1. The Project Management Knowledge
consist of five processes that bring
Areas ___________________.
2. One purpose of the communications
management plan is to provide
information about the—
3. Conflicts in which following three
areas represent the majority of all
project conflicts?
4. Identifying interrelationships and
potential overlap between
stakeholders is useful to the project
manager as he or she works with
stakeholders. It should be
documented as part of the—
5. People are motivated by the need for
achievement, power, or affiliation
according to which theory?
6. Your company has asked you to be
the project manager for the product
introduction of its new DeskTop Rock
media system. You recently
published the project scope
a.
together phases of projects that have things
in common
b. consist of nine areas that bring
together processes that have things in
common
c. include Initiation, Planning, Executing,
Monitoring and Controlling, and Closing
d. include Planning, Executing, and
Monitoring and Controlling processes
because these three processes are
commonly interlinked
A. Project organization and stakeholder
responsibility relationships
B. Experience and skill levels of each
team member
C. Methods that will be used to
convey information
D. Methods that will be used for
releasing team members from the
project when they are no longer
needed
a. Cost objectives, administrative
procedures, and scarce resources
b. Personal work styles, project
priorities, and cost objectives
c. Personalities, cost objectives, and
schedules
d. Scarce resources, scheduling
priorities, and personal work
styles
a. Stakeholder management plan
b. Stakeholder management strategy
c. Stakeholder engagement
assessment matrix
d. Stakeholder register
a. Achievement Theory
b. Expectancy Theory
c. Theory X
d. Contingency Theory
a. Requested changes
b. Project specifications
c. Project configuration management
requirements
 statement. Which of the following is
not contained in the project scope
statement?
7. You are a project manager for Giraffe
Enterprises. You’ve recently taken
over for a project manager who lied
about his PMI certification and was
subsequently fired. Unfortunately, he
didn’t create a project charter or a
preliminary scope statement. You are
ready to elaborate the deliverables
and requirements of the project and
know that you can use one of the
following in place of the charter or
preliminary scope statement. Which
one can you use?
8. You are the project manager for
Lucky Stars nightclubs. They
specialize in live country and western
band performances. Your newest
project is in the Planning processes
group. You are working on the WBS.
The finance manager has given you
a numbering system to assign to the
WBS. Which of the following is true?
9. Which of the following is a key input
to define activities?
10. Working with your team to provide
the basis for measuringand reporting
schedule progress, you agree to use
the—
11. Several types of float are found in
project networks. Float that is used
by a particular activity and does NOT
d. Constraints
a. Product scope description
b. Strategic plan
c. Business justification
d. Expert judgment
a. The numbering system is a unique
identifier known as the code of
accounts, which is used to track the
costs of the WBS elements.
b. The numbering system is a unique
identifier known as the code of
accounts, which is used to track time
and resource assignments for
individual work elements.
c. The numbering system is a unique
identifier known as the WBS
dictionary, which is used to assign
quality control codes to the individual
work elements.
d. The numbering system is a unique
identifier known as the WBS
dictionary, which is used to track
the descriptions of individual
work elements.
a. Project management software
b. Project scope management plan
c. Project management plan
d. Schedule management plan
a. Schedule management plan
b. Network diagram
c. Project schedule
d. Technical baseline
a. Total float
b. Extra float
c. Free float
 affect the float in later activities is
called—
12. The project schedule is used to
determine all of the following except
which one?
13. Activity A has a duration of three
days and begins on the morning of
Monday the 4th.
The successor activity, B, has a
finish-to-start relationship with A.
The finish-to-start
relationship has three days of lag,
and activity B has a duration of four
days. Sunday
is a nonworkday. Such data can
help to determine—
14. Different types of project phases
are used on projects, and each
phase culminates in
the completion of at least one
deliverable. The high-level nature
of these phases
means they are an element of the
project life cycle. Some phases
start before others
complete. If this approach is
followed, it may result in—
15. One way to make it more likely
practice project risk management
on projects is to—
16. The ability of stakeholders to
influence a project is—
d. Expected float
a. Activity start dates
b. Cost estimates
c. Activity end dates
d. Float times
a. The finish date of B is Wednesday the
13th
b. Calendar time between the start of A to
the finish of B is 14 days
c. The total duration of both activities is 8
days
d. Calendar time between the start of A
to the finish of B is 11 days
a. More rework
b. Increasing the schedule
c. An increase in the number of issues
d. The need for a CCB
a. Give one team member the
responsibility for risk management
working in
conjunction with the PMO
b. Have the team take an orientation class
on risk management early in the
project
c. Hold meetings
d. Assign each team member a risk to
own, which is documented in the risk
register
a. Highest in the very early stages as
the project is being approved and
initiated
b. Constant throughout the project life
cycle as different stakeholders have
different levels of interest in the project at
different times

17. All of the following are elements of
inputs of the Risk Identification
process that you
should evaluate except for which
one?
18. You are the project manger for
Xylophone Phonics. This company
produces children’s
software programs that teach basic
reading and math skills. You are
ready to assign
project roles, responsibilities, and
reporting relationships. Which
project Planning
process are you working on?
19. Estimating the type and quantities
of material, people, equipment or
supplies required
to perform each activity is:
20. According to learning curve theory,
when many items are produced
repetitively—
21. If you are requesting a vendor
quote for a defined scope, what is
the recommended
contract type?
22. You are a project manager with
several years of experience in
project management.
You’ve just accepted your first
project in a foreign country. You’ve
been in the country
a week or two and are experiencing
some disorientation. This is known
c. Highest during the closing stage since
key stakeholder acceptance criteria
must be met
d. Highest during planning as the team is
still in the storming stage as various
stakeholders’ positions are being known
and recognized
a. Historical information
b. Industry information
c. Assumptions analysis
d. Roles and responsibilities
a. Human Resource Acquisition
b. Human Resource Planning
c. Acquire Staff
d. Resource Planning
a. Estimate Activity Workload
b. Activity Resource Requirements
c. Estimate Activity Input
d. Estimate Activity Resources
a. Unit costs decrease geometrically as
production rates increase linearly
b. Costs of training increase as the level
of automation increases
c. Unit costs decrease in a regular
pattern as more units are produced
d. Unit costs decrease as production rates
increase
a. Cost reimbursable
b. Fixed price
c. Commission
d. Time and materials
a. Culture shock
b. Global culturing
c. Diversity shock
d. Collocation
 as which of
the following?
23. Integrity in the project management
field is accomplished through all of
the following
except which one?
24. You are the project manager for a
new construction project in your
city. Your longtime
personal friend is bidding on the
project. Your friend has asked you
to give them an
indication of the budget for this
project so that they do not overbid
and lose the deal.
What is the most appropriate
response?
25. Statements of organizational
policies and philosophies, position
descriptions, and
constraints are examples of—
26. Working in the control
procurements process since your
project is using five
contractors, you need to update a
number of organizational process
assets. An
example is—
27. You are a project manager for Star
Light Strings. Star Light
manufactures strings of
lights for outdoor display. Its
products range from simple light
strings to elaborate
a. Adhering to an ethical code
b. Applying established project
management processes
c. Following the PMP Code of
Professional Conduct
d. Training to learn how to manage
relationships with others from different
cultures
a. Give the information to your friend and
inform the project sponsor so that the
information can be shared with the other
bidders as well.
b. Tell your friend you’ll give them the
information if they’ll promise not to tell
anyone and if they’ll agree to help you
with some materials on your
basementrefinishing project.
c. Tell your friend that after all this
time, they should know you better than
to think you’d put your personal
integrity on the line or compromise
your job because of a conflict of
interest. Decline to give them the
information.
d. Give the information to your friend. You
know their character and can trust that
they won’t tell anyone.
a. External communication
b. Horizontal communication
c. Lateral communication
d. Formal communication
a. Procurement documentation
b. Correspondence
c. Warranties
d. Procurement management plan
a. Configuration management
b. Change control system
c. Corrective action
d. Updates to the project management
plan
 lights with animal designs, bug
designs, memorabilia, and so on.
Your newest project
requires a change. You have
documented the characteristics of
the product and its
functionality using which of the
following tools and techniques?
28. The key inputs to the validate a. Validated deliverables
scope process include all the below b. The project management plan (scope
items EXCEPT— management plan and scope baseline)
c. Change requests
d. Requirements traceability matrix
29. A revised cost baseline may be a. Corrective action must be taken to bring
required in cost control when— expected future performance in line
with the project plan
b. Updated cost estimates are prepared
and distributed to stakeholders
c. CVs are severe, and a realistic
measure of performance is needed
d. EAC shows that additional funds are
needed to complete the project even if a
scope change is not needed
30. You must consider direct costs, a. Materials used by the project
indirect costs, overhead costs, and b. Subcontractor expenses
general and c. Salary of the project manager
administrative costs during cost d. Electricity
estimating. Which of the following is
NOT an example
of a direct cost?
31. Recently, your company introduced a. Design of experiments
a new processing system for its b. Pareto analysis
products. You c. System flowcharts
were the project manager for this d. Control charts
system and now have been asked
to lead a team to
implement needed changes to
increase efficiency and productivity.
To help you
analyze the process outputs, you
and your team have decided to use
which following
technique?
32. Which term describes contract a. Indirect
costs that are traceable to or b. Variable
 caused by a specific
project work effort?
33. Long-term contracting is an
important aspect of project quality
management because
it—
34. Assume you are managing a
project to implement an electronic
medical record
system in your ophthalmologist’s
office. You have been working to
identify your
stakeholders to then make sure
everyone is committed to it as
some people have
been working in this office for more
than 20 years and are comfortable
with the
manual approach. At this point, you
have documented assessment
information, which
includes—
35. Which of the following lists the
inputs and the tools and techniques
that the two
processes within the Initiating
process group share?
36. Ideally, a project manager should
be selected and assigned at which
point in the
project life cycle?
c. Fixed
d. Direct
a. Provides incentives to vendors to
make quality commitments
b. Usually results in lower costs and
increased profitability
c. Provides for periodic, yet mandatory
quality audits
d. Improves quality through the use of
benefit-cost ratio
a. Whether the stakeholder is a supporter,
is neutral, or is resistant
b. Organization position
c. Potential influence in the project
d. Role in the project
a. Project SOW, enterprise environment
factors, organizational process assets,
project selection methods, and expert
judgment
b. Project SOW, enterprise environment
factors, and organizational process
assets
c. Project SOW, enterprise environment
factors, organizational process assets,
project management methodology,
PMIS, and expert judgment
d. Enterprise environment factors,
organizational process assets, PMIS, and
expert judgment
a. During the project planning process
b. At the end of the concept phase of the
project life cycle
c. During the initiating processes
d. Prior to the beginning of the
 development phase of the project life
cycle
37. You are working on a long-term a. Business partners
project that has a number of b. Sellers
benefits to its customers c. Functional managers
and users. Therefore, as the project d. Operations managers
manager, one of your first steps
was to identify
the stakeholders that were critical
to project success. Because this
project will need
long-term support by your
organization once it is completed,
key stakeholders are—
38. You have just prepared an RFP for a. Thank the vendor, but decline the offer
release. Your project involves a because you’ve already made another
substantial arrangement for this vacation. Ask them
amount of contract work detailed in whether you can take a rain check and
the RFP. Your favorite vendor arrange another time to use the condo.
drops by and offers b. Thank the vendor, accept the offer, and
to give you and your spouse the immediately tell your project sponsor
use of their company condo for so they’re aware of what you’re doing.
your upcoming c. Thank the vendor, but decline the
vacation. It’s located in a beautiful offer because you know this could be
resort community that happens to considered a conflict of interest.
be one of your d. Thank the vendor, and accept. This
favorite places to go for a getaway. vendor is always offering you incentives
What is the most appropriate like this, so this offer does not likely have
response? anything to do with the recent RFP
release.
39. Your company manufactures small a. This is a project because this new
kitchen appliances. It is introducing product line has never been
a new product manufactured
line of appliances in designer colors and sold by this company before.
with distinctive features for kitchens b. This is not a project or an ongoing
in small operation. This is a new product
spaces. These new products will be introduction
offered indefinitely starting with the not affecting ongoing operations.
spring catalog c. This is an ongoing operation because
release. Which of the following is the new product line will be sold
true? indefinitely. It’s not temporary.
d. This is an ongoing operation because
the company is in the business of
manufacturing kitchen appliances.
Introducing designer colors and features

40. During which project management
process are risk and stakeholder’s
ability to
influence project outcomes the
highest at the beginning of the
process?
41. As you are working on your
telecommunications project, even
though you are using
agile methods, you realize you are
preparing an extensive amount of
data and
information. You regularly share
data with your project team. Your
last team meeting
focused on the number of change
requests and also the start and
finish dates of
activities in your schedule. They
are examples of—
42. To identify inefficient and ineffective
policies, processes, and
procedures in use on a
project, you should conduct—
43. Assume you wish to provide a
process to be more creative in
problem solving as on
your project you have a somewhat
complex scenario that possesses
intertwined
logical relationships for up to 50
items. The best approach is to—
44. Quality objectives of the project are
recorded in—
45. The close project or phase process
addresses actions and activities
concerning all of
the following EXCEPT—
is
simply a new twist on an existing process.
a. Monitoring and Controlling
b. Executing
c. Planning
d. Initiating
a. Work performance information
b. Work performance data
c. Key performance indicators
d. Work performance reports
a. An inspection
b. A quality audit
c. Benchmarking
d. A process analysis
a. Use an interrelationship diagraph
b. Conduct a Monte Carlo analysis
c. Design an experiment
d. Use a process decision program chart
a. Quality baseline
b. Quality metrics
c. Process improvement plan
d. Quality management plan
a. Review of the project and/or phase
information for potential future use
b. Stakeholder approval that the project
has meet their requirements
c. Documentation that completed
deliverables have been accepted
d. Completion or exit criteria for the
project or phase have been met
46. Assume that your company has a
cost-plus-fixed-fee contract. The
contract value is
$110,000, which consists of
$100,000 of estimated costs with a
10-percent fixed fee.
Assume that your company
completes the work but only incurs
$80,000 in actual cost.
What is the total cost to the
project?
47. These diagrams rank-order factors
for corrective action by frequency of
occurrence.
They are also a type of histogram.
48. When a seller breaches a contract,
the buyer cannot receive—
49. You are managing a project to
install a new postage software
system that will automatically
print labels and administer
postage for certified mailings,
overnight packages, and other
special mailing needs. You’ve
attempted to gain the cooperation
of the business analyst working
on this project, and you need
some answers. She is elusive and
tells you that this project is not
her top priority. What should you
do to avoid situations like this in
the future?
a. $80,000
b. $10,0000
c. $90,000
d. $125,000
a. Pareto charts
b. Scatter diagrams
c. Control charts
d. Process flowcharts
a. Punitive damages
b. Compensatory damages
c. Liquidated damages
d. Consequential damages
a. Establish the business analyst’s
duties well ahead of due dates, and tell
her you are expecting her to meet these
expectations because the customer is
counting on the project meeting due
dates to save significant costs on their
annual mailings.
b. Negotiate with the business analyst’s
functional manager during the planning
process to establish expectations, and
inform the functional manager of the
requirements of the project. Agreement
from the functional manager will assure
the cooperation of the business analyst.
c. Negotiate with the business
analyst’s functional manager during
the planning process to establish
expectations and request to
participate in the business analyst’s
annual performance review.
d. Establish the business analyst’s
duties well ahead of due dates, and tell
 her you’ll be reporting on her
performance to her functional manager.
50. On your project, scope changes, a. Low morale
constraints, assumptions, b. Increased hostility
c. Increased conflict
integration and interface
d. Reduced productivity
requirements, and overlapping
roles and responsibilities pose
communications challenges. The
presence of communication
barriers is most likely to lead
to—
51. Assume you are actively working, a. The stakeholder management plan
along with your team, to manage b. Work performance information
stakeholder c. Informal and formal project reports
engagement on your project to d. The stakeholder register
develop a new drug to prevent any
retina problems of
any type. You know you must
manage their engagement
throughout the project life
cycle. This means some
organizational process assets will
need updating including—
52. The project team directory is an a. Manage project team
output from which of the following b. Acquire project team
processes? c. Develop human resource management
plan
d. Develop project team
53. The chances for successful a. Focused on individual project activities
completion of a multidisciplinary b. Focused on customer demands
project are increased if c. Problem oriented
project team members are— d. Politically sensitive to top
management’s needs
54. A cost management plan should a. Determine the formula for
establish and document the various calculating the estimate at completion
earned value (EAC) for the
rules of performance measurement. project
Along with defining the WBS to the b. Determine the code of accounts
level that the allocation provision for the WBS
earned value analysis will be c. Determine the variance thresholds to be
performed and establishing how used in the project
earned value will be d. Determine the formula for calculating
credited to the project (0-100, 0-50- the estimate to complete (ETC) for the
100, and so on), which following project
 rule is also
recognized regarding performance
measurement?
55. Each time you meet with your
project sponsor, she emphasizes
the need for cost
control. To address her concerns,
you should provide—
56. You are the project manager for a
cable service provider. Your team
members are
amiable with each other and are
careful to make project decisions
jointly. Which of the
following
57. You are a project manager for a
documentary film company. In light
of a recent
regional tragedy, the company
president wants to get a new
documentary on the
rescue efforts of the heroic rescue
teams to air as soon as possible.
She’s looking to
you to make this documentary the
best that has ever been produced
in the history of
this company. She guarantees you
free rein to use whatever resources
you need to
get this project done quickly.
However, the best photographer in
the company is
currently working on another
assignment. Which of the following
is true?
58. You are the project manager for
Changing Tides video games. You
have gathered the
inputs for the Activity Duration
Estimating process. Which of the
following tools and
a. Cost baseline updates
b. Resource productivity analyses
c. Trend analysis statistics
d. Work performance information
a. They are in the forming stage of
Develop Project Team.
b. They are in the smoothing stage of
Develop Project Team.
c. They are in the forcing stage of Develop
Project Team.
d. They are in the norming stage of
Develop Project Team.
a. The primary constraint is quality
because the president wants this to be the
best film ever produced by this company.
She’s given you free rein to use
whatever resources needed to get the job
done.
b. The primary constraint is time because
the president wants the film done
quickly. She told you to get it to air as
soon as possible.
c. Resources are the primary
constraint. Even though the president
has given you
free rein on resource use, you assume
she didn’t mean those actively
assigned to projects.
d. The schedule is the primary constraint.
Even though the president has given
you free rein on resource use, you
assume she didn’t mean those actively
assigned to projects. The photographer
won’t be finished for another three weeks
on his current assignment, so schedule
adjustments will have to be made.
a. Expert judgment, alternatives analysis,
published estimating data, and bottomup
estimating
b. Activity list, expert judgment,
alternatives analysis, project management
software, and bottom-up estimating
 techniques will you employ to c. Activity list, expert judgment,
produce the outputs for this published estimating data, and project
process? management software
d. Expert judgment, alternatives analysis,
published estimating data, project
management software, and bottom-up
estimating
59. An activity has an early start date of a. The activity can be completed in two
the 10th and a late start date of the days if the resources devoted to it are
19th. The doubled.
activity has a duration of four days. b. The early finish date of the activity is
There are no nonworkdays. From the end of the day on the 14th.
the information c. Total float for the activity is nine
given, what can be concluded days.
about the activity? d. The late finish date is the 25th
60. Assume your company is a leader a. Incremental
in the market in production of b. Predictive
cereal products. It c. Iterative
has been in this market for over 50 d. Adaptive
years. You are the project manager
for a new
product that is a derivative from the
company’s core product. As you
determine a life
cycle for this project, you believe
you should follow one that is—
61. You are a project manager for a. You calculated the optimistic,
Picture Shades, Inc. It pessimistic, and most likely duration times
manufactures window shades and
that have replicas of Renaissance- the float times for all activities.
era paintings on the inside for hotel b. You calculated the most likely start date
chains. Picture and most likely finish dates, float time,
Shades is taking its product to the and weighted average estimates.
home market, and you’re managing c. You calculated the activity
the new dependency and the optimistic and
project. It will offer its products at pessimistic
retail stores as well as on its activity duration estimates.
website. You’re d. You calculated the early and late start
developing the project schedule for dates, the early and late finish dates,
this undertaking and have and float times for all activities.
determined the critical
path. Which of the following
statements is true?
62. The Delphi technique is a a. Define the probability of occurrence of
particularly useful method for specific variables
identifying risks to— b. Help take into account the attitude of
 the decision maker toward risk
c. Reduce bias in the analysis and keep
any one person from having undue
influence on the outcome
d. Present a sequence of decision choices
graphically to decision makers
63. You work for a large manufacturing a. The question describes risk tolerance
plant. You are working on a new levels of the stakeholders, which should
project to release be considered as an input to the Risk
an overseas product line. This is Management Planning process.
the company’s first experience in b. This question describes risk triggers
the overseas that are derived using interviewing
market, and it wants to make a big techniques and recorded in the risk
splash with the introduction of this register during the Qualitative Risk
product. The Analysis
stakeholders are a bit nervous process.
about the project and historically c. This question describes the
proceed cautiously interviewing tool and technique used
and take a considerable amount of during the
time to examine information before Risk Identification process.
making a final d. This question describes a risk that
decision. The project entails requires a response strategy from the
producing your product in a positive risk category
concentrated formula and
packaging it in smaller containers
than the U.S. product uses. A new
machine is
needed in order to mix the
ingredients into a concentrated
formula. After speaking
with one of your stakeholders, you
discover this will be the first
machine your
organization has purchased from
your new supplier. Which of the
following
statements is true given the
information in this question?
64. When managing current projects, it a. Checklists for identify risks
is important to use lessons learned b. Secondary risks that occurred
from previous c. Fallback plan
projects to improve the d. WBS dictionary
organization’s project management
process. Therefore, in
project closing procedures, it is
important to review the—
65. You are identifying possible risks to a. Delphi technique
your project concerning the b. Documentation review
development of a c. Probability/impact analysis
nutritional supplement. You want to d. Checklist analysis
reach out to your experts and build
consensus on
the risks that qualitative and
quantitative risk analysis can
address later. Although you
can use various techniques, a key
information gathering technique
that helps to build
consensus is—
66. Which of the following contracts a. T&M
should you use for projects that b. Cost reimbursable
have a degree of c. Lump sum
uncertainty and require a large d. Fixed price
investment early in the project life
cycle?
67. Which logical relationship does the a. Finish-to-start
PDM use most often? b. Start-to-finish
c. Finish-to-finish
d. Start-to-start
68. During the Plan Procurement a. buy
Management phase, the make-or- b. find
____analysis must be c. ignore
completed. This technique prompts d. lease
the project team to determine the
source of their
item.
69. This process can directly influence a. Plan Contracting
the project schedule. b. Human Resource Planning
c. Activity Sequencing
d. Plan Purchases and Acquisitions
70. You have been assigned as the a. Decision making
project manager for a major project b. Negotiating
in your company c. Influencing
where the customer and key d. Facilitation
supplier are located in another
country. You have been
working on your project for six
months. Recently, you traveled to
this country, and at
the conclusion of a critical design
review meeting, which was highly
successful, you
 realized you were successful in
building a high-performing team.
You had your own
team members, who work in a
weak matrix structure, on a
conference call during this
meeting. Although it was difficult to
reach agreement on some key
issues, you
therefore relied on your
interpersonal skills in—
71. Recording and reporting a. Configuration verification and audit
information regarding when b. Project management methodology
appropriate configuration c. A project management information
information should be provided and system (PMIS)
regarding the status of proposed d. Configuration status accounting
and approved
changes effectively is done
through—
72. All of the following are tools and a. Time reporting systems
techniques of the Performance b. Cost reporting systems
Reporting process c. Information presentation tools
except which one? d. Performance measurements
73. You are performing actions such as a. Manage Stakeholders
reporting and comparing actual b. Perform Quality Assurance
project results c. Monitor and Control Project Work
against the project management d. Performance Reporting
plan, analyzing performance data
and determining
whether corrective or preventive
action should be recommended,
documenting all
appropriate product information
throughout the life of the project,
gathering and
recording project information, and
monitoring approved change
requests. Which
process are you performing?
74. Your approved cost baseline has a. Document lessons learned
changed because of a major scope b. Issue a change request
change on your c. Execute the approved scope change
project. Your next step should be d. Estimate the magnitude of the scope
to— change
75. Which process of integrative project a. Monitor and Control Project Work
management documents the b. Develop Project Charter
 actions necessary
to define, prepare, integrate, and
coordinate all subsidiary plans into
a project
management plan?
76. All of the following statements are
true regarding configuration
management except
which one?
77. You expect the types of variances
that have occurred on the project to
date to
continue. If BAC = 800, ETC = 275,
PV = 300, ACC = 200, EV = 250,
and CPIC =
1.25, what is the EAC?
78. Your firm specializes in roller-
coaster construction. It recently
received an RFP to
build the world’s most “death-
defying” roller coaster. You know
that such a roller
coaster has never been built before
and that this would be a high-risk
project. You are
receiving a cost-plus-award-fee
contract, which means—
79. You are leading a research project
that will require between 10 and 20
aerospace
engineers. Some senior-level
aerospace engineers are available.
They are more
productive than junior-level
engineers, who cost less and who
are available as well.
You want to determine the optimal
combination of senior- and junior-
level personnel.
c. Direct and Manage Project Work
d. Develop Project Management Plan
a. Configuration management describes
the physical characteristics of the
product of the project.
b. Change control systems are a subset of
the configuration management
system.
c. Configuration management requires
acceptance decisions for all change
requests to be made through the CCB.
d. Configuration management controls
changes to the product of the project
a. 550
b. 600
c. 640
d. 750
a. Your fee is generally not subject to
appeals
b. If your final cost is greater, you will
share costs with the buyer based on a
prenegotiated cost sharing formula
c. Your fee will be paid for completed work
d. Your fee amount will not change unless
there is a scope change
a. Prepare a control chart
b. Conduct a design of experiments
c. Use the Ishikawa diagram to pinpoint
the problem
d. Analyze the process using a Pareto
diagram
 In this situation, the appropriate
technique to use is to—
80. You are working on a project to
upgrade the existing fiber-optic
cables in your
province. You have determined that
a resource can install 25 meters of
cable per
hour, so the duration required to
install 1,000 meters would be 40
hours. This means
you are using—
81. The undistributed budget is part of
the—
82. Assume you are managing the
development of a construction
project in your city to
replace its five bridges so they are
state of the art and meet updated
safety standards
since they originally were
constructed 20 years ago. The
design work has been
completed, you have awarded
subcontracts, and are set to begin
construction. Today
your legal department told you to
stop work as you had not consulted
them, and there
was a critical standard you
overlooked during the design
process. This example
shows—
83. Which of the following is true?
a. Parametric estimating
b. PERT
c. Productivity efficiency factors
d. Analogous estimating
a. General and administrative accounts
b. Performance measurement baseline
c. Management reserve
d. Level-of-effort cost accounts
a. You need to continually work to engage
stakeholders on your project
b. You should use a RACI chart and have
one of your team members work with
the legal department throughout the
project
c. You should provide the legal
department with a copy of your
stakeholder
management plan and ask for their
representative to sign it and offer any
comments
d. You need to continually identify
project stakeholders
a. Discounted cash flow analysis is the
least precise of the cash flow techniques,
because it does not consider the time
value of money.
b. IRR is the least precise of the cash flow
analysis techniques, because it
assumes reinvestment at the cost of
capital.
c. NPV is the least precise of the cash
flow analysis techniques, because it
assumes reinvestment at the discount
 rate.
d. Payback period is the least precise
of the cash flow analysis techniques,
because it does not consider the time
value of money.
84. Any step recommended to bring a. Preventive action
expected future performance in line b. Defect repair
with the project c. Corrective action
management plan is called— d. Performance evaluation
85. You are the project manager for a. 39 months
Insomniacs International. Since you b. 38 months
don’t sleep c. 41 months
much, you get a lot of project work d. 40 months
done. You’re considering
recommending a project
that costs $575,000; expected
inflows are $25,000 per quarter for
the first two years
and then $75,000 per quarter
thereafter. What is the payback
period?
86. You are a project manager working a. This condition is known as global
in a foreign country. You observe culturalism.
that some of b. This is the result of jet lag and travel
your project team members are fatigue.
having a difficult time adjusting to c. This condition is known as culture
the new culture. shock.
You provided them with training on d. This is the result of working with teams
cultural differences and the of people from two different countries
customs of this
country before arriving, but they still
seem uncomfortable and
disoriented. Which of
the following statements is true?
87. What is one of the most important a. Problem-solving skills
skills a project manager can have? b. Influencing skills
c. Negotiation skills
d. Communication skills
88. You’ve decided to try your hand at a. The storyboard is a deliverable that
project management in the marks the end of the phase. The
entertainment industry. deliverable must be approved before
You’re working on a movie the next phase begins.
production, and the team has just b. The storyboard phase marks the end of
completed the storyboard phase of the Initiating process group, and the
the project. Which of the following next phase of the project should begin.
is true? c. The division of phases and determining
 which processes to use in each phase
is called tailoring.
d. All the phases of this project together
make up a program
89. You are managing a major a. Improvement management plan
international project that involves b. List of quality metrics for the project
multiple performing c. Quality policy
organizations. To establish the d. Configuration management plan
guiding rules for the project
regarding quality, you and
your project team must develop a—
90. Tools and techniques used to a. Variance analysis
perform quality assurance b. Tools from performance reporting
include— c. Tools from control quality and plan
quality management
d. Direct and manage project execution
91. A control chart should always a. Upper and lower warning limits
contain: b. The moving average
c. Upper and lower control limits
d. Upper and lower specification limits
92. Improvement to the processes and a. Project document updates
the product is a goal of project b. Quality management plan updates
quality c. Change requests
management. Assume that after d. Risk register
completing a quality audit, you
have discovered
some gaps/shortcomings in the
way that the project team is
completing one
deliverable. As an output to perform
quality assurance, you would
create which
following item that feeds directly
into the perform integrated change
control
processes?
93. Buyers use a variety of methods to a. Negative
provide incentives to a seller to b. Risk-prone
complete work c. Nominal
early or within certain contractually d. Positive
specified time frames. One such
incentive is the
use of liquidated damages. From
the seller’s perspective, liquidated
damages are
what form of incentive?
94. The buyer has negotiated a cost-
plus-incentive fee contract with the
seller. The
contract has a target cost of
$300,000, a target fee of $40,000,
a share ratio of 80/20,
a maximum fee of $60,000, and a
minimum fee of $10,000. If the
seller has actual
costs of $380,000, how much fee
will the buyer pay?
95. All the following elements are
organizational processasset
updates, resulting from
closing a project or phase
EXCEPT—
96. You are a contractor for a state
agency. Your company recently
completed a water
resource management project for
the state and received payment on
its final invoice
today. A procurement audit has
been conducted. Formal notification
that the contract
has been closed should be
provided to your company by the—
97. Ongoing operations and a project
both have Initiating Processes, but
only a project
has __________.
98. The most common communication
problem that occurs during
negotiation is that—
99. Having worked previously on
projects as a team member, you
are pleased to now be
the project manager to develop a
new process to ensure that
software projects in your
a. $24,000
b. $104,000
c. $56,000
d. $30,000
a. Project files
b. Historical information
c. Final product, service, or result
transition
d. Project or phase closure documents
a. Person responsible for procurement
administration
b. State’s project manager
c. Project control officer
d. Project sponsor or owner
a. Executing Processes
b. Planning Processes
c. Controlling Processes
d. Closing Processes.
a. Each side may misinterpret what the
other side has said
b. Each side may give up on the other
side
c. One side may be too busy thinking
about what to say next to hear what is
being said
d. One side may try to confuse the other
side
a. Moving quickly through the forming and
storming stages
b. Mentoring
c. Coaching
d. Safeguarding information
 IT Department are considered a
success and are not late or over
budget. However,
many of your team members are
new to the organization. As you
work to establish a
high-performing team, you realize
the importance of—
100. Of the following, which one is NOT a. It can take the form of a complex
true concerning a contract? document or a simple purchase order.
b. It includes a specific contract
management plan.
c. It is a mutually binding legal relationship
that obligates the seller to provide
specific products, services, or results and
obligates the buyer to pay the seller.
d. It is a legal relationship subject to
remedy in the courts.
101. For complex procurement items, a. Approved changes
often contract negotiation can be b. Open items list
an independent c. Documented decisions
process. An example of an input if d. Expert judgment
such a process is used is—
102. Your role in the project includes a. Project coordinator
helping to resolve problems; b. Balanced matrix
making c. Project expeditor
recommendations regarding d. Task force
priorities; accelerating activities to
meet the target
schedule; promoting
communications among project
team members; and helping
management monitor the project’s
progress on a regular basis. Most
of the people
working on your project are
scientists or technical experts. You
are working in which
of the following types of
organizational structures?
103. Which of the following best a. Focuses on improving the quality of the
characterizes Six Sigma? people first, then improving the quality
of the process or project
b. Focuses on process improvement
and variation reduction by using a
measurement-based strategy

104. Which of the following should you
NOT use as an input into creating
the WBS
structure?
105. Some of the functions of this
process include describing the
methods for executing
the work of the project to fulfill the
project objectives, documenting
dependencies and
interactions among the processes,
determining the validity of and
maintaining the
performance baselines, and
determining key management
reviews for pending
decisions. Which of the following
does this describe? Choose the
best answer.
106. The purpose of using what-if
analysis in schedule control is to—
107. Activity A has a pessimistic (P)
estimate of 36 days, a most likely
(ML) estimate of 21
days, and an optimistic (O)
estimate of 6 days. What is the
probability that activity A
will be completed in 16 to 26 days?
108. You can use various estimating
approaches to determine activity
durations. When you
have a limited amount of
information available about your
project, especially when in
the early phases, the best
approach to use is—
109. Your project sponsor has requested
a cost estimate for the project. She
c. Stipulates that quality must be
managed in
d. Asserts that quality must be a
continuous way of doing business
a. Requirements documentation
b. Bill of Material (BOM)
c. Project scope statement
d. Organizational process assets
a. The project charter is an input of the
process.
b. The output of the process is the
project scope management plan.
c. This process belongs to the Project
Scope Management Knowledge Area.
d. The project scope management plan
and quality management plan are two
examples of the subsidiary plans
contained in the output of the process
a. Review scenarios to bring the
schedule in line with the plan
b. Document requested changes
c. Update the activity attributes
d. Provide additional details as to when
the schedule baseline should be updated
a. 99.73 percent
b. 55.70 percent
c. 95.46 percent
d. 68.26 percent
a. Reserve analysis
b. Parametric analysis
c. Analogous estimating
d. Bottom-up estimating
a. expert judgment techniques
b. bottom-up estimating techniques
 would like the c. top-down estimating techniques
cost estimate to be as accurate as d. analogous estimating techniq
possible because this might be her
one and only
chance to secure the budget for
this project because of recent cuts
in special projects.
You decide to use
_______________.
110. You are managing a moderately a. Risk quality assessment
risky project. You have done well b. Risk urgency assessment
identifying risks and c. Risk priority assessment
assessing them both on the d. Quantitative risk analysis
probability of the risk event
occurring and on the level of
impact that the risk could have on
your project if it actually occurred.
But to help with a
“next” level of qualitative risk
analysis, you could use a—
111. Two team members on your current a. Accommodating
construction project are engaged in b. Compromising
a major c. Collaborating
argument concerning the selection d. Forcing
of project management software.
They refuse to
listen to each other. The most
appropriate conflict resolution
approach for you to use
in this situation is—
112. One way to evaluate the project a. Determine the percent complete of in-
schedule performance is to— progress schedule activities
b. Determine the total float variance
c. Establish a schedule change control
system
d. Use the project management
information system (PMIS)
113. Your team has identified the risks a. This is a response strategy for either
on the project and determined their positive or negative risks known as
risk score. The passive acceptance.
team is in the midst of determining b. This is a negative response strategy.
what strategies to put in place c. This is a response strategy for either
should the risks positive or negative risk known as
occur. After some discussion, the contingency planning.
team members have determined d. This is a positive response strategy
that the risk of
 losing their network administrator is
a risk they’ll just deal with if and
when it occurs.
Although they think it’s a possibility
and the impact would be significant,
they’ve
decided to simply deal with it after
the fact. Which of the following is
true regarding
this question?
114. You are the project manager for a. PDM or ADM techniques
Design Your Web Site, Inc. Your b. PDM techniques
company is c. ADM techniques
designing the website for a national d. AON techniques
grocery store chain. You have your
activity list in
hand and several alternative time
estimates for each activity and are
ready to diagram
the activity dependencies. You
should use which of the following?
115. You have been hired as a contract a. Hard logic
project manager for Grapevine b. Soft logic
Vineyards. c. Discretionary dependency
Grapevine wants you to design an d. Preferential logic
Internet wine club for its customers.
Customers
must register before being allowed
to order wine over the Internet so
that legal age
can be established. You know that
the module to verify registration
must be written
and tested using data from
Grapevine’s existing database. This
new module cannot
be tested until the data from the
existing system is loaded. This is
an example of
which of the following?
116. All of the following statements a. The activity list is an output of the
describe the activity list except Activity Definition process.
which one? b. The activity list includes all activities
of the project.
c. The activity list includes an identifier
and description of the activity.

117. Which of the following are
constraints that you might find
during the Human Resource
Planning process?
118. Life seems to be going very well for
your close friend, a fellow PMP.
She has taken a
trip to France, bought a new car,
and stocked her wine cellar with a
half dozen
expensive bottles of wine, all within
the last six months. After a few
cocktails one
evening, she tells you her secret.
The vendor she’s working with on
the $4 billion
project she’s managing has given
her all of these items as gifts.
Which of the following
should you do? (Choose the best
answer.)
119. The inputs of the Performance
Reporting process include all of the
following except
for which one?
120. You work as a project manager in
the largest hospital in the region.
Studies have
shown that patients have to wait for
long periods before being treated.
To assist in
identifying the factors contributing
to this problem, you and your team
have decided to
use which of the following
techniques?
121. The nature of project work is such
that it inevitably causes stress.
d. The activity list is an extension of and a
component of the WBS.
a. Organizational structures, collective
bargaining agreements, and economic
conditions
b. Organizational interfaces, collective
bargaining agreements, and economic
conditions
c. Organizational interfaces, technical
interfaces, and interpersonal interfaces
d. Organizational structures, technical
interfaces, and interpersonal interfaces
a. Your friend doesn’t see a problem with
accepting these gifts at all. You know
this is a conflict of interest situation and
should be reported as a PMP Code of
Professional Conduct violation.
b. You’re happy for your friend and say
nothing.
c. You and your friend have a long
conversation about the gifts, and she
decides
to return them (with the exception of
the trip) and not accept any more gifts
in the
future.
d. You tell your friend these gifts probably
aren’t appropriate and leave it at that.
a. Performance measurements
b. Work performance information
c. Performance reviews
d. Forecasted completion
a. Scatter diagrams
b. Control charts
c. Pareto analysis
d. Cause-and-effect diagrams
a. Career development
b. Selection of team members
 Project managers c. Corporate politics
thus need to learn how to cope with d. Role ambiguity
and manage stress and understand
what stress
is and why it is created. Project
managers need to note that it can
be a positive
experience depending on how
people perceive stress and should
work to mentorteam
members accordingly. As you strive
to become more aware of stress,
which one of
the following is NOT considered a
stress-creating factor that is related
to the project
environment?
122. Which of the following statements a. Schedule variances impact scope,
is true regarding schedule which impacts the schedule.
variances? b. Schedule variances sometimes
impact the schedule.
c. Schedule variances never impact the
schedule.
d. Schedule variances always impact the
schedule
123. Your project management office a. Indirect
implemented a project b. Informal
management methodology c. Internally initiated
that emphasizes the importance of d. Legally mandated
integrated change control. It states
that change
requests can occur in all the
following forms EXCEPT—
124. A supporting input for controlling a. Project schedule
stakeholder engagement is— b. Historical information
c. Number of defects
d. Budget
125. Your project manager has a. Costs that have been authorized and
requested that you provide him with incurred
a forecast of project b. Cost estimates from similar projects
costs for the next 12 months. He c. Project schedule
needs this information to determine d. WBS
if the budget
should be increased or decreased
on this major construction project.
In addition to the
 usual information sources, which of
the following should you also
consider?
126. You are working on a project that
will upgrade the phone system in
your customer
service center. You have used
bottom-up estimating techniques to
assign costs to the
project activities and have
determined the cost baseline.
Which of the following
statements is true?
127. You are trying to determine
whether or not to conduct 100%
final system tests of 500
ground-based radar units at the
factory. The historical radar field
failure rate is 4%; the
cost to test each unit in the factory
is $10,000; the cost to reassemble
each passed
unit after the factory test is $2,000;
the cost to repair and reassemble
each failed unit
after factory test is $23,000; and
the cost to repair and reinstall each
failed unit in the
field is $350,000. Using decision
tree analysis, what is the expected
value if you
decide to conduct these tests?
128. You are using earned value
progress reporting for your current
project in an effort to
a. You have completed the Cost
Estimating process and established a
project
baseline to measure future project
performance against.
b. You have completed the Cost
Budgeting process, and the cost
baseline will be
used to measure future project
performance.
c. You have completed the Cost
Budgeting process and now need to
complete
the Schedule Development process to
establish a project baseline to measure
future project performance against.
d. You have completed the Cost
Estimating process and now need to
complete
the Cost Budgeting process to determine
the project’s baseline
a. $6.42 million
b. $7 million
c. $5.5 million
d. $5.96 million
a. 1.25; actual costs have exceeded
planned costs
b. 0.80; actual costs are less than planned
 teach your software developers the
benefits of earned value. You plan
to display
project results on the cafeteria
bulletin board so that the team
knows how the project
is progressing: PV = $2,200; EV =
$2,000; AC = $2,500; BAC =
$10,000. What is the
CPI for this project, and what does
it tell us about cost performance
thus far?
129. By reviewing cumulative cost
curves, the project manager can
monitor—
130. Mathematical models using linear,
dynamic, integer, or algorithm
models are
considered
131. When a project is being performed
under contract, the SOW is
provided by which of
the following?
132. Which of the following is true
regarding IRR?
133. You are managing a complex
project for a new method of heating
and air conditioning
in vehicles. You will use both solar
and wind technologies in this
project to reduce
energy costs. Therefore, you must
ensure that the work of your project
will result in
delivering the project’s specified
scope, which means that you
should measure
completion of the product scope
against the—
costs
c. 0.80; actual costs have exceeded
planned costs
d. 0.20; actual costs are exactly as
planned
a. PV
b. EV
c. CVs
d. CPI
a. A form of historical information
b. Project selection criteria
c. A form of expert judgment
d. Project selection methods
a. The project manager
b. The contractor
c. The buyer
d. The project sponsor
a. IRR assumes reinvestment at the cost
of capital.
b. IRR is the discount rate when NPV is
equal to zero.
c. IRR is a constrained optimization
method.
d. IRR is the discount rate when NPV is
greater than zero.
a. Product requirements
b. Requirements management plan
c. Scope management plan
d. Project management plan
134. The Project Integration
Management Knowledge Area
consists of some of the
following processes. Which of
these belong to Project Integration
Management?
135. Fill in the blank:
_______________means
developing in steps and continuing
by
increments.
136. As a PMP, one of your
responsibilities is to ensure integrity
on the project. When your
personal interests are put above
the interests of the project or when
you use your
influence to cause others to make
decisions in your favor without
regard for the
project outcome, this is considered
which of the following?
137. Your company has temporarily
assigned you to serve as a project
manager at a
company location outside your
home country. While meeting with a
vendor your first
day on the job, you are presented
with a gift. The corporate policy at
the headquarters
in your home country prohibits
employees from accepting these
types of gifts.
However, as you are new to this
location, you believe- but are not
sure-that the local
policy, as well as local custom may
differ. How should you respond?
138. Quality is very important to your
company. Each project has a
a. Preliminary Scope Statement, Scope
Planning, and Close Project
b. Scope Definition, Close Project, and
Integrated Change Control
c. Develop Project Management Plan,
Direct and Manage Project Execution,
and
Integrated Change Control
d. Preliminary Scope Statement, Direct
and Manage Project Execution, and
Manage Stakeholders
a. Progressive elaboration
b. Waterfall development
c. Progressive management
d. Iterative elaboration
a. Culturally unacceptable
b. Using professional knowledge
inappropriately
c. Personal conflict issue
d. Conflict of interest
a. Accept the gift this time, but ask your
manager about the local policy
afterwards.
b. Provide a gift of similar value to the
vendor at your next meeting.
c. Respectfully tell the vendor you are
not sure of corporate policy, and will
need
to ask your management before you
can accept gifts of any sizes
d. Accept the gift but do not tell anyone.
a. Use inspection to keep errors out of the
process
 quality statement that is
consistent with the organization’s
vision and mission. Both internal
and external
quality assurance are provided on
all projects to—
139. Quality function deployment is one
approach for collecting
requirements. Assume that
you have studied the work of
numerous quality experts, such as
Deming, Juran, and
Crosby, and your organization has
a policy that states the importance
of quality as the
key constraint of all project
constraints. You and your team
have decided to use
quality function deployment on your
new project to manufacture
turbines that use
alternative fuels. The first step you
should use is to—
140. Your quality assurance department
recently performed a quality audit
of your project
and identified a number of findings
and recommendations. One
recommendation
seems critical and should be
implemented because it affects
successful delivery of
the product to your customer. Your
next step should be to—
141. Which of the following statements
is true regarding Close Project?
142. You are a project manager for
Dakota Software Consulting
b. Ensure confidence that the project
will satisfy relevant quality standards
c. Monitor specific project results to note
whether they comply with relevant
quality standards
d. Identify ways to eliminate causes of
unsatisfactory results
a. Determine the voice of the customer
b. Address the functional requirements
and how best to meet them
c. Hold a focus group of prequalified
stakeholders
d. Build the house of quality
a. Call a meeting of your project team to
see who is responsible for the problem
b. Issue a change request to implement
the needed corrective action
c. Reassign the team member who had
responsibility for oversight of the problem
d. Perform product rework immediately
a. Close Project occurs at the end of the
project only.
b. Close Project is performed after
Contract Closure.
c. Close Project occurs at the end of the
project phase only.
d. Close Project occurs at the end of a
project phase and at the end of the
project.
a. Quality Assurance
b. Scope Verification
 Services. You’re working c. Close Project
with a major retailer that offers its d. Quality Control
products through mail-order
catalogs. It is interested
in knowing customer
characteristics, the amounts of first-
time orders, and similar
information. The stakeholders have
accepted the project scope. Work
has begun on
the project, and you’re confirming
some of the initial work results with
the
stakeholders. You’ve asked for
acceptance of the work results.
Which process are
you in?
143. You are the project manager for a a. Sampling
construction company that is b. Defect repair review
building a new city c. Inspection
and county office building in your d. Quality audit
city. You recently looked over the
construction site to
determine whether the work to date
was conforming to the
requirements and quality
standards. Which tool and
technique of the Perform Quality
Control process are you
using?
144. The primary function of the Closing a. Perform post-implementation audits to
processes is to perform which of document project successes and
the following? failures.
b. Perform audits to verify the project
results against the project requirements.
c. Formalize project completion and
disseminate this information to project
participants.
d. Formalize lessons learned and
distribute this information to project
participants.
145. You are a project manager working a. Initiating
on gathering requirements and b. Monitoring and Controlling
establishing c. Planning
estimates for the project. Which d. Executing
process group are you in?
146. The major difference between the
project coordinator and project
expeditor forms of
organization is that—
147. One of the reasons why it is
challenging to work on a virtual
team is that e-mail is the
primary form of communications.
However, words alone typically
comprise what
percent of the total impact of any
message?
148. You are in the early stages of a
project to manufacture disposable
medical devices.
You need a number of engineers
including ones with specialties in
mechanical,
environmental, and systems
engineering. In the early stages of
this project, your
resource pool includes a large
number of both junior and senior
engineers in the
various specialty areas. However,
as the project progresses—
149. To assist your software
development team in collecting
requirements from potential
users and to ensure that agreement
about the stakeholders’ needs
exists early in the
project, you decide to use a group
creativity technique. Numerous
techniques are
available, but you and your team
choose a voting process to rank the
most useful
a. The project coordinator cannot
personally make or enforce decisions
b. Strong commitment to the project
usually does not exist in the project
expeditor
form of organization
c. The project coordinator reports to a
higher-level manager in the
organization
d. The project expeditor acts only as an
intermediary between management and
the project team
a. 55 percent
b. 38 percent
c. 15 percent
d. Seven percent
a. You will only need junior level
engineers as the senior level people can
be
used early in the project to mentor and
train them
b. Fewer systems engineers will be
needed
c. To complete the project on time, you
will continue to require access to a large
number of engineers in their specialty
areas
d. The resource pool can be limited to
those people who are knowledgeable
about the project
a. Affinity diagram
b. Delphi technique
c. Brainstorming
d. Nominal group technique
 ideas for further prioritization. This
approach is known as—
150. You are a project manager for an
international marketing firm. You
are ready to assign
resources to your new project using
a work authorization system. Which
of the
following statements is not true?
151. Which tool or technique is NOT
used for schedule control?
152. Your approved project schedule
was based on resource leveling
because of a scarcity
of resources. Management has
now mandated that the project be
completed as soon
as possible. Which of the following
methods will you use to recalculate
the schedule?
153. You are establishing a PMO that
will have a project management
information system
that will be an online repository of
all program data. You will collect
descriptions of all
work components for each project
under the PMO’s jurisdiction. This
information will
form an integral part of the—
154. The Create WBS process identifies
the deliverables at the __________
level in the
Work Breakdown Structure (WBS).
155. What is the float for Activity G?
a. Work authorization systems are
written procedures defined by the
organization.
b. Work authorization systems are used
throughout the Execution processes and
are a tool and technique of the Direct and
Manage Project Execution process.
c. Work authorization systems are used
throughout the project Execution
processes.
d. Work authorization systems clarify and
initiate the work for each work package.
a. Leads and lags
b. Performance reviews
c. Project management software
d. Work performance information
a. Critical chain scheduling
b. Resource reallocation
c. Resource manipulation
d. Reverse resource allocation
a. Earned value management reports
b. Chart of accounts
c. WBS dictionary
d. WBS structure template
a. Lowest
b. Tenth
c. Any
d. Highest
a. 0
b. –2
c. 1
d. 4
156. The technique most commonly
used by project management
software packages to
construct a project schedule
network diagram is:
157. You are a project manager for
Move It Now trucking company.
Your company
specializes in moving household
goods across the city or across the
country. Your
project involves upgrading the
nationwide computer network for
the company. Your
lead engineer has given you the
following estimates for a critical
path activity: 60 days
most likely, 72 days pessimistic, 48
days optimistic. What is the
weighted average or
expected value?
158. Which of the following processes
assesses the likelihood of risk
occurrences and their
consequences using a numerical
rating?
159. All of the following statements are
true regarding risks except for
which one? Choose
the least correct answer.
160. The process of assessing the
probability and consequences of
identified risks to the
project objectives, assigning a risk
a. Activity-In-Node (AIN)
b. Node-On-Activity (NOA)
c. Activity-On-Node (AON)
d. Finish-to-Start (FS)
a. 54
b. 30
c. 66
d. 60
a. Qualitative Risk Analysis
b. Quantitative Risk Analysis
c. Risk Identification
d. Risk Response Planning
a. Risks might be opportunities to the
objectives of the project.
b. Risks are certain events that may be
threats or opportunities to the
objectives
of the project.
c. Risks have causes and consequences.
d. Risks might be threats to the objectives
of the project.
a. Quantitative Risk Analysis
b. Risk Identification
c. Qualitative Risk Analysis
d. Risk Management Planning
 score to each risk, and creating a
list of prioritized
risks describes which of the
following processes?
161. Which of the following is NOT an
objective of a risk audit?
162. All of the following statements are
true regarding the ADM method
except which one?
163. You are the project manager for
Changing Tides video games. You
have produced a
project schedule network diagram
and have updated the activity list.
Which process
have you just finished?
164. This process uses tools like
decomposition and rolling-wave
planning to produce the
activity list and other outputs.
Because of the purpose of this
process, which of the
following is considered its primary
input?
165. A RACI chart is an example of a
_________________.
166. Managing five contractors on your
project for a new stadium in your
City that can be
a. Confirming that the project is well
managed and that the risks are being
controlled
b. Confirming that risk management has
been practiced throughout the project life
cycle
c. Ensuring that each risk identified
and deemed critical has a computed
expected value
d. Evaluating the effectiveness of risk
responses in dealing with identified risks
a. The ADA method is rarely used today.
b. The ADM method uses one time
estimate to determine durations.
c. The ADM method is a tool and
technique of Activity Sequencing.
d. The ADA method is also called AOA.
a. The Activity Definition process, which
identifies all the activity attributes
b. The Activity Sequencing process,
which identifies all the activity
dependencies
c. The Activity Sequencing process, which
identifies all the specific activities of
the project
d. The Activity Definition process, which
diagrams project network time estimates
a. PMIS (as part of enterprise
environmental factors)
b. WBS
c. Constraints and assumptions
d. Project management plan
a. Flowchart
b. Responsibility assignment matrix
c. Hierarchical-type organization chart
d. Network
a. Using it for lessons learned
documentation
b. Using it as a baseline for improvements
 used for baseball and for football
and can be easily converted for
either sport is a
challenge along with managing
your 15 person project team. You
decided to conduct
an audit of one of your contractors
and are—
167. The issue log is useful in control
communications because it—
168. You are a project manager for a
telecommunications firm. You’re
working on a project
that entails upgrading technical
hardware and equipment. The
estimated cost of the
hardware and equipment is
$1,725,000. You are reviewing
products from three
different vendors. One of the
vendors invites you to lunch. What
is the most
appropriate response?
169. You are a project manager for a
software manufacturing firm. The
project you’ve just
finished created a new software
product that is expected to become
a number-one
seller. All prerelease of software is
handled through the marketing
department. A
friend of yours is a certified
software instructor. They have
asked you for a copy of the
software prior to the beta release
to the other contracts under way
c. Accompanying it with a project quality
audit
d. Verifying compliance in the seller’s
work processes
a. Organizes and summarizes information
gathered
b. Includes the project’s risk register
c. Provides what has happened and is
a platform for subsequent
communications
d. Serves as an information management
system for communications
management
a. Thank them, and decline. You know
this could be considered personal
gain,
which could call your integrity into
question.
b. Thank them, and accept. You don’t
believe there is a conflict of interest or a
personal integrity issue.
c. Thank them, but let them know this
could be a conflict of interest since you
haven’t made a decision about which
vendor you’re going to choose.
d. Thank them, and decline. You believe
this could be a conflict of interest on the
part of the vendor, and you don’t want to
encourage that behavior.
a. Decline the request because the
software is the intellectual property of the
company.
b. Decline the request since you stand to
gain from this transaction by receiving
free training.
c. Ask them to sign a nondisclosure
agreement before releasing a copy of
the
software.
d. Since your friend is certified to teach
your company’s brand of software,
provide them with a copy of the software.
 so they can get familiar with it.
What is the most
appropriate response?
170. You are a consulting project
manager and have been contracted
by an investment
bank to run a large information
technology project that is expected
to last 15 months.
During the Direct and Manage
Project Work process, you discover
that several
regulatory requirements have not
been addressed in the project
management plan.
Failure to meet these requirements
could result in legal action against
the company.
However, implementing the
technology to comply with these
regulations exceeds the
budget and scope of the project,
and could result in the cancellation
of the project.
What should you do?
171. Which of the following is a tool or
technique used in the Monitor and
Control Project
Work process?
172. This measurement is the value of
the work that has been completed
to date compared to the budget.
173. On your project you want to avoid
bureaucracy, so you adopt an
informal approach to
change control. The main problem
with this approach is—
174. Assume that on your project, you
are using earned value
management. Your project is
a. This is a classical example of scope
creep and such requirements must be
ignored.
b. Request additional funds to implement
these requirements.
c. Submit a change request to
incorporate the missed requirements
to the
project's scope.
d. Do not do anything as these
requirements are not a part of the scope
baseline.
a. Rejected change requests
b. Earned value technique
c. Change control tools
d. Expert judgment
a. EAC
b. EV
c. AC
d. PV
a. There are misunderstandings
regarding what was agreed upon by
stakeholders
b. There is no “paper trail” of change
activity
c. There is a lack of sound cost estimating
to assess the change’s impact
d. Regular disagreements between the
project manager and the functional
manager will occur
a. Apportioned effort
b. 0/100 rule
 one that has extremely long work
packages. Therefore, the method
you should use to
calculate EV is—
175. Which of the following is a tool for
analyzing a design, determining its
functions, and
assessing how to provide those
functions’ cost effectively?
176. Your project sponsor has asked
you, “What do we now expect the
total job to cost?”
Given that you are using earned
value, you should calculate the—
177. Consider the data in the table
below. Assume that your project
consists only of these
three activities. Your estimate at
completion is $4,400.00. This
means you are calculating your
EAC by using which of the following
formulas?
178. You completed your stakeholder
analysis. How do you want to
manage those
stakeholders that have a high
interest in your project and high
power over decisions
affecting your project?
179. The project scope statement
addresses and documents all the
following items
EXCEPT—
180. Validate scope works hand-in-hand
with control quality and generally
follows control
quality. A tool and technique used
in validate scope that is not used in
c. Milestone method
d. Equivalent effort
a. Value engineering
b. Configuration management
c. Value analysis
d. Pareto diagram
a. Budget at completion
b. To-complete performance index
c. Estimate to complete
d. Estimate at completion
a. [Actual to date] + [all remaining work
to be done at the planned cost
including
remaining work in progress]
b. EAC
c. EAC
d. % complete × BAC
e. AC/EV × [work completed and in
progress] + [actual (or revised) cost of
work packages that have not started]
f. EAC
g. AC/EV × BAC
h. EAC
a. Monitor them occasionally
b. Keep them informed
c. Manage them closely
d. Keep them satisfied
a. Project exclusions
b. The relationship between the
deliverables and the business need
c. Project management methodology
(PMM)
d. Product scope description
a. Statistical sampling
b. Variance analysis
c. Inspection
d. Group decision-making techniques
 control quality
is—
181. Assume you are managing an a. Establishing the project culture during
international project. Your team is the initiating stage of the project
located in Atlanta, b. Identifying basic cultural characteristics
Georgia, US; Berlin, Germany; and and selecting one to follow
Melbourne, Australia. You and your c. Determine who decides the project is
sponsor are a success
located in Paris, France, and your d. Aligning the personal inputs of different
customer is located in Athens, project participants with a vision
Greece. focused on success
Recognizing the different locations
of the stakeholders in your project
in its initial
stages, a best practice to follow in
terms of working toward project
success is to—
182. You have been assigned to a a. Weak matrix organization
project that will allow job seekers to b. Functional organization
fill out applications c. Projectized organization
and submit them via the company d. Balanced matrix organization
website. You report to the VP of
human resources.
You are also responsible for
screening applications for the
information technology
division and setting up interviews.
The project coordinator has asked
for the latest
version of your changes to the
online application page for his
review. Which
organizational structure do you
work in?
183. A project is considered successful a. the product of the project is turned over
when to the operations area to handle the
ongoing aspects of the project
b. the project sponsor announces the
completion of the project
c. the product of the project has been
manufactured
d. the project meets or exceeds the
expectations of the stakeholders
184. Which organization has set the de a. PMA
facto standards for project b. PMI
 management c. PMO
techniques? d. PMBOK
185. The quality function deployment a. Support production planning and the
process is used to— just-in-time approach
b. Help products to succeed in the
marketplace
c. Provide better product definition and
product development
d. Improve the functional characteristics of
a product
186. In quality management, the practice a. An adjustment made that is based on
“rework” is— quality control measurements
b. Not a concern if errors are detected
early
c. Acceptable under certain circumstances
d. Action taken to bring a defective or
nonconforming component into
compliance
187. Deming’s Fourteen Points provide a. The project manager
a way for an organization to create b. Top management
and sustain a c. Employees participating in quality
culture of continuous improvement. circles
As such it should be directed by— d. Stakeholders
188. Your management has prescribed a. Quality control process
that a quality audit be conducted at b. Quality assurance process
the end of c. Process adjustment program
every phase in a project. This audit d. Quality improvement program
is part of the organization’s—
189. The method of calculating the EAC a. Current variances are viewed as
by assuming the ETC work will be typical of future variances
performed at b. Current variances are viewed as
the same cumulative CPI incurred atypical ones
by the project to date is used most c. Original estimating assumptions are
often when— considered to be fundamentally flawed
d. Original estimating assumptions are no
longer reliable because conditions
have changed
190. You are using earned value a. +$200; the project is ahead of schedule
progress reporting for your current b. –$200; the project is behind
project in an effort to schedule
teach your software developers the c. –$300; the project is ahead of schedule
benefits of earned value. You plan d. +$8,000; the project is on schedule
to display
project results on the cafeteria
bulletin board so that the team
knows how the project
 is progressing: PV = $2,200; EV =
$2,000; AC = $2,500; BAC =
$10,000. According to
earned value analysis, the SV and
status of the project described
above is—
191. As you prepare to close your a. Expert judgment
project, which of the following is an b. Change requests
input to the close c. Work performance information
project or phase process? d. Accepted deliverables
192. You are working on a project that a. Performance measurement
was proceeding well until a baselines might be affected by scope
manufacturing glitch changes.
occurred that requires corrective b. Project scope changes do not require
action. It turns out the glitch was an CCB approval.
unintentional c. Project scope change uses inspection
enhancement to the product, and to determine whether change has
the marketing people are absolutely occurred.
crazy about its d. Project scope change uses
potential. The corrective action is workarounds to correct unexpected
canceled, and you continue to problems with
produce the product scope change.
with the newly discovered
enhancement. As the project
manager, you know that a
change has occurred to the project
scope. Which of the following
statements is true?
193. You have been assigned to a a. Functional organization
project in which the objectives are b. Projectized organization
to expand three miles c. Weak matrix organization
of the north-to-south highway d. Balanced matrix organization
through your city by two lanes in
each direction. You are
in charge of the demolition phase of
this project, and you report to the
project
manager in charge of this project.
You have been hired on contract
and will be
released at the completion of the
demolition phase. What type of
organizational
structure does this represent?
194. You are leading a team to a. Motivate project managers to work
recommend an equitable reward toward common objectives and goals as
 and recognition system for defined by the company
project managers. Before finalizing b. Make the link between project
the plan, you want to ensure that performance and reward clear, explicit,
executivesunderstand the basic and
objective of reward systems. This achievable
objective is to— c. Attract people to join the organization’s
project management career path
d. Be comparable with the award system
established for functional managers to
indicate parity and to show the importance
of project management to the company
195. Working on your project a. Corrective action
management training curricula b. Improving your own competency as a
project, you decided it would project manager
be beneficial to you to become an c. Preventive action
active member of the Project d. A requirement for you to immediately
Management Institute update your project management plan
as part of the objectives of your
project is to ensure it is aligned with
PMI®’s best
practices. To complement PMI®’s
Work Breakdown Structure Practice
Standard, you
learned PMI® was requesting
volunteers to participate in
development of a similar
standard on the Scope Statement.
You volunteered, and now the
Standard is issued.
This is an example of:
196. Linda has been assigned to a. Plan Stakeholder Management
establish a PMO in her b. Identify Stakeholders
organization. Linda believes that c. Control Stakeholder Engagement
this project cannot be successful d. Manage Stakeholder Engagement
unless all of the key project
stakeholders support the
project. She also believes that she
needs to pay special attention on
stakeholder
management to ensure success of
this project. As the first step, she
needs to develop
her stakeholder register. Which of
the following processes must be
started by Linda to
 produce the project stakeholder
register?
197. During your project meeting, a a. Forcing
problem was discussed, and a b. Confrontation
resolution to the c. Storming
problem was reached. During the d. Smoothing
meeting, the participants started
wondering why
they thought the problem was such
a big issue. Sometime after the
meeting, you
received an email from one of the
meeting participants saying they’ve
changed their
mind about the solution reached in
the meeting and need to resurface
the problem.
The solution reached during the
initial project meeting is a result of
which of the
following conflict resolution
techniques?
198. Assume that the project cost a. Use the results of previous projects to
estimates have been prepared for predict total costs
each activity and the b. Set your cost performance baseline
basis of these estimates has been c. Aggregate these estimates by work
determined. Now, as the project packages
manager for your d. Aggregate these estimates by control
nutrition awareness program in accounts to facilitate the use of earned
your hospital, you are preparing value management
your budget.
Because you have estimates for
more than 1,200 separate activities,
you have
decided to first—
199. Hierarchical-type charts are a tool a. RACI
and technique for use in human b. OBS
resource planning. c. RAM
Which one of the following is d. RBS
helpful in tracking project costs and
can be aligned with
the organization’s accounting
system?
200. You are a project manager for a. The project management plan’s
Giraffe Enterprises. You’ve recently process for verification and acceptance of
taken over for a the
 project manager who lied about his
PMI certification and was
subsequently fired.
Unfortunately, he did a poor job of
scope definition. Which of the
following could
happen if you don’t correct this?
201. A number of items may be part of
the schedule data for the project.
The amount of
additional detail will vary, but the
data should include all the following
items EXCEPT
202. Unlike bar charts, milestone charts
show—
203. You are managing a project to
redesign a retail store layout to
improve customer
throughput and efficiency. Much
project work must be done on site
and will require the
active participation of store
employees who are lifelong
members of a powerful union
with a reputation for labor unrest.
One important component of your
schedule must be
—
204. Obtaining formal project plan
approval and sign-off is important
for all of the following
reasons except which one?
deliverables needs to be updated as a
result of the poor scope definition.
b. The project costs could increase, there
might be rework, and schedule delays
might result.
c. The stakeholders will require overtime
from the project team to keep the project
on schedule.
d. The poor scope definition will
adversely affect the creation of the
work
breakdown structure, and costs will
increase.
a. Activity attributes
b. Resource breakdown structure
c. Identified assumptions
d. Schedule activities
a. Expected durations of the critical path
b. Activity start and end dates of critical
tasks
c. Dependencies between complementary
projects
d. Scheduled start or completion of
major deliverables and key external
interfaces
a. A resource calendar
b. Buffers and reserves
c. A resource capabilities matrix
d. A resource histogram
a. Stakeholders are able to recommend a
project Planning methodology to follow
throughout the remaining process groups.
b. Stakeholders are aware of the
project details, which makes them
more likely to

205. You are the project manager for a
custom home-building construction
company. You
are working on the model home
project for the upcoming Show
Homes Tour. The
model home includes Internet
connections in every room and
talking appliances. You
are working on the cost budget for
this project. All of the following
statements are true
except which one?
206. You are the project manager for the
construction of an incinerator to
burn refuse.
Local residents and environmental
groups are opposed to this project.
Management
agrees to move this project to a
different location. This is an
example of which one of
the following risk responses?
207. Working on your project to design
and construct five new bridges for
your City, you
are striving to actively manage the
stakeholders on your project,
especially those who
will be inconvenienced by the
project and have indicated they do
not support it. You
decided to review your
communications management plan
as it—
208. You are managing the construction
of a highly sophisticated data
center in Port
Moresby, Papua, New Guinea.
Although this location offers
participate in future project decisions.
c. Stakeholders will be more likely to
cooperate.
d. Stakeholders are aware of the specific
details regarding project schedules,
budgets, and risks
a. The cost baseline is the expected cost
for the project.
b. This process assigns cost estimates to
project activities, including risks and
contingency plans.
c. The cost baseline will be used to
measure variances and future project
performance.
d. This process assigns cost estimates for
expected future period operating costs.
a. Mitigation
b. Active acceptance
c. Avoidance
d. Passive acceptance
a. Sets forth an escalation process
b. Provides guidance as to how to best
involve stakeholdersin the project
c. Contains issue management
procedures
d. Describes the project’s life cycle and
the processes to be used in each phase
a. Deflection
b. Passive avoidance
c. Active acceptance
d. Mitigation
 significant economic
advantages, the threat of typhoons
has caused you to create a backup
plan to
operate in Manila in case the center
is flooded. This plan is an example
of what type
of risk response?
209. Which of the following is a a. Risk Breakdown Structure
hierarchical representation of b. Risk Register
project risks? c. Risk categories
d. Risk Mitigation
210. You are working on a project that a. PDM
requires resources with expertise in b. Network template
the areas of c. ADM
hospitality management and d. AON
entertainment. You are preparing
your project schedule
network diagram and know that you
will use only finish-to-start
dependencies. Which
of the following diagramming
methods does this describe?
211. You are the project manager for an a. Cost plus incentive
outdoor concert event scheduled b. Cost plus fixed fee
for one year c. Fixed price
from today. You’re working on the d. Fixed price plus incentive
procurement plan for the computer
software
program that will control the lighting
and screen projections during the
concert. You’ve
decided to contract with a
professional services company that
specializes in writing
custom software programs. You
want to minimize the risk to the
organization, so you’ll
opt for which contract type?
212. Increased attention to return on a. Future value of money invested today
investment (ROI) now requires you b. Point in time where costs exceed profit
to complete a c. Amount of time before net cash flow
financial analysis of the payback becomes positive
period on your project. Such an d. Ratio of discounted revenues over
analysis identifies discounted costs
the—
213. All of the following statements are
true regarding the Human
Resource Planning
process except for which one?
214. The project manager has the
greatest influence over quality
during which process?
215. You are a contract project manager a. Refuse to comply with the request,
working with the State of Bliss.
Your latest project
involves rewriting the Department
of Revenue’s income tax system.
One of the key
stakeholders is a huge movie buff,
and she has the power to promote
you into a better
position at the conclusion of this
project. She has discovered that
one of her favorite
superstars lives in the State of Bliss interest
and therefore must file income tax
returns in that
state. She asks you to look up the
account of this movie star. What is
the most
appropriate response?
216. As a PMP, you are required to
comply with the PMP Code of
Professional Conduct.
Part of your responsibility concerns new technology
applying professional knowledge.
All of the
following are part of applying
professional knowledge except for
which one?
a. One of the Human Resource
Planning outputs includes project
organization
charts that show the project’s
reporting relationships.
b. The staffing management plan created
in this process describes how and
when resources will be acquired and
released.
c. A RAM (or RACI chart) is an output of
this process that allows you to see all
the people assigned to an activity.
d. Human Resource Planning involves
determining roles and responsibilities
a. Quality Planning
b. Quality Control
c. Quality Assurance
d. Quality Change Control
citing conflict of interest and violation
of
confidential company data.
b. You believe that tax records are public
information, so you comply with the
request.
c. Report her to the management team.
d. Look up the information she has
requested. Since the data is considered
part
of the project, there is no conflict of
a. Developing relationships based on
mutual respect
b. Keeping up with industry trends and
c. Staying abreast of project
management practices
d. Honestly reporting your project
management experience
217. All of the following are examples of good control procurement skills that
project managers need to exercise EXCEPT—
Select one:
a. Approving invoices as the work is completed
b. Supervising the work to be done under the terms of the contract
c. Developing contract clauses
d. Preparing and processing change requests
218. You know that PV = 470, AC = 430, EV = 480, EAC = 500, and BAC =
525. What is VAC?
Select one:
a. 70
b. 30
c. 25
d. 20
219. You are a contract project manager for a wholesale flower distribution
company. Your project is to develop a website for the company that allows
retailers to place their flower orders online. You will also provide a separate link
for individual purchases that are ordered, packaged, and mailed to the consumer
directly from the grower’s site. This project involves coordinating the parent
company, growers, and distributors. You are preparing a performance review and
have the following measurements at hand:
PV = 300, AC = 200, and EV = 250. What do you know about this project?
Select one:
a. You do not have enough information to calculate CPI.
b. The EAC is a positive number, which means the project will finish under
budget.
c. The CV is a negative number in this case, which means you’ve spent less than
you planned to spend as of the measurement date.
d. The CV is a positive number in this case, which means you’re under budget as
of the measurement date.
220. Rather than use a WBS, your team developed a bill of materials to define
the project’s work components. A customer review of this document uncovered
that a scope change was needed, because a deliverable had not been defined,
and a change request was written subsequently. This is an example of a change
request that was the result of—
Select one:
a. An external event
b. A value-adding change
c. An error or omission in defining the scope of the project
d. An error or omission in defining the scope of the product
221. All of the following are activities of the configuration management system
except for which one?
Select one:
a. Verification and auditing
b. Identification
c. Status accounting
d. Variance analysis
222. A watch list of low priority risks is documented in the—
Select one:
a. Risk register
b. Fallback plans
c. Risk response plan
d. Work performance information
223. There are three uses and types of Pareto analysis. If you wish to provide a
measure of significance to factors that at first may not appear to be significant at
all, you should use a—
Select one:
a. Basic Pareto analysis
b. Comparative Pareto analysis
c. Trend Pareto analysis
d. Weighted Pareto analysis
224. Performance review meetings are held to assess schedule activity and
work packages over-running or under-running the budget and to determine any
estimated funds needed to complete work in progress. Typically, if EV is being
used, all but which of the following information is determined?
Select one:
a. Earned value performance
b. Time reporting systems
c. Variance analysis
d. Trend analysis
225. The project scope statement is important in scope control because it—
Select one:
a. Is a critical component of the scope baseline
b. Provides information on project performance
c. Is expected to change throughout the project
d. Alerts the project team to issues that may cause problems in the future
226. You are responsible for a project in your organization that has multiple
internal customers. Because many people in your organization are interested in
this project, you decide to prepare a stakeholder management strategy. Before
preparing this strategy, you should—
Select one:
a. Prioritize each stakeholder’s level of interest and influence
 b. Determine a production schedule to show when each stakeholder needs each
type of information produced
c. Determine the potential impact that each stakeholder may generate
d. Conduct a stakeholder analysis to assess information needs
The correct answer is: Conduct a stakeholder analysis to assess information
needs
227. An example of an organizational process asset that could affect how
project scope is to be managed is—
Select one:
a. Personnel administration
b. Historical information
c. Organizational culture
d. Marketplace conditions
The correct answer is: Historical information
228. Validate scope—
Select one:
a. Documents the characteristics of the product or service that the project was
undertaken to create
b. Improves cost and schedule accuracy, particularly on projects using innovative
techniques or technology
c. Differs from perform quality control in that validate scope is concerned with the
acceptance—not the correctness—of the work results
d. Is the last activity performed on a project before handoff to the customer
The correct answer is: Differs from perform quality control in that validate scope
is concerned with the acceptance—not the correctness—of the work results
229. A contract typically is used when a project is being performed for an
external customer. An agreement is used as an input to—
Select one:
a. Develop project charter
b. Plan procurement management
c. Conduct procurements
d. Develop project team
The correct answer is: Develop project charter
230. All projects involve some extent of change, because they involve work that
is unique in some fashion. Therefore, it is important that a project management
plan includes a —
Select one:
a. Description of the change request process
b. Configuration management plan
c. Methodology for preventive action to avoid the need for excessive changes
d. A work authorization system
The correct answer is: Configuration management plan
231. You are the project manager for a large construction project. The project
objective is to construct a set of outbuildings to house the Olympic support team
that will be arriving in your city 18 months from the project start date. Resources
are not readily available because they are currently assigned to other projects.
Jack, an expert crane operator, is needed for this project two months from today.
Which of the following skills will you use to get Jack assigned to your project?
Select one:
a. Negotiation and influencing skills
b. Communication and organizational skills
c. Problem-solving skills
d. Communication skills
The correct answer is: Negotiation and influencing skills
232. You have been assigned to a project in which the objectives are to expand
three miles of the north-to-south highway through your city by two lanes in each
direction. You are interested in implementing a new project process called
Design-Build in order to speed up the project schedule. The idea is that the
construction team will work on the first mile of the highway reconstruction at the
same time the design team is coming up with plans for the third mile of the
reconstruction rather than completing all design before any construction begins.
This is an example of
Select one:
a. co-location
b. fast tracking
c. progressive elaboration
d. managing the projects as a program
The correct answer is: fast tracking
233. A number of different decision-making styles can be used in a team
environment. When quality and acceptance are both important, which of the
following styles should be used?
Select one:
a. Coin flip
b. Command
c. Consensus
d. Consultation
The correct answer is: Consultation
234. Quality inspections also may be called—
Select one:
a. Checklists
b. Statistical sampling
c. Control tests
d. Walkthroughs
The correct answer is: Walkthroughs
235. In addition to providing support to the project, quality assurance also
provides an umbrella for—
Select one:
a. Continuous process improvement
b. Plan-do-check-act
c. Project management maturity
d. Work performance information
The correct answer is: Continuous process improvement
236. The below Pareto chart indicates defects in areas associated with billing a
client for project services. Based on this Pareto analysis, which area, or areas,
indicate the greatest opportunity for improvement?

Select one:
a. The daily rate, because if it is incorrect, the total amount of the invoice will be
wrong, which impacts the cash flow.
b. The charge code, name, address, receipt date, pvc code, discount amount,
mail date, and phone number, because they are fairly easy to confirm and
correct, thereby significantly reducing the types of defects.
c. The account number, because if it is incorrect, the invoice may be sent to the
wrong client.
d. The account number and daily rate, because they account for 80 percent of all
defects.
The correct answer is: The account number and daily rate, because they account
for 80 percent of all defects
237. You are a project manager for Dutch Harbor Consulting. Your latest
project involves the upgrade of an organization’s operating system on 236
servers. You performed this project under contract. You are in the Contract
Closure process and have reviewed the contracting process to identify lessons
learned. What is the name of the tool and technique you used to perform this
function?
Select one:
a. Performance reviews
 b. Procurement reviews
c. Performance audits
d. Procurement audits
The correct answer is: Performance reviews
238. Assume that your actual costs are $800; your planned value is $1,200;
and your earned value is $1,000. Based on these data, what can be determined
regarding your schedule variance?
Select one:
a. At +$200, the situation is favorable as physical progress is being accomplished
ahead of your plan.
b. At +$400, the situation is favorable as physical progress is being accomplished
at a lower cost than was forecasted.
c. At –$200, the physical progress is being accomplished at a slower rate than is
planned, indicating an unfavorable situation.
d. At –$200, you have a behind-schedule condition, and your critical path has
slipped.
The correct answer is: At –$200, the physical progress is being accomplished at
a slower rate than is planned, indicating an unfavorable situation.
239. Projects are supposed to succeed, not fail. However, termination is an
option to consider when all but which one of the following conditions exist?
Select one:
a. The original purposes for the project have changed.
b. The customer’s strategy has changed.
c. Competition may make the project results obsolete.
d. There are new stakeholders.
The correct answer is: There are new stakeholders.
240. When you are about to terminate a contract, the one place to look for
specific procedures for contract closure is in the—
Select one:
a. Organizational process assets
b. Statement of work in the contract
c. Product description
d. Terms and conditions in the contract
The correct answer is: Terms and conditions in the contract
241. The transition from one phase to another within a project's life cycle (e.g.
design to manufacturing) is typically marked by:
Select one:
a. Constraint
b. Monte Carlo
c. Decision tree
d. Kill point
The correct answer is: Kill point
242. The primary result of effective team development is—
Select one:
a. Enhancement of the ability of stakeholders to contribute as individuals and
team members
b. An understanding by project team members that the project manager is
ultimately responsible for project performance
c. An effective, smoothly running team
d. Improved project performance
The correct answer is: Improved project performance
243. Based on a recent quality audit of your project, your organization’s quality
assurance department is supportive of your approach as it notes the following
characteristics of quality that are being followed consistency. They include all of
the follow EXCEPT—
Select one:
a. Customer satisfaction
b. Management responsibility
c. High-performing team
d. Cost of quality
The correct answer is: High-performing team
244. You are managing a project in which your team members all work in the
same geographic location and have worked together previously on many
projects. Everyone is aware of the various strengths and weaknesses of the
individual team members and their key areas of expertise. As a result—
Select one:
a. A kickoff meeting is recommended
b. You should expect minimal conflicts and changes to occur
c. Rewards and recognition will be handled smoothly throughout the project
d. Team-building activities will not be needed on your project
The correct answer is: A kickoff meeting is recommended
245. You are working on a new project in your city to construct an
environmentally friendly landfill. The existing site is so undesirable that many
residents have moved to other neighboring cities because of their proximity to it.
However, even though the project has the support of the public, you need to
have a number of hearings of the city’s government before you are authorized to
begin work. As you are in the planning phase of the project, you are waiting for
these hearings to be scheduled and held before you can begin site preparation.
These hearings are an example of—
Select one:
a. An external dependency
b. A mandatory dependency
c. A milestone
d. An item to be scheduled as a fragnet
The correct answer is: An external dependency
246. You want to structure your project so that each project team member has
a discrete work package to perform. The work package is a—
Select one:
a. Deliverable at the lowest level of the WBS
b. Required level of reporting
c. Task with a unique identifier
d. Task that can be assigned to more than one organizational unit
The correct answer is: Deliverable at the lowest level of the WBS
247. You are a project manager responsible for the construction of a new office
complex. You are taking over for a project manager who recently left the
company. The prior project manager completed the scope statement and scope
management plan for this project. In your interviews with some key team
members, you conclude which of the following?
Select one:
a. They understand that the scope statement describes how the high-level
deliverables and requirements will be defined and verified.
b. They understand that the scope management plan describes how project
scope will be defined and verified and used to control project scope.
c. They understand that the scope statement assesses the stability of the project
scope and outlines how scope will be verified and used to control changes.
d. They understand that the scope management plan is deliverables oriented and
includes cost estimates and stakeholder needs and expectations.
The correct answer is: They understand that the scope management plan
describes how project scope will be defined and verified and used to control
project scope.
248. Within your company’s portfolio, your project is ranked in the top five in
terms of importance of the 60 projects under way; however, the number of
resources available to you is still limited. You have decided to pilot test the use of
critical chain on your project. You have calculated your critical path. You want to
ensure that your target finish date does not slip in the critical chain method. To
do so you should—
Select one:
a. Put in three feeding buffers
b. Manage the total float of the network paths
c. Add a project buffer
d. Determine the drum resource
The correct answer is: Add a project buffer
249. Most statistical simulations of budgets, schedules, and resource
allocations use which one of the following approaches?
Select one:
a. Decision-tree analysis
b. Present value analysis
c. PERT
 d. Monte Carlo analysis
The correct answer is: Monte Carlo analysis
250. You are the project manager for Rivera Gourmet Adventure Vacations.
Rivera combines the wonderful tastes of great gourmet food with outdoor
adventure activities. Your project involves installing a new human resources
software system. Jason, the database analyst working on this project, is
overallocated. Which of the following statements is true?
Select one:
a. You should use fast tracking to resource level the critical path tasks.
b. You should use resource leveling to smooth out resource assignments.
c. You should use resource requirements updates to determine availability and
smooth out resource overallocation.
d. You should use crashing to resource level the critical path tasks.
The correct answer is: You should use crashing to resource level the critical path
tasks.
251. When sequencing project activities in the schedule, all the following are
true EXCEPT —
Select one:
a. Every activity is connected to at least one predecessor and at least one
successor
b. There may be scheduled dates for specific milestones
c. Necessary sequencing of events may be described by the activity attributes
d. Lead or lag time may be required
The correct answer is: Every activity is connected to at least one predecessor
and at least one successor
252. Of the following tools and techniques, which one is NOT used for schedule
control?
Select one:
a. Adjusting leads and lags
b. Fast tracking
c. Three-point estimates
d. What-if scenario analysis
The correct answer is: Three-point estimates
253. All the following are project baselines that are generally part of the project
management plan EXCEPT—
Select one:
a. Cost
b. Scope
c. Time
d. Technical
The correct answer is: Technical
254. Work performance information in control risks means that—
Select one:
a. Templates to the risk management plan and the risk register are
recommended
b. Outcomes of risk reassessments and risk audits are documented
c. Recommended preventive or corrective action is considered through change
requests
d. A mechanism to communicate and support project decision making is provided
The correct answer is: A mechanism to communicate and support project
decision making is provided
255. Your project is using complex, unproven technology. Your team conducted
a brainstorming session to identify risks. Poor allocation of project resources was
the number one risk. This risk was placed on the risk register, which included at
this point a—
Select one:
a. Watch list
b. Known unknown
c. Potential risk response
d. List of other risks requiring additional analysis
The correct answer is: Potential risk response
256. Assigning more talented resources to the project to reduce time to
completion or to provide better quality than originally planned are examples of
which one of the following strategies?
Select one:
a. Exploit
b. Contingent response
c. Share
d. Enhance
The correct answer is: Exploit
257. During the Plan Risk Management process, assigning ___________ will
help you and the project team identify all important risks and work more
effectively during the identification process.
Select one:
a. risk categories
b. risk factors
c. risk mitigation plans
d. blame
The correct answer is: risk categories
258. You are the project manager for Design Your Web Site, Inc. Your
company is designing the website for a national grocery store chain. You have
your activity list in hand and are ready to diagram the activity dependencies using
the PDM technique. Which of the following statements is true?
 Select one:
a. PDM is also the AON diagramming method.
b. PDM is also the ADM diagramming method.
c. PDM is also the AND diagramming method.
d. PDM is also the AOA diagramming method.
The correct answer is: PDM is also the AOA diagramming method
259. You have been hired as a contract project manager for Grapevine
Vineyards. Grapevine wants you to design an Internet wine club for its
customers. Customers must register before being allowed to order wine over the
Internet so that legal age can be established. You know that the module to verify
registration must be written and tested using data from Grapevine’s existing
database. This new module cannot be tested until the data from the existing
system is loaded. You are going to hire a vendor to perform the programming
and testing tasks for this module to help speed up the project schedule. Since
they’ll have access to your customer list and potentially other trade secrets, you’ll
asked them to sign a nondisclosure agreement. This is an example of which of
the following?
Select one:
a. Standard form
b. Procurement documents
c. Fixed cost contract
d. Organizational process asset
The correct answer is: Organizational process asset
260. You are the project manager for the Heart of Texas casual clothing
company. It’s introducing a new line of clothing called Black Sheep Ranch Wear.
You will outsource the production of this clothing line to a vendor. Your legal
department has recommended you use a contract that reimburses the seller’s
allowable costs and builds in a bonus based on performance criteria they’ve
outlined in their memo. Which of the following contract types will you use?
Select one:
a. CPF
b. CPFF
c. CPIF
d. CPPC
The correct answer is: CPFF
261. You are the project manager in your organization. You have very little
authority over the projects you manage, and you are mainly engaged in project
coordination activities. You are currently struggling with obtaining the required
human resources for your project during the Acquire Project Team process. Who
you need to negotiate with to obtain these resources?
Select one:
a. The project sponsor
b. The customer
 c. The functional managers
d. Your line manager
The correct answer is: The functional managers
262. You are preparing project performance appraisals and have decided you’d
like each team member to get feedback regarding their performance from several
sources, including peers, superiors, and subordinates. Which of the following is
true?
Select one:
a. This is called 360-degree feedback and is considered part of the work
performance information input of the Manage Project Team process.
b. This is called 360-degree feedback and is part of the input to the
organizational project performance appraisals, which is part of the organizational
process assets updates input of the Manage Project Team process.
c. This is called 360-degree feedback and is part of the project performance
appraisals tool and technique of the Manage Project Team process.
d. This is called 360-degree feedback and is considered part of the team
performance assessment input of the Manage Project Team process.
The correct answer is: This is called 360-degree feedback and is considered part
of the team performance assessment input of the Manage Project Team process.
263. As a project manager, you know that the most important activity to ensure
customer and stakeholder satisfaction is which of the following?
Select one:
a. Documenting and meeting the performance measurements
b. Reporting project status regularly and in a timely manner
c. Reporting changes and updating the project plan and other project documents
where appropriate
d. Documenting and meeting the requirements
The correct answer is: Documenting and meeting the performance
measurements
264. The purpose of work performance data in control communications is to
present results
of comparative analysis to the—
Select one:
a. Stakeholder management plan
b. Communications management plan
c. Performance measurement baseline
d. Deliverable status
The correct answer is: Performance measurement baseline
265. According to Herzberg’s Motivator-Hygiene Theory, when achievement,
recognition, responsibility, and advancement, or promotion, are not present,
employees will—
Select one:
a. Become dissatisfied only if they do not receive salary increases
 b. Lack motivation but will not be dissatisfied with their work
c. Lack motivation and become dissatisfied with their work
d. Become alienated with the organization and leave
The correct answer is: Lack motivation and become dissatisfied with their work
266. You are a project manager for Bluebird Technologies. Bluebird writes
custom billing applications for several industries. One of your users verbally
requests changes to one of the screen displays. You explain to her that the
change needs to go through the change control system, which is a subset of the
configuration management system. You explain that a change control system
does all of the following except for which one?
Select one:
a. Documents procedures for change requests
b. Determines whether changes are approved or denied
c. Tracks the status of change requests
d. Describes the management impacts of change
The correct answer is: Tracks the status of change requests
267. Configuration management describes procedures for applying technical
and administrative direction and surveillance. Which one of the following tasks is
NOT performed in configuration management?
Select one:
a. Identifying functional and physical characteristics of an item or system
b. Performing an audit to verify conformance to requirements
c. Controlling changes to characteristics
d. Allowing automatic approval of changes
The correct answer is: Allowing automatic approval of changes
268. You do not expect the types of variances that have occurred on the project
to date to continue. If BAC = 800, ETC = 275, PV = 300, ACC = 200, EV = 250,
and CPIC = 1.25, what is the EAC?
Select one:
a. 640
b. 550
c. 600
d. 750
The correct answer is: 750
269. All of the following are outputs of the Integrated Change Control process
except for which one?
Select one:
a. Requested changes
b. Project scope statement updates
c. Validated defect repair
d. Approved corrective actions
The correct answer is: Requested changes
270. The estimate costs process uses all the following tools and techniques
EXCEPT—
Select one:
a. Basis of estimates
b. Reserve analysis (contingency reserves)
c. Three-point estimating
d. Cost of quality assumptions
The correct answer is: Basis of estimates
271. As project manager, you identified a number of acceptable tolerances as
part of your earned value management system. During execution, some
“unacceptable” variances occurred. After each “unacceptable” variance occurred,
you did which one of the following first?
Select one:
a. Adjusted the project plan
b. Prepared a revised cost estimate
c. Documented lessons learned
d. Updated the budget
The correct answer is: Documented lessons learned
272. If you want to calculate the ETC based on your expectations that similar
variances to those noted to date will not occur, you should use which of the
following formulas?
Select one:
a. ETC
b. AC + EAC
c. (BAC – EV)/CPI
d. ETC
e. ETC
f. ETC
g. AC + BAC – EV
h. BAC – EV
The correct answers are: ETC, BAC – EV, (BAC – EV)/CPI, AC + EAC, AC +
BAC – EV
273. Project execution must be compared, and deviations must be measured
for management control according to the—
Select one:
a. Performance measurement baseline
b. Schedule baseline
c. Control system
d. Scope baseline
The correct answer is: Performance measurement baseline
274. You are a project manager for Waterways Houseboats, Inc. You’ve been
asked to perform a cost-benefit analysis for two proposed projects. Project A
 costs $2.4 million, with potential benefits of $12 million and future operating costs
of $3 million. Project B costs $2.8 million, with potential benefits of $14 million
and future operating costs of $2 million. Which project should you recommend?
Select one:
a. Project A, because the cost to implement is cheaper than Project B.
b. Project B, because the potential benefits minus the costs to implement are
greater in value than the same calculation for Project A.
c. Project B, because the potential benefits minus the implementation and future
operating costs are greater in value than the same calculation for Project A.
d. Project A, because the potential benefits plus the future operating costs are
less in value than the same calculation for Project B.
The correct answer is: Project B, because the potential benefits minus the
implementation and future operating costs are greater in value than the same
calculation for Project A.
275. Project deliverables are the outputs that include the product, service, or
result of the project as well as ancillaryresults. These ancillary results should be
in the—
Select one:
a. Requirements management plan
b. Scope management plan
c. Project scope statement
d. Project acceptance criteria
The correct answer is: Project scope statement
276. Which of the following are tools and techniques of the Preliminary Scope
Statement process?
Select one:
a. Project selection methods and expert judgment
b. Project management methodology, project management information system,
and expert judgment
c. Project charter, project management information system, and project selection
methods
d. Constraints, assumptions, and expert judgment
The correct answer is: Project management methodology, project management
information system, and expert judgment
277. Assume you are beginning your project to develop a series of residential
condominiums in your city and are identifying possible stakeholders. A key
organizational process asset you can review is—
Select one:
a. Lessons learned
b. Organizational culture
c. Organizational standards
d. Local trends
The correct answer is: Lessons learned
278. The amount of authority a project manager possesses can be related to
Select one:
a. the organizational structure
b. the amount of authority the manager of the project manager possesses
c. the key stakeholder’s influence on the project
d. the project manager’s communication skills
The correct answer is: the organizational structure
279. Name the ethical code you’ll be required to adhere to as a PMP.
Select one:
a. Project Management Policy and Ethics Guide
b. Project Management Professional Code of Professional Conduct
c. Project Management Code of Professional Ethics
d. Project Management Professional Standards and Ethics
The correct answer is: Project Management Professional Code of Professional
Conduct
280. You are managing a project to introduce a new product to the marketplace
that is expected to have a very long life. In this situation, the concept of being
temporary, which is part of the definition of a project,—
Select one:
a. Recognizes that the project team will outlive the actual project
b. Does not apply because the project will not be short in duration
c. Does not apply because the project will have a lasting result
d. Does not apply to the product to be created
The correct answer is: Does not apply to the product to be created
281. You are in the process of performing quality assurance on your product
and find that some requirements are not as complete as they should be, which
causes rework and adds costs to your overall project. The term for all costs
incurred over the life of the product by investing in appraising and inspecting the
product for conformance and nonconformance to requirements is called—
Select one:
a. Expected value
b. Cost of conformance
c. Cost of quality
d. Life-cycle costs
The correct answer is: Cost of quality
282. Results of quality control measurements are used—
Select one:
a. As an input to plan quality management
b. To prepare a control chart
c. As an input to perform quality assurance
d. To prepare an operational definition
The correct answer is: As an input to perform quality assurance
283. All of the following are objectives of a quality audit—
Select one:
a. Improvement opportunities are identified
b. Root cause analysis has been performed as part of process analysis
c. Defect repairs have been implemented
d. Good practices can be introduced elsewhere
The correct answer is: Root cause analysis has been performed as part of
process analysis
284. Quality assurance promotes quality improvement. A “breakthrough” is the
accomplishment of any improvement that takes the organization to
unprecedented levels of performance by attacking—
Select one:
a. Special causes of variation
b. Specific tolerances
c. Common causes of variation
d. Inspection over prevention
The correct answer is: Common causes of variation
285. Payment bonds are often required by the contract and require specific
actions under the stated conditions. Payment bonds are specifically designed to
ensure that the prime contractor provides payment of—
Select one:
a. Damages for accidents caused
b. Weekly payrolls
c. Subcontractors, laborers, and sellers of material
d. Insurance premiums
The correct answer is: Subcontractors, laborers, and sellers of material
286. Oftentimes when a project is terminated, senior managers will replace the
project manager with an individual who is skilled in closing out projects. If this is
done, the first step for the termination manager should be to—
Select one:
a. Complete the lessons learned report
b. Notify all relevant stakeholders of the termination
c. Review the status of all contracts
d. Conduct an immediate review of the work packages
The correct answer is: Conduct an immediate review of the work packages
287. The CPI on your project is 0.84. This means that you should—
Select one:
a. Reassess the life-cycle costs of your product, including the length of the
lifecycle phase
b. Place emphasis on improving the timeliness of the physical progress
c. Place emphasis on improving the productivity by which work was being
performed
 d. Recognize that your original estimates were fundamentally flawed, and your
project is in an atypical situation
The correct answer is: Place emphasis on improving the productivity by which
work was being performed
288. You are a project manager for Dutch Harbor Consulting. Your latest
project involves the upgrade of an organization’s operating system on 236
servers. You performed this project under contract. You are in the Closing
process and know that product verification is for what purpose?
Select one:
a. To verify that all the work was completed correctly and satisfactorily
b. To evaluate all the work of the project and compare the results to project
scope
c. To evaluate project goals and ensure that the product of the project meets the
requirements
d. To verify the goals of the project and ensure that the product of the project is
complete
The correct answer is: To evaluate all the work of the project and compare the
results to project scope
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Question 1 What are the five project management process groups, in order?
Not answered
Select one:
Marked out of 1.00
a. Initiating, Planning, Monitoring and Controlling, Executing, and Closing

b. Initiating, Executing, Planning, Monitoring and Controlling, and Closing

c. Initiating, Planning, Executing, Monitoring and Controlling, and Closing

d. Initiating, Monitoring and Controlling, Planning, Executing, and Closing

The correct answer is: Initiating, Planning, Executing, Monitoring and Controlling, and
Closing

Question 2 In organizing a project, a project manager must deal with conflict. Which statement is
Not answered TRUE regarding conflict in projects?

Marked out of 1.00

Select one:
a. Conflict is to be avoided whenever possible

b. A matrix form of organization can produce a lack of clear role definitions and
lead to ambiguous jurisdictions between and among functional leaders and project
managers

c. Strong matrix project managers have few human resource conflicts, because
they can dictate their needs to functional managers

d. Sources of conflict include project priorities, PERT/CPM schedules, contract

administrative procedures, and type of contract

The correct answer is: A matrix form of organization can produce a lack of clear role
definitions and lead to ambiguous jurisdictions between and among functional leaders
and project managers
 Question 3 Which of the following theorists stated that people generally are motivated according
Not answered to the strength of their desire either to achieve high levels of performance or to

Marked out of 1.00

exceed in competitive situations?

Select one:
a. David McGregor

b. Victor Vroom

c. B. F. Skinner
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d. David McClelland

The correct answer is: David McClelland

Question 4 Assume you have identified your stakeholders and are preparing your stakeholder
Not answered management plan. You are fortunate that your team is a collocated team as you are
working on an internal project to reorganize your IT Department so it is focused more
Marked out of 1.00
on its customers. The project sponsor is the Chief Operating Officer, and the IT
Department Director was surprised as she thought all was well. However, you notice
when planning meetings are held, the Chief Financial Officer never attends. You feel
since IT affects the entire company, all the senior leaders need some type of
involvement. You therefore feel the Chief Financial Officer may be—

Select one:
a. Unaware

b. Resistant

c. Satisfied

d. Uninterested

The correct answer is: Resistant

Question 5 The stakeholder register should not be prepared only one time, but it should be
Not answered updated regularly especially if—

Marked out of 1.00

Select one:
a. The stakeholder is not an active participant

b. The stakeholder leads a corporate reorganization

c. The stakeholder is not impacted by the project

d. The stakeholder does not read status updates

The correct answer is: The stakeholder is not impacted by the project
 Question 6 The risk register may need to be updated as an output of which following process:
Not answered

Marked out of 1.00

Select one:
a. Control schedule

b. Define activities

c. Sequence activities

d. Estimate activity resources

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The correct answer is: Sequence activities

Question 7 Your team is split between two buildings on either side of town. As a result, the team
Not answered isn’t very cohesive because the members don’t know each other very well. The team
is still in the storming stage because of the separation issues. Which of the following
Marked out of 1.00
should you consider?

Select one:
a. Training

b. Co-location

c. Conflict resolution

d. Corrective action

The correct answer is: Co-location

Question 8 Assume that you are working on a new product for your firm. Your CEO learned that a
Not answered competitor was about to launch a new product that has similar features to those of
your project. The competitor plans to launch the product on September 1. It is now
Marked out of 1.00
March 1. Your schedule called for you to launch your product on December 1. Your
CEO now has now mandated that you fast track your project so you can launch your
product on August 1. This fast track schedule is an example of an—

Select one:
a. A risk taken to achieve a reward

b. Unknown risk

c. A passive avoidance strategy

d. A response that requires sharing the risk

The correct answer is: A risk taken to achieve a reward

 Question 9 You are examining multiple scope change requests on a project you were asked to
Not answered take over because the previous project manager decided to resign. To assess the

Marked out of 1.00

degree to which the project scope will change, you need to compare the requests to
which project document? 
Select one:
a. Change management plan

b. Preliminary scope statement

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c. Scope management plan

d. WBS

The correct answer is: WBS

Question 10 Project managers should pay attention to critical and subcritical activities when
Not answered evaluating project time performance. One way to do this is to analyze 10
subcriticalpaths in order of ascending float. This approach is part of—
Marked out of 1.00

Select one:
a. Earned value management

b. Simulation

c. Trend analysis

d. Variance analysis

The correct answer is: Variance analysis

Question 11 If you know expected value is 500 and the standard deviation is 12, you can say with
Not answered approximately a 95 percent confidence rating which of the following?

Marked out of 1.00

Select one:
a. The activity will take from 488 to 512 days.

b. The activity will take from 494 to 506 days.

c. The activity will take from 464 to 536 days.

d. The activity will take from 476 to 524 days.

The correct answer is: The activity will take from 464 to 536 days.
 Question 12 Use the following graphic to answer this question. If the duration of activity B was
Not answered changed to 10 days and the duration of activity G was changed to 9 days, which path

Marked out of 1.00

is the critical path?

Hide sidebars

Select one:

a. A-B-C-E-H

b. A-D-E-H

c. A-F-G-E-H 

d. A-F-G-H

The correct answer is: A-D-E-H

Question 13 Which of these precedence relationships is most commonly used in Precedence

Not answered Diagramming Method?

Marked out of 1.00

Select one:
a. Start to Finish

b. Start to Start

c. Finish to Finish

d. Finish to Start

The correct answer is: Finish to Start

Question 14 On a typical project, when are risks highest and impacts (amount at stake) lowest?
Not answered
Select one:
Marked out of 1.00
a. When the project manager is replaced

b. During the implementation phase

c. During the concept phase

d. At or near completion of the project

The correct answer is: During the concept phase

 Question 15 Mary is currently focusing on controlling the key stakeholder engagement on her
Not answered project. The project management plan is an essential input to this process. Which of

Marked out of 1.00

during this process? 
the following components of the project management plan is least likely to be utilized

Select one:
a. Project management processes selected for the project

b. Human resource requirements

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c. Stakeholder communication needs and expectations

d. Change management process

The correct answer is: Project management processes selected for the project

Question 16 Accurate and unbiased data are essential for perform qualitative risk analysis. Which
Not answered one of the following should you use to examine the extent of understanding of project
risk?
Marked out of 1.00

Select one:
a. Influence diagrams

b. Data quality assessment

c. Sensitivity analysis

d. Project assumptions testing

The correct answer is: Data quality assessment

Question 17 A workaround is—

Not answered
Select one:
Marked out of 1.00
a. A specific response to certain types of risk as described in the risk
management plan

b. An unplanned response to a negative risk event

c. A plan of action to follow when something unexpected occurs

d. A proactive, planned method of responding to risks

The correct answer is: An unplanned response to a negative risk event

 Question 18 You receive a frantic phone call from your vice president who says she is going to
Not answered meet with a prospective client in 15 minutes to discuss a large and complex project.

Marked out of 1.00

She asks you how much the project will cost. You quickly think of some similar past
projects, factor in a few unknowns, and give her a number. What type of estimate did 
you just provide?

Select one:
a. Budget

b. Order-of-magnitude
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c. Detailed

d. Definitive

The correct answer is: Order-of-magnitude

Question 19 You are the project manager for a scheduled version release of your company’s
Not answered software tracking product. You have identified resources according to their activities.
You might want to display this information in which of the following?
Marked out of 1.00

Select one:
a. PDM

b. AOA

c. AON

d. RAM 

The correct answer is: PDM

Question 20 You are the project manager for BB Tops, a nationwide toy store chain. Your new
Not answered project involves a creating a prototype display at several stores across the country.
You are using a RACI chart to display individuals and activities. What does RACI
Marked out of 1.00
stand for?

Select one:
a. Responsible, assignment, control, inform

b. Resource, activity, control, identify

c. Responsible, accountable, consult, inform

d. Resource, accountable, consult, identify

The correct answer is: Responsible, assignment, control, inform

 Question 21 Assume you are preparing your procurement management plan. A useful tool and
Not answered technique is to—

Marked out of 1.00

Select one: 
a. Review the requirements document

b. Have a meeting

c. Use your stakeholder register

d. Use your risk register

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The correct answer is: Have a meeting

Question 22 The workaround that you used to deal with a risk that occurred should be documented
Not answered and included in which following processes?

Marked out of 1.00

Select one:
a. Monitor and control project work and control risks

b. Validate scope and perform quality assurance

c. Report performance and monitor and control risks

d. Direct and manage project work and perform integrated change control

The correct answer is: Monitor and control project work and control risks

Question 23 As a result of a face-to-face meeting you recently had to discuss the items in your
Not answered issues log, you have resolved issues and come away with an approved corrective
action and an update to the project management plan. Which process does this
Marked out of 1.00
describe?

Select one:
a. Manage Project Team

b. Information Distribution

c. Performance Reporting

d. Manage Stakeholders

The correct answer is: Manage Stakeholders

 Question 24 You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your
Not answered company is competing with another retail store for the option of opening two new

Marked out of 1.00

stores in a foreign country. You’ve been told that it is culturally unacceptable to eat
certain foods in this country. You know that one of these foods happens to be a secret 
ingredient in the pizza sauce. What is the most appropriate response?

Select one:
a. Inform the potential partners that you suspect there might be a forbidden
ingredient in the sauce, and you’ll request an investigation to determine whether it
Hide sidebars

exists in the sauce.

b. Don’t tell the potential partners about the ingredient because the sauce they’ll
be using in the stores is shipped to them already prepared in cans. They won’t
know the ingredient is in the sauce. 

c. Inform the potential partners that a forbidden ingredient exists in the sauce and
work with them to come up with another ingredient to replace that one.

d. Inform the potential partners that your sauce recipe is secret, but you’re certain
there are no forbidden ingredients in it.

The correct answer is: Inform the potential partners that you suspect there might be a
forbidden ingredient in the sauce, and you’ll request an investigation to determine
whether it exists in the sauce.

Question 25 All of the following are tools and techniques of the Contract Administration process
Not answered except for which one?

Marked out of 1.00

Select one:
a. Contract performance information gathering and contract reporting systems

b. Records management system and information technology

c. Performance reporting, payment system, and claims administration

d. Contract change control system, buyer-conducted performance review, and

inspections and audits

The correct answer is: Performance reporting, payment system, and claims
administration

Question 26 Which of the following statements best describes attribute sampling versus variables
Not answered sampling?

Marked out of 1.00

Select one:
a. Attribute sampling is concerned with special causes, whereas variables
sampling is concerned with any causes.

b. Attribute sampling is concerned with prevention, whereas variables sampling is

concerned with inspection.

c. Attribute sampling is concerned with conformance, whereas variables sampling

is concerned with the degree of conformity.

d. Both are the same concept.

The correct answer is: Attribute sampling is concerned with conformance, whereas
variables sampling is concerned with the degree of conformity.
 Question 27 Change is inevitable on projects. Uncontrolled changes are often referred to as—
Not answered


Select one:
Marked out of 1.00
a. Rework

b. Scope creep

c. Emergency changes

d. Configuration items
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The correct answer is: Scope creep

Question 28 The key to effective cost control is—

Not answered
Select one:
Marked out of 1.00
a. Managing the approved cost baseline and any changes to it

b. Focusing on projected expenditures and actively networking with key

stakeholders to ensure funds will be available as requested

c. Using earned value to forecast project status

d. Informing stakeholders of the project’s cost status

The correct answer is: Managing the approved cost baseline and any changes to it

Question 29 The control chart is a tool used primarily to help—

Not answered
Select one:
Marked out of 1.00
a. Monitor process variation over time

b. Measure the degree of conformance

c. Determine whether results conform to requirements

d. Determine whether results conform

The correct answer is: Monitor process variation over time

Question 30 If you are influencing factors that create changes to the cost of the project, which
Not answered process are you using?

Marked out of 1.00

Select one:
a. Negotiate Costs

b. Determine Budget

c. Control Costs

d. Estimate Costs

The correct answer is: Control Costs

 Question 31 A number of factors affect make-or-buy decisions such as—
Not answered


Select one:
Marked out of 1.00
a. Performance data

b. Desired level of quality

c. Risk-related contract decisions

d. Value delivered by vendors meeting the needs

Hide sidebars

The correct answer is: Value delivered by vendors meeting the needs

Question 32 Your project scheduler has just started working with your project and has produced
Not answered defective reports for the past two accounting cycles. If this continues, these defective
reports could provide the potential for customer dissatisfaction and lost productivity
Marked out of 1.00
that is due to rework. You discovered that the project scheduler needs additional
training on using the scheduling tool that is used on your project. The cost of training
falls under which one of the following categories?

Select one:
a. Indirect costs

b. Overhead costs

c. Failure costs

d. Prevention costs

The correct answer is: Prevention costs

Question 33 Assume that your company is working under a fixed-price-incentive contract. It has a
Not answered target cost of $100,000, a target profit of 10%, a price ceiling of $120,000, and a
share formula of 80/20. Assume that your company completes all of the work but has
Marked out of 1.00
actual costs of $110,000. What is the final value of this procurement?

Select one:
a. $110,000

b. $132,000

c. $118,000

d. $120,000

The correct answer is: $118,000

 Question 34 According to the PMBOK Guide, the project statement of work should contain or
Not answered reference all the following elements except for which one?

Marked out of 1.00

Select one: 
a. Project purpose, business case, stakeholder influences, product scope
description

b. Requirements, business need, stakeholder expectations

c. Business need, strategic plan, product scope description

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d. Strategic plan, product scope description, stakeholder influences, and business

need

The correct answer is: Business need, strategic plan, product scope description

Question 35 The project scope baseline should be used in the identify risks process because it—
Not answered
Select one:
Marked out of 1.00
a. Contains information on risks from prior projects

b. Identifies project assumptions

c. Helps organize all work that must be done on the project

d. Identifies all work that must be done; therefore, it includes all risks on the
project

The correct answer is: Identifies project assumptions

Question 36 You are a project manager for Zippy Tees. Your selection committee has just chosen a
Not answered project you recommended for implementation. Your project is to manufacture a line of
miniature stuffed bears that will be attached to your company’s trendy T-shirts. The
Marked out of 1.00
bears will be wearing the same T-shirt design as the shirt to which they’re attached.
Your project sponsor thinks you’ve really impressed the big boss and wants you to
skip to the manufacturing process right away. What is your response?

Select one:
a. Require a project charter be written and signed off on by all stakeholders
before proceeding.

b. Require that a preliminary budget be established and a resource list be put

together to alert other managers of the requirements of this project. This should
be published and signed by the other managers who are impacted by this project.

c. Suggest that a preliminary scope statement be written because this will outline
the objectives of the project and greatly assist in the development of the scope
statement in the Planning processes.

d. Agree with the project sponsor because that person is your boss and has a lot
of authority and power in the company.

The correct answer is: Require a project charter be written and signed off on by all
stakeholders before proceeding.
 Question 37 You are the project manager in charge of developing a new shipping container for
Not answered Globus Ocean Transport, which needs to withstand winds of 90 knots and swells of

Marked out of 1.00

30 meters. In determining the dimension of the container and the materials to be used
in its fabrication, you convene a group of knowledgeable professionals to gather initial 
requirements, which will be included in the—

Select one:
a. Bill of materials

b. Project Statement of Work

Hide sidebars

c. Project charter

d. WBS

The correct answer is: Project charter

Question 38 Which of the following is not a project competing constraint?

Not answered
Select one:
Marked out of 1.00
a. Budget

b. Procurement

c. Risk

d. Resource

The correct answer is: Procurement

Question 39 You are the project manager for Fun Days Vacation Resorts. Your new project
Not answered assignment is to head up the Fun Days resort opening in Austin, Texas. You are
estimating the duration of the project plan activities, devising the project schedule,
Marked out of 1.00
and monitoring and controlling deviations from the schedule. Which of the Project
Management Knowledge Areas are you working in?

Select one:
a. Project Scope Management

b. Project Quality Management

c. Project Integration Management

d. Project Time Management

The correct answer is: Project Time Management

 Question 40 Your project involves the research and development of a new food additive. You’re
Not answered ready to release the product to your customer when you discover that a minor

Marked out of 1.00

reaction might occur in people with certain conditions. The reactions to date have
been very minor, and no known long-lasting side effects have been noted. As project 
manager, what should you do?

Select one:
a. Inform your customer that there is no problem with the additive except for an
extremely small percentage of the population and release the product to them.
Hide sidebars

b. Tell the customer you’ll correct the reaction problems in the next batch, but
you’ll release the first batch of product to them now to begin using.

c. Do nothing because the reactions are so minor that very few people will be
affected.

d. Inform the customer that you’ve discovered this condition and tell them you’ll
research it further to determine its impacts.

The correct answer is: Inform the customer that you’ve discovered this condition and
tell them you’ll research it further to determine its impacts.

Question 41 The project team should have a working knowledge of statistical process control to
Not answered help evaluate control quality outputs. Of all the topics involved, which of the following
is the most important for the team to understand?
Marked out of 1.00

Select one:
a. Tolerances and control limits

b. Attribute sampling and variables sampling

c. Sampling and probability

d. Special causes and random causes

The correct answer is: Sampling and probability

Question 42 The ISO 9000 standards provide—

Not answered
Select one:
Marked out of 1.00
a. A description of how products should be produced

b. The maximum process requirements necessary to ensure that customers

receive a good product

c. A framework for quality systems

d. Specifics for the implementation of quality systems

The correct answer is: A framework for quality systems

 Question 43 You are on the vendor selection committee for a large IT project that you will be
Not answered managing for your company. Your friend works for a company that is planning to bid

Marked out of 1.00

on the project. During a social dinner, the friend tells his job is on the line if his
company does not win the contract. What should you do? 
Select one:
a. Notify the project stakeholders that you have social ties with one of the
vendors, and excuse yourself from the selection committee.

b. Tell the friend you will do what you can, but don't actually act on this.
Hide sidebars

c. Don't mention your relationship to anyone involved with the project, but push
for the friend's company during the selection process.

d. This is simply networking. Let the project stakeholders know you have a social
connection to the vendor and recommend they get the business.

The correct answer is: Notify the project stakeholders that you have social ties with
one of the vendors, and excuse yourself from the selection committee.

Question 44 The principal function of a warranty is to—

Not answered
Select one:
Marked out of 1.00
a. Provide assurance of the level of quality to be provided

b. Ensure that goods purchased fit the purposes for which they are to be used

c. Provide a way to assert claims for late payment

d. Provide a way to allow additional time following acceptance to correct

deficiencies, without additional costs

The correct answer is: Provide assurance of the level of quality to be provided

Question 45 All of the following statements are true of the project Closing processes except for
Not answered which one?

Marked out of 1.00

Select one:
a. Risk is greatest in the project Closing processes.

b. The stakeholders’ influence is least in the project Closing processes.

c. Probability for success is greatest in the project Closing processes.

d. The project manager’s influence is greatest in the project Closing processes.

The correct answer is: Risk is greatest in the project Closing processes.
 Question 46 Contract documentation is an input to both the Close Project and Contract Closure
Not answered processes. Contract documentation might include all of the following except for which

Marked out of 1.00

one?

Select one:
a. Procurement audit documents

b. Supporting documents

c. Contract changes
Hide sidebars

d. Financial documents

The correct answer is: Contract changes

Question 47 Your project was just completed. Because of some unfortunate circumstances, the
Not answered project was delayed, causing cost overruns at the end of the project. Which of the
following statements is true?
Marked out of 1.00

Select one:

a. You should document the circumstances as lessons learned.

b. Your project ended because of starvation because of the cost overruns.

c. You should document the circumstances surrounding the project completion

during the Scope Verification process.

d. You should pay particular attention to archiving the financial records for this
project.

The correct answer is: You should pay particular attention to archiving the financial
records for this project.

Question 48 Your project was just completed, accepted, and closed. As is customary for your
Not answered organization, you conduct a post-implementation audit. The purpose of this audit
includes all of the following except for which one?
Marked out of 1.00

Select one:
a. Reviewing successes and failures

b. Evaluating project goals and comparing them to the project’s product

c. Documenting the acceptance of the work results

d. Documenting possible improvements for future projects 

The correct answer is: Reviewing successes and failures

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Dashboard  My courses 
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Started on Saturday, 30 July 2022, 6:39 PM

State Finished

Completed on Saturday, 30 July 2022, 6:40 PM

Time taken 8 secs

Marks 0.00/48.00

Grade 0.00 out of 10.00 (0%)

Question 1 Which of the following is an enterprise environmental factor?

Not answered
Select one:
Marked out of 1.00
a. Change control procedures

b. Configuration management knowledge base

c. Commercial databases

d. Historical information

The correct answer is: Commercial databases

Question 2 Having worked previously as a software project manager, you were pleased to be
Not answered appointed as the project manager for a new systems integration project designed to
replace the existing air traffic control system in your country. You found a
Marked out of 1.00
requirements traceability matrix to be helpful on software projects, so you decided to
use it on this systems integration project. Using such a matrix helps to ensure that
each requirement—

Select one:
a. Shows the impact to other organizational areas and to entities outside of the
performing organization

b. Sets forth the level of service, performance, safety, security, and compliance

c. Adds business value as it links to business and project objectives

d. Adds quality and supports the organization’s quality policy

The correct answer is: Adds business value as it links to business and project
objectives
 Question 3 A number of organizational process assets are useful as inputs to the manage
Not answered stakeholder engagement process. Similarly a number of organizational process

Marked out of 1.00

—- 
assets require updates because of this process. An example of one that is an input is

Select one:
a. Project records

b. Project reports
Hide sidebars

c. Historical information

d. Stakeholder notifications

The correct answer is: Historical information

Question 4 As project manager, you plan to conduct a “kickoff” meeting at which you will discuss
Not answered all the following EXCEPT—

Marked out of 1.00

Select one:
a. Establishing individual and group responsibilities and accountabilities

b. Establishing working relationships and standard formats for global

communication

c. Reviewing project plans

d. Discussing specific legal issues regarding the contract

The correct answer is: Discussing specific legal issues regarding the contract

Question 5 Project managers spend what percentage of their time communicating?

Not answered
Select one:
Marked out of 1.00
a. 85

b. 90

c. 50

d. 75

The correct answer is: 90

 Question 6 Which of the following statements about decomposition is the least true?
Not answered

Marked out of 1.00

Select one:
a. Decomposition involves structuring and organizing the WBS so that

deliverables are always listed at level one.

b. Decomposition is a tool and technique used to create a WBS.

c. Decomposition subdivides the major deliverables into smaller components until

the work package level is reached.
Hide sidebars

d. Decomposition requires a degree of expert judgment and also requires close

analysis of the project scope statement.

The correct answer is: Decomposition requires a degree of expert judgment and also
requires close analysis of the project scope statement.

Question 7 You’ve just completed the WBS. Which of the following statements is true?
Not answered
Select one:
Marked out of 1.00
a. The WBS breaks the project deliverables down to a level where project
constraints and assumptions can be easily identified.

b. The WBS breaks the project deliverables down to a level where alternatives
identification can be used to determine how level-two assignments should be
made.

c. The WBS breaks the project deliverables down to the work package level,
where product analysis can be documented.

d. The WBS breaks the project deliverables down to the work package level,
where cost and time estimates can be easily determined.

The correct answer is: The WBS breaks the project deliverables down to the work
package level, where cost and time estimates can be easily determined.

Question 8 The schedule management plan is a key document. It is—

Not answered
Select one:
Marked out of 1.00
a. A tool and technique used in the develop schedule process

b. A separate planning effort completed in conjunction with the time management

processes

c. The first time management process

d. An output of the develop schedule process

The correct answer is: The first time management process

 Question 9 You are a project manager for a growing dairy farm. It offers its organic dairy products
Not answered regionally and is expanding its operations to the West Coast. It is in the process of

Marked out of 1.00

purchasing and leasing dairy farms to get operations underway. You are in charge of
the network operations part of this project. An important deadline is approaching that 
depends on the successful completion of the testing phase. You’ve detected some
problems with your hardware in the testing phase and discover that the hardware is
not compatible with other network equipment. You take corrective action and
exchange the hardware for more compatible equipment. Which of the following
statements is true?
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Select one:
a. Corrective action is not necessary in this case because the future project
outcomes aren’t affected.

b. This is not a corrective action because corrective action involves human

resources, not project resources.

c. Corrective action is taken here to make sure the future project outcomes are
aligned with the project management plan.

d. Corrective action serves as the change request to authorize exchanging the

equipment.

The correct answer is: Corrective action is taken here to make sure the future project
outcomes are aligned with the project management plan.

Question 10 If the imposed finish time is reset to 16 and the duration of Activity H is changed to 3,
Not answered what is the late finish for Activity G?

Marked out of 1.00

Select one:
a. 11

b. –13

c. 13

d. –11

The correct answer is: 11

 Question 11 You are a project manager for Move It Now trucking company. Your company
Not answered specializes in moving household goods across the city or across the country. Your

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project involves upgrading the nationwide computer network for the company. Your

lead engineer has given you the following estimates for a critical path activity: 60 days
most likely, 72 days pessimistic, 48 days optimistic. What is the standard deviation?

Select one:
a. 22

b. 2
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c. 20

d. 4

The correct answer is: 20

Question 12 You are remodeling your kitchen and decide to prepare a network diagram for this
Not answered project. Your appliances must be purchased and available for installation by the time
the cabinets are completed. In this example, these relationshipsare—
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Select one:
a. Start-to-start

b. Finish-to-finish

c. Finish-to-start

d. Start-to-finish

The correct answer is: Finish-to-finish

Question 13 Which of these precedence relationships is least commonly used in Precedence

Not answered Diagramming Method?

Marked out of 1.00

Select one:
a. Finish to Start

b. Start to Start

c. Start to Finish

d. Finish to Finish

The correct answer is: Start to Finish

 Question 14 You are a project manager working on a software development project. You’ve
Not answered developed the risk management plan, identified risks, and determined risk responses

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
for the risks. One of the risks you identified occurs, and you implement the response
for that risk. Then, another risk occurs as a result of the response you implemented.
What type of risk is this called?

Select one:
a. Residual risk

b. Trigger risk
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c. Secondary risk

d. Mitigated risk

The correct answer is: Secondary risk

Question 15 The simplest form of quantitative risk analysis and modelingtechniques is—
Not answered
Select one:
Marked out of 1.00
a. Utility theory

b. Delphi technique

c. Probability analysis

d. Sensitivity analysis

The correct answer is: Sensitivity analysis

Question 16 A risk response strategy that can be used for both threats and opportunities is—
Not answered
Select one:
Marked out of 1.00
a. Share

b. Avoid

c. Transfer

d. Accept

The correct answer is: Accept

 Question 17 You are a project manager leading the construction project of a new garbage
Not answered incinerator. Local residents and environmental groups are opposed to this project

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because of its environmental impact. Management agrees with your request to
partner with a third party that will be responsible for providing state-of-the-art “air 
scrubbers,” to clean the exhaust to an acceptable level. This decision will delay the
project but will allow it to continue. It is an example of which following risk response?

Select one:

a. Mitigation
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b. Active acceptance

c. Passive acceptance

d. Transference

The correct answer is: Transference

Question 18 Sally is a project manager working on a project that will require a specially engineered
Not answered machine. Only three manufacturers can make the machine to the specifications Sally
needs. The price of this machine is particularly critical to this project. The budget is
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limited, and there’s no chance of securing additional funds if the bids for the machine
come in higher than budgeted. She’s developing the evaluation criteria for the bidders’
responses and knows all of the following are true except for which one?

Select one:
a. Sally will base the evaluation criteria on price alone since the budget is a
constraint.

b. Sally will use standard contract forms provided by her procurement department
to write the contract for this machine.

c. Sally will update the contract statement of work with any new information.

d. Sally will review the project management plan, including the risk register, as
inputs to this process.

The correct answer is: Sally will review the project management plan, including the
risk register, as inputs to this process.

Question 19 What is the primary risk with including reserves or contingency allowances in your
Not answered cost estimate?

Marked out of 1.00

Select one:

a. Understating the cost estimate

b. Tracking the funds

c. Cancelling your project

d. Overstating the cost estimate

The correct answer is: Overstating the cost estimate

 Question 20 You are the project manager for BB Tops, a nationwide toy store chain. Your new
Not answered project involves a creating a prototype display at several stores across the country.

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You are hiring a contractor for portions of the project. The contract stipulates that
you’ll pay all allowable costs and an 8 percent fee over and above the allowable costs 
at the end of the contract. All of the following describe this type of contract except for
which one?

Select one:

a. CPPC
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b. CPF

c. CPIF

d. Cost-reimbursable contract

The correct answer is: CPIF

Question 21 If you are working on a project with constantly changing scope, which contract type
Not answered would work best when hiring an outside vendor to complete a portion of the work?

Marked out of 1.00

Select one:
a. Fixed price

b. Cost reimbursable

c. Time and material

d. Lump sum

The correct answer is: Time and material

Question 22 As an output from control communications, it may be necessary to update the—

Not answered
Select one:
Marked out of 1.00
a. Project schedule

b. Forecasts

c. Corporate policies, procedures, and processes

d. Knowledge management system

The correct answer is: Forecasts

 Question 23 During the opening rounds of contract negotiation, the other party uses a fait accompli
Not answered tactic. Which of the following statements is true about fait accompli tactics?

Marked out of 1.00

Select one: 
a. One party claims the issue under discussion has already been decided and
can’t be changed.

b. One party agrees to accept the offer of the other party but secretly knows they
will bring the issue back up at a later time.
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c. One party claims to accept the offer of the other party, provided a contract
change request is submitted describing the offer in detail.

d. One party claims the issue under discussion was documented and accepted as
part of Scope Verification.

The correct answer is: One party claims the issue under discussion was documented
and accepted as part of Scope Verification.

Question 24 Your upcoming project includes project team members from a foreign country. To
Not answered make certain that cultural differences don’t interfere with team performance, thereby
affecting the success of the project, your first course of action is to do which of the
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following?

Select one:
a. Perform team-building exercises.

b. Provide diversity training to all the team members.

c. Inform the team members of the organization’s rules and standards.

d. Collocate the project team.

The correct answer is: Collocate the project team.

Question 25 You have been asked to submit a proposal for a project that has been put out for bid.
Not answered Prior to submitting the proposal, your company must register so that its firm is on the
qualified seller list. Which of the following statements is true?
Marked out of 1.00

Select one:
a. The qualified seller list provides information about the project and the company
that wrote the RFP and is an output of the Select Sellers process.

b. The qualified seller list provides information about the sellers and is a tool and
technique of the Request Seller Responses process.

c. The qualified seller list provides information about the project and the company
that wrote the RFP and is a tool and technique of the Select Sellers process.

d. The qualified seller list provides information about the sellers and is an output
to the Request Seller Responses.

The correct answer is: The qualified seller list provides information about the project
and the company that wrote the RFP and is an output of the Select Sellers process.
 Question 26 The direct and manage project work process truly is important in project
Not answered management. It affects many other key processes and uses inputs from others.

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Working with your team at its kickoff meeting, you explain the key benefit of this
process is to— 
Select one:
a. Provide overall management of the project work

b. Perform activities to accomplish project objectives

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c. Implement approved changes

d. Lead and perform activities in the project management plan

The correct answer is: Provide overall management of the project work

Question 27 The Project Charter formally authorizes a project. Who authorizes the project charter?
Not answered
Select one:
Marked out of 1.00
a. The project manager

b. A project sponsor or initiator external to the project

c. A project sponsor or initiator internal to the project

d. The user of the product

The correct answer is: A project sponsor or initiator external to the project

Question 28 Your project progressed as planned up until yesterday. Suddenly, an unexpected risk
Not answered event occurred. You quickly devised a response to deal with this negative risk event
using which of the following outputs of Risk Monitoring and Control?
Marked out of 1.00

Select one:
a. Risk management plan updates

b. Additional risk identification

c. Workarounds

d. Corrective action

The correct answer is: Workarounds

Question 29 Based on quality control measurements on your manufacturing project, management

Not answered realizes that immediate corrective action is required to the material requirements
planning (MRP) system to minimize rework. To implement the necessary changes you
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should follow—

Select one:
a. A defined integrated change control process

b. Established operational definitions and procedures

c. The quality management plan

d. The organization’s quality policy

The correct answer is: A defined integrated change control process

 Question 30 On your project to construct a new runway for your City’s airport, you are in the
Not answered process of selecting vendors for various parts of this project. You have conducted

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your make-or-buy analysis and have issued Requests for Proposals. You believe it is
important to examine past performance of potential vendors. This means you are 
using—

Select one:
a. Multi-disciplinary review teams

b. Proposal evaluation techniques

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c. Analytical techniques

d. Independent estimates

The correct answer is: Analytical techniques

Question 31 You are working on a construction project in a city different from your headquarters’
Not answered location. You and your team have not worked in this city, City B, previously, and you
lack knowledge of the local building codes. You had a team member review the
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codes, and he said they were in far greater detail than those in your city, City A. When
you asked him how much time he would need to spend to gain a complete
understanding of these codes, he estimated that at least five weeks would be needed.
You then decided it would be more cost effective to hire a local person from City B
who specializes in this area. As a result, as you prepare your schedule and estimate
your resource requirements for this project, you should coordinate this work closely
with which of the following processes:

Select one:
a. Estimate costs

b. Develop schedule

c. Determine budgets

d. Define activities

The correct answer is: Estimate costs

Question 32 Table reporting, spreadsheet analysis, and presentations are examples of—
Not answered
Select one:
Marked out of 1.00
a. Work performance information as an output of control stakeholder engagement

b. Tools and techniques used in control stakeholder engagement

c. Project reports as an input to manage stakeholder engagement

d. Updates from the plan stakeholder management process

The correct answer is: Tools and techniques used in control stakeholder engagement
 Question 33 Control accounts—
Not answered


Select one:
Marked out of 1.00
a. Are charge accounts for personnel time management

b. Summarize project costs at level 2 of the WBS

c. Represent the basic level at which project performance is measured and

reported

d. Identify and track management reserves

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The correct answer is: Represent the basic level at which project performance is
measured and reported

Question 34 As a project manager, you recognize the importance of actively engaging key project
Not answered stakeholders on a project. You have prepared an analysis of your stakeholders early
in your project and classified them according to their interest, influence, and
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involvement in your project. You want to now—

Select one:
a. Assess stakeholder legitimacy

b. Focus on each stakeholder’s power relevant to the project

c. Determine the urgency that each stakeholder requires when he or she requests
information about the project

d. Focus on relationships necessary to ensure success

The correct answer is: Focus on relationships necessary to ensure success

Question 35 Updates of organizational process assets that are an output of control scope include
Not answered all the following EXCEPT—

Marked out of 1.00

Select one:

a. Lessons learned

b. Reasons certain corrective actions were chosen

c. Work authorization system

d. Causes of variations

The correct answer is: Work authorization system

 Question 36 What is the purpose of the project charter?
Not answered


Select one:
Marked out of 1.00
a. To recognize and acknowledge the project sponsor

b. To recognize and acknowledge the existence of the project and commit

organizational resources to the project

c. To describe the selection methods used to choose this project over its
competitors
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d. To acknowledge the existence of the project team, project manager, and

project sponsor

The correct answer is: To recognize and acknowledge the existence of the project and
commit organizational resources to the project

Question 37 You are a project manager for the Swirling Seas Cruises food division. You’re
Not answered considering two different projects regarding food services on the cruise lines. The
initial cost of Project Fish’n for Chips will be $800,000, with expected cash inflows of
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$300,000 per quarter. Project Picnic’s payback period is six months. Which project
should you recommend?

Select one:

a. Project Fish’n for Chips, because the costs on Project Picnic are unknown.

b. Project Picnic, because Project Fish’n for Chips’ payback period is four months
longer than Project Picnic’s.

c. Project Fish’n for Chips, because its payback period is two months shorter than
Project Picnic’s.

d. Project Picnic, because Project Fish’n for Chips’ payback period is two months
longer than Project Picnic’s.

The correct answer is: Project Picnic, because Project Fish’n for Chips’ payback
period is two months longer than Project Picnic’s.

Question 38 Defining a new project or a new phase of an existing project relates to:
Not answered
Select one:
Marked out of 1.00
a. Control process

b. Initiating process

c. Planning process

d. Scope management process

The correct answer is: Initiating process

 Question 39 What is one of the advantages of a functional organization?
Not answered


Select one:
Marked out of 1.00
a. The organization is focused on projects and project work.

b. All employees report to two or more managers, but project team members
show loyalty to functional managers.

c. Teams are co-located.

d. All employees report to one manager and have a clear chain of command.
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The correct answer is: All employees report to one manager and have a clear chain of
command.

Question 40 Which of the following describes the Executing process group?

Not answered
Select one:
Marked out of 1.00
a. Project plans are published.

b. Project plans are developed.

c. Project plans are put into action.

d. Project performance measurements are taken and analyzed.

The correct answer is: Project plans are put into action.

Question 41 You are a project manager for residential construction. As a project manager, you
Not answered must be especially concerned with building codes—particularly in the plan quality
management process. You must ensure that building codes are reflected in your
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project plans because—

Select one:
a. They are a cost associated with quality initiatives

b. Quality audits serve to ensure there is compliance with regulations

c. Compliance with standards is the primary objective of perform quality control

d. Standards and regulations are an input to plan quality management

The correct answer is: Standards and regulations are an input to plan quality
management
 Question 42 You are managing a major international project, and your contract requires you to
Not answered prepare both a project plan and a quality management plan. Your core team is

Marked out of 1.00

preparing a project quality management plan. Your first step in developing this plan is
to— 
Select one:
a. Determine specific metrics to use in the quality management process

b. Develop a quality policy for the project

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c. Identify specific quality management roles and responsibilities for the project

d. Identify the quality standards for the project

The correct answer is: Develop a quality policy for the project

Question 43 If you are measuring the quality of items in a sample on a pass/fail basis, what is that
Not answered called?

Marked out of 1.00

Select one:

a. Attribute sampling

b. Variable sampling

c. Biased sampling

d. Stratified sampling

The correct answer is: Attribute sampling

Question 44 Even though your project is vastly different from a manufacturing operation, you
Not answered believe the principles of kaizenwill work well. The kaizen approach to continuous
improvement emphasizes—
Marked out of 1.00

Select one:
a. Radical changes in operating practices

b. The greater importance of customer satisfaction over cost

c. The use of quality circles to improve morale

d. Incremental improvement

The correct answer is: Incremental improvement

Question 45 As of the fourth month on the Acme project, cumulative planned expenditures were
Not answered $100,000. Actual expenditures totaled $120,000. How is the Acme project doing?

Marked out of 1.00

Select one:
a. It will finish within the original budget.

b. The information is insufficient to make an assessment.

c. It is ahead of schedule.

d. It is in trouble because of a cost overrun.

The correct answer is: The information is insufficient to make an assessment.

 Question 46 Today, the primary cause of why projects are not completed on time and within cost
Not answered and are terminated early is due to—

Marked out of 1.00

Select one: 
a. Complexity of the project

b. Behavioral-oriented reasons

c. An increase in the allocated time

d. Contractual issues
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The correct answer is: Behavioral-oriented reasons

Question 47 In some cases, contract termination refers to—

Not answered
Select one:
Marked out of 1.00
a. Certification of receipt of final payment

b. Contract closeout by mutual agreement

c. Contract closeout by delivery of goods or services

d. Contract closeout by successful performance

The correct answer is: Contract closeout by mutual agreement

Question 48 You are the project manager for a construction company that is building a new city
Not answered and county office building in your city. Your CCB recently approved a scope change.
You know that scope change might come about as a result of all of the following
Marked out of 1.00
except which one?

Select one:
a. Changes to the agreed-upon WBS

b. Schedule revisions

c. Changes to the project requirements

d. Product scope change

The correct answer is: Schedule revisions

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Started on Saturday, 30 July 2022, 8:16 PM

State Finished

Completed on Saturday, 30 July 2022, 8:16 PM

Time taken 7 secs

Marks 0.00/48.00

Grade 0.00 out of 10.00 (0%)

Question 1 You have been assigned to a project in which the objectives are to direct customer
Not answered calls to an interactive voice response system before being connected to a live agent.
You are in charge of the media communications for this project. You report to the
Marked out of 1.00
project manager in charge of this project and the VP of marketing, who share
responsibility for this project. Which organizational structure do you work in?

Select one:
a. Balanced matrix organization

b. Projectized organization

c. Functional organization

d. Weak matrix organization

The correct answer is: Balanced matrix organization

Question 2 You have been a project manager for seven years. You now are managing the
Not answered construction of a new facility that must comply with the government’s newly issued
environmental standards. You want to ensure that your team members are able to
Marked out of 1.00
select methods to complete various activities on the project without needing to involve
you in each situation. As you prepare your human resource management plan, you
should document this information in which of the following—

Select one:
a. Resource breakdown structure

b. Roles and responsibilities section

c. Resource assignment matrix

d. Staffing management plan

The correct answer is: Roles and responsibilities section

 Question 3 Effective communication occurs in groups as well as between individuals and is made
Not answered up of several key components, such as the purpose of the message, the audience

Marked out of 1.00

that you are delivering the message to, and the content of the message itself. One
important area to consider when working with manage communications— 
Select one:
a. How often to distribute the information

b. The project performance report structure

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c. The choice of media

d. The communications plan

The correct answer is: The choice of media

Question 4 You are the project manager for a two-year project that is now beginning its second
Not answered year. The mix of team members has changed, and there is confusion as to roles and
responsibilities. In addition, several of the completed work packages have not
Marked out of 1.00
received the required sign-offs, and three work packages are five weeks behind
schedule. To gain control of this project, you need to—

Select one:
a. Work with your team to prepare a responsibility assignment matrix

b. Change to a projectized organizational structure for maximum control over

resource assignments

c. Rebaseline your original human resource plan with current resource

requirements

d. Create a new division of labor by assigning technical leads to the most critical
activities

The correct answer is: Work with your team to prepare a responsibility assignment
matrix

Question 5 You have decided to organize a study group of other project managers in your
Not answered organization to help prepare for the PMP® exam. What type of communication activity
are you employing in your efforts to organize this group?
Marked out of 1.00

Select one:
a. Horizontal

b. External

c. Vertical

d. Official

The correct answer is: Horizontal

 Question 6 Decomposition is a technique used to break larger, complex items into smaller and
Not answered more manageable items. Which following statement best describes the role

Marked out of 1.00

decomposition plays in creating the WBS?

Select one:
a. Final output of creating the WBS is described in terms of the scope of the
project.

b. Final output of creating the WBS is described in terms of verifiable products,

services, or results.
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c. Final output of creating the WBS is described in terms of schedule activities.

d. Final output of creating the WBS is described in terms of phases of a project

life cycle.

The correct answer is: Final output of creating the WBS is described in terms of
verifiable products, services, or results.

Question 7 You are in the process of translating project objectives into tangible deliverables and
Not answered requirements. All the following are techniques used in the product analysis tool and
technique of the Scope Definition process, except for which one?
Marked out of 1.00

Select one:
a. Product configuration and specification analysis

b. Value engineering and value analysis

c. Product breakdown and functional analysis 

d. Systems analysis and systems engineering

The correct answer is: Product configuration and specification analysis

Question 8 On the WBS, the first level of decomposition may be displayed by using all the
Not answered following EXCEPT—

Marked out of 1.00

Select one:
a. Project organizational units

b. Subcomponents

c. Phases of the project life cycle

d. Major deliverables

The correct answer is: Project organizational units

 Question 9 You are holding end-of-phase meetings with your team members and key
Not answered stakeholders to learn what has hindered and helped the project team’s performance

Marked out of 1.00


of the work. All of the following are true regarding this situation except for which one?

Select one:
a. The information learned from these meetings concerns processes and
activities that have already occurred, so it should be documented because the
information is only useful for future projects.

b. These meetings should be documented as part of the lessons learned

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documentation, which is an element of the organizational process assets updates

output of the Information Distribution process.

c. Project reports, part of the organizational process output of the Information

Distribution process, include status meetings and lessons learned (which this
question describes).

d. These meetings are called lessons learned meetings and they’re a tool and
technique of the Information Distribution process. They’re also a good team-
building activity.

The correct answer is: These meetings are called lessons learned meetings and
they’re a tool and technique of the Information Distribution process. They’re also a
good team-building activity.

Question 10

Not answered

Marked out of 1.00

What is the duration of the critical path in this network?

Select one:
a. 15

b. 14

c. 10

d. 12

The correct answer is: 15

 Question 11 Your project sponsor has requested a cost estimate for the project on which you’re
Not answered working. This project is similar in scope to a project you worked on last year. She

Marked out of 1.00

would like to get the cost estimates as soon as possible. Accuracy is not her primary
concern right now. She needs a ballpark figure by tomorrow. You decide to use 
___________________.

Select one:
a. computerized modeling techniques

b. parametric modeling techniques

Hide sidebars

c. analogous estimating techniques

d. bottom-up estimating techniques

The correct answer is: bottom-up estimating techniques

Question 12 You have been hired as a contract project manger for Grapevine Vineyards.
Not answered Grapevine wants you to design an Internet wine club for its customers. One of the
activities for this project is the installation and testing of several new servers. You
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know from past experience it takes about 16 hours per server to accomplish this task.
Since you’re installing 10 new servers, you estimate this activity to take 160 hours.
Which of the estimating techniques have you used?

Select one:
a. Analogous estimating

b. Reserve analysis 

c. Bottom-up estimating

d. Parametric estimating

The correct answer is: Bottom-up estimating

Question 13 Which of these processes is NOT a project time management process?

Not answered
Select one:
Marked out of 1.00
a. Define Activities

b. Develop Schedule

c. Create WBS

d. Sequence Activities

The correct answer is: Create WBS

 Question 14 One way to help mitigate personnel risks that may occur during the end of the project
Not answered is to—

Marked out of 1.00

Select one: 
a. Provide specific recognition to each team member who has worked on the
project

b. Document the time each person is to work on the project in a resource

calendar
Hide sidebars

c. Meet individually with each team member

d. Prepare a staff release plan

The correct answer is: Prepare a staff release plan

Question 15 Your project team has identified all the risks on the project and has categorized them
Not answered as high, medium, and low. The “low” risks are placed on which one of the following for
monitoring?
Marked out of 1.00

Select one:
a. Watch list

b. Low risk list

c. Low impact list

d. Threat list

The correct answer is: Watch list

Question 16 What is the primary difference between a risk audit and a risk reassessment?
Not answered
Select one:
Marked out of 1.00
a. Project stakeholders conduct risk audits; management conducts
reassessments.

b. Risk reassessments are regularly scheduled; risk audits are performed as

defined in the project’s risk management plan.

c. A risk reassessment is conducted at the completion of a major phase; audits

are conducted after the project is complete.

d. There is no difference; they are virtually the same.

The correct answer is: Risk reassessments are regularly scheduled; risk audits are
performed as defined in the project’s risk management plan.
 Question 17 You are working on identifying possible risks to your project to develop a nutritional
Not answered supplement. You want to develop a comprehensive list of risks that can be addressed

Marked out of 1.00

later through qualitative and quantitative risk analysis. An information gathering
technique used to identify risks is— 
Select one:
a. Brainstorming

b. Documentation reviews
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c. Probability and impact analysis

d. Checklist analysis

The correct answer is: Brainstorming

Question 18 You are the project manager for an upcoming outdoor concert event. You’re working
Not answered on the procurement plan for the computer software program that will control the
lighting and screen projections during the concert. You’re comparing the cost of
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purchasing a software product to the cost of your company programmers writing a
custom software program. You are engaged in which of the following?

Select one:
a. Creating the procurement management plan

b. Make-or-buy analysis

c. Procurement planning

d. Using expert judgment

The correct answer is: Using expert judgment

Question 19 You are the project manager for the Heart of Texas casual clothing company. It’s
Not answered introducing a new line of clothing called Black Sheep Ranch Wear. You will outsource
the production of this clothing line to a vendor. The vendor has requested a contract
Marked out of 1.00
SOW. All of the following statements are true except for which one?

Select one:
a. The SOW contains the objectives of the project.

b. The vendor requires a SOW to determine whether it can produce the clothing
line given the detailed specifications of this product.

c. As the purchaser, you are required to write the SOW.

d. The SOW contains a description of the new clothing line.

The correct answer is: As the purchaser, you are required to write the SOW.
 Question 20 Which of the following is not an organizational process asset that is used during the
Not answered Plan Human Resource Management process?

Marked out of 1.00

Select one: 
a. Standardized role descriptions

b. Template for organizational charts

c. Standardized stakeholder list

d. Template for position descriptions

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The correct answer is: Standardized stakeholder list

Question 21 What is the primary risk with including reserves or contingency allowances in your
Not answered cost estimate?

Marked out of 1.00

Select one:
a. Cancelling your project

b. Overstating the cost estimate

c. Tracking the funds

d. Understating the cost estimate

The correct answer is: Overstating the cost estimate

Question 22 There are likely to be team loyalty issues in a matrixed environment. All of the
Not answered following are true regarding this situation as it pertains to the Manage Project Team
process except for which one?
Marked out of 1.00

Select one:
a. The project manager is generally responsible for managing this relationship.

b. Two of the tools and techniques you might use to manage these relationships
effectively are communications methods and issue logs.

c. In this type of structure, team members report to both a functional manager

and a project manager.

d. The effective management of these reporting relationships is often a critical

success factor for the project.

The correct answer is: Two of the tools and techniques you might use to manage
these relationships effectively are communications methods and issue logs.
 Question 23 You are a project manager working on contract. You’ve performed earned value
Not answered analysis and discovered that the project will be completed on time and under the

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original estimated amount. This means the profit to your company will decrease as
will your personal bonus. Which of the following should you do? 
Select one:
a. Tell the customer you’re adding requirements to the project that were originally
cut because of cost constraints.

b. Bill the customer for the full amount of the contract because this was the
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original agreedupon price.

c. Add activities to the project to increase the cost enough to meet the original
estimated amount.

d. Upon completion, inform the customer the project has come in under budget.

The correct answer is: Tell the customer you’re adding requirements to the project
that were originally cut because of cost constraints.

Question 24 You are working on a project and discover that one of the business users responsible
Not answered for testing the product never completed this activity. She has written an email
requesting that one of your team members drop everything to assist her with a
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problem that could have been avoided if she would have performed the test. This
employee reports to a stakeholder, not to the project team. You estimate that the
project might not be completed on time as a result of this missed activity. All of the
following are true except for which one?

Select one:
a. You should recommend a preventive action to reduce the possibility of future
project performance veering off track because of this employee’s failure to
perform this activity.

b. You’ve created a forecast, an output of the Monitor and Control Project Work
process, using past performance to predict what the project’s future condition
might look like.

c. You might have to request a change to the project schedule as a result of this
missed activity.

d. You should recommend a corrective action to bring the expected future project
performance back into line with the project management plan because of this
employee’s failure to perform this activity.

The correct answer is: You should recommend a preventive action to reduce the
possibility of future project performance veering off track because of this employee’s
failure to perform this activity.
 Question 25 You are the project manager on a project to improve traffic flow in the company’s
Not answered parking garage. You decide to use flowcharting to—

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Select one: 
a. Show dependencies between tasks

b. Forecast future outcomes

c. Help anticipate how problems occur

d. Show the results of a process

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The correct answer is: Help anticipate how problems occur

Question 26 As you work on your project to update its software training classes to focus on an
Not answered agile approach, you have a number of key stakeholders. As many students and their
managers are requesting these classes, your CEO has taken a special interest in
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your project and has asked you to accelerate your schedule to complete it in two
months rather than in your planned six months but still have quality offerings. This
means as you work to monitor overall project stakeholder relationships, you should—

Select one:
a. Provide presentations to each stakeholder group

b. Provide notifications to stakeholders about status regularly

c. Determine how changes will be monitored and controlled

d. Ask your stakeholders for regular feedback as you work on your project

The correct answer is: Determine how changes will be monitored and controlled

Question 27 You are implementing a project management methodology for your company that
Not answered requires you to establish a change control board. Which one of the following
statements best describes a change control board?
Marked out of 1.00

Select one:
a. Managed by the project manager, who also serves as its secretary

b. Composed of key project team members

c. Recommended for use on all (large and small) projects

d. Used to review, evaluate, approve, delay, or reject changes to the project

The correct answer is: Used to review, evaluate, approve, delay, or reject changes to
the project
 Question 28 You plan to hold a series of meeting as you execute the project plan. While different
Not answered attendees will attend each meeting, a best practice to follow is to:

Marked out of 1.00

Select one: 
a. Not mix the types of meetings on your project

b. Recognize that roles and responsibilities may overlap so focus on holding

meetings primarily for decision making

c. Group stakeholders into categories to determine which ones should attend

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each meeting

d. Be sensitive to the fact that stakeholders often have very different objectives
and invite them to determine the meeting’s agenda

The correct answer is: Not mix the types of meetings on your project

Question 29 Your customer signed off on the requirements document and scope statement of your
Not answered video game project last month. Today she stated she would like to make it an
interactive game that can be played on a television and on a computer. This
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represents a requested scope change that, at a minimum—

Select one:
a. Should be reviewed according to the perform integrated change control
process

b. Results in a lesson learned

c. Results in a change to all project baselines

d. Requires adjustments to cost, time, quality, and other objectives

The correct answer is: Should be reviewed according to the perform integrated
change control process

Question 30 The performance measurement baseline consists of all the following EXCEPT—
Not answered
Select one:
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a. Scope baseline

b. Cost baseline

c. Schedule baseline

d. Requirements baseline

The correct answer is: Requirements baseline

 Question 31 Assume you are managing a project, and your project management plan has been
Not answered approved. Your project has a high level of change associated with it. There is active

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and ongoing stakeholder involvement. This means you probably are working with a(n)
— 
Select one:
a. Incremental life cycle

b. Predictive life cycle

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c. Adaptive life cycle

d. Iterative life cycle

The correct answer is: Adaptive life cycle

Question 32 Assume that your actual costs are $1,000; your planned value is $1,200; and your
Not answered earned value is $1,500. Based on these data, what can be determined regarding your
schedule variance?
Marked out of 1.00

Select one:
a. At +$500, the situation is favorable, as physical progress is being
accomplished at a lower cost than was forecasted.

b. At –$300, you have a behind-schedule condition, and your critical path has
slipped.

c. At –$300, the physical progress is being accomplished at a slower rate than is

planned, indicating an unfavorable situation.

d. At +$300, the situation is favorable, as physical progress is being

accomplished ahead of your plan.

The correct answer is: At +$300, the situation is favorable, as physical progress is
being accomplished ahead of your plan.

Question 33 Contract type selection is dependent on the degree of risk or uncertainty facing the
Not answered project manager. From the perspective of the buyer, the preferred contract type in a
low-risk situation is—
Marked out of 1.00

Select one:
a. Fixed-price-incentive

b. Cost-plus-fixed fee

c. Firm-fixed-price

d. Cost-plus-a-percentage-of-cost

The correct answer is: Firm-fixed-price

 Question 34 Assume you are working on a multi-phase project as your project is planned to last
Not answered three years. A best practice is to—

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Select one: 
a. Rely on your PMO for guidance

b. Periodically review the business case

c. Use a single prime contractor and have this contractor award any subcontracts

d. Set up a ‘tight matrix’

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The correct answer is: Periodically review the business case

Question 35 Each project can benefit from stakeholder involvement; however, it is in both the
Not answered project manager’s and the teams’ best interest to ensure that all project
stakeholdershave positive attitudes toward the project and its goals and objectives.
Marked out of 1.00
Working as a project manager, you have a number of key stakeholders on your
project. The stakeholder that identifies potential conflicts between organizational
strategies and project goals is the—

Select one:
a. Director of the project management office

b. Chairperson of the Governance Board

c. Program manager

d. Chief Operating Officer

The correct answer is: Program manager

Question 36 You are the project manager for a major logistics installation project and must obtain
Not answered specific services from local sources external to your project. Your subcontracts
administrator has told you to prepare a product or service description, which is
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referenced in a—

Select one:
a. Project statement of work

b. Contract

c. Request for proposal

d. Contract scope statement

The correct answer is: Project statement of work

 Question 37 The key output of identify stakeholders that documents identification information,
Not answered assessment information, and classification is the—

Marked out of 1.00

Select one: 
a. Communications log

b. Communications plan

c. Stakeholder management plan

d. Stakeholder register
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The correct answer is: Stakeholder register

Question 38 The VP of marketing approaches you and requests that you change the visitor logon
Not answered screen on the company’s website to include a username with at least six characters.
This is considered
Marked out of 1.00

Select one:
a. project execution

b. ongoing operations

c. project initiation

d. a project

The correct answer is: ongoing operations

Question 39 Your company manufactures small kitchen appliances. It is introducing a new product
Not answered line of appliances in designer colors with distinctive features for kitchens in small
spaces. These new products will be offered indefinitely starting with the spring catalog
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release. To determine the characteristics and features of the new product line, you will
have to perform which of the following?

Select one:
a. Consulting with the stakeholders

b. Planning the project life cycle

c. Progressive elaboration

d. Fast tracking

The correct answer is: Progressive elaboration

Question 40 Which of the following brings together a set of tools and techniques used to describe,
Not answered organize, and monitor the work of project activities?

Marked out of 1.00

Select one:
a. Project managers

b. Project management

c. Stakeholders

d. The PMBOK Guide

The correct answer is: Project management

 Question 41 As you manage the railroad switching station project, you are concerned that the
Not answered business analyst who was responsible for preparing the WBS may have overlooked

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some parts of the project. In order to see if the WBS requires enhancements you
decide to— 
Select one:
a. Perform a cause-and-effect diagram

b. Use an affinity diagram

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c. Review the accompanying WBS Dictionary with a member of the PMO

d. Meet with your sponsor

The correct answer is: Use an affinity diagram

Question 42 A good quality audit should be:

Not answered
Select one:
Marked out of 1.00
a. informal and independent

b. structured and internal

c. structured and independent

d. informal and internal

The correct answer is: structured and independent

Question 43 Constancy of purpose is a core concept for continuous improvement. An organization

Not answered displaying constancy of purpose must have all the following elements EXCEPT—

Marked out of 1.00

Select one:
a. Separate quality assurance and quality control departments reporting to senior
management

b. Documented and well-disseminated statements of purpose and vision

c. An awareness by all members of the organization of the purpose, vision, goals,

and objectives and their roles in achieving them

d. A set of strategic and tactical plans

The correct answer is: Separate quality assurance and quality control departments
reporting to senior management
 Question 44 Recently your company introduced a new set of “metal woods” to its established line
Not answered of golfing equipment. However, in the past weeks many of the clubs have been

Marked out of 1.00

returned because of quality problems. You decide to conduct a failure mode and
criticality analysis to— 
Select one:
a. Evaluate failure modes and causes associated with the design and
manufacture of this product

b. Analyze the product development cycle after product release to determine

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strengths and weaknesses

c. Help management set priorities in its existing manufacturing processes to avoid

failures

d. Evaluate failure modes and causes associated with the design and
manufacture of a new product to replace the clubs

The correct answer is: Evaluate failure modes and causes associated with the design
and manufacture of a new product to replace the clubs

Question 45 If operations on a work package were estimated to cost $1,500 and finish today but,
Not answered instead, have cost $1,350 and are only two-thirds complete, the cost variance is—

Marked out of 1.00

Select one:
a. $150

b. –$350

c. –$500

d. –$150

The correct answer is: –$350

Question 46 Procurement audits review which of the following?

Not answered
Select one:
Marked out of 1.00
a. The procurement process from Procurement Planning through Contract
Administration

b. The contract administration process from Solicitation Planning through

Contract Closure

c. The contract administration process from Solicitation Planning through

Contract Administration

d. The procurement process from Procurement Planning through Contract

Closure

The correct answer is: The contract administration process from Solicitation Planning
through Contract Administration
 Question 47 Before considering a project closed, what document should be reviewed to ensure
Not answered that project scope has been satisfied?

Marked out of 1.00

Select one: 
a. Project management plan

b. Project scope statement

c. Scope management plan

d. Project closeout checklists

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The correct answer is: Project management plan

Question 48 You have collected the work performance information for your project to be included in
Not answered the project archives. What is the purpose of the work performance information?

Marked out of 1.00

Select one:
a. The work performance information is used as historical information for future
projects that are similar in scope to this project.

b. The work performance information is used to determine the status of project

activities and make certain the project goals and objectives are met.

c. The work performance information is used as part of the formal acceptance

process to verify contract expenditures.

d. The work performance information is included in the project archive

documentation after its accuracy is confirmed.

The correct answer is: The work performance information is used to determine the
status of project activities and make certain the project goals and objectives are met.

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Thi thử

BL-IT4244-132671 - Quản trị dự án CNTT

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Started on Saturday, 30 July 2022, 8:16 PM

State Finished

Completed on Saturday, 30 July 2022, 8:16 PM

Time taken 7 secs

Marks 0.00/48.00

Grade 0.00 out of 10.00 (0%)

Question 1 The VP of customer service has expressed concern over a project in which you’re
Not answered involved. His specific concern is that if the project is implemented as planned, he’ll
have to purchase additional equipment to staff his customer service center. The cost
Marked out of 1.00
is substantial and was not taken into consideration in the project budget. The project
sponsor insists that the project must go forward as originally planned or the customer
will suffer. Which of the following is true?

Select one:
a. The conflict should be resolved in favor of the project sponsor.

b. The VP of customer service is correct. Since the cost was not taken into
account at the beginning of the project, the project should not go forward as
planned. Project initiation should be revisited to examine the project plan and
determine how changes can be made to accommodate customer service.

c. The conflict should be resolved in favor of the customer.

d. The conflict should be resolved in favor of the VP of customer service.

The correct answer is: The conflict should be resolved in favor of the customer.

Question 2 You have been appointed project manager for a new project in your organization and
Not answered must prepare a project management plan. You decide to prepare a WBS to show the
magnitude and complexity of the work involved. No WBS templates are available to
Marked out of 1.00
help you. To prepare the WBS, your first step should be to—

Select one:
a. Determine the cost and duration estimates for each project deliverable

b. Identify the components of each project deliverable

c. Determine the key tasks to be performed

d. Identify and analyze the deliverables and related work

The correct answer is: Identify and analyze the deliverables and related work
 Question 3 You have assembled a core team to develop the project management plan for the
Not answered next generation of fatigue fighting drugs. The science is complex, and the extended

Marked out of 1.00

team of researchers, clinicians, and patients for trials exceeds 500 people. The
content of your project management plan will be directed primarily by two factors. 
They are—

Select one:
a. Project complexity and the capability of resources

b. Number of resources and project schedule

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c. Team member experience and budget

d. Application area and complexity

The correct answer is: Application area and complexity

Question 4 Assume on your project you have identified 250 stakeholders located in three
Not answered continents and of these 250, you have determined that 200 of them will be actively
involved and interested in your project. Therefore, as you determine an appropriate
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communication method, your best approach is—

Select one:
a. E-mails

b. Elaborate status reports

c. Knowledge repositories

d. Simple status reports

The correct answer is: Knowledge repositories

Question 5 You have a conflict on your team but have enough time to resolve it, and you want to
Not answered maintain future relationships. Thankfully, there is mutual trust, respect, and confidence
among the parties involved. You decide to use confronting to resolve this conflict. In
Marked out of 1.00
using this approach, your first step should be to—

Select one:
a. Establish ground rules

b. Explore alternatives

c. Acknowledge that conflict exists

d. Separate people from the problem

The correct answer is: Acknowledge that conflict exists

 Question 6 You have eight key stakeholders to communicate with on your project. Which of the
Not answered following is true?

Marked out of 1.00

Select one: 
a. There are 36 channels of communication, and this should be a consideration
when using the communications technology tool and technique.

b. There are 28 channels of communication, and this should be a consideration

when using the communications technology tool and technique.
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c. There are 36 channels of communication, and this should be a consideration

when using the communications requirements analysis tool and technique.

d. There are 28 channels of communication, and this should be a consideration

when using the communications requirements analysis tool and technique.

The correct answer is: There are 28 channels of communication, and this should be a
consideration when using the communications requirements analysis tool and
technique.

Question 7 Which of the following is true regarding the project scope statement?
Not answered
Select one:
Marked out of 1.00
a. The project scope statement describes how the team will define and develop
the work breakdown structure.

b. The project scope further elaborates the Initiating processes and serves as a
basis for future project decisions.

c. The project scope statement assesses the reliability of the project scope and
describes the process for verifying and accepting completed deliverables.

d. The project scope statement includes a change control system that describes
how to make changes to the project scope.

The correct answer is: The project scope further elaborates the Initiating processes
and serves as a basis for future project decisions.

Question 8 You are the project manager for a subcontractor on a major contract. The prime
Not answered contractor has asked that you manage your work in a detailed manner. Your first step
is to—
Marked out of 1.00

Select one:
a. Follow the WBS that the prime contractor developed for the project and use the
work packages you identified during the proposal

b. Develop a subproject WBS for the work package that is your company’s
responsibility

c. Establish a similar coding structure to the prime contractor’s to facilitate use of

a common project management information system

d. Develop a WBS dictionary to show specific staff assignments

The correct answer is: Develop a subproject WBS for the work package that is your
company’s responsibility
 Question 9 You work for a furniture manufacturer. Your project is going to design and produce a
Not answered new office chair. The chair will have the ability to function as a regular chair and also

Marked out of 1.00

the ability to transform its occupant into an upright, kneeling position. The design
team is trying to determine the combination of comfort and ease of transformation to 
the new position that will give the chair the best characteristics while keeping the
costs reasonable. Several different combinations have been tested. This is an
example of which of the following tools and techniques of Quality Planning?

Select one:
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a. DOE

b. Benchmarking

c. COQ

d. Quality metrics

The correct answer is: Quality metrics

Question 10 You are the project manager working on a research project for a new drug treatment.
Not answered Your preliminary project schedule runs past the due date for a federal grant
application. The manager of the R&D department has agreed to release two
Marked out of 1.00
resources to work on your project in order to meet the federal grant application date.
This is an example of ___________________.

Select one:
a. resource leveling

b. fast tracking

c. crashing

d. adjusting the resource calendar

The correct answer is: fast tracking

 Question 11 Review the following network diagram and table. Of the various activities, which ones
Not answered would you crash and in what order?

Marked out of 1.00


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Select one:
a. A, B, E, and F

b. A, B, D, and F

c. A, C, E, and F

d. C, A, F, and G

The correct answer is: C, A, F, and G

Question 12 Your lead engineer estimates that a work package will most likely require 50 weeks to
Not answered complete. It could be completed in 40 weeks if all goes well, but it could take 180
weeks in the worst case. What is the PERT estimate for the expected duration of the
Marked out of 1.00
work package?

Select one:
a. 70 weeks

b. 140 weeks

c. 90 weeks

d. 45 weeks

The correct answer is: 70 weeks

 Question 13 Your project’s primary constraint is quality. To make certain the project team members
Not answered don’t feel too pressed for time and to avoid schedule risk, you decide to use which of

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the following activity estimating tools?

Select one:
a. Quantitatively based durations

b. Analogous estimating

c. Reserve analysis
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d. Expert judgment

The correct answer is: Quantitatively based durations

Question 14 You are a project manager for Fountain of Youth Spring Water bottlers. Your project
Not answered involves installing a new accounting system, and you’re performing the risk-planning
processes. You have identified several problems along with the causes of those
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problems. Which of the following diagrams will you use to show the problem and its
causes and effects?

Select one:
a. Decision tree diagram

b. Benchmark diagram

c. Simulation tree diagram

d. Fishbone diagram

The correct answer is: Fishbone diagram

Question 15 Each one of the following statements about risk avoidance is true EXCEPT that it—
Not answered
Select one:
Marked out of 1.00
a. Accepts the consequences of the risk event should it occur

b. Isolates the project’s objectives from the risk’s impact

c. Focuses on changing the project management plan to eliminate entirely the

threat

d. Changes the project objective that is in jeopardy

The correct answer is: Accepts the consequences of the risk event should it occur
 Question 16 You are using the interviewing technique of the Quantitative Risk Analysis process.
Not answered You intend to use normal and lognormal distributions. All of the following statements

Marked out of 1.00

are true regarding this question except which one?

Select one:
a. Triangular distributions rely on optimistic, pessimistic, and most likely estimates
to quantify risks. 

b. Normal and lognormal distributions use mean and standard deviation to

quantify risks.
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c. Distributions graphically display the impacts of risk to the project objectives.

d. Interviewing techniques are used to quantify the probability and impact of the
risks on project objectives.

The correct answer is: Normal and lognormal distributions use mean and standard
deviation to quantify risks.

Question 17 Projects are particularly susceptible to risk because—

Not answered
Select one:
Marked out of 1.00
a. Murphy’s law states that “if something can go wrong, it will”

b. Project management tools are generally unavailable at the project team level

c. There is uncertainty in all projects

d. There are never enough resources to do the job

The correct answer is: There is uncertainty in all projects

Question 18 You are the project manager for an upcoming outdoor concert event. You’re working
Not answered on the procurement plan for the computer software program that will control the
lighting and screen projections during the concert. You’re comparing the cost of
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purchasing a software product to the cost of your company programmers writing a
custom software program. You are engaged in which of the following?

Select one:
a. Procurement planning

b. Creating the procurement management plan

c. Make-or-buy analysis

d. Using expert judgment

The correct answer is: Using expert judgment

 Question 19 Estimating the type and quantities of material, people, equipment or supplies required
Not answered to perform each activity is:

Marked out of 1.00

Select one: 
a. Estimate Activity Resources

b. Activity Resource Requirements

c. Estimate Activity Workload

d. Estimate Activity Input

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The correct answer is: Estimate Activity Resources

Question 20 You are the project manager for Design Your Web Site, Inc. Your company is
Not answered designing the website for a national grocery store chain. You have your activity list in
hand and are ready to diagram the activity dependencies using the PDM technique.
Marked out of 1.00
Which of the following statements is true?

Select one:

a. PDM is also the AON diagramming method.

b. PDM is also the ADM diagramming method.

c. PDM is also the AOA diagramming method.

d. PDM is also the AND diagramming method.

The correct answer is: PDM is also the AOA diagramming method.

Question 21 If you are working on a project with constantly changing scope, which contract type
Not answered would work best when hiring an outside vendor to complete a portion of the work?

Marked out of 1.00

Select one:
a. Time and material

b. Lump sum

c. Cost reimbursable

d. Fixed price

The correct answer is: Time and material

Question 22 Which of the following statements most accurately describes a project scenario?
Not answered
Select one:
Marked out of 1.00
a. The influence of the stakeholders is the same all through the project.

b. The next phase of a project should never start until the deliverables for the
previous phase have been completely reviewed and approved.

c. Changes in project scope during the initial phases of the project are very
expensive.

d. Staffing peaks up during the execution phase of a project.

The correct answer is: Staffing peaks up during the execution phase of a project.
 Question 23 Your project is progressing as planned. The project team has come up with a demo
Not answered that the sales team will use when making presentations to prospective clients. You will

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do which of the following at your next stakeholder project status meeting?

Select one:
a. Review the technical documentation of the demo, and obtain approval and
sign-off.

b. Preview the demo for stakeholders, and obtain their approval and sign-off.
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c. Report that the demo has been noted as a completed task in the information
retrieval system.

d. Report on the progress of the demo, and note that it’s a completed task.

The correct answer is: Report on the progress of the demo, and note that it’s a
completed task.

Question 24 Schedule control is one important way to avoid delays. While planning and executing
Not answered schedule recovery, one tool available to you for control schedules is—

Marked out of 1.00

Select one:
a. Adjusting leads and lags

b. Changing the schedule management plan

c. Changing all project and resource calendars

d. Immediately rebaselining

The correct answer is: Adjusting leads and lags

Question 25 Work performance information is an output of which process?

Not answered
Select one:
Marked out of 1.00
a. Manage communications

b. Control communications

c. Report performance

d. Manage risks

The correct answer is: Control communications

Question 26 Written change requests should be required on—

Not answered
Select one:
Marked out of 1.00
a. Projects for which the cost of a change control system can be justified

b. Only large projects

c. All projects, large and small

d. Projects with a formal configuration management system in place

The correct answer is: All projects, large and small

 Question 27 You are managing a large project with 20 key internal stakeholders, eight contractors,
Not answered and six team leaders. You must devote attention to effective integrated change

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control. This means you are concerned primarily with—

Select one:
a. Establishing a change control board that oversees the overall project changes

b. Reviewing, approving, and controlling changes

c. Maintaining baseline integrity, integrating product and project scope, and

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coordinating change across knowledge areas

d. Integrating deliverables from different functional specialties on the project

The correct answer is: Reviewing, approving, and controlling changes

Question 28 You want to minimize the impact of changes on your project, yet you want to ensure
Not answered that change is managed when and if it occurs. This can be done through each of the
following ways EXCEPT—
Marked out of 1.00

Select one:
a. Approving changes and incorporating them into a revised baseline

b. Documenting the complete impact of requested changes

c. Rejecting requested changes

d. Ensuring that project scope changes are reflected in changes to product scope

The correct answer is: Ensuring that project scope changes are reflected in changes
to product scope

Question 29 Which of the following is an example of recommended corrective action in risk

Not answered management?

Marked out of 1.00

Select one:
a. Conducting a risk review

b. Engaging in additional risk response planning

c. Conducting a risk audit

d. Performing the contingency plan

The correct answer is: Performing the contingency plan

 Question 30 You are the project manager for Xylophone Phonics. It produces children’s software
Not answered programs that teach basic reading and math skills. You’re performing cost estimates

Marked out of 1.00

should you use? 
for your project and don’t have a lot of details yet. Which of the following techniques

Select one:
a. Bottom-up estimating techniques, because this is a form of expert judgment
that uses historical information from similar projects

b. Monte Carlo analysis, because this is a modeling technique that uses

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simulation to determine estimates

c. Analogous estimating techniques, because this is a form of expert judgment

that uses historical information from similar projects

d. Parametric modeling, because this is a form of simulation used to determine

estimates

The correct answer is: Analogous estimating techniques, because this is a form of
expert judgment that uses historical information from similar projects

Question 31 The cumulative cost curve for planned and actual expenditures—
Not answered
Select one:
Marked out of 1.00
a. Helps to monitor project performance at a glance

b. Forecasts total project expenditures

c. Is also known as a histogram

d. Is used for calculating the CPI

The correct answer is: Helps to monitor project performance at a glance

Question 32 You have decided to award a contract to a seller that has provided quality services to
Not answered your company frequently in the past. Your current project, although somewhat
different from previous projects, is similar to other work the seller has performed. In
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this situation, to minimize your risk you should award what type of contract?

Select one:

a. Fixed price with economic price adjustment

b. Cost-plus-award-fee

c. Fixed-price-incentive (firm target)

d. Firm-fixed-price

The correct answer is: Firm-fixed-price

 Question 33 You are managing a virtual team. The project has been under way for several months,
Not answered and you believe your team members do not view themselves as a team or a unified

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group. To help rectify this situation, you should—

Select one:
a. Provide team members with the latest in communications technology and
mandate its use

b. Enhance communications planning

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c. Mandate that the team follow the vision and mission statement of his or her
organization

d. Ensure that every member of the project team uses e-mail as a form of
communication

The correct answer is: Enhance communications planning

Question 34 What are decision models?

Not answered
Select one:
Marked out of 1.00
a. Project resource and budget selection methods

b. Project selection criteria

c. Project selection methods

d. Project selection committees

The correct answer is: Project selection methods

Question 35 Which of the following is true regarding the project charter?

Not answered
Select one:
Marked out of 1.00
a. The project charter should be published under the name of the project
champion.

b. The project charter should be published under the project sponsor’s name.

c. The project charter should be published under the name of the project
manager.

d. The project charter should be published under the name of a manager external
to the project.

The correct answer is: The project charter should be published under the name of a
manager external to the project.
 Question 36 The Requirements Traceability Matrix helps in tracing all of the following except:
Not answered


Select one:
Marked out of 1.00
a. Requirements to project scope

b. Requirements to project risk

c. Requirements to project objectives

d. Requirements to test strategy

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The correct answer is: Requirements to project risk

Question 37 Your company is embarking on a project to launch a new product delivery service.
Not answered You are the project manager for this project and have just finished the concept phase.
The various outputs/deliverable(s) for this phase include—
Marked out of 1.00

Select one:
a. Roles and responsibilities of the project manager

b. Project charter and stakeholder register

c. Project management plan

d. Scope of work and requirements

The correct answer is: Project charter and stakeholder register

Question 38 Project managers have the highest level of authority and the most power in which
Not answered type of organizational structure?

Marked out of 1.00

Select one:
a. Functional

b. Projectized

c. Balanced matrix

d. Strong matrix

The correct answer is: Projectized

Question 39 Fill in the blank: _______________means developing in steps and continuing by

Not answered increments.

Marked out of 1.00

Select one:
a. Progressive management

b. Iterative elaboration

c. Progressive elaboration

d. Waterfall development

The correct answer is: Progressive elaboration

 Question 40 Defining a new project or a new phase of an existing project relates to:
Not answered


Select one:
Marked out of 1.00
a. Control process

b. Planning process

c. Initiating process

d. Scope management process

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The correct answer is: Initiating process

Question 41 A simple performance report provides information on—

Not answered
Select one:
Marked out of 1.00
a. Unacceptable variances

b. Customer satisfaction

c. Percent complete

d. Scope creep

The correct answer is: Percent complete

Question 42 Rank ordering of defects should be used to guide corrective action. This is the
Not answered underlying principle behind—

Marked out of 1.00

Select one:
a. Pareto diagrams

b. Inspections

c. Trend analysis

d. Control charts

The correct answer is: Pareto diagrams

Question 43 The area where the project manager can have the greatest impact on the quality of
Not answered his or her project is in—

Marked out of 1.00

Select one:

a. Quality assurance

b. Quality planning

c. Quality improvement

d. Quality control

The correct answer is: Quality assurance

 Question 44 The quality management plan describes all the following EXCEPT the—
Not answered

Marked out of 1.00

Select one:
a. Methods the team will use to meet the project’s qualityrequirements

b. Procedures used to conduct trade-off analyses among cost, schedule, and
quality

c. Efforts at the front end of a project to ensure that decisionsare based on

accurate information
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d. Method for implementing the quality policy

The correct answer is: Procedures used to conduct trade-off analyses among cost,
schedule, and quality

Question 45 Which of the following tools and techniques is used in the close project or phase
Not answered process?

Marked out of 1.00

Select one:

a. Project management methodology

b. Project management information system

c. Work performance information

d. Expert judgment

The correct answer is: Expert judgment

Question 46 Requirements for formal deliverable acceptance are defined in the—

Not answered
Select one:
Marked out of 1.00
a. Contract

b. Specifications

c. Overall project management plan

d. Procurement management plan

The correct answer is: Contract

Question 47 Which of the following processes are performed in the Closing process group and in
Not answered what order?

Marked out of 1.00

Select one:
a. Scope Verification and then Close Project

b. Contract Closure and then Close Project

c. Contract Closure and then Scope Verification

d. Close Project and then Contract Closure

The correct answer is: Scope Verification and then Close Project
 Question 48 During the closing phase of the project, the top-ranked source of conflict is—
Not answered

Marked out of 1.00

Select one:
a. Administrative procedures

b. Cost

c. Schedule

d. Human resources
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The correct answer is: Schedule

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BL-IT4244-132671 - Quản trị dự án CNTT

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Started on Saturday, 30 July 2022, 8:26 PM

State Finished

Completed on Saturday, 30 July 2022, 8:26 PM

Time taken 8 secs

Marks 0.00/48.00

Grade 0.00 out of 10.00 (0%)

Question 1 As a PMP, one of your responsibilities is to ensure integrity on the project. When your
Not answered personal interests are put above the interests of the project or when you use your
influence to cause others to make decisions in your favor without regard for the
Marked out of 1.00
project outcome, this is considered which of the following?

Select one:
a. Culturally unacceptable

b. Conflict of interest

c. Using professional knowledge inappropriately

d. Personal conflict issue

The correct answer is: Conflict of interest

Question 2 All the following elements must be evident in a written contract for it to be legally
Not answered enforceable EXCEPT—

Marked out of 1.00

Select one:
a. Pricing structure

b. Legal capacity

c. Appropriate form

d. Mutual assent

The correct answer is: Pricing structure

 Question 3 Which of the following formulas calculates the number of communication channels in
Not answered a project?

Marked out of 1.00

Select one: 
a. (2^n-2)/(1^n)

b. (n*n-1)/n

c. (n*n-1)/2

d. n*(n-1)/2
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The correct answer is: n*(n-1)/2

Question 4 A communications management plan includes which one of the following sample
Not answered contents?

Marked out of 1.00

Select one:
a. Escalation processes, including time frames and the management chains

b. Issues

c. Project assumptions and constraints

d. Dimensions

The correct answer is: Escalation processes, including time frames and the
management chains

Question 5 You work for a telecommunications company, and when developing a project
Not answered management plan for a new project, you found that you must tailor some company
processes because the product is so different than those products typically produced
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by your company. To tailor these processes, you will follow—

Select one:
a. Stakeholder risk tolerances

b. Structure of your company

c. Expert judgment

d. Standardized guidelines and work instructions

The correct answer is: Standardized guidelines and work instructions

Question 6 Each WBS component should be assigned a unique identifier from a code of
Not answered accounts to—

Marked out of 1.00

Select one:
a. Sum costs, schedule, and resource information

b. Link the WBS to the bill of materials

c. Enable the WBS to follow a similar numbering system to that of the

organization’s units as part of the organizational breakdown structure

d. Link the WBS to the project management plan

The correct answer is: Sum costs, schedule, and resource information
 Question 7 Which conflict resolution technique do project managers use most often?
Not answered

Marked out of 1.00

Select one:
a. Confronting

b. Norming

c. Smoothing

d. Forcing
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The correct answer is: Norming

Question 8 Which of the following defines the total scope of the project and represents the work
Not answered specified in the current approved project scope statement?

Marked out of 1.00

Select one:
a. Requirements Breakdown Structure (RBS)

b. Project Charter

c. Work Breakdown Structure (WBS)

d. Bill of Material (BOM)

The correct answer is: Work Breakdown Structure (WBS)

Question 9 Your company, which operates one of the region’s largest chemical processing plants,
Not answered has been convicted of illegally dumping toxic substances into the local river. The court
has mandated that the required cleanup activities be completed by February 15. This
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date is an example of—

Select one:
a. A discretionary dependency

b. An external dependency

c. A milestone

d. A key event

The correct answer is: A milestone

 Question 10 If your expected value is 110 and the standard deviation is 12, which of the following
Not answered is true?

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Select one: 
a. There is approximately a 75 percent chance of completing this activity in 86 to
134 days.

b. There is approximately a 95 percent chance of completing this activity in 98 to

122 days.
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c. There is approximately a 68 percent chance of completing this activity in 98 to

122 days.

d. There is approximately a 99 percent chance of completing this activity in 86 to

134 days.

The correct answer is: There is approximately a 68 percent chance of completing this
activity in 98 to 122 days.

Question 11 Which of the following statements is true regarding the critical path?
Not answered
Select one:
Marked out of 1.00
a. It allows for looping and branching.

b. It should never be compressed.

c. It’s the duration of all tasks with zero float.

d. The critical path technique is the same as PERT.

The correct answer is: It allows for looping and branching.

Question 12 If a project planner imposes a finish time of 14 on the project with no change in the
Not answered start date or activity durations, what is the total float of Activity E?

Marked out of 1.00

Select one:
a. Cannot be determined

b. 2

c. –1

d. 0

The correct answer is: –1

 Question 13 When would Rolling Wave Planning be useful in a project?
Not answered

Marked out of 1.00

Select one:
a. You should use Rolling Wave Planning to determine the correct sequencing for

long term items.

b. You should use Rolling Wave Planning to help you organize team member's
activities within a large project group.

c. You should use Rolling Wave Planning to help you achieve the appropriate
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level of detail in each work package at the right time.

d. You should use Rolling Wave Planning to help you determine which activities
are more important and should be done first.

The correct answer is: You should use Rolling Wave Planning to help you achieve the
appropriate level of detail in each work package at the right time.

Question 14 All of the following are true regarding the Qualitative Risk Analysis process except
Not answered which one?

Marked out of 1.00

Select one:
a. The probability and impact matrix is used during this process to assign red,
yellow, and green conditions to risks.

b. Qualitative Risk Analysis is an easy method of determining risk probability and

impact that usually takes a good deal of time to perform.

c. Risk urgency assessment is a tool and technique of this process used to

determine which risks need near-term response plans.

d. Probability and impact and expert interview are used to help correct biases that
occur in the data you’ve gathered during this process.

The correct answer is: The probability and impact matrix is used during this process
to assign red, yellow, and green conditions to risks.

Question 15 Your team is developing the risk management plan. Which tool and technique of this
Not answered process is used to develop risk cost elements and schedule activities that will be
included in the project budget and schedule?
Marked out of 1.00

Select one:
a. Strategies for both threats and opportunities

b. Planning meetings and analysis

c. Risk assessment techniques

d. Information gathering techniques

The correct answer is: Planning meetings and analysis

 Question 16 The purpose of a numeric scale in risk management is to—
Not answered


Select one:
Marked out of 1.00
a. Assign a relative value to the impact on project objectives if the risk in question
occurs

b. Avoid high-impact risks

c. Test project assumptions

d. Rank order risks in terms of very low, low, moderate, high, and very high
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The correct answer is: Assign a relative value to the impact on project objectives if the
risk in question occurs

Question 17 You’ve identified a risk event on your current project that could save $100,000 in
Not answered project costs if it occurs. Which of the following is true based on this statement?
(Choose the best answer.)
Marked out of 1.00

Select one:

a. This is a risk event that should be accepted, because the rewards outweigh the
threat to the project.

b. This a risk event that should be shared to take full advantage of the potential
savings.

c. This risk event should be mitigated to take advantage of the savings.

d. This risk event is an opportunity to the project and should be exploited.

The correct answer is: This risk event is an opportunity to the project and should be
exploited.

Question 18 You receive a frantic phone call from your vice president who says she is going to
Not answered meet with a prospective client in 15 minutes to discuss a large and complex project.
She asks you how much the project will cost. You quickly think of some similar past
Marked out of 1.00
projects, factor in a few unknowns, and give her a number. What type of estimate did
you just provide?

Select one:

a. Order-of-magnitude

b. Definitive

c. Budget

d. Detailed

The correct answer is: Order-of-magnitude

 Question 19 Which of the following are constraints that you might find during the Human Resource
Not answered Planning process?

Marked out of 1.00

Select one: 
a. Organizational interfaces, technical interfaces, and interpersonal interfaces

b. Organizational interfaces, collective bargaining agreements, and economic

conditions

c. Organizational structures, technical interfaces, and interpersonal interfaces

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d. Organizational structures, collective bargaining agreements, and economic

conditions

The correct answer is: Organizational structures, technical interfaces, and

interpersonal interfaces

Question 20 Sally is a project manager working on a project that will require a specially engineered
Not answered machine. Only three manufacturers can make the machine to the specifications Sally
needs. The price of this machine is particularly critical to this project. The budget is
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limited, and there’s no chance of securing additional funds if the bids for the machine
come in higher than budgeted. She’s developing the evaluation criteria for the bidders’
responses and knows all of the following are true except for which one?

Select one:
a. Sally will use standard contract forms provided by her procurement department
to write the contract for this machine.

b. Sally will update the contract statement of work with any new information.

c. Sally will review the project management plan, including the risk register, as
inputs to this process.

d. Sally will base the evaluation criteria on price alone since the budget is a
constraint.

The correct answer is: Sally will review the project management plan, including the
risk register, as inputs to this process.

Question 21 You are the project manger for Xylophone Phonics. This company produces children’s
Not answered software programs that teach basic reading and math skills. You are ready to assign
project roles, responsibilities, and reporting relationships. Which project Planning
Marked out of 1.00
process are you working on?

Select one:
a. Resource Planning

b. Human Resource Planning

c. Human Resource Acquisition

d. Acquire Staff

The correct answer is: Human Resource Planning

 Question 22 You are a project manager for an engineering company. Your company won the bid to
Not answered add ramp-metering lights to several on-ramps along a stretch of highway at the south

Marked out of 1.00

end of the city. You subcontracted a portion of the project to another company. The
subcontractor’s work involves digging the holes and setting the lamp poles in 
concrete. You discover, through an independent review, that the process the
subcontractor uses to report its progress is inefficient. Which of the following is true?

Select one:

a. You are in the Perform Quality Assurance process and have performed a
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quality audit.

b. You are in the Contract Administration process and have completed a contract
audit to ensure that the subcontractor’s performance meets the contract
requirements.

c. You are in the Performance Reporting process and have completed a

performance review of the contractor’s work.

d. You are in the Perform Quality Assurance process and have performed a
process analysis.

The correct answer is: You are in the Perform Quality Assurance process and have
performed a process analysis.

Question 23 You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your
Not answered company is competing with another retail store for the option of opening two new
stores in a foreign country. You have been invited to dinner with the prospective
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foreign business partners and their spouses upon your arrival. You know that all of the
following statements are generally true except for which one?

Select one:
a. You should spend time building relationships with your prospective foreign
business partners before getting down to business.

b. You should respect the cultural differences you’ll encounter when working with
your prospective foreign business partners.

c. You should explain your company’s rules, standards, and operating policies at
your first meeting with the prospective foreign business partners.

d. You should build an atmosphere of mutual trust and cooperation.

The correct answer is: You should explain your company’s rules, standards, and
operating policies at your first meeting with the prospective foreign business partners.
 Question 24 You are a project manager for an engineering company. Your company won the bid to
Not answered add ramp-metering lights to several on-ramps along a stretch of highway at the south

Marked out of 1.00

end of the city. You subcontracted a portion of the project to another company. The
subcontractor’s work involves digging the holes and setting the lamp poles in 
concrete. The subcontractor’s performance is not meeting the contract requirements.
Which of the following is not a valid option?

Select one:
a. You agree to meet with the subcontractor to see whether a satisfactory solution
Hide sidebars

can be reached. 

b. You document the poor performance in written form and send the
correspondence to the subcontractor.

c. You terminate the contract for poor performance and submit a change request
through Contract Administration.

d. You submit a change request through Contract Administration demanding that

the subcontractor comply with the terms of the contract.

The correct answer is: You terminate the contract for poor performance and submit a
change request through Contract Administration.

Question 25 One way to determine how to best update and communicate project performance and
Not answered respond to stakeholder information requests is to—

Marked out of 1.00

Select one:
a. Review the effectiveness of the communications management plan

b. Distribute performance reports

c. Set up a portal

d. Hold meetings

The correct answer is: Hold meetings

Question 26 You are responsible for ensuring that your seller’s performance meets contractual
Not answered requirements. For effective contract control, you should—

Marked out of 1.00

Select one:
a. Establish the appropriate contract type

b. Hold a bidders’ conference

c. Implement the contract change control system

d. Develop a statement of work

The correct answer is: Implement the contract change control system
 Question 27 Which performance measurement tells you what the projected total cost of the project
Not answered will be at completion?

Marked out of 1.00

Select one: 
a. CPI

b. EAC

c. SPI

d. ETC
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The correct answer is: EAC

Question 28 A number of tools and techniques are helpful in the perform integrated change control
Not answered process. If you want to implement an integrated change control process, you should
use—
Marked out of 1.00

Select one:
a. Configuration management software

b. A project management information system

c. Project status review meetings

d. Change control meetings

The correct answer is: Change control meetings

Question 29 A negative result from an SV calculation means which of the following?

Not answered
Select one:
Marked out of 1.00
a. EV is higher than PV.

b. PV equals 1.

c. EV is higher than AC.

d. PV is higher than EV.

The correct answer is: PV equals 1.

Question 30 Which of the following types of contracts has the least risk to the seller?
Not answered
Select one:
Marked out of 1.00
a. Cost-plus-fixed-fee

b. Fixed-price-incentive fee

c. Firm-fixed-price

d. Cost-plus-award-fee

The correct answer is: Cost-plus-fixed-fee

 Question 31 The project sponsor has approached you with a dilemma. The CEO announced at the
Not answered annual stockholders meeting that the project you’re managing will be completed by

Marked out of 1.00

the end of this year. The problem is that this is six months prior to the scheduled
completion date. It’s too late to go back and correct her mistake, and stockholders are
expecting implementation by the announced date. You must speed up the delivery
date of this project. Your primary constraint before this occurred was the budget. What
actions can you take to help speed up the project?

Select one:
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a. Ask for more money so that you can contract out one of the phases you had
planned to do with in-house resources.

b. Utilize negotiation and influencing skills to convince the project sponsor to

speak with the CEO and make a correction to her announcement.

c. Examine the project plan to see whether there are any phases that can be fast
tracked, and then revise the project plan to reflect the compression of the
schedule.

d. Hire more resources to get the work completed faster.

The correct answer is: Examine the project plan to see whether there are any phases
that can be fast tracked, and then revise the project plan to reflect the compression of
the schedule.

Question 32 Which term describes those costs in a contract that are associated with two or more
Not answered projects but are not traceable to either of them individually?

Marked out of 1.00

Select one:
a. Indirect

b. Variable

c. Direct

d. Semivariable

The correct answer is: Indirect

Question 33 Overall cost estimates must be allocated to individual activities to establish the cost
Not answered performance baseline. In an ideal situation, a project manager would prefer to prepare
estimates—
Marked out of 1.00

Select one:
a. Using a bottom-up estimating technique

b. After the budget is approved by management

c. Using a parametric estimating technique and model specific for that project
type

d. Before the budget is complete

The correct answer is: Before the budget is complete

 Question 34 Your selection committee is debating between two projects. Project A has a payback
Not answered period of 18 months. Project B has a cost of $125,000, with expected cash inflows of

Marked out of 1.00

$50,000 the first year and $25,000 per quarter after that. Which project should you
recommend? 
Select one:
a. Project A, because Project B’s payback period is 24 months

b. Project A, because Project B’s payback period is 20 months

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c. Either Project A or Project B, because the payback periods are equal

d. Project A, because Project B’s payback period is 21 months

The correct answer is: Project A, because Project B’s payback period is 21 months

Question 35 The business needs, strategic plan, and product scope description all describe
Not answered elements of which of the following?

Marked out of 1.00

Select one:
a. The project charter

b. Tools and techniques of the Initiating processes

c. Organizational process assets

d. The project statement of work

The correct answer is: The project statement of work

Question 36 Analyzing stakeholders is a part of the identify stakeholders process. Common

Not answered approaches for analyzing stakeholders in a qualitative manner includes all the
following two-axis grids, EXCEPT—
Marked out of 1.00

Select one:
a. Comparing power and influence

b. Comparing power and interest

c. Comparing influence and impact

d. Comparing influence and location

The correct answer is: Comparing influence and location

Question 37 One key reason that the develop project charter process is so important is that it—
Not answered
Select one:
Marked out of 1.00
a. States the methods for acceptance of the project’s deliverables

b. Describes the project’s characteristics

c. Documents the boundaries of the project

d. Links the project to the ongoing work of the organization

The correct answer is: Links the project to the ongoing work of the organization
 Question 38 You are a project manager working in a foreign country. You observe that some of
Not answered your project team members are having a difficult time adjusting to the new culture.

Marked out of 1.00

You provided them with training on cultural differences and the customs of this
country before arriving, but they still seem uncomfortable and disoriented. Which of 
the following statements is true?

Select one:
a. This condition is known as global culturalism.

b. This is the result of jet lag and travel fatigue.

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c. This is the result of working with teams of people from two different countries.

d. This condition is known as culture shock.

The correct answer is: This condition is known as culture shock.

Question 39 You’ve decided to try your hand at project management in the entertainment industry.
Not answered You’re working on a movie production, and the team has just completed the
storyboard phase of the project. Which of the following is true?
Marked out of 1.00

Select one:
a. All the phases of this project together make up a program.

b. The division of phases and determining which processes to use in each phase
is called tailoring.

c. The storyboard phase marks the end of the Initiating process group, and the
next phase of the project should begin.

d. The storyboard is a deliverable that marks the end of the phase. The
deliverable must be approved before the next phase begins.

The correct answer is: The storyboard is a deliverable that marks the end of the
phase. The deliverable must be approved before the next phase begins.

Question 40 You are a project manager working on gathering requirements and establishing
Not answered estimates for the project. Which process group are you in?

Marked out of 1.00

Select one:
a. Initiating

b. Planning

c. Monitoring and Controlling

d. Executing

The correct answer is: Planning

 Question 41 Project quality management was once thought to include only inspection or quality
Not answered control. In recent years, the concept of project quality management has broadened.

Marked out of 1.00

Which statement is NOT representative of the new definition of quality management?

Select one:
a. Quality is the concern of the quality assurance staff.

b. Customers require a documented and, in some cases, registered quality

assurance system.
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c. National and international standards and guidelines for quality assurance

systems are available.

d. Quality is designed into the product or service, not inspected into it.

The correct answer is: Quality is the concern of the quality assurance staff.

Question 42 The basic approach to quality management in projects is to be compatible with which
Not answered of the following:

Marked out of 1.00

Select one:
a. Inspection over prevention

b. The International Organization for Standardization (ISO)

c. Six-Sigma, failure mode and effect analysis, and total quality management

d. Methods, such as those recommended by Deming, Juran, and Crosby

The correct answer is: The International Organization for Standardization (ISO)

Question 43 The ISO 9000 standards provide—

Not answered
Select one:
Marked out of 1.00
a. Specifics for the implementation of quality systems

b. A framework for quality systems

c. The maximum process requirements necessary to ensure that customers

receive a good product

d. A description of how products should be produced

The correct answer is: A framework for quality systems

Question 44 A control chart should always contain:

Not answered
Select one:
Marked out of 1.00
a. Upper and lower specification limits

b. Upper and lower warning limits

c. The moving average

d. Upper and lower control limits

The correct answer is: Upper and lower control limits

 Question 45 Because you are working under a firm-fixed-price contract, management wants you to
Not answered submit the final invoice and close out the contract as soon as possible. Before final

Marked out of 1.00

payment on the contract can be authorized, you must—

Select one:
a. Audit the procurement process

b. Settle subcontracts

c. Prepare a contract completion statement

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d. Update and archive contract records

The correct answer is: Settle subcontracts

Question 46 Your project was just completed. Because of some unfortunate circumstances, the
Not answered project was delayed, causing cost overruns at the end of the project. This information
might be useful on future projects in all of the following activities except for which
Marked out of 1.00
one?

Select one:
a. Allocating resources

b. Product verification

c. Activity estimating

d. Cost estimating

The correct answer is: Allocating resources

Question 47 Your project has experienced some changes to the agreed-upon WBS elements. The
Not answered changes were approved through the proper change control process. The WBS
changes might in turn require which of the following?
Marked out of 1.00

Select one:

a. Risk response changes

b. Scope changes

c. Cost changes

d. Schedule revisions

The correct answer is: Cost changes

Question 48 Close procurements is a process that involves includes activities for administrative
Not answered closure such as—

Marked out of 1.00

Select one:
a. Transition of the final product and acceptance of deliverables

b. Customer acceptance and final payment

c. Audit project success or failure and archiving records

d. Final contractor payment and lessons learned

The correct answer is: Audit project success or failure and archiving records
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Time taken 8 secs

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Question 1 You are managing a project to introduce a new product to the marketplace that is
Not answered expected to have a very long life. In this situation, the concept of being temporary,
which is part of the definition of a project,—
Marked out of 1.00

Select one:
a. Does not apply because the project will not be short in duration

b. Recognizes that the project team will outlive the actual project

c. Does not apply because the project will have a lasting result

d. Does not apply to the product to be created

The correct answer is: Does not apply to the product to be created

Question 2 In the initial stage of the project life cycle, the project’s technical objectives are apt to
Not answered be understood only in a general sense. A major component of project conflict during
this stage of the project is—
Marked out of 1.00

Select one:
a. Confusion of establishing a project in the matrix management environment

b. Concerns about technical issues

c. Concerns over priorities and procedures

d. Schedules

The correct answer is: Confusion of establishing a project in the matrix management
environment
 Question 3 You are working on the next generation of software for mobile phones for your
Not answered telecommunications company. While time to market is critical, you know from your

Marked out of 1.00

work on other projects that management reviews can be helpful and plan to use them
on your project. You are documenting them as part of your— 
Select one:
a. Performance reviews

b. Project management plan

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c. Change management plan

d. Governance plan

The correct answer is: Project management plan

Question 4 Your organization has decided to use project management for all of its endeavors. It
Not answered has established a Center of Excellence for Project Management to support the
movement into management by projects and has appointed you as its director. Since
Marked out of 1.00
you work in a matrix environment, which of the following types of communications is
the most essential for success?

Select one:
a. Upward

b. Downward

c. Diagonal

d. Horizontal

The correct answer is: Horizontal

Question 5 The team members on your project have been complaining that they do not have any
Not answered sense of identity as a team because they are located in different areas of the building.
To remedy this situation, you developed a project logo and had it printed on T-shirts to
Marked out of 1.00
promote the project, but this action has not worked. Your next step is to—

Select one:
a. Create an air of mystery about the project

b. Establish a “team meeting room”

c. Issue guidelines on how team members should interact with other stakeholders

d. Initiate a newsletter

The correct answer is: Establish a “team meeting room”

 Question 6 Your company, Kick That Ball Sports, has appointed you project manager for its new
Not answered Cricket product line introduction. This is a national effort, and all the retail stores

Marked out of 1.00

across the country need to have the new products on the shelves before the media
advertising blitz begins. The product line involves three new products, two of which 
will be introduced together and a third one that will follow within two years. Product
number three will be elaborated in more detail closer to the product’s release date,
while the first two products will be elaborated in great detail now. The scope
management plan has just been completed. Which of the following is true? (Choose
the best response.)
Hide sidebars

Select one:
a. The WBS template from a previous project, a tool and technique of the Create
WBS process, was used to create the WBS for this project. The WBS
encompasses the major deliverables for the project.

b. The WBS should be created next, and it encompasses the full scope of work
for the project. Only the work of the project is listed on the WBS.

c. The WBS encompasses the full scope of work for the project and the technique
in the question is called rolling wave planning.

d. Only the deliverables associated with the work of the project should be listed
on the WBS. Since product number three isn’t being released until a later date it
should not yet be included on the WBS.

The correct answer is: The WBS template from a previous project, a tool and
technique of the Create WBS process, was used to create the WBS for this project.
The WBS encompasses the major deliverables for the project.

Question 7 The WBS represents all product and project work, including project management. It is
Not answered sometimes called the—

Marked out of 1.00

Select one:
a. Control account level

b. Integration of scope, cost, and schedule for comparison to the earned value

c. The code of accounts

d. 100% rule

The correct answer is: 100% rule

Question 8 Failure costs are also known as which of the following?

Not answered
Select one:
Marked out of 1.00
a. Internal costs

b. Cost of poor quality

c. Prevention costs

d. Cost of keeping defects out of the hands of customers

The correct answer is: Cost of poor quality

 Question 9 Which of the following statements is true regarding brainstorming and lateral thinking?
Not answered

Marked out of 1.00

Select one:
a. They are used to elaborate the product scope description, which is an element

of the output of the Scope Planning process.

b. They are organizational process assets that are used to help define and
develop the project management plan.

c. They are an alternatives identification technique, which is a tool and technique

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of the Scope Definition process.

d. They are forms of expert judgment used to help define and develop the project
scope statement.

The correct answer is: They are used to elaborate the product scope description,
which is an element of the output of the Scope Planning process.

Question 10 You are a project manager for Picture Shades, Inc. It manufactures window shades
Not answered that have replicas of Renaissance-era paintings on the inside for hotel chains. Picture
Shades is taking its product to the home market, and you’re managing the new
Marked out of 1.00
project. It will offer its products at retail stores as well as on its website. You’re
developing the project schedule for this undertaking. Looking at the following graph,
which path is the critical path?

Select one:
a. A-F-G-E-H

b. A-D-E-H

c. A-F-G-H

d. A-B-C-E-H

The correct answer is: A-D-E-H

Question 11 Six sigma refers to the aim of setting tolerance limits at six standard deviations from
Not answered the mean, whereas the normally expected deviation of a process is—

Marked out of 1.00

Select one:
a. One standard deviation

b. Two standard deviations

c. Three standard deviations

d. Undeterminable because of the unique nature of every process

The correct answer is: Three standard deviations

 Question 12 Which of the following is displayed as an S curve?
Not answered

Marked out of 1.00

Select one:
a. Gantt

b. Critical path

c. Cost baseline

d. Schedule baseline
Hide sidebars

The correct answer is: Cost baseline

Question 13 As you are creating the Activity List, which technique is recommended for subdividing
Not answered the project into smaller components called activities?

Marked out of 1.00

Select one:
a. Decomposition

b. Deconstruction

c. Expert judgment

d. Rolling Wave Planning

The correct answer is: Decomposition

Question 14 The information-gathering techniques used in the Risk Identification process include
Not answered all of the following except ___________________.

Marked out of 1.00

Select one:
a. SWOT analysis

b. checklist analysis

c. root cause identification

d. the Delphi technique

The correct answer is: the Delphi technique

Question 15 Your stakeholders have asked for an analysis of the cost risk. All of the following are
Not answered true except for which one?

Marked out of 1.00

Select one:
a. Monte Carlo analysis is a modeling technique.

b. A cost breakdown structure can be used as an input variable for the cost
analysis.

c. Monte Carlo analysis is the preferred method to use to determine the cost risk.

d. A traditional work breakdown structure can be used as an input variable for the
cost analysis.

The correct answer is: Monte Carlo analysis is a modeling technique.

 Question 16 Risk mitigation involves—
Not answered


Select one:
Marked out of 1.00
a. Reducing the probability and/or impact of an adverse risk event to an
acceptable threshold

b. Avoiding the schedule risk inherent in the project

c. Eliminating a specific threat by eliminating the cause

d. Using performance and payment bonds

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The correct answer is: Reducing the probability and/or impact of an adverse risk
event to an acceptable threshold

Question 17 Each of the following statements is true regarding the risk management plan except
Not answered for which one?

Marked out of 1.00

Select one:
a. The risk management plan is an input to all the remaining risk-planning
processes.

b. The risk management plan includes thresholds, scoring and interpretation

methods, responsible parties, and budgets.

c. The risk management plan includes a description of the responses to risks and
triggers.

d. The risk management plan is an output of the Risk Management Planning

process.

The correct answer is: The risk management plan includes a description of the
responses to risks and triggers.

Question 18 You are the project manager for a scheduled version release of your company’s
Not answered software tracking product. You have identified resources according to their activities.
You might want to display this information in which of the following?
Marked out of 1.00

Select one:
a. AOA

b. PDM

c. RAM 

d. AON

The correct answer is: PDM

 Question 19 You are the project manager for BB Tops, a nationwide toy store chain. Your new
Not answered project involves a creating a prototype display at several stores across the country.

Marked out of 1.00

You are hiring a contractor for portions of the project. The contract stipulates that
you’ll pay all allowable costs and an 8 percent fee over and above the allowable costs 
at the end of the contract. All of the following describe this type of contract except for
which one?

Select one:

a. CPPC
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b. CPF

c. Cost-reimbursable contract

d. CPIF

The correct answer is: CPIF

Question 20 All of the following statements describe the activity list except which one?
Not answered
Select one:
Marked out of 1.00
a. The activity list is an output of the Activity Definition process.

b. The activity list includes an identifier and description of the activity.

c. The activity list includes all activities of the project.

d. The activity list is an extension of and a component of the WBS.

The correct answer is: The activity list includes all activities of the project.

Question 21 During the Plan Procurement Management phase, the make-or-____analysis must be
Not answered completed. This technique prompts the project team to determine the source of their
item.
Marked out of 1.00

Select one:
a. ignore

b. find

c. buy

d. lease

The correct answer is: buy

Question 22 Which of the following tools and techniques of the Select Sellers process is used to
Not answered check proposed pricing?

Marked out of 1.00

Select one:
a. Screening systems

b. Seller rating systems

c. Independent estimates

d. Proposal evaluation technique 

The correct answer is: Seller rating systems

 Question 23 Assume that your project in the food service industry involves the need for the
Not answered presence of the required food label as specified by the Food and Drug Administration.

Marked out of 1.00

prepare a(n)— 
In this situation, you plan to use control charts as a qualitycontrol tool, so you should

Select one:
a. Run chart

b. Variables chart
Hide sidebars

c. Trend chart

d. Attribute chart

The correct answer is: Attribute chart

Question 24 Assume your project communication management plan has been approved by your
Not answered sponsor and the members of your Steering Committee. You are managing a global
project and have team members working virtually in four continents and stakeholders
Marked out of 1.00
in numerous locations. Your next step is to—

Select one:
a. Determine performance reporting methods

b. Select communications technology

c. Set up an information management system

d. Select a communications model

The correct answer is: Select communications technology

Question 25 You are a contract project manager for a wholesale flower distribution company. Your
Not answered project involves developing a website for the company that allows retailers to place
their flower orders online. You will also provide a separate link for individual
Marked out of 1.00
purchases that are ordered, packaged, and mailed to the consumer directly from the
grower’s site. This project involves coordinating the parent company, growers, and
distributors. You’ve discovered a problem with one of the technical processes needed
to perform this project. You decide to perform root cause analysis to determine the
cause of this problem and recommended preventive actions. Which of the following is
true?

Select one:
a. You are using the process analysis technique.

b. You are using the quality audit technique.

c. You are using the root cause identification technique.

d. You are using a Quality Control tool and technique.

The correct answer is: You are using the quality audit technique.
 Question 26 Change control procedures, configuration management knowledge base, versions,
Not answered and baselines in the develop project management plan process are:

Marked out of 1.00

Select one: 
a. Organizational process assets

b. Part of the organization’s management practices

c. Enterprise environmental factors

d. Part of the project’s configuration management plan, which as a subsidiary

Hide sidebars

plan will be part of the project management plan

The correct answer is: Organizational process assets

Question 27 You know that BAC = 375, PV = 300, AC = 200, and EVC = 250. Variances that have
Not answered occurred on the project to date are not expected to continue. What is the ETC?

Marked out of 1.00

Select one:
a. 150

b. 125

c. 75

d. 50

The correct answer is: 50

Question 28 You are a project manager for Bluebird Technologies. Bluebird writes custom billing
Not answered applications for several industries. A schedule change has been requested. You know
change is concerned with all of the following except which one?
Marked out of 1.00

Select one:
a. Verifying change

b. Managing change

c. Determining that a change occurred

d. Influencing causes of change

The correct answer is: Verifying change

Question 29 Which performance measurement tells you how much more of the budget is required
Not answered to finish the project?

Marked out of 1.00

Select one:

a. EAC

b. EV

c. ETC

d. AC

The correct answer is: ETC

 Question 30 You are using earned value progress reporting for your current project in an effort to
Not answered teach your software developers the benefits of earned value. You plan to display

Marked out of 1.00

project results on the cafeteria bulletin board so that the team knows how the project
is progressing: PV = $2,200; EV = $2,000; AC = $2,500; BAC = $10,000. What is the 
EAC for this project, and what does it represent?

Select one:
a. $12,500; the original project budget

b. $10,000; the original project budget

Hide sidebars

c. $12,500; the revised estimate for total project cost (based on performance thus
far)

d. $10,000; the revised estimate for total project cost (based on performance thus
far)

The correct answer is: $12,500; the revised estimate for total project cost (based on
performance thus far)

Question 31 The CPI on your project is 0.44, which means that you should—
Not answered
Select one:
Marked out of 1.00
a. Place emphasis on improving the timeliness of the physical progress

b. Place emphasis on improving the productivity by which work was being

performed

c. Recognize that your original estimates were fundamentally flawed, and your
project is in an atypical situation

d. Reassess the life-cycle costs of your product, including the length of the life-
cycle phase

The correct answer is: Recognize that your original estimates were fundamentally
flawed, and your project is in an atypical situation

Question 32 A team-building approach that facilitates concurrent engineering is—

Not answered
Select one:
Marked out of 1.00
a. Tight matrix

b. Task force

c. Matrix management

d. Fast-tracking

The correct answer is: Tight matrix

 Question 33 The plan quality management process includes all the following techniques EXCEPT
Not answered —

Marked out of 1.00

Select one: 
a. Design of experiments

b. Benchmarking

c. Control charts

d. Process analysis
Hide sidebars

The correct answer is: Process analysis

Question 34 You have been placed in charge of a group of people that is selecting one of three
Not answered possible projects. As you gather in the conference room, many team members
already have decided which project selection technique to use. Some prefer IRR, and
Marked out of 1.00
others argue for BCR. In deciding which method to use, your first step should be to—

Select one:

a. Select the method for which most team members have knowledge

b. Identify the technique used most often in the company and determine if it is
appropriate for this project

c. Determine the philosophy and wishes of management

d. Compare and contrast selection techniques and identify the advantages and
disadvantage of each

The correct answer is: Determine the philosophy and wishes of management

Question 35 Change requests include a group of potential changes to a project. Types of change
Not answered requests include all the following EXCEPT—

Marked out of 1.00

Select one:
a. Preventive actions

b. Maintenance requests

c. Defect repairs

d. Corrective actions

The correct answer is: Maintenance requests

 Question 36 You are developing a project charter and want to ensure that any changes that may
Not answered occur after the project begins will be controlled rigorously. You have consulted your

Marked out of 1.00

company’s configuration management knowledge base, and it contains versions and
baselines of all the following official company documents EXCEPT— 
Select one:
a. Standards

b. Procedures
Hide sidebars

c. Strategic plans

d. Policies

The correct answer is: Strategic plans

Question 37 What are the inputs to the Develop Project Charter process?
Not answered
Select one:
Marked out of 1.00
a. Project SOW, project selection methods, and organizational process assets

b. Project SOW, project selection methods, and enterprise environmental factors

Review Questions 85

c. Contract, project selection methods, enterprise environmental factors, and

organizational process assets

d. Contract, project SOW, enterprise environmental factors, and organizational

process assets

The correct answer is: Contract, project SOW, enterprise environmental factors, and
organizational process assets

Question 38 The transition from one phase to another within a project's life cycle (e.g. design to
Not answered manufacturing) is typically marked by:

Marked out of 1.00

Select one:
a. Constraint

b. Monte Carlo

c. Decision tree

d. Kill point

The correct answer is: Kill point

 Question 39 The VP of customer service has expressed concern over a project in which you’re
Not answered involved. His specific concern is that if the project is implemented as planned, he’ll

Marked out of 1.00

have to purchase additional equipment to staff his customer service center. The cost
is substantial and was not taken into consideration in the project budget. The project 
sponsor insists that the project must go forward as originally planned or the customer
will suffer. Which of the following is true?

Select one:
a. The conflict should be resolved in favor of the customer.
Hide sidebars

b. The VP of customer service is correct. Since the cost was not taken into
account at the beginning of the project, the project should not go forward as
planned. Project initiation should be revisited to examine the project plan and
determine how changes can be made to accommodate customer service.

c. The conflict should be resolved in favor of the VP of customer service.

d. The conflict should be resolved in favor of the project sponsor.

The correct answer is: The conflict should be resolved in favor of the customer.

Question 40 The VP of marketing approaches you and requests that you change the visitor logon
Not answered screen on the company’s website to include a username with at least six characters.
This is considered
Marked out of 1.00

Select one:
a. project execution

b. project initiation

c. ongoing operations

d. a project

The correct answer is: ongoing operations

Question 41 Recently your company introduced a new set of “metal woods” to its established line
Not answered of golfing equipment. However, in the past weeks many of the clubs have been
returned because of quality problems. You decide to conduct a failure mode and
Marked out of 1.00
criticality analysis to—

Select one:
a. Help management set priorities in its existing manufacturing processes to
avoid failures

b. Evaluate failure modes and causes associated with the design and
manufacture of a new product to replace the clubs

c. Analyze the product development cycle after product release to determine

strengths and weaknesses

d. Evaluate failure modes and causes associated with the design and
manufacture of this product

The correct answer is: Evaluate failure modes and causes associated with the design
and manufacture of a new product to replace the clubs
 Question 42 If you are measuring the quality of items in a sample on a pass/fail basis, what is that
Not answered called?

Marked out of 1.00

Select one: 
a. Variable sampling

b. Stratified sampling

c. Biased sampling

d. Attribute sampling
Hide sidebars

The correct answer is: Attribute sampling

Question 43 Deming’s Fourteen Points provide a way for an organization to create and sustain a
Not answered culture of continuous improvement. As such it should be directed by—

Marked out of 1.00

Select one:
a. Employees participating in quality circles

b. Top management

c. The project manager

d. Stakeholders

The correct answer is: Top management

Question 44 The quality function deployment process is used to—

Not answered
Select one:
Marked out of 1.00
a. Support production planning and the just-in-time approach

b. Provide better product definition and product development

c. Help products to succeed in the marketplace

d. Improve the functional characteristics of a product

The correct answer is: Provide better product definition and product development

Question 45 Inspections are also called each of the following except for which one?
Not answered
Select one:
Marked out of 1.00
a. Audits

b. Walk-throughs

c. Assessment

d. Reviews

The correct answer is: Assessment

 Question 46 You are a project manager for Cinema Snicker Productions. Your company
Not answered specializes in producing comedy films for the big screen. Your latest project has just

Marked out of 1.00

been completed and accepted. You’ve been given your next project, which starts right
away. Which of the following statements is true? 
Select one:
a. This project ended due to addition because it was completed and accepted
and archived into the company’s catalog of available films.

b. This project ended due to integration because it was completed and accepted
Hide sidebars

and the project manager moved on to a new project.

c. This project ended due to extinction because it was completed and accepted.

d. This project ended due to integration because it was completed and accepted. 

The correct answer is: This project ended due to integration because it was
completed and accepted and the project manager moved on to a new project.

Question 47 Requirements for formal contract acceptance and closure usually are defined in the—
Not answered
Select one:
Marked out of 1.00
a. Procurement audit report

b. Contract terms and conditions

c. Proposal

d. Statement of work

The correct answer is: Contract terms and conditions

Question 48 Typically, the seller receives formal written notice that the contract has been
Not answered completed by the—

Marked out of 1.00

Select one:

a. Authorized procurement administrator

b. Purchasing department head

c. Project manager

d. Member of the project management team responsible for daily contract

administration

The correct answer is: Authorized procurement administrator

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Copyright © 2020 - Developed by BKElearning - HUST    

    

 Home Courses Support News En 

Dashboard  My courses 
BL-IT4244-132671 - Quản trị dự án CNTT 
General 
Thi thử

BL-IT4244-132671 - Quản trị dự án CNTT

Hide sidebars

Started on Saturday, 30 July 2022, 8:27 PM

State Finished

Completed on Saturday, 30 July 2022, 8:27 PM

Time taken 10 secs

Marks 0.00/48.00

Grade 0.00 out of 10.00 (0%)

Question 1 You are managing a project to install a new postage software system that will
Not answered automatically print labels and administer postage for certified mailings, overnight
packages, and other special mailing needs. You’ve attempted to gain the cooperation
Marked out of 1.00
of the business analyst working on this project, and you need some answers. She is
elusive and tells you that this project is not her top priority. What should you do to
avoid situations like this in the future?

Select one:
a. Establish the business analyst’s duties well ahead of due dates, and tell her
you are expecting her to meet these expectations because the customer is
counting on the project meeting due dates to save significant costs on their annual
mailings.

b. Negotiate with the business analyst’s functional manager during the planning
process to establish expectations, and inform the functional manager of the
requirements of the project. Agreement from the functional manager will assure
the cooperation of the business analyst.

c. Establish the business analyst’s duties well ahead of due dates, and tell her
you’ll be reporting on her performance to her functional manager.

d. Negotiate with the business analyst’s functional manager during the planning
process to establish expectations and request to participate in the business
analyst’s annual performance review.

The correct answer is: Negotiate with the business analyst’s functional manager
during the planning process to establish expectations and request to participate in the
business analyst’s annual performance review.
 Question 2 You and your team are documenting requirements on you project to control fatigue as
Not answered people need to work more hours to keep up with the competition. You decided to set

Marked out of 1.00

up components for the requirements on your project. Acceptance criteria are an
example of— 
Select one:
a. Project requirements

b. Business requirements
Hide sidebars

c. Transition requirements

d. Stakeholder requirements

The correct answer is: Project requirements

Question 3 You are responsible for a project management training curriculum that is offered
Not answered throughout the organization. In this situation, your intangible deliverables are—

Marked out of 1.00

Select one:
a. Employees who can apply the training effectively

b. Training materials for each course

c. The training curriculum as advertised in your catalog

d. Certificates of completion for everyone who completes the program

The correct answer is: Employees who can apply the training effectively

Question 4 Work completed, key performance indicators, technical performance measures, start
Not answered and finish dates of schedule activities, number of change requests, number of
defects, actual costs, and actual decisions are examples of work performance data
Marked out of 1.00
are an output of—

Select one:
a. Monitor and control project work

b. Project plan development

c. Direct and manage project work

d. Risk control

The correct answer is: Direct and manage project work

Question 5 The lessons learned documentation is an output from the—

Not answered
Select one:
Marked out of 1.00
a. Manage communications process

b. Identify stakeholders process

c. Develop project management plan process

d. Plan communications management process

The correct answer is: Manage communications process

 Question 6 To practice effective schedule control, your project team must be alert to any issues
Not answered that may cause problems in the future. To best accomplish effective schedule control,

Marked out of 1.00

the team should—

Select one:
a. Allow no changes to the schedule

b. Update the schedule management plan on a continuous basis

c. Hold status reviews

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d. Review work performance information

The correct answer is: Review work performance information

Question 7 You are working on a project that is similar in scope to a project performed last year
Not answered by your company. You might consider which of the following?

Marked out of 1.00

Select one:
a. Using the previous project’s alternatives identification as a template

b. Reusing the previous project’s cost-benefit analysis as justification for this

project

c. Reusing the previous project’s product description when writing the scope
statement

d. Using the previous project’s WBS as a template

The correct answer is: Reusing the previous project’s cost-benefit analysis as
justification for this project

Question 8 As an output of plan communications, it may be necessary to update the project

Not answered documents, which include the—

Marked out of 1.00

Select one:

a. Corporate policies, procedures, and processes

b. Stakeholder management plan

c. Knowledge management system

d. Stakeholder register

The correct answer is: Stakeholder register

 Question 9 You know that the next status meeting will require some discussion and a decision for
Not answered a problem that has surfaced on the project. To make the most accurate decision, you

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know that the number of participants in the meeting should be limited to
___________________. 
Select one:
a. 7 to 16

b. 1 to 5
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c. 10 to 18

d. 5 to 11

The correct answer is: 5 to 11

Question 10 You are managing a construction project for a new city water system. The contract
Not answered requires you to use special titanium piping equipment that is guaranteed not to
corrode. The titanium pipe must be resting in the ground a total of 10 days before
Marked out of 1.00
connectors can be installed. In this example, the 10-day period is defined as—

Select one:
a. Slack

b. Lead

c. Lag

d. Float

The correct answer is: Lag

Question 11 What is one of the problems with project management software?

Not answered
Select one:
Marked out of 1.00
a. Project duration calculations are sometimes approximate.

b. You cannot override the project management software decisions regarding

schedules.

c. The project manager manages the software instead of the project.

d. It’s expensive and difficult to use.

The correct answer is: Project duration calculations are sometimes approximate.

Question 12 The technique most commonly used by project management software packages to
Not answered construct a project schedule network diagram is:

Marked out of 1.00

Select one:
a. Activity-On-Node (AON)

b. Activity-In-Node (AIN)

c. Node-On-Activity (NOA)

d. Finish-to-Start (FS)

The correct answer is: Activity-On-Node (AON)

 Question 13 Several types of float are found in project networks. Float that is used by a particular
Not answered activity and does NOT affect the float in later activities is called—

Marked out of 1.00

Select one: 
a. Total float

b. Expected float

c. Free float

d. Extra float
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The correct answer is: Free float

Question 14 The highest risk impact generally occurs during which one of the following project life-
Not answered cycle phases?

Marked out of 1.00

Select one:
a. Concept and closeout

b. Concept and planning

c. Implementation and closeout

d. Planning and implementation

The correct answer is: Implementation and closeout

Question 15 All of the following statements are true regarding the RBS except for which one?
Not answered
Select one:
Marked out of 1.00
a. The RBS is similar to the WBS in that the lowest levels of both are easily
assigned to a responsible party or owner. 

b. The RBS is contained in the risk management plan.

c. The lowest level of the RBS can be used as a checklist, which is a tool and
technique of the Risk Identification process.

d. It describes risk categories, which are a systematic way to identify risks and
provide a foundation for understanding for everyone involved on the project.

The correct answer is: It describes risk categories, which are a systematic way to
identify risks and provide a foundation for understanding for everyone involved on the
project.

Question 16 A general contingency is used for—

Not answered
Select one:
Marked out of 1.00
a. Risks that are identified at the outset of the project

b. Risks that are not identified at the outset of the project but are known before
they occur

c. Risks that cannot be known before they occur because they are external risks

d. Any risks that cannot be known before they occur

The correct answer is: Any risks that cannot be known before they occur
 Question 17 Risk score measures the—
Not answered


Select one:
Marked out of 1.00
a. Reduced monetary value of the risk event

b. Product of the probability and impact of the risk

c. Range of schedule and cost outcomes

d. Variability of the estimate

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The correct answer is: Product of the probability and impact of the risk

Question 18 You have been hired as a contract project manager for Grapevine Vineyards.
Not answered Grapevine wants you to design an Internet wine club for its customers. Customers
must register before being allowed to order wine over the Internet so that legal age
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can be established. You know that the module to verify registration must be written
and tested using data from Grapevine’s existing database. This new module cannot
be tested until the data from the existing system is loaded. You are going to hire a
vendor to perform the programming and testing tasks for this module to help speed up
the project schedule. Since they’ll have access to your customer list and potentially
other trade secrets, you’ll asked them to sign a nondisclosure agreement. This is an
example of which of the following?

Select one:
a. Standard form

b. Procurement documents

c. Organizational process asset

d. Fixed cost contract

The correct answer is: Organizational process asset

Question 19 Assume you are preparing your procurement management plan. A useful tool and
Not answered technique is to—

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Select one:
a. Use your stakeholder register

b. Use your risk register

c. Review the requirements document

d. Have a meeting

The correct answer is: Have a meeting

 Question 20 Increased attention to return on investment (ROI) now requires you to complete a
Not answered financial analysis of the payback period on your project. Such an analysis identifies

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the—

Select one:
a. Future value of money invested today

b. Point in time where costs exceed profit

c. Ratio of discounted revenues over discounted costs

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d. Amount of time before net cash flow becomes positive

The correct answer is: Amount of time before net cash flow becomes positive

Question 21 All of the following statements are true regarding the ADM method except which one?
Not answered
Select one:
Marked out of 1.00
a. The ADA method is rarely used today.

b. The ADM method is a tool and technique of Activity Sequencing.

c. The ADM method uses one time estimate to determine durations.

d. The ADA method is also called AOA.

The correct answer is: The ADM method uses one time estimate to determine
durations.

Question 22 You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your
Not answered company is competing with another retail store for the option of opening two new
stores in a foreign country. You know, but have not yet informed your company, that
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you are going to go to work for the competitor, which happens to be bidding for this
same opportunity. What is the most appropriate response?

Select one:
a. You’ve not yet received an official offer from the competing company for your
new job opportunity, so you choose to participate in the initial meetings with the
foreign business partners.

b. You decline to participate in the initial meetings with the foreign business
partners because of a conflict of interest.

c. You inform the foreign business partners that you’re going to be working with a
new company and that you know the deal they’ll receive from the competing
company is better than the one this company is proposing.

d. You decide to participate in the initial meetings with the foreign business
partners because any information you gain now will help you when you make the
move to the new company.

The correct answer is: You’ve not yet received an official offer from the competing
company for your new job opportunity, so you choose to participate in the initial
meetings with the foreign business partners.
 Question 23 To anticipate and help develop approaches to deal with potential quality problems on
Not answered your project, you want to use a variety of root-cause analysis techniques including all

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the following approaches EXCEPT—

Select one:
a. Checklists

b. System or process flowcharts

c. Ishikawa diagrams
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d. Fishbone diagrams

The correct answer is: Checklists

Question 24 A structured review of the seller’s progress to deliver projectscope and quality within
Not answered cost and schedule is known as a(n)—

Marked out of 1.00

Select one:
a. Status review meeting

b. Inspection

c. Procurement performance review

d. Procurement audit

The correct answer is: Procurement performance review

Question 25 As project manager, you need a relatively fast and informal method addressing
Not answered disagreements with contractors. One such method is to submit the issue in question
to an impartial third party for resolution. This process is known as—
Marked out of 1.00

Select one:
a. Steering resolution

b. Problem processing

c. Alternative dispute resolution

d. Mediation litigation

The correct answer is: Alternative dispute resolution

Question 26 Perform Integrated Change Control includes several configuration management

Not answered activities. Which of the following is not part of Perform Integrated Change Control?

Marked out of 1.00

Select one:
a. Configuration Status Accounting

b. Configuration Identification

c. Configuration Verification

d. Change request

The correct answer is: Change request

 Question 27 You are a contract project manager for a wholesale flower distribution company. Your
Not answered project is to develop a website for the company that allows retailers to place their

Marked out of 1.00

are ordered, packaged, and mailed to the consumer directly from the grower’s site. 
flower orders online. You will also provide a separate link for individual purchases that

This project involves coordinating the parent company, growers, and distributors. You
are preparing a performance review and have the following measurements at hand:
PV = 300, AC = 200, and EV = 250. What is the CPI of this project?

Select one:
Hide sidebars

a. 0.83 

b. 1.25

c. 0.80

d. 1.5

The correct answer is: 1.25

Question 28 You know that BAC = 500, PV = 325, ACC = 275, and EVC = 250 and that you are
Not answered experiencing typical variances. What is ETC?

Marked out of 1.00

Select one:
a. 274.7

b. 250

c. 227.3

d. 525

The correct answer is: 250

Question 29 An intentional activity to ensure future performance of project work is aligned with the
Not answered project management plan is—

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Select one:
a. Implemented change requests

b. Corrective action

c. Work performance information

d. Preventive action

The correct answer is: Preventive action

 Question 30 Research has shown that during the execution phase of the project, the majority of
Not answered conflicts involve—

Marked out of 1.00

Select one: 
a. Personalities

b. Project priorities

c. Schedule

d. Cost
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The correct answer is: Schedule

Question 31 You are using earned value progress reporting for your current project in an effort to
Not answered teach your software developers the benefits of earned value. You plan to display
project results on the cafeteria bulletin board so that the team knows how the project
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is progressing: PV = $2,200; EV = $2,000; AC = $2,500; BAC = $10,000. The CV for
this project is—

Select one:
a. 500

b. –$500

c. –$300

d. 300

The correct answer is: –$500

Question 32 As it applies to quality, the law of diminishing returns says that—

Not answered
Select one:
Marked out of 1.00
a. 100% inspection is not cost effective

b. 100% quality is unattainable

c. Providing quality products will stop, or at least diminish, the number of returned
items

d. Beyond a certain point, additional investment in quality has a negative ROI

The correct answer is: Beyond a certain point, additional investment in quality has a
negative ROI
 Question 33 To meet regulatory requirements, you need to crash your project schedule. Your first
Not answered step is to compute—

Marked out of 1.00

Select one: 
a. Three probabilistic time estimates of PERT for each critical path activity

b. The cost and time slope for each critical activity that can be expedited

c. The time saved in the overall schedule when tasks are expedited on the critical
path
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d. The cost of additional resources to be added to the project’s critical path

The correct answer is: The cost and time slope for each critical activity that can be
expedited

Question 34 Which of the following is true regarding product scope descriptions?

Not answered
Select one:
Marked out of 1.00
a. The product description is a component of an input of the Develop Project
Charter process. It describes the characteristics of the product, service, or result
and contains less detail in the early phases of the project.

b. The product description is a component of the output of the Preliminary Scope

Statement process. It describes the characteristics of the product, service, or
result and contains less detail in the early phases of the project.

c. The product scope description is a component of the output of the Develop

Project Charter process. It describes the characteristics of the product, service, or
result and contains a good deal of detail in the later phases of the project.

d. The product description is a component of an input of the Preliminary Scope

Statement process. It describes the characteristics of the product, service, or
result and contains a good deal of detail in the early phases of the project.

The correct answer is: The product description is a component of an input of the
Develop Project Charter process. It describes the characteristics of the product,
service, or result and contains less detail in the early phases of the project.

Question 35 The baseline for evaluating whether requests for changes or additional work are
Not answered contained within or outside the project’s exclusion is provided by the—

Marked out of 1.00

Select one:
a. WBS dictionary

b. Project management plan

c. Project scope management plan

d. Project scope statement

The correct answer is: Project scope statement

 Question 36 The last step in the stakeholder analysis process is to—
Not answered

Marked out of 1.00

Select one:
a. Determine stakeholder roles, interests, and expectations

b. Evaluate the amount of support each stakeholder could generate

c. Determine the organizational culture

d. Assess how stakeholders probably will respond in various situations

Hide sidebars

The correct answer is: Assess how stakeholders probably will respond in various
situations

Question 37 Your nonprofit organization is preparing to host its first annual 5K run/walk in City
Not answered Park. You worked on a similar project for the organization two years ago when it
cohosted the 10K run through Overland Pass. Which of the organizational process
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assets might be helpful to you on your new project?

Select one:
a. Historical information on the 10K run project

b. The strategic plan, because you’ll want to make sure the project reflects the
overall strategic direction of the organization

c. The project SOW, which describes the high-level details of the run/walk
program

d. The organization’s PMIS system 86 

The correct answer is: Historical information on the 10K run project

Question 38 You have been assigned to a project in which the objectives are to direct customer
Not answered calls to an interactive voice response system before being connected to a live agent.
You are in charge of the media communications for this project. You report to the
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project manager in charge of this project and the VP of marketing, who share
responsibility for this project. Which organizational structure do you work in?

Select one:
a. Projectized organization

b. Functional organization

c. Balanced matrix organization

d. Weak matrix organization

The correct answer is: Balanced matrix organization

 Question 39 Your company manufactures small kitchen appliances. It is introducing a new product
Not answered line of appliances in designer colors with distinctive features for kitchens in small

Marked out of 1.00

spaces. These new products will be offered indefinitely starting with the spring catalog
release. Which of the following is true? 
Select one:
a. This is an ongoing operation because the new product line will be sold
indefinitely. It’s not temporary.

b. This is an ongoing operation because the company is in the business of

Hide sidebars

manufacturing kitchen appliances. Introducing designer colors and features is

simply a new twist on an existing process.

c. This is a project because this new product line has never been manufactured
and sold by this company before.

d. This is not a project or an ongoing operation. This is a new product introduction

not affecting ongoing operations.

The correct answer is: This is a project because this new product line has never been
manufactured and sold by this company before.

Question 40 During which project management process are risk and stakeholder’s ability to
Not answered influence project outcomes the highest at the beginning of the process?

Marked out of 1.00

Select one:
a. Planning

b. Initiating

c. Monitoring and Controlling

d. Executing

The correct answer is: Initiating

Question 41 Quality inspections also may be called—

Not answered
Select one:
Marked out of 1.00
a. Statistical sampling

b. Control tests

c. Walkthroughs

d. Checklists

The correct answer is: Walkthroughs

 Question 42 Quality objectives of the project are recorded in—
Not answered


Select one:
Marked out of 1.00
a. Quality metrics

b. Quality baseline

c. Process improvement plan

d. Quality management plan

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The correct answer is: Quality management plan

Question 43 Assume you wish to provide a process to be more creative in problem solving as on
Not answered your project you have a somewhat complex scenario that possesses intertwined
logical relationships for up to 50 items. The best approach is to—
Marked out of 1.00

Select one:
a. Design an experiment

b. Conduct a Monte Carlo analysis

c. Use an interrelationship diagraph

d. Use a process decision program chart

The correct answer is: Use an interrelationship diagraph

Question 44 The project team should have a working knowledge of statistical process control to
Not answered help evaluate control quality outputs. Of all the topics involved, which of the following
is the most important for the team to understand?
Marked out of 1.00

Select one:
a. Attribute sampling and variables sampling

b. Sampling and probability

c. Special causes and random causes

d. Tolerances and control limits

The correct answer is: Sampling and probability

Question 45 All the following are processes in project procurement management EXCEPT—
Not answered
Select one:
Marked out of 1.00
a. Terminate procurements

b. Control procurements

c. Close procurements

d. Plan procurement management

The correct answer is: Terminate procurements

 Question 46 You are the project manager for a top-secret software project for an agency of the
Not answered United States government. Your mission—should you choose to accept it—is to

Marked out of 1.00

complete the project using internal resources. The reason is that finding contractors
with top-secret clearances takes quite a bit of time, and waiting for clearances would 
jeopardize the implementation date. Your programmers are 80 percent of the way
through the programming and testing work when your agency appoints a new
executive director. Slowly but surely your programmers are taken off this project and
reassigned to the executive director’s hot new project. Which of the following type of
project ending is this?
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Select one:
a. Extinction

b. Integration

c. Starvation

d. Addition

The correct answer is: Extinction

Question 47 You are finalizing all the contracts and ensuring that they are closed. The close
Not answered procurements process involves all the following administrative actions EXCEPT—

Marked out of 1.00

Select one:
a. The procurement administrator is reassigned

b. Updating the project records to show the final contractresults

c. Archiving the contracts and contract records for future use

d. Finalizing open claims

The correct answer is: The procurement administrator is reassigned

Question 48 A no-cost settlement sometimes is used—

Not answered
Select one:
Marked out of 1.00
a. When such an arrangement is acceptable to one of the parties involved

b. When buyer property has been furnished under the contract

c. To close out a successful contract

d. In lieu of formal termination procedures

The correct answer is: In lieu of formal termination procedures

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Started on Saturday, 30 July 2022, 8:27 PM

State Finished

Completed on Saturday, 30 July 2022, 8:27 PM

Time taken 10 secs

Marks 0.00/48.00

Grade 0.00 out of 10.00 (0%)

Question 1 Which of the following is an enterprise environmental factor?

Not answered
Select one:
Marked out of 1.00
a. Change control procedures

b. Commercial databases

c. Configuration management knowledge base

d. Historical information

The correct answer is: Commercial databases

Question 2 You have been the project manager for your nuclear submarine project for four years.
Not answered While you did not assume this position until the project management plan had been
prepared and approved, you find you spend a significant amount of time collecting
Marked out of 1.00
data and communicating. You also spend time reviewing the impact of project
changes and implementing ones that have been approved. Often you have had to
modify a non-conforming product, which means you are spending time on—

Select one:
a. Updating the traceability matrix

b. Defect repair

c. Updating the project’s requirements

d. Corrective actions

The correct answer is: Defect repair

 Question 3 Which of the following tools is used in process analysis to determine the underlying
Not answered causes of defects?

Marked out of 1.00

Select one: 
a. Assumptions analysis

b. Quality metrics

c. Root cause analysis

d. Cost-benefit analysis
Hide sidebars

The correct answer is: Root cause analysis

Question 4 Your project is now under way, and you are working with your team to prepare your
Not answered requirements management plan. Which of the following strongly influences how
requirements are managed?
Marked out of 1.00

Select one:
a. A set of procedures by which project scope and product scope may be
changed

b. Requirements documentation

c. Requirements traceability matrix

d. The phase-to-phase relationship

The correct answer is: The phase-to-phase relationship

Question 5 You are the project manager for Heartthrobs by the Numbers Dating Services. You’re
Not answered working on an updated Internet site that will display pictures as well as short bios of
prospective heartbreakers. You’ve just completed your project staff assignments and
Marked out of 1.00
published the project team directory. Which process are you in?

Select one:
a. Human Resource Planning

b. Develop Project Team

c. Acquire Project Team

d. Direct and Manage Project Execution

The correct answer is: Acquire Project Team

Question 6 What limits the options of the project team?

Not answered
Select one:
Marked out of 1.00
a. Technology

b. Deliverables

c. Assumptions

d. Constraints

The correct answer is: Constraints

 Question 7 You are the project manager for Lucky Stars Candies. You’ve identified the
Not answered deliverables and requirements and documented them where?

Marked out of 1.00

Select one: 
a. In the project specifications document, which is an output of the Scope
Planning process

b. In the product requirements document, which is an output of the Scope

Definition process
Hide sidebars

c. In the project scope statement, which will be used as an input to the Create
WBS process

d. In the project scope management document, which is used as an input to the

Scope Definition process

The correct answer is: In the project scope statement, which will be used as an input
to the Create WBS process

Question 8 If you are creating a new WBS for your project, what should you consider to save time
Not answered during the creation process?

Marked out of 1.00

Select one:
a. Use a previous WBS from a similar project as a template

b. Delegate the WBS creation since it is not an important process

c. Create a less detailed WBS

d. Skip the WBS process

The correct answer is: Use a previous WBS from a similar project as a template

Question 9 Your company, Kick That Ball Sports, has appointed you project manager for its new
Not answered Cricket product line introduction. This is a national effort, and all the retail stores
across the country need to have the new products on the shelves before the media
Marked out of 1.00
advertising blitz begins. The product line involves three new products, two of which
will be introduced together and a third one that will follow within two years. You are
ready to create the WBS. All of the following are true expect for which one?

Select one:
a. Each level of the WBS represents verifiable products or results. 

b. The WBS can be structured using each product as a level-one entry.

c. Each of the three products should be elaborated to the same number of levels.
This is known as rolling wave planning.

d. The WBS should be elaborated to a level where costs and schedule are easily
estimated. This is known as the work package level.

The correct answer is: The WBS should be elaborated to a level where costs and
schedule are easily estimated. This is known as the work package level.
 Question 10 Your lead engineer estimates that a work package will most likely require 50 weeks to
Not answered complete. It could be completed in 40 weeks if all goes well, but it could take 180

Marked out of 1.00

weeks in the worst case. What is the PERT estimate for the expected duration of the
work package? 
Select one:
a. 45 weeks

b. 90 weeks
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c. 70 weeks

d. 140 weeks

The correct answer is: 70 weeks

Question 11 You are remodeling your kitchen and decide to prepare a network diagram for this
Not answered project. Your appliances must be purchased and available for installation by the time
the cabinets are completed. In this example, these relationshipsare—
Marked out of 1.00

Select one:
a. Start-to-start

b. Start-to-finish

c. Finish-to-start

d. Finish-to-finish

The correct answer is: Finish-to-finish

Question 12 Which of these processes is NOT a project time management process?

Not answered
Select one:
Marked out of 1.00
a. Develop Schedule

b. Create WBS

c. Define Activities

d. Sequence Activities

The correct answer is: Create WBS

Question 13 You are managing a construction project for a new city water system. The contract
Not answered requires you to use special titanium piping equipment that is guaranteed not to
corrode. The titanium pipe must be resting in the ground a total of 10 days before
Marked out of 1.00
connectors can be installed. In this example, the 10-day period is defined as—

Select one:
a. Lead

b. Float

c. Lag

d. Slack

The correct answer is: Lag

 Question 14 Which term best describes the Identify Risks process?
Not answered

Marked out of 1.00

Select one:
a. Iterative

b. Redundant

c. Inconsequential

d. Finite
Hide sidebars

The correct answer is: Iterative

Question 15 As project manager, you have assembled the team to prepare a comprehensive list of
Not answered project risks. Which one of the following documents would be the most helpful in this
process?
Marked out of 1.00

Select one:
a. CBS

b. WBS

c. OBS

d. RBS

The correct answer is: RBS

Question 16 You are developing radio frequency (RF) technology that will improve overnight
Not answered package delivery. You ask each stakeholder to estimate the most optimistic package
delivery time using the RF technology, the most pessimistic time, and the most likely
Marked out of 1.00
time. This shows that for your next step you plan to—

Select one:
a. Structure a decision analysis as a decision tree

b. Conduct a sensitivity analysis

c. Determine the strategy for risk response

d. Use a beta or triangular probability distribution

The correct answer is: Use a beta or triangular probability distribution

Question 17 Your hardware vendor left you a voicemail saying that a snowstorm in the Midwest will
Not answered prevent your equipment from arriving on time. You identified a risk response strategy
for this risk and have arranged for a local company to lease you the needed
Marked out of 1.00
equipment until yours arrives. This is an example of which risk response strategy?

Select one:
a. Acceptance

b. Avoid

c. Transfer

d. Mitigate

The correct answer is: Acceptance

 Question 18 Which logical relationship does the PDM use most often?
Not answered


Select one:
Marked out of 1.00
a. Start-to-start

b. Start-to-finish

c. Finish-to-start

d. Finish-to-finish
Hide sidebars

The correct answer is: Start-to-start

Question 19 You are the project manager for BB Tops, a nationwide toy store chain. Your new
Not answered project involves a creating a prototype display at several stores across the country.
You are using a RACI chart to display individuals and activities. What does RACI
Marked out of 1.00
stand for?

Select one:
a. Responsible, assignment, control, inform

b. Responsible, accountable, consult, inform

c. Resource, activity, control, identify

d. Resource, accountable, consult, identify

The correct answer is: Responsible, assignment, control, inform

Question 20 You are the project manager for the Heart of Texas casual clothing company. It’s
Not answered introducing a new line of clothing called Black Sheep Ranch Wear. You will outsource
the production of this clothing line to a vendor. The vendor has requested a contract
Marked out of 1.00
SOW. All of the following statements are true except for which one?

Select one:
a. As the purchaser, you are required to write the SOW.

b. The vendor requires a SOW to determine whether it can produce the clothing
line given the detailed specifications of this product.

c. The SOW contains a description of the new clothing line.

d. The SOW contains the objectives of the project.

The correct answer is: As the purchaser, you are required to write the SOW.

Question 21 Which of the following is not an organizational process asset that is used during the
Not answered Plan Human Resource Management process?

Marked out of 1.00

Select one:
a. Standardized role descriptions

b. Template for organizational charts

c. Template for position descriptions

d. Standardized stakeholder list

The correct answer is: Standardized stakeholder list

 Question 22 Your project sponsor wants to know whether process variables are within acceptable
Not answered limits. To answer this question, you should—

Marked out of 1.00

Select one: 
a. Conduct a process analysis

b. Conduct a root cause analysis

c. Use a run chart

d. Use a control chart

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The correct answer is: Use a control chart

Question 23 In the below path convergence example, if the odds of completing activities 1, 2, and
Not answered 3 on time are 50 percent, 50 percent, and 50 percent, what are the chances of
starting activity 4 on day 6?
Marked out of 1.00

Select one:
a. 40 percent

b. 10 percent

c. 50 percent

d. 13 percent

The correct answer is: 13 percent

Question 24 You have been asked to submit a proposal for a project that has been put out for bid.
Not answered First you attend the bidder conference to ask questions of the buyers and to hear the
questions some of the other bidders will ask. Which of the following statements is
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true?

Select one:
a. Bidder conferences are an output of the Select Sellers process.

b. Bidder conferences are an output of the Request Seller Responses process.

c. Bidder conferences are a tool and technique of the Request Seller Responses
process.

d. Bidder conferences are a tool and technique of the Select Sellers process.

The correct answer is: Bidder conferences are an output of the Select Sellers
process.
 Question 25 You have decided to use a fishbone diagram to identify the relationship between an
Not answered effect and its causes. To begin, you should first—

Marked out of 1.00

Select one: 
a. Identify the problem

b. Determine the major categories of defects

c. Select an interdisciplinary team who has used the technique before to help
brainstorm the problem
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d. Set up a process analysis using HIPO charts

The correct answer is: Identify the problem

Question 26 You are a project manager for Laurel’s Theater Productions. Your new project is
Not answered coming in over budget and requires a cost change through the cost change control
system. You know all of the following statements are true regarding Cost Control
Marked out of 1.00
except for which one?

Select one:
a. Changes are monitored so that inappropriate changes do not get into the cost
baseline.

b. Changes are monitored and reflected in the project scope.

c. Changes are reflected in the cost baseline.

d. Performance is monitored to detect variances.

The correct answer is: Changes are reflected in the cost baseline.

Question 27 You know that BAC = 500, PV = 325, ACC = 275, CPI = .9, and EV = 250 and that
Not answered you are experiencing atypical variances. Variance at completion tells you which of the
following?
Marked out of 1.00

Select one:
a. 52

b. –52

c. –25

d. 25

The correct answer is: –52

 Question 28 Modifications may be needed to the WBS and WBS dictionary because of approved
Not answered change requests, which shows that—

Marked out of 1.00

Select one: 
a. Rebaselining will be necessary

b. Scope creep is common on projects

c. Replanning is an output of control scope

d. Variance is relative to the scope baseline

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The correct answer is: Variance is relative to the scope baseline

Question 29 The best approach to resolve the settlement of all outstanding contract changes,
Not answered claims, and disputes is using—

Marked out of 1.00

Select one:
a. Negotiation

b. Litigation

c. Mediation

d. Alternative dispute resolution

The correct answer is: Negotiation

Question 30 Your cost control specialist has developed a budget plan for your project to add a
Not answered second surgical center to the Children’s Hospital. As you analyze cash flow
requirements, you notice that cash flow activity is greatest in the closing phase. You
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find this unusual because on most projects the largest portion of the budget spent
during—

Select one:
a. Monitoring and Controlling

b. Controlling

c. Initiating

d. Executing

The correct answer is: Executing

Question 31 Which of the following compression techniques increases risk?

Not answered
Select one:
Marked out of 1.00
a. Fast tracking

b. Lead and lag

c. Resource leveling

d. Crashing

The correct answer is: Fast tracking

 Question 32 You recognize the importance of quality control on your project. However, you also
Not answered know that quality control has costs associated with it and that the project has a limited

Marked out of 1.00

budget. One way to reduce the cost of quality control is to—

Select one:
a. Use statistical sampling

b. Work to ensure that the overall quality program is ISO compliant

c. Conduct inspections throughout the process

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d. Use trend analysis

The correct answer is: Use statistical sampling

Question 33 Constraints common to projects include—

Not answered
Select one:
Marked out of 1.00
a. Scope

b. Scope, teaming, planning, and resources

c. Resources and communication

d. Scope, quality, schedule, budget, and risk

The correct answer is: Scope, quality, schedule, budget, and risk

Question 34 Assume you have been working with your sponsor to prepare you charter, and you
Not answered plan to present it to your Steering Committee on Friday. You are managing a software
project, and the business need stated that you should use agile for the first time in our
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company rather than waterfall. In the Develop Project Charter process, this is then—

Select one:
a. Stated in the strategic plan as a tool and technique in this process

b. Tool and technique

c. Part of the enterprise environment factors as an input to this process

d. A high-level requirement

The correct answer is: A high-level requirement

 Question 35 Which of the following statements is true regarding constraints and assumptions?
Not answered


Select one:
Marked out of 1.00
a. Constraints are considered true for planning purposes, and assumptions limit
the options of the project team.

b. Constraints restrict the actions of the project team, and assumptions are
considered true for planning purposes.

c. Constraints and assumptions are inputs to the Initiation process. They should
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be documented, because they will be used throughout the project Planning

process.

d. Constraints consider vendor availability and resource availability to be true for

planning purposes. Assumptions limit the project team to work within predefined
budgets or timelines.

The correct answer is: Constraints restrict the actions of the project team, and
assumptions are considered true for planning purposes.

Question 36 Which following item is NOT an input to control scope?

Not answered
Select one:
Marked out of 1.00
a. Work performance data

b. Scope management plan

c. Requirements traceability matrix

d. Deliverables

The correct answer is: Deliverables

Question 37 Managing change to the scope baseline is the main objectiveof the process of control
Not answered scope. The scope baseline consists of the following components EXCEPT—

Marked out of 1.00

Select one:
a. WBS dictionary

b. WBS

c. Scope management plan

d. Project scope statement

The correct answer is: Scope management plan

Question 38 Which of the following is not a project competing constraint?

Not answered
Select one:
Marked out of 1.00
a. Budget

b. Risk

c. Procurement

d. Resource

The correct answer is: Procurement

 Question 39 Which of the following describes the Executing process group?
Not answered


Select one:
Marked out of 1.00
a. Project plans are put into action.

b. Project plans are published.

c. Project performance measurements are taken and analyzed.

d. Project plans are developed.

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The correct answer is: Project plans are put into action.

Question 40 Project managers have the highest level of authority and the most power in which
Not answered type of organizational structure?

Marked out of 1.00

Select one:
a. Functional

b. Strong matrix

c. Projectized

d. Balanced matrix

The correct answer is: Projectized

Question 41 A number of different decision-making styles can be used in a team environment.

Not answered When quality and acceptance are both important, which of the following styles should
be used?
Marked out of 1.00

Select one:
a. Consensus

b. Coin flip

c. Command

d. Consultation

The correct answer is: Consultation

Question 42 Rank ordering of defects should be used to guide corrective action. This is the
Not answered underlying principle behind—

Marked out of 1.00

Select one:
a. Trend analysis

b. Pareto diagrams

c. Inspections

d. Control charts

The correct answer is: Pareto diagrams

 Question 43 A good quality audit should be:
Not answered


Select one:
Marked out of 1.00
a. structured and independent

b. structured and internal

c. informal and independent

d. informal and internal

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The correct answer is: structured and independent

Question 44 The quality management plan describes all the following EXCEPT the—
Not answered
Select one:
Marked out of 1.00
a. Method for implementing the quality policy

b. Procedures used to conduct trade-off analyses among cost, schedule, and

quality

c. Efforts at the front end of a project to ensure that decisionsare based on

accurate information

d. Methods the team will use to meet the project’s qualityrequirements

The correct answer is: Procedures used to conduct trade-off analyses among cost,
schedule, and quality

Question 45 You are a project manager for Penguin Software. Your company creates custom
Not answered software programs for hospitals and large dental offices. You have just completed a
project and are gathering the documentation of the product of the project. This might
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include all of the following except ___________________.

Select one:
a. technical specifications

b. organizational process assets

c. electronic files

d. enterprise environmental factors 

The correct answer is: electronic files

Question 46 The outputs of the Close Project process include all of the following except for which
Not answered one?

Marked out of 1.00

Select one:
a. Closed contracts

b. Formal acceptance

c. Administrative closure procedure

d. Lessons learned

The correct answer is: Formal acceptance

 Question 47 You are a project manager for Dutch Harbor Consulting. Your latest project involves
Not answered the upgrade of an organization’s operating system on 236 servers. You performed this

Marked out of 1.00

project under contract. You are in the Contract Closure process and know that you
should document which of the following? (Choose the best response.) 
Select one:
a. Product verification

b. Formal acceptance
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c. Administrative closure procedures

d. Contract closure procedures

The correct answer is: Contract closure procedures

Question 48 You are the project manager for a top-secret software project for an agency of the
Not answered United States government. Your mission—should you choose to accept it—is to
complete the project using internal resources. The reason is that getting top-secret
Marked out of 1.00
clearances for contractors takes quite a bit of time, and waiting for clearances would
jeopardize the implementation date. Your programmers are 80 percent of the way
through the programming and testing work when your agency appoints a new
executive director. Your programmers are siphoned off this project to work on the
executive director’s hot new project. Which of the following addresses the purpose of
Scope Verification in this case?

Select one:
a. Scope Verification determines whether the project results comply with quality
standards.

b. Scope Verification documents the level and degree of completion.

c. Scope Verification documents the correctness of the work according to

stakeholders’ expectations.

d. Scope Verification determines the correctness and completion of all the work.

The correct answer is: Scope Verification documents the level and degree of
completion.

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BL-IT4244-132671 - Quản trị dự án CNTT

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Started on Saturday, 30 July 2022, 8:27 PM

State Finished

Completed on Saturday, 30 July 2022, 8:27 PM

Time taken 7 secs

Marks 0.00/48.00

Grade 0.00 out of 10.00 (0%)

Question 1 Your company manufactures small kitchen appliances. It is introducing a new product
Not answered line of appliances in designer colors with distinctive features for kitchens in small
spaces. These new products will be offered indefinitely starting with the spring catalog
Marked out of 1.00
release. To determine the characteristics and features of the new product line, you will
have to perform which of the following?

Select one:
a. Progressive elaboration

b. Fast tracking

c. Consulting with the stakeholders

d. Planning the project life cycle

The correct answer is: Progressive elaboration

Question 2 You are a project manager who has recently held a project team kickoff meeting
Not answered where all the team members were formally introduced to each other. Some of the
team members know each other from other projects and have been working with you
Marked out of 1.00
for the past three weeks during the Planning processes. Which of the following
statements is true?

Select one:
a. Team building begins in the Planning process group. This team is in the
forming stage of team development.

b. Team building begins once all the members of the team are identified and
introduced to each other. This team is in the storming stage of team development.

c. Team building begins in the Planning process group. This team is in the
storming stage of team development.

d. Team building begins once all the members of the team are identified and
introduced to each other. This team is in the forming stage of team development.

The correct answer is: Team building begins in the Planning process group. This team
is in the forming stage of team development.
 Question 3 The resource calendar is an output of which following process?
Not answered


Select one:
Marked out of 1.00
a. Manage project team

b. Acquire project team

c. Estimate activity durations

d. Develop project team

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The correct answer is: Acquire project team

Question 4 As project manager, you are primarily responsible for implementing the project
Not answered management plan by authorizing the execution of project activities. Because you do
not work in a projectized organization, you do not have direct access to human
Marked out of 1.00
resource administrative activities. Therefore you need to—

Select one:
a. Ensure that your team is sufficiently aware of administrative requirements to
ensure compliance

b. Ask the head of human resources to approve your project human resource
plan personally

c. Prepare a project team charter that is signed off by a member of the human
resources department to delineate responsibilities

d. Outsource these functions

The correct answer is: Ensure that your team is sufficiently aware of administrative
requirements to ensure compliance

Question 5 In which of the following methods of resolving conflict will the conflict typically
Not answered reappear again in another form?

Marked out of 1.00

Select one:
a. Collaborating

b. Smoothing

c. Confronting

d. Compromising

The correct answer is: Smoothing

 Question 6 Decomposition is a technique used for both WBS development and activity definition.
Not answered Which following statement best describes the role decomposition plays in activity

Marked out of 1.00

definition as compared to creating the WBS?

Select one:
a. Decomposition is used the same way in scope definition and activity definition.

b. Final output is described as schedule activities.

c. Final output is described as deliverables or tangible items.

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d. Final output is described in terms of work packages in the WBS.

The correct answer is: Final output is described as schedule activities.

Question 7 Which of the following describes the cost of quality associated with scrapping, rework,
Not answered and downtime?

Marked out of 1.00

Select one:
a. External failure costs

b. Prevention costs

c. Internal failure costs

d. Appraisal costs

The correct answer is: External failure costs

Question 8 Four people are responsible for establishing cost of quality theories. Crosby and
Not answered Juran are two them, and their theories respectively are

Marked out of 1.00

Select one:
a. grades of quality, fitness for use

b. fitness for use, zero defects

c. zero defects, fitness for use

d. cost of quality, zero defects

The correct answer is: fitness for use, zero defects

Question 9 All the following statements are true about the grassroots estimate, EXCEPT—
Not answered
Select one:
Marked out of 1.00
a. It is used primarily for Level 1 of the WBS

b. It is also called an engineering estimate

c. Its accuracy rate is from –5% to +10%

d. It may take months to prepare

The correct answer is: It is used primarily for Level 1 of the WBS
 Question 10 Activity A has a duration of three days and begins on the morning of Monday the 4th.
Not answered The successor activity, B, has a finish-to-start relationship with A. The finish-to-start

Marked out of 1.00

relationship has three days of lag, and activity B has a duration of four days. Sunday
is a nonworkday. Such data can help to determine— 
Select one:
a. Calendar time between the start of A to the finish of B is 11 days

b. The finish date of B is Wednesday the 13th

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c. Calendar time between the start of A to the finish of B is 14 days

d. The total duration of both activities is 8 days

The correct answer is: Calendar time between the start of A to the finish of B is 11
days

Question 11 You are the project manager for a custom home-building construction company. You
Not answered are working on the model home project for the upcoming Show Homes Tour. The
model home includes Internet connections in every room and talking appliances. You
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are working on the cost budget for this project. All of the following statements are true
except which one?

Select one:

a. This process assigns cost estimates for expected future period operating costs.

b. The cost baseline is the expected cost for the project.

c. This process assigns cost estimates to project activities, including risks and
contingency plans.

d. The cost baseline will be used to measure variances and future project
performance.

The correct answer is: The cost baseline will be used to measure variances and
future project performance.

Question 12 The purpose of using what-if analysis in schedule control is to—

Not answered
Select one:
Marked out of 1.00
a. Document requested changes

b. Provide additional details as to when the schedule baseline should be updated

c. Review scenarios to bring the schedule in line with the plan

d. Update the activity attributes

The correct answer is: Review scenarios to bring the schedule in line with the plan
 Question 13 If a project planner imposes a finish time of 14 on the project with no change in the
Not answered start date or activity durations, what is the total float of Activity E?

Marked out of 1.00


Hide sidebars

Select one:
a. 0

b. 2

c. Cannot be determined

d. –1

The correct answer is: –1

Question 14 After brainstorming potential project risks, what is the recommended method for
Not answered prioritizing these risks and their mitigation plans?

Marked out of 1.00

Select one:
a. Fishbone Diagram

b. Probability and impact matrix

c. Control chart

d. RACI chart

The correct answer is: Probability and impact matrix

Question 15 Project risks should be identified by:

Not answered
Select one:
Marked out of 1.00
a. The project manager only

b. Key project stakeholders only

c. Those invited to the risk identification process only

d. All project personnel

The correct answer is: All project personnel

 Question 16 You are constructing a probability and impact matrix for your project. Which of the
Not answered following statements is true?

Marked out of 1.00

Select one: 
a. The probability and impact matrix multiplies the risk’s probability by the risk
impact— which both fall from 0.0 to 1.0—to determine a risk score.

b. The probability and impact matrix multiplies the risk’s probability by the cost of
the impact to determine an expected value of the risk event.
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c. The probability and impact matrix multiplies the risk’s probability—which fall
from 0.0 to 1.0—and the risk’s impact and then adds them together to determine a
risk score.

d. The probability and impact matrix multiplies the risk’s probability by the
expected value of the risk event to determine a risk score based on a
predetermined threshold.

The correct answer is: The probability and impact matrix multiplies the risk’s
probability—which fall from 0.0 to 1.0—and the risk’s impact and then adds them
together to determine a risk score.

Question 17 You’ve identified a risk event on your current project that could save $500,000 in
Not answered project costs if it occurs. Your organization is considering hiring a consulting firm to
help establish proper project management techniques in order to assure it realizes
Marked out of 1.00
these savings. Which of the following is true based on this statement? (Choose the
best answer.)

Select one:
a. This risk event is an opportunity to the project and should be exploited.

b. This risk event should be mitigated to take advantage of the savings.

c. This is a risk event that should be accepted, because the rewards outweigh the
threat to the project.

d. This a risk event that should be shared to take full advantage of the potential
savings. 

The correct answer is: This risk event is an opportunity to the project and should be
exploited.

Question 18 You are the project manager for an outdoor concert event scheduled for one year
Not answered from today. You’re working on the procurement plan for the computer software
program that will control the lighting and screen projections during the concert. You’ve
Marked out of 1.00
decided to contract with a professional services company that specializes in writing
custom software programs. You want to minimize the risk to the organization, so you’ll
opt for which contract type?

Select one:
a. Cost plus fixed fee

b. Fixed price plus incentive

c. Fixed price

d. Cost plus incentive

The correct answer is: Cost plus fixed fee

 Question 19 All of the following statements are true regarding the Human Resource Planning
Not answered process except for which one?

Marked out of 1.00

Select one: 
a. Human Resource Planning involves determining roles and responsibilities.

b. One of the Human Resource Planning outputs includes project organization

charts that show the project’s reporting relationships.

c. The staffing management plan created in this process describes how and when
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resources will be acquired and released.

d. A RAM (or RACI chart) is an output of this process that allows you to see all
the people assigned to an activity.

The correct answer is: One of the Human Resource Planning outputs includes project
organization charts that show the project’s reporting relationships.

Question 20 You are the project manager in your organization. You have very little authority over
Not answered the projects you manage, and you are mainly engaged in project coordination
activities. You are currently struggling with obtaining the required human resources for
Marked out of 1.00
your project during the Acquire Project Team process. Who you need to negotiate
with to obtain these resources?

Select one:
a. The customer

b. Your line manager

c. The functional managers

d. The project sponsor

The correct answer is: The functional managers

Question 21 If you are requesting a vendor quote for a defined scope, what is the recommended
Not answered contract type?

Marked out of 1.00

Select one:
a. Fixed price

b. Cost reimbursable

c. Time and materials

d. Commission

The correct answer is: Fixed price

 Question 22 You are a project manager working on contract with a company in a foreign country.
Not answered At the project kickoff meeting, you are given an expensive-looking gift. The person

Marked out of 1.00

who presented this to you said that it is customary in their country to give their
business partners gifts. What is the most appropriate response? 
Select one:
a. Thank them, and accept since you know that it would be considered offensive
to decline the gift in their culture. Immediately report the acceptance of the gift to
the appropriate parties at your company so that your actions are not called into
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question later. 

b. Thank them, and decline. Explain that this is considered personal gain, which
is unacceptable in your country.

c. Thank them, and decline. Explain that this is considered a conflict of interest,
which is unacceptable in your country.

d. Thank them, and accept. You don’t believe there is a conflict of interest or an
integrity issue at stake.

The correct answer is: Thank them, and accept. You don’t believe there is a conflict of
interest or an integrity issue at stake.

Question 23 Your project has been under way for some time, but indicators show that it is in
Not answered trouble. You have observed all the following symptoms of poor teamwork in your
project team EXCEPT—
Marked out of 1.00

Select one:
a. Lack of trust or confidence in the project manager

b. Unproductive meetings

c. Frustration

d. Excessive meetings

The correct answer is: Excessive meetings

Question 24 The key benefit of the control communications process is to—

Not answered
Select one:
Marked out of 1.00
a. Sharing best practices with other project teams in the organization with lessons
learned

b. Providing stakeholders with information about resolved issues, approved

status, and project status

c. Ensuring the information needs of stakeholders are met

d. Ensuring an optimal information flow among communication participants

The correct answer is: Ensuring the information needs of stakeholders are met
 Question 25 Contested changes are requested changes when the buyer and seller cannot agree
Not answered on compensation for the change. They are also known as all but which one of the

Marked out of 1.00

following?

Select one:
a. Claims

b. Appeals

c. Disputes
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d. Demands

The correct answer is: Demands

Question 26 Assume that you are a major subcontractor doing work for a prime contractor on a
Not answered major project. Your change control system should—

Marked out of 1.00

Select one:
a. Comply with relevant contractual provisions

b. Be identical to that of the prime contractor

c. Follow the rigor of international configuration management standards

d. Only consider approved change requests

The correct answer is: Comply with relevant contractual provisions

Question 27 Which of the following is not an activity of configuration management during the
Not answered Integrated Change Control process?

Marked out of 1.00

Select one:
a. Funding

b. Verification

c. Status accounting

d. Auditing

The correct answer is: Funding

Question 28 If you apply the configuration management system along with change control
Not answered processes project wide, you will achieve all but one of the which following objectives?

Marked out of 1.00

Select one:
a. List the approved configuration identification

b. Provide the basis for which the product configuration is defining

c. Document the specific responsibilities of each stakeholder in the perform

integrated change control process

d. Ensure the composition of a project’s configuration items is correct

The correct answer is: Document the specific responsibilities of each stakeholder in
the perform integrated change control process