6/9/23, 11:33 PM NetBackup install fails: Error while loading shared libraries: libnsl.so.

hile loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or directory (127)

Support / Knowledge base / 100045645

Search <product_name> all support & community content...

󰍉

󰅌
󰌹 󰗊
NetBackup install fails: Error while loading shared libraries: libnsl.so.1: cannot open shared object file:
No such file or directory (127)
Article: 100045645 Last Published: 2022-07-17

Product(s): NetBackup

Problem
NetBackup 8.x. and higet Server Installation fails on Red Hat Enterprise Linux 8, Oracle Linux 8 and CentOS 8.0 after providing the license key for the installation.

Error Message
A NetBackup Server or Enterprise Server license key is needed for installation to continue.
Enter license key: <Enter license key>
: /usr/openv/netbackup/bin/admincmd/bpminlicense: error while loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or
directory (127)

Cause
During a NetBackup Master or Media Server installation on the respective platforms, NetBackup tries to execute the bpminlicense tool, which has a dependency on
the OS library libnsl.so.1. This library has been upgraded to libnsl.so.2.  NetBackup is not able to execute bpminlicense if it does not find the required library
libnsl.so.1.

Solution
To allow the installation of NetBackup to complete, install the libnsl.so.1 package on the operating system

1. Log in with root credentials.

2. Install libnsl.so.1:  Use the following suggestion from RedHat yum install libnsl
3. Attempt to install NetBackup again.

In order to install the libnsl package, the dependencies libXtst and ncurses-compat-libs may also need to be installed.

Note:

The NetBackup Adminstration Console ( jnbSA ) has a dependency on libXtst and it is not installed on the operating system by default. Install the library
libXtst from RHEL installation media if needed.
NetBackup 8.1.1 and 8.1.2 require an additional library: ncurses-compat-libs

Veritas Technologies LLC has acknowledged that the above-mentioned issue (ETrack 3968351) is present in NetBackup version 8.2 and higher versions.

Applies To
NetBackup 8.1.1 and higher
Red Hat Enterprise Linux 8, Oracle Linux 8, CentOS 8.0

Related Knowledge Base Articles

Netbackup 8.1.x, 8.2, 8.3.x.x and 9.x client installation fails on RHEL 8.
bmrsetupclient: error while loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or directory
https://www.veritas.com/support/en_US/article.100045645 1/2
6/9/23, 11:33 PM NetBackup install fails: Error while loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or directory (127)

References
Etrack : 3968351

Support / Knowledge base / 100045645

Was this content helpful?

󰇵 Yes 󰇸 No

© 2022 Veritas | Contact Us | Privacy Policy | Legal | User Agreement

󰕄 󰌻 󰗃 󰋾

https://www.veritas.com/support/en_US/article.100045645 2/2