Guard

dII Platfo
orm

Con
ntinuo
ous On-L
O Line M
Moniitors
Guard
dII Platfo
orm
Docume
ent ID: GuardII Platfform Userr Manual

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 orm Continuou
GuardII Platfo us On-Line Mon
nitor User Manu
ual

August 2012 – Version 1.00

0

Information inn this documen nt is subject to

o change without notice. Thiss document is provided to pu urchasers of Iris Power
products for use in the installation, operation and serrvicing of such h products. N No other use, nor any repro oduction,
distribution or the making of any derivative es of this document is authorrized, without th he express prioor written perm
mission of
Iris Power.
Iris Power en ndeavors to ennsure the accuracy and qualitty of its publish hed materials; however, no w warranty, expreessed or
implied, is provided. Iris Power disclaims any responsibiility or liability ffor any direct o
or indirect dama
ages resulting from the
use of the infformation in this manual or products
p descriibed in it. Menttion of any prooduct or brand does not consstitute an
endorsementt by Iris Power of that productt or brand.
This docume ent was originally composed in i English and was subseque ently translated
d into other lan
nguages. The ffidelity of
subsequent translations
t ca
annot be guara anteed. In case e of conflict be etween the En nglish version and another la anguage
version, the English
E version
n takes precede ence.

©2011 Iris Power LP, an ISO 9001 system m certified company. All
A rights reserved. Information subject to chhange without notice.
All trademarks are properties
p of their resp
pective companies, as
s noted herein.

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Contentts

Contentts

1.  Inttroduction .............................................................................................. 3 

1.1.  Application ..................................................................................................... 3 
1.2
2.  Featurres ......................................................................................................... 3 
1.3
3.  Application diagram ...................................................................................... 4 
2.  De
esign ....................................................................................................... 5 
2.1.  Layoutt ............................................................................................................. 5 
2.2
2.  Dimensions .................................................................................................... 7 
3.  Te
echnical Data
D .......................................................................................... 9 
3.1.  Inputs//Outputs ............................................................................................... 9 
2. 
3.2 Enviro
onmental Conditions
C .......................................................................... 10 
3.3
3.  Enclos
sure ..................................................................................................... 10 
4.  Ins
stallation
n .............................................................................................. 11 
4.1.  Overview ...................................................................................................... 11 
4.2
2.  Preparration................................................................................................... 11 
4.3
3.  Mounting ...................................................................................................... 12 
4.3.1.  Rem onics .............................. ................................................................ 13 
move Electro
4.3.2.  Drill Enclosure Holes ............................ ................................................................ 15 
4.3.3.  Re--Assemble ........................................ ................................................................ 16 
4.4
4.  GuardIII Monitor Connectio
C ns ............ ......................................................... 16 
ounding ............................................. ................................................................ 16 
4.4.1.  Gro
4.4.2.  AC Power Input..................................... ................................................................ 17 
4.4.3.  Alert Relay ............................................ ................................................................ 18 
4.4.4.  AC Sync Input ....................................... ................................................................ 19 
ection ............................. ................................................................ 20 
4.4.5.  Ethernet Conne
B Connectio
4.4.6.  USB ons ................................. ................................................................ 21 
4.4.7.  Ambient Tempe
erature and Humidity .... ................................................................ 21 
4.5
5.  Remotte I/O ................................................................................................... 22 
5.  Op
perating Instructio
I ons .......................................................................... 25 
5.1.  Downlo
oading Data ....................................................................................... 25 
2. 
5.2 Push Buttons
B ............................................................................................... 25 

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Contentts

5.2.1.  Alert ...................................................... ................................................................ 26 

5.2.2.  Online/Offline ........................................ ................................................................ 26 
6.  Tro
oublesho
ooting ..................................................................................... 29 
6.1.  Basic Operation
O ........................................................................................... 29 
6.2
2.  or Boot ................................................................................................ 30 
Monito
6.3
3.  e/Offline ............................................................................................... 30 
Online
6.4
4.  wer ..................................................................................................... 31 
AC Pow
6.5
5.  Local USB
U Comm ns.............. ......................................................... 32 
munication
B Drivers .......................................... ................................................................ 33 
6.5.1.  USB
B Hardware ...................................... ................................................................ 33 
6.5.2.  USB
6.6
6.  USB Memory
M Stic
ck ....................................................................................... 33 
6.7
7.  Ethern unications .......................................................................... 34 
net Commu
6.7.1.  Phy net Connectiion.............. ................................................................ 34 
ysical Ethern
guration .......................... ................................................................ 34 
6.7.2.  Ethernet Config
6.8
8.  AC Syn
nc ........................................................................................................ 35 
ed Sync ..... ................................................................ 35 
6.8.1.  High-Voltage External-Base
ed Sync ......................... ................................................................ 36 
6.8.2.  AC Power-Base
6.9
9.  Alert Relay
R .................................................................................................... 37 
6.10.  Iris Power Techn
nical Suppo
ort ............ ......................................................... 39 
7.  Gu
uardII Monitor LED
Ds ........................................................................... 41 
7.1.  Front Panel
P LEDs
s......................................................................................... 41 
wer LED............................................ ................................................................ 41 
7.1.1.  Pow
dule LEDs ........................................ ................................................................ 41 
7.1.2.  Mod
7.1.3.  Alert LED .............................................. ................................................................ 42 
7.1.4.  Ethernet LED ........................................ ................................................................ 42 
B Local Portt LED ............................. ................................................................ 42 
7.1.5.  USB
7.1.6.  USB
B Memory Port
P LED ......................... ................................................................ 42 
2. 
7.2 Proces
ssor Module LEDs ............................................................................. 43 
7.2.1.  Pow
wer Supply Status
S s .................. ................................................................ 43 
LEDs
s LED ............................. ................................................................ 44 
7.2.2.  CF Card Status
ot Status LEDs ................................. ................................................................ 44 
7.2.3.  Boo
7.3
3.  Carrierr Board LE
EDs ..................................................................................... 44 

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Contentts

7.3.1.  Alert Status LEDs ................................. ................................................................ 45 

7.3.2.  Online/Offline LEDs
L .............................. ................................................................ 45 
7.3.3.  Ethernet Status
s LEDs ........................... ................................................................ 46 
8.  Ap
ppendix ................................................................................................. 47 
8.1.  Hardware Overviiew ..................................................................................... 47 

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Introduc
ction

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Introduc
ction

1. Intro
oductio
on
1.1. Ap
pplication
n
The
e GuardII Plaatform is thee basis for a complete lin
ne of continu
uous on-line
e monitors to
o detect
ectrical faults in rotating machines.
potential ele
A GuardII
G mon
nitor consists
s of multiple
e pieces; the
e GuardII Platform itselff, and one o
or more
monitoring technologiess. Each tec chnology is ccapable of m
monitoring a single aspeect of a
rotating maachine; for example, Partial Disscharge, Flu ux, Shaft vvoltage/curre
ent, or
Endwindingg Vibration. Each GuardII is custo om built to the customer’s needs, and is
capable of monitoring
m multiple
m aspe
ects of a maachine
Iris Power GuardII is a third gen neration conntinuous on n-line moniitor that provides
maintenanc ce professioonals with an a opportun nity to autommate their machine co ondition
based main ntenance proogram. The e Iris Power GuardII mo onitor continu
uously colleccts and
archives da ata which ca an be used to assess and trend tthe condition of the ma achines
stator winding, rotor wiinding, and shaft. The archived da ata can be ddownloaded locally
over a USB B port, or rem
motely using g Ethernet (T
TCP/IP) netw work commu unication. AAn alert
is raised if the
t monitore ed activity is above a deffined user th
hreshold.
The
e Iris Powerr GuardII comes with the Iris Appliccation Mana ager (IAM) ssoftware whiich is a
Windows™-based softw ware suite for
f configurinng the monitor, downloading the archived
data, and viewing/analy
v yzing the daata. Etherne personnel in distant
et connectivvity allows p
offices to define or chaange trigger conditions a
and alert levvels, as welll as downlo
oad test
results for display
d on a secondary computer.
c

This manual only containss detailed in nformation oon the basicc GuardII P
Platform; for details
con
ncerning a sp
pecific monittoring technology, refer to the User Manual for tthat technolo
ogy.

1.2. Fe
eatures
 Supportts multiple te
echnologies in a single m
monitor
 Provide
es relay contact to alert user
u of poten
ntial machine
e faults
 Storage
e for archived
d data for ea
ach technolo
ogy
 Integratted input for ambient tem nd humidity sensor
mperature an
 Multiple
e communica
ations option
ns including local USB a
and remote E
Ethernet portts
 Measurrements can n be downlo oaded to co mputer with
h the Iris Ap
pplication Manager
(IAM) so
oftware suite
e into a data
abase (IID)
 Modbus s over TCP//IP protocol available fo
or built-in se
erver and cclient capabiility, for
data inte
erchange wiith Remote I/O
I hardware e, or third pa
arty software
e

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Introduc
ction

1.3. Ap
pplication
n diagram
m

Figure 1-1 GuarrdII Applicatiion Diagram

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Design

2. Design
The
e GuardII Pllatform only provides a basis for coomplete monitors; the d different mon nitoring
technologie
es are built as cards that are inserted into the Guard dII Platform. This
document only
o discussses the elem
ments speciffic to the Gu
uardII Platfo
orm itself; ele
ements
that are specific
s to a particularr monitoring
g technolog gy are omitted; refer to the
technology--specific Useer Manuals.

2.1. La
ayout
The
e GuardII enclosure is either a fib berglass NE EMA 4X type with a cle ear window and a
nt door. The
hinged fron e grounding bolt is locate ed outside a
at the bottom m of the encclosure.
By opening the door, thhere is accesss to the fro nt panel, wh
hich has a U USB port to cconnect
to a portab
ble computerr, and a US SB port to co onnect a US SB memory stick as we ell as a
number of LEDs
L indicatting monitor status.
WAARNING:
GuaardII makes use of thum mbscrews in n some loca tions so tha at it is easier to work with. Do
not use tools for
f these thumbscrews; they mustt be hand-tig ghtened. O Over tightening will
cau
use damage to the monittor.
The
e front pane
el itself is hin
nged; once the panel thhumbscrewss are unfaste ened and thhe front
pened, all of the perman
panel is op es are accesssible, such as the
nently installled interface
AC power, Ethernet an nputs. Addittionally, therre are more LEDs that can be
nd sensor in
used for dia
agnostics.

Fig
gure 2-1 Sam
mple GuardII F
Front Panel

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Design

Figu
ure 2-2 Intern
nal Layout (F
Frame Only)

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Design

2.2. Dim
mensions
s

a
Figure 2-3 Fiberglass Enclosure Dimensions

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Design

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Technic
cal Data

3. Tech
hnical Data
D
3.1. Inp
puts/Outp
puts

Main AC Powe er Input

Nomminal AC Vo oltage (perm
missible varia
ation) 11 5/230 V (92-264 V), 50//60 Hz (47-6
63 Hz)
Inru
ush current 40
0 A max (2300 VAC cold sstart)
Connsumption <1 00W
Fusses (x2) 3A
A, 5mm x 20m mm, 250V
Noormal blow, m
medium time e lag
Terrminal Block Connector Coonductor cro 2.5 mm2 maxx, 12
oss section 2
AWWG max
Terrminal Torqu
ue min/max (tool
( blade 0.5
5/0.6 Nm (0..6 x 3.5 mm))
dim
mensions)

Ale
ert Relay Co
ontact
Typ
pe Soolid state, pro
ogrammable e operation
Noormally Open n or Normallly Closed
Moomentary (4ss) or Latchinng
Loaad Voltage 12 -250VAC, 12-250VDC
Loaad Current 50
00mA max
Isolation Voltag
ge 15
500 VAC
Fusse 50
00mA, 5mm x 20mm, 250V
Noormal blow, m medium time e lag
Terrminal Block Connector Coonductor cro 2.5 mm2 maxx, 12
oss section 2
AWWG max
Terrminal Torqu
ue min/max (tool
( blade 0.5
5/0.6 Nm (0..6 x 3.5 mm))
dim
mensions)

USB Ports
Con
nnectors 1x Type A (sla
ave)
1x Type B (maaster)
Com
mpatibility US
SB 2.0

Eth
hernet Port
Con
nnectors RJJ-45
Com
mpatibility IEE
EE 802.3, 10
0Base-T/100
0Base-TX

AC Sync Inputt (External Sync,

S Altern
native #1)*
*So
ome monitorring technolo
ogies may no ot make usee of this input
Input Voltage Range
R 488VAC to 250V VAC
Terrminal Block Connector Coonductor cro 2.5 mm2 maxx, 12
oss section 2
AWWG max
Terrminal Torqu
ue min/max (tool
( blade 0.55/0.6 Nm (0..6 x 3.5 mm))
dim
mensions)

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Technic
cal Data

3.2. En
nvironmental Cond
ditions
Temmperature (o operating/sto
orage) 0 ººC to 55 ºC/--20 ºC to 55 ºC
Rellative Humid dity (max ope
erating/stora
age) 95
5% non-cond densing
Insttallation site Shheltered and protected frrom direct su
unlight

3.3. En
nclosure
Material Fib
berglass
Con
nstruction Fro
ont door with
h continuouss hinge and
win
ndow
Pro
otection NEEMA 4X
Weight, appprox. 0kg/22lb
10
Does not in
nclude monitoring techno
ology
Modules s
Size, approx. (L
L x W x H) 16
6.5” x 14.5” x 8”
42 0mm x 370m mm x 200mm m
Se
ee Section 2.2 for detailss

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Installattion

4. Insta
allation
n
WA
ARNING:
Gua
ardII monitor installation
n must be pe
erformed by qualified personnel.

4.1. Ov
verview
The
e installation
n shall be pe
erformed acc
cording to th
his manual a
and applicab
ble local cod
des and
standards.
Forr details on the
t installatio
on of a partiicular monito
oring techno
ology, refer tto the User M
Manual
for that tech
hnology.

IMPPORTANT:
Thee main powe er source forr a GuardII monitor
m shou
uld NOT be a line on whhich severe vvoltage
dips
s or voltage drop-outs may
m occur. TheseT may ccause proble
ems for the m
monitor.

WA
ARNING:
Rem
move the ele
ectronics fro
om the enclo
osure before drilling cond
duit holes.
 All cable entries intto the box will
w be locate ed in the bo
ottom edge o
of the enclo
osure in
the area
a indicated on
o the enclossure itself.
 Signal and commu unications cables shall run along grounded m metal surfacces like
conduits
s or metal ducts, prefera om power cables. Theyy should nott run on
ably away fro
open tra
ays alongsid
de power cab bles.
 The connduits shall be
b installed with insulateed fixings ass required too ensure gro
ounding
only at one
o end. Fo or conduit siz
zes follow th
he local elecctric codes.
 Cable shield
s should be groun nded only a
at one end of cable ssegments to
o avoid
circulating currents through the shield.
 For limit values suc
ch as maxim
mum conducttor size, and
d screw tighttening torque, refer
to Section 3.

4.2. Pre
eparation
n
Onc
ce unpacked d, check the
e monitor to ensure thatt there is noo external da
amage. The e same
packing cann be reused for further shipping,
s whhen required
d. The monitor shall rem
main at
least two hours at the place of insstallation to ensure ambbient temperature equaalization
and to prev y condensatiion before a pplying AC Power.
vent humidity
Beffore mounting the enc closure, the cable acce
ess holes sshould be d
drilled in the area
indicated on
n the enclos
sure.

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Installattion

4.3. Mo
ounting
The
e monitor is intended to be mounted on a verticcal surface such as a m machine encclosure,
or a wall clo
ose to the machine,
m at a convenientt height, with
h easy accesss, and witho
out any
access risk for the operrators.
Eac
ch monitor is
s connected to one mac chine, and ne
eeds to be ssituated in a suitable loca ation to
minimize thhe cable length betwee en the mon nitor and the sensor T Termination Boxes.
gure 4-2 for mounting diimensions. The GuardII installation
Refer to Fig n kit includess shock
mounts and d all hardw
ware needed d to mount the monitorr to the sho ock mountss. Any
additional hardware
h forr mounting the
t shock m mounts to the n site is not part of
e installation
the scope of
o supply.

IMPPORTANT:
Deppending on the monitoring technollogies installled in the G GuardII mon
nitor, there will be
addditional requ
uirements as s to the mou unting locattion. Excesssive cable llengths disto
ort and
atte
enuate signaals. The ins stallation kitt for each m
monitor includes cables for connectting the
monitor to the termination boxes. If the t cable le
engths required appear to be unavoidably
long
g, please coontact Iris forr consultation or possible e alternative
es.

Fiigure 4-1 Sam

mple Monito r Location

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Installattion

Figure 4-2 GuardII

G Monitor Mountin
ng Hole Dime
ensions

4.3.1. Rem
move Electronics
Beffore drilling holes
h in the enclosure, the electroniccs must be rremoved.
Loo
osen the thu
umbscrews that secure the
t Processo or Card in pplace. Oncee loosened, p
pull the
Processor Card
C out of the monitorr; there is a lip of metal along the b
bottom edge
e of the
Processor Card
C to use as a grip.

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Installattion

Fig
gure 4-3 Rem
move Process
sor Module
Onc
ce the Processor Card is removed,, loosen the e four captive
e screws in the cornerss of the
chassis plaate and remo ove the entire chassis. A #2 Philipps screwdrivver with a sh
hank at
least 6” long
g is required
d.

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Installattion

Fiigure 4-4 Rem

move Chass
sis Module

4.3.2. Drill Enclosure

e Holes
Afte
er removing the chassis, drill the req
quired holes and run the
e conduit to tthe monitor.

WAARNING:
In order
o to prev
vent the connduit and cab bles from intterfering with the Guard
dII Platform cchassis
andd electronics
s, cable entry
y is limited to the bottom
m side of thee enclosure near the gro
ounding
boltt.

Figure 4-5
5 Cable Entry
y Area

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Installattion

4.3.3. Re--Assemble
Wh
hen the cond duit is termin
nated in the
e enclosure, re-assemble the monittor; first, mount the
chassis into
o the enclosuure, and then insert the Processor C
Card.
Notte that when
n inserting th
he Processo
or Card, therre are PC board guidess to make su ure that
the board is seated properly; the Processor Card MUST T be inserteed so that tthe PC
board runs in the PC guides on botth sides. Th 6 below has part of
he diagram iin Figure 4-6
the Process
sor Card framme removedd for clarity.

Figure
F 4-6 Prrocessor Carrd Guides
Onc
ce the Proc
cessor Card is lined up properly, p ress it firmlyy into place
e and re-fastten the
thumbscrew
ws.

4.4. Gu
uardII Monitor Con
nnections
s

4.4.1. Gro
ounding

WA ARNING:
All GuardII mo onitors MUS ST be prope erly grounde ed. A poo or monitor g
ground is a safety
conncern, and caan also caus se the monittor to functio
on incorrectlyy.
If a GuardII monitor
m cannot be grounded as d described b below, pleasse contact Iris for
connsultation or possible alternatives.
The
e grounding bolt outside
e the bottom
m of the en closure sha all be connected to the station
ground. A #4
# AWG wire e with green jacket is su
upplied for th
hat purpose.

Fig
gure 4-7 Gua
ardII Monitor Grounding
Gua
ardII also includes field--ground sele an be used to connect tthe monitor ground
ectors that ca
to the powe er supply grround. The ese selectorss are hex screws that ccome with a nylon
washer insttalled underrneath them; with the w washer installled, the gro
ound is isola
ated. If
the washer is removed and the scre ew re-inserteed, then the
e ground is cconnected.

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Installattion

NOOTE:
Whhen GuardII is grounded using the external
e grou
und bolt, the
e field-ground selectors are set
to the isolated (factory
( defa
ault) position
n.

Figure 4-8
8 GuardII Pla
atform Field Ground Sele
ectors

4.4.2. AC Power Inpu

ut
Gua
ardII monitoors require a power so ource qualityy similar to
o that neede
ed for contrrol and
protection devices.
d Thee nominal in
nput voltage , either 115 VAC or 2300 VAC, is se
elected
with the ACC PWR SEL switch loc cated underr fuses FUS SE1 and FU USE2 with a blade
screwdriverr (for location
n, see Figure 4-10).
The
e AC PWR SEL
S switch changes
c the fusing in the
e monitor.
 When sett for 115VAC
C, the line is fused
 When sett for 230VAC
C, the line an
nd neutral arre both fused
d

Fig
gure 4-9 AC Power
P Input C
Connection

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Installattion

Fig
gure 4-10 AC
C Power Inpu
ut Location

4.4.3. Ale
ert Relay
The
e Alert relay
y provides a method of alerting th he plant perrsonnel if on ne of the in
nstalled
monitoring technologies has exceeeded the pro ogrammed A Alert level. Note that th
he Alert
relay does not provide a source vo
oltage; it swittches a provvided voltage. The exammple in
Figure 4-11 shows a lamp indicatorr as the load
d; however the load could be a digita al input
in a control system (suc a SCADA)) or an input for an alarm
ch as PLC and m system.
The
e operation of the alertt relay is co onfigured wiith the IAM software su uite by sele
ecting a
combination n of either Normally
N Open contact ((default), or Normally C Closed contaact, and
either latchiing until rese
et (default), or momentaary (activated
d for 4 s) behavior.

Figure 4-11 Alert

A Relay Co
onnection

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Installattion

Figure
e 4-12 Alert Relay
R Conne
ector Locatio
on

4.4.4. AC Sync Inputt

me monitorin
Som ng technolog
gies require
e an AC Syn nc signal to ffunction, and in some ccases it
may be nec
cessary to us
se an extern onnected to the AC Term
nal source co mination Boa
ard.
The
e AC Sync connects to the AC termination bo oard near the connectioon for the main AC
power; this is an electrrically isolate
ed differentia
al input. Th
here is a sw
witch that is u
used to
change the source for the
t AC Sync c hardware.
 When set
s for AC REF
R IN (facto
ory default), the AC REF IN input iss used as th
he sync
source.
 When set
s for AC PWR IN, the main AC po ower input iss used as thhe sync source. In
this cas
se, there is no
n connection needed to
o the AC REF F IN input.

Figure
e 4-13 Extern
nal Sync Inpu
ut Connectio
on

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Installattion

Figu
ure 4-14 External Sync In put Location
n
Som
me monitorin
ng technolog
gies will offe
er other meth
hods and haave additional requireme ents for
AC Sync; th
hese are des echnologies.
scribed in the User Man uals for thosse specific te

4.4.5. Eth
hernet Conn
nection
The
e Ethernet allows
a perm
manently insttalled remotte connectio
on to a GuaardII monitorr. The
monitor can
n then be accessed remotely throug h the IAM sooftware suite
e.
The
e Ethernet connection
c is located at
a the top o f the monitoor; in addition to the pphysical
connection,, there are also Ethern net LEDs foor displaying
g the conne ection state
e. The
Ethernet ca
able must bee CAT5 (or better)
b termin
nated in RJ-4
45 connecto ors.

Figure 4-15 Typical

T GuarrdII Monitor E
Ethernet Con
nnection

Figurre 4-16 Guard

dII Monitor E
Ethernet Inpu
ut

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Installattion

4.4.6. USB Connections

The
ere are two USB conneections in GuardII
G moni tors. They are both lo
ocated on th
he front
panel of the monitor (see Figurre 2-1); onne is labeleed “PC” an nd one is labeled
“MEMORY””.
The
e PC port provides the e same funnctionality a
as the Ethernet; monito
or connectio
on and
download through
t the IAM softwa
are suite. UUSB drivers are include
ed on the so
oftware
installation disk.
The
e Memory po ort allows co
ommunicatio
ons using a USB memory stick. Th
here are thre
ee main
functions th
hat can be performed
p with the USB memory stick. No additional USB drivers
are required
d.
 Data doownload – when
w a USBB memory sttick is insertted into the front panel,, this is
the defa
ault operatio s no special formatting required on the USB m
on. There is memory.
The datta can later be M software suite.
b imported into the IAM
 Configu
uration upda
ates – in ordder to updatte a GuardIII monitor co
onfiguration with a
USB meemory stick, it must be pre-configure
p ed through the IAM softw
ware suite.
 Firmware updates - in order to update a GuardII m monitor firm
mware with a USB
memoryy stick, it must be pre-co
onfigured thrrough the IAM software ssuite.

4.4.7. Am
mbient Temp
perature and Humidity
Gua
ardII monitors may havee an ambien nt temperatu re and humidity sensor installed (prrovided
by Iris as an option), which help ps provide ccontext for the PD me easurementss. The
connection for the sens he Ethernet cconnection a
sor is near th at the top off the monitorr.

Figure
F 4-17 GuardII
G Monitor Ambient Sensor Con
nnections

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Installattion

Figure 4-18
8 GuardII Mo
onitor Ambien
nt Condition
n Inputs
Notte that as an
a alternative, the ambient tempera
ature and humidity can
n be read fro
om the
Remote I/OO system.

4.5. Re
emote I/O
O
Rem
mote I/O is an option used to reaad the mac hine’s Operrating Conditions and/o or send
measureme ent results to
t a plant DCS
D or Proggrammable Logic Controller. It ca an help
provide conntext to meas
surements for
f better info
ormed trendd data. GuarrdII uses a M
Modbus
over TCP/IP interface for the Re emote IO; thhis allows tthe monitor to connectt to an
existing sys
stem that use
es Modbus over
o TCP/IP mote I/O Un
P, or to a Rem nit.
The
e Remote I//O Unit is optional
o hardware that typically rea ads or write es 4-20mA analog
signals to th
he GuardII Platform
P mo onitor which then converrts it to real--world valuess using
a translation formula. The Remote e I/O Unit iss available w
with multiple mounting o options,
and each Unit
U is custom m built for the particular plant require
ements.

Figure 4-19 Sa
ample Remo
ote IO Unit

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Installattion

NO
OTE:
Forr complete details on the
e Remote I/O
O Options, re
efer to the R
Remote I/O U
User Manuall.

Thee data points

s hosted by the GuardII depend on tthe monitoring technolog
gies installed; refer
to the User Manual for each monitoringg technologyy for details.

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Operatin
ng Instructions

5. Ope
erating Instruc
ctions
The
e Iris Application Manag ger (IAM) sooftware is u sed to conffigure Guard
dII monitors and to
download thet data for further ana
alysis. How wever, the mmonitor has been design ned for
stand-alonee operation and
a does no ot require a ccomputer connection.
Onc
ce fully conffigured, the monitor auttomatically ccollects and d stores data a from each h of the
installed monitoring
m te
echnologies, produces A Alerts, and collects/updates Remo ote I/O
information. However, if a particula ar feature is not used, th
hen the ability of the mo onitor to
operate inddependently may be co ompromised . For exam mple, if the Alert Relayy is not
connected, or the Alert thresholds are not set, then the en ntire Alert fun
nction will no
ot work
properly; th
he only way y to tell if th
he data indi cates a pro oblem with tthe machine e being
monitored is by downlo oading the an nd analyzing g the data.

NO
OTE:
Whhile the monitor is capab
ble of running
g independeently, periodic download
ds are necesssary to
ens
sure that any
y measurem ment result chhanges or syystem probleems are dete
ected early.

5.1. Do
ownloadin
ng Data
The
e PD data stored
s in the monitor me emory can b
be download ded to a com
mputer throu
ugh the
local USB port,
p the Etheernet or usin
ng a USB meemory stick..
Dow
wnloads thro
ough the US
SB or Ethernet are perforrmed using tthe IAM softtware suite.
In order
o to dow
wnload to a USB
U memory y stick, simpply insert the
e stick into the front pan
nel, and
the downloaad will start automaticall
a ly. When the e USB Mem mory LED goes out, the ttransfer
is complete
e. The data a can be im
mported into o the IAM ssoftware at a later time e. The
amount of space required on th he memory stick and the downlo oad time will vary
depending on the monitoring techn nologies insttalled and h how long it hhas been sinnce the
last downlo
oad. In the worst-case
w scenario,
s the
e Archive co ould be 1.5G GB, which w will take
several min
nutes to dow wnload to a USB
U memoryy stick.

5.2. Pu
ush Butto
ons
The
e buttons are
e located at the left top inside
i the en
nclosure andd visible afte
er opening th
he front
panel (see Figure 5-9 Carrier
C Boarrd). There arre four butto
ons, although only two o of them
are used for normal opeeration.

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Figurre 5-1 GuardII Monitor Intternal Button

ns

5.2.1. Ale
ert
The
e Alert Butto
on serves thrree purposes
s.
 Pressing the button
n will clear th
he monitor A
Alert state.
 By presssing and holding
h the button for 5s~10s the Alert is fforced throu ugh its
program
mmed behav vior. For example, if thee relay is prrogrammed ffor Momenta ary NO
on, holding the button fo
operatio or 6 secondss will force th
he relay closed for 4 secconds.
 By presssing and holding the button
b for m
more than 10 0s the Alertt is forced into the
active state
s until it is reset. Fo
or example, if the relay is programm med for Mom mentary
NO ope on for 10 secconds will force the relayy closed untiil reset.
eration, holdiing the butto
The
ere are two internal LED
Ds that indica
ate the GuarrdII’s currentt Alert state.
 The greeen LED indicates the cu urrent state of the relayy itself; if thiss LED is turn
ned on,
e relay is currrently closed. If the LE D is turned o
then the off, the relayy is currentlyy open.
 The amber LED ind dicates the Alert
A state off the monitorr. If this LED
D is turned o
on, then
the monnitor has dettected an Alert. If this L
LED is turne ed off, then the monitor h has not
detected d an Alert. Additionally, this LED ccould be blinking rapidly; this indicattes that
the Alerrt relay has been
b forced active using g the Alert buutton.

5.2.2. Online/Offline
e Online/Offfline button toggles
The t the monitor betw
ween online
e and offline
e modes. H
Hold the
button for a few secondds.
 While online,
o Guard
dII is collectting and ana
alyzing data
a. This is th
he normal m
mode of
operatio
on.
 While offline, Guard
dII Platform stops
s collectting data.
The
e green LED D inside the monitor
m indic
cates if the m monitor is on ED is turned on), or
nline (the LE
offline (the LED is turnned off). Additionally the e Bus Modu ule LED on the front paanel will
display a pa ating the onlline/offline sstate. Refer to Section 7 for full dettails on
attern indica
the GuardII LED states.

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Operatin
ng Instructions

WAARNING:
The
e monitor MU
UST be onlin
ne for norma
al operation..

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Troubleshooting
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6. Trou
ublesho
ooting
The
e GuardII monitor
m doess not require
e any speciaal maintena
ance. If thee monitor do
oes not
operate as expected, th
here is some basic trou
ubleshooting
g that can be
e performed before
contacting Iris
I Power Technical Support.

WAARNING:
All troubleshooting activities need to be
e performed by qualified
d personnel.
The
e monitor LEDs
L provid
de status information; tthis section describes the most o obvious
symptoms of
o any proble
em; for full fu escriptions off all LEDs, refer to Sectiion 7.
unctional de
The
e troublesho
ooting proced
dures described here arre for a quickk check of th
he monitor frrom the
ground up. In some cases,
c it may be obviouus what the problem is; in these ca ases, a
complete check may not be neces ssary, and ju
ust skip to th
he relevant section. No ote that
this docume ot cover troubleshooting for specific monitoring technologies; refer
ent does no
to the User Manual for that technology.
Con
ntact inform
mation for Irris Power Technical
T Suupport is lissted in Secction 6.10. When
contacting Technical
T Support, please provide aas much info ormation as possible; the more
information provided, th
he faster the
e problem wi ll likely be re
esolved.

IMP
PORTANT:
Durring any troubleshootingg process, cables mayy be disconnnected and swapped be etween
inputs, and settings maay be changged; whatevver connectiion and con
nfiguration ch
hanges
are made must
m be put back
b as they
y were once finished.

If monitor
m repa
airs are requ uired, Iris Power Techn nical Supporrt will issue a Return MMaterial
Authorizatio
on (RMA) withw instructions to retu
urn the prodduct. If the monitor is out of
warranty, a repair evaluation fee applies.
a The warranty deetails are sh hown in the current
Selling Policy of Iris Power LP.

6.1. Ba
asic Operration
The
e first thing to
t check is the Power LED
L on the front panel. During norrmal operation and
once the monitor is boooted up, the Power LED should be ggreen.
 If the Po
ower LED is red or turne
ed off, skip to
o Section 6.2.
If th
he Power LEED is green, then check the Module LEDs. Thesse LEDs sho ould also be
e green.
Depending on the exacct state the monitor
m is in be some combination of green
n, they may b
or orange and
a may be blinking.
b
 If the module LEDs are all stayiing off for m ore than a fe
few secondss, then monittor may
be offlin
ne; skip to Se
ection 6.3.
 If one or
o more mod dule LEDs are
a red, this indicates th hat the moniitor has dete
ected a
hardware problem with that sppecific modu le inside the
e monitor. Contact Iris Power
Techniccal Support for
f assistanc
ce.

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Troubleshooting
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6.2. Mo
onitor Bo
oot
If th
he front pannel Power LE
ED is not grreen, this maay indicate tthat the monitor is not b
booting
correctly. The
T next ste ep is to open
n the front p
panel and chheck that thee monitor is booted
up.

Figure 6-1
1 GuardII Mo
onitor Proces
ssor Module LEDs
Che
eck the Powwer Supply Status
S LEDs on the Proccessor Modu UP OK LED should
ule. The SU
be blinking, and the oth
her four LED
Ds should be on all of the
e time.
 If the Po
ower Supply y Status LEDDs are all tu
urned off, thiis indicates a problem w
with the
AC pow wer; skip to Section6.4.
S
 If the Power
P Supply Status LE
EDs are in any other sstate, this m
may indicate e a DC
power failure,
f or a problem witth the AC p e detection; contact Iris Power
power failure
Techniccal Support for
f assistancce.
Che
eck the CFF Card Stattus LED on n the Proce essor Modulle. If the monitor is booted
(approximately 2 minute
es after applying the pow
wer), this LE
ED will be turned off.
 If the CF Card Statuus LED is bllinking or so
olid red, or sttill on severa
al minutes a
after the
power is applied, thhis indicates
s a problem with either the CF card d or the Pro
ocessor
Module itself; conta
act Iris Power Technical Support for assistance.
Che
eck the Boo ot Status LE
EDs on the Processor
P M
Module. During the boo
ot, these LE
EDs will
turn on in sequence, an
nd then turn off.
 If any of
o the Boot LEDs
L are sttill on severaal minutes aafter the powwer is applie
ed, this
indicate
es a boot failure in the monitor;
m try re
e-booting the
e monitor to
o see if the p
problem
clears up,
u and then n contact Iriis Power Te echnical Suppport for asssistance. KKeep in
mind thaat it takes ap
pproximatelyy 3 minutes for the moniitor to rebooot.

6.3. On
nline/Offliine
If all
a of the Proocessor Module LEDs are behavin
ng correctly, check to m
make sure that the
monitor is online.
o

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Troubleshooting
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Figure 6-2 Online/Offline

O e Button
Che
eck the LEDDs above the
e Online/Offline button; w
when the moonitor is online, the gree
en LED
is turned on, and when the monittor is offline , green LED
D is turned off. The re ed LED
should be always
a be turned off.
 If the re
ed LED is turrned on, con
ntact Iris Pow
wer Technica
al Support fo
or assistance
e.
Holld the button for a few seconds too toggle the
e online/offlin
ne state. M
Make sure that the
green LED changes sta ate. Then us n to put the monitor online.
se the button
 If the monitor
m was offline, chec ck to see if the main prroblem still e exists. Notee that if
the mon nitor is offlin
ne, all comm munications w will still workk but no datta will be collected.
When th he monitor is s offline, the
e IAM softwaare will detecct this and aallow you to put the
monitorr online remo otely.
 If the monitor
m doess not respond when ussing the online/offline b
button, conttact Iris
Techniccal Support for
f assistanc
ce.

NOOTE:
If you
y can change the online/offline sttate of the m monitor usin
ng the pushbutton, this proves
that most of the
e monitor is functioning properly; it h
has successsfully booted
d, and the firrmware
is running and responsive.
Theere could still
s be probblems with the actual data acquissition or the communications
sysstems.

6.4. AC
C Power
If th
he Processo
or Module LE
EDs are all tu
urned off, th is indicates a problem w
with the AC p
power.

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Troubleshooting
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Fiigure 6-3 AC Power Inputt Location

he monitor will
If th w not power up at all, check the folllowing.
 Verify th
hat the powe
er switch is set
s to ON.
 Verify th
hat the main
n power term
minal block iss fully inserte
ed and secured.
 Verify th
hat the lead
ds connectin
ng to the ma
ain power te
erminal block are fully in
nserted
and seccure.
 Verify th
hat the voltage selection
n switch is se
et correctly.
 Measurre the voltage at the main power term
minal block.
 Use a screwdriver
s to
t remove FUSE1
F and check it. If the voltage selection sw
witch is
set for 230VAC,
2 rem
move and ch heck FUSE2 2 as well. R
Replace the fuses if nece
essary;
refer to Section 3.1 for fuse spe
ecifications.
 If all of the AC pow wer connecttions switche
es and fuse
es are ok, b but the moniitor still
does no ot boot up, contact Iris Power Techn
nical Supportt for assistan
nce.

6.5. Lo
ocal USB Commun
nications
The
ere are two parts of the local USB communicat
c tions that ne
eed to be checked; the G
GuardII
monitor itse
elf and the USB
U drivers on
o the controolling compu
uter.

NOOTE:
In order
o to verrify that the USB drivers
s are prope
erly installed, assistance
e from the p
plant IT
deppartment maay be require ed.

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6.5.1. USB Drivers

On the computer, open the Device e Manager and expan nd the Universal Serial Bus
Controllers section. Co
onnect the GuardII
G mon itor to the co
omputer thro ough USB, a
and the
Universal Serial
S Bus Co
ontrollers sh
hould update
e with a “Gua ardII” device
e.
 If the “G
GuardII” dev
vice entry do
oes not appeear in the Device Manager at all, th
his may
indicatee a hardware
e problem. Skip
S to Sectiion 6.5.2.
 If the “G
GuardII” device entry appears in the e Device Man nager, and tthere is no w
warning
icon witth it, then the drivers are
e installed p properly, and
d the monito
or is being pproperly
detected d over USB B; if the monnitor still willl not commu
unicate overr USB, conttact Iris
Power Technical
T Suupport for as
ssistance.
 If the “G
GuardII” deviice entry app
pears in the Device Man nager with a warning ico on, then
the drivvers are not installed prroperly. Re e-install the USB driverss that are in ncluded
with thee IAM softwaare. If you have
h difficultty locating o
or installing tthe drivers, ccontact
Iris Powwer Technicaal Support foor assistance e.

6.5.2. USB Hardware

e
Con
nnect the GuardII to the
e computer through US SB, and watcch the USB PC LED; th
he LED
should turn orange mommentarily, an
nd then turn green.
 If the PC
P LED doe es not turn orange, the n the monittor cannot d detect the p
physical
connecttion. Try using a different USB cablle, and then try a differe
ent USB portt on the
compute er. If the USB
U es not work, contact Iriss Power Tecchnical Supp
still doe port for
assistan
nce.
 If the PC
P LED turn ns orange, but does n not change to green, th hen the monitor is
successsfully detectting the phy
ysical conne ection, but ccannot actuually commu unicate.
Try usin
ng a different USB cablee, and then trry a different USB port o
on the comp puter. If
the USBB still does not
n work, conntact Iris Powwer Techniccal Support ffor assistancce.

NOOTE:
If th
he USB worrks on a diffe
erent USB port
p on the ccomputer, th
he USB drivvers will have to be
insttalled for tha
at port.

6.6. US
SB Memo
ory Stick
If th
he USB me emory stick doesd not woork, check tthe USB Me emory LED on the front panel
when the sttick is inserte
ed. It should
d turn green
n during the data transfe
er, and then turn off
when comppleted.
 If the Memory
M LED does not tu urn green, thhen the mon nitor cannot detect the p
physical
connecttion. Try ussing a differe
ent USB mem mory stick. If the USB still does no
ot work,
contact Iris Power Technical
T Su
upport for asssistance.
 If the Memory
M LED turns red, then
t the datta transfer h
has failed. M Make sure tthat the
USB me emory is no
ot full. Then n try using a different USB memoryy stick. If th he USB
still doe
es not work, contact Iris Power
P Tech nical Suppo ort for assista
ance.

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6.7. Eth
hernet Co
ommunic
cations
The
ere are two parts of the Ethernet co
ommunicatio
ons that nee
ed to be che
ecked; the p
physical
connection and the Ethernet config
guration.

NO
OTE:
Tro
oubleshooting a plant network
n infra
astructure iss not part o of the scopee of Iris Te
echnical
Suppport; the pla
ant network is the respoonsibility of th
he plant IT d
department.

6.7.1. Phy
ysical Etherrnet Connection
If th
he Ethernet does not wo ork, the first thing
t to checck is the Eth
hernet Activity LED on th
he front
panel. Thiss LED indica ates both the presence of a physical connectio on (turned on), and
Ethernet ac
ctivity (blinks
s off).
 If the Activity
A LED is turned on
n, then the p nnection is o
physical con ok; skip to S
Section
6.7.2.
If th
he Ethernet Activity is no
ot turned onn, the monitoor cannot de
etect the phyysical Ethern
net link;
connect thee GuardII mo onitor to a different netw
work connecction (such a
as a laptop) u
using a
different Eth
hernet cable
e.
 If the Acctivity LED now
n turns on
n (the color does not ma atter), this in
ndicates a p
problem
with thee physical connection on o the plant network; po ossibly a da amaged cab ble or a
bad Eth o a router. Contact th e plant IT p
hernet port on personnel, and once the ey have
fixed the
e connection n to the plan
nt network, trry Ethernet ccommunicattions again.
 If the Ac
ctivity LED does
d not turn on using a different network conn
nection, conttact Iris
Technic cal Support for
f assistancce.

6.7.2. Eth
hernet Conffiguration
Onc n is verified, the Ethernet configuration still need
ce the Etherrnet physical connection ds to be
checked.
Using the IAM software, co
onnect to thee monitor ovver USB and d check the IP address, subnet
mask and gateway
g adddress; verify that they are
e correct.
 If the configuratio
on was not correct, correct tthe error a
and try E
Ethernet
communications ag
gain.
Using a DOS prompt
p on a computer on
n the same n
network as tthe GuardII monitor, atte
empt to
ping the IP address.
 If the piing was not successful, connect to the GuardIII monitor Eth hernet port directly
using a laptop, and d try to ping the monitorr again; notee that the laptop must hhave an
Etherneet configurattion that is compatible with the monitor. If th he ping is sstill not
workingg, contact Iris
s Power Tec chnical Supp
port for assisstance.
he ping was
If th s successful,, disconnectt the GuardIII monitor Etthernet cable, and try th
he ping
again; this is
i expected to fail.

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 If this se
econd ping is also succe essful, then another devvice on the n
network is ussing the
same IP P address as a the monitor. Contacct the plant IT departm ment to reso olve the
address s conflict, an
nd then try Ethernet commmunicationss again.
Con
nnect to the GuardII Eth
hernet port directly
d using
g a laptop; n
note that the
e laptop musst have
an Etherneet configuration that is compatible
c w
with the moonitor. Attemmpt to use IAM to
communica ate to the mo
onitor over Ethernet
E from
m the laptop..
 If this co
onnection su
ucceeds, the
en the monittor’s Etherne
et is working
g; this indicattes that
there is a problem with
w the plan nt network.
 If this co
onnection fa
ails, contact Iris
I Power T
Technical Support for asssistance.

6.8. AC
C Sync
Use
e this proceddure for troubleshooting AC sync prroblems whe en using a syync source tthrough
the AC Terrmination Bo oard. Spec cific technolo
ogies may have differe ent troubleshhooting
requiremen nts dependin ng on the synnc source thhat is configured; refer tto the User M
Manual
bleshooting details.
for that specific technology for troub
Notte that fully troubleshoooting sync problems
p req
quires some e additional equipment. Basic
troubleshoo oting require
es a voltmete
er; preferabl y one that ccan measure e frequency as well
(most digitaal voltmeters
s can). Moree advanced ttroubleshooting requiress an oscillosscope.
 Skip to Section 6.8.1 for exte
ernal-based sync (conn
nected to th
he AC term
mination
board).
 Skip to Section 6.8.2 for AC pow
wer-based ssync.

6.8.1. Hig
gh-Voltage External-Ba
E ased Sync
Use
e this proced
dure if the External
E sync signal is cconnected to
o Ext Ref in
nput on the G
GuardII
monitor AC Termination n board.

Fig
gure 6-4 High
h Voltage AC
C Sync Input
If th
here is a pro
oblem with th
he external sync
s input, a
all measurem
ments will rep
port a failed sync.

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 If only some of thee measurem ments are re eporting a ssync problem when using the
external reference, confirm thatt the monitorr configuratio
on is correctt. If so, conttact Iris
Power Technical
T Suupport for as
ssistance.
An alternate signal source e is needed to troublesh hoot the extternal sync iinput; before e using
the source,, verify that it is produccing a cleann AC signal in the corrrect range; rrefer to
Section 3.1 for specificaations. In most
m cases, tthe AC powe er input will ssuffice, but in order
to ensure th
hat the test is valid, the AC
A power h as to be clean. If no ap ppropriate so ource is
available, contact
c Iris Power
P Techn nical Supportt for assistan
nce.
Sta
art by conne
ecting the alternate sourrce to the re
eference inp
put, or by se
etting the A
AC REF
SEL switch
h to AC PWR R IN (to usee the AC po ower), and uuse the IAM software su uite run
measuremeents on eachh input.
 If the measurementts fail due to o lack of syncc, this may iindicate a prroblem with the AC
Termina ation board; contact Iris Power Tech hnical Suppo ort for assistaance.

NO
OTE:
On reaching thhis point, we have prove en that the m
monitor is wo
orking; the p
problem is wwith the
external refference source; if Iris Power
P did no
ot supply the
e external re
eference ha ardware
for this ins
stallation, the
en troubleshooting thiss source ma ay not fall w
within Iris P
Power’s
scope of responsibility.

Use
e a voltmete er to measu ure the volta
age at the t erminal inpuuts for the e external refe
erence.
Verify that the voltage is correct; this can varyy from installation to insstallation. R
Refer to
Section 3.1 for details on
o the requirred voltage rrange for the
e External Sync input.
 If the voltage
v is noot correct, this
t indicate
es a problem m with the external refference
source; contact Iris Power Tech hnical Suppoort for assisttance.
The
e remaining possible ca ause for the e sync probl ems is noisse on the syync source. While
GuardII mo onitors have
e built-in filte
ers for elim
minating syncc noise, the ere may be e cases
where there e is noise that
t the filteer does not remove. A At this pointt, you will n
need to
contact Iris Power Techhnical Suppo ort, but addittional inform
mation will be
e helpful.
Exa
amine the syync source using
u an osc
cilloscope; t ake approprriate safety precautions for the
voltage connnected to the input. Once
O quired, send copies of tthem to
the tracces are acq
Iris Power Technical
T Su
upport.

6.8.2. AC Power-Bas
sed Sync
dure if the AC power is being
e this proced
Use b used a
as the extern
nal sync sou
urce.
If th
here is a prroblem with the externa
al sync inputt, all enable
ed measurem
ments will re
eport a
failed sync.
 If only some of thee measurem ments are re eporting a ssync problem when using the
external reference, confirm thatt the monitorr configuratio
on is correctt. If so, conttact Iris
Power Technical
T Suupport for as
ssistance.
An alternate sig
gnal source is needed tot troubleshhoot the exte
ernal sync ccircuit; before
e using
the source,, verify that it is produc
cing a clean
n AC signal in the corrrect range; rrefer to

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Troubleshooting
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Section 3.1 for specific

cations. If no
n appropria
ate source iss available, contact Iris Power
Technical Support
S for assistance.
a
Sta
art by conne ecting the allternate source to the rreference innput, setting the AC RE EF SEL
switch to AC
C REF IN, and use the IAM software e suite run m
measuremen nts on each input.
 If the measurementts fail due to o lack of syncc, this may iindicate a prroblem with the AC
Termina ation board; contact Iris Power Tech hnical Suppo ort for assistaance.

NO
OTE:
On reaching th his point, we have prove en that the m
monitor is wo
orking. Whiile it would b
be very
unusual forr the system m to fail to sy
ync from thee AC power, this would indicate a pproblem
with the qu uality of the AC power. Troublesh ooting the A AC power qquality may not fall
within Iris Power’s
P scoppe of responsibility.

The
e remaining possible ca ause for the e sync prob blems is noise on the AC power. While
GuardII mo onitors have
e built-in filte minating syncc noise, the
ers for elim ere may be e cases
where there e is noise that
t the filteer does not remove. A At this pointt, you will n
need to
contact Iris Power Techhnical Suppo ort, but addittional inform
mation will be
e helpful.
Exa
amine the AC power usiing an oscillooscope; take e the properr safety preccautions. On
nce the
traces are acquired,
a send copies off them to Iriss Power Tecchnical Supp port.

6.9. Ale
ert Relay
y
The
ere are two main comp ponents thatt can fail in
n the Alert rrelay; the re
elay itself, a
and the
connections
s to the rest of the syste
em.

Figure
F 6-5 Alert Relay Co
onnection

NO
OTE:
The
e troubleshoooting proce
ess may findd a problem with the co onnection to o the plant ssystem;
resolving th
his may not fall
f within Iris
s Power’s sccope of resp
ponsibility.

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Troubleshooting
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If th
he Alert rela
ay does nott appear to be function ing, the Ale
ert button on
n the inside
e of the
n be used for testing.
monitor can
 ssing and releasing the button,
By pres b any ccurrent Alertt state is rese
et.
 By presssing and holding the button forr 5s-10s the e Alert is fforced throu ugh its
program
mmed cycle.. For exam mple, if the relay is pro ogrammed ffor Momenta ary NO
operatio
on, holding the button fo
or 6 secondss will force th
he relay closed for 4 secconds.
 By presssing and holding the button for more e than 10s the Alert is fo
orced into itss active
state. For
F example y is program med for Mom
e, if the relay mentary NO O operation, holding
the button for 10 se
econds will foorce the rela
ay closed until reset.
Afte t Alert rel ay into a tesst state, the Alert LEDs on the
er the Alert button is used to force the
front panel and in the monitor
m will blink
b rapidly.. After the te
esting is finisshed, use th
he Alert
button to cle
ear the Alertt.

Figure 6-6
6 Alert Buttton
Beffore starting the actual trroubleshootiing, check th
he following::
 Check that
t the Alertt relay terminal block is fully inserted
d and secure
ed.
 Check that
t the lead
ds connecting to the A
Alert relay te
erminal blockk are fully in
nserted
and sec
cure.
 Use a screwdriver
s to remove FUSE3
F and check it. R
Replace the fuse if nece
essary;
refer to Section 3.1 for fuse spe
ecifications.
 If any off the above were
w incorre
ect, check to
o see if the p
problem has been fixed.
Measure the voltage
v at the LINE/L1 IN termina al. The exppected volta age will varry from
installation to installatio
on, but it sho
ould always be present at this terminal. For exxample,
if the Alert relay is swittching a 24V VDC signal, then 24VDCC should alw ways be preesent at
the LINE/L1 1 IN terminal.
 If the vo
oltage at this terminal is
s not correcct, this indica
ates a probllem with the
e wiring
between n the GuardII monitor an nd the plant system.
e next step requires th
The hat the relay
y be ‘closed
d’. Before closing the relay, temp
porarily
disconnect the lead at the
t LINE/L1 OUT termin nal.
 If the Alert is configured for NC operation, cclear all Alerrts using the Alert button
n.

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Troubleshooting
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 If the Alert
A is confiigured for NO
N operation n, use the A
Alert button to force the relay
closed; hold the Ale
ert button forr more than 10s.
Measure the vo
oltage at the
e LINE/L1 OUT
O termina
al; this should be the sa
ame as the vvoltage
measured ata the LINE/LL1 IN terminal.
 If the vo
oltage is corrrect at the LINE/L1 OUT
T terminal, th
his indicatess that the mo
onitor is
functionning properly
y. The problem is likely in the conneection to the plant system
m.
 If the vo
oltage is no
ot correct at the LINE/L L1 OUT term
minal, this in
ndicates a pproblem
with the
e AC Termina ation board; contact Iris Power Tech
hnical Suppoort for assisttance.

6.10. Iris
s Power Technica
T al Supporrt
The
e following information is
i required for
f technica l support (th
he more info
ormation about the
issue, the fa
aster the res
solution):
 Contactt data (name
e, email, pho
one)
 Hardwa
are and Softw
ware version
n
 Sympto
oms
 On-site troubleshoo
oting results

ntact Iris Pow

Con wer Technic
cal Support at:
a

Email: techsupporrt.iris@qualittrolcorp.com
m
Phone: 1-905-677--4824
Between 09 9:00 and 16 :00 EST
Fax: 1-905-677--8498
Address: Iris Power
3110 Amerrican Drive
Mississaugga, ON L4V1 1T2
Canada

her details av
Oth vailable at www.irispowe
w er.com

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Troubleshooting
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GuardII Platform
m LEDs

7. Gua
ardII Mo
onitor LEDs
L
The
e GuardII LEEDs are the
e primary so
ource of stattus informattion when a connection
n to the
monitor is not
n available
e.
Use
e of the LED
Ds for basic troubleshoo
oting is desccribed in Se
ection 6; thiss section describes
the complette behavior of
o the Guard
dII LEDs.

7.1. Fro
ont Panel LEDs
Durring the boott process, th
he Front Pan
nel LEDs beh
have as follo
ows:
 The Pow
wer LED sta
arts blinking green
 A few seconds
s late
er, if the Ethe
ernet is con
nnected the Ethernet acctivity LED w
will start
displaying status
 After ap
pproximately ower LED tu rns orange
y 90s, the Po
 After ap
pproximately
y 15s more, the
t Power L
LED starts blinking orang
ge
 After ap
pproximately
y 15s more e, the Powe er LED turn een, and the PDA
ns solid gre
module LED indicattes that the monitor
m is on
nline.

7.1.1. Pow
wer LED
Notte that there
e are two ideentical statess; if the LED blinks red immediately on applying g power
es a critical boot failure. If the LED blinks red a
this indicate after finishing the boot p
process
described above,
a this in
ndicates thatt calibration is required.

ehavior
Be Meaning
Offf No AC po ower applied , or critical p
power failure
e
Re
ed blink during boot Critical bo
oot failure
Re
ed blink after boot Calibration required
Re
ed Hardware e boot error
Grreen blink Boot in prrogress
Orrange Boot in prrogress
Orrange blink Boot in prrogress
Grreen Boot completed

7.1.2. Mo
odule LEDs
Notte that there will be a Mo
odule LED fo
or each of th
he installed m
monitoring te
echnologies.

ehavior
Be Meaning
Re
ed blink Fault deteected
Grreen blink Offline
Orrange with green
g blink Offline, alert detected
d
Grreen Online, buut not collectting data at tthe momentt

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GuardII Platform
m LEDs

Grreen with ora

ange blink Online, alert detected
d, but not colllecting data at
the mome ent
Grreen blink Online, co
ollecting data
a
Grreen blink/ Online, co
ollecting data
a, alert deteccted
Grreen with ora
ange blink
Offf The moduule is not beiing used; thiis indicates a
problem with
w the mon nitor

7.1.3. Ale
ert LED

ehavior
Be Meaning
Offf No Alert detected
d
Orrange Alert detected
Orrange slow blink
b Alert had been detectted, but has since cleare ed
Orrange fast blink Alert activ
vated by testt button (see
e Section 6.9
9)
This blink occurs app roximately 4 times per
second

7.1.4. Eth
hernet LED

ehavior
Be Meaning
Offf No physic cal link deteccted
Orrange Physical link detected d, but Ethern
net is not
configuredd
Orrange blink Activity de
etected, but Ethernet is not configurred
Grreen Physical link detected d, and Ethernnet is configured
Grreen blink Activity de
etected, and d Ethernet is configured

7.1.5. USB Local Port LED

A standard
s loca
al USB comm
munication process
p is lissted below:
 When th
he USB cable is plugged
d in, the LED
D goes orang
ge, and then
n green
 While co
ommunicatin
ng over USB
B, the LED b
blinks.

ehavior
Be Meaning
Offf No physiccal link deteccted
Orrange Physical connection
c d
detected
Grreen Computerr connected
Grreen blink Transferring data
Re
ed blink Data trans
sfer failed

7.1.6. USB Memory Port

P LED
A standard
s USB
B memory communicatio
c on process iis listed belo
ow:

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GuardII Platform
m LEDs

 When th
he USB stick
k is plugged in, the LED goes orang
ge, and then green
 The LED
D is green while
w the tran
nsfer is in pro
rogress
 Once co
ompleted, th
he LED turns
s off. The US ay be remove
SB stick ma ed.

ehavior
Be Meaning
Offf No connection detecte ed, or transffer complete
e
Orrange Physical connection
c d
detected
Grreen Transfer in progress
Re
ed Data trans
sfer failed

7.2. Processor Module LEDs

L
The
e LEDs on the
t Processsor Module inside
i the m
monitor are u
used for dettermining loow-level
boot proble
ems. These would be ne eeded in casses where thhe monitor iss not booting
g at all,
and the fron
nt panel LED
Ds are not prroviding eno
ough informaation.

Figure 7-1 Pro

ocessor Mod
dule LEDs
Durring the boott process, th EDs behave as follows:
he Processor Module LE
 The SU a 1V25 L EDs all lightt up in sequ
UP OK, 2V5,, 3V3, 1V2 and uence, and tthen all
turn off.
 The 2V5
5, 3V3, 1V2 and 1V25 LEDs
L all ligh
ht up in sequ
uence, and stay on. Th
he SUP
OK LED
D starts blink
king (once pe
er second)
 The CF Card LED blinks
b green for a few mo
oments, and
d then turns off.
 LED 1, 2 and 3 turn
n on quickly in sequence
e, and a few seconds latter LED 4 turrns on.
 After ap
pproximatelyy 90s, LED 1,
1 2, 3 and 4 all turn off.. This coinccides with the Front
Panel power
p LED tuurning orang
ge. By this point, the m
monitor has b booted enou ugh that
the Fron Ds are used for status.
nt Panel LED

7.2.1. Pow
wer Supply Status LED
Ds
The
ese LEDs are
a labeled SUPS OK, 2VV5, 3V3, 1VV2 and 1V2 25; they are used to dia
agnose
problems th
hat are preve
enting the monitor
m from booting up.
Notte that if the
e monitor deetects an ACC or DC pow wer failure, it will periodically try to reboot.
This means s that the poower failure LED patterrns will show w for a few seconds, an nd then
w be going through the boot pattern
the LEDs will n described in Section 7 7.1. As long g as the
power failurre condition exists, the LEDs
L will cyccle through tthese patterrns.

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GuardII Platform
m LEDs

Be
ehavior Meaning
Offf No powerr applied
SU
UP OK is blinking No proble
em detected.. This is the
e normal
3V
V3, 2V5, 1V2 2 and 1V25 operating state.
are on
SU
UP OK is blinking The poweer supply ind
dicated by the LED has
Onne of 3V3, 2V5, 1V2 or failed.
1V
V25 is blinkinng
All are blinking
g AC powerr failure dete
ected

7.2.2. CF Card Status LED

This LED is lab beled CF on the Process sor Module. During a successful bo oot, it only d
displays
information during the first few seconds; the rrest of the ttime it is turrned off. Th he only
time it is rea
ally needed is if there is a problem w
with the boott.
e LED show
The ws any pro oblem with the CF ca
ard in the m
monitor; thiss card storres the
information needed to run
r the moniitor.

ehavior
Be Meaning
Offf This is the
e normal ope erating statee; this LED
should be within the firsst few secon
e off except w nds
of a boot, or during a boot failure..
Blinking green
n Reading data
d from the
e CF card.
Blinking Red The CF ca ard cannot bbe detected.
Re
ed The CF ca ard was deteected, but thhe necessaryy
files were not found.

7.2.3. Boo
ot Status LE
EDs
The
ese LEDs arre labeled 1, 2, 3 and 4; they are us ed to diagno
ose problem
ms that occurr during
the boot pro
ocess.
Onc
ce the boot has reached
d a certain point, all of th
hese LEDs tu
urn off.

LEED Turns on when…

1 The kerneel starts to lo
oad into mem
mory
2 The kerneel is loaded iinto memoryy
3 The kerneel starts runnning
4 The startu
up scripts are e running

7.3. Ca
arrier Boa
ard LEDs
The
ere are a few
w LEDs on the Carrier board that a el status. Some of
are used forr higher-leve
them are ussed in combination with the buttons on the Carriier Board.

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GuardII Platform
m LEDs

Notte that some

e of the LEDs on the Carrier
C are n
not used; th
hese LEDs are not men
ntioned
below.

Figure 7-2 Carrier

C Boarrd LEDs

7.3.1. Ale
ert Status LE
EDs
The
ere are two Alert
A een. The grreen LED indicates the current
LEDs; one amber and one gre
relay state; open or clo
osed. The amber LED D indicates iff the monito
or has deteccted an
Alert condittion.

ehavior
Be Meaning
Grreen is off The Alert relay is currrently open
Grreen is on The Alert relay is currrently closedd
Am
mber is off The monittor is not currrently in Ale
ert
Am
mber is on The monittor is curren tly in Alert
Am
mber is blinkking The Alert relay has be een activated using the A
Alert
button.

7.3.2. Online/Offline LEDs

ere are two Online/Offlin
The O ne LEDs; one green and
d one red. T
The red LED
D does not cu
urrently
have a func
ction.

WAARNING:
The
e monitor MU
UST be onlin
ne for norma
al operation..

ehavior
Be Meaning
Grreen is off The monittor is curren tly offline.
Grreen is on The monittor is curren tly online

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GuardII Platform
m LEDs

7.3.3. Eth
hernet Statu
us LEDs
ere are four Ethernet LE
The EDs; three grreen and one
e amber.

ED
LE Meaning
DU
UP Indicates if the conne ction is Full Duplex (ONN) or
Half Dupleex (OFF)
LN
NK ACT Indicates if the conne ction is dete
ected (ON) aand if
there is ac
ctivity (blinkss OFF)
SP
PD Indicates if the conne ction is 100MMbps (ON) o or
10Mbps (O OFF)
CO
OL Indicates if Ethernet ccollisions havve occurred.

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Appendix

8. App
pendix

8.1. Ha
ardware Overview

Figure
e 8-1 GuardIII Internal Harrdware Layo
out

Figure 8-2 Proc

cessor Modu le Overview

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Appendix

Figure
F 8-3 Ca
arrier Board O
Overview

Figurre 8-4 AC Terrmination Bo

oard Overview
w

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Appendix

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About Irris Powerr

Iris Power Fiield Services

Iris Power offfers installation supervision se
ervices for all of
o its PD system ms. Our field sp pecialist will arrrive on site and
d
provide supervision and insttallation training to staff directtly involved in tthe installation process. A written installation report
is also provided.
Iris Power Edducational Se ervices
Iris Power pro
ofessional train
ning (designed to achieve han nds-on performmance based ob bjectives) prepares operations,
maintenance, and engineering personnel to t install, test, configure,
c operrate and mainta
ain Iris Power p
products.
Iris Power Accelerated De elivery
Iris Power pro
ovides accelera
ated delivery on many produc
cts and service
es including rep
placements, sp
pare parts and rrepairs.

About Iris Poower

Iris Power LP
P was established to provide high-quality
h pro
oducts and servvices to improvve maintenance e capabilities fo
or large
motors and generators used d by power utiliities and heavy
y industries thro
oughout the woorld. The goal o
of Iris Power LPP is to
provide excelllent quality pro
oducts that will continuously meet
m the stated
d and implied n
needs of our cuustomers.

©2011 Iris Power LPP, an ISO 9001 system m certified company. All
A rights reserved. Info
ormation subject to chhange without notice.
All trademarks are properties
p of their resp
pective companies, as noted herein.

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