Professional Documents
Culture Documents
Project Quality Planning
Project Quality Planning
PROJECT TITLE:
APPROVED
Rev. DATE PREPARED BY REVIEWED BY CONTRACTOR / STATUS
BY
COMPANY APPROVAL
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
TABLE OF CONTENTS
4.1 Organization............................................................................................................................. 5
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
11.0 ATTACHMENT.................................................................................................................................19
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
1.0 PURPOSE
The purpose of this Quality Plan is to define AJPEC Project Quality Management System.
2.0 SCOPE
The scope of this Quality Plan includes Design, Built, Fabrication & Erection of TES Tank for
KING KHALID INTERNATIONAL AIRPORT (KKIA) CHILLED WATER PLANT RIYADH,
KSA done by AJPEC at the workshop and jobsite.
This Quality Plan includes activities stipulated in the contract and specifications
incorporating the quality requirements in accordance with ISO 9001:2015.
3.0 DEFINITIONS
4.1 Organization
The interrelation between personnel who perform, manage and verify work affecting the
Quality Control System described in this Quality Plan.
4.2 Responsibilities
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
The responsibility for compliance with the appropriate Quality Management System
requirements shall be imposed on Vendors, Sub contractors thereof, consistent with their
scope of work, through the terms and conditions included in purchase orders and
subcontracts.
Managing Director
The Managing Director is responsible for forming and evaluating the company’s goal,
direction and strategies. He collaborates with the management team to carry out the set
goals.
Project Director
The Project Director directs the activities of Project Managers. He ensures that the
managers have resources necessary to complete projects including materials, trained staff,
and funding. He offers advice and assistance to his managers, which includes keeping the
team accountable for the goals of the project.
Project Manager
The Project Manager shall be ultimately responsible for the planning, executing and
finalizing projects according to strict deadlines and within budget. This includes acquiring
resources and coordinating the efforts of team members and contractors or consultants in
order to deliver projects according to plan. The Project Manager will also define the project’s
objectives and oversee quality control throughout its execution.
QHSE Manager
The QHSE Manager is the Management Representative with the necessary authority and
responsibility for ensuring that the requirements of this Quality Plan are established,
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
implemented and maintained. He is the final authority on quality matters and represents
AJPEC on all Quality Issues pertinent to the project. He ensures that safety systems are
implemented on site and ensure the provision of continued on-site support by means of
inspections, follow-up and internal audits
Project Engineer
The Project Engineer is responsible for the coordination of all technical activities on
assigned projects. He plans and coordinates assigned engineering work which includes
monitoring of works to applicable standards and codes. He ensures effective communication
and coordination between all disciplines and all project participants.
QC Inspector
The QC Inspector is responsible for the quality control activities such as verification of
implementation of inspection plans within the assigned project. He monitors the
performance and overall progress of construction inspections to ensure adherence to the
quality plan. He maintains quality records in support of activities in area of responsibility.
HSE Officer
The HSE Officer is responsible for the site inspection to ensure that safety procedures and
regulations are strictly followed. He assist in helping the workforce understand job hazards
and safety precautions.
The Project Quality Management Systems is applied to all the project activities including
overall project control, design, management, planning, engineering, procurement,
construction, inspection and testing.
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
5.2 Documentation
The documents of PQMS will be controlled. The controls needed as below are defined in
documented procedures:
Records are stored and maintained in a way, which would prevent damage, deterioration or
loss and are legible and readily retrievable. Identification, collection, filing, maintenance and
retention of records are carried out by the QC Inspector with the coordination and support
from the Project Manager/ Project Engineer.
Top management ensures that the respective personnel assigned on the project are
responsible and committed, for implementing and ensuring the effectiveness of the project
QMS in the company by providing evidence of:
a) Communicating within the company, the importance of meeting customer and other statutory
and regulatory requirements.
b) Establishing the project QMS policy and objectives and reviewing the performance against
the objectives set during project reviews/management review.
c) Reviewing and provision of necessary resources.
d) Participate in management review and internal audit.
Utilizing the documented QMS, the project management team ensures that customer
requirements are determined and that customer satisfaction is the underlying aim of all
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
processes. Additionally, AJPEC’s project management teams, from time to time, directly
interact with customers to assess their needs, requirements and overall satisfaction with
AJPEC and its projects. This information is fed back to the project management team
during management review meetings.
6.3 Planning
The management of AJPEC ensures that, planning of QMS is carried out to meet the
project’s requirements. The Project Manager prepares a Program of Works for the project.
The monitoring of detailed fabrication/ erection schedule and the progress is the
responsibility of the Project Engineer. List of documents are prepared and maintained by the
Project Engineer which serves as the planning for the submission and approval status for all
the document deliverables.
The management of AJPEC ensures that the responsibilities and authorities are defined and
communicated within the project organization. The responsibilities and authorities are
defined in Section 2 of this Quality Plan.
PQMS review meetings are conducted once in six months covering the agenda as per ISO
9001:2015. The review forum is chaired by the Managing Director. The focus of this meeting
is to evaluate the effectiveness of PQMS to recommend areas for improvement. The agenda
are described below:
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
The top management of AJPEC ensures that adequate resources required for nurturing the
project QMS are provided. The resources include man, material, machine, method, PPE,
environment and infrastructure for:
Personnel with adequate training & skills are deployed to perform specific assigned tasks.
Resources provided are:
a) Competent personnel
b) Trained and certified workers for the project execution
c) Trained internal auditors
d) PPE
e) Preventive maintenance
f) Measuring & monitoring equipment
g) Adequate handling and storage facilities
HR / Admin Department in the Head Office is overall responsible to determine and provide
with adequate number of personnel with the required competencies (educational
qualifications, training, skills and experience) as and when required by the Project Manager
after the approval of Project Director. Project specific training like safety induction, welder
qualification is maintained by the Project Engineer.
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
7.3 Infrastructure
The top management of AJPEC determines and provides infrastructure needed to execute
the projects. Appropriate maintenance and other applicable functions; ensure that these
infrastructures are suitably maintained. The organization shall provide the necessary
infrastructure like equipped buildings, associated utilities, process equipment,
communication and logistics.
The top management of AJPEC determines and manages the work environment by
continuously emphasizing and up keeping of office premises, site offices / work area. Safety
walkthrough will be carried out by site safety officers to determine the safety lapses, unsafe
act / unsafe condition at work sites.
The product realization processes is consistent with the process of the quality management
system of the company. While project execution, AJPEC shall consider the following as
appropriate:
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
AJPEC shall not execute any verbal content provided, even if the content specific to supply /
addition of equipments/devices, unless otherwise a formal work order /email received from
the client. While any formal changes/additions of equipments, changes in drawings
received, the project execution team shall be informed and relevant documents will be
supplied. In case if the project execution team receives any such information, the Project
Director shall be consulted before execution/supply of equipments.
AJPEC shall implement effective arrangements for communicating with customers in relation
to: project information; enquiries; contracts or order handling, including changes; customer
feedback, including customer complaints. This is accomplished through direct interactions
with the customer by AJPEC’s project execution team personnel whether in person or via
phone, fax or email.
Design Planning
Based on the Program of Works prepared by the Project Manager, the design planning is
developed. The design and development activities are assigned to trained and qualified
personnel. The design documentation will include the methods, formulas and calculation
like:
a) Design/ Engineering - (basic design & detailed drawing, calculations & reports, drafting,
materials submissions & requisitions, etc.)
b) Welding Procedure Specification & Qualification
c) Inspection & Test Plans, QC Procedures
d) Method Statements for Fabrication & Erection
Design Input
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
a) Customer requirements
b) Functional & performance requirements
c) Statutory and regulatory requirements
d) International and national standards
e) Data’s on existing product, service, process
f) Technical queries
Design Output
Design Review
The design and development output will be reviewed by the Design Manager / Engineering
Manager (with similar design, alternate calculations, previous test records etc.). The Design
Manager / Engineering Manager will conduct the final design review.
The design and development verification record will be conducted and documented by the
Design Manager / Engineering Manager. Design review will also be treated as design
verification.
Initial drawings are sent to the Client for acceptance, when required by the Contract, and
distributed to the Process and Production Planning and Quality Control Department for
preliminary activity only.
Upon the approval by the Client, the drawings are identified as "Approved for Construction".
The same is considered as design verification.
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
Based on the project specification and approved drawings, Engineering Department shall
define the quality requirements of the job while the QHSE Department is responsible to
verify that requirements for quality are satisfied during fabrication activities.
The records of performed tests, issued and collected, are the evidence of this part of
validation. The clearance given by the customer at the time of installation and
commissioning is treated as the design validation.
Design Changes
Changes required in the design and development will be identified, documented, reviewed
by the Design Manager / Engineering Manager. The Design Manager / Engineering
Manager will carry out evaluation of the effect of design changes. The same functionaries
who performed the original design will control design changes.
Changes and modifications may arise due to Client’s request, design verification,
fabrication, etc. When there is an urgent need for a minor design change, Design Change
Notice is issued instead of revising the drawing. These changes will be reflected on the next
revision of drawings.
As-built drawings will reflect records of all changes made during fabrication and
construction/installation, changes arising from non-conformities, revised construction
drawings and final dimensional inspection records.
8.4 Purchasing
General
AJPEC shall ensure that materials/services purchased for the project/plant needs meet the
requirements of specified project/purchase requirements. The type and extent of control
applied to supplier and the purchased materials or equipments, shall depend upon the effect
of the materials purchased while project is delivered, where required within warranty and
during the maintenance period
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
AJPEC shall evaluate and select the suppliers / partners based on the ability to supply the
materials / equipments in accordance with the project requirements. Criteria for selection,
evaluation and re-evaluation are performed by Purchasing Department. Records of
evaluation and results of evaluation shall be maintained.
Purchase Requisition
Based on project specifications, data sheets and approved drawings, the Engineering
department specifies the material, items and services to be purchased and relevant
requirements by issuing the Material Consumable Requisition.
The Storekeeper shall verify against Purchase Order (PO) and Purchase Requisition all
deliveries to the site/ workshop. The verification shall be carried out by comparing with
approved sample if appropriate. Certificate shall be verified by QC Inspector. If
the item is acceptable the delivery documents shall be signed by both Storekeeper
and QC Inspector. Only accepted product shall be stored in the site/ workshop. The
Storekeeper shall update stock register.
If the product does not comply with PO requirements or fails to match with approved sample,
the item shall be rejected and a Non-Conformance Report (NCR) shall be issued to the
supplier. Copy of NCR shall be given to Procurement Department for further action.
In case any rejected product needs to be stored on site for a while till a decision is made on
disposition, the item must be identified appropriately and segregated in order to avoid any
inadvertent use.
Projects department shall be responsible for project execution. The project execution shall
be done in controlled conditions. Controlled conditions include:
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
e) Availability and use of suitable monitoring and measurement devices at project sites
f) Compliance with reference standards, codes with acceptance criteria
g) Qualification / approval of processes and equipment as appropriate
AJPEC shall validate process for production and service provision, where resulting output
cannot be verified during project execution/product realization, handover or completion,
where deficiencies become apparent only after the completion. Validation shall demonstrate
the ability of these processes to achieve planned results.
Materials and equipment are identified by their self-identity, trade names or general
name/terminology used in the construction industry. Individual part like beam, column, plate
is identified by suitable number or description as detailed in approved drawings.
All documents, drawings, inspection records etc. are identified by appropriate title, unique
number etc. Traceability of purchased materials and products shall be maintained to the
extent required by individual contract. All inspection and test reports should have adequate
information for traceability purpose.
Customer Property
All customer supplied products shall be inspected and checked on receipt for identity
markings, damages, and specification and quality standards against relevant Customer’s
delivery documents.
Customer supplied products include drawings, specifications etc. provided for construction
purposes shall be checked on receipt for completeness, drawing numbers,
specifications and stated quality standards.
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
Project materials, products and equipment, regardless of source or size, shall be handled
properly to maintain conformity to requirements. Procurement Manager shall ensure that any
specific requirements for handling, storage, packaging, preservation and delivery are clearly
indicated to the suppliers.
Project Engineer shall ensure that suitable handling equipment for all tasks is provided to
personnel, and that the personnel are instructed in the correct use of handling
equipment for the work tasks they perform. The responsibility for this instruction may be
delegated, by the Project Manager to the Foremen responsible in each area or activity.
Project Manager shall ensure that suitable storage areas and in appropriate environment
are provided for all materials. Storage areas shall be maintained in a clean and tidy
condition. Where appropriate, storage areas shall be clearly marked.
AJPEC shall ensure that monitoring and measurements equipment used for projects
execution / production activities are suitable and calibrated at regular intervals as per the
defined time period.
The related documents shall be maintained with QHSE department which includes
Calibration Certificates and Calibration List.
9.1 General
AJPEC has planned and implemented the monitoring, measurement, analysis and
improvement processes needed:
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
Customer Satisfaction
AJPEC shall monitor its customer’s perception by conducting customer satisfaction survey
once during the project duration. If the project duration is more than 12 months, the survey
shall be taken at least twice during the project duration.
Internal Audit
AJPEC shall plan and conduct the internal audits to determine whether the PQMS conforms
to the policies and procedures drafted and if implemented and maintained effectively.
Documented procedure is established including audit planning for complete PQMS and
projects, taking actions on non-conformities observed during the audit, Non-conformance
closure, audit planning and scheduling, criteria and methods shall be defined. The audit plan
shall be made taking in to the consideration of status and importance of projects,
department/process being audited.
All processes are inspected / tested in accordance with the ITP/procedure. Incoming
inspection, in-process inspection and final inspection shall be conducted during the project
execution and shall show conformity to the acceptance criteria.
AJPEC shall ensure that the item which does not conform to the requirements is identified,
documented, evaluated, and segregated for disposition to the concerned departments/
sections.
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
AJPEC determines, collects and analyzes appropriate data to demonstrate the suitability
and effectiveness of the PQMS, and to evaluate its continual improvement.
Trends are analyzed and compared to overall business goals and objectives as a means for
identifying opportunities for preventive action and continual improvement. Project Manager
performs these analyses in preparation for and during the Management Reviews.
10.0 IMPROVEMENT
Continual Improvement in each area is part of the PQMS policy and objectives of the
company. These are achieved through analysis of the results of internal audits,
service/product non-conformances, customer complaints and feedback, employees’
suggestion and by identifying corrective and preventive action.
The corrective action shall be taken to eliminate the causes of non-conformities in order to
prevent its recurrence. Documented procedure is established to review, determine root
cause analysis, detailed incident investigation, recording the results of review / incident
investigation and reviewing its effectiveness.
The preventive action shall be taken in order to prevent the occurrence of non-conformities
and other desirable potential situations. Preventive action possibilities are as follows:
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
11.0 ATTACHMENTS
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
Project progress shall be monitored and from the data gathered issues that have effect shall be
discussed and corrected where possible with the objective of completing work on schedule.
In order to continually improve relation with customer, feedback being gathered and this shall be
analyzed and any downward trends investigated and corrective action proposed initiated and
verified.
Accident and incident figures shall be gathered and analyzed in order to minimize lost time.
Injury to personnel and any damages, material or environment.
Quality awareness and communication will be increased by the initiation of project quality
meeting or on a bi-monthly basis topics to be discussed will include lessons learned from
previous month, non-conformity, proposal of preventive action and resources.
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
The Quality system established and maintained by AJPEC specifies the principles procedures and
sequences to used in order to ensure that the products and services offered by the company
conform to the specified requirements.
In order to establish the objective evidence of Quality in its functioning, the Managers of AJPEC
have made a policy decision that all activities provided by the company shall be governed by a
Quality system meeting the requirements of ISO 9001: 2015.
The AJPEC Project Manager Team shall identify the installation processes, which directly affects
quality and shall ensure that these processes are carried out according to the documented work
instructions and procedures defining the manner according to which installation shall proceed.
These quality requirements shall be extended to all sub-contractors. In order to achieve this
objective, the Project Manager shall appoint a subcontracts controller who shall be responsible for
the surveillance of the sub-contractors activities accordance with relevant procedures and
specifications. The sub-contractors controller shall control the interfaces between the various
departments and the sub contractors.
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.
Owner Client Main Contractor Subcontractor
VISION
Our vision is to transform the company into a customer and results oriented, and team focused
organization. This transformation will happen through a process of educating, guiding, mentoring
and motivating employees at every level to encourage initiatives and creativity; which in turn will
improve overall performance of the company in its mission to better serve its customers.
MISSION
Our mission is to become the best company in its field of work, while maintaining the profitability of
the company to ensure its long-term survival.
PROJECT QUALITY PLAN FOR THERMAL STORAGE TANK Al Jaber Contracting Ltd - QHSE Dept.