Professional Documents
Culture Documents
PERIOS (English Version)
PERIOS (English Version)
STRATEGIC
PLAN
2 0 2 0 - 2 0 2 4
01 Introduction
02 Who are we?
03 What guides us?
04 What is our Context?
05 How was this plan formulated?
06 Organizational Development
07 Territorial Development
08 Goals and strategic Guidelines
08.1 Resources
08.2 Spiritual Life
08.3 Mobilization
09 Execution and Evaluation
10.1 Strategic Actions – Resources
10.2 Strategic Actions – Spiritual Life
10.3 Strategic Actions – Mobilization
11 Appendix
01. Introduction
01
Christ’s love. This is where we begin. We need to lives will be impacted and transformed in every
seek a spiritual renewal that leads us towards a corner of Argentina, Uruguay and Paraguay. We
passion for souls and the expansion of God’s are willing and committed to the mission and we
Kingdom. invite you to continue to be an active part of the
new strategies for our present and future!
This new vision is based on a key Bible verse:
“Whoever believes in me, as Scripture has said,
rivers of living water will flow from within them,”
(John 7:38). Based on this verse, we consider four
work approaches. The Lord wants us to act in
order to reach souls (evangelize) and make true
disciples of Jesus, with knees bent in constant
prayer. People who pray are sanctified; a sancti-
fied people multiply themselves and produce
resources; and resources will help us to invest in
the training of officers, local leaders and mem-
bers in each area.
02
02. Who are we?
We are The Salvation Army, South America East Territory, comprised by the coun-
tries of Argentina, Uruguay and Paraguay.
Since 1890, we have been delivering a message of hope to the communities where
we work, because we believe that there is salvation in Christ. We are convinced that
we can do something to help the people who are suffering since we are a living
testimony of God's love, his mercy and the forgiveness of sins. We also need to form
saints for the growth of our membership.
So far, there are over two thousand five hundred1 (see appendix) Salvationists
between officers, soldiers, junior soldiers, adherents, and employees. We are locat-
ed in the main cities of all three countries of the Territory.
Argentina: CABA and Gran Buenos Aires, La Plata, Rosario, Santa Fe, Córdoba, Santiago
del Estero, Tucumán, Posadas, Resistencia, Charata, Concordia, Chacabuco, Pergamino,
San Nicolás, Mendoza, Bahía Blanca, Trelew, Tres Arroyos and Bariloche, among others.
We are an Army of Love, present in 132 coun- guidance and social assistance to everyone
tries around the world, represented in the UN, without any discrimination.
and acknowledged by Argentine evangelical
churches; we are part of FAIE and ACIERA. We
are registered with the Ministry of Foreign Affairs
and Worship as part of the founding evangelical
churches in Argentina and we preach the
gospel in a practical way by providing spiritual
03
03. What guides us?
04
ORGANIZATIONAL VALUES
INTEGRITY
Being consistent in what we say and do in the light of the Bible. “We reject all shameful
deeds and underhanded methods. We don’t try to trick anyone or distort the word of
God. We tell the truth before God, and all who are honest know this,” 2 Corinthians 4:2
(NLT).
RESPECT
Everyone deserves to be valued, heard and considered as the basis for good relation-
ships. “Love each other with genuine affection, and take delight in honouring each other,”
Romans 12:10 (NLT).
COMPASSION
We must be supportive of people in their suffering, helping to restore their dignity and
transmitting hope. “…whatever you did for one of the least of these brothers and sisters of
mine, you did for me,” Matthew 25:40 (NIV).
IMPROVEMENT
As Christians we seek constant improvement for the glory of God and the benefit of our
community. Everything we do we must do it as for the Lord, so that He may be glorified
by our work, our words and our actions. “Whatever you do, work at it with all your heart,
as working for the Lord, not for human masters… It is the Lord Christ you are serving,”
Colossians 3: 23-25 (NIV).
05
04. What is our Context?
After the analysis and diagnosis of the last strategic plan 2013/2017, including the
additional operational plan of the last year known as POA2018, the organizational
context was more clearly identified. This analysis made it possible to generate an
internal discussion with most of the leadership represented within the territory.
During this valuable and important process we have learned to better interpret the
vision promoted by the Territorial Commander, Colonel Alex Nesterenko, called
“Rivers of Blessing.”
TREE OF SHORTFALLS/PROBLEMS
FRUIT EFFECT
PROBLEM
MAIN
PROBLEM
ROOTS
PROBLEMS
EXTERNAL CONTEXT:
Lack of knowledge of the SA-SAE, because we notice that people do NOT know our church, and those
who know it, are more aware of our donation pick-up program than of our evangelistic and social
expressions.
Extreme poverty, because as part of our DNA we are sensitive to human needs. In the communities
where we are working (neighbourhoods, towns and cities) poverty rates are very high.
Growing social deprivation, because of a lack of a safe place to rest, lack of education (illiteracy) and
lack of opportunities to strengthen the formal education of children; loss of moral values and respect;
difficulty in obtaining all daily meals; and not being able to find trustworthy places to receive counsel-
ling and advice. These, among others, are the deficiencies we observe.
The loss of hope, because many young people do not find a direction and a vocation for their lives and
they become what we call “ni-ni” (neither students - nor workers; this is a Spanish expression); adding
to the loneliness of the elderly who do not find spaces for support and recreation.
Gender violence, because unfortunately gender equality is still a utopia for many people; the interna-
tional SA has established a very clear position from its beginning.
Social justice, because welfare becomes the palliative of a symptom that is not denounced, since the
values of the kingdom are pushed aside by political and personal interests.
INTERNAL CONTEXT:
The absence of a ‘sense of belonging’ among active participants. A lack of opportunities for a true
discipleship which would allow members to acquire knowledge and apply basic doctrinal truths; the
lack of activities that regularly and systematically offer Bible studies for the members.
The lack of quantitative growth, as a result of the absence of evangelism in all its facets.
The lack of motivation in a large part of the leaders due to the absence of dialogue on many diverse
issues related to leadership and pastoral care, adding to unrealistic personal expectations that often
produce frustrations. The lack of follow-up in different programmatic and management areas.
The lack of local leadership opportunities in congregations; Local Officers for each area of the
church have still not been identified.
Difficulties in planning and monitoring transversely all areas of leadership at all levels, and even
locally within the appointments (local churches or social programs).
For this reason we have decided to focus our actions and take special interest in
reaching an adequate level of organizational development, according to the chal-
lenges proposed in part in this document.
07
05. How was this plan formulated?
The representative group of Officers of the South America East territory including Majors
Elder and Roxana Dinardi, Majors Leonardo and Evangelina Fernández, Majors Osvaldo
and Priscila Corazza, Majors Hugo and Luján Ramos, Major Miguel Ferreyra, Majors David
and Gladys Barrios, Majors Eduardo and Andrea Baigorria, Majors Roberto and María
Juárez, Majors Pablo and Estela Nicolasa, Majors Rafael and Karina Giusti, Lieutenant
Coronels Edgar and Sara Chagas, and Coronels Alex and Luz Nesterenko, has worked for
the last twelve months in all of the stages of the construction of this Strategic Plan for the
next five years. This extensive work began with an ample diagnostic that involved a review
of our historical reality and an analysis of our contexts. The work continued with the
forming of a declaration that expresses the vision of the future for the Salvation Army in
Argentina, Uruguay and Paraguay. A definition of the values that we want to have as a
reference on this journey, and the identification of strategic areas and their objectives for
the development of the Salvationist work in these three countries was also included.
As a result of this participatory work, under the direction of Mrs Silvia Arn2 (see appendix)
we created the plan on which we established the strategic actions related to each area of
the work.
Most of our actions are geared towards giving attention to the context mentioned partially
in the previous point. We are determined to give attention to and follow-up with Officers,
Soldiers, Junior Soldiers, Musicians and other artists, members of Community Care
Ministries, Employees and Adherents, among other participants and friends of the
Salvationist work. It is expected that this intervention will enable access to the tools
needed to meet the challenges.
We need to reach other people through the gospel and we need to rediscover the existing
opportunities at our fingertips. For this reason we are determined to work on strengthening
our capacity to respond to the problems of our internal context, so that we can move
forward to address the external problems identified.
The availability of tools, the training of HR, attention to properties, among others, are issues
that have to transcend our Territorial borders to reach, as we said before, transversally all
appointments. At the same time, we have to improve significantly our statistical and
reporting systems (an online system will be created) in order to achieve adequate
knowledge management that strengthens both decision making and accountability,
aiming for the international goal of the implementation of the new governance system.
08
07. Territorial Development
Growth opportunities are being identified but we have to break away from the
established paradigms that say that the Territorial Headquarters takes all the
initiative.
We all understand that in Uruguay and Paraguay there is still much more room for
development and at the same time, Argentina needs to redesign its geographical
map based on the adequacy of programs, the adequacy of spaces, the
detachment of some properties and the incorporation of others.
We are convinced that we need to increase, improve and apply the management
of the development of opportunities, optimizing our local capacity for financial
development and mobilizing resources to fulfil the planned activities.
RESOURCES
SPIRITUAL LIFE
MOBILIZATION
These strategic guidelines are aligned with the four work approaches mentioned
in the RIOS vision:
Now, we will expand on each one of the strategic guidelines, with their respective
strategic goals, specific objectives and prioritized themes.
09
08.1 Resources
This will be achieved by using resources These specific objectives will be addressed
oriented to the integral progress of the by prioritizing the following themes:
mission in a sustainable and transparent way.
Human resources trained for the realiza-
The specific goals are: tion of institutional purposes;
Adapt the properties and vehicles Necessary financial resources so that the
in an integral way to the appointments achieve economic sustai-
functionality of the programs and nability.
activities.
10
08.2 Spiritual Life
This will be achieved with commitment, living These specific objectives will be addressed
in holiness and integrity, and with a conti- by prioritizing the following themes:
nuous discipleship according to the values of
the gospel. Prayer life;
Integral Discipleship;
The specific objectives are:
11
08.3 Mobilization
This will be achieved by being visible, by These specific objectives will be addres-
passionately sharing God's love with all sed by prioritizing the following themes:
people, by being integrated into the commu-
nity to reach our neighbours through the Expansion of programs;
gospel, and by being involved in social issues.
Integral evangelism according to
needs;
The specific aims are:
Growth consolidation;
12
09. Execution and Evaluation
The strategic plan will come to life only when it is implemented; until then, it is only
a text, a book, a map, a longing.
Taking into account the difficulties encountered in the previous plans, RIOS propos-
es the creation of a monitoring and evaluation team made up of representatives
from all levels - territorial, divisional/district and appointments. This team will be
advised by Mrs Silvia Arn2 (see appendix).
2019 Define a strategy for the diffusion and assembly of the final draft of the RIOS Strategic Plan (PERIOS)
Form a monitoring and evaluation team
Design the implementation guide
Design a Central Operating Plan (POC)
Divisional/District Operating Plans (POD) and development of Local Operating Plans (POL)
Consider the appointments changes needed in order to respond to the plan
Trainings on the plan in the Divisions/Districts
2020 Launching of the plan and promotion of the monitoring and evaluation team
Send the POC, POD and POL, plus documentation to the monitoring and evaluation team
Initial monitoring and evaluation reports
Apply the new system of statistics with the inclusion of the axes of the PERIOS
Creation of material for the area of spiritual life development
Congress 2020 (130 years)
13
10.1 Strategic Actions
RESOURCES
Specific Objective:
Motivate and promote the development of people and their abilities.
Promote updating Refresher courses/trainings/events should be carried out for THQ Programme
and training for creative evangelism, leading to the creation of teams. THQ Programme
Officers, Local Meetings for specific branches such as OMA – Home League - ITJ - Divisions/Districts
Officers, Soldiers Etc.
and Adherents Local Officers (and potential LO) should be trained in their roles in the
Corps
14
WHAT WILL WE DO TO STRENGTHEN, ADAPT AND IN-
CREASE TECHNICAL RESOURCES?
Specific Objective:
Adapt the properties and vehicles in an integral way to the functional-
ity of programs and activities.
Divisions/Districts
The Officers’ houses and their appointments should progressively be
THQ Properties
reconditioned for their recovery.
Department
The Officers should receive training in property maintenance
Monitor the THQ Properties
The properties should be diagnosed to identify if they are still
properties of the Department and
relevant based on the programs that are developed in them
Territory for Divisions/Districts
The officers’ houses and their appointments should have the basic
adjustments, Divisions/Districts
equipment according to territorial policies
maintenance and Appointments
All Div./Dist. should have an officer assigned as Divisional Property
equipment Divisions/Districts
Secretary
Divisions/Districts
All properties should have the mandatory insurance
Appointments
THQ Programme
Promote the The ministries of the Territory that work with minors should initiate THQ Business
adequacy of the modifications requested in the Protection Manual Divisions/Districts
physical spaces The Appointments should be adapted to offer spaces for chapels Appointments
and prayer rooms Appointments
Promote hiring The properties of the territory should initiate and follow up on the THQ Business
and external modification/authorisation process
advice to make The properties of the territory where there are active programs
the necessary should have the certificate of local affiliate
adjustments
15
WHAT WILL WE DO TO STRENGTHEN, ADAPT AND IN-
CREASE TECHNOLOGICAL RESOURCES?
Specific Objective:
GManage the tools of technological innovation.
THQ IT
Train Officers IT staff should be trained to meet the expectations of the position THQ IT
and employees The employees and Officers should be trained to use the Office 365 Divisions/Districts
in the use of platform and territorial policies
technological Trainings/courses of basic computer tools should be implemented
tools according to the needs of the appointment
Properly equip all Appointments should have their computer with the entire operating Divisions/Districts
appointments with system updated and licensed THQ
the necessary Officers should be incorporated into the corporate telephone plan Properties / Legal
technology progressively
16
WHAT WILL WE DO TO STRENGTHEN, ADAPT AND IN-
CREASE FINANCIAL RESOURCES?
Specific Objective:
Promote internal and external actions which will increase financial
resources in a sustainable way.
THQ Business
Implementation of the “Cooperate” plan Appointments
Homes/Residences should attract new clients by working to the Appointments
maximum of their capacity Appointments
Encourage fund-
Appointments should hold monthly fundraising events (community Appointments
raising in Appoint-
sales, food sales, “The Salvationist” magazine sales, subscribers/do-
ments
nors)
Explore creative financing opportunities in the appointments, such
as: rental of spaces, parking lots, community stores, etc.
Appointments should strengthen their mission offerings/Self-Denial
Appeal
Create a Territorial Territorial officers to create and form the department THQ Business
Human Resources Div./Dist. officers to create and form the department Divisions/Districts
and Development Each Division/District should have an Advisory Council Divisions/Districts
Department Promotion of fundraising THQ – Div./Dist.
(Div./Dist.)
Appointments
Appointments should have councils/ teams for budgeting
Implement the Divisions/Districts
Stewardship workshop Appointments
accountability
The appointments should have a treasurer THQ Leaders
movement
Establish the Territorial Governance Council THQ Leaders
Appoint auditors separate from the Department of Finances
17
10.2 Strategic Actions
SPIRITUAL LIFE
Specific Objective:
Promote prayer in order to invigorate the spiritual life of the territory.
Disseminate
material related to Generate the regular and systematic use of these resources THQ Spiritual Life
prayer electroni-
cally
Corps and Institutions should have prayer groups that meet regular- Appointments
ly. These should be coordinated by a Sergeant or group leader. Divisions/Districts
Stimulate cam- A monthly prayer meeting for Officers Appointments
paigns and prayer Corps and institutions should have a place called “the prayer room.” Appointments
vigils At least one family per Corps should open their home as a "house of
prayer"
18
WHAT WILL WE DO TO REVITALIZE AND RESTORE THE
SPIRITUAL QUALITY OF THE TERRITORY, PROMOTING
REVIVAL THROUGH INTEGRAL DISCIPLSHIP?
Specific Objective:
Promote discipleship for the quantitative and qualitative growth of our
members.
Hold the Pastoral Members of the congregations should be visited periodically Appointments
Care Council Close support of families through prayer (visitation calendar)
regularly Pastoral follow-up of the Corps families
Encourage the Alpha and Natural Church Development materials should be used THQ Programme
use of Allocate a specific time to train Officers and LO on this topic in Appointments
church-growth Div./Dist. meetings Divisions/Districts
tools
19
WHAT WILL WE DO TO REVITALIZE AND RESTORE THE
SPIRITUAL QUALITY OF THE TERRITORY, PROMOTING A
REVIVAL OF A GENUINE LIFE OF HOLINESS?
Specific Objective:
Live a genuine life of holiness oriented towards spiritual impact
through our ministries.
Accompany the Officers should receive pastoral care on an on-going basis THQ Spiritual Life
Officers’ spiritual Share specific reading material for the development of the Officers’ THQ Personnel
lives spiritual life
Provide and Translate and produce materials/articles/books and make them THQ Spiritual Life
promote Salvatio- available, by all possible means.
nist resources on Inform about spiritual disciplines
life/journey of Share creative readings (lectiodivina)
holiness
20
10.3 Strategic Actions
MOBILIZATION
Motivate families
to open their
homes with the
vision of becom- Corps should have home meetings Appointments
ing new Outposts New Outposts developing into new Corps Divisions/Districts
and Corps
Strengthen and
training in disciple-
ship in the appoint- Divisions/Districts
An annual activity to sow and harvest a new project
ments as a sowing Appointments
and harvesting
initiative
21
WHAT WILL WE DO TO IDENTIFY OPPORTUNITIES TO AN-
NOUNCE THE VALUES OF THE KINGDOM OF GOD, SUS-
TAINING OUR ACTIONS OVER TIME IN ORDER TO CARRY
OUT INTEGRAL EVANGELISM ACCORDING TO NEEDS?
Specific Objective:
Emphasize integral evangelism for the transformation of people.
Actuar
enfatizando para
que cada persona People who attend our social expressions should have the opportu- Appointments
que pase por nity to make a decision to receive Jesus’ salvation
nuestras Integrate Corps with the Institutions and Stores to communicate the
expresiones message of salvation, with the possibility of offering chaplaincy in a
sociales sea designated space.
alcanzada con las
Buenas Nuevas
22
WHAT WILL WE DO TO IDENTIFY OPPORTUNITIES TO BE
PRESENT, PROCLAIMING THE VALUES OF THE KINGDOM
OF GOD, SUSTAINING OUR ACTIONS OVER TIME TO CON-
SOLIDATE GROWTH?
Specific Objective:
Work dynamically on structures while adapting to changes.
Promote training
and appointments Territorial Officers who monitor the plan THQ Leaders
for Officers and Divisional Officers who monitor the plan Divisions/Districts
Local Officers in
Local Officers who monitor the plan
relation to the
strategic plan
Apply the new The Governance and Management Councils should be territorially THQ Leaders
Governance implemented with their respective organizational charts Divisions/Districts
system as part of The decision making should be more inclusive and transparent,
the Accountability clarifying the scope of the different councils
Movement
The entire territory should be challenged to implement the RIOS
vision as part of the accountability movement
THQ Leaders
Promote the
The whole Territory should be challenged to open new Corps/social THQ Programme/
incentive to new
openings and the programs in new cities and regions of all three countries Business/Divisions/
necessary The administrative structure should be adjusted to support these Districts
structural new works THQ Leaders
adjustment Divisions/Districts/
Appointments
23
WHAT WILL WE DO TO IDENTIFY OPPORTUNITIES TO BE
PRESENT, ANNOUNCING THE VALUES OF THE KINGDOM
OF GOD, SUSTAINING OUR ACTIONS OVER TIME TO
ACHIEVE VISIBILITY AND IMPACT?
Specific Objective:
Strengthen our presence in the community as a Christian church by
affirming our DNA as The Salvation Army.
Promote the
creation of The appointments should have an active team Appointments
community The team should carry out social actions
ministry teams The team should carry out the “Soup of Love” program
Provide
Advertising campaigns should be carried out within the plan THQ Leaders
organizational
SA publications should be systematically distributed THQ Communications
material to spread
The digital presence of the organization should be used strategically All
the work of the SA
THQ Communications
Assign
representatives to There should be representatives (appointed officers) in organizations THQ Leaders
participate in such as: FAIE - ACIERA - LAME - CLAVES - NO TO TRAFFICKING - Divisions/Districts
meetings of DMO - Etc.
ecumenical and There should be representatives (appointed Officers) in the council of
interfaith groups pastors of each city
Trained Regional teams should be created for emergency work THQ ProgramME
Create emergency Soldiers, adherents and volunteers should get involved in convoca- Divisions/Districts
teams tions and training to be emergency response agents Divisions/Districts
Have representatives in civil defence offices and participatory tables Divisions/Districts
of networking
Participate in
Appointments should participate in the expressions organized by Appointments
regional/ munici-
other NGOs Divisions/Districts
pal/neighbour-
Participate in public campaigns or activities Appointments
hood actions that
For example: prayers and love hugs, good treatment, outdoor Divisions/Districts
allow us to be
concerts, etc. Appointments
involved in the
Carry out the “Bell Ringing” campaign
community
24
11. Appendix
GLOSSARY
PERIOS = RIOS Strategic Plan (Plan Estratégico RIOS)
SA-SAE = Salvation Army – South America East Territory
POC = Central Operating Plan (Plan Operativo Central)
POL = Local Operating Plan (Plan Operativo Local)
POD = Division/District Operating Plan (Plan Operativo Divisiónal/Districtal)
NOTES
1. 2019 Year Book Statistics :
Soldiers 2028
Junior Soldiers 529
Officers 147 (active 114 / retired 33)
Employees 225
1- Serve others as our mission priority, giving special interest to our motiva-
tion (internal engine) of being agents of change.
2- Retrieve the vision of the transforming power that the Holy Spirit grants to
those called to liberate those who are suffering.
3- Call to be ready for program generation.
4- Promote a mentality of victory and taking on the challenge towards new
goals.
5- Transmit a sense of belonging in all expressions of the Salvation Army.