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2023 Mktgmemo Gns Repair Service Limitations
2023 Mktgmemo Gns Repair Service Limitations
Product Update
Due to multiple component availability limitations, comprehensive repair service for Garmin’s GNS 430/530 series,
including all GPS/COMM and GPS only variants, as well as WAAS models, is estimated to become limited in the
years ahead. Initially these limitations are estimated to impact a small percentage of repairs beginning in 2024.
Garmin will communicate specific repair limitations as they need to be implemented.
First introduced in 1998, Garmin has offered repair service for the GNS 430/530 series for 25 years. Garmin plans
to continue offering repair service when the components required for a specific repair remain available. Database
updates and technical support will not be impacted by these changes to GNS repair services.
GNS 430/530 customers should begin to consider their transition strategy to the newest generation of Garmin
products, including the widely adopted GTN Xi series, GNX 375 or GNC 355. To assist customers in this transition,
Garmin is offering a trade-in program that is detailed below. This program will be available through June 30, 2023.
Upgrade Options
GTN 750Xi Series GTN 650Xi Series GNX 375 GNC 355
Product
Trade-in Process
1. Contact the Garmin order desk or submit a purchase order via email.
2. Reference PO “GNS-UPG / XXX” for the GNS 430/530 trade-in program.
3. Provide the serial number(s) of the GNS 430/530 being returned.
4. Order at least one new GTN Xi, GNC 355 or GNX 375 per GNS being returned. All products must be on the
same PO to qualify for additional credit.
5. Reference the RMA number provided for the return shipment to receive account credit.
• Trade-in credit will be in the form of credit memorandum, applied on the account. Please note that
trade-in credit for an eligible GTN Xi or GPS Navigator will not be issued until the returned unit is
received by Garmin.
• Data cards must be returned at the same time.