Check In Conversation (B2) Name: ___________________________

Score: _____/12
Task A: Multiple Choice Questions
1. How many kilos over the weight limit is the passenger’s hand baggage?
a) 18 kilograms
b) 12 kilograms
c) 6 kilograms
2. Why is the man angry about his case being overweight?
a) He says that the airline told him that the hand baggage weight limit was 20 kilograms.
b) He says that on a previous flight he was able to take the same weight of hand baggage without
any problems.
c) He says that his case was sold to him as a suitable size for hand baggage.
3. Why has the passenger been put on ‘stand by’ for boarding the flight?
a) He checked in after most of the other passengers had already done so.
b) He reserved the tickets only 24 hours before the flight’s departure.
c) He didn’t bring proof of purchasing the ticket with him.
4. Where is the passenger travelling too?
a) Stockholm.
b) St Petersburg.
c) Berlin.
5. What will the blonde-haired woman do?
a) Give the passenger his compensation.
b) She will announce the names of the stand-by passengers who can board the flight.
c) She will stand in front of a desk and look after the passenger until the flight leaves.
6. What has the check-in assistant done with the passenger’s case?
a) She has returned it to him with a security sticker.
b) She has taken it and is going to send it through to Berlin.
c) The man will have to check in the case again at his stopover in Berlin.
/6

Exercise B: True, False, or Doesn’t Say

True False Doesn’t Say
1. The man wants his case as hand baggage because it
has his newspaper in it.
2. The check-in assistant suggests removing some
things from the case.
3. He was one of the last to check-in because he got
stuck in traffic.
4. The check-in assistant says that overselling is a very
common policy.
5. If the man stands in front of the desk, he will receive
a boarding pass for the flight he bought a ticket for.
6. The man will have to pay extra charges for the
weight of his case.

/6
Answers
Exercise A

1. c)
2. c)
3. a)
4. c)
5. b)
6. a)

Exercise B

1. False (it has important paperwork)

2. True
3. Doesn’t Say (we don’t know why he checked in later than other passengers)
4. True
5. False (He will be on the next flight).
6. Doesn’t Say (This is never mentioned)

Video Link/Audio

https://www.youtube.com/watch?v=pdSG0ZqnHro&ab_channel=TravelEnglishListening