommerce.
Based on the study of (Central Luzon State University, n.d.) who studied the effective
marketing strategies among ukay-ukay vendors. This study will be conducted in order to help raise
the demand for thrift clothes by assisting ukay-ukay sellers in understanding successful marketing
tactics to be used in their ukay-ukay business. This study intends to investigate if the ukay-ukay
business is profitable and a good source of income, allowing the customer to set up their own ukay-
ukay stand. The goal of this study is to improve an ukay-ukay vendor's performance in developing
an effective marketing strategy, which will result in increased demand for secondhand clothing.
The research will concentrate on the marketing methods that ukay-ukay vendors can employ. It
will also show the typical revenue of ukay-ukay vendors as well as the challenges they face on a
daily basis. Finally, the respondents who own ukay-ukay are located in San Jose City, Nueva
Ecija's public market. The thrift vendors used a variety of marketing methods, including: discounts,
finding the correct location, and seller qualities, but the most effective marketing technique in
selling ukay-ukay garments, according to the data collected by the researcher, is delivering
discounts to clients with a 100 percent yes response by the respondents. According to the statistics
gathered, selling thrift garments is a good source of income, with 90 percent of respondents saying
yes. Eighty percent of thrift vendors responded that selling ukay-ukay garments is a challenge for
them as well. This study will aid other ukay-ukay suppliers in their quest to learn more about the
industry. Customers who desire to start their own ukay-ukay business will find marketing methods
useful.
Chapter III
Methodology
As it is indicated in the title, this chapter contains the dissertation's research methodology.
This chapter provides a description, as well as the rationale and assumptions for using qualitative
research as the study's design. This chapter discusses the research design, research instruments
used, data collection methods, sample selection, and statistical tools used for data interpretation
and analysis.
Research Design
The researchers utilized qualitative research as a design which is appropriate to realize the
purpose and objectives of this study. Qualitative research is based on data gathered by the
As a data collection method, the researchers employ a one-on-one structured interview for this
research in which researchers gather data and information through structured questions. The
researchers can examine the level of understanding a respondents has about a specific topic by
asking the same questions to all respondents through a google form survey questionnaires sent
Data Collection
As what Mentioned , the researchers used a one-on-one structured interview to collect data
and information through structured questions. A structured questionnaire use to identify the
respondent’s opinions , experiences and thoughts about the particular topic. The exact questions
that the researchers used to elicit responses from the subjects are listed below.
1. What made you decide to engage in ukay-ukay live-selling business? Choose 1 answer only.
• Additional income
• Influence by others
• Due to Pandemic
• Due to boredom
• Others:____________
2..How long have you been selling ukay-ukay online? Choose 1 answer only.
☐1-2 years
☐3-5 years
☐1 hour
☐2 hours
☐3 hours
☐4 hours and more
☐ Once a week
☐ 2 times a week
☐ 3 times a week
☐ 4 times a week
☐ 5 times a week
☐ everyday
☐ Yes
☐ No
6.What do you think is the most effective strategy for ukay-ukay live-selling you have used? Rank
☐ give-aways
☐ Entertainment talks
☐ Others:____________
☐ Yes
☐ No
☐ Yes
☐ No
What are the primary things that can affect your business in live selling? Choose 1 answer only.
9. Technical Problem
• Internet interruption
• Gadget lagging
• Power interruption
10.Personal Problem
• Anxiety
• Depression
• Lack of confidence
11.Marketing problem
• Lack of funds
12.Selling Problem
• Wrong timing on chosen time slots for live selling- only few to no one is watching
13. Do you think those problems still affect your business until now?
☐ Yes
☐ No
☐ Maybe
14. Do you think personal Problems are the main reason why ukay-ukay sellers neglect selling
online?
☐ Yes
☐ No
☐ Maybe
15. Do you think the technical problem is one of the primary things that make you lose your
customers?
☐ Yes
☐ No
☐ Maybe
16. Does the quality of ukay-ukay products affect the business? Choose 1 answer only
☐ Yes
☐ No
☐ Maybe
17. Does the price of the supplier also affect your business?
☐ Yes
☐ No
☐ Maybe
18.How did the strategies you used in ukay-ukay live-selling did help you grow your business?
☐ Others: _________
☐ Yes
☐ No
☐ Maybe
20.What methods/actions did you use to improve your live-sale performance? Choose 1 answer
only.
o Others:_____________
☐ Yes
☐ No
☐ Maybe
22. Do you think these actions make you become a business minded person?
☐ Yes
☐ No
☐ Maybe
☐ Yes
☐ No
☐ Maybe
Sampling Method and Technique
This study used a non-probability sampling method particularly the convenience sampling,
purposive sampling and snowball sampling in which it does not involve a random selection of
respondents but this study focuses only for live thrift sellers which are our respondents and it only
needs a small sample size. Furthermore, it has a sample size of 41 respondents drawn from thrift
Statistical Tools
The data in this study is only applicable for qualitative, the researchers used descriptive
statistics to analyze and interpret the data collected from our survey through google form.
Statistical tools such as the ones listed below are employed in this study.
Percentages and frequencies- it is used to determine how many of the respondents gave a data
for the study and allows the researcher to conveniently view and analyze all of the data.
Mean- it is used to incorporate the scores, compute the average and get the overall idea of the data
This chapter presents the tabulated result, analysis and interpretation of data
gathered from the respondents including the efficiency of the different strategies of thrift
live sellers to attract viewers and increase sales. This chapter aims to provide an answer
to the research question and its findings and specific goals in a systematic manner.
I. Profile
a. Age
17-22 23 56.1%
23-28 9 21.95%
29-34 6 14.63%
35-40 3 7.32%
Total 41 100%
The table shows the age of the respondents. It can be seen that the total respondents
of this research is composed of 41 thrift clothes live seller from Cagayan De Oro ,
Balingasag and El Salvador. The highest number of participants were 17-22 years old
which has a 56% or ( over one-half) of the total participant. While the lowest number of
According to the study of Holland (2021) shows that youngster love thrift clothes than
others, particularly the Gen Z or Generation Z which have a year range of 1997 to 2012
which is the age range of our 56% respondents. Gen Z sees thrifting as a lifestyle because
it shows them unique fashion. Some of the generation Z thrifters become a seller of thrift
clothes and also this generation known as fashion conscious generation in which they’re
more conscious of what they wear and that is why over one-half of our sellers or
respondents are part of generation Z or people who are born in the year 1997-2012.
b. Gender
Male 4 9.8%
Female 34 82.9%
LGBT+ 3 7.3%
Total 41 100%
The table shows the gender of the respondents . As presented in the table , the
highest number of Gender who respond our research is female which has a 34 responds
and has a 83%. While male has a responds of 4 and has a 10% only and the lowest
number of gender who respond our research is LGBT+ which has a 3 respond and 7%
only.
This implies that the majority of the respondents are female. The proponents
reveals that women continue to be the primary who stay at home and also it stated that
having an online store allows woman to do selling while also pursuing other interests and
supporting their family. Also one of the reason why almost of the sellers are women
because woman have more interest in fashion and have a unique talent in selling thrift
clothes than man which can conclude the reason behind of the result of the data gathered
in this research.
business?
business?
Table 1
affordable
Due to Boredom 0 0%
Total 41 100%
The table 1 reveals the reasons of respondents why they decide to engage in thrift
clothes live-selling business. As presented in the table , over three-fourth (78%) of the
participants answered additional income as their reasoned why they engaged in this
According to Gardner(2022) tells that reason behind why everyone want to have
extra income or additional income because she believes that earning extra money can
completely transform someone's life. It can help to stop living paycheck to paycheck, pay
off your debt, and much more. Also most of our respondents in our research is a student
and the reason could be that why they engage in this business because they want extra
income for their allowance and other school expenses. This implies the result of our
survey.
Table 2
Years of Engaging Frequency Percentage
Total 41 100%
The table 2 above shows the year of how long did the participants engage with this
business. As given in the table , 63% of the respondents answered less than 1 year and
being the highest of respond. While unfortunately, no respondent (0%) for 6 years and
above.
According to the study of Chiquone(n.d.) shows that the pandemic really affected the
ecommerce world in a good way, since due to lockdown in whole world , consumers be
more active online , and the consumers found online shopping convenient. People are
increasingly inclined to shop online when traditional shopping becomes difficult or even
frightening. That could be the reason why 63% of our respondents in this research
respond less than 1 year in how long they engage in this business since we are still in the
Table 3
2 hours 14 34.14%
3 hours 2 4.88%
Total 41 100%
The table 3 shows the hours length of respondents in engaging live selling. Almost one-
half (46%) of the respondents respond 1 hour as their approximate live length. While
less than 1 hour and 4 hours above have a same amount of respond (7%) and being the
According to Aguas(2021 ) shows that the best hour to do live selling is 7-8pm because
it is the only time for consumers to hold there phone a lot in a day. 7-8pm is a one hour
live selling time length which is found successful and effective because 1 hour is a golden
hour for live sellers since it is not to long and not to short , it is define as same as the
sunset which only take 1 hour for consumer to watch. This will implies why almost one-
half of the respondents answered 1 hour as their effective time length in engaging live
selling.
Table 4
4 times a week 0 0%
5 times a week 0 0%
Everyday 3 7.32%
Total 41 100%
Table 4 reveals the frequency of participants in engaging live selling in a week. 63%
of the participant shows that they only engage in live selling 2 times in a week.
Unfortunately, 4 times a week and 5 times a week got same no responds (0%).
According to Murphy(2021) reveals that the best day to do live selling in Facebook
are Thursday and Friday since this two days is special for the consumer because it is the
only time for the week they will have time to scroll in social medias since the week is
about to end and also the other day like , Saturday and Sunday are the consumer’s time
to rest after a whole week of work and Monday to Wednesday are the most busy day for
everyone specially those consumers who have work. This could conclude and implies why
Table 5
Yes 41 100%
No 0 0
Total 41 100%
The table above (table 5) shows that effectiveness of the thrift clothes live selling. All
of the Participant(100%) answered yes as the live selling is effective and none of the
According to Kelly(2021) studied that selling thrift clothes is effective during this
pandemic because thrifting become necessity to people who loss their job during the
pandemic. Since the pandemic hit , many of the people want to save money, due to loss
job , that is why people are finding more cheap new items and thrifting is a cost-effective
way to look good and feel good, to save money and that is how thrift clothes selling is
now become effective for sellers , this business expanded until it become trendy to
everyone.
environment
talk
SQ 2: What strategies were most effective for thrift live-sellers when it comes
Question 6: What do you think is the most effective strategy for ukay-ukay
live-selling you have used? Rank the different strategies, 3 being the highest
Table 6
In table 6 shows the ranking of strategies of the respondents. It shows in the table
above that in the rank 1, 68% of respondents says that the most effective strategy they
used is entertainment talk. In rank 2, Raffles is the got the highest respond with 59%
and in the rank 3, gift codes and vouchers are both tied with 29%.
During your live stream, you should interact with your viewers directly. One of the
most crucial lessons for your live stream is this (Hall, 2022). We watch things for the
entertainment value, and internet selling is no different. The majority of the more
interesting merchants are entertaining to watch. When it comes to going live, some
people can even come up with interesting and entertaining techniques (FluxPanda, 2022).
Remember that real-time communication is the primary reason for live streaming's
popularity! Make an effort to engage your audience, respond to their inquiries, and make
them feel as if you are just there for them. Invite others to your broadcast and engage
Raffles are an impressive technique to increase sales and they never fail to brighten
the mood. Creating raffle ticket incentives encourages customers to spend more and stays
longer. A raffle ticket promotion will entice customers to remain longer at your
Customers can use promo code to see if they have the greatest offer on the market
in their shopping basket. Furthermore, with the correct software, you can put time
constraints to discount coupons, which will cut checkout page bounce rates and
Vouchers can assist in the introduction of new product lines as well as persuade clients
to try a more profitable brand or service. Vouchers can also encourage returning
customers to visit your business. You're telling loyal customers that you cherish them and
continuing to develop brand value by delivering exclusive offers. Voucher codes can be
used to not only keep customers coming back to you, but also to turn loyal customers
Table 7
Yes 24 58.5%
No 2 4.9%
Maybe 15 36.6%
Total 41 100
In table 7, more than half (59%) of the respondents answered yes and agreed that
their live selling increases whenever they use the strategy. While 5% of the respondents
We can see from this table that using strategies is a very important way of increasing
your sales especially in live-selling. It has the potential to transform your business, but
jumping in without a plan will not yield the outcomes you desire. You'll need to take a
methodical, step-by-step approach to live selling (Kats, 2022). "It may appear simple, but
it takes effort to make it work," Kats explained. "Selling via live broadcast differs from
selling in person or through other channels. As a results , Every time the seller do add
some strategies to gain viewers , the snowball effects will work , that is when a customers
suggest your business to other customer , and that’s how they get new viewers ( Hall,
2022).
Table 8
Yes 31 75.6%
No 0 0
Total 41 100%
Indicated in table 8, that three-fourth (76%) of respondents answered yes and agreed
that the strategies they used are effective. And none of the respondents said that
increase sales. By these strategies that sellers/respondents used they can double their
direction. .
SQ 3: What are the primary factors that affect the business in live-selling?
Table 9
Total 41 100%
answered the internet interruption as their primary factor that affects their live-selling
business. And 5% only of the respondents answered gadget lagging as their primary
providers to build the required infrastructure and that what make the reason of our
country have a slow internet connection. Because of obsolete Philippine law and red tape
that prevents cell towers from being installed quickly, the Philippines has a poor Internet
connection and affect many citizen including the thrift clothes live seller( Natividad, 2021).
Table 10
Anxiety 8 19.5%
Depression 6 14.6%
Total 41 100%
Given in table 10 shows the common personal problem that the seller/respondents
encounter in their live-selling business. More than half (66%) of the respondents
answered lack of confidence that might hinder the seller’s online live-selling business.
Only (15%) more than one-eight of the respondents chose depression as their personal
from taking calculated risks, setting ambitious goals, and following through." People with
this condition are more prone to engage in subconscious activities at work that undermine
their success, making them less likely to apply for or receive promotions, raises, or even
jobs." ( Alton,2017).
Question 11: Marketing Problem
Table 11
Total 41 100%
Table 11, shows the usual marketing problem that the seller/respondent encountered.
The highest percentage in the choices above got half (56%) of the respondents answered
‘too many competitions’, and almost one-fourth (22%) of the respondents answered ‘lack
Consumer research shows that live selling has increased by 76% since COVID began
(Hall, 2022). Everyone is getting into the live selling game, from shops like Amazon and
Walmart to social media sites like Facebook and Instagram. And it's easy to see why: Live
online selling allows merchants and influencers to display things while also providing
shoppers with a real-time look at products that they can't get from product listings alone.
with the immediacy of livestreamed events and the marketing power of word-of-mouth
recommendations. It's no surprise that the trend is spreading throughout the world
(Smith, 2021)
Question 12: Selling Problem
Table 12
The common selling problems in thrift live selling are shown in Table 12. Wrong timing
on chosen time slots for live selling- only a few to no one is watching as a selling difficulty
in thrift live selling, according to more than half of the participants (61%). Only 15% says
strategies, and it is almost always a basic strategy for traders. If investors can predict
when the market will go up and down, they can make trades to turn that market move
into a profit. Predictive methods for guiding market timing decisions may include
Question 13: Do you think those problems still affect your business until now?
Table 13
Answer Frequency Percentage
Yes 22 53.7%
No 3 7.3%
Maybe 16 39%
Total 41 100%
Table 13 shows that 54% of the respondents agreed that those problems still affect their
business until now while 39% of the respondents says that they don’t know yet and only
efficiently. Problems in the online selling channel can have drastic consequences for a
business, including lost sales, unhappy customers, and even damage to your brand's
reputation.
Question 14: Do you think personal Problems are the main reason why ukay-
Table 14
Yes 15 36.6%
No 5 12.3%
Maybe 21 51.2%
Total 41 100%
In table 14 shows that half (51%) of the participants said that maybe personal Problems
are the main reason why ukay-ukay sellers neglect selling online. And only one-eighth
(12%) said that personal Problems are not the main reason why ukay-ukay sellers neglect
selling online.
Personal issues might have a negative impact on your business. Entrepreneurs who
are stressed are more likely to make mistakes and have lower productivity. Their working
connections and consumer relationships may suffer. Personal problems can also affect
organization.(Indeed, 2021)
Question 15: Do you think the technical problem is one of the primary things
Table 15
Yes 23 56.1%
No 4 9.8%
Maybe 14 34.1%
Total 41 100%
It is shown in table 15 that more than half (56%) of the respondents agreed that technical
problem is one of the primary things that make you lose your customers. And less than
one-eighth (10%) did not agreed on technical problem being one of the primary things
advantages over traditional ways, including avoiding the overhead costs of running a
physical store and reducing the need to travel long distances to conduct sales calls. It
can also give you the freedom to conduct business at your leisure. Despite the benefits,
there are certain issues that might occur while conducting business online.
Question 16: Does the quality of ukay-ukay products affect the business?
Table 16
Yes 32 78%
No 2 4.9%
Maybe 7 17.1%
Total 41 100%
The table 16 shows that more than three-fourth (78%) of the respondents said that
the quality of ukay-ukay products affect their business. And only 5% of the respondents
said that the quality of ukay-ukay products does not affect their business.
Product quality is crucial in the business world because it helps to retain customer
happiness and loyalty while also lowering the risk and cost of having to replace faulty
Table 17
Yes 34 82.9%
No 3 7.3%
Maybe 4 9.8%
Total 41 100%
As stated in table 17, 83% agreed that the price of the supplier also affect their
business. While 10% says that they still don’t know and only 7% did not agreed that the
According to Milano(2019) stated that the price sends a message to some customers
about the business, product, or service, resulting in a perceived value. This has an impact
on the brand, image, and market position. Superior pricing, for example, signal to some
customers that the producer have higher quality, because otherwise you wouldn't be able
their business?
Question 18: How did the strategies you used in ukay-ukay live-selling did
Table 18
Answer Frequency Percentage
customers
Others 0 0
The outcome shows in the (Table 18), can be seen that the highest is (59%) over
one-half of the participants finds that strategies help their business became more
known to customers and the least is have almost one-fourth (24%) of the participants
In the study of Lauren(2022) When online shops present their items via a live stream
customers about your business, It will come up to ideas that you sell only thrift clothes.
strategies make seller to encourage customer to search about you, to know about your
business and to observe your business if it’s legit or not as they watch your live stream
customers.
Question 19: Are strategies in selling ukay ukay really helpful to you?
Table 19
Answer Frequency Percentage
Yes 35 85.4%
No 0 0%
Maybe 6 14.6%
Total 41 100%
The data gathered in (Table 19) shows that (85%) of the thrift clothes live sellers
found ukay-ukay helpful to them and (1⁵%) responded maybe and none (0%) of
determining where your efforts and resources should be directed. These decisions are
critical in ensuring your business long-term profitability and viability. In simple word ,
Strategies is helping the sellers in improving their business and improving their personal
life , strategy defines and drives decisions. As a result, by actively seeking new skills and
knowledge, sellers prepare their business for the desired future state and increase their
chances of success.
SQ 5: What are the means being utilized by live sellers to improve their live
selling performance?
Question 20: What methods/actions did you use to improve your live-sale
Table 20
Action/method Frequency Percentage
live
live selling
Total 41 100%
As the result of the (Table 20) , it shows that the highest responds had a 34% of our
respondent which answered planning before going to live and the least is Organizing the
ukay-ukay you’re going to sell that got responds of almost one-fourth (22%) of the
respondents.
In the article of Amazon(2021) patient when you do live-sell because success doesn’t
happen overnight. Planning before going to live is a way most of the seller utilized to
improve their live-sale performance because well planned action will lead the sellers to
success. Live selling can be a game changer for your business, but jumping in without a
plan won't get you the results you hoped for. You'll need to approach live selling with a
Table 21
Answer Frequency Percentage
Yes 36 87.8%
No 0 0%
Maybe 5 12.2%
Total 41 100%
The table below (Table 21) shows that 88% of our respondents found performance
still matter to gain views and 12% of our respondent don’t know if it’s matter or not and
On the authority of Lucas(2021) stated that more viewers you can get onboard it
means you have a good performance. If you’ve got some good content to share to your
customers, it will gain new and more customer. Performance management helps to boost
sellers engagement and productivity. A good performances help the seller to be more
close to meet their strategic objectives in which how they will gain more customers.
Question 22: Do you think these actions make you become a business
minded person?
Table 22
Yes 31 75.6%
No 0 0%
Maybe 10 24.4%
Total 41 100%
As what we can see in the table 22 , it shows that three-fourth (76%) of respondents
says that those action help them become a business minded person and almost one-
As stated by Patel( 2022) , live selling is a crucial business since your business is in the
hand of your actions. Those actions like planning before going to live is making the
respondents more business minded because it stated by Patel that when you do those
action , your performance will be good and your live selling will be successful, and there
were the motivation will come up in your mind , where you become more motivated and
become business minded because you think about only success you did , you will think
that your next performance will be also success , become more determined to your
business and that is how implies the result of this research in which why those action in
Table 23
Yes 34 82.9%
No 0 0%
Maybe 7 17.1%
Total 41 100%
As the table above ( Table 23) tells that 83% of our responded found thrift clothes live
selling profitable and 17% or almost one-fourth of respondents days that they still don’t
Stated by Ford(2021), Ukay- ukay is effective and profitable business. Since the
pandemic hit, many of the customers , buyers are active online because of lockdown.
They found out that online selling is convenient and less tiredness for them , that is when
this business expand and known to everyone , maybe because of convenient , affordable
and many others and become a big profitable business. The profitability of this business
is legit and fast and this implies this research on the profitability of the thrift clothes live
selling.