MBARARA UNIVERSITY OF SCIENCE AND TECHNOLOGY

NAME: MATSIKO WINSTON

2022/MHIT/018/PS

+256779346663

PROGRAM: MHIT

COURSE UNIT: PROJECT PLANNING AND MANAGEMENT

BY

DR. ANGELLA MUSIIMENTA

PROJECT IDEA: HOSPITAL MANAGEMENT SYSTEM

PROBLEM STATEMENT:

MUTUHONYE HOSPITAL is a prestigious hospital situated along Mpumudde road in Lyantondde

district with a very large patient capacity. This number is increasing rapidly by 15% with each passing
day. The management of the hospital is concerned with the increasing effort in keeping the records
of patients and recording their activities (done manually), communication between health workers
and patients tends to be limited.

The information is very difficult to retrieve and to find out about the patient’s history, the user has
to go through various register and the information generate by various transactions takes time
and efforts to be stored at right place.

EXISTING SYSTEMS:

Most of the hospitals in Uganda currently use a manual system for management and maintenance of
critical information. The current system requires numerous paper forms, with data stores spread
throughout the hospital management infrastructure. Often information is incomplete or does not
follow management standards. Forms are often lost in transit between departments requiring a
comprehensive auditing process to ensure that no vital information is lost. Multiple copies of the
same information exist in the hospital and may lead to inconsistencies in various data stores.

Proposed System

The hospital management system is to be designed for any hospital to replace their existing manual
paper based system. The new system is to control the information of patients. Room availability,
staff and operating rooms schedules and patient’s invoices. These services are to be provided in an
efficient, cost effective manner, with the goal of reducing the time and resources currently required
for such tasks.

MAIN GOAL OF THE HOSPITAL MANAGEMENT SYSTEM

 To reduce data tracking time and data processing time for patient records from 15 minutes
to 2 minutes
 To reduce patient waiting time before seeing the Doctor from 1 hour to 10 minutes
 To increase adherence rate from 50% t0 95% by 1 year
OBJECTIVES FOR PROJECT GOAL

1. Develop and implement an efficient hospital management system that will handle Health
information and Data management by 95%.
2. Utilize Electronic communication and connectivity between patients and Doctors by 95%.

LOGICAL FRAMEWORK MATRIX HOSPITAL MANAGEMENT SYSTEM

OBJECTIVELY MEANS OF ASSUMPTIONS

VERIFIABLE VERIFICATION (RISKS)
INDICATORS
GOAL Percentage of Comparison of N/A
Patients worked on former manual
system records and
the current system
records
OBJECTIVE Response time of Number of the The system has
the system system users many users and is of
records high efficacy.

ACTIVITY Number of Patients Discharge records Doctors are

discharged interested and able
to use the system
INPUT Number of Doctors Time spent on
using the system system records
Doctors and Patients
Number of patients are interested and
accessing and using able to use the
inquiring system
information from
the doctor through
the system
OUTPUT Number of patients Treatment Doctors use the
completing attendance records system efficiently.
treatment
Patients interested
in taking medication
as prescribed by the
Doctors
 Number 4: RISK ANALYISIS AND MITIGATION

Objective Risk identified Probability of Impact Management

happening strategy
Objective 1: Inaccurate data low high Mitigate:
entry including a basic
computer
training
Objective 2: Lack of High Low Reduce:
electricity Providing
Generators

Number 5:
Timelines for specific Aims and publications
Aim 1; Carrying out a formative study to assess the ways how information in hospitals can be
quickly accessed and kept safe

months 1-3 4-5 5-7

Goal 1 Conduct Conduct Analyze
literature interviews data and
review manuscript
And develop writing
guidelines
Aim 2; Develop a Hospital management system application and assess its acceptability,
feasibility, and preliminary impact on its usage by hospitals.

months 8-9 10-12

GOAL 2 Developing and Test the Administer survey
system and implementation And Deployment of the
System for use in hospitals

Project stake holders;

Stake holders here can be a single person, group, or organization involved in or affected by
the development and completion of the hospital management information system. As below
in the illustrate

Policymakers. Policymakers establish the framework within which health care is provided to the
country’s citizens. In this book, “policymaker” is a synonym for “ministry of health” or whatever
jurisdictional entity is responsible for the health of the population. The policymakers aggregate data
from patients, providers, and payers to develop population-level metrics that inform their health
and health economic policies. In this context, policies answer the crucial questions:

Who is eligible to receive care?

What care services are provided; how; where; by whom?

How are services paid for?

 Are the services being delivered well? Are they accessible?

Are the needs of vulnerable or marginalized populations adequately served?

What health care concerns do we need to plan for next?

Patients. All of us—at one time or another—are patients. Patients are typically citizens, and voters,
and sometimes taxpayers. Policymakers have a fiduciary duty to this population, and the country’s
policy framework is established to benefit patients. Patients receive care services from providers and
are the beneficiary customers of the payers. Patients also may want to access information about
their care via an electronic device (e.g., personal computer, mobile phone).

Providers. Providers Operationalizing care delivery within the policy framework. They provide health
services to patients and maintain health information about them. The providers coordinate patient
care with other providers as care team members. Many providers are independent businesses that
must manage their own operations and finances.

Payers. Payers Operationalizing the financial elements of the policy framework. Payers enroll
patients as beneficiaries. They procure care services from the providers on behalf of their patient
beneficiaries. They also must take on the actuarial task of ensuring the financial sustainability of the
care program. They report to policymaker

MONITORING AND EVALUATION PLAN FOR HOSPITAL MANAGEMENT

SYSTEM
 A monitoring and evaluation (M&E) plan is a document that helps to track and assess the results of
the interventions throughout the life of a program. It is a living document that should be referred to an
updated on a regular basis.
The system has to have the features like Consultant management, help patient help desk,
Medical claim management, appointment scheduling, electronic medical record, billing and
invoicing, OPD, IPDU management, laboratory pathology, patient registration. All these
features make up the hospital management system

CHANGE MANAGEMENT

1. Educating users, the goodness of using a hospital management system

2. Teaching the users how to operate the system
3. Advise potential users on how to access the system for example a mobile system will be
uploaded and can be accessed on Google play store for download by users
4. If users enjoy the system and use it appropriately then the hospital management system is a
registered success.
SWOT ANALYSIS FOR HOSPITAL MANAGEMENT SYSTEM
SWOT ANALYSIS
STRENTH WEAKNESS
 High success rate  Inability to attract new patients
 Continuous communication between  Longer patient wait time
patients and health workers  Bad financial management
 Niche patient base

OPPORTUNITIES  With expansion, you may face

 Successful referral programs with
other physicians
 Expansion to under serviced areas
 Attracts quality healthy workers and
staff
challenges with patient experience
and efficient communication
 Stiff competition
 Security breaches

Project budget
 Number 6:
LOGICAL FRAME WORK
Objective1; To improve TB medication using an mHealth app

OBJECTIVELY VERIFIABLE MEANS OF ASSUMPTIONS (RISKS)

INDICATORS VERIFICATION
GOAL Comparison of N/A
Existing systems
performance and
the current
mHealth app
OBJECTIVE Performance of the Feedback form Users interested in the
application(system) users application
ACTIVITY Number of patients Discharge records Users are interested and
discharged able to use the
application
INPUT Number of users using Application user Users are interested in
the application records using the application
OUTPUT Number of patients Treatment Users use the system
completing treatment attendance records efficiently

Objective 2; Utilize Electronic communication and connectivity between TB patients and Doctors by
95%.

ACTVITY 1 Number of users heard Communications Users interested and

from records able to use the mHealth
application
ACTIVITY 2 Number of training Attendance records Users are interested in
programs run adopting to use the
mHealth application
ACTIVITY 3 Number of downloads Download records Users are interested
of the application and able to access the
application