TUTORIAL QUESTIONS & ANSWER

UDB2001

HUMAN RESOURCE
MANAGEMENT
TUTORIAL

HUMAN RESOURCE MANAGEMENT

UDB2001
Tutorial 1:
(Chapter 1: Introduction)

DISCUSSION QUESTIONS
1. In order to be a successful HR manager, one needs to acquire a complimentary set of
competencies such as (Bohlander & Snell, 2008). Discuss the qualities of the human resources
manager
(10 marks)

2. There are various HR activities undertaken by the organization in order to get the right workers and
being able to retain them for the benefits of the organizations and employees. Stakeholders play
important roles in HRM. State and discuss the roles of stakeholders in organization.
(10 marks)

3. HRM is influenced by the environmental factors, which are the internal and external factors. Discuss
(10 marks)

4. There are a number of challenges that HRM is faced with and HR managers should be alert and
take proactive actions and strategies to manage these challenges. Discuss
(10marks)

Human Resource Management (UDB2001) Prepared by

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TUTORIAL

HUMAN RESOURCE MANAGEMENT

UDB2001
Tutorial 2:
(Chapter 2: Introduction to Human Resource Planning)

DISCUSSION QUESTIONS
1. Human Resource Planning (HRP) is defined as a systematic process of forecasting and making
planning for the movement of workers into, within or out of an organisation. Define human resource
planning and its characteristics.
(10 marks)

2. Human Resource Planning is considered as a strategically proactive HRM activity because of the
challenges that organisations face in meeting the future human resource uncertainties in hiring,
developing, and retaining good staff. Explain the roles of conducting HRP.
(10marks)

3. Human Resource Planning if conducted properly can bring a lot of benefits to the organization.
Explain the process of carrying out HRP and its benefits.
(20marks)

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HUMAN RESOURCE MANAGEMENT

UDB2001
Tutorial 3:
(Chapter 3: Job Analysis)
DISCUSSION QUESTIONS
1. Job analysis is normally conducted after HRP. Define Job Analysis.
(5marks)

2. Job Analysis is defined as a systematic process of determining the human and job requirements.
Human requirements include skills, knowledge, ability and attitude while job requirements includes
list of responsibilities, job functions, experience required, supervisory requirements etc. Explain
how to conduct an effective Job Analysis
(10marks)
3. There are various methods available to collect the required data in order to collect necessary
information to develop job analysis. What are the advantages and disadvantages of these
methods?
(10marks)

4. Job analysis is an important activity because it helps in other HRM activities. Discuss
(10marks)

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HUMAN RESOURCE MANAGEMENT

UDB2001
Tutorial 4:
(Chapter 4: Recruitment)
DISCUSSION QUESTIONS
1. Define Recruitment
(5 marks)

2. Recruitment is an important process because the more applicants apply for a job, we will have a
wider/better choice of selecting the right person. It can be done by HR Department or outsource it to
professional recruiters. Figure 4.1 shows the recruitment pyramid to calculate the number of applicants
that organisations should attract to select and hire the right person for the right job at the right time.
Discuss types of Alternatives, Internal and External Recruitment
(20 marks)

3. Explain the advantages and disadvantages of recruiting experience workers and fresh graduate.
(10 marks)

4. While organisations are carrying out various methods in recruiting their potential employees, there are
few considerations that employers should bear in mind while recruiting candidates. Discuss
(10marks)

Human Resource Management (UDB2001) Prepared by

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TUTORIAL

HUMAN RESOURCE MANAGEMENT

UDB2001
Tutorial 5:
(Chapter 5: Selection)
DISCUSSION QUESTIONS
1. Selection is a process of choosing from a group of applicants the individual best suited for a
particular position and the organisation. Factors such as other HR functions, legal consideration
and speed of decision-making influence the selection process. Define selection.
(5marks)

2. Based on the diagram, main aim of selection is to get the ’fit’ between these three components i.e.
person, task, and organization. Discuss
(8marks)

3. The goal of the selection process is Maximise “hits” and avoids “misses”. Discuss
(4marks)

4. There are key questions to be asked before HR Department resumes their selection process. Why
organizations conduct an effective selection?
(6marks)
5. There are a few steps that need to be followed in the selection process. Explain.
(10marks)

6. Two main components of employment test consist of reliability and validity. Sample test that can
be used are:
(10marks)

5. An interview is a procedure designed to obtain information from a person through oral responses to
oral inquiries. There are two types of interview. Discuss
(10marks)

6. There are number of issues and challenges in conducting an effective interview process. The problems
can come from both the interviewees as well as the interviewers. Discuss the problems and solutions
of interview.
(10marks)

Human Resource Management (UDB2001) Prepared by

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UDB2001
Tutorial 6:
(Chapter 6: Training and Development)
DISCUSSION QUESTIONS
1. Orientation or also known as induction is designed by the HR department as a welcoming event for
new employees. It is conducted normally on the first day of the new employee coming to work.
Differentiate between training and development.
(6marks)

2. In the case of Malaysia, government has launched Human Resource Development Fund (HRDF)
in 1993 under the Ministry of Human Resources. The aim of HRDF is to ensure that workers at the
private sector are provided with sufficient training by their employers. The HRDF fund is funded by
both the employer through the payroll tax and also by the government itself. Since its establishment,
many employers have used the funds from HRDF to send their employees for training and
development activities. Explain factors that influence the training and development in an
organization.
(10marks)
3. As mentioned earlier, training and development is very important and should be given due
consideration by everyone in the organization in order to create a knowledge workforce. There are
many benefits that can be derived if the organization conducts training and development activities
properly. Discuss
(10marks)
4. Some of the steps in conducting training activity are:
(10marks)
5. An important component of conducting training program is called transfer of training i.e. the ability
of the trainee to put into use what he has learnt from his training activity. An effective transfer of
training can be achieved given the following factors. Explain (10marks)

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UDB2001
Tutorial 7:
(Chapter 7: Training and Development)
DISCUSSION QUESTIONS
1. Define performance appraisal and performance management

2. The success or failure of performance appraisal program depends on the philosophy underlying it,
its connection with business goals, and the attitudes and skills of those responsible for its
administration. Criteria to conduct a fair and just performance appraisal are:
(10marks)

3. Performance appraisal is an on-going activity. It starts with the planning for performance appraisal,
conducting it and going back to conduct the following cycle of performance appraisal. Who does
the appraisal?

4. There are a number of ways in which performance appraisal can be conducted depending on the
objectives for doing it. Generally, there are three common approaches as follows (Bohlander &
Snell, 2008). Discuss.
(10marks)

5. One of the main issues in performance appraisal is about the problems associated with the process
of performance appraisal. It involves both the human factor (appraiser-appraise relationship) and
the systems factor. Some of the common problems are (Bohlander & Snell, 2008).
(10marks)

6. Explain the problems and solutions to performance appraisal

(10marks)

Human Resource Management (UDB2001) Prepared by

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Tutorial 8:
(Chapter 8: Rewards)
DISCUSSION QUESTIONS
1. Reward system is divided into two main parts. Define rewards
(3marks)
2. Differentiate between monetary and non-monetary reward
(6marks)

3. Management needs to plan their reward system effectively so that it can meet the objectives of
both the employees and employer. In this regards, there are some pertinent goals of a sound
reward system. Discuss
(10marks)

4. In practice, a combination of internal and external factors can influence directly or indirectly the
rewards paid to the employees especially in the case of monetary reward. Explain.
(10marks)

5. Explain the relationship of Reward Management and other HRM functions

(4marks)

6. Employee benefits and services are a part of the rewards which reinforce loyal service to the
employer. In addition, it helps to improve the quality of work life and personal lives of employees.
Explain types of Benefits and Services.
(10marks)

7. Differentiate between Mandatory and Non-Mandatory Benefits

(4 marks)

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