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Situation Analysis For PR Campaign Plan
Situation Analysis For PR Campaign Plan
Introduction
Tung Dinh is recognized for his talent as a Martial Arts Instructor and also for the fact
that he has advanced as far as attaining 5th Degree Black Belt. He has invested in Quest Fitness
Center, Martial Arts America, and three-day care centers. Dinh has as well been involved with
local school Character Counts Program among other community activities. He as well achieved
Captain Rank after working with USA National Guard for 13 years. Tung Dinh is selected for
this analysis partly because of his involvement with gym activities that has seen him perform
thousands of sit-ups and within which he still desires to do more. The real reason for focusing on
Dinh, however, is because he owns Quest Fitness Center at Murray KY42071, which is the
organization selected for this situation analysis to determine gym problem or help. The sections
on this analysis are organization mission and goals, target audience, the study of the internal
environment, public perception and external environment. It also includes a SWOT analysis and
The information attained from Dinh's Quest Fitness Center website shows that the
organization's mission is "To empower clients to obtain a positive outcome in their lives by
helping them meet their needs and live healthily." Dinh has established several goals to be met
while operating Quest Fitness Center. Some of the objectives are for the company's success
while others are for clients' satisfaction. The organization aims to provide customers with inner
SITUATION ANALYSIS FOR PR CAMPAIGN PLAN 2
confidence that they lack before becoming members of the organization. The staff focuses on
Dinh has a goal to create a good public relations boost which he has successfully
achieved by giving free membership and branded gym products to models that in turn appear on
billboards for the gym's sake. The organization also wishes to serve all society members without
discrimination. The clients include men and women with eating disorders, children with anorexia
and teenage girls. It also aims to create a peaceful atmosphere in the gym for both clients and
instructors.
Target Audience
Quest Fitness Center mostly targets teenage girls who have personal dissatisfaction
regarding weight, looks and lack of confidence in life. The gym is, however, open to all members
of the society. It cares for men and women with eating disorders as well as children with
anorexia. Its location in Murray Town is for the purpose of attracting Murray University students
and faculty. The quest for more clients encourages the organization to equip instructors with
Staff while tackling a topic on Barriers to Fitness in 1998 discovered that gym clients are
those that need a conducive exercising environment to be able to enjoy the services offered.
Personnel at Quest Fitness Center perform their duties in a commendable manner. Clients are
warmly welcomed and handled separately to ensure that different needs are met. The clients are
at times taken through training sessions that comprise of small groups led by gym instructors.
Unlike other gym settings, clients at Quest Fitness Center are not left to train by themselves.
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Clients are usually assisted and engaged in various blending styles that make them enjoy
exercising. The instructors' base comprises of personnel that is humble and works very hard to
impact positive changes in the lives of clients. The exceptional nature of services earns the
The organization is led by Tung Dinh who is the president and owner of the facility. He
makes all the decisions regarding sales, advertisement, workouts and experiments. Dinh is
assisted by a team of personnel who have been trained as gym instructors. According to the 2017
directory by Chew, gym etiquette is supposed to be common sense. Chew also realizes that many
tend to ignore rules and states that it would be easier if the gym rules are written and displayed. It
is appropriate to return gym equipment in proper locations to avoid client inconveniences as well
as accidents that may occur for example when one trips over barbells. Gym instructors are
usually present to ensure proper behavior of clients preventing disruptions that may result from
noise. Hygiene is as well emphasized for both instructors and clients. The gym environment
Public Perception
The information posted on Quest Fitness Center 2017 Facebook page shows clients'
satisfaction with the services offered by the organization. Clients feel that the organization is
very helpful especially in the provision of inner confidence in a way they never imagined before.
Plumber in his work of 2003 stated that clients are attracted to the personal engagement that the
External Environment
The community at Murray KY 42071 has positive comments about Quest Fitness Center
including its peaceful environment and friendly staff, which Rath terms as strengths finders in
his book of 2007. This organization has no competition in this region as most of the clients rate it
as the best gym ever. There is no available information about opponents of the organization.
A SWOT Analysis
A SWOT analysis is defined by Khera brothers as the process that provides information
about an organization's strengths, weaknesses, opportunities, and threats which can either be
internal or external. The chart below provides information about Quest Fitness Center.
Fitness Center are professionally trained and have real passion for assisting the
reputation is not soiled. Instructors are those willing to do all it takes just to
The organization possesses high quality fitness equipment which ensures that
clients enjoy the finest of the exercise equipment. The equipment is advanced
and is available in large numbers to ensure that many people are served at the
same time.
Dinh has created Quest Fitness Center Facebook account and a web page to
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ensure online presence. Every member and potential members have the ability
automated for quick and reliable communication between the organization and
members.
Quest Fitness Center provides clients with family ambiance. The facility
provides clients with a taste of family atmosphere. During the group training,
The organization has a vivid vision of market demands. Dinh applies his
knowledge of gym operations to provide the latest equipment and skills to fill
the gap that existed in the gym business. As a performer and expert of gym
activities, Dinh knows the choice of the right exercises and exactly how to
Weaknesses Even though Dinh has built a loyal following, the organization brand has not
yet attained a household name. The organization is currently new in the region
and one cannot be certain about its future success. Apart from the community
residents the facility is only known to the facebook users who are either
The organization is not gaining much profit at the moment because it is faced
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with a budget of $ 75, 000 which is needed to construct a better equipped day
Some members feel that the organization fees are more expensive compared to
traditional gyms. It is likely that customers with a strict budget may not be
is not as high as that charged by personal trainer but it is still high for
individuals who have to squeeze extra coins out their usual budget.
Opportunities There is a growing population that is interested in group fitness. Study of the
organizational operation in the last few years has realized that there is
has turned into a viral marketing factor as members continuously share their
be contributed by the fact that it is a relatively new brand in the gym market.
Quest Fitness Center has built a foundation together with reputation within the
Away from its web page and the facebook page there still exists a range of
internet possibilities. The company can establish an online store and create
Threats The declining nature of economy tends to rein client expenditure. Many
budget is getting increasingly aligned towards basic needs so that there is not
It is anticipated that in the near future gyms and independent trainers will start
to copycat Dinh’s training services. The organization however knows that its
propriety of programs and the growing reputation will not allow copycats to
Conclusion
Dinh needs to reach out to its target market with its gym services. The establishment of
Quest Fitness Center at Murray Town is for the purpose of attracting Murray University students
and faculty. This is where there are teenage girls and young adults who frequently develop
discomfort about body weight, appearance and have the need to gain inner confidence. The
organization should also encourage group workout because it is less time consuming to train
several people together compared to training clients one by one. The friendship that is formed
from group bonding is as well a marketing strategy. When such individuals meet and share the
information about the gym services with friends and community members, the company benefits
It also appears that the organization has not made maximum use of the internet to market
and provided services. It needs to appear in more social media platforms which are many and
Facebook alone is not enough. As the organization focuses on expanding their client base, it is
important to remember that more facilities will need to be developed to accommodate more
people. Internet marketing will also build a customer base in places away from the current
location. Dinh needs to develop an improvement plan that will ensure the organization acquires
References
Bizmove Business Guide. How to Start a Gym Business. Amazon: Bizmove Free Business
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Castagna, C. (2013). The Little Book of Gym Etiquette. Alberta, USA: Canoe Sun Media.
Chew, C. (2017). Gym Etiquette: Workout Ethics in Gym. Singapore: Street directory.
Jenkins, B. B. (2012). Two-Brain Business: Grow your Gym. United Kingdom: Chris Cooper.
Khera, R. and Khera, V. (1998). Build the Business of your Dreams. Maryland: Khera
Communications, Inc.
Plumber, T. (2003). The Business of Fitness: Understanding side of owning a Fitness Business.
Quest Fitness Center, Facebook page (2017). Retrieved from Quest Fitness Center website.
(2017).
Rigsby, P. (2011). The Little Black Book of Fitness Business Success. New York: Fitness
Consulting Group.
Shilton, A. C. ( 2017). The Gym Etiquette Guide Even Rats Must Read. New York: Men’s
Journal, LLC.