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BANDAI TCG ONLINE LOBBY battle device check list

①Please complete the device check list (Check play environment in


advance) before joining the event.
The check list can be accessed via the
following link:
URL) https://bit.ly/3tGn34M

*If you enter the URL posted on SNS and


accessed from other than recommended browser,
please copy URL to recommended browser.

②If you are using an external microphone or camera, the setting


may be automatically changed and your opponent won’t be able to
see or hear you. Please check your settings.

For PC or Android Users, please check the following Chrome help link:
URL)https://bit.ly/3AnuZMI

③This service uses “Sky Way” for video chat functions.


Please check the following links if there are any issues.

Compatible Browsers and OS)https://bit.ly/369GN7r


FAQ)https://bit.ly/3qGn9t8

There is a possibility due to the device, equipment or internet


connection issue, attempting the above troubleshooting may not be
able resolve the issue.
If such situation occur, please try changing the device, or forfeit the
event. We apologise if such situation were to occur, and wish to seek
your understanding.

*Players are expected to bare any expenses related to internet connection.


使用BANDAI TCG ONLINE LOBBY對戰或者觀戰的玩家請事先確認匹配設置

①點擊以下的鏈接,或者通過“イベント参加(參加活動)”按鈕下方的
“Check play environment in advance (事先確認對戰環境)”,確
認運⾏環境、推薦使⽤的設備以及瀏覽器

URL) https://bit.ly/3eIZ7JR
*經常出現的咨詢
通過點擊社交平台上的鏈接參加活動,
使⽤非推薦的瀏覽器進⾏連接時
→請將鏈接複製到推薦使⽤的瀏覽器中進⾏連接。

②使用外接的麥克風或者攝像頭時,
可能會由於設置問題導致聽不到聲⾳、
無法看到畫面等情況

使用電腦或者Android的客人請確認以下GoogleChrome幫助頁面
URL) https://bit.ly/3y43Q0e

③本服務通過【Sky Way】實⾏視頻通話功能。
遇到困難時請參考以下鏈接。
匹配的瀏覽器&OS)https://bit.ly/3dLQg9h
FAQ)https://bit.ly/3xkuwsO

根據玩家使⽤的設備和外接器材、網絡狀況的影響,有嘗試以上⽅法後仍無法
解決問題的可能性。
若出現此情況,請嘗試更換設備,或者放棄參加活動。舉辦方無法對所有玩家
的使⽤狀況進⾏個別的對應,請給予諒解。

*請⾃⾏負擔參與活動所產⽣的流量費⽤。

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