Abbreviations in Digital banking

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Abbreviations in Digital banking

ATM

AUTOMATED TELLER MACHINE

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Abbreviations in Digital bANKING

CD

CASH DISPENSER

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Abbreviations in Digital BANKING

OPEX

OPERATIONAL EXPESNSE
MODULE


Abbreviations in Digital BANKING

CAPEX

CAPITAL EXPENDITURE MODULE

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Abbreviations in Digital BANKING

ON SITE ATM

An ATM installed in the premises
near by within the same building.
This ATM shares connectivity of the
branch.

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Abbreviations in Digital BANKING

OFF SITE ATM

An ATM independent of branch
premises. It has connectivity to
switch though VSAT.

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Abbreviations in Digital BANKING

VENDOR
Entity who manages services of
the ATM.

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Abbreviations in Digital BANKING

VSAT
Very Small Apparatus Terminal


Abbreviations in Digital BANKING

LAN
Local Area Network

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Abbreviations in Digital BANKING

WAN
Wide Area Network

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Abbreviations in Digital BANKING

UPS
Uninterrupted Power Supply

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Abbreviations in Digital BANKING

No. of ATM ID
10 Alpha Numeric in which 5 th to
8 th numeric characters indicates Br
Code of Link Branch.


Abbreviations in Digital BANKING

CRA
Cash Replenishing Agency.

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Abbreviations in Digital BANKING

CIPHER
Code Book provided by the vendor
to decode message of Indent.


Abbreviations in Digital BANKING

Personalized Card
Where the name of cardholder is
embossed on the card.


Abbreviations in Digital BANKING

Pre Generated Card

Where no name appears on the
card. Card lot is provided to branch
for issuance to customers.

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Abbreviations in Digital BANKING

Hot Listing
Payment / operation is stopped of
the particular card.

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Abbreviations in Digital BANKING

Onus Transaction
Cash withdrawal by CBI’s
customer from CBI’s ATM.

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Abbreviations in Digital BANKING

Issuer Transaction
Cash withdrawal by CBI’s
customer from Other Bank’s ATM.


Abbreviations in Digital BANKING

Acquirer Transaction
Cash withdrawal by any other
Bank’s customer from CBI’s ATM


Abbreviations in Digital BANKING

POS
Point Of Sale


Abbreviations in Digital BANKING

EJ
Electronic Journal (Log of the
transaction)

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Abbreviations in Digital BANKING

Issuer Bank
Card Issuing Bank


Abbreviations in Digital BANKING

Acquirer Bank
Bank whose ATM used by other
bank card holder.

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Abbreviations in Digital BANKING

Charge Back
On Customer dispute Issuer Bank
raises Chargeback on Acquirer
Bank through Network.


Abbreviations in Digital BANKING

Represent
Acquirer bank can represent (take
back) such claim within 5 days by
giving sufficient proof, Limitation
period for such dispute is 60 days
for clear settlement..

Abbreviations in Digital BANKING

Good Faith Claim

The Claim made by a Bank after 60
days of the transaction where the
regular charge back was not lodged.


Abbreviations in Digital BANKING

PREAB
Pre-Arbitration
Limitation up to 30 days from the
date of Re-presentment of
chargeback, Claim lodged by issuer
bank.

Abbreviations in Digital BANKING

Re-represent
Acquirer Bank returns PREAB
claim with EJ, Switch Report & No
Excess Cash Certificate.


Abbreviations in Digital BANKING

Arbitration
Issuer Bank may put a claim in
arbitration when the claim is re-
represented by acquirer bank.


Abbreviations in Digital BANKING

BO
Banking Ombudsman – In case
claim rejected by arbitration/pre-
arb, customer may approach.


Abbreviations in Digital BANKING

BD
Business Decline.

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Abbreviations in Digital BANKING

TD
Technical Decline

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Abbreviations in Digital BANKING

RC
Rejection Code

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Abbreviations in Digital BANKING

ICA no.
Interbank Card Association
Number


Abbreviations in Digital BANKING

EPP
Encrypting Pin Pad


Abbreviations in Digital BANKING

ASP
Application Service Provider


Abbreviations in Digital BANKING

Brown Level ATM

ATM started by Corporate and
operated by Bank


Abbreviations in Digital BANKING

White Level ATM

ATM installed and operated by
corporate.


RECALLED INTERVIEW QUESTIONS