CONTACT 9 +91-9947314066 +91-9496404632 ° shyneshkooloth@gmail.com ° Vadakke Illam Kooloth Kalarivathukkal P.0.Valapattanam Kannur,Kearala - 670010 SUMMARY Focused on efficiency and quality of service. ares about each customer's _ needs. Knowledgeable about shop practices and ‘customer relations. Trustworthy with 15 years ‘of practical experience and dedicated work| ‘ethic. Self motivated to consistently provide| first-dass results in line with stringent targets ‘and deadlines. Expertise Management Skills, Leadership Creativity In-depth knowledge of Operating ‘Systems Hardware Management Critical Thinking Troubleshooting SHYNESH V K SYSTEM ADMINISTRATOR @ EXPERIENCE ‘SRE SANKARACHARYA COMPUTER CENTRE Pvt.Ltd. KANNUR ~ KERALA 2009 - Current ‘+ Troubleshot problems and diagnosed system faults, + Maintained trusting student relationships by provi ‘educational and emotional support to students. ‘+ Set and communicated ground rules for classroom to encourage respect and personal responsibility. + Created lesson plans in accordance with national curriculum and school-wide curriculum standards. + Planned and implemented lessons utilising variety of teaching strategies to meet diverse student needs. + Observed and assessed student performance to identify areas requiring improvement. + Used effective teaching methods to assist with student development, including collaborative learning, positive reinforcement, modelling and explicit instruction, + Worked outside normal hours to answer parent and student questions. ‘+ Helped guests obtain specialised support for product, service and payment issues. ‘+ Kept shelves neat, clean and organised through visual merchandising. + Advised customers on product range, price, delivery, warranties and | roduet use Trained and mentored employees to maximise team performance, Fe) EDUCATION BA Economics (Kannur University Distance) 2008-2011 Plus Two (Board of Higher Secondary Kerala Govt) 2000-2002 both SSLC_ (Board of Senior Secondary Kerala Govt) 2000 @ PROFFESIONAL QUALIFICATION @ Diploma in Hardware and Networking © cctVand Electronic Security systems @ Diploma in Computer Application @ Microsoft Certified System Administrator 2003 Server @ Red Hat Ce ied System Administrator