LCLISTENING TEST In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test wal last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet Do net writo your aneware in your tost book. PART 1 Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer ‘sheet and mark your answer. The statements will not be printed in your test book and will be ‘spoken only one time, ‘Statement (C), "They're siting a a table,” is the best description ofthe picture, so you should select ‘answer (C) and mark it on your answer sheet.(900170 THE NEXT PAGE a[rest 3] (30.0170 THE NENT PAGE,PART 2 rections: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question ‘or statement and mark the letter (A), (B), or (C) on your answer sheet. Cite Sather aca cn four tay wank A, at, Teak jour erat on yap te S tu, waiters six ea oak 5, Mak yo twa ae eh. U Bra taisfaraewican ir wail tone 2x wl joa venation ~/P\10. Merk your enswer on your answer sheet “AA 23, Mark your answer on your answer shee ~ bits ikon or resales 20 Sek ec reser oS me Biz. Merk your answer on your answer sheet“ 28, Mark your answer on your answer shaot, ~7 Crs. Mark youransworon youranswer sheet. 26, Mark your answer on your answer sheet. 7 Bia, ‘rye tara yraarasnc/ Cl Mir a or ait at Cr. ati jararmearetgainauet nse C20: use sre yan anae Pea. Matcyour ansveron your answer sheet. ~/2, 28, Mark your anwar on your snawer shoo, Y 6 tna gurantee re ome 16, SR yar ero i ~ B 48, Mark youranswer on your answer sheet. “Cy 34, Mark your answer on your answer sheet OS @ sa; waseyr ener on vei acme set 50PART 3 Directions: You wil hear some conversations betwen two or more people. You wil be asked io answer three questions about what the speakers say in each conversation, Select the best response to ‘each quostion and mark the letter (A), (B), (C), or (O) on your answer sheet. The conversations wil not be pnnted in your test book and wil be spoken only one time. 32, Where does the woman most likely work? ) Ata theater CB) Ata restaurant }) Ata gardening store (©) Ata convention canter 33. Why is the man calling? J (A) To apply for ajob (0) Te fle a complaint To make a reservation ) To inquire about pricos ‘34, Whats the man willing to wait for? (A) Ameeting with a manager (8) Amonthly sale J {Q) AWeb site relaunch (Qaratrseatn 38. What problem isthe man caling about? ‘fight cancelation A Acomputer mattunction (C) Abiting enor (0) Lost uggege TT 39. What event isthe man planning to attend? {A) Atraining session SY CO Aconference ) A grand opening (D) A musical performance 40,, What wil the women probably do next? (A) Schedule a repair Check a receipt Issue a refund ) ‘Make an announcement 35. What isthe man planning to do? ‘see a trend 3) Meet with some clients (C) Purchase a bus pass (0) Find a recipe 36. Why does the woman say, “I have to drive to the city center"? (A) To express frustration with her schedule (@) To suggest a meeting place (C) To dectine the man's invitation © Bower the man a te Sf 27. What doce the woman conn? (A) Ameeing location ~S/ @ Acepartire ime 5) The numberof travelers (0) The length of an event What department does the woman work in? (A) Marketing ‘Customer Service (©) Accounting (D) Product Development i 42. Whats the woman concerned abou? (A) Her aaietons ora postion A Se) alaker tan or doparent (6) Adelayed pots nunch (D) Acustomer complaint 43, What does the man suggest? J Revs 2 esa Looking at a job description Editing a report (0) Advertising in a professional journal (30.170 THE NEXT AGE, TesT3 5144, Where does the man work? 50. Where most likely doas the woman work? (A) Ate seaport (A) Ata plumbing company 7 Bape tevel agency Ata furniture store ‘Ata shipping company Ata post office ) Ata security frm (0) Ata hardware store 45. Why Is the woman concerned? ‘51. What probiem does the man indicate? (A) Her employees did not receive training (A) Some workers arived late. /, © Maile Skat eo expen 7 {Bi Some merchandise has beon damages. ‘Some directions are unclear. ‘A home repair is needed. Her products are easily breakable, ) Business hours were shortened, 148. What does the man say about the Web site? 52. What will the man do at three o'clock? it lists pricing details. S Speak with a contractor ecto ti con 18) cena secunen 1 wove banat (Boome lpn tices peng oe ropes 47. What are the speakers discussing? 53, What does the woman imply when she says, Fastinemce “thanpoud bon Feat “E) Adolay na construction project (8) She nas misunderstood a request ©) Momioaneee rn pimabanecre cassconeeny Ste well Be come hp Toto a oro achenge, os wy meg SRI pan Se 54, het rcbion doe te nan men? a availability of some equipment (B) Arcom is still occupied, Mendes Slo gre were necuse Pao ifemertalees 10/0 nen dt 55. What doen te men ote i? 0) Re invaen _] susie ) Deg aiven crannies ieee chaste uote fie ata fhrmchatie sooo‘56. Where most likely are the speakers? (A) Ata publishing company (Ata bookstore (C) Ata supermarket (0) Ata bank '57. Why are Monday momings busy? (A) Deliveries must be processed, B) Cleaning must be completed. © (©) There are activites for children, ) There are staff meetings. '58. What does the woman ask about? (A) Accessing @ building () Finding a manager 2) Receiving a discount Locating an item 58, Whore do tho speakers work? (A) Rta toy manufacturer {@) Ata financial instiuton U/ (QAtacar repair shop ((O) Ata technology company 660. What does the woman suggest doing? laborating with another company investing in better machinery (€) Arranging some job interviews (0) Evaluating consumer interest 61. Why do the men advise against puraving the project? {83 ttl take too lng to complete. / C@Ditwi cos too much money. {C) Aactory cannot meet production demands. (0) Asimiar products aeady avaiable, (62, Why doss the man apologize? (A) A pleco of equipment is broken. (8) A.group has already let. ‘Some tickets are sold out ‘Some information is outdated. GarsTy 63. Look at the graphic. When will the woman's tour begin? (A) AUT pas At2 Pa. 4 ea, 664, What wll the woman mast likely do before tour? a restaurant Recharge a camera (C) Make a reservation (0) Read some instructions (20.0N TO THE MEXTPAGE, ROT“Lith Street 12th Street A 7 ERROR 984 Select: @ 1. Restart application Fairview Blvd = ; © 2. Send error report - Plea aicall © 3. Force quit application '65. What does the man say he wil be doing at (Sieh Shute competes an event? ENTER A) Verna ela both Lene | Giving a presentation (©) Fliming @ performance (0) Leading afiness class '68, Who mos ikely isthe woman? 166. Look a the orephic. Which parking area Oe caas oes the woman recommend using? OS Aehoree aaa (@) Area 1 CO computer technician (@) Arca 2 (©) Area 3 659, Look atthe graphic. Which option should the area 4 man select? 67. What wil the woman make alist of? ee vent participants Option 3 (@) Seourty personnel ) Option 4 (C) Nearby restaurants (0) Conference topies What does the man say he is worried about? Locating a laptop (@) Mosting sales goals (C) Losing some data (©) Missing a deadiine> SH p.195~149 PART 7 Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B),(C), or (D) on your answer sheet Questions 147-148 refer to the following notice. Let Builder’s Advantage Work for You! Obtain your share in the marketplace by advertising in Builder’s Advantage Magazine le + Glossy, large-format magazine dedicated to the construction industry fie + Four issues annually + Readership of over 40,000 + Distributed to over 250 area businesses in Farmington and Uxbridge counties * Quarter- and half-page advertisements available + Advertisements start as low as $150.00 + Discounts offered on advertisements placed in multiple issues Call our Public Relations Department at 055-1043 for details. 4147. What is being offered in the notice? 4148. What is indicated about Builder's Advantage (A) Construction services Magazine? (8) Abuilding for rent Itis distributed to homes. ‘Advertising space Iti published four times a year. }) Magazine subscriptions (©) It contains full-page advertisements, (0) Itis a new magazine. (90.0 TO THE NEXT PAGE, — >, 228Questions 149-150 refer to the following advertisement, The Perfect Gift Imagine sharing a new, special picture every day of the year with friends and loved ones! Gold Coast Imagination, Inc., will use images that you provide to create a personalized daily calendar using images of special people, memorable places, or important events. Just go through your photo album and select the pictures you want to include. We will use your digital images or traditional print photographs to create a personalized gift. Birthdays, anniversaries, and the dates of special events can be indicated for no additional fee! One of our consultants will help you choose from dozens of formats and styles. For more information, give us a call at (07) 7010 2390 or visit us online at www.gei.co.au, Gold Coast Im ‘nation, Ine. 149. What is being advertised? 150. According to the advertisement, what will the (A) Travel postcards consultant do? (8) Photograph albums (A)yProvide free price estimates ive advice about design options (©) Photograph family members (0) Create an online gallery of photographs Birthday cards 224 SECTION4‘Questions 151-152 refer to the following text-message chain. ‘Anna Ricci [9:03 au] Where did you get your car fixed last ‘month? Bonnie Green :05 am] ‘Mark's Automotive on Linden Avenue. Are you having vehicle trouble? ‘Anna Ricci [9:06 aw] No, I'm at the coffee shop chatting with | Kevin Peters from work. His car neds to \berepaired Bonnie Green au} Tall him Mark's was great. They found good prices on parts and charged a reasonable amount for labor. ‘Anna Ricci Thanks. I'l pass iton. 151 Wy desis. ies contacts. Green? 182. A1909/, wal does MS. ls mostly ‘heute serommendaton ranwnor she wise," passa? B) She needs directions to a location. (A) She will pick up Ms. Green on the way to (© showenisacup ofctee or (0) Se nats era (8) Sho search oa fren ep en (@srev shar nkrmaon wn Wr Pot (0) She will bring money to Mr. Peters. (G0.0N TO THE NEXT PAGE Sony 225Questions 153-155 refer to the following advertisement, Eurofleet Eurofleet understands that the only schedule that most businesspeople like to follow is their own. That is why, for our Corporate Club members, Eurofleet has introduced the first in-flight meal service that lets the customer decide when to eat. If you are busy reviewing reports, writing important e-mails, taking a nap—or even if ‘you are just not hungry —you are not required to eat on our schedule. ‘We will serve you a delicious meal at your convenience. Your meal will be prepared with the finest ingredients and served hot and fresh right to your seat 153. What type of company is being advertised? 155. Whats indicated about the benefit? (A) Arestaurant (A) Itcan be requested by e-mail @ Anairine ithelps businesspeople save money. (C) A business services center It is available to members of a club. (D) Acatering service (D) Itwill become available soon, 4154, What special benefit is advertised? (A) Alarger than usual selection of food (B) The use of a computer at no charge Freedom to decide the time of a meal (0) Extra room in which to work 226 SECTION‘Questions 156-158 refer tothe folowing news article. MUMBAI, India, June 3 — Star Airways, Mumbai's dominant airline for the past five years, has reported it is planning to replace its entire aircraft fleet with European- produced Skystream jets. Starting with an initial purchase of 90 jets, Star Airways expects the changeover to take a decade to complete. The new planes will enable the airline to expand its international routes as well as provide replacements for its aging fleet of jet planes. Star Airways and Skystream, in a joint announcement at the Brussels Air Show on Thursday, said that the order included seventeen of the new AWB850 aircraft. This will make Star Airways the first Indian carrier to fly the AWB850, an ‘aim it has had since the powerful jets were first produced. B a 186. Whatis the purpose of the article? 458. What is NOT reported as a goal of Star e (A) Te describe recent renovations at Airways? g an airport @r relocate its international headquarters - ‘To announce a new business agreement To be among the firs to use a new (©) To inform investors of updated project aircraft plans (C) To replace the older planes in its fleat (©) To report on the merger of two airlines (0) To increase its number of fight destin 4157. How long is the change expected to take? (A) Three years Five years Ten years (0) Seventeen years (90.0 TO THE NEXT PAGE 227‘Questions 159-160 refer to the following memo. From: Michael Bergmann To: Brigit Ingersoll Re: Awards Banquet Per your request, I've put together a list of preferred caterers. In my opinion, Comfort Meals is the best they are reliable, their charges are reasonable, and, above all, their food is delicious! Another food service provider I can highly recommend is Ethnic D'lites. They offer, among other things, a variety of South Asian dishes, and our employees and clients from that region in particular give them high marks. With regard to your question about entertainment, I'm afraid I can’t offer you any advice. Ramon, Garcia (extension 5555) in the sales department may have some suggestions for you. On a couple of occasions he has hired musicians for our annual New Year's party. I hope this information is useful. Good luck with the preparations for the October 12 events. Michael 159. What is the purpose of the memo? 160. Why should Ms. Ingersoll contact (A) To inquire about the new telephone Mr. Garcia? system (A) To learn more about the new work (8) To congratulate an employee on a procedures promotion To ask for recommendations for (C) To discuss the price of menu items entertainment (© To provide suggestions for an upcoming (©) To find out when a party will be held event (0) To verity the prices of a catered meal 228 SECTIONQuestions 161-163 refer to the following article. Swansea Business News G August) A spokesperson for Riester’s Food Markets announced yesterday that it will open five new stores over the next two years, starting with one in downtown Swansea this December. —[1]—. The company, known for its reasonable prices, will next open a Liverpool store in May. —[2]—. The location of the final store has not yet been determined. The number of Riester's locations has certainly been growing rapidly throughout the U.K. Shoppers seem pleased with the wide selection of items that include packaged goods, fresh produce, and hot ready-made meals. According to Donald Chapworth, director of marketing, the latter are particularly popular with working parents, —[]—. “Many of these customers in particular have limited time to cook but still ‘want their families to eat wholesome food,” says Chapworth. Last March Riester’s hired chef Gabriella Pierangeli, famed for her London restaurant Gabriella's on Second, to craft their signature home-style dishes. ll 161. Whatis the article about? (A) The expansion of a chain of stores Families cutting their food budgets (C) The relocation of a popular restaurant (0) Grocery stores changing their prices 162. What does Mr. Chapworth mention that (C) Its home-delivery service Sumas 163. In which of the positions marked [1], [21 [3], and [4] does the following sentence best belong? “Two more will open at sites in Manchester and Edinburgh by summer of next year” At (2) (C) [3] (0) (4) GOON TO THE NEXT PAGE 229 san waioyQuestions 164-167 refer to the following online chat FOV JANE KOVAR [8:48 Am.) Hi, Stan. It's official! Our new software product, the DT-3 “Inventory Manager”, is set for release next month, STAN MILTON [8:50 «.“.] Right on schedule! I'll need to train my sales staff on how to ‘demonstrate it—soon. FO JANE KOVAR [8:52 a.) Ah! Larry Huang, our most experienced in-house trainer, will give your team a hands-on presentation next week. STAN MILTON [8:53 Ax.) FOF Jane Kovar (8:54 am) But he works at headquarters. Would we train there? No, he'll come here via company shuttle, We'll just need to put together a program schedule. Would next Tuesday or Wednesday work for your team? STAN MILTON [8:55 4.01] FY JANE KOVAR [8:57 a.m) MIKE BEDFORD [9:46 A] I'll send out a group e-mail now and see what people prefer. Sure. Keep me posted and we'll talk more. Hi, sorty. | logged on late. I got an e-mail titled “Training” Do we have a workshop today? | can attend... STAN MILTON [9:48 Am] (MIKE BEDFORD [9:49 am] STAN MILTON [9:50 4.0.) FQ JANE KOVAR [9:52 am] (Oh, no. That e-mail is about hands-on training—tor the DT-3. ‘Ah, good. When will we train? And how long is the training? We're still working on it. Yes, | can set up whatever you need. And, for the whole sales team, here is the password (link) to view the DT-3's full product description. Remember—it's confidential for now. STAN MILTON [9:53 A.w.] Okay, thanks a lot. I SEND } g | eae oe eee > 4164, Who is Larry Huang? 166. At9:50 4.n,, what does Mr. Milton mean he (A) A warehouse manager writes, ‘Wee still working on it"? A software designer (A) A team member will be absent. A training instructor (8) Aproduct release willbe delayed. ‘A company president AA schedule is not complete ) A payment was not received, 465. Why most likely id Mr. Bedford join the conversation? 167. What does Ms. Kovar provide forthe sales (A) To give details about a sales meeting team? 8) To thank others for organizing an event (A) Atraining manual To confirm he can be present at an event 8) Acient ist ) To discuss a problem with an e-mail contract roam (a pasonora 230 SECTION «Questions 168-171 refer tothe following information, Mooringtown Library www.mooringtownlib.co.au 168. What is indicated about advertising space on Mooringtown Library notice board? tis available at no charge. itcan be used for any length of time, (©) Itis open to all area businesses. (0) Itis intended mainly for sporting events. 169. What is NOT a stated requirement for a Notice to be placed on the board? (A) It must meet certain size requirements. (@) It must be marked with posting dates. must be reviewed beforehand, must be signed by a librarian, Notice Board Space Available to Community Groups Mooringtown Library is pleased to invite local community groups to use the free advertising space on its new notice board, located outside the front entrance of the library. Space on the board is available for up to four weeks at a time. Notices must be approved in advance at the library's front desk and must meet the following requirements. All content must be suitable for public display. The notice must be written or printed on standard-quality paper with dimensions of either 8.5 in x 11 in or 5.5 in x 8.5 in. The desired start and end date for display should be written in the front bottom right corner. — [1] —. Any notices that do not meet these requirements will not be considered and will be discarded. -[2l-. — [3] —. Submissions are now being accepted at the Mooringtown Library front desk. Please have the actual notice, in the format in which you would like it to a appear, with you when you arrive. Within one business day, you will receive a ay call confirming that your notice has been added to the board. — [4] —. a . g z 170, What should an advertiser bring to the Hbrary when making a submission? {An outline of proposed content ((B) A final version ofthe notice ) A completed submission form (©) Alletter from an organization 171. In which of the positions marked [1], [2] [3]. and [4] does the following sentence best belong? “The name and telephone number of the person posting the notice must be clearly tarked on the back.” ty) (8) (2) © 8) (0) (4) (G0.0N TO THE NEXT PAGE pS 231Questions 172-175 refer to the following e-mail TO: Quality Control and Packaging staff FROM: David Briggs DATE: July 22 Greetings, I'd like to give you all some news on what is taking place in our department right now. First of all, please welcome Laurie Kingsolver as our new office manager. Laurie comes to us by way of the accounting division, her home for the last twelve years. Laurie and | worked together there during my early days in the company, shortly after she joined the accounting area. She is an energetic colleague and a highly competent manager. Laurie's first day with us here in the quality control and packaging department will be July 29. We are very happy that Alfred Chen has agreed to continue to serve in an interim capacity as assistant coordinator of packaging until we are able to find a replacement for Lydia Parry. Alfred has helped the packaging department immensely this summer by preparing schedules, responding to e-mails, and entering material into the database in Lydia's place. We would have been lost without him. in the meantime, colleagues in the human resources division are working to fill Lydia’s position. | will send out an update as soon as an offer is accepted. Finally, please join me in congratulating Kar! Wilson on his recent appointment as coordinator of quality control. | look forward to working with Karl in his new role. Thanks, David Briggs Senior Vice President Quality Control and Packaging 232 SECTION4172. Why did David Briggs write the e-mail? (A) To ask for volunteers to help in the oor a (C) To describe changes in hiring 0 et ss acelarc o ae (ioe the company aout te Hee tw nanan esouces (C) He was out ofthe office for most of July. (D) He sends a memo to his staff on a ‘monthly basis. 174, What is mentioned about the packaging area? (A) Ithas replaced its database. (8) Itis busiest in the summer months. {C) It ost an important shipment. It currently has a job opening. 17. The word “appointment” in paragraph 4, line 1, is closest in meaning to (A) Arrangement to meet }) Membership in a group Assignment to a position Selection of a committee : i G0.0N TO THE NEXT PAGE 233Questions 176-180 refer to the following Intemet form and e-mail, Contact Information Purchase Information Name: Greta Harrison Product: Sunblock SPF 45, E-mail: gh1076@allemailing.com Product Code: idh02 Phone: 555-2311 Date of Purchase: [not entered] ‘Address: [not entered] Claim Details: I purchased a tube of your sunblock from a local store a few months ago, but it now has a very different consistency from when I first bought it. It feels watery and rather greasy. Is there anything I can do to restore the sunblock to its original consistency? Also, please let me know if I should have stored it in the refrigerator, as my apartment does not have air conditioning. ‘Thank you very much. “xD s+ — YF = To: From: ‘Guarderma Customer Service Subject: Reference number 153206 Dear Greta Harrison, ‘Thank you very much for your inquiry. We are happy to help you with your questions, From the code you gave us, we have determined that your sunblock passed its expiration date three months ago. This is the most likely reason why its consistency has changed The product should retain its consistency at reasonable room temperatures, even in warm areas. Refrigeration will not restore it to the original consistency. Given the expiration, the active ingredients in the sunblock have lost effectiveness. We would be happy to replace the product. However, we will need your full contact information before processing this. Please call (888) 195-3958, extension 112, with reference number 153206 to provide the information. Please feel free to contact us again with any questions, Bradley Martin Customer Service Representative Guarderma Skin Care 234 SECTION4176. What problem with her sunblock did Ms, Harrison report? was not effective. he texture changed, he color became darker. (0) The tube broke. 177. What does Ms. Harrison think might have caused the problem? (A) Leaving the sunblock in a warm place (B) Spreading the sunblock too thickly ing the sunblock close to water storing the sunblock in bright light ‘According to the e-mail, how did Mr, Martin know what caused the problem? (A) Through previous reports of similar problems (B) From Ms, Harrison's description of the problem (C) From the location of Ms. Harrison's apartment hrough information associated with the product code 179. According to Mr. Martin, why did the problem ur? ((y)The sunblock became tooo (6) Room temperature affected the ‘sunblock (©) Guarderma used poor quality ingredients, (0) Ms. Harrison applied the sunblock incorrectly, 180. What further information does Guarderma need from Ms. Harrison? telephone number ‘A mailing address (C) The place of purchase (D) The date of purchase (90.0 TO THE NEXT PAGE OO ENT A 235 isan wnioyQuestions 181-185 refer to the following e-mails. = E-Mail Message From: Richard Baxter Sent: Tuesday, November 12,10:12 A. ‘To: Jessica Shire ‘Subject: Sales conference Dear Jessica, ‘Thanks for agreeing to take my place at the annual marketing conference in Detroit next month. Some Korean clients willbe in town that week, and | need to meet with them here in the New York office. When | attended the conference last year in Chicago, | found the experience to be very rewarding and | made many useful contacts. I've contacted our travel department and asked that your flight and hotel arrangements be made. Your fight will leave Philadelphia on Sunday, December 1 at 1.x. and arrive in Detroit at 4:45 pe, Your fight, hotel, and car rental will be paid in advance by EBR Industries. There is an allowance to cover the cost of your meals, but you will not be reimbursed until you return. So be sure to ssave all of your receipts, and subrnit them to the accounts payable department when you return, ‘The schedule for the conference seminars is as follows: On Monday from 9:00 to 11:30 a. Is Exhibit Marketing, and from 1:30 to 4:90 p.v. is Brand Marketing. On Tuesday from 9:00 to 11:80 au. is Internet Marketing, and from 1:30 to 4:30 pau. is Target Marketing. Have a great trip! Richard = E-Mail Message From: Jessica Shire ‘Sent: Wednesday, December 4, 2:11 Pav. To: Richard Baxter Subject: RE: Sales conference Dear Richard, | got back from the marketing conference late lastnight. Unfortunately, the Monday morning seminar was canceled due to poor attendance, but the other seminars took place as ‘scheduled. | took very detailed notes and will have a full written report to you by the end of the week. | hope your meetings here went well. Thank you for giving me the opportunity to represent EBR's sales department at this conference. Sincerely, Jessica 238 SECTION4181. Why did Richard Baxter write to Jessica Shire? (A) To ask her to meet with some international clients {B) To request that she make travel reservations ‘To give her information about a trip (0) Totellher about changes to a conference schedule 182. What does Richard Baxter imply about the annual conference? (A) The conference is always held in Detroit. (B) He has gone to the conference for many years (oye conference is a good place to develop business relationships (©) Some clients from Korea will be attending the conference, 183. What expense will EBR Industries NOT pay for in advance? Airing fights (@} Dining expenses Hotel rooms (0) Car rentals 184, What seminar was canceled at the conference? (A) Brand Marketing (B) Internet Marketing (C) Target Marketing (Open mretng 185. For what department does Jessica Shire work? Sales () Travel (©) Accounts Payable (D) Human Resources 50.ON TO THE NEXT PAGE, eS 237 3 g gQuestions 186-190 refer to the following Web page and e-mails, http://wwwstaffcelebrations.com Staff Celebrations Event planning for companies large and small since 1982 ‘Milestone Celebrations Picnics [ses Ceremonies | Team-building Events Picnics with your company in mind! Pricing to fit every budget We do it all: # Setup and cleanup + Shuttle service between parking area and site if needed 4 Food and beverages (choose from a wide variety of snack and meal options) 4 Games and activities for adults and children (many to choose from) + Photos + Gift bags for each guest (optional; your choice of items to include) We'll come to your site, or you can rent either of our two beautiful spaces: the Garden Grove in Glenview (for up to 200 people) or the Bridge Center in Woodsorrel (for 200-1,000 people). ‘Treat your staff to an event they'll remember! Delilah Chalmers To: From: Kaper Bukowski Date: February 12 “Subject: | [Staff Celebrations Dear Ms, Chalmers, My company is considering hiring Staff Celebrations for our employee picnic this summer, and the company gave us your name as a reference. If you have a moment, could ‘you answer a few questions about their services? Specifically, we would like to know ‘what the staff and location were like and whether the gift bag option is worth the additional cost. It would be very helpful if you could send us your impressions by the end of next week. || Thank you in advance for your help. Kacper Bukowski Executive Staff Assistant Fording Fitness Center 238. SECTION 4187. Why did Mr. Bukowski contact Ef *E-mail TE] To: ‘Kacper Bukowski From: Delilah Chalmers ‘dy: Date: February id Subject: RE: Staff Celebrations Dear Mr. Bukowski, am happy to provide you with some information about Staff Celebrations. We hired them for our tenth annual company picnic, which was held this past July. Over 200 of ‘our employees and their families were in attendance. After looking into several options, we settled on Staff Celebrations to plan and host our event because they were highly recommended by several other companies in the area, We were delighted with the | convenience of their service. All we had to do was make a few menu and game selections, and they did the rest. We chose to use one of their sites, which was as beautiful as promised. Despite uncomfortably high temperatures on the day of our event, the staff at Staff Celebrations remained cheerful and enthusiastic. We did not opt for the gift bag option, although I recall from our initial meeting that the choices for that seemed to be reasonably priced and of high quality. I highly recommend Staff Celebrations. Regards, Delilah Chalmers Vice President for Corporate Events Sybrass Architecture 186. What is indicated about Staff Celebrations?’ 189. What does Ms. Chalmers mention that It provides snacks free of charge. Mr. Bukowski did NOT specifically ask about? has anew location. (A) Giftbags it offers transportation for guests. (8) Location (0) Itrequires payment in advance. Chalmers? 190. Where was the Sybrass Architecture event (19 Jona about he services provided most ely held? by Staff Celebrations (A) At Fording Fitness Center ®) To give her some information about a (8) At Sybrass Architecture research project (©) Atthe Garden Grove (€) To ask her company to cater an (Op the Bridge Center upcoming event (0) To make suggestions for improving a service 188. In the first e-mail, in paragraph 1, line §, the word *impressions' is closest in meaning to imprints (Goren copies (©) preferences (20 0N TO THE NEXT PAGE, bd a a Gj r Lisa awniov —K¥___ > 239Questions 191-195 refer to the following article, review, and letter, Care at Your Door In today’s busy world, it is easy to skip going to the doctor in favor of finishing up that project at work or meeting a friend for coffee. Even with proper exercise and diet, though, regular medical checkups are an essential component of maintaining good health. One Sydney doctor saw a way to help busy people get the attention they need. “If people don’t have time to come to me, I'll just go to them,” said Jayden Cooke, MLD. Dr. Cooke closes his clinic on Tuesdays and Thursdays to pay home visits to clients. “Making home visits in the future,” said Dr. Cooke. “Therefore, I make preventative health care my s to clients can now prevent the need for clients’ clinic core approach to medicine. This will, I hope, help make Sydney a healthier place.” — Genevieve Wellesley for Today's Health Irish Author Does It Again Moyna McGowan’s newest book, Ireland's Changing Tides, is an exceptional chronicle of the evolution of the fishing industry in Ireland, from self-sustaining fishing villages to present-day fish farming. A Donegal native, Ms. McGowan learned about the trade from her fisherman father, so her book has many exciting firsthand accounts of the fishing life in Ireland in addition to top-notch research. She makes her preference for traditional fishing methods over modernized seafood harvesting very clear. Along with that, she makes a good case for the ecological value of simpler village living, In all, Ireland's Changing Tides is a worthy companion volume to Ms. McGowan’s previous book on the history of ag announced plans for her new book focusing on medical care, Mending the Flock. | You can find Ireland's Changing Tides and Ms. McGowan's other books on her publisher's Web site, www.keavypress.com. ulture, Growing Abundance. Ms. McGowan has already 240 SECTION 41 March Jayden Cooke, M.D. You-First Clinic 22 Castlereach St., Sydney NSW 2000 Dear Dr. Cooke, recently read about your creative medical practice in an article in Today's Health. Lam currently writing a book about how medical care has changed throughout history, and I think your story could be valuable to my work. I'd very much like to interview you for the book when I visit Sydney this summer. If this is possible, please contact my office at +353 (046) 311-7981, ‘On a personal note, I'd like to applaud your efforts to make your city healthier. I think your approach is brilliant, and I wish you the best of luck. ‘Most sincerely, M. McGowaw Moyna McGowan 191. Whats the article mainly about? A\.A clinic changing its hours new form of patient visits Tips for choosing a doctor (0) The benefits of exercise 192, In the review, the word “case” in paragraph 4, line 8, is closest in meaning to (argument Ce snaton (D) encounter 193. What does the review suggest about Ms, McGowan? A) She favors traditional fishing practices. (@re is currently writing a book about fatming. (©) She grew up in Australia (0) She recently launched her own Web site 194. For what book does Ms. McGowan want to interview Dr. Cooke? Ireland's Changing Tides lending the Flock Growing Abundance (0) Today's Health 195. What does Ms. McGowan imply in her letter? (A) She thinks that eating fish is part of a healthy diet (B) She wants to give Dr. Cooke a copy of her book. he wants to suggest a medical strategy to Dr. Cooke, (0) She believes that doctors visiting homes is a good idea. (G0.0N TO THE NEXT PAGE 244 isan wnioyQuestions 196-200 refer tothe following product information, instructions, and review. Collectible Corner Display Cabinet by Calerio, Inc. About this product: Display your collectibles proudly in this lighted wood display cabinet. Its many great features include: * ‘wo levels of display space — two adjustable glass shelves in the upper cabinet and one adjustable glass shelf in the lower cabinet * Illumination provided by one tube light bulb (included) * Interior micrors stretching from top to bottom — to enhance your items appeal * Glass-paned front and side panels, plus lockable upper and lower doors ‘© Choose from four attractive colors: Golden oak (model C19), Red oak (model C20) Brown oak (model C21), Black oak (model C22) ‘= Only $320 with free shipping — specify model number when ordering, Calerio, Inc. Wooden Display Cabinet — Assembly Instructions ‘= For assistance with assembly, please call the help line at 555-0113. GETTING STARTED ‘= Before assembling your cabinet, please review the parts list below. If you are missing a part, please e-mail us at service@ca-lerio.com. Do not return the cabinet to your retailer. Note that you may receive extra parts with your cabinet. Part Quantity Flat-head screws 48 Metal plate 5 Mirror 5 Shelf support peg “ Glass panels for shelves 6 Assembly tool required: Number 2 screwdriver (not included) 242 SECTION 4cabinet looks very nice, Product reviewed: Collectible Corner display cabinet — Customer review — Reviewed by: Dina74 I bought a Collectible Corner display cabinet for my antique tea cups and its black oak finish is perfect for my dining room. The assembly instructions are clear, but putting together the cabinet is not a task to be taken lightly. It will take a full afternoon and require more than one person. When I opened the box, I had to sort out the many pieces — a bag of 48 screws, 6 panels of glass, 15 shelf support pegs, and 5 metal plates for mounting the mirrors. Once assembled, though, the 196. What is NOT mentioned about the Collectible Comer cabinets? (A) Their doors can be locked (8) They have inside mirrors, (©) They have two lower shelves. (0) Their price includes delivery. 197. What most likely is true about Calerio, Inc.? (A) It sells products that are not available in retail stores. (8) It provides customers with lifetime product warranties. (C) Ithelps customers assemble its products via telephone. @} includes the needed assembly tools with its cabinets. 198. In the review, the word “lightly” in line 3 is. closest in meaning to A) with reduced weight Co) th ite concern (C) with extra brightness (D) with protective covers ‘Stop! This is the end of the test. If you finish before time is cal 199. What part most likely was left over after the reviewer assembled the cabinet? A screw (1 Amott rot eipor pg (0) Apanel of glass 200. What model cabinet did the reviewer most likely purchase? @) cro @) C20 (©) C21 Ow you may go back to Parts 5, 6, and 7 and check your work. 243 ge Lisa. wowPART 3. ‘32, What does the man plan to do on Friday? (A) Visit a potential cient (6) Take a friend to the hospital (C) Go toa dental appoiniment (0) Begin a group project 33. What does the woman tell the man to do? (A) Finish a task early (8) inf a replacement worker (C) Complete a request form (D) Work later than usual Baten Gu veeenree meaeereer (A) Provide contact information: (B) E-mail his coworkers: (C) Print a new schedule ) Armges ear eatng 35. Wn6tidtne purpose of the woman's visi? (0) Toteiran oftce (B) To intemiiew for a job (C) To give a demonstration (D) To deliver a package 36, Witat das the man offer to do? {(A) Set up some equipment {@) Reserve a conference room (©) Help unload some ites (©) Contact his manager 37, Wn ddes the man tell the woman? (A) Acontract has already been prepared. (8) Apresentation’s time siot was shortened. (©) Ameetings sar ne has changed (©) Agroups larger than onghaly planned Directions: You will hear some conversations between two of more people. You wll be asked to ‘answer three questions about what the speakers say in each conversation. Select the best response to ‘each question and mark the etter (A), (B), (), or (D) on your answer sheet. The conversations wil not | be printed in your test book and willbe spoken only one time, | 38. Who most likely is Mr. Walter? ‘A construction worker (8) Anotel owner (C) An interior designer (0) An advertising executive ‘39. What kind of project are the speakers discussing? )Opening a new business 8) Creating an ad campaign (C) Expanding a building (0) Hosting an industry event 40, Accoring tothe woman, what wll happenin Ari? @e will be visited by some relatives B/5ie wll open her own restaurant {) She wil ranster to anew branch. {) She wil ake a trip wih her parents 41, What does the man ask the woman to do? (A) Review an invoice (@) Schedule a delivery (C) Sign a document (©) Make 2 payment 42, What problem does the woman mention? (A) An adress is incorrect. (8) Some goods are missing. Anitem is damaged, ‘Some crates are too heavy. 43, What will the man do next? {A) Start unpacking some containers (8) Look in a vehicle for some items {C) Contact his supervisor {D) Retum a crate to the truck (60.00 70 THE NEXT PAGE: Bete Test! 946. What is the purpose of the woman's call? (4) (@rpake a complaint (8) Nodpgrade a service (C) To inquire about rates (©) To cancel a contract What information does the man as fr? (A) Qdal charge (B) Astreet adress (©) An account number (©) Aphone number ‘According to the man, how long wil it take to make a change? 50. What is the purpose of the woman's call? ‘To place an order (8) To check a delivery status (C) To make an exchange (0) To request a brochure 1. What does the man tell the woman about? Anew service (8) An additional oe (©) Areturn policy (0) Ajob opening ‘52. What does the man say he will do forthe (A) (9 ays (A) send a eosin (8) Five days: 18 Recommend a product (©) One week (C) Write a message (0) Two weeks (D) Open an account ‘47. Where most likely does the man work? 53, What are the men asked to do? 0 (A) AP construction company (8) (Atan interior decorating company {C) Ata real estate company (0) Ata landscaping company (pane woman say, "Heto metvoe aye (A) To show appreciation (6) To clefty a schedule (C/Toanswer a complaint (ONTo request a specific team Why i the woman pleased? {A) She is eligible for discount on the work (B) She was not charged a fee to change an appointment. : (@) She can join a customer loyaty program. (©) Sho had her cal retumed by the company uicky. Interview job candidates (8) Design an advertisement (C) Conducta traning session Prepare some work spaces ‘54, Why is the woman concerned? (A) The available time is limited. (8) Some employees are absent, ) The event budget is low. ‘Some equipment is not working, '55, What is suggested to solve the problem? (A) Sending materials in advance (8) Consulting an expert (C) Hiring some temporary workers (0) Adjusting a schedule‘Whats the conversation mainly about? (a) \asdeurity system (B) Aprinting device (©) Acash tegister (0) Acomputer monitor 662. Where most likely does the man work? (A) Ata carpet store (8) Ata car dealership ‘Ava clothing store ‘At an appliance store 57. Wngtdoes te woman imply when she say, 63: Whais the woman ward abou? ites ooh pogo? £9 Cetin the wng zo (a) Some equipment is complex ((@) Purchasing an unknown brand (8) A file is too big to be sent. *) Using too much energy: (C) A project is partially finished. (D) Having a short warranty (0) There is not enough paper for copies. 64 Accorting tothe man, what spol fori 58. Yngeoos he man syhe wi do? ovata the weak? (4) Wet wth he managers sous rca (8) Srmarce sara omaton an xen waranty (©) Ower some mae tons (©) Conptmentry rtaaon (0) Changethe sr hours (0) Foe samples wth purchase 59, wos tho woman working or? (A) Expanding a building (B) Renovating a room (C) Building a new house (©) Doceatng an ofce 60. Woe ho woman man when she sys Mt dcabtsoom a mut? (A) She is disappointed with the selection. (0) Shei ono dautre amount she reeds (C) She thinks the prices are a good deal. (D) She thought a process would take longer. a {D) Coming back another day vga the man recommend doing? (A) Bxolvsing ina different section (8) Taking advantage of a sale {C) Visiting an ontine store (20.0N TO THE NEXT PACE oe Test 1" reTrTyScreen Replacement: Winona Phones Cost aR $140 TR $135, AL $125 a $100 165, What will the woman do next week? (A) Upgrade a phone plan (B) (Moye to another city (C) Stdrt a new job (0) Go on a business trip 66, Look at the graphic, Which phone model does the wohian have? (yar @7R (yan ©) 3 667, What does the man ask the woman to do? (A) Make a payment {@) Provide a contact number (C) Present a receipt {D) Complete a form 2 Powell Theater Presents the Meadow City Orchestra Sunday, June 18 at 3:00 p.m. ‘Admit One: General Seating (68. What does the woman indicate about the tickets? ‘They can be purchased onlin. ‘They will be sent by mail {C) They are sola out now. (©) They had their price raised. 669. What does the man offer o do? & Check a show's start time Call the woman when he arrives (C) Purchase some extra tickets (0) Give the woman a ride 70,ctO9 at the graphic. When does the man want on Sunday? (A) At 4:30 pan (8) At2.00 Pa (©) At2:30 em (0) AL3:00 Pa