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Keywords: A nudge experiment was performed to evaluate the effectiveness of presenting a menu with the dish-of-the-day
Nudging (DoD) vs. a menu with free choice to facilitate consumer choice towards a fully plant-based, nutritious and tasty
Plant-based meal in foodservice setting. A menu card in control condition included the appetizer, the three mains and a
Meals
dessert. The menu card in the intervention included the appetizer, eggplant lasagne as the DoD, and the dessert.
Foodservice
Thirty-three volunteers ate twice at Future Consumer Lab in Copenhagen, once in each condition (67% women;
mean age 25y; SD2.1). Three innovative 100% plant-based main courses were designed for the purpose of this
study, Black bean & quinoa burger, Lentil curry and Eggplant lasagne. Compared with the control situation, DoD
was successful in achieving 85% of the choice. Menu design and innovative meal design can contribute jointly to
the uptake of plant-based meals in foodservice.
https://doi.org/10.1016/j.ijgfs.2021.100346
Received 2 March 2021; Received in revised form 7 April 2021; Accepted 11 April 2021
Available online 15 April 2021
1878-450X/© 2021 The Author. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license
(http://creativecommons.org/licenses/by-nc-nd/4.0/).
F.J.A. Perez-Cueto International Journal of Gastronomy and Food Science 24 (2021) 100346
Methods scale from starving to full, and attitudes towards plant-based meals.
Attitudes towards plant-based meals were measured using Likert scales
A cross-over design study was conducted at the Future Consumer Lab from fully disagree to fully agree on the importance given to meals being
in May 2019. Participants were volunteers recruited through adver a) healthy, b) environmentally friendly, c) tasty, d) cheap, e) filling, f)
tisement posters, social media (e.g. Facebook) and followed a snowball easy to cook and g) conscious of animal welfare. The “after” question
effect. Data were collected anonymously, and in compliance with Gen naire included hedonic evaluation (5 points liking scales for appearance,
eral Data Protection Regulation (GDPR). Volunteer participants were all odour, texture, taste, and overall liking), satiety (same 10 points scale as
adults, gave consent to participate in the study and were given a unique for hunger) and satisfaction with the meal (10 points scale from fully
identification number that they had to bring in each of the two free meal dissatisfied to fully satisfied). Lastly, an open question allowed partici
occasions. The number was also used to label the plate where the dish pants to state why had they chosen the given main dish in either
was served. To mirror the usual customers of restaurants, no exclusion condition.
criteria for recruitment was specified. Each participant attended one Statistical analyses were performed with the software IBM SPSS
control and one intervention session. The order of the sessions was Statistics version 25.0. Continuous variables are presented as means (M)
randomized. In total, there were 4 test days, two control days and two and standard deviations (SDs); their comparison between conditions
intervention days with a week of “washout” in between each treatment were performed using paired samples t-test. Categorical data are pre
session. Participants could show up between 11:30 a.m. and 2:00 p.m. sented as counts or proportions. Pearson’s Chi-square test was used to
The nudge intervention consisted of using a simplified menu card with assess the difference in the choice of the main course between control
fixed menu options; it also stated that customers could choose something and intervention conditions. In all tests, a p-value of <0.05 was
else by calling the staff. considered as statistically significant.
Briefly, a three-course menu was presented in both eating sessions as
illustrated in Fig. 1. Each meal was designed taking into account three Results
principles first, all dishes had to be plant-based or explicitly vegan
hence, everyone could eat all meals independently of their food lifestyle. Participants (N = 33) were relatively young as their age ranged from
Second, they had to be innovative, nourishing and provide hedonic 22 to 29 y (M = 25y, SD = 2.07). Participants were 22 women (66.7%)
pleasure. Third, meals had to be alternatives to those that are familiar to and 11 men. All participants were MSc students. Participants catego
the general population. Menus contained the name, description and al rized themselves as omnivores 45.5% (n = 15), flexitarians 42.4% (n =
lergens of the dishes. Appetizer and dessert were the same in both ses 14), vegetarians 3.0% (n = 1) and vegans 9.1% (n = 3).
sions as illustrated in Fig. 2, namely tricolour arepas filled with cashew Table 1 shows the proportion of dish choice between conditions.
avocado paste and a raspberry pudding with chia seed respectively. In Nudging the eggplant lasagne dish resulted in 85% of consumers
the control condition, participants were asked to select the main course choosing this dish, compared to 9% in the control situation. There was a
from the three following options 1) eggplant lasagne, 2) black-bean and significant association between the intervention condition and the
quinoa burger, or 3) lentil curry. The nutritional composition of the nudged dish choice (Chi2 = 42, p < 0.001). The more frequently stated
meals is provided as supplementary material. In the intervention condi reasons for choosing the dish in control situation were a) liking of the
tion, eggplant lasagne was termed as the DoD with no other options description (n = 10); b) wanting to try the plant-based version of a
being visible on the menu. Nonetheless, participants could easily opt-out known dish (n = 6); c) willingness to try new dishes (n = 4); d)
of the pre-set choice if desired, by asking the staff for the alternatives. considering it more fulfilling or appealing than other options (n = 4). In
Additionally, eggplant lasagne was less energy dense option (Supple the intervention situation, less people reported the reasons, but they
mentary materials). specified a) they had a similar dish before and like it (n = 4); b) lack of
Participants filled a before and after questionnaire (Supplementary visible options (n = 3) and c) not realising they could have asked for
materials). The “before” questionnaire provided general sociodemo other dishes (n = 2).
graphic information, specifically sex (female, male), age in y, education A paired-sample t-test was conducted to compare hunger, satiety and
level (primary, secondary superior), eating lifestyle (omnivorous, hedonic evaluation of the meal in control and intervention conditions.
vegetarian, flexitarian, vegan), hunger level estimated on a 10 points There was no difference between conditions neither in the hunger scores
2
F.J.A. Perez-Cueto International Journal of Gastronomy and Food Science 24 (2021) 100346
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F.J.A. Perez-Cueto International Journal of Gastronomy and Food Science 24 (2021) 100346
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