Questionnaire

Section A

1.Gender:
a) Male
b) Female
2.Age:
a)15-25 years old
b) 25-35 years old
c)35-45 years old
d) Above
3. What is your Education Level?
a) Diploma
b) Degree
c) Master
4. Marital Status?
a) Single
b) Married
c) Divorced
d) Widow
5. What is your Employment Status?
a) Employed
b) Unemployed
c) Self Employed
d) Others

Section B recruitment

6. internal recruitment is made through promotion?

a) Strong agree (SA)
b) Agree (A)
c) Disagree (D)
d) Strong Disagree (SD)
7. internal recruitment is made through transfer?
a) Strong agree (SA)
b) Agree (A)
c) Disagree (D)
d) Strong Disagree (SD)
8. the management notices the current employees when a position fall vacant?
a) Strong agree (SA)
b) Agree (A)
c) Disagree (D)
d) Strong Disagree (SD)
9. external applicants are preferred from internal applicants?
a) Strong agree (SA)
b) Agree (A)
c) Disagree (D)
d) Strong Disagree (SD)
10. the organization advertises positions that all vacant?
a) Strong agree (SA)
b) Agree (A)
c) Disagree (D)
d) Strong Disagree (SD)
11. advertisement or searching of applicants is made outside the organization?
a) Strong agree (SA)
b) Agree (A)
c) Disagree (D)
d) Strong Disagree (SD)
12. external recruitment is done when there is no existing qualified employees in the
Organization?
a) Strong agree (SA)
b) Agree (A)
c) Disagree (D)
d) Strong Disagree ( SD)

Section C Employee performance

13. conflict among employees hampers customers satisfaction?

a) Strong agree (SA)
b) Agree (A)
c) Disagree (D)
d) Strong Disagree (SD)
14. the management caters for the personal needs of the employee?
a) Strong agree
b) Agree (A)
c) Disagree (D)
d) Strong Disagree (SD)
15. you have been working at YOVENCO NGO for last two years ?
a) Strong agree (SA)
b) Agree (A)
c) Disagree (D)
d) Strong Disagree (SD)