GRUNDFOS INSTRUCTIONS

CIM 550 Ethernet GiC

Installation and operating instructions

CIM 550 Ethernet GiC CIU

Installation and operating instructions
Quick guide
(all available languages)
http://net.grundfos.com/qr/i/99462331
http://net.grundfos.com/qr/i/92585574
 Table of contents
CIM 550 Ethernet GiC

English (GB)
Installation and operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Български (BG)
Упътване за монтаж и експлоатация. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Čeština (CZ)
Montážní a provozní návod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Deutsch (DE)
Montage- und Betriebsanleitung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Dansk (DK)
Monterings- og driftsinstruktion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Eesti (EE)
Paigaldus- ja kasutusjuhend. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Español (ES)
Instrucciones de instalación y funcionamiento. . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Suomi (FI)
Asennus- ja käyttöohjeet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Français (FR)
Notice d'installation et de fonctionnement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Ελληνικά (GR)
Οδηγίες εγκατάστασης και λειτουργίας . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Hrvatski (HR)
Montažne i pogonske upute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Magyar (HU)
Telepítési és üzemeltetési utasítás . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Italiano (IT)
Istruzioni di installazione e funzionamento . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Lietuviškai (LT)
Įrengimo ir naudojimo instrukcija . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Latviešu (LV)
Uzstādīšanas un ekspluatācijas instrukcija . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Nederlands (NL)
Installatie- en bedieningsinstructies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Polski (PL)
Instrukcja montażu i eksploatacji. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

3
Table of contents

Português (PT)
Instruções de instalação e funcionamento . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Română (RO)
Instrucţiuni de instalare şi utilizare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Svenska (SE)
Monterings- och driftsinstruktion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Slovensko (SI)
Navodila za montažo in obratovanje . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Slovenčina (SK)
Návod na montáž a prevádzku . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Türkçe (TR)
Montaj ve kullanım kılavuzu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Norsk (NO)
Installasjons- og driftsinstruksjoner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

4 CIM 550 Ethernet GiC

 English (GB)
English (GB) Installation and operating instructions

Original installation and operating instructions CAUTION

Table of contents Indicates a hazardous situation which, if
not avoided, could result in minor or
1. General information . . . . . . . . . . . . . 5 moderate personal injury.
1.1 Hazard statements . . . . . . . . . . . . . . 5
The hazard statements are structured in the following
1.2 Notes . . . . . . . . . . . . . . . . . . . . . 5
way:
2. Abbreviations . . . . . . . . . . . . . . . . 6
SIGNAL WORD
3. Product introduction . . . . . . . . . . . . 6 Description of the hazard
3.1 Intended use . . . . . . . . . . . . . . . . . 6 Consequence of ignoring the warning
3.2 Product overview . . . . . . . . . . . . . . . 7 • Action to avoid the hazard.
4. Installation . . . . . . . . . . . . . . . . . . 7
4.1 Security . . . . . . . . . . . . . . . . . . . . 7 1.2 Notes
4.2 Ethernet cable connection . . . . . . . . . . 8 The symbols and notes below may appear in
4.3 RS-485 communication interface. . . . . . . 9 Grundfos installation and operating instructions,
safety instructions and service instructions.
4.4 Configuration via Grundfos GO. . . . . . . . 9
4.5 Activating BLE . . . . . . . . . . . . . . . . 9
4.6 Factory reset . . . . . . . . . . . . . . . . . 9 Observe these instructions for explosion-
4.7 Local firmware update . . . . . . . . . . . . 9 proof products.

5. Operation . . . . . . . . . . . . . . . . . . . 10
6. Data activity and link LEDs . . . . . . . . . 12
7. Fault finding . . . . . . . . . . . . . . . . . 12
7.1 Fault detection and access to GiC . . . . . . 12
8. Decommissioning . . . . . . . . . . . . . . 13
9. Technical data . . . . . . . . . . . . . . . . 13
10. Disposing of the product . . . . . . . . . . 14
1. General information
Read this document before you install the
product. Installation and operation must
comply with local regulations and accepted
codes of good practice.
A blue or grey circle with a white graphical
symbol indicates that an action must be
taken.
A red or grey circle with a diagonal bar,
possibly with a black graphical symbol,
indicates that an action must not be taken
or must be stopped.
If these instructions are not observed, it
may result in malfunction or damage to the
equipment.
Tips and advice that make the work easier.

1.1 Hazard statements

The symbols and hazard statements below may
appear in Grundfos installation and operating
instructions, safety instructions and service
instructions.

DANGER
Indicates a hazardous situation which, if
not avoided, will result in death or serious
personal injury.

WARNING
Indicates a hazardous situation which, if
not avoided, could result in death or
serious personal injury.

5
English (GB)

2. Abbreviations Transmission Control Protocol. Protocol

TCP for Internet communication and Industrial
Ethernet communication.
ARP Address Resolution Protocol.
UDP User Datagram Protocol.
BLE Bluetooth Low Energy.
Uniform Resource Locator. The IP
Ethernet cable type with four twisted-pair URL
CAT5 address used to connect to a server.
cables.
VPN Virtual Private Networks.
Enhanced CAT5 cable with better
CAT5e
performance.
Ethernet cable compatible with CAT5 and
3. Product introduction
CAT6
CAT5e, and with very high performance.
3.1 Intended use
CIM Communication Interface Module.
CIM 550 Ethernet GiC enables data transmission
CIU Communication Interface Unit. between the Grundfos iSOLUTION cloud (GiC) and a
Grundfos host product with a CIM GENIbus interface
Dynamic Host Configuration Protocol.
slot, or to a Modbus RTU slave device that is
Used to configure network devices so
DHCP supported by the Grundfos iSOLUTION cloud.
that they can communicate via an IP
network. Which products are supported depends on the
Grundfos iSOLUTION cloud. Contact Grundfos for
Domain Name System. Used to resolve information on the supported products.
DNS
host names to IP addresses. Retrofitting CIM 550 is described in the installation
Grundfos Electronics Network and operating instructions of the Grundfos host
GENIpro Intercommunication protocol. Proprietary product.
Grundfos fieldbus protocol. Configuration is done via Grundfos GO using BLE
wireless communication.
GDP Grundfos iSOLUTIONS Device Protocol.
GiC Grundfos iSOLUTIONS Cloud.
GND Ground.
Hyper Text Transfer Protocol. The
HTTP protocol commonly used to navigate
the World Wide Web.
IANA Internet Assigned Numbers Authority.
IP Internet Protocol.
LED Light-emitting diode.
Media Access Control. Unique address
MAC
for a piece of hardware.
NTP Network Time Protocol.
Packet InterNet Groper. A software utility
Ping that tests connectivity between two
TCP/IP hosts
PLC Programmable Logic Controller.
Registered Jack #45, also called 8P8C
modular connector type. Connects four
RJ45
twisted-pair cables. Most common
Ethernet connector type.
SELV Separated or Safety Extra-Low Voltage.

6
 English (GB)
3.2 Product overview 4. Installation
WARNING
Electric shock
Death or serious personal injury
‐ Connect CIM 550 only to a Grundfos
host product with a dedicated CIM
interface.
‐ Installation must be carried out by
qualified and trained experts.

CAUTION
Radiation

TM080253
9
Minor or moderate personal injury
‐ Locate the product at a minimum
distance of 20 cm (0.66 feet) from any
CIM 550 Ethernet GiC body parts. Human tissue may be
heated by RF energy.

Pos.
Design
Description
4.1 Security
ation
The connected Grundfos host products must be
1 ETH Industrial Ethernet RJ45 connector behind a firewall or connected to a private network.
2 LINK Green link LED for RJ45 connector If a firewall or private network is not in place, the
Grundfos host product may be subject to a cyber-
Yellow data activity LED for RJ45 security risk and becomes vulnerable to an attack or
3 DATA
connector compromise.
Red and green status LED Follow the configuration requirements below. If in
4 LED1 for communication with the selected doubt, consult an IT infrastructure specialist.
Ethernet protocol/cloud
4.1.1 CIM 550
Red and green status LED for For CIM 550 Ethernet GiC the firewall must accept
internal communication between connections initialised by the Grundfos host product
5 LED2
CIM 550 and the Grundfos host to the internet only (outgoing connections).
product
Blue LED and button for BLE
6 BLE
pairing
RS-485 interface for future use via
7 RS-485
GENI bus or Modbus RTU TM074226

Red and green status LEDs for

8 LED3 1 2 3
RS-485 interface communication
SW
9 Line termination switch Secure connectivity for CIM 550
RS-485

Pos. Description
1 Grundfos device
2 Firewall
3 Internet

For CIM 550 Ethernet GiC communication, the

following ports should be opened in the firewall for
outbound traffic only:

7
English (GB)

Port Description 4.1.4 EMC statements for USA

443 GiC connection
8883 GiC connection
53 DNS
123 NTP
4.1.2 RF safety
Installers and end users must be provided
with these installation and operating
instructions and operating conditions for
satisfying RF exposure compliance.
4.1.3 Radio frequency radiation exposure
information (for Canada and US only)
CAUTION
Radiation
Minor or moderate personal injury
‐ This equipment complies with FCC and
ISED radiation exposure limits set forth
for an uncontrolled environment. This
equipment must be installed and
operated with a minimum distance of
20 cm (0.66 feet) between the radiator
and your body.
‐ This transmitter must not be co-located
or operated in conjunction with any
other antenna or transmitter.
‐ IC: 10447A-RA2G4MSR
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
4.2 Ethernet cable connection
Use a RJ45 plug and an Ethernet cable.
For GiC communication, ensure that the
network is protected by a firewall.

‐ Model: CIM 550-US

Maximum cable length
The host product needs to be labelled
with the following information: Speed Max. cable length
Cable type
Contains FCC ID: OG3-RA2G4MSR [Mbit/s] [m(ft)]
Contains IC: 10447A-RA2G4MSR. 100/1 CAT5, CAT5e, CAT6 100 (328)

The enclosed FCC label must be attached near the

barcode label on the product in which the CIM CIM 550 is designed for flexible network installation.
module is installed. The Ethernet port has its own MAC address.

This device complies with Part 15 of the

FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference,
and
2. This device must accept any interference
received, including interference that may cause
undesired operation.

Changes or modifications made to this

equipment not expressly approved by
Grundfos may void the FCC authorization
to operate this equipment.

8
 English (GB)
4.3 RS-485 communication interface 4.5 Activating BLE

TM080179
TM080252
1 2 3
CIM 550 with BLE pairing button
RS-485 communication interface
1. Briefly press the BLE pairing button for wireless
communication with Grundfos GO via BLE.
Pos. Description
Grundfos GO must be installed on your mobile
1 RS-485, D1, data, A(+) for GENIbus phone.
2 GND, Y for GENIbus 2. Pair CIM 550 with the mobile phone.
3 RS-485, D0, data, B(-) for GENIbus
4.6 Factory reset
Connect the cable screen under the earth clamp and
tighten the earth clamp.
A supported Modbus RTU slave device can be
connected to the connector of the RS-485 interface.
The Modbus RTU communication settings (baud rate,
parity bits, start/stop bits) have to be set on the cloud
side or via Grundfos GO.

Contact Grundfos to find out whether this

functionality is supported by your cloud
application, and which products can be
connected.
TM080178

4.4 Configuration via Grundfos GO

CIM 550 has to be configured via Grundfos GO.
Functionalities like DHCP, IP address, Gateway, DNS Press the reset button for 5 seconds to start a factory
have to be configured. If required, the parameter for reset.
the RS-485 Modbus RTU master interface has to be
configured (baud rate, parity bits, start/stop bits, 4.7 Local firmware update
activation, address). The Initial Startup Wizard guides
The local firmware on CIM 550 can be updated via
you through the setup. DHCP is activated by default
RS-485 port using a Grundfos CIM CIU PC tool.
to enable a direct communication to the GiC server.

9
English (GB)

5. Operation Pos. Colour Description

CIM 550 operates autonomously and has 3 status No communication with the
LEDs: Red, flashing cloud server, or the product
4
• LED1: Ethernet communication to the cloud. quickly profile is not loaded from the
• LED2: communication between CIM 550 and the cloud server.
Grundfos host product (GENIbus LED). 5 - For future use
• LED3: status of RS-485
6 - 1 second
LED1: CIM 550 Ethernet communication
7 - 3 seconds

LED2: Internal communication with the Grundfos

host product

TM080175

TM080174
CIM 550 with LEDs and RJ45 Ethernet plug

1
CIM 550 with LEDs and buttons
2
3
4 1
5 2
6
TM080032

3
7 4
A B C 5
6

7
Pos. Colour Description
TM078160

8
A Yellow For future use A B C

B Green LED colour

C Red LED colour
Pos. Colour Description
Data exchange
Green, flashing A Red LED colour
1 with Grundfos iSOLUTIONS
slowly
Cloud B Green LED colour
Green, flashing C Blue LED colour
2 Startup phase
quickly
CIM 550 is
Green, Data exchange with Red, flashing commissioned, but the
3 permanently Grundfos iSOLUTIONS 1
quickly communication with the
on Cloud product is lost.

10
 English (GB)
Pos. Colour Description Pos. Colour Description
Product profile is not A Red LED colour
Red, flashing
2 downloaded from Grundfos
once B Green LED colour
iSOLUTIONS Cloud.
Red and
Green, Internal communication with Firmware upgrade in
1 green, flashing
3 permanently the Grundfos host product is progress, LED2
simultaneously
on active.
Green, flashing
Blue, flashing 2 For future use
4 Confirming BLE connection. quickly
quickly
Red, flashing
Blue, 3 For future use
BLE communication is quickly
5 permanently
active.
on 4 - 1 second
Blue LED is switched 5 - 3 seconds
6 - off during firmware
upgrades. LED3: RS-485 Modbus master
7 - 1 second
8 - 3 seconds

LED1 and LED2: Firmware upgrade

TM080177
CIM 550 with LEDs and buttons
TM080176

1
CIM 550 with LEDs and buttons 2
3
4

1 5
TM078162

6
2 A B

4 Pos. Colour Description

TM078161

5
A Red LED colour
A B
B Green LED colour
RS-485 is not used: LED is
1 -
off.
RS-485 Modbus RTU
Red, flashing
2 (Master): communication
quickly
failure.

11
English (GB)

Pos. Colour Description 7.1 Fault detection and access to GiC

Red, If CIM 550 is fitted in a Grundfos host
RS-485 Modbus RTU
3 permanently product or a CIU 90x, and if the host
(Master): configuration error.
on product is powered, you can detect faults
by observing the status LEDs.
RS-485 Modbus RTU
Green, flashing For access to the GiC cloud, you might
4 (Master): Modbus is sending
quickly need an additional contract with Grundfos.
or receiving data.
5 - 1 second
Observe the manual of the Grundfos host
6 - 3 seconds
product for access to CIM 550.

During startup, there is a delay of up to 5 7.1.1 Both LEDs remain off

seconds before the status of LED1 and
LED2 is updated. Both LED1 and LED2 remain off when the power
supply is connected.

Cause Remedy
6. Data activity and link LEDs
CIM 550 is fitted • Make sure that CIM
CIM 550 has connectivity LEDs related to the RJ45 incorrectly in the 550 is fitted and
connector. Grundfos host product. connected correctly.
DATA
CIM 550 is defective. • Replace CIM 550.
The yellow LED indicates data traffic for the RJ45
connector. CIU 900 is defective. • Replace CIU 900.

7.1.2 LED1 is off

Status Description
Cause Remedy
No data communication on RJ45
Off CIM 550 is not
connector • Configure CIM 550 via
configured. Grundfos GO.
Flashing Data communication on RJ45 connector
7.1.3 LED2 is flashing red
LINK
Cause Remedy
The green LED shows whether the Ethernet cable is
properly connected to the RJ45 connector. No internal • Make sure that CIM
communication between 550 is fitted correctly in
CIM 550 and the the Grundfos host
Status Description
Grundfos host product. product.
Off No Ethernet Link on RJ45 connector
No internal • Check the cable
On Ethernet Link on RJ45 connector is OK communication between connection between
CIU 900 and the the Grundfos host
Grundfos host product. product and CIU 900
7. Fault finding
• Make sure that the
DANGER individual conductors
Electric shock are connected
Death or serious personal injury correctly, not reversed.
‐ Switch off the power supply before you • Check the power
start any work on the product. Make supply to the Grundfos
sure that the power supply cannot be host product.
switched on accidentally.
7.1.4 LED1 is flashing green
Cause Remedy
The startup phase takes • Wait for 120 seconds.
120 seconds.

12
 English (GB)
7.1.5 LED1 is permanently red 8. Decommissioning
Cause Remedy
CAUTION
CIM 550 is not • Configure CIM 550 via Cyber security hazard
configured. Grundfos GO. Minor or moderate personal injury
‐ Delete all information before
7.1.6 LED2 is permanently red decommissioning. Push the reset
Cause Remedy button on CIM 550.

The module does not • Contact the nearest

support the connected Grundfos company. 9. Technical data
Grundfos host product.

7.1.7 LED1 is flashing red Application layer DHCP, HTTP, HTTPS, Ping
Transport layer TCP, UDP
Cause Remedy
Internet layer Internet protocol V4 (IPv4)
The GiC communication • Check the Ethernet
is lost or there is no cable. ARP, Media Access Control,
communication to the Link layer
• Check the router Ethernet
server.
settings. Screened, twisted-pair cable,
• Make sure that the CAT5, CAT5e or CAT6
contract with Grundfos Ethernet cable
Auto-crossover detection (auto
is valid, and that there MDI-X)
is access to the GiC
data. Transmission 10 Mbit/s, 100 Mbit/s (auto-
speed detected)
7.1.8 No connection of CIM 550 to GiC Industrial
Cause Remedy Ethernet GiC / GDP
protocols
No connection to the • Make sure that the
GiC server. Only use a dedicated interface
contract with Grundfos
Power supply slot for a CIM module in the
is valid, and that there
Grundfos host product.
is access to the GiC
data. Min./Max. -25 to +70 °C
storage
• Check the temperature -13 to +158 °F
commissioning status
on the GiC system Min./Max. -20 to +70 °C
page. operation
temperatures -4 to +158 °F
7.1.9 LED3 for the RS-485 interface is flashing red
Modbus RTU connection, type RS-485
Cause Remedy
The communication with • Make sure that the Screened, twisted-pair cable
the Modbus RTU slaves Modbus wire
slaves have unique Min. 0.25 mm2 / Min. 23 AWG
is not working. configuration
Modbus RTU Conductors: D0, D1 and common
addresses.
Screened, twisted-pair cable
• Check the Modbus GENIbus wire Min. 0.25 mm2 / Min. 23 AWG
RTU parameter configuration Conductors: A(+), B(-) and Y
settings such as baud
(common)
rate, parity bits, start/
stop bits. Maximum cable
1200 m (4000 ft)
length
No cloud driver for the • Load a cloud driver for
Modbus RTU slave the Modbus RTU slave Slave address 1-247 (default 231)
device has been loaded device. Preset to "Off"
to CIM 550. Line termination
Position "On" for line termination

13
English (GB)

Bluetooth information

2400 - 2483,5 MHz (ISM

Frequency of operation
band)
Modulation type GFSK
Data rate 1 Mbps
5 dBm EIRP with internal
Transmit power
antenna

10. Disposing of the product

This product or parts of it must be disposed of in an
environmentally sound way.
1. Use the public or private waste collection service.

2. If this is not possible, contact the nearest

Grundfos company or service workshop.

The crossed-out wheelie bin

symbol on a product means
that it must be disposed of
separately from household
waste. When a product
marked with this symbol
reaches its end of life, take it
to a collection point
designated by the local waste
disposal authorities. The
separate collection and
recycling of such products will
help protect the environment
and human health.

See also end-of-life information at

www.grundfos.com/product-recycling.

14
Grundfos companies

Argentina China Greece

Bombas GRUNDFOS de Argentina S.A.
Ruta Panamericana km. 37.500industin
1619 - Garín Pcia. de B.A.
Tel.: +54-3327 414 444
Fax: +54-3327 45 3190
Australia
GRUNDFOS Pumps Pty. Ltd.
P.O. Box 2040
Regency Park
South Australia 5942
Tel.: +61-8-8461-4611
Fax: +61-8-8340-0155
Austria
GRUNDFOS Pumpen Vertrieb
Ges.m.b.H.
Grundfosstraße 2
A-5082 Grödig/Salzburg
Tel.: +43-6246-883-0
Fax: +43-6246-883-30
Belgium
N.V. GRUNDFOS Bellux S.A.
Boomsesteenweg 81-83
B-2630 Aartselaar
Tel.: +32-3-870 7300
Fax: +32-3-870 7301
Belarus
Представительство ГРУНДФОС в
Минске
220125, Минск
ул. Шафарнянская, 11, оф. 56, БЦ
«Порт»
Тел.: +375 17 397 397 3
+375 17 397 397 4
Факс: +375 17 397 397 1
E-mail: minsk@grundfos.com
Bosnia and Herzegovina
GRUNDFOS Sarajevo
Zmaja od Bosne 7-7A
BiH-71000 Sarajevo
Tel.: +387 33 592 480
Fax: +387 33 590 465
www.ba.grundfos.com
E-mail: grundfos@bih.net.ba
Brazil
BOMBAS GRUNDFOS DO BRASIL
Av. Humberto de Alencar Castelo
Branco, 630
CEP 09850 - 300
São Bernardo do Campo - SP
Tel.: +55-11 4393 5533
Fax: +55-11 4343 5015
Bulgaria
Grundfos Bulgaria EOOD
Slatina District
Iztochna Tangenta street no. 100
BG - 1592 Sofia
Tel.: +359 2 49 22 200
Fax: +359 2 49 22 201
E-mail: bulgaria@grundfos.bg
Canada
GRUNDFOS Canada inc.
2941 Brighton Road
Oakville, Ontario
L6H 6C9
Tel.: +1-905 829 9533
Fax: +1-905 829 9512
GRUNDFOS Pumps (Shanghai) Co. Ltd.
10F The Hub, No. 33 Suhong Road
Minhang District
Shanghai 201106 PRC
Tel.: +86 21 612 252 22
Fax: +86 21 612 253 33
Columbia
GRUNDFOS Colombia S.A.S.
Km 1.5 vía Siberia-Cota Conj. Potrero
Chico,
Parque Empresarial Arcos de Cota Bod.
1A.
Cota, Cundinamarca
Tel.: +57(1)-2913444
Fax: +57(1)-8764586
Croatia
GRUNDFOS CROATIA d.o.o.
Buzinski prilaz 38, Buzin
HR-10010 Zagreb
Tel.: +385 1 6595 400
Fax: +385 1 6595 499
www.hr.grundfos.com
Czech Republic
GRUNDFOS Sales Czechia and Slovakia
s.r.o.
Čajkovského 21
779 00 Olomouc
Tel.: +420-585-716 111
Denmark
GRUNDFOS DK A/S
Martin Bachs Vej 3
DK-8850 Bjerringbro
Tel.: +45-87 50 50 50
Fax: +45-87 50 51 51
E-mail: info_GDK@grundfos.com
www.grundfos.com/DK
Estonia
GRUNDFOS Pumps Eesti OÜ
Peterburi tee 92G
11415 Tallinn
Tel.: + 372 606 1690
Fax: + 372 606 1691
Finland
OY GRUNDFOS Pumput AB
Trukkikuja 1
FI-01360 Vantaa
Tel.: +358-(0) 207 889 500
France
Pompes GRUNDFOS Distribution S.A.
Parc d’Activités de Chesnes
57, rue de Malacombe
F-38290 St. Quentin Fallavier (Lyon)
Tel.: +33-4 74 82 15 15
Fax: +33-4 74 94 10 51
Germany
GRUNDFOS GMBH
Schlüterstr. 33
40699 Erkrath
Tel.: +49-(0) 211 929 69-0
Fax: +49-(0) 211 929 69-3799
E-mail: infoservice@grundfos.de
Service in Deutschland:
kundendienst@grundfos.de
GRUNDFOS Hellas A.E.B.E.
20th km. Athinon-Markopoulou Av.
P.O. Box 71
GR-19002 Peania
Tel.: +0030-210-66 83 400
Fax: +0030-210-66 46 273
Hong Kong
GRUNDFOS Pumps (Hong Kong) Ltd.
Unit 1, Ground floor, Siu Wai industrial
Centre
29-33 Wing Hong Street & 68 King Lam
Street, Cheung Sha Wan
Kowloon
Tel.: +852-27861706 / 27861741
Fax: +852-27858664
Hungary
GRUNDFOS Hungária Kft.
Tópark u. 8
H-2045 Törökbálint
Tel.: +36-23 511 110
Fax: +36-23 511 111
India
GRUNDFOS Pumps india Private Limited
118 Old Mahabalipuram Road
Thoraipakkam
Chennai 600 097
Tel.: +91-44 2496 6800
Indonesia
PT GRUNDFOS Pompa
Graha intirub Lt. 2 & 3
Jln. Cililitan Besar No.454. Makasar,
Jakarta Timur
ID-Jakarta 13650
Tel.: +62 21-469-51900
Fax: +62 21-460 6910 / 460 6901
Ireland
GRUNDFOS (Ireland) Ltd.
Unit A, Merrywell Business Park
Ballymount Road Lower
Dublin 12
Tel.: +353-1-4089 800
Fax: +353-1-4089 830
Italy
GRUNDFOS Pompe Italia S.r.l.
Via Gran Sasso 4
I-20060 Truccazzano (Milano)
Tel.: +39-02-95838112
Fax: +39-02-95309290 / 95838461
Japan
GRUNDFOS Pumps K.K.
1-2-3, Shin-Miyakoda, Kita-ku
Hamamatsu
431-2103 Japan
Tel.: +81 53 428 4760
Fax: +81 53 428 5005
Korea
GRUNDFOS Pumps Korea Ltd.
6th Floor, Aju Building 679-5
Yeoksam-dong, Kangnam-ku, 135-916
Seoul, Korea
Tel.: +82-2-5317 600
Fax: +82-2-5633 725

Latvia
SIA GRUNDFOS Pumps Latvia
Deglava biznesa centrs
Augusta Deglava ielā 60
LV-1035, Rīga,
Tel.: + 371 714 9640, 7 149 641
Fax: + 371 914 9646
Lithuania
GRUNDFOS Pumps UAB
Smolensko g. 6
LT-03201 Vilnius
Tel.: + 370 52 395 430
Fax: + 370 52 395 431
Malaysia
GRUNDFOS Pumps Sdn. Bhd.
7 Jalan Peguam U1/25
Glenmarie industrial Park
40150 Shah Alam, Selangor
Tel.: +60-3-5569 2922
Fax: +60-3-5569 2866
Mexico
Bombas GRUNDFOS de México
S.A. de C.V.
Boulevard TLC No. 15
Parque industrial Stiva Aeropuerto
Apodaca, N.L. 66600
Tel.: +52-81-8144 4000
Fax: +52-81-8144 4010
Netherlands
GRUNDFOS Netherlands
Veluwezoom 35
1326 AE Almere
Postbus 22015
1302 CA ALMERE
Tel.: +31-88-478 6336
Fax: +31-88-478 6332
E-mail: info_gnl@grundfos.com
New Zealand
GRUNDFOS Pumps NZ Ltd.
17 Beatrice Tinsley Crescent
North Harbour Industrial Estate
Albany, Auckland
Tel.: +64-9-415 3240
Fax: +64-9-415 3250
Norway
GRUNDFOS Pumper A/S
Strømsveien 344
Postboks 235, Leirdal
N-1011 Oslo
Tel.: +47-22 90 47 00
Fax: +47-22 32 21 50
Poland
GRUNDFOS Pompy Sp. z o.o.
ul. Klonowa 23
Baranowo k. Poznania
PL-62-081 Przeźmierowo
Tel.: (+48-61) 650 13 00
Fax: (+48-61) 650 13 50
Portugal
Bombas GRUNDFOS Portugal, S.A.
Rua Calvet de Magalhães, 241
Apartado 1079
P-2770-153 Paço de Arcos
Tel.: +351-21-440 76 00
Fax: +351-21-440 76 90
Grundfos companies
Romania Taiwan
GRUNDFOS Pompe România SRL GRUNDFOS Pumps (Taiwan) Ltd.
S-PARK BUSINESS CENTER, Clădirea 7 Floor, 219 Min-Chuan Road
A2, etaj 2 Taichung, Taiwan, R.O.C.
Str. Tipografilor, Nr. 11-15, Sector 1, Cod Tel.: +886-4-2305 0868
013714 Fax: +886-4-2305 0878
Bucuresti, Romania
Tel.: 004 021 2004 100
Thailand
E-mail: romania@grundfos.ro GRUNDFOS (Thailand) Ltd.
92 Chaloem Phrakiat Rama 9 Road
Russia Dokmai, Pravej, Bangkok 10250
ООО Грундфос Россия Tel.: +66-2-725 8999
ул. Школьная, 39-41 Fax: +66-2-725 8998
Москва, RU-109544, Russia
Тел. (+7) 495 564-88-00 (495) 737-30-00
Turkey
Факс (+7) 495 564 8811 GRUNDFOS POMPA San. ve Tic. Ltd.
E-mail grundfos.moscow@grundfos.com Sti.
Gebze Organize Sanayi Bölgesi
Serbia Ihsan dede Caddesi
Grundfos Srbija d.o.o. 2. yol 200. Sokak No. 204
Omladinskih brigada 90b 41490 Gebze/ Kocaeli
11070 Novi Beograd Tel.: +90 - 262-679 7979
Tel.: +381 11 2258 740 Fax: +90 - 262-679 7905
Fax: +381 11 2281 769 E-mail: satis@grundfos.com
www.rs.grundfos.com
Ukraine
Singapore ТОВ "ГРУНДФОС УКРАЇНА"
GRUNDFOS (Singapore) Pte. Ltd. Бізнес Центр Європа
25 Jalan Tukang Столичне шосе, 103
Singapore 619264 м. Київ, 03131, Україна
Tel.: +65-6681 9688 Tel.: (+38 044) 237 04 00
Faxax: +65-6681 9689 Fax: (+38 044) 237 04 01
E-mail: ukraine@grundfos.com
Slovakia
GRUNDFOS s.r.o. United Arab Emirates
Prievozská 4D 821 09 BRATISLAVA GRUNDFOS Gulf Distribution
Tel.: +421 2 5020 1426 P.O. Box 16768
sk.grundfos.com Jebel Ali Free Zone, Dubai
Tel.: +971 4 8815 166
Slovenia Fax: +971 4 8815 136
GRUNDFOS LJUBLJANA, d.o.o.
Leskoškova 9e, 1122 Ljubljana United Kingdom
Tel.: +386 (0) 1 568 06 10 GRUNDFOS Pumps Ltd.
Fax: +386 (0)1 568 06 19 Grovebury Road
E-mail: tehnika-si@grundfos.com Leighton Buzzard/Beds. LU7 4TL
Tel.: +44-1525-850000
South Africa Fax: +44-1525-850011
GRUNDFOS (PTY) LTD
16 Lascelles Drive, Meadowbrook Estate U.S.A.
1609 Germiston, Johannesburg Global Headquarters for WU
Tel.: (+27) 10 248 6000 856 Koomey Road
Fax: (+27) 10 248 6002 Brookshire, Texas 77423 USA
E-mail: lgradidge@grundfos.com Phone: +1-630-236-5500
Spain Uzbekistan
Bombas GRUNDFOS España S.A. Grundfos Tashkent, Uzbekistan
Camino de la Fuentecilla, s/n The Representative Office of Grundfos
E-28110 Algete (Madrid) Kazakhstan in Uzbekistan
Tel.: +34-91-848 8800 38a, Oybek street, Tashkent
Fax: +34-91-628 0465 Tel.: (+998) 71 150 3290 / 71 150 3291
Fax: (+998) 71 150 3292
Sweden
GRUNDFOS AB
Box 333 (Lunnagårdsgatan 6)
431 24 Mölndal
Tel.: +46 31 332 23 000
Fax: +46 31 331 94 60
Switzerland
GRUNDFOS Pumpen AG
Bruggacherstrasse 10
CH-8117 Fällanden/ZH
Tel.: +41-44-806 8111
Fax: +41-44-806 8115
 92585574
ECM: 1348830

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10.2022
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