MOHAMAD AFFENDI BIN MOHAMED NOR

2021793359
NAMAF10A

MALAYSIA’S PERSONNEL MANAGEMENT SYSTEM HAS CHANGED THE

CULTURE AND BEHAVIOURS OF CIVIL SERVANTS SUBSTANTIALLY. DEBATE.

Civil employees in Malaysia, just like their counterparts in most other

countries throughout the world, are responsible for making choices that have an
impact on the broader population. In Malaysia, the general population and the civil
service are tasked with the responsibility of receiving a variety of services from the
Malaysian government, as well as guiding the nation towards increased
industrialization and growth. As a consequence of this, the public has quite high or
above-average expectations regarding the performance of public officials. A failure to
meet expectations is evidence of either incompetence or a lack of productivity. Even
worse, it may provoke emotions of betrayal because public officials are expected to
provide the highest level of service possible to the general public.

The lives of civil officials in Malaysia are heavily influenced by the country's
ethical standards and rules. The behaviour and discipline of Malaysia's public
servants are shaped by civil service ethics, which also serve to reinforce moral
principles and improve workplace productivity.

To this day, there have been formed and majorly recognised three different
sets of values which have been regarded as those which embody Malaysia's civil
service ideals. The "Bersih, Cekap, danAmanah" formula is the one that is being
advocated for. There should be optimal dosage of "Bersih," which is best translated
in the form of clean management practises; optimal dosage of "Cekap," which
ensures the highest level of productivity, quality, and efficiency; and a very strong
commitment for incorporating "Amanah," which ensures that the public sector
delivers its services free from practises of corruption. The "Amanah" idea requires
government workers to have affection for the country they serve. As a result, it is
expected of the public worker that they will infuse these principles into their work.
When dealing with a world that is more liberalised than in the past, it is crucial to
keep this in mind since a civil service that is both clean and efficient is required in
order to develop effective governance and compete successfully on a global scale.
MOHAMAD AFFENDI BIN MOHAMED NOR
2021793359
NAMAF10A

A personnel management system is an administrative tool that contributes to

the improvement of an employee's performance in terms of both their efficiency and
effectiveness. In Malaysia, businesses will be required to have a personnel
management system in place so that their employees may become more useful to
the organisation. Because they are the group that often deals with issues concerning
employees, the Human Resource department will be in charge of managing this
system. It is true that the personnel management system has brought about some
positive changes in the culture and behaviour of the public officials, but these
modifications have come about.

It has helped start the process of changing the way public officials in Malaysia
think when they are serving the public. The government of Malaysia has formed a
new organisation called the Performance Management & Delivery Unit (PEMANDU)
to aid civil officials in their quest for excellence in the execution of their official
responsibilities. Because dishonesty eats away at a person's productivity over time,
PEMANDU has been working to stamp it out of the civil service. Also at stake is the
public's trust in government officials, who should be role models for the general
populace. For instance, ministers and lawmakers are mandated to make public
statements of their holdings to combat corruption. Ministerial salaries are paid for by
the public, so the people have a right to know how their money is being spent.