Professional Documents
Culture Documents
2.0 Project Admin & HR
2.0 Project Admin & HR
Contents
All general project adminisation, i.e. how the office functions, is included in the
Project Administration Handbook. This is a Master Document and can be found in the
Master Documents folder on the P drive.
1. Reception
1.1 Answering Phone Call
1.2 Greeting Visitors
1.3 Meeting Rooms Booking
1.4 Incoming Correspondence Distribution
1.5 Outgoing Correspondence Arrangment
1.6 Outgoing Correspondence Registration
2. Mailing
2.1 Internal Mail
2.1.1 Pigeon Holes
2.1.2 Procedures
2.2 Incoming Mail
2.3 Outgoing Mail
3. Secretarial / Clerical Support
3.1 Incoming Correspondence Distribution
3.2 Outgoing Correspondence Arrangement
3.3 Clerical Duties
3.4 Administrative Duties
4. Office Asset Management
5. Disposal of Confidential Documents / Paper Recycling
5.1 Recycle Paper
5.2 Procedures
6. External Printing
6.1 Letterhead Paper / Business Card
6.2 Drawing (Colour) Printing / CAD Plot Services
7. Keys
8. External Delivery Service
8.1 “By Hand” Delivery Services
8.2 DHL Courier Service
8.3 Procedures
8.4 Notes
9. Pantry and Refreshments
10. Procurement of Office Equipments
11. Internal Telephone Directory
12. Use of Meeting Rooms
13. Office Equipment Maintenance
14. Office Cleaning
15. Vehicle Arrangment
16. Filing System / Archiving
16.1 Document for Incoming Mails
16.2 Document for Outgoing Mails
16.3 Archiving Documents
Project Directories, covering all the project zones and including HCEM, Client and
Consultant staff are kept up to by Edith Chu. They are live documents which are
stored on the P drive. Any amendments and discrepancies need to be highlighted to
Edith Chu.
The process detailed below is the traditional form of importing labour and obtaining
work visas. VCL are agreeing annual labour quotas with the Macau Government in
order to speed up the process and prevent works being delayed on site. Once this
has been agreed the new procedure will be added to this section.
Notes:
Submit the above documents with 1 set of photocopies
Modification of any submitted information should be updated once detected.
1. Employer should arrange the required documents for the import labour application,
such as Identity Card copy of the legal representative, Business Registeration
Certificate Copy, Company Incorporation Certificate Copy, Memorandum &
Articles of Association of the Company.
2. Employer should also arrange the required documents from the Employee for such
application, such as Identity Card copy of the employee, academic attainment
record and contract.
3. Employer will submit the required documents to the Macau Labour Department.
4. The above will take around 2 months.
5. When the Macau Labour Department approves the application, they will issue two
permits, one from Macau Economic Department and the other from the Macau
Labour Department.
6. Employer should fill in and complete the “Non-Resident List” and arrange required
documents for “Labour Identity Card” (Blue-Card) application to the Macau
Immigration Department.
7. It will take about 1 day, with Macau Immigration Department to send back the
stamped “Non-Resident List” to the employer and advise a date for the employee
to go for finger print.
8. After Finger Print, Macau Immigration Department will take about 30 days to issue
the employee a Blue Card, which stated a Blue Card expiry date, name of the
employee, Blue Card number, working site and employee personal data.
9. Upon the expiry of the Blue Card, employer should ask employee to return the
Card and apply for cancellation to the Macau Labour Department.
4. When the Macau Labour Department approves the application, will issue two
permits, one from Macau Economic Department and the other from the Macau
Labour Department.
5. Both employer and the Agency should sign employment contract with the skill
labour, and the Agency will report the application to the Commercial Department
of PRC (Beijing).
6. This will take about 5 working days.
7. The Agency will apply Visa & documents from the Security department of PRC. It
will take about 10 working days for those in Guangdong Province, and will take
about 1 month for other provinces.
8. The Agency will arrange the departure issues for the skill labour from PRC to
Macau.
9. The Agency will arrange the documents with the Macau Immigration Department.
This will take about 20 working days.
10. The Agency will arrange the skill labour to have finger print to the Macau
Immigraiton Department.
11. The Macau Immigration Department will issue the Labour Identity Card (Blue-
Card). This will take about 30 days.
12. The Agency will provide supervision and management to the skill labour.
13. Upon expiry of the Blue Card, employer should ask skill labour to return the Blue
Card to the Agency. And skill labour should depart Macau & return to PRC.
It is important that all project documents are suited and formatted in the same way to
ensure there is a consistant project image and brand are portrayed to the client and
all third parties. This section sets out the basic principles agreed for the proect.
Typeface
All documents are to be written in Arial
General text is to font size 11
Titles and section headings are to be in bold
Underlining is to be avoided
Headers are to be written in Arial size 12 and bold
Footers are to be written in Arial size 6
Logos
All project specific document should have the client logo inserted into either
the header or footer. The logo should not be stretched or distorted but the
size maybe altered to suit the location. Note all templates have the logos
inserted already.
Headers
Headers are to contain the project name, “Venetian Cotai, Macau” and the
logo.
Footers
Footers should contain the following information:
o Project: M138 Ventian Cotai, Macau
o Document: (this is the document name)
o File reference: (this is the electronic file name incl revision number)
o Date: (date this revision was produced)
o Produced by: (name of author or owner)
Templates
Templates are available for the following standard documents. These can be
found on the server under the filepaths indicated:
o Letter
o Fax
o Memo
o Agenda
o Meeting Minutes
o File note
o Site diary
o Reports
o Presentations (powerpoint)
Emails
Emails should contain an electronic signature in the following format:
Name
Role on project eg Cost Manager, Podium