Professional Documents
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SECRETARIAL PRACTICE
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S.Y.J.C.
MAHARASHTRA STATE BOARD
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(As per the new textbook published by Maharashtra State Bureau of Textbook Production and Curriculum Research,
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Salient Features:
Tagging of board questions upto March 2020 exam for relevant questions
Assessment at the end of every chapter for self evaluation
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No part of this book may be reproduced or transmitted in any form or by any means, C.D. ROM/Audio Video Cassettes or electronic,
mechanical including photocopying; recording or by any information storage and retrieval system without permission in writing from the Publisher.
Balbharati Registration No.: 2018MH0022 P.O. No. 00703
TEID: 1416
PREFACE
Secretarial Practice ‘Smart Notes’ is a book curated to facilitate learning & instil
conceptual understanding within students. This treasure trove of knowledge fosters
robust conceptual clarity and inspires confidence within the nimble mind of young
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learners.
This book not only provides answers to all textual questions but also addresses extra
questions in each lesson with the aim of covering the entire topic and making
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students ready to face the competition. Throughout this book, questions are answered
in a detailed, point-wise format which is exactly how the students are expected to
write their answers in the exam.
We have incorporated ‘Smart Codes’ to facilitate easy answer recall. In case of long
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and complex answers, we have provided ‘Smart Recap’ for quick revision. ‘For your
understanding’ section provides the required conceptual clarity to understand a
particular point. ‘Gyan Guru’, our very own mascot, offers a practical touch to theory
by sharing interesting & real facts. ‘QR codes’ present throughout the book offer
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students practical knowledge through reference content. We’re sure that students,
parents and teachers alike would love our value propostion and the unique
presentation of content.
The journey to create a complete book is strewn with triumphs, failures and near
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misses. If you think we’ve nearly missed something or want to applaud us for our
triumphs, we’d love to hear from you.
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Edition: First
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Disclaimer
This reference book is transformative work based on 'Secretarial Practice; First Edition: 2020' published by the Maharashtra State Bureau of Textbook Production and
Curriculum Research, Pune. We, the publishers are making this reference book which constitutes as fair use of textual contents which are transformed by adding and
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students.
Why to study Secretarial Practice ?
Apart from the basic objective of passing and coming out with flying colours in your
exams, there are various reasons for studying Secretarial Practice:
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1. This subject gives us detailed knowledge about the roles & functions of a company
secretary in a company at various stages. A student who aspires to be a CS will
gain good theoretical knowledge through this subject.
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2. A Company Secretary has to correspond with various stakeholders like shareholders,
depositors, debentureholders, bankers etc. This subject helps us to understand the
manner in which such correspondence is required to be done.
3. The chapters like ‘depository system’, ‘financial markets’ and ‘stock exchange’ give
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us in-depth & practical knowledge from company’s point of view and the role
that Company Secretary plays in it.
For students pursuing professional courses, this subject has added importance.
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How to study from this book ?
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This book is divided into the following parts:
i) Theory questions
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Theory questions
Questions covered in theory section are in the flow of textbook. Thus, once you read all
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the questions, it’s as good as reading an entire chapter from the textbook. We advise
you to study from this section first.
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not memorize each and every smart code. Instead of monitored by SEBI. E.g.: the investor can keep
helping, it might end up confusing you. Memorize his account in a ‘freeze / lock' mode to avoid /
only those smart codes wherein you find the answer prevent unexpected debit or credit by giving
difficult to comprehend. instructions to the depository participant.
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Smart Recap
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Type of Can collect Deposits long and complex. It’s difficult to remember the
share capital
Companies from entire answer. Hence, we have provided smart
and free reserve
Private Members, Directors, Up to 100% recap i.e. summary of the entire answer for
companies Relatives of Directors students to revise it immediately.
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For Your Understanding FOR YOUR UNDERSTANDING
Certain concepts are tricky and difficult to Credit Rating: Credit Rating means evaluation of
understand with a limited amount of explanation. To the credit worthiness of the company and its ability
explain these concepts efficiently, we have provided a to pay back the debts. It is an important parameter
section named ‘For your understanding’ that provides for the investors to consider while making the
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better conceptual clarity. Please note that the investment.
content provided in this section need not be written
in the examination. This is purely for conceptual
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understanding.
GG – Gyan Guru
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Reliance Industries Ltd. issued Gyan Guru, our very own mascot, keeps popping
unsecured non-convertible debentures (NCD) up throughout the book. He offers you a practical
worth ` 8,500 crores in March 2020. The and real-life example or an interesting fact,
interest rate on the debentures was 7.20%. associated with the topic. Look out for him!
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QR Codes
[Note: Scan the adjacent QR Code to
S.P. has numerous real-life applications. Various
view about financial institutions of
forms, notices, documents mentioned in the Indian Government.]
syllabus are used presently in business
organizations. We have given such data via QR
codes for better understanding of the subject.
Variety of questions covered:
The new syllabus has thrown a lot of new types of questions. In this book, you will be studying below types of questions:
Sr. Ch. Ch. Ch. Ch. Ch. Ch. Ch. Ch. Ch. Ch. Ch. Ch.
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Nature of Question
No. 1 2 3 4 5 6 7 8 9 10 11 12
Theory section
Answer the following questions
1.
2.
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Draft specimen letter for the following.
3. Distinguish between.
Objective section
Select the correct answer from the options given below and
A.
rewrite the statements.
B. Match the pairs.
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Write a word or a term or a phrase which can substitute
C.
D.
each of the following statements.
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State whether the following statements are True or False.
E. Find the odd one.
F. Complete the sentences.
G.
H.
Select the correct option from the bracket.
Answer in one sentence.
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Correct the underlined word and rewrite the following
I. sentences.
J. Arrange in proper order
Explain the following terms / concepts.
Justify the following statements.
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Study the following case / situation and express your opinion.
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(Theory) (Objectives)
1. Introduction to Corporate Finance 1 - 16 193 – 202
2. Sources of Corporate Finance 17 - 43 203 – 214
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3. Issue of Shares 44 - 71 215 – 232
4. Issue of Debentures 72 - 83 233 – 243
5. Deposits 84 - 97 244 – 256
6. Correspondence with Members 98 - 110 257 – 263
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7. Correspondence with Debentureholders 111 - 124 264 – 270
8. Correspondence with Depositors 125 - 137 271 – 276
9. Depository System 138 - 152 277 – 286
10. Dividend and Interest 153 – 165 287 – 300
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11. Financial Market 166 - 178 301 - 308
12. Stock Exchange 179 – 192 309 - 318
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Note: i. All textual questions are represented by (T) mark.
ii. At the start of each chapter, we have provided a chapter index to enable
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are basis of corporate finance. (T)
2. What are the different aspects covered by Corporate
Finance? What decisions does a finance manager of a
corporation have to deal with?
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3. Discuss the importance of corporate finance. (T)
4. What are the different steps an entrepreneur has to take
before starting a business?
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5. Explain the concept of fixed capital.
6. State any four factors affecting fixed capital Feb’ 18
requirement. (T)
7. Explain the concept of working capital.
8. Discuss the factors determining working capital
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requirement. (T)
9. Define capital structure and state its components. (T) Feb’ 20, Mar’ 16,
Oct’ 15
10. Distinguish between:
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11. Assessment
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INTRODUCTION
Finance is the life blood of any business organisation. Finance means money and
management of money. Success of any business organisation depends upon a firm
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knowing how to get finance, where to get the finance and how to make use of it.
Corporate finance deals with the aspect of arrangement of finance and its proper
utilization. Corporate finance has two main aspects – financing decisions and investing
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decisions. Financing decisions relates to capital structure and investment decisions relates
to capital budgeting. A company has to estimate its capital requirements in order to
draft a successful financial plan. It has to take into consideration its fixed capital as well
as working capital requirements. This chapter explains basic concepts associated with
corporate finance.
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Std. XII: Secretarial Practice
1. What is corporate finance and state two decisions which are basis of corporate
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finance.
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Ans: Corporate Finance is that part of finance which deals with the raising and using of
funds by a corporation. It involves various areas like financing the activities of
corporation, capital structuring and making various decisions relating to investment.
Henry Hoagland explains the concept of Corporate Finance as “corporate finance deals
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primarily with the acquisition and use of capital by business corporation.’’
The decisions that are basis of corporate finance are as follows:
1) FINANCING DECISION
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i. Financing decision relates to deciding the source of finance. A firm has
various choices of sources of finance.
ii. A firm has access to capital markets to fulfil its financing requirements.
iii. The firm has the option to raise equity capital or debt capital.
iv.
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Firm can even raise funds through bank loans, public deposits, debentures etc.
v. The finance manager ensures that the firm is well capitalized which means
that the firm has required amount of capital and also the right combination
of equity and debt.
2) INVESTMENT DECISION
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i. After the firm has received the necessary finance, decisions have to be taken
by the finance manager as to the usage of funds in a systematic manner so
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manner that the returns from the investment are more than the cost of the
capital.
iv. Finding investments which ensure successful usage of funds is known as
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Chapter 1: Introduction to Corporate Finance
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2. Decisions related to source of finance. 2. Decisions related to successful
3. Option of equity capital and borrowed usage of funds.
capital. 3. Important to calculate cost of
4. Source of finance: capital.
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Own capital: Share capital, reserves and 4. Returns from investment should be
surplus more than cost of capital.
Borrowed capital: Debentures, bank loans
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and term loans from financial institutions
2. What are the different aspects covered by Corporate Finance? What decisions does a
finance manager of a corporation have to deal with?
Ans: Corporate Finance refers to the generation and usage of funds by a corporation. The
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success of any business depends upon the efficient generation and usage of funds. The
financial organisations and banks play vital role in corporate financing.
1) DIFFERENT ASPECTS COVERED BY CORPORATE FINANCE
Corporate Finance includes various aspects like:
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i. Financial planning.
ii. Study of capital market, money market and share market.
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iv. The firm is generating maximum returns for its owners from the funds
invested.
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Std. XII: Secretarial Practice
SMART CODE 4H 3P B M R
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ii. It is difficult to perform any function of business enterprise without finance.
iii. Impact on profitability is an important factor that influences business
decision making.
iv. Out of the various alternatives available to the business, the management is
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required to select the best one that will ensure maximum profitability.
v. Business organisation will undertake a project only if it is financially viable.
vi. Thus, Corporate Finance plays a very important role in the decision-making
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process.
Financially viable: It means the ability of a project/ idea/ business to generate sufficient
income so as to meet the expenses of the business.
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2) HELPS IN RAISING CAPITAL FOR A PROJECT
A business firm needs finance to start a new venture. There are various sources
for a business firm to raise funds like issue of shares, debentures, bonds or even
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taking loans from the banks.
3) HELPS IN RESEARCH AND DEVELOPMENT
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iii. Funds have to be made available throughout the lengthy process of Research
and Development. This would require continuous financial support.
iv. Also, a company may need to improve its old product or develop a new
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Chapter 1: Introduction to Corporate Finance
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iii. Hence, finance becomes mandatory for the expansion and diversification of a
company.
6) PAYMENT OF DIVIDEND AND INTEREST
Finance is required to pay dividend to shareholders, interest to creditors, banks
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etc.
7) PAYMENT OF TAXES/ FEES
A company has to pay various taxes and fees to government like income tax,
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Goods and Services Tax (GST), fees to Registrar of Companies etc on various
occasions. Finance is needed to pay these taxes and fees.
8) BRINGS CO-ORDINATION BETWEEN VARIOUS ACTIVITIES
Corporate Finance plays a very significant role in the in control and co-
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ordination of various business activities E.g.: if finance department does not
provide adequate finance for the purchase of raw materials and to meet other
day-to-day financial requirements for the smooth running of the production
department, it will affect the production activities. As a result, the sales may
suffer and which in turn will adversely affect the income and profits of the
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business. Thus, efficiency of every department in a business depends upon the
effective financial management.
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9) MANAGING RISK
A company has to manage various financial risks like loss due to sudden fall in
sales, losses due to natural calamity, loss due to strikes etc. In order to manage
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the years. The company needs to replace them with new assets over a period of
time. Finance is required for the purchase of new assets.
4. What are the different steps an entrepreneur has to take before starting a business?
Ans: When a business entrepreneur conceives a business idea, he first investigates the
commercial feasibility or viability of the project. Once he is satisfied with the feasibility
of the project, he takes steps to start the project.
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Std. XII: Secretarial Practice
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further.
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Once the entrepreneur decides to start the project, the first and foremost step that
he has to take is to decide the amount of capital required to start and run the
business. This has to be done with utmost care.
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2) DRAFTING FINANCIAL PLANS
The entrepreneur has to draft the financial plan very carefully. Financial plan
refers to assessment of financial requirement and arranging sources of capital.
It should be drafted keeping in mind the present and future requirements of
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the business. While drafting the financial plans, the entrepreneur has to take
into consideration the fixed capital and working capital requirements of the
business.
assets. These fixed assets are used for a longer period of time and are not meant
for resale.
2) NATURE OF FIXED CAPITAL
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Fixed capital stays in business for a long period of time almost permanently.
Examples of fixed capital are capital used for purchasing land and building,
furniture, plant and machinery etc.
3) TIME OF REQUIREMENT
Fixed capital is required usually at the time of establishment of the new company.
However, existing companies may also require fixed capital for the expansion and
development of business, replacement of equipment etc.
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Chapter 1: Introduction to Corporate Finance
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machinery etc. The cost of fixed assets is thus calculated and the resulting figure
would be the total of fixed capital requirement of the new firm.
5) IMPORTANCE OF ESTIMATION
Estimation of fixed capital requirements has assumed great importance in the
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recent years because of the modern industrial processes which require increased use
of heavy and automated machineries.
6) SOURCES OF FUNDS FOR FIXED CAPITAL
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An entrepreneur obtains funds to meet the fixed capital requirements from capital
markets. Funds can come through issue of shares, debentures, bonds or long-term
loans.
6. State any four factors affecting fixed capital requirement. (Feb’ 18)
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Ans: Fixed capital is the capital which is used to purchase fixed assets of the business. These
fixed assets are used for a longer period of time and are not meant for resale. The
factors affecting fixed capital requirement are as follows:
1) NATURE OF BUSINESS
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Nature of the business determine the fixed capital requirements. Manufacturing
industries and public utility companies will have to invest huge amounts to acquire
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fixed assets whereas trading business may not require huge investments in fixed assets.
2) SIZE OF BUSINESS
When a business firm is set to carry business operations on a large scale, it will
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have higher fixed capital requirement as most of the production processes are
based on automatic machines and equipment.
3) SCOPE OF BUSINESS
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The business firms that are formed to carry on production or business on a large
scale will require more amount of fixed capital.
4) EXTENT OF LEASE OR RENT
If an entrepreneur decides to acquire assets on lease or on rental basis, then the
business will require lesser amount of funds for fixed assets.
5) ARRANGEMENT OF SUB-CONTRACT
If a business chooses to sub-contract some processes of production to outside
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Std. XII: Secretarial Practice
companies, then limited assets are required to carry out the production. This would
minimize the fixed capital requirement of the business.
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a certain amount of work. For example: a manufacturing firm may sub-contract an
outside firm to maintain its accounts.
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If the company can acquire old equipment and plants at low prices, then it would
reduce the need of investments in fixed assets.
7) ACQUISITION OF ASSETS ON CONCESSIONAL RATE
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In order to encourage industrial growth at regional level, government may provide
land and building, materials etc. at concessional rates. Plants and equipment may
also be made available on instalment basis. Such facilities will reduce the fixed
capital requirements of a business.
8)
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INTERNATIONAL CONDITIONS
International conditions play a significant role, particularly in large organisations
carrying business at international levels. E.g.: if a company is expecting war, it
may decide to invest huge amount of funds to expand fixed assets before there is
a shortage.
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9) TREND IN ECONOMY
If it is expected that the business is going to be successful and has a bright
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future, then the businessmen will be allowed to carry out all sorts of business
expansion. In that case, large amounts of funds are invested in fixed assets so as
to reap the benefits in the future.
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Chapter 1: Introduction to Corporate Finance
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7. Explain the concept of working capital
Ans: While drafting the financial plans, the entrepreneur has to take into consideration the
fixed capital and working capital requirements of the business.
1) MEANING OF WORKING CAPITAL
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Working capital is referred to as the capital required to carry out the day-to-day
business activities. After estimating fixed capital requirements, the business firm
needs to estimate the amount of capital that would be needed to ensure the
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smooth functioning of the firm.
2) ASSETS UNDER WORKING CAPITAL
The capital required to invest in the following assets is referred to as ‘working
capital’:
i.
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For building up inventories of raw materials and finished goods.
ii. For financing receivables.
iii. For covering day-to-day operating expenses.
3) NEED OF WORKING CAPITAL
Working Capital is needed for the following reasons:
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i. A firm requires funds to store adequate raw material in stock and to
maintain sufficient stock of finished goods.
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ii. Goods are sold either in cash or credit. When goods are sold on credit, it does
not fetch cash immediately. Firm will have to make arrangement for funds
till the amount is collected from the debtors.
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Std. XII: Secretarial Practice
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8. Discuss the factors determining working capital requirement. T
Ans: There are no precise standards for a business to measure working capital adequacy.
Management has to determine the working capital requirements of the firm based on
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the certain aspects of business and economic environment within which the firm
operates. The factors determining working capital requirements are as follows:
1) NATURE OF BUSINESS
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Working capital requirements depend on the nature of the business.
i. Firms which are engaged in manufacturing of essential products of daily
consumption would need a relatively lesser amount of working capital as there
would be a constant and continuous cash inflow to take care of the liabilities.
ii.
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Public utility companies will also have to maintain lesser amount of working
capital because of the continuous flow of cash from their customers.
iii. Businesses dealing with luxurious products will require huge amount of
working capital as the sale of luxurious items are not frequent.
iv. Trading/ merchandising firms which are concerned with the distribution of
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goods have to carry big inventories of goods to meet customer’s demand.
They also have to provide credit facilities to attract customers. Hence, they
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working capital. The volume of sales and the size of working capital are directly
related to each other. If the volume of sales increases, the amount of working
capital required also increases and vice versa.
4) PRODUCTION CYCLE
Production cycle refers to the process of converting raw materials into finished goods.
If a firm has a longer production period, it will require more amount of working
capital. If a firm has a shorter production cycle, it will require lesser working capital.
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Chapter 1: Introduction to Corporate Finance
5) BUSINESS CYCLE
When there is a boom in the economy, there will be an increase in the sales
leading to an increase in the investments in stocks. Thus, businesses will require
additional working capital. During recession, the sales will decline and hence, the
need for working capital will also decline.
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FOR YOUR UNDERSTANDING
Recession and boom: They are phases of the economic cycle. In recession there is a
decrease in demand, savings, production and prices. It means a general decline in
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economic activity. A boom refers to a period when there is an increase in the
commercial activities.
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6) TERMS OF PURCHASES AND SALES
If the firm does not get credit facility for purchases but if it provides easy credit
facility on sales, then it will require more working capital. However, if the firm
gets favourable terms of credit for purchases and terms of credit sales are less
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liberal, then lesser working capital will be required.
7) CREDIT CONTROL
Credit control policies include factors like volume of credit sales, the terms of
credit sales, the collection policy, etc. If a company has a sound credit control
policy, then the company will have an improved cash flow and hence, may require
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lesser working capital. If the credit control policy of the firm is liberal, it may
create problem of collection of funds and will increase the possibility of bad debts.
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Therefore, such firm may require more working capital. The firm making cash sales
will require less working capital.
8) GROWTH AND EXPANSION
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The working capital requirements of a company will be increase with the growth of
the firm. A growing company will need funds continuously in order to support the
large scale operations.
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9) MANAGEMENT ABILITY
A firm will require lesser working capital if there is proper co-ordination between
the production and distribution of goods. If a firm stocks large amount of
inventory, then it will require a higher amount of working capital.
10) EXTERNAL FACTORS
If financial institutions and banks provide funds to the firm as and when required,
the need for working capital is reduced.
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Std. XII: Secretarial Practice
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Based on business Based on business
1. Nature of business 1. Nature of business
2. Size of business 2. Size of business
3. Scope of business 3. Volume of sales
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Based on fixed assets 4. Production cycle
4. Extent of lease or rent Based on credit policy
5. Arrangement of sub-contract 5. Terms of purchase and sales
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6. Acquisition of old assets 6. Credit control
7. Acquisition of assets on concessional Based on firm’s policy and ability
rate 7. Growth and expansion
Based on external factors 8. Management ability
8. International conditions Based on external environment
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9. Trend in economy 9. Business cycle
10. Population trend 10. External factors
11. Consumer preference
12. Competitive factor
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9. Define capital structure and state its components. (Feb’ 20, Mar’ 16, Oct’ 15) T
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Ans: 1) Capital structure means ‘mix up of various sources of funds in desired proportion’.
To decide on the capital structure means to decide upon the ratio of the different
types of capital.
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include share capital, free reserves and surplus while borrowed funds include
debentures, bank loans and long-term loans provided by financial institutions.
4) R. H. Wessel defines capital structure as “The long-term sources of funds
employed in a business enterprise”.
5) John Hampton defines capital structure as “A firm’s capital structure is the
relation between the debt and equity securities that makes up the firm’s financing
of its assets”.
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Chapter 1: Introduction to Corporate Finance
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repayment of capital after it is paid to preference shares. They bear ultimate risk
associated with ownership. The rate of dividend given to equity shareholders
fluctuates depending upon the profits earned.
2) PREFERENCE SHARE CAPITAL
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Preferences shares are those shares that carry preferential right as to payment of
dividend and have priority over equity shares for repayment of capital on liquidation
of the company. Preference shares are paid dividend at a fixed rate.
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3) RETAINED EARNINGS
It is an internal source of financing. It is ploughing back of the profits made by
the company.
4) BORROWED CAPITAL
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It consists of the following:
i. Debenture: It is an acknowledgment of the loans raised by the company.
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The capital structure of a company can be explained with the help of an example of a
Balance sheet as follows:
Balance Sheet of XYZ Ltd as on 31st March, 2019
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Std. XII: Secretarial Practice
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1000, 10% Debentures of
` 100 each fully paid 1,00,000
Sundry creditors 30,000
Bills payable 20,000
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9,00,000 9,00,000
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+ Debentures
Capital structure
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Chapter 1: Introduction to Corporate Finance
1. Fixed Capital and Working capital (T) (Feb’ 20, July’ 17, Mar’ 17, July’ 16, Mar’ 15,
Oct’ 14)
Ans:
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Fixed Capital Working capital
1) Meaning
Fixed capital refers to any kind of physical Working capital refers to the sum of current
asset i.e. fixed assets. assets.
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2) Nature
It stays in the business almost Working capital is circulating capital. It keeps
permanently. changing.
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3) Purpose
Fixed Capital is invested in fixed assets Working capital is invested in short-term
such as land, building, equipment, etc assets such as cash, account receivable,
inventory, etc
4) Sources
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Fixed capital funding can come from Working capital can be funded with short-
issuing shares, debentures, bonds, long-term term loans, deposits, trade credit, etc
loans, etc.
5) Objectives of investors
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Investors invest money in fixed capital Investors invest money in working capital for
hoping to make future profit. getting immediate returns.
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6) Risk
Investment in fixed capital involves more risk. Investment in working capital is less risky.
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CHAPTER ASSESSMENT
Q.1. A) Select the correct answer from the options and rewrite the statements: [2]
1. Manufacturing industries have to invest _______ amount of funds to acquire
fixed assets.
a. huge b. less c. minimal
2. A firm keeping _______ will require higher levels of working capital.
a. low inventory b. higher inventory c. no inventory
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Std. XII: Secretarial Practice
B) Write a word or a phrase or a term which can substitute each one of the
following: [2]
1. Capital needed to acquire fixed assets which are used for longer period of time.
2. The internal source of financing.
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C) State whether the following statements are True or False: [2]
1. Corporate finance deals with only acquisition of finance of a company.
2. Capital for financing receivables comes under working capital.
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D) Answer in one sentence [3]
1. Define corporate finance.
2. Define working capital.
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3. How does a production cycle impact the working capital requirements?
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Chapter 1: Introduction to Corporate Finance
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are basis of corporate finance. (T)
2. What are the different aspects covered by Corporate
Finance? What decisions does a finance manager of a
corporation have to deal with?
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3. Discuss the importance of corporate finance. (T)
4. What are the different steps an entrepreneur has to take
before starting a business?
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5. Explain the concept of fixed capital.
6. State any four factors affecting fixed capital Feb’ 18
requirement. (T)
7. Explain the concept of working capital.
8. Discuss the factors determining working capital
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requirement. (T)
9. Define capital structure and state its components. (T) Feb’ 20, Mar’ 16,
Oct’ 15
10. Distinguish between:
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11. Assessment
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INTRODUCTION
Finance is the life blood of any business organisation. Finance means money and
management of money. Success of any business organisation depends upon a firm
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knowing how to get finance, where to get the finance and how to make use of it.
Corporate finance deals with the aspect of arrangement of finance and its proper
utilization. Corporate finance has two main aspects – financing decisions and investing
Sa
decisions. Financing decisions relates to capital structure and investment decisions relates
to capital budgeting. A company has to estimate its capital requirements in order to
draft a successful financial plan. It has to take into consideration its fixed capital as well
as working capital requirements. This chapter explains basic concepts associated with
corporate finance.