THE APTIS ACADEMY GUIDE TO. INFORMAL EMAILS | 1. SAYHELLO! 3. HOW DO YoU FEEL? HiAmy, How are you? | can't tll you how...1 am {happy, disappointed) 2. WHAT'S THE ISSUE? I'mso...aboutit. (appy, disappointed) Hello Amy, How are things with you? Hey, did you hear about...? Have you heard the news about...? 4, MAKE A SUGGESTION 6. SAY GOODBYE! Don'tyou reckon they Take care, srouds 5. END THE EMAIL fake Pemerienl ‘Well, 'd better be : Ally love, | think they should... fone Tom don'tyou? Let's meet up soon, (give use refund) © roms oon © iron eae (mma sptexeatey com 220THE APTIS ACADEMY GUIDE TO FORMAL EMAIL 3. DESCRIBE THE ISSUE GREET THE PERSON L 0 First of all/another pointi finally Dear Sir or Madam 2. WHY ARE YOU WRITING? Moreover, additionally, furthermore Dear Customer Services lam contacting you regarding your recent email eel compelled to write to you regarding... 4, NEED TO COMPLAIN? 6. SIGN OFF 5, MAKE A SUGGESTION The... has not been up to Hook forward to the expected standard, | strongly recommend recelving your reply that your organisation. Yours faithfully, Jam bitter isappointe May I suggest... (ing) Mr Thomas Briggs disappointed with th {customer sevice Itwould be advisable to. ry ommaptiscadenycen 20