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Hydraulic Mining Shovels

Service Training Guidebook

Version 2016_3.2 | Caterpillar Global Mining HMS GmbH


Dealer Guidebook

Table of Contents
1. Surface Mining Technician - Career Development Program .............................................................. 3
2. Introduction to Service Training for Hydraulic Mining Shovels (HMS) ............................................ 4
3. HMS - Machine Product Range: ................................................................................................................. 5
4. Hydraulical / Mechanical Service and Maintenance Training ............................................................. 6
5. Electrical Service and Maintenance Training ......................................................................................... 7
6. ‘Hands On’ Service and Maintenance Training ...................................................................................... 8
7. Gearboxes Repair Training ......................................................................................................................... 9
8. Gearboxes Repair Training with Rebuild Center Certification ......................................................... 10
9. Welding Training – HMS Structure Specific.......................................................................................... 11
10. Technical Training Courses and Materials available on DPC Webpage ..................................... 12
11. Technical Training Schedule – Dortmund Factory – 2016 ............................................................. 13
12. Operator Training ...................................................................................................................................... 14
13. Service Training Regulations and Cost Structure ............................................................................ 16
14.1 Registration Form - Technical Training – Dortmund Factory ...................................................... 17
14.2 Registration Form – Technical Trainings ‘On Site’......................................................................... 18
14.3 Registration Form - Operator Training ‘On Site’ ............................................................................. 19
15. Notes

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Dealer Guidebook

1. Surface Mining Technician - Career Development Program

The below Technician Career Development Program – Pyramid shows the layout of the steps in
technician career development.

The participation in the HMS specific product trainings which are offered in this documet are requiring
certain previous trainings which are listed in the curricula pyramid below.

It is not compulsory to have those foundational pre-trainings completetd before entering the HMS
courses, but it’s highly recommended.

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2. Introduction to Service Training for Hydraulic Mining Shovels (HMS)

The following pages are showing the available types of technical service training for the HMS product
range. The courses are usually conducted in the training center of the HMS factory in Dortmund,
Germany.
Please refer to our annual ‘factory trainig schedule’ on the following pages for training courses which
are conducted at the Dortmund location. The training courses are to be foung on the DPC webpage.
You may use the search function and use the machine modelto search for the certain itmes e.g. “6060”
and the system will show all available training courses and technical training materials.

All technical training courses can also be conducted at worldwide Caterpillar, Dealer or Customer
locations. Please refer to the conditions of ‘on site trainings’ on the following pages to get more input on
requirements for the conduction of the courses.

HMS ‘on site’ operator training courses are also offered for the whole product range, please find more
information about this topic further below in this document.

Pease find below the contact details of the HMS Service Training Department for registrations as well
as more detailed information, quotes, possible training dates, etc.

Don’t hesitate to contact us, we are happy to help!

Mr. Matthias Aust – HMS Service Training Management


E-Mail: aust_matthias@cat.com
Phone: +49 231 922 4932

Ms Dana Dietrich – Assistant to Service Training


E-Mail: dietrich_dana@cat.com
Phone: +49 231 922 4943

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3. HMS - Machine Product Range:

Here are the current available Cat® 60xx HMS machine models / types:

Cat® Model Cat® Prefix Implement Drive Bucyrus Model

6015 DHB BH Version Diesel Engine RH40E

6015 FS DHF FS Version Diesel Engine RH40E FS

6015 B WSN(T1)/LWN(T4) BH Version Diesel Engine -----

6018 DHT BH Version Diesel Engine RH90C

6018 FS DHD FS Version Diesel Engine RH90C FS

6018 AC FS/BH DHD / DHT usually FS Electric Motor RH90C e-drive

6020 B DNR BH Version Diesel Engine -----

6030 DHL BH Version Diesel Engine RH120E

6030 FS DHG FS Version Diesel Engine RH120E FS

6030 AC FS/BH DHG / DHL usually FS Electric Motor RH120E e-drive

6040 DHJ BH Version Diesel Engine RH170B

6040 FS DHX FS Version Diesel Engine RH170B FS

6040 AC FS/BH DHJ / DHX usually FS Electric Motor RH170B e-drive

6050 DHM BH Version Diesel Engine RH200

6050 FS DH FS Version Diesel Engine RH200 FS

6050 AC FS/BH DH / DHM usually FS Electric Motor RH200 e-drive

6060 DHN BH Version Diesel Engine RH340B

6060 FS DH FS Version Diesel Engine RH340B FS

6060 AC FS/BH DH / DHN usually FS Electric Motor RH340B e-drive

6090 FS DHS FS Version Diesel Engine RH400 FS

6090 FS from #400015 DM FS Version Diesel Engine RH400 FS

6090 AC FS DHS FS Version Electric Motor RH400 FS e-drive

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4. Hydraulical / Mechanical Service and Maintenance Training

Purpose and Reason:


During this training, participants acquire detailed knowledge and skills to carry out troubleshooting and
repair on mechanical and hydraulically machine systems to conduct preventive maintenance and get
the machine back into operation in an appropriate time frame to minimize downtime as much as possible.
This type of training course is available for all listed HMS machine models.

Participants:
Participants attending this course should have a technical education as mechanical or electrical
apprenticeship, or technical background such as technical training instructor, technical communicator,
shovel expert or service manager.

Contents:
The following topics are covered during these training courses:
 Undercarriage
 Superstructure
 Engine and Pump Drive
 Tank, Main Pumps and PMS
 Servo System
 Travel (Logic) System
 Attachment Functions
 Hydraulic Oil Cooling
 Swing System
 Cylinders
 Central Greasing System

Duration:
The duration of a regular training course is set as follows:

Cat® Model Regular Duration


6015 – 6015B* – 6018 – 6020B* 4 days
6030 – 6040 – 6050 – 6060 – 6090 5 days
6018 AC - 6030AC – 6040AC – 6050AC – 6060AC – 6090AC 5 days

Recources:
Cat® 60xx Hydraulic Mechanic Service and Maintenance Training Workbook (ITTP or HMS-PG
Version)
Cat® 60xx Technical Machine Documents (delivered with machine or out of SIS-web).
Cat® 60xx Hydraulical and Electrical Schematic of related machine type.
Cat® 60xx Machine if possible. (Machines in assembly line and electric simulator in Dortmund)
* Training includes basic electrical training.

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5. Electrical Service and Maintenance Training

Purpose and Reason:


During this training, participants acquire detailed knowledge and skills to carry out troubleshooting and
repair on electrical and electronically machine systems to conduct preventive maintenance and get the
machine back into operation in an appropriate time frame to minimize downtime as much as possible.
This type of training course is available for all listed HMS machine models.

Participants:
Participants attending this course should have a technical education as mechanical or electrical
apprenticeship, or technical background such as technical training instructor, technical communicator,
electrical engineer, shovel expert or service manager.

Contents:
The following topics are covered e.g. during a CAMP training course:
 60xx HMS Electrical Drawings
 Controller Hardware Set Up
 Basic Electric Components Overview
 Electrical Terminals and Connectors
 CAN-BUS and SAE-J-1939 BUS Communication
 BCS - Board Control Screen and Compact Flash Card
 Servo Block – Hand/foot Controller Functions
 Servo Controller System - SIL Operation
 Drive Controller System Operation
 Auxiliary Controller System Operation
 Fault Memory Settings
 Joystick Parameters and Settings
 Software Download
 Controller Change Out
 Electrical Spare Parts Catalog

Duration:
The duration of a regular training course is set as follows:

Electrical Machine System Regular Duration


CAMP Electrical System (6030 / 6040 / 6060 / 6090) 4 days
PMS / CMS / DAP System (different contents covered - 6015 / 6018 / 6050) 3 days
High Voltage Electrics
(different contents covered – 6018AC / 6030AC / 6040AC / 6050AC / 6060AC / 3 days
6090AC)

Recources:
Cat® 60xx Electrical Service and Maintenance Training Workbook (ITTP or HMS-PG Version)
Cat® 60xx Technical Machine Documents (delivered with machine or out of SIS-web).
Cat® 60xx Electrical Schematic of related machine type.
Cat® 60xx Machine if possible. (Machines in assembly line and electric simulator in Dortmund)

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6. ‘Hands On’ Service and Maintenance Training

Purpose and Reason:

This training is focusing mostly on daily preventive maintenance, mechanically, hydraulically and
electrical troubleshooting and repair on machine systems to show and enable the mine site service team
to conduct their responsibilities as per best practice. This is a measure to align processes with best
practice performance.
This type of training course is available for all listed HMS machine models

Participants:
The training is designed for service technicians, service planners, technical communicators, service
managers which are involved in the daily maintenance and repair at worldwide mine sites.

Duration:
The duration of these training courses is very individual, depending on number and background of the
participants. The duration is also depending on the whole mine site situation in terms of technical
equipment, workshop condition, support equipment, etc.

Recources:
Cat® 60xx Technical Machine Documents (delivered with machine or out of SIS-web).
Cat® 60xx Electrical and Hydraulically Schematic of related machine type.
Regular hand tools as well as special tools for individual tasks.

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7. Gearboxes Repair Training

Purpose and Reason:


During the repair training, the participants acquire detailed knowledge about how to inspect, check and
repair gearboxes which have been in service on the 60xx HMS machines to get the gearboxes back to
operation.
The training to inspect and repair gearboxes is available for swing-, travel- and pump drive gearboxes.
The training can be conducted at the dealer or customer workshop or at a dealer gearbox repair /
rebuild centers if available. The gearboxes have to be physically available in the workshop as well as
the related tooling and handling equipment must be available.
This service can be offered without participation of the supplier.

Participants:
Focussed participants attending this course should have a technical education such as mechanical
apprenticeship and technical background. The training is designed for repair center personnel as well
as mining technicians, technical training instructor, technical communicator, shovel expert, service
manager or mine site service technician.

Duration:
The duration of these training courses is very individual, depending on number of gearbox types to be
covered as well as the background of the participants.

Recources:
Cat® 60xx Technical Machine Documents (delivered with machine or out of SIS-web).
Regular hand tools as well as special tools for individual tasks as per gearbox repair manuals and
related documenation.

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8. Gearboxes Repair Training with Rebuild Center Certification

Purpose:
During the repair training with rebuild center certification, the participants acquire detailed knowledge
about how to inspect, check and repair gearboxes which have been in service on the 60xx HMS
machines to get the gearboxes back to operation. The session must be conducted at the workshop
which is supposed to be the rebuild center as the certification process is related to the workshop and
the personnel involved. This is a measure regarding warranty, legal regulations, etc.
This type of training is currently only available for pump drive gearboxes.
The gearboxes have to be physically available in the workshop as well as the related tooling and
handling equipment must be available.
This certification process can be offered with participation of the gearbox supplier or a supplier certified
gearbox specialist from CGM Dortmund.
The training and certification process as per current state will be conducted by our gearbox specialist
Juergen Statz together with personnel of the related supplier; date and time frame have to be discussed.

Participants:
Focussed participants attending this course should have a technical education such as mechanical
apprenticeship and technical background. The training is especially designed for repair center personnel
as the certification is based on the personnel as well as on the location (workshop).

Duration:
The duration of these training courses is very individual, depending on number of gearbox types to be
covered as well as the background of the participants and the condition of the workshop.

Recources:
Cat® 60xx Technical Machine Documents (delivered with machine or out of SIS-web).
Regular hand tools as well as special tools for individual tasks as per gearbox repair / rebuild manuals
and related rebuild documenation.

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9. Welding Training – HMS Structure Specific

Purpose and Reason:


During this training, the participants acquire detailed knowledge about the importance of required
structural inspections at Hydraulic Mining Shovels and on how to perform the most reliable weld repair
in field as well as in the workshop. This is a measure to detect and report damages in a most early state
to reduce degradation of the failure and initiate professional repair as quick as possible.
This type of training course handles all HMS machine models.
Upon completion of this training the participants will have a better understanding of structural
components at Hydraulic Mining Shovels subjected to high dynamic loads.
In addition the participants are getting basic knowledge of the required structural inspections and
structural specific weld repairs in case of any crack development has been identified.

Participants:
This training is for experienced welding personnel. Participants attending this course must be qualified
in weld processes SMAW and GMAW and should have best possible already some expert status or a
supervising function either in a workshop or in field. (Recommended)

Contents:
The following topics are covered e.g. during a welding training course
 Overview about materials, usage of mild steels and high strength steels.
 Welding Processes (SMAW, GMAW, FCAW)
 Structural Components on Hydraulic Mining Shovels
 Required structural inspections (areas to focus on)
 Technical Handbook „Welding for Maintenance and Repair“.
 Crack development
 Results of not conducted structural inspections on a regular base
 Results of a repair not performed according to standard practices
 Possible welding defects
 Specific repair procedures

The process will be conducted by our welding specialist

Duration:
The duration of a regular training course is set to 2 days.

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10. Technical Training Courses and Materials available on DPC Webpage

The following Web Based Trainings (WBT), Instructor Led Trainings (ILT) and Instructor Technical
Training Packages (ITTP) are available on the DPC webpage. Please ask your HMS service training
team for the correst material package.

DPC Webpage:

https://dlms.logicbay.com/dlms/login/landing.jsp

Cat® Model and Training Type Module Number


Cat® 60xx – Hydraulic Mining Shovels – Overview (Web Based Traing) WBT 40731
Cat® 6020B – Basic Overview (Web Based Traing) WBT 44376
Cat® 6030 – Basic Overview (Web Based Traing) WBT 41551
Cat® 6060 – Basic Overview (Web Based Traing) WBT 41390
Cat® 6015 – Hydr. / Mech. Service and Maintenance Training ILT 42020
Cat® 6015B – Hydr. / Mech. Service and Maintenance Training ILT 44288
Cat® 6015 / 6018 - Hydr./Mech. Service and Maintenance Training (comb.) ILT 41812
Cat® 6018 – Hydr. / Mech. Service and Maintenance Training ILT 43957
Cat® 6020B – Hydr. / Mech. Service and Maintenance Training ILT 44784
Cat® 6030 – Hydr. / Mech. Service and Maintenance Training ILT 40240
Cat® 6030 / 6040 – Hydr. / Mech. Service and Maintenance Training ILT 42014
Cat® 6040 – Hydr. / Mech. Service and Maintenance Training ILT 42014
Cat® 6050 – Hydr. / Mech. Service and Maintenance Training ILT 42018
Cat® 6060 – Hydr. / Mech. Service and Maintenance Training ILT 42016
Cat® 6090 – Hydr. / Mech. Service and Maintenance Training ILT 42012
Cat® 60xx – CAMP Electrical Service and Maintenance Training ILT 40239 / ILT 41959
Cat® 60xx – PMS Electrical Service and Maintenance Training ILT 42495
Cat® 60xx – Welding on HMS Structures (Instructor Led Training) ILT42755
Cat® 6015 – ITTP (Instructor Technical Training Package) SERV 2078
Cat® 6018 – ITTP (Instructor Technical Training Package) SERV 2088
Cat® 6015B – ITTP (Instructor Technical Training Package) SERV 2075
Cat® 6020B – ITTP (Instructor Technical Training Package) SERV 2034
Cat® 6030 – ITTP (Instructor Technical Training Package) SERV 1965
Cat® 6040 – ITTP (Instructor Technical Training Package) SERV 1983
Cat® 6050 – ITTP (Instructor Technical Training Package) SERV 2021
Cat® 6060 – ITTP (Instructor Technical Training Package) SERV 2005
Cat® 6090 – ITTP (Instructor Technical Training Package) SERV 1984
Cat® 6030 – CAMP Electrics ITTP (Instructor Technical Training Package) SERV 2022

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11. Technical Training Schedule – Dortmund Factory – 2016

This schedule contains Hydraulical / Mechanical Service and Maintenance Training as well as Electrical
Service and Maintenance Training courses as per description in the upper area of this document.
The training courses are conducted in the HMS factory in Dortmund, Germany.

Participants attending this course should have a technical education as mechanical or electrical
apprenticeship, or technical background such as technical training instructor, technical communicator,
shovel expert or service manager.
We are planning to offer the following trainings conducted in English language:

DPC DPC
Subject Location Language Week Date
Course No. Class Code

6030 + 6040 42014 120479 Dortmund English 8 22.02.-26.02.2016


6060 42016 120482 Dortmund English 8 22.02.-26.02.2016
60xx CAMP Electrics 40239 120490 Dortmund English 9 29.02.-03.03.2016
6015 + 6018 41812 120477 Dortmund English 10 07.03.-10.03.2016
6050 42015 120484 Dortmund English 11 14.03.-18.03.2016
6015B 44288 120594 Dortmund English 16 18.04.-21.04.2016
6020B 44784 120487 Dortmund English 16 18.04.-21.04.2016
6030 + 6040 42014 120480 Dortmund English 24 13.06.-17.06.2016
6020B 44784 120488 Dortmund English 24 13.06.-16.06.2016
60xx CAMP Electrics 40239 120491 Dortmund English 26 27.06.-30.06.2016
6015B 44288 120595 Dortmund English 26 27.06.-30.06.2016
6015B 44288 120596 Dortmund English 38 19.09.-22.09.2016
6020B 44784 120489 Dortmund English 38 19.09.-22.09.2016
6015 + 6018 41812 120478 Dortmund English 45 07.11.-10.11.2016
6050 42015 120485 Dortmund English 45 07.11.-11.11.2016
6030 + 6040 42014 120481 Dortmund English 47 21.11.-25.11.2016
6060 42016 120483 Dortmund English 47 21.11.-25.11.2016
60xx CAMP Electrics 40239 120492 Dortmund English 48 28.11.-01.12.2016

Standard cost for each training session incl. training material is 750,- EUR per participant incl. lunch in
our canteen. Costs for accommodation, flight, etc. are to be borne by the participant.
Hotel rooms in Dortmund City Center are already reserved, payment has to be done at check-out by the
participant.

Please note that the minimum number of participants is 4 persons and the maximum limited to 8 persons.
Registration is requested to arrive at the latest 5 weeks prior to training starting date to ensure correct
planning and optimal utilization.

Please also bear in mind that visa application may be very time consuming.
Please consider to bring your own safety shoes to ease the organization.

Please use the DPC Webpage to register: https://dlms.logicbay.com/dlms/login/landing.jsp


Additional, please send us an information by e-mail to make sure all visa, hotel, etc. is organized.
Please use forms as per below and send them to:

Dana Dietrich – Assistant to Service Training


E-Mail: dietrich_dana@cat.com
Phone: +49 231 922 4943

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12. Operator Training

Operator Training for Cat® 60xx HMS can be requested at the HMS Service Training Team as well as
via the Equipment Training Solutions Team. The teams will discuss the request and determine the
responsibility. Should there be any need for production studies to identify deficiencies in customer
operation please get in touch with the Product Group as well as for the operator training. Some regions
are also equipped with weigh scales etc. which can be used.

HMS - Service Training Department


Ms Dana Dietrich – Assistant to Service Training
E-Mail: dietrich_dana@cat.com
Phone: +49 231 922 4943

ETS - Equipment Training Solutions, Peoria, USA


Ms Linda Tharp – Assistant to ETS
E-Mail: tharp_linda_j@cat.com
Phone: +1 309 675 5268

Objectives:
This training handles the practical HMS machine operation at customers actually mine sites, to train the
participant in efficient machine operation as per OEM specifications.

Purpose:
Safe, productive operation of the HMS machine at the customers site.
This training course ensures that the trainee is able to operate the HMS machine at the customers mine
site with most safe, professional, efficient and profitable operation techniques.
The training handles also the involvement of the related mining equipment like trucks, dozers, graders,
etc. to generate an efficient machine set up.

Participants:
This training is intended for customer operators which are beginners, as well as for already experienced
HMS operators and dealer operator trainers.

The training is usually conducted as instructor-led training at customers mine site, usually with a
theoretical part in classroom (max. 12 people) and further practically training on the machine.
Note: During the practical part, there are 2 trainees allowed on the machine same time.

Instructors:
The training will be delivered by experienced, instructors from the HMS Product Group or Caterpillar
Demonstration and Learning Centers which are certified to conduct training on HMS machines.
The conduction of training usually takes place after machine commissioning or whenever training is
requested by customer, dealer or Caterpillar regional support teams.

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Operator Training Agenda:


The basic operator training course duration is below issued for 5 days, (max 10hrs/day) but has to be
extended depending on the number of operators and in which depth the operators have to be trained.
The training usually contains a classroom part and a practical part on the machine. Depending on the
operators’ skills and experience, the ratio between theory and practical training can also vary because
of several reasons. We would suggest to schedule a practical training of a minimum of 0.5 day per
trainee. The below agenda shows the training in a common sequence:

Day 1 In the Classroom -Theory


• Introduction & registration
• Safety intro
• Overview company, factory, product line
• Machine introduction Cat® 60xx
• Presentation of training material
• Plant Safety (Safety aspects for Mining Machinery).
• Introduction to excavator set-up’s, e.g.: BH or FS digging methods.
• Mine layout, truck spotting and learn how to manage the loading process.
• Cabin layout, control tower, joysticks, and pedals.
• BCS presentation.
• The can Do’s and cannot Do’s with the machine
• Open discussion in classroom.

Day 2 On the Machine - Basics


• Walk Around - check machine from the ground for leaks, dents, grease
pipes, tracks and track motors, bucket GET, cylinder leaks, fuel station.
• Pre Checks - checking and if necessary top up fluids on the machine
• Start-Up - Start engine or engines, proper procedures.
• Show joystick functions and pedal functions.
• Explain control tower & BCS in the cabin.
• Swing super structure 360° before commencing work. (lube swing gear)
• Position of the attachment when work has finished. (to check oil levels).
• Proper procedure of stopping engine(s).
• Pre check walk around after work has finished.
• Operators try lever functions and swing functions one by one.
• Start digging with HMS

Day 3 – 5 On the Machine – In the Seat


Note: In this stage it is not possible to have more than 2 operators in the cabin same
=> Duration time. (other mine regulations can be different)
extendable • Digging training, at first only excavator operation to deepen the functions.
as per • Start loading dump trucks and learn how to manage the loading process.
order.
• Further loading training to improve the skills together with our operator trainer.

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13. Service Training Regulations and Cost Structure

These are our basic regulations for HMS ‘on-site training’ at worldwide Caterpillar-, Dealer-
or Customer locations. The regulations are valid for all trainings as per following information:
Prerequisite for a training course is the availability of the following:
 Training room with projector and white screen - access to the internet if possible
 White board and flip-chart with markers in different colours.
 Trainees should be free for the complete duration of the course.
 The related HMS machine should be available for a minimum of 1 day for technical trainings.

Cost Structure and Quotes for Technical Service Training:


For all HMS ‘on site’ technical service training, cost are 1.300€ per training day and 750€ per standby
or travel day. Additional cost for flights, hotel accommodation, rental car, fuel, etc. are invoiced as per
expenditure. The base of the later invoice is the detailed training report which is generated by each
technical trainer during the training session, the report will be sent to the requester of the training.
Due to nature of individual requests and local variations, we are usually getting requesters an
individual quote with expected cost which may differ by course duration, training site location, visa,
flight ticket, rental car or other transport, accommodation, meals, etc.
The resulting cost per training course should not exceed the following Caterpillar technical training
standard rates:
3 days 10.400 $ US (inluding all cost as per above explanation)
4 days 13.800 $ US (inluding all cost as per above explanation)
5 days 15.600 $ US (inluding all cost as per above explanation)
Cost structure for longer durations as per individual offer.
Colour printed hand-outs for classroom training will be organized by the dealer or customer locally if
needed to safe cost and time for shipping. We will provide the correct related documents in pdf.-style by
e-mail or SIFT - free of charge!

Cost Structure and Quotes for Operator Training:


For all HMS operator training, cost are 1.000€ per training day and 750€ per standby or travel day.
Additional cost for flights, hotel accommodation, rental car, fuel, etc. are invoiced as per expenditure.
The base of the later invoice is the detailed training report which is generated by each operator
training instructor during the training session, the report will be sent to the requester of the training.
Due to nature of individual requests and local variations, we are usually getting requesters an
individual quote with expected cost which may differ by course duration, training site location, visa,
flight ticket, rental car or other transport, accommodation, meals, etc.
The resulting cost per training course should not exceed the following standard rates:

5 days 12.500 $ US (inluding all cost as per above explanation)


12 days 22.000 $ US (inluding all cost as per above explanation)
Cost structure for longer durations as per individual offer.

Colour printed hand-outs for classroom training will be organized by the dealer or customer locally if
needed to safe cost and time for shipping. We will provide the correct related documents in pdf.-style
by e-mail or SIFT - free of charge!

ETS Charges:
1,200 $US per training day or travel day - If it is a remote location that takes longer to get there, we
charge for the actual amount of days it takes to reach the site plus flight cost and other expenses.

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14.1 Registration Form - Technical Training – Dortmund Factory

Date:
Name:
Company:
Position:
E-mail Address:
Office Phone No.:
Mobile Phone No.:
Training Date:

Training Type (Name):


Hotel Arrival Date:
Hotel Departure Date:
Invoice Address:

If there is visa required, please fill out the next page as well.
In this case, please send us also a copy of the passport.

Visa Application Form - Technical Training – Dortmund Factory

Name:

Date of Birth:

Nationality:

No of Passport:
Date of Expiry:

Company Address:

Home Address:

Copy of Passport: To be sent as scan or picture.

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14.2 Registration Form – Technical Trainings ‘On Site’

Today’s Date:
Name of Requester:
Company:
Position:
E-mail Address:
Office Phone No.:
Mobile Phone No.:
Country:
Business Case Description:

Site Location of Machine:


Training Location (City, State,
Country):
Training Location, Postal Address:
Best Airport Destination:
Dealer Name:
Dealer Site Representative in Charge:
Customer Name:
Machine Type:
Machine Serial Number:
Expected Training Date:
Expected Duration:
Training agreed as part of sales? :
Who pays for the training? :
Invoice Address and Contact Name:

Please send this registrations by Email to:

Ms Dana Dietrich – Assistant to Service Training


E-Mail: dietrich_dana@cat.com
Phone: +49 231 922 4943

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14.3 Registration Form - Operator Training ‘On Site’

Today’s Date:
Name of Requester:
Company:
Position:
E-mail Address:
Office Phone No.:
Mobile Phone No.:
Country:
Business Case Description:

Site Location of Machine:


Training Location (City, State, Country):
Training Location, Postal Address:
Best Airport Destination:
Dealer Name:
Dealer Site Representative in Charge:
Customer Name:
Machine Type:
Machine Serial Number:
Expected Training Date:
Expected Duration:
Training agreed as part of sales?:
Who pays for the training?:
Invoice Address and Contact Name:

Please send this registration by E-Mail to:


Ms Dana Dietrich – Assistant to Service Training
E-Mail: dietrich_dana@cat.com
Phone: +49 231 922 4943

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15. Notes

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