MANOJKUMAR.

V
Mobile: +91-8489692921 E-Mail: manoro.kumar@gmail.com
Looking for high level assignment in Supply Chain / Operations Management

PROFILE SUMMARY

 Overall, 12.3 years of experience in Supply Chain Management, Inventory Management, vendor Management,
Procurement, and internal Auditing.
 Gained exposure in supply chain functions including purchase, vendor development, store management, logistics,
liaison & negotiations, Inventory management, Distribution management etc.
 Skills in liaising & coordinating with vendors, clients & internal operations departments.
 Cost and process optimizer with the skills of Six sigma concepts.
 Abilities in handling the logistics operations & providing valuable suggestions for efficiency enhancement.
 Effective communicator with excellent negotiations, analytical and problem-solving skills.

AREAS OF EXPOSURE

Supply Chain Management

 Monitoring and controlling operations of supply chain; ensuring uninterrupted supply of assigned products; negotiating
with the clients on price.
 Interfacing & coordinating with shipping line for price negotiation, preparation & verification of reports/ documents and
tracking of shipment.

Vendor Management

 Networking with prospective clients and generating business from the existing accounts.
 Handling customer centric operations, ensuring customer satisfaction by achieving delivery and service quality norms

Logistics

 Driving logistics operations as well as liaising and negotiating with the concerned departments for timely deliveries at
the stores
 Sustaining / building up the logistics network to ensure timely distribution of the merchandise, monitoring availability of
stock as well as making appropriate arrangements to ensure on time deliveries.

WORK EXPERIENCE

July’23 Shipskart Marine Pvt Limited(Chennai) Branch Manager – Warehouse

OPs

 Customer interaction and satisfaction (with all customers whose vessels belong to or come into the Region).
 Handled Overall, in-charge of day-to-day operations of the Branch/Region, including people, infrastructure, regulatory
issues, partners, vendors and service providers.
 Building robust network of vendors, service providers, partners, and agents in close coordination with Head – Customer
Delivery and COO. To communicate and delegate appropriate responsibilities and practices to all partners to ensure
smooth flow of operations.
 100% customer satisfaction assurance with every delivery and interaction. Achieve a customer Net Promoter Score
(NPS) of at least 70%.
 Handled all processes are followed as per Ships Kart’s policies and SOPs.
 Support Marketing, Sales, and BD in identifying new business opportunities and developing and converting new
customers.
 Working all daily activities in compliance with all local authorities & port regulations
 Managing and guiding the Branch Customer Delivery team. To support the team to achieving the Department vision.
 Available 24/7 for customers with respect to RFQs, order processing, feedback, complaints, emergencies.
 Work & set and then deliver all budget objectives (revenue, cost, cash management, corporate governance, customer
satisfaction) to the Company.
 Monitoring 100% compliance with Company, Regulatory and Industry policies, and procedures.
Nov’21 to June 2023 Reliance Retail Limited( Thanjavur) Deputy Manager – Warehouse
OPs

 Planning & directing the day-to-day Operations of the Warehouse

 Handled B2B, B2C and STO Operations. Also, ensuring Primary and secondary vehicles billing on time without deviations
as per pay cycle.
 Provide vehicle Cost provision on monthly basis.
 Plan to dispatch the vehicle for upcountry stores & Home delivery products in volumetric size or product quantity wise,
costing for requirement size of vehicle and then looking for Profit in single vehicle.
 Planning the milk run vehicles for multiple point loading to utilize the FTL, which reduces the excess vehicle usage to cut
down the adhoc cost.
 Organizing warehouse loading /unloading & Raw material re-packing & pallet preparations.
 Tracking the hourly and day wise productivity of the individual person for continuous improvement of productivity and
same has been communicating to the ground team, on morning call.

Additions:
 Coordinate operations - 1inbound / outbound processing, picking/ packing, and billing.
 Coordinate with Buyer (category Team) for informing SOH stock level and PO.
 Coordinate with SDP & SCP vendor team and follow up with them for day-to-day delivery operations.
 Work closer with the sales .and marketing team regarding growth and expansion of the cities.
 Warehouse Safety Management.
 Prepare SOH report on Daily basis and report to Sales Team & SOH value.
 Responsible for all budgetary (cost targets), people development and operations objectives (KPls) for the warehouse.

Jan’19 to Sep 2021 BLUEDART EXPRESS Ltd, Thanjavur Cluster Manager -

Logistics

Role:

 Ownership over the operations and growth of business over various cities
 Work closer with the sales and marketing team regarding growth and expansion of the cities.
 Taking control over costing, budgeting, and utilization of resources in a profitable way.
 Data manipulation and analyse over the city and pushing the team to achieve new goals.
 Completely assigning day to day tasks and following an motivating the team achieve the targets.
 Planning RCA on the impacts which occurred over the targets and planning for the appropriate solutions to overcome.
 Controlling and maintaining the DO and FC on entire operational procedures.
 Liaising with transport team on daily basis of the product deliveries on time.
 Coordinating with the DH and VH on deliveries of shipments.
 Communicating with the operations team and following up with them for day-to-day delivery operations.
 Maintaining DO and SUB by clearing the shipments within the given TAT without breaching the company standards.
 Creating daily, weekly and monthly report for calculating productivity and analysing the performance of the team members.

Highlights:

 Handled a greater number of BDO's in ROTN region.

 Improved the performance parameters and driven the red status NBDO to green and pushed up their performance
parameters.

May’16- Dec’18 (2.10Yrs) Instakart services pvt Ltd,( FLIPKART – ROTN) Hub-
Manager - Ops

Role:

 Controlling and maintaining the DH & FC on entire operational procedures.

 Liaising with transport team on daily basis of the product deliveries on time.
 Coordinating with the DH and VH on deliveries of shipments.
 Communicating with the operations team and following up with them for day-to-day delivery operations.
 Maintaining DH by clearing the shipments within the given TAT without breaching the company standards.
 Analysing and controlling the manpower according to the smooth operational needs.
 Analysing and controlling the cost for the operations.
 Liaising with the top management on the needs of the employees.
 Liaising with the supporting functions for a better operational workspace.
 Creating better plans for the improvement of performance measure as per the company standards.
 Analyse the RCA for the escalations over employees and also to control the deviations from system standards.
 Creating daily, weekly and monthly report for calculating productivity and analysing the performance of the team members.

Highlights:

 Best performer award during the TBBD17 & 18.

 Awarded as Top performer among entire South zone on Customer satisfaction survey in 2017.
 Handled a greater number of hubs in ROTN region.
 Maintained over the company expected performance drive throughout the services.
 Reduced the operating cost with the actual cost for the smooth operations, By increasing the productivity and motivate down
line to work on the standards.

ACADEMIC DETAILS

 2012 – 2014 Master of Business Admin (MBA-finance) Madras university –Distance Education (2nd Year)
 2010 – 2012 Master of Human Resource Management (MHRM) Bharathidasan University -TPJ–Distance education (61%)
 2007 – 2010 Bachelor of Commerce St.Joseph’s College –TPJ. Jesuit Institution-Regular course. (59%)
 2007 – 2010 HSC-Boiler Plant boys Hr sec School (91.19%).

EXTRAMURAL ENGAGEMENTS & ACCOLADES

 Played football and cricket at School & college level.
 Volunteered for organizing college industrial visits.
 Chosen as Class Coordinator in second semester of B. Com(2009)

PERSONAL SKILLS

 Good in Time management.

 Systematic analyser
 Good in Man management
 Drive the team positively
 Good in Motivation

PERSONAL DETAILS
Date of Birth : 1st August, 1989
Languages Known : English, Tamil
Father /Mother Name : P.Vijayan / V.Sundari
Permanent Address : #81/26, Periyarmaniyammai Nagar, Thuvakudimalai, Trichy – 620022
Personal Interests : Training and playing FootBall listening to music, Trekking and outdoor camping.
Marital Status : Married

Other Qualification

 Certificate course in computer application.

 Certificate course in TALLY Software (7.2 Version)
 Typing Knowledge (English)-30 wpm
 Certificate course in c & c++ programming

Application Knowledge

ERP Module  M3 workplace  Oracle Audit Module  SAP Application

Declaration:
The information furnished above is true to the best of my knowledge.

Place: Yours faithfully

Date :

(V.MANOJKUMAR)