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Received 3 March 2005; received in revised form 10 April 2005; accepted 11 April 2005
Abstract
The study was concerned with effects of handsfree and handheld mobile phone dialling and conversation in simulated driving. In the
main experiment dealing with conversation, 48 participants drove a distance of about 70 km on a route which led through urban and rural
environments. In the dialling experiment, the participants drove a distance of 15 km on a rural two-lane road. The experimental design was
mixed with phone mode as a between-subjects factor and phone use (yes/no) as a within-subjects factor.
Performance on a peripheral detection task (PDT) while driving was impaired by dialling and conversation for both phone modes, interpreted
as an increase in mental workload. Driving performance was impaired by dialling—lateral position deviation increased in a similar way for
both phone modes. Conversation had, however, opposite effects—lateral position deviation decreased in a similar way for both phone modes.
Driving speed decreased as an effect of dialling with the greatest effect for handsfree phone mode. Conversation also caused reduced speed,
but only for handheld phone mode. The effects on speed can be interpreted as a compensatory effort for the increased mental workload. In
spite of the compensatory behaviour, mental workload was still markedly increased by phone use.
Subjective effects of dialling and conversation were also analysed. Most participants reported a speed decrease but no effect on lateral
position deviation as an effect of dialling or conversation. In the conversation experiment, driving performance was rated better for handsfree
than for handheld mode. In the dialling experiment, no difference between the two phone modes appeared.
© 2005 Elsevier Ltd. All rights reserved.
0001-4575/$ – see front matter © 2005 Elsevier Ltd. All rights reserved.
doi:10.1016/j.aap.2005.04.007
J.E.B. Törnros, A.K. Bolling / Accident Analysis and Prevention 37 (2005) 902–909 903
phone task in the conversation experiment was a demand- 1. RSME (rating scale mental effort), a self-reported mea-
ing paced serial addition task (Brookhuis et al., 1991). In sure of mental effort on a continuous unidimensional scale
the handsfree part the drivers used a handsfree mobile phone with eight defined points along the scale—from “abso-
(the telephone always remained in the holder attached to the lutely no effort” to “extreme effort” (Zijlstra and Van
dashboard and the driver conversed via loudspeakers) while Dorn, 1985).
driving in the simulator. Only for accepting and ending the 2. Influence of mobile phone use on speed and lateral posi-
call did the driver have to reach over to touch the corre- tion.
sponding buttons on the phone. In the handheld condition 3. Opinion about driving performance during phone use—a
the telephone had to be taken in the hand for use. While on simple scale with defined endpoints (“much worse than
stand-by, the telephone was placed in the holder, and when normal”, “much better than normal”) and the middlepoint
the phone rang the driver had to pick it up and hold it to his/her (“as normal”).
ear while talking. After finishing the call the telephone was
put back into the holder. When receiving a phone call, the par- It should be pointed our that the RSME ratings, made after
ticipant had to perform the paced serial addition task. Each the test drives, referred to the whole test drive irrespective
phone call lasted about 1 min. of whether the phone was used or not. Effects of using the
Dialling was done either in handsfree mode or in handheld phone (difference between using the phone and not using
mode. The driver was requested to make a phone call when the phone) could therefore not be analysed for the RSME
the word “Ring” in large yellow letters was projected in the measure. Comparisons based on RSME ratings could only be
centre of the simulator screen. The phone number was glued made between the two driver groups (handsfree, handheld).
to the telephone.
2.8. Procedure
2.6. Experimental design
Upon arriving at the driving simulator facility the partic-
ipant was introduced to the simulator. The participant was
In the conversation experiment, each participant received
presented a written instruction explaining the driving and
a total of 10 phone calls at pre-selected locations during the
phone tasks of the conversation experiment. The instruction
test drive. Comparisons were made with data collected at the
was to drive as s/he would do in real traffic under the same
same locations (the route was driven twice) where no phone
conditions. The conversation task was explained by the test
call was made, serving as a control condition. The effect of
leader and practised. The participant then entered the sim-
presentation order was controlled through counterbalancing.
ulator for a practice drive where the phone task was also
Data collected during conversation (excluding picking up the
practised. Then the main test drive took place. After the test
phone, starting and finishing the call, and replacing the phone
drive the participant left the simulator to fill in the question-
into the holder) was used in the analyses.
naire.
In the dialling experiment only one drive was made during
The dialling experiment followed immediately thereafter.
which the participant dialled a phone number three times.
The participant received a written instruction, followed
Comparisons were made between those occasions and the
by the test drive. After the test drive in the simulator the
part of the drive when the phone was not used, serving as a
participant filled in the questionnaire relating to the dialling
control condition.
session.
3. Results
Table 1
The effects of phone use on driving behaviour (+: increase, −: decrease, 0: no effect)
Measure Dialling Conversation
handsfree mode the drivers had to look away from the road any safer than handheld phones. The effects of conversation
for a longer time period than in handheld mode. When ringing seem to be rather similar for the two phone modes. When
up in handheld mode the drivers grabbed the mobile phone dialling, the situation may even be the opposite one with the
from the holder (which hardly ever required the driver to handsfree phone less safe. These facts are not compatible to
look away from the road), and then held the phone close to what many national governments have legislated, not having
the upper part of the steering wheel while dialling. From this had sufficient knowledge and understanding of these issues.
position the mobile phone was much closer to the frontal view It can be discussed whether the effects found in the exper-
of the driver than in the handsfree mode. The driving speed iment are safety critical from a traffic perspective. The result
was also affected by phone conversation. The speed reducing for dialling certainly points in that direction and a recom-
effect of mobile phone conversation was, however, restricted mendation to use voice-activated handsfree phones instead
to handheld mode (even though a similar tendency appeared of manually controlled phones seems to be in place. As
for handsfree mode). Speed reduction caused by talking on to conversation, the PDT results indicate that the conver-
the phone while driving a car has been demonstrated in other sation was demanding in terms of mental workload, which
simulator studies as well: Haigney et al. (2000) showed the could be interpreted as the driver having less mental capacity
effect for both phone modes, whereas Burns et al. (2002) and left to attend to traffic during the conversation. This could
Patten et al. (2004) found a speed reducing effect for handheld have negative consequences in terms of reduced readiness
phones only. Since the speed reduction can be interpreted as to respond if a risky situation were suddenly to appear. It
an attempt to compensate for the increased workload caused can be concluded with reasonable certainty that the drivers
by the phone conversation, conversation via a handheld phone using handheld phones tried to compensate for the increased
seems to trigger a larger compensatory effect than a handsfree workload caused by the mobile phone conversation by speed
phone. The result is a bit intriguing since no difference in PDT reduction. To what extent the reduced speed would compen-
performance was apparent between the two phone modes. sate for the reduced readiness is unclear.
The drivers using a handheld phone may to some extent have When discussing safety effects of dialling versus con-
made the driving task less mentally loading by slowing down. versation, the time aspect should be considered. Although
This way, mental workload might have become rather simi- dialling may be associated with a higher risk than conversa-
lar to the workload in the handsfree condition. An alternative tion, it probably makes up a much smaller part of the total
explanation might be that drivers tend to underestimate the time of using a telephone compared to conversation. Differ-
risk associated with conversation when using a handsfree ences observed for the conversation phase, e.g. the lack of a
phone, and therefore do not compensate by reduced speed speed reduction when using a handsfree phone, may have a
as much as when they use a handheld telephone. The latter is much larger impact on the number of accidents than differ-
more intuitively associated with increased risk. ences during the dialling phase.
A strict comparison between dialling and conversation The present study concentrated on the effects of mobile
cannot be made, since the test situations were quite different, phone conversation and dialling on driving. Other aspects of
and the experimental control of the presentation order was not mobile phone use while driving still remain to be analysed
controlled, the dialling sessions always coming after the con- more in detail, such as distractions caused by starting or fin-
versation session. However, the impression is that the effects ishing a call, looking for a phone number to dial, mishaps like
of dialling might be more negative for traffic safety, since the dropping the phone, etc. A mobile phone with a screen show-
lateral control was negatively affected only by dialling, not ing black-and-white still images was used in the study. There
by conversation. The effect for dialling is probably related to are, however, newer and more advanced types of mobile
the visual/motor component which was lacking in the conver- phone on the market with the capacity to transmit moving
sation task. The fact that compensation in terms of reduced images in colour. The risk of interference with the driving
speed differed between the two experiments might be inter- task may well increase further with these new phones. This
preted in a similar way—speed reduction was apparent for issue would also require detailed study.
both phone modes during dialling with the largest effect for
handsfree mode, whereas such compensation was apparent
only for handheld mode during conversation.
The participants reported driving performance as being Acknowledgement
more influenced/impaired by conversing on the handheld
than on the handsfree phone, a result which hardly resem- This project was funded by the Swedish Road Adminis-
bles the results for actual driving performance. For dialling, tration (SRA).
the rated driving performance did not differ between the two
modes—the correspondence between subjective and objec-
tive effects regarding driving performance was better in this References
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