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    Plaz W
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    A customer purchases an item using PayPal and waits for delivery. If the item is lost, the customer opens a return claim with PayPal and escalates it directly. PayPal will provide return labels that the customer edits to indicate the item was lost in transit. Once the edited labels are received by PayPal, the customer contacts PayPal and receives an instant refund.

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    A customer purchases an item using PayPal and waits for delivery. If the item is lost, the customer opens a return claim with PayPal and escalates it directly. PayPal will provide return labels that the customer edits to indicate the item was lost in transit. Once the edited labels are received by PayPal, the customer contacts PayPal and receives an instant refund.

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    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
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    41 views1 page

    PP

    Uploaded by

    Plaz W
    A customer purchases an item using PayPal and waits for delivery. If the item is lost, the customer opens a return claim with PayPal and escalates it directly. PayPal will provide return labels that the customer edits to indicate the item was lost in transit. Once the edited labels are received by PayPal, the customer contacts PayPal and receives an instant refund.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
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    of 1

    1) Purchase normally with PayPal

    2) Wait for delivery


    3) Check website's terms of service (if they are responsalbe for lost packages or
    not)
    4) Open a claim saying you want to return the product
    5) After you started the claim, please tell them you already tried to contact the
    company
    but everyone is ignoring you
    6) Escaladate the claim directly to PayPal
    7) They will offer labels to ship the items back to them
    8) Go ahead and edit the labels to FTID. If they are not responsalbe for lost
    packages go
    ahead and use FTID v4 or v5, if they are, go ahead and use FTID v6 (Lost In Transit
    - LIT)
    9) After you FTID them, wait for FTIDs to be delivered. After 2-3 days, contact
    PayPal
    regarding the shipments that arrived to their warehouse.
    10) They will issue refund instantly when they see the message
    11) Success

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