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Manufacturing

Operations
Management (MOM)

System Vendors
MARCH 26, 2019
PREVIEW EDITION

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Manufacturing Operations Management (MOM) (Preview Edition)

Manufacturing Operations
Management (MOM)
Table of Contents
Revision Notes.........................................................................................................................................................3
Introduction .............................................................................................................................................................4
Solution Selection Guide Research Methodology ...........................................................................................5
How to Use This Guide ..........................................................................................................................................5
A Note About This Preview Edition .....................................................................................................................8
Vendor Name MOM Snapshot ............................................................................................................................9
Market Overview .................................................................................................................................................. 10
7 Lives of Mom Framework ................................................................................................................................. 14
Companies “Not Quite Mom” ........................................................................................................................... 16
42Q .......................................................................................................................................................................... 18
ABB .......................................................................................................................................................................... 19
Aegis Software ....................................................................................................................................................... 20
Aveva ....................................................................................................................................................................... 21
Critical Manufacturing / ASM Pacific Technology .......................................................................................... 23
Dassault Systèmes ................................................................................................................................................ 24
Epicor ...................................................................................................................................................................... 25
GE Digital ................................................................................................................................................................ 26
iBASEt ...................................................................................................................................................................... 28
Inductive Automation / Sepasoft ....................................................................................................................... 29
Infor / Forcam ........................................................................................................................................................ 30
Lighthouse Systems .............................................................................................................................................. 31
MPDV ...................................................................................................................................................................... 32
Oracle...................................................................................................................................................................... 33
Parsec ...................................................................................................................................................................... 34
Plex .......................................................................................................................................................................... 35
Rockwell Automation ........................................................................................................................................... 36
SAP ........................................................................................................................................................................... 37
Siemens .................................................................................................................................................................. 38
Recommendations................................................................................................................................................ 39
Industrial Transformation Resource Guide ..................................................................................................... 41

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Revision Notes
On rare occasions, LNS Research may revise this guide to reflect material changes in the market.
Changes may include a new vendor, commentary about consolidation of two or more vendors
through mergers and acquisitions, or in rare cases a vendor leaving the market. Document revisions
will not reflect changes in detail about any vendor, given the rapid pace of product evolution, partic-
ularly for Cloud software. For continued coverage and deeper analysis contact your LNS Research
client services representative to schedule a briefing with an analyst. Check here for the most current
edition of the guide.

Date Vendor(s) Affected Note

March 26, 2019 n/a Solution Selection Guide released

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Introduction
Manufacturing operations management (MOM) systems provide two traditional functions in the
manufacturing plant:

• Support and enforce manufacturing processes and procedures, and

• Bridge industrial automation systems that provide plant floor control to enterprise and busi-
ness operations systems.

We use the word traditional carefully because much is changing in the world of industrial software
thanks to Industrial Transformation, Industrie 4.0 and Smart Manufacturing initiatives. LNS Research
has long advised manufacturers to consider MOM as a starting point for industrial transformation
programs. According to a recent survey of manufacturers, more than 60% of companies are running
an industrial transformation program, or plan to within a year. This has led to a recent surge of organ-
izations considering MOM deployment as that starting point.

The enterprise, however, should never consider MOM as “just” a data collector for industrial trans-
formation. When coordinated and used effectively, the broad scope and set of MOM software
applications enable the industrial organizations to address many ongoing challenges throughout the
breadth of manufacturing industries; they include:

• Increase manufacturing profitability,

• Speed up product introduction,

• Improve quality,

• Achieve higher return on assets,

• Reduce business risk, and

• Improve customer responsiveness and service levels.

In today’s connected world, these business challenges are constantly changing as competition grows
and technology moves inexorably forward. MOM systems have been around for almost 30 years, and
in that time the world of IT systems, networking, and data management have changed beyond all
recognition; sadly, many factory systems less so. In the short term, MOM systems need to continue
in their main functions, plus evolve to support the changes taking place right now and those to come.
MOM functions help address corporate business objectives manufacturers set for themselves, so
when making plans for MOM, it’s essential to consider them in the context of the company’s strategic
objectives and vision. Certainly, vice versa: strategic plans should enable and use the value that MOM
can deliver.

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Solution Selection Guide Research Methodology


We designed the MOM Solution Selection Guide to help industrial organizations identify a short-list
of vendors best suited to their needs. To be included in the guide, vendors must demonstrate a com-
pelling combination of successful multi-site and multi-geography implementations across a range of
industries, broad and deep functionality, a modern technology platform, and a robust roadmap with
the needed resources for viability to continue to improve the MOM offering forward into the future.

Research analysts prepared the MOM Solution Selection Guide using data they collected from each
provider in a variety of ways. For most providers the process included responding to a detailed survey,
followed by one or multiple briefings. Part of the data collection process included checking refer-
ences provided by the vendors. Other end-user references came from LNS Research members, other
consulting clients, or meetings at various user group or industry events. Prior to publication vendors
had an opportunity to verify details for factual accuracy.

LNS Research makes every effort to study the majority of the vendors that potentially play in the MOM
space. The market certainly has its share of very small MOM vendors; we did not include them in this
guide since few if any, potential clients of LNS Research use them, or they are geographically or func-
tionally limited. Some of these vendors are start-ups, and some are legacy players. LNS Research may
cover some in future reports, and there are undoubtedly vendors that we haven’t yet heard of.

If you have interest in vendors not mentioned in this guide, please inquire.

How to Use This Guide


All entries in the MOM Solution Selection Guide represent the opinions of the authors based on their
industry experience and their view of the information collected using the methods described above.

The MOM market is quite mature but has recently shown a step up in activity; some of this due to
Industrial Transformation activities. Later in 2019, LNS Research will publish solution selection guides
about Industrial Internet of Things (IIoT) platforms and Industrial Analytics. Together, the three
guides offer in-depth information about the state of the market. The MOM Solution Selection Guide
describes the main players in the MOM market and examines the functionality and industries that
each vendor serves. Manufacturers should not view MOM as a simple point solution aimed at a single
plant. Instead, MOM should fit into a larger Operational Architecture that addresses issues across the
manufacturing enterprise. That Operational Architecture should also consider choices in platform,
tools, and apps beyond the scope of MOM.

To accomplish this goal, LNS Research recommends using its Industrial Transformation Framework
to develop an Operational Architecture that both supports Business Objectives and Operational Ex-
cellence while simultaneously driving MOM and other functional requirements.

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LNS RESEARCH “3P” EVALUATION MODEL

LNS Research developed a framework called the “3P evaluation model” to evaluate suppliers qualita-
tively. End-user companies (manufacturers and other industrials) have asked for a construct to
identify which software vendors strategically align with a MOM (or other) vision going forward. Ac-
cordingly, we developed a three-axis model based on positioning, presence and potential criteria:

POSITIONING | How well the vendor’s portfolio of technology and tools allows customers to accomplish
the functionality associated with best-in-class performance in a market. In the MOM context, this is
a reflection of the supplier’s breadth and depth of their offering vis-à-vis the ISA-95 model and our
understanding of MOM capabilities.

PRESENCE | The current market penetration of the vendor vis-à-vis the spectrum of capabilities associ-
ated with a particular market. It is a reflection of each supplier’s market share in the areas it focuses
on.

POTENTIAL | How well the vendor’s view of where it is taking its product set aligns with the LNS Re-
search vision for that particular market. In the context of MOM, this is a reflection of each supplier’s
strategy going forward and how well it aligns with LNS Research Seven Lives of MOM Framework and
customers’ expectations.

While the 3P model facilitates a numeric ranking, LNS Research has found that the relative weighting
varies widely by industry, geography and even economic fluctuations. Therefore, a static numerical
score is usually not valuable. Instead, we provide a prosaic rating ― a narrative of the relative
strengths or challenges a vendor faces. Members with specific needs or that desire a quantitative 3P
assessment should schedule an advisory meeting with LNS Research.

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With the widely available information on company-specific websites and business directory sites, this
report does not provide general corporate background information except for small companies that
may not be well-known.
COMPANY MOM SNAPSHOT

USING THE SNAPSHOT SECTION | Company snapshots are a table-style representation of each supplier’s
capabilities vis-à-vis MOM in general. Today nearly every supplier can claim to have much of the ISA-
95 functionality, so differentiating them by functionality alone is not sufficient. Choices come down
to feel, industry coverage, deployment, and general fit for the specific manufacturing organization.
Extra functions such as modern analytics may also influence choice.

FUNCTIONAL FOOTPRINT | This table captures how the vendor delivers capabilities in nine key functional
areas related to MOM:

• Planning and scheduling for batch and discrete manufacturing, including manufacturing pro-
cess management, and change control management

• Quality, HACCP, and product quality including NC/CAPA, SPC/SQC, supplier and plant quality
management. Note that quality refers only to that which is built into MOM solutions; LNS Re-
search covers quality management as a separate solution space.

• Document and compliance management, production asset management, asset tracking, MRO,
and preventive and predictive maintenance. Again, this is built into MOM (asset performance
management (APM 4.0) is a separate report).

• Analytics, including data historian, OEE, dashboards, enterprise manufacturing intelligence,


analytics, Big Data analytics

• Employee management such as people forecasting and scheduling, operator training

• Warehouse and shipping, traceability, genealogy, serialization and other capabilities around
tracking from supplier to customer

• Production execution, business process management, mobile visualization

• Product lifecycle management (PLM) integration (process and product design) into MOM,
with enterprise integration and IIoT platform integration

• MOM development platform and general integration and collaboration including automation/
control system integration, machine integration

DEPLOYMENT MODEL | This table identifies how the supplier delivers products, ranging from perpetual
licensed software at the user’s site, to Cloud or other hosted approaches, to MOM capabilities as a
service. It also gives a first indication of where the MOM solution sits related to the seven lives of
MOM.

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GEOGRAPHIC FOOTPRINT | This table identifies how the vendor delivers and supports products in the
various regions of the world.

INDUSTRY FOOTPRINT | This table relates how the supplier delivers in various industries and whether it
has functional capabilities tailored explicitly to specific sectors.

TARGET MARKETS | This table identifies how the vendor delivers products to organizations based on
size.

This guide serves as a critical executive resource once a company has decided to select a MOM solu-
tion. We encourage members to contact LNS Research since much more detail is available than we
can reflect in a summary or snapshot. Additionally, the members will benefit from research on how
to run a successful solution selection initiative.

A Note About This Preview Edition


This is a preview edition of the MOM Solution Selection Guide. Program members have access to
the full text as part of their membership. If you would like to learn more, contact LNS Research to
become a program member. The following text has been omitted for each vendor:

PRESENCE | (research narrative covering the second “P” in the LNS Research “3P” Evaluation Model)

POTENTIAL | (research narrative covering the third “P” in the LNS Research “3P” Evaluation Model)

BOTTOM LINE VIS-À-VIS APM 4.0 | (research summary and recommendations for considering the vendor
vis-à-vis MOM.)

SNAPSHOT | (a table-style representation of each supplier's capabilities vis-à-vis MOM; just below is a
fictional sample of the snapshot table)

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Vendor Name MOM Snapshot


FUNCTIONAL FOOTPRINT
Functional Area Support
Planning and scheduling Industry-specific finite scheduling
Quality Quality specification and check, nonconformance, SPC
Document management Integrate with electronic work instructions
Analytics Process, under-production intelligence apps, dashboard, OEE
Employee management Labor log, virtual trainer, skills matrix, calendar
Warehouse and shipping Warehouse management, material reception, tracking, genealogy
Production execution Batch, discrete, comprehensive workflow, electronic work instructions
PLM integration Solution-specific
Development platform Comprehensive including IIoT, DCS, ERP, machine integration

DEPLOYMENT MODEL
Market Characterization Models
Not provided Vendor cloud
Available Public cloud
Preferred or predominant model On-premise or private cloud
Seven Lives of MOM 4th life, modular MOM

GEOGRAPHIC FOOTPRINT
Market Characterization Regions
Market with some customers, supported either re-
North Africa
motely or via partners
Target market with substantial customer base, local
North and South America, Europe, South Africa, APAC, Middle East
support either direct or by agent
Not a supported geography Australia

INDUSTRY FOOTPRINT
Market Characterization Industries
Market with some customers Metals, mining, plastics, rubber
Target market with reasonable customer base CPG, consumer durable goods
Target market with substantial customer base, pri- Aerospace and defense, industrial equipment, electronics, life sciences,
mary focus automotive
Specialized industry functionality Automotive
Not a supported industry Oil and gas

TARGET MARKETS
Business Size Presence
Small (<$50M revenue) Not a target market
Mid-size (>$50M to <$500M revenue) Primary market
Large (>$500 Million to <$1B revenue) Primary Market
Very Large (>$1B revenue) Some sales

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Market Overview
TRADITIONAL MOM MODEL

As companies develop an Operational Architecture to support Business Objectives and Operational


Excellence, they include MOM and other functional requirements to achieve goals. These are im-
portant elements in any company’s Industrial Transformation journey.

To put all this in context, we examine the traditional MOM approach and then how things are chang-
ing. The ISA-95 standard has been used for many years to define the information technology and
automation hierarchy of manufacturing systems.

MOM (at level 3) has been a critical part of the infrastructure and functionality — it provides the
primary interface between plant and business plus operational control of the manufacturing plant.
As shown above, MOM focuses on helping to solve business challenges and achieve Business Ob-
jectives in the plant, and across the enterprise. Companies must manage each business challenge
while simultaneously dealing with day-to-day issues inside each plant or production facility.

There are many solutions that manufacturers put in place to address these issues individually. They
are often band-aid fixes using manual or spreadsheet-based processes, or packaged software pro-
grams that address a very specific problem. Although solutions may work in the short term, the result
is a plethora of unconnected tools that cause as many problems as they solve.

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These “point” solutions are notoriously difficult to replicate


and standardize across an entire supply and demand chain of a
manufacturing enterprise. They often take on a life of their own
with teams enhancing and extending them to meet changing
business needs; hence point solutions become issues in their
own right. Companies have not always conducted improve-
ments at the individual plant level in a coordinated, end-to-end
fashion with business processes, thereby never achieving full
value potential. At the same time, the world of industrial soft-
ware is changing rapidly, and so the environments in which the
old solutions run are becoming obsolete and difficult to main-
tain. Companies looking to generate more value from factories and the data generated therein need
to at least examine how to simplify and integrate shop floor systems. A more modern approach to
MOM will usually help.

The market for traditional MOM software solutions continues to evolve and mature, with a good se-
lection of full-scope manufacturing execution system (MES) and enterprise resource planning (ERP)
suppliers extending their offerings with better manufacturing / operations intelligence, mobile tech-
nologies, and planning and scheduling. Today we also see better workflow and process integration
across more user roles and existing systems.
MOM SHRINKS

From the late 1980s, and particularly in the following decade, the MOM market expanded rapidly,
with investment almost exclusively coming from independent start-ups. Entrepreneurs from the in-
dustrial controls field were the creators of many of these small vendors, and thus were successful at
selling into manufacturing plants as a layer of supervisory and management software on top of con-
trol systems and manual manufacturing processes.

The benefit for a controls company in having a MOM offering was clear. And so, the first wave of
consolidation took place, as many controls companies acquired independent MOM suppliers. Busi-
ness software vendors were the next to recognize the opportunity, and we saw a spending spree as
many tried to influence customers to buy plant-focused MOM solutions from business software ven-
dors rather than controls companies. With the battlegrounds set, the next round of acquisitions was
more concentrated on special functionality and finally, with the advent of Industrial Transformation,
on platforms that will integrate everything from design through manufacturing to supply chain and
customer service.

The evolution has left the market in a very different state, and the MOM Solution Selection Guide
examines the current categories of vendors.

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MOVING TARGET FOR MOM

Over the last thirty years, the market for integrated MOM solutions has grown slowly but surely.
Other business solutions like ERP have become much bigger, but the opportunities for MOM are at
a crossroads — Industrial Transformation requires the delivery of data to drive business improve-
ment, and many MOM functions generate and use such data. Today, in early 2019, the outcomes of
Industrial Transformation, and the impact of cloud and Internet of Things (IoT) platforms on manu-
facturing companies is starting to mature but is still a moving target.

Some MOM suppliers are addressing these changes by investing in flexible, managed development
integration and collaboration platforms, as well as cloud technologies that will facilitate rapid global
deployments of highly-integrated business and manufacturing solutions. When a manufacturer sets
out to choose software, it’s imperative that it meets performance, availability, and ease-of-use criteria
required for the many different roles across the industrial / manufacturing organization. Additionally,
it’s imperative that it can easily reconfigure the software, and that it’s adaptable and agile to support
continuous improvement activities. MOM systems must be living, adapting systems that can support
people and ever-evolving manufacturing strategies to create a competitive advantage.
NEW DRIVERS

Today, there are two closely related yet distinct drivers for MOM implementation: the need to imple-
ment MOM as part of an Industrial Transformation program, and the desire to integrate the plant with
business systems. In many ways, the former is a more advanced version of simple integration. Fre-
quently, companies embarking on a more ambitious Industrial Transformation will revisit existing
MOM solutions to drive standardization across sites and to include them in the enterprise-wide IIoT
platform.

This last point is vital: given where the manufacturing technology industry is today. We could argue
that undertaking a MOM project on its own is not enough to keep up with the accelerating changes
emerging along with and by IIoT, Smart Manufacturing and Industrie 4.0. However, choosing to start
a digital transformation journey with a MOM project is a valid and low-risk approach. MOM systems
have, for decades, been collecting manufacturing data in time series as well as structured information;
the data in a MOM system is a valuable starting point for the wide-ranging data that will be required
for Industrial Transformation.
INDUSTRY CONSIDERATIONS

With a clear understanding of where the MOM market is going, we offer this shortlist of MOM ven-
dors that can deliver according to your company’s needs. Since each vertical manufacturing industry
has its own set of unique challenges, terminologies, and approaches, no single MOM software sup-
plier is superlative across every sector. Indeed, there is little overlap between process and discrete
manufacturing MOM solutions, and so here we exclude pure process industry vendors; we will cover
them in a later report. In the meantime, the Asset Performance Management Solution Selection Guide
will help readers since there is considerable overlap in MOM and APM vendors in the process indus-
tries.

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Even within the batch and discrete industries, there exists considerable differences in offerings in
terms of functionality, deploy-ability, and modernity (although the definition of modernity is, to a
certain point, in the eye of the beholder). Given the continual change, it’s important for companies
to take an analytical and comparative approach to choose the right solution. This guide delivers in-
formation on top vendors, and enables the industrial company to make a shortlist of potential MOM
solutions to fit its unique needs. First, it’s helpful to further examine the market, understand the
seven lives of MOM, and get a sense of the outliers; these topics help the reader relate to the differ-
ences across the vendors.
INDUSTRY SECTORS

The MOM market is diverse and covers a wide variety of industry segments. Many dozens of MOM
vendors serve that market, which ranges from the largest industrial giants to manufacturing compa-
nies of just a handful of employees. Covering all of them in a single solution selection guide is
impossible. This report includes all the major players plus a cross-section of other MOM vendors to
give a good indication of the possibilities. Manufacturers considering vendors not covered in this
report should contact LNS Research for help in comparing to vendors in this document.

The market is also divided by industry. We break down sectors into three groupings to compare con-
trol systems and MOM solutions:

• Process manufacturing, where the product is produced continuously; highly automated with
distributed control systems (DCS) and the main focus for performance is on the asset rather
than the product. Industries in this grouping include oil and gas, petrochemicals, fertilizers,
power generation, and minerals and mining.

• Batch manufacturing, where products are typically made from a recipe and in batches; control
is via programmable logic control (PLC) or simplified DCS, and the performance focus is prod-
uct quality. Sectors include food and beverage, fast-moving consumer goods,
pharmaceuticals, paints, and fine chemicals.

• Discrete manufacturing, to produce individual things from the smallest screw to large equip-
ment; control can be PLC, supervised by people, or highly automated. Discrete industries
include automotive, aerospace and defense, medical device and equipment, large machinery,
electronics, semiconductor, and other components ― a very broad range of things.

Many manufacturers make product in more than one of these categories, and they may require dif-
ferent solutions by manufacturing department. Most, however, fit themselves into one or two of the
three main categories; often one vendor can serve this manufacturer. However, there is a clear delin-
eation in the MOM market between process industries and the others.

We believe a solution selection guide is far more useful when it focuses on helping a particular mar-
ket. We can easily split the MOM market into two, with little overlap for manufacturers (but some in
vendors). Indeed, the manufacturing software market for process industries is much more focused
on asset performance than on production execution and the traditional MOM spaces. Therefore, this
solution selection guide zeros in on MOM solutions for discrete and batch markets, with a MOM
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Solution Selection Guide for process manufacturing in the future. Some vendors, especially large
controls companies, cover both markets; in these cases, we examine their discrete and batch MOM
functionality for the sake of fair comparison.

• Process industry vendors not covered in this report are Aspen Technology, Honeywell and
Yokogawa.

• Those with both process and batch/discrete capabilities are ABB, Aveva, Rockwell Automation,
SAP, and Siemens.

7 Lives of Mom Framework


As the world of MOM moves inexorably towards the IIoT, the role a MOM system plays in the man-
ufacturing enterprise will change. In particular, a much broader set of functions will use the data
generated and consumed by MOM systems, such as analytics and maintenance. While we look at the
functionality of competing MOM systems in this report, it’s important to consider the relative levels
of integration of the current and upcoming MOM systems into the IIoT.

The seven lives of MOM as defined by LNS Research begins with “no MOM” where plants may have
automation, but no central management system is in place. Usually, the company will undertake the
management functions with paper. This group is still by far the largest. Our most recent survey shows
that close to 80% of factories do not have a MOM system.

We then move to “traditional, monolithic MOM,” the typical big software solution that includes most
ISA-95 functionality all bundled together and usually managed through a proprietary database in the
plant. The clear majority of MOM solutions today include a monolithic MOM system running in the
plant (often one per plant).

The remaining lives of MOM (third through seventh) are today just emerging or don’t yet exist. It is,
however, good to recognize the paths to future states so that manufacturing leaders can understand
the options. At this stage of maturity, there is a potential split in the path. The first is “cloud MOM”
and the other we shall call “modular MOM.”

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Cloud-based MOM is starting to get some traction in several industries. It makes a lot of sense for
many MOM functions, especially where business systems already run in the Cloud, and there is a
natural tendency towards integration. For example, enterprise quality systems are often Cloud-based,
so it would seem logical to combine quality data from plant and enterprise in the Cloud. There are
industries and functions that, to many people, simply need to be in the plant and close to the auto-
mation and process. Concerns about latency, communications reliability, and even security cause a
lot of fear. In the past, companies with these concerns would have been justified. Today’s networking
and computing technology means the reality is probably much less worrying than the theory. How-
ever, fast data capture will probably stay in the plant for the foreseeable future.

The concept of the distributed “modular MOM” takes us back to the early days of standardization
and the ISA-95 MOM standard. ISA-95 defines a series of interconnecting functional modules, each
with a specific role and each with clearly defined interfaces for inter-module communication. This
would seem to be the perfect modular MOM system with pre-defined interfaces that would even
allow a company to mix and match vendors for particular modules. Alas, the reality is that MOM ven-
dors used ISA-95 as a proof point for functionality. They claim to be fully compliant because they
support all the functions, but lack the modularity defined in the standard.

The good news: modularity is coming quickly. Many of the big MOM vendors are also players in the
IIoT market, and they quickly recognized that many MOM features will run on future IIoT platforms.
Making their systems modular now allows them to gradually port functionality to be true native apps
in an IIoT infrastructure.

This brings us to the transitionary life of MOM “IIoT platform with some MOM apps.” This is the state
of play for IIoT platform leaders that focus on manufacturing. As each develops its platform, they
gradually develop MOM functionality. While this is encouraging for the future of MOM, manufactur-
ing leaders today have difficult choices to make when choosing a MOM route. If a manufacturer has
decided on an Industrial Transformation strategy, then it should include a MOM strategy within it.
Many such companies will already have MOM in place while others will be looking to start from lim-
ited MOM functionality. As IIoT platforms mature and the choice of native apps grows, the benefits
of taking an IIoT platform approach will expand. Today, existing MOM solutions are much more pow-
erful and complete. LNS Research will be looking at the leadership needed to solve this dichotomy.

The sixth life is “MOM apps on IIoT” ― the IIoT platform will have sufficient apps to deliver function-
ality required for MOM on-premise, across the enterprise, and beyond. Different vendors will deliver
these apps, not just the owner of the IIoT platform.

The seventh life, “no MOM,” occurs when the difference between MOM or other apps in an enter-
prise blur into Industry 4.0 solutions and we christen it MOM 4.0 (truly no MOM). Today it’s a dream,
but one we hope will start to emerge before we publish our next edition of the MOM Solution Selec-
tion Guide!

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Companies “Not Quite Mom”


The state of the MOM market is continually changing and, although we always talk about MOM sys-
tems, the reality is that there are a series of functions performed by software that make up what the
ISA-95 defines as MOM. Tradition has it that most manufacturers who want MOM functionality go
out to tender and get offers of a complete system from a selection of pre-qualified vendors. However,
just as we learned in exploring the seven lives of MOM, vendors are gradually moving towards a more
modular approach to delivering functionality, and to supporting that functionality on IIoT platforms.

This trend will lead to an opportunity for manufacturers to choose a base MOM solution and add to
it via specialized apps genuinely focused on the specific needs of the manufacturing company. It’s
too early in the development of independent MOM apps to list them here, but manufacturers with
unusual MOM requirements should talk with an LNS Research analyst about a path forward (assum-
ing that developing your own solution from scratch is not an option ― thankfully).

Several products in the market are not MOM systems but deserve mention.
NOT QUITE MOM: OSISOFT, THE PI SYSTEM

https://www.osisoft.com/
The first is a data historian. Many MOM vendors have a historian as part (often somewhat separated)
of the MOM solution, but this is one application the manufacturer can buy separately; this can be
wise if the company has goals for sophisticated analytics and multi-site data collection. The reason
many manufacturers choose to use a third-party data historian is that one vendor, OSIsoft with The
PI System, dominates the market, especially for large process industry solutions. OSIsoft itself calls
the PI System a data infrastructure because it organizes data in a way that allows companies to con-
duct analytics directly on the system and to build applications on top of the PI System.

OSIsoft has grown to dominance through a single-minded focus on The PI System. It has a reputation
for supporting third-party application developers and delivering solutions from small to enterprise-
wide with millions of data points. As IIoT and control system vendors deploy new architectures,
OSIsoft will need to be on its toes to maintain its market position. For example, the LNS Research
definition of an IIoT platform includes historical (time series) data as one of the three fundamental
data types that companies must support. This brings us to a pair of well-known names that focus more
on manufacturing and therefore offer some MOM functionality.
NOT QUITE MOM: MICROSOFT

https://azure.microsoft.com/en-us/overview/iot/
Microsoft is, with its Azure IoT platform, already well-engaged in the manufacturing world. Azure
comes with an extensive third-party app store, and manufacturing apps are starting to appear. We
expect that to accelerate substantially in 2019 and beyond, and the advent of Azure Time Series In-
sights as a simplified historian will allow companies to leverage analytics apps and manufacturing
intelligence capabilities directly with Azure rather than through MOM-based functionality.

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NOT QUITE MOM: AMAZON WEB SERVICES (AWS)

https://aws.amazon.com/
AWS is a newcomer to the factory, going after the vast cloud opportunities that arise from MOM and
other factory solutions. Indeed, many of the MOM providers use AWS as the cloud base. Their recent
announcement of a time series data solution, Amazon Timestream, reinforces this goal. Timestream
will run on the Amazon cloud and therefore scale easily. It will also be a low-cost way to get time
series data from multiple plants into a single database (of course, OSIsoft has been doing this for
decades). Pure cloud solutions will be very interesting for those with many plants but relatively few
data points per plant, where PI and the like may be overkill. The key to success will be the develop-
ment of third party and AWS apps to support the database, especially for analytics.
NOT QUITE MOM: SAVIGENT

http://savigent.com/
In our research, it is not unusual for us to come across vendors that do not fit into a particular category
of software that we cover in detail. Some of these vendors offer something unique and potentially
valuable to a large section of our members. One such company, Savigent, deals with manufacturing-
centric workflow management and has had considerable success in a variety of manufacturing indus-
tries, ranging from food to electronics.

What makes Savigent particularly interesting is that it allows manufacturers to configure workflows
across the enterprise in a standard way, even though the solution for each plant may widely differ. As
companies consider the Industrial Transformation journey, they should consider tools such as Savi-
gent as a means to broader, deeper integration. Broader integration comes from the ability to
combine information from manufacturing (MOM) with ERP and supply chain. Deeper integration
uses existing data sources with Savigent’s manufacturing intelligence and analysis tools to digitalize
continuous improvement and experiment with new workflows. Broad and deep is undoubtedly the
ultimate goal on offer, and Savigent’s platform allows OT and engineering staff to configure workflow
without programming knowledge, enabling them to try new ideas. In the context of this report, man-
ufacturers should consider the possibilities of integrating existing disparate MOM solutions when
starting their Industrial Transformation journey.

Savigent isn’t the only BPM solution, but they are solely focused on manufacturing and can integrate
with many solutions and systems. When we look at where MOM is going, we can see why the last few
systems are worth mentioning. We can imagine a MOM solution based on a corporate cloud system
with built-in manufacturing databases, a collection of industry-focused apps and a BPM system to
make it all work ― anyone for the sixth life of MOM?

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42Q
https://www.42-q.com/
42Q is unique in the MOM industry; it offers only a single instance cloud-based MOM solution. The
company started in 2016 as an offshoot of the global contract manufacturing company, Sanmina which
uses 42Q MES in most of its plants worldwide. 42Q focuses strongly on discrete industries including
highly regulated ones such as aerospace and medical device.

42Q has taken advantage of being in the cloud to provide solutions such as multi-plant visibility and
electronic device records that support global manufacturing plants. As usually conservative manufac-
turing process engineers start to see the benefit of cloud solutions, cloud MES applications will start
to gain favor.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | 42Q has a single multi-tenant cloud-based MOM system that fulfills many MOM require-
ments for fast-paced discrete manufacturing. Although it has had success and can demonstrate it to
clients through Sanmina's large global installation, 42Q still has a hard time overcoming the "not in-
stalled here" syndrome (not on-premise). Manufacturing operations staff need a lot of convincing to
install critical software in the cloud. 42Q uses a lot of its marketing effort to convince clients about
availability, security, and latency, and will need to continue to do so for the near future.

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ABB
http://www.abb.com/
ABB is a European technology company (initially a merger between Asea and Boveri) that has contin-
ued to grow over decades organically and through mergers and acquisitions (M&A). It primarily
focuses on utility, industry, transport and infrastructure industries, but over the last few years has
increased offerings in batch and discrete. To that end, ABB acquired Bernecker + Rainer Industrie-
Elektronik GmbH (B&R) in 2017, greatly expanding its capabilities in manufacturing automation and
machine integration. Although ABB Ability™ Manufacturing Operations Management was not part of
that acquisition, we expect to see integration across the discrete manufacturing capabilities grow over
the next few years.

ABB Ability is modular, incorporates most of the expected functionality of a modern MOM solution,
and has extended capabilities in some areas such as quality and warehouse management. One inter-
esting solution worth investigating is the Virtual Trainer that companies can use for continual
updating and checking of skills during the production process. In its traditional process industry so-
lutions, ABB is strong in APM, and it brings some of those capabilities to equipment maintenance
management. As a relative newcomer to the MOM market for batch and discrete, ABB is wise to be
introducing a comprehensive set of application development tools and the environment in which to
build MOM apps. Also, by the time this report is released, a new UI and toolkit for development will
be available. Companies can deploy ABB Ability in cloud or on-premise (or a mix).
3P EVALUATION OF MOM OFFERINGS

POSITIONING | ABB has been a major process industry vendor for decades and positions itself as a mod-
ern software-driven controls system vendor. It continues that theme in the MOM world with an
integration message from device to enterprise and the size and capability to deliver everything eve-
rywhere.

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Aegis Software
https://www.aiscorp.com/
Aegis Software is a mature, independent MOM vendor focused on complex discrete manufacturing
industries, especially electronics, medical devices, aerospace and defense, and other regulated in-
dustries. Built as an integrated suite of typical MOM modules, Aegis FactoryLogix differentiates itself
primarily as highly skilled in certain sectors, and by covering a broad field of disciplines from new
product introduction (NPI) to logistics. Aegis has built, rather than buy, everything around the Fac-
toryLogix database and so tightly integrates the various functions without artificial borders between
acquired solutions, often seen in other MOM solutions.

FactoryLogix’s long life has allowed it to develop deep and integrated functionality that will suit cus-
tomers from many complex discrete manufacturers. It is especially strong in surface mount
technology (SMT) and advanced electronics with considerable success in China. Aegis accepts that
complex customers have complex processes and some customization will be required. For example,
Aegis has built a strong reputation for its support of machine builders, integrating FactoryLogix into
the machine, thus helping the machine builder give customers a full set of MOM functionality with
expansion possibilities, a sophisticated user interface and out of the box analytics.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Aegis has built itself a strong reputation for delivery based on doing it themselves. It
doesn’t have system integrators, so engages directly with clients — sometimes doing joint projects
with client teams. They focus on semi-complex to complex discrete manufacturing, especially where
control and traceability are required.

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Aveva
http://www.aveva.com/
Aveva is a UK-based industrial software company that covers industries from oil and gas to CPG. It
was created from the old Aveva and Schneider Electric industrial software division, and is a public
company with 60% ownership by Schneider Electric. Aveva covers design and process areas as well
as MOM in many fields such as mining (Ampla), and tools in the oil and gas industry, and, most im-
portantly for this report, CPG companies served by Wonderware MES. It’s also important to note that
Aveva is now purely a software company and so can benefit from the flexibility that software compa-
nies display, and the talent they can attract.

Wonderware MES is a mature, full function model-driven MOM package that has traditionally been
firmly in-the-plant on-premise solutions. Recently it made progress in the market especially for
smaller MES solutions that can drive digital lean, and report better than before rather than take an
enterprise approach. However, the future for Aveva in MOM clearly revolves around Digital Trans-
formation in large enterprises. This will mean a much closer integration to high level (IIoT) platforms,
and today, Aveva is working towards a cloud and data lake-based platform for integration across the
entire Aveva software solutions portfolio. Early applications already include equipment events and
OEE, and we hope to see the model-based approach with workflow management as a backbone to
integrate the solutions.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | The creation of Aveva brings advantages and challenges; it’s clear that some potential
customers are confused, and that potential Schneider Electric customers may buy Aveva software
from Schneider. Aveva is clearly working to position its various brands, especially Wonderware, in
their strong markets. The roadmap to support existing markets as well as new markets that come from
the old Aveva side is under development.

PRESENCE | Wonderware has one of the longest histories in SCADA and MES. It has built a vast installed
base in SCADA and has excellent penetration in the CPG MOM market. With its other software solu-
tions, Aveva covers a wide variety of markets including oil and gas, mining, food and beverage, CPG,
chemical, and life sciences, and serves process industry customers from engineering through asset
performance to control and planning.

POTENTIAL | The merger of Aveva and Schneider Electric software creates another major player in the
industrial software space. In the MOM world, Aveva has real potential to expand offerings with the
platform approach and to use its already powerful Skelta BPM capabilities; we believe BPM will be a
key component of operational architecture in Industrial Transformation. Vertical integration from
cloud to edge with BPM capabilities throughout opens up real opportunities. For example, in batch
industries the ability to integrate recipe management in the cloud to execution in the controller will
aid new product introduction (NPI), manufacturing flexibility, and factory performance.

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BOTTOM LINE VIS-À-VIS MOM | Wonderware has gone through a lot of ownership and organization
changes. As a part of Aveva, it has to prove it can continue to deliver on its previous agility, customer
centricity, and VAR network. Aveva’s strengths are more focused on the process industries; the batch
side of the business is going to have to fight hard for attention to keep its strong market presence.
Present and potential clients should consider Aveva and talk with colleagues inside and outside your
company’s four walls about the long-term future — it should be exciting if Aveva keeps its focus on
Wonderware’s traditional markets.

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Critical Manufacturing / ASM Pacific Technology


http://www.criticalmanufacturing.com/
http://www1.asmpacific.com/en/
Critical Manufacturing was recently (August 2018) acquired by ASM Pacific Technology, a major sup-
plier of semiconductor back-end equipment and surface mount technology (SMT) machines. ASM
has grown through acquisition but this is the first software purchase it has made. At first glance, it’s a
good match; Critical Manufacturing will gain access to the growing ASM market for MOM, and will
be in a position to lead the industrial transformation efforts taking place in the high-end electronics
and Semiconductor markets. Critical Manufacturing already had delivery capability in Asia, the U.S.,
Germany and its home market, Portugal. It’s going to be a challenge to support the fast-growing Asian
market, but with appropriate investment and support from ASM, the company should be able to ex-
pand rapidly while maintaining its current markets and customers. They are also working on getting
delivery partners up to speed to help this growth.

These changes do not detract from the fact that the Critical Manufacturing MOM solution continues
to be a modular MOM that allows low-cost entry, comprehensive, and mostly out of the box, func-
tionality for its core industry solutions. The product roadmap is mostly to improve SMT and
semiconductors such as the very non-standard SMT integration and experiment management. ASM
works hard to define standards but not always with great success.

Critical Manufacturing is being managed as a separate entity in ASM PT. While not a guaranteed route
to success, this allows them to continue the growth of markets other than ASML’s own. In particular,
Critical’s growth in medical devices shows no signs of abating.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Critical Manufacturing, until now, has positioned itself, with some justification, as an
expert in complex MOM, especially electronics and semiconductors. It’s new owners, ASM Pacific
Technology, give it the opportunity to improve that position in ASM’s native markets. ASM intends to
run Critical Manufacturing as a separate independent entity, with its own go to market strategy and
with continued emphasis on key markets such as solar, medical devices, and automotive.

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Dassault Systèmes
http://www.3DS.com/
Dassault Systèmes (3DS) is a manufacturing and 3D software company that has grown from computer-
aided design to offer a wide range of industry solutions, from drug development to supply chain and
simulation. Through acquisitions and a strong emphasis on integrating these acquisitions with exist-
ing solutions, 3DS has built a unique portfolio of brands and industry solutions. For this comparison,
we will focus on the DELMIA brand, and especially the Apriso MOM solution.

DELMIA Apriso is a full function integrated MOM solution designed for use across a wide range of
batch and discrete industries. As well as traditional MOM, DELMIA also supports high-end supply
chain management and end-to-end warehouse management. Apriso has a reputation for delivering
multi-site MOM solutions through a team of Apriso and client engineers organized as a global center
of excellence. Through the Global Process Manager, they can define processes in a single plant and
roll out, with change management, to global sites.

3DS recently acquired IQMS, a mid-market ERP and MES vendor. The IQMS acquisition means 3DS
can now sell ERP solutions into its huge installed base of entry-level PLM system, SOLIDWORKS; in-
deed, >60% of IQMS customers use SOLIDWORKS so bringing the two solutions together won’t be
too challenging. The fact that these solutions are already sold as branded products, not by industry,
also makes combining them less risky.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Apriso is a part of the DELMIA brand of 3DS. It integrates with other products and brands
through the 3D Experience Platform, giving a much broader solution than just MOM. 3DS positions
itself as the 3D experience company, with integrated solutions from research to production and be-
yond. The company organizes itself based on brand (e.g., DELMIA, CATIA for 3D design) and it drives
sales by industry (especially aerospace and defense, transportation, industrial equipment, high tech,
medical device, etc.). Of all the operational software companies, 3DS is a leader in marketing and
novel positioning.

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Epicor
http://www.epicor.com/
Epicor is a mid-market ERP vendor working in many industries, including manufacturing. The Mattec
MES solution focuses on discrete, repetitive manufacturing and is particularly focused on molding
and forming applications, with custom hardware to implement low-cost integration with machines.
Epicor sells Mattec MES both as a standalone product and integrated with a broader Epicor (or third-
party) ERP system.

Mattec MES is unashamedly a point solution aimed at manufacturers that need better quality, control,
flexibility, and connectivity at low cost and short time to benefit. Mattec has been selling connectivity
hardware (called an MIU (machine interface unit)) for quite some time and now has an updated ver-
sion, rebranded as an IoT device, CF-MIU that can connect to a wide variety of molding machines and
other equipment. CF-MIU allows internet integration of machines, lines, and plants, via MES or di-
rectly through IP connection.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Epicor is very clear in its MES positioning, focusing on the discrete repetitive market,
with deep industry knowledge especially of injection molding. They have a highly skilled implemen-
tation team to deliver the necessary services globally. By developing their own integration hardware,
Epicor offers a unique solution to the plant floor integration problem, one that will work well for their
core molding machine integrations, but may not suit a more general audience.

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GE Digital
http://www.ge.com/digital
GE Digital is one of the pioneers of IIoT Platforms with Predix. At the same time, GE Proficy is a major
player in the discrete and batch MOM market. However, the fortunes of GE, the parent company, and
of GE Digital has not lived up to the initial hope. Much has been written about the continued financial
and business challenges faced by the parent company, and it will not be rehashed here. In recent
positive news, GE Digital has recently taken steps to establish itself as an independent entity from the
parent company to position it for continued growth. The separate company is being established
based on GE Digital, GE Power Digital and GE Grid Software. In the interim, GE Digital has been
making continuing investments in manufacturing technology to support internal GE customers, ex-
isting external customers, and continue to sell and deliver to wholly new customers and industries.
Specifically in the MOM space, LNS still sees some instability but also initial internal momentum, that
will hopefully be continued as the new company finds its feet.

Over the last decades, the primary GE MOM solution has been Proficy, a combination of home grown
and acquired technologies. It is primarily focused on batch and process markets and has been ex-
panded into discrete manufacturing. The Proficy functionality makes up the core of the “new” Plant
Applications MOM system that will be the core MOM solution. PA8 will incorporate more discrete
technology from another system, Production Manager, that was mostly internal to GE. The first ver-
sion of Plant Applications (PA8) is available in limited release today.

PA8 is Proficy based and includes some modern technology such as Rabbit MQ for web enablement,
a new set of REST APIs to support the Manufacturing Data Cloud, GE Digital’s new cloud offering for
enterprise industrial analytics. LNS believes these solutions should satisfy GE internal customers and
continue to support the vital batch, hybrid and discrete industry external customers that have driven
the success of Proficy in the past.

Things have changed a lot from the early Predix days where “Brilliant Manufacturing” applications
promised to be next-gen MOM applications on an IIoT platform for multiple industries. A vision for
the industry that LNS believed in then, and still believes in now. We also believe the future of com-
petitive MOM solutions from GE Digital depends heavily on execution in the short-term, i.e.
commercial success for PA8 and the Manufacturing Data Cloud; along with a future roadmap that
strikes a balance between the early vision of Predix and the pragmatic approach to PA8 that we see
today.

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3P EVALUATION OF MOM OFFERINGS

POSITIONING | GE is, of course, a giant in the world of manufacturing and has always positioned itself
as a technological leader. During the early days of the IIoT, GE was unquestionably a leading light in
IIoT platforms and positioned itself to use that platform as the basis for its next generation MOM
applications. LNS Research lauded this.

Now, GE Digital has gone back to a traditional approach to MOM (providing APIs and web-enabling
existing MOM technology) with the Manufacturing Data Cloud supporting enterprise wide function-
ality. We believe that the talent from Proficy and Predix days can still deliver a level 5 or 6 MOM but
there has to be continued money, corporate commitment, and talent retention for success. We await
the next moves.

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iBASEt
http://www.ibaset.com
iBASEt is an independent, family-owned MES supplier specializing in discrete manufacturing. It has
made a great success out of one industry, aerospace and defense, by doing a few things very well. In
particular: they built a team of industry experts second to none; they built their MOM solution, iBASEt
MES, to meet all the functional needs of the aerospace and defense industry; and, perhaps most im-
portantly, they built in detailed workflow and reporting that meets the regulatory requirements of
demanding customers. Many of those using iBASEt MES have altered their workflows to mirror the
standard out-of-the-box ones in the MES, thus avoiding custom solutions that will need to be re-
written (and re-validated) as new versions of iBASEt MES are released.

iBASEt has tried hard to expand into other markets and has had some success in markets that require
standardized workflows and regulatory approval, such as medical devices. They have also developed
a Cloud-based version of iBASEt MES, and the company continues to drive the concepts of digital
manufacturing and the digital thread. These moves, along with a refresh of the management team,
should help move iBASEt forward.

Beyond MES, iBASEt has other apps to fill out the MOM portfolio: enterprise and supplier quality
(EQMS), manufacturing intelligence, Records Archival, Offline Execution, Perishable Material Out-
Time Tracking, and Tooling Management, and PLM Connector. This last is critical in complex discrete
manufacturing, since close integration with design software, and product lifecycle management
(PLM) is vital. The integration of PLM and manufacturing allows companies to start moving into IIoT,
provide simulation, and deliver a real digital thread. iBASEt is well placed to achieve this but will need
to work in other industries as aerospace and defense is moving forward conservatively into full digital
transformation due to their complex requirements and legacy of old but proven paper-based prac-
tices. One other stand out capability is maintenance, repair and overhaul (MRO) capabilities in A&D,
and elsewhere.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | iBASEt's positioning has been strong and focused. It is a small company that has success-
fully challenged some of the big MOM players in large A&D suppliers and OEMs. They have promoted
Digital Twin and a strong relationship with PTC for PLM integration (while still supporting others). A
key to their success is people — delivery and client support is excellent.

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Inductive Automation / Sepasoft


https://inductiveautomation.com/
https://www.sepasoft.com/
Inductive Automation has been an active disruptor of the SCADA market with a low cost of entry to
simple supervisory control solutions through its industrial platform, Ignition. The firm has made
grand claims about the product as a universal industrial platform and has certainly encouraged man-
ufacturers to try it since the cost of entry is low and transparent. Many have had successful pilots with
Ignition; very encouraging given so much pilot purgatory today. A key part of the Inductive Automa-
tion business model is to sell into manufacturing companies through value-added resellers. The firm
has co-developed MES/MOM functionality residing on top of the Ignition platform with one of them,
Sepasoft, Inc.

Sepasoft has developed several MES/MOM applications such as OEE Downtime Module, Track &
Trace Module, Recipe & Changeover Module, SPC Module, and Scheduling (non-dynamic), with
more coming. While these modules provide a competitive pricing point, the system integrator model
still applies: accommodating both system integrators plus companies that want to customize their
own MES/MOM solutions. Everything is based on open standards and encourages end-users to con-
figure the software to their requirements. To that end, Sepasoft offers a Quick Start Program that’s
required for first-time customers. This program promotes work on architecture, plans, and technical
competence. It’s a clever move since it helps those coming from more straightforward SCADA sys-
tems get started with MES/MOM.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Born from frustrated VARs, Ignition provides an unlimited licensing model and a low-
cost platform that’s perfectly suited to developers and VARs that are frustrated by the complexity,
price, and licensing of traditional controls and SCADA software. Sepasoft positions its MES/MOM
offerings as a flexible and scalable starting point to assist end-users and system integrators to build
custom solutions.

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Infor / Forcam
http://www.infor.com/
http://www.forcam.com/en
As a leading mid-market ERP vendor, Infor has offered various MOM solutions in the past but real-
ized it would be better served by partnering with a mature discrete manufacturing-focused MOM
vendor. Today, Infor sells Forcam’s MOM solution to augment the manufacturing capabilities in its
own product, Infor CloudSuites. Forcam is already a player in the MOM market, especially in Ger-
man discrete manufacturing, so non-Infor customers can quite feasibly choose Forcam.

Infor aims CloudSuites at specific industries, with solutions that include requirements of each sector.
The main technology layers are common, but industry applications can be developed by sector, re-
sulting in different CloudSuites for aerospace and defense, industrial equipment, and automotive.

Although some CloudSuites have MOM functionality built in (e.g., batch), in discrete manufacturing
Forcam’s MOM functionality augments CloudSuites. Forcam is based in Germany and was started by
ex-SAP employees. Unusually for a mid-market MOM supplier, Forcam pushes business benefits ra-
ther than just functionality and integration, and will help to increase integrated solutions with Infor.
Integration downwards is supported by "Bridge," a hardware solution that removes the need for most
integration middleware, today known as an IIoT device.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Having spun out of SAP, Forcam started with SAP ERP customers and had great success
in the high-end German car OEMs. They have put a lot of effort into supporting a wide range of Infor
customers (including older solutions such as Baan) with out-of-the-box functionality. Infor and For-
cam together have a good integrated message for discrete manufacturers.

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Lighthouse Systems
https://www.lighthousesystems.com/
Lighthouse is a pure play MES vendor based in the south of England. For almost 25 years, it has been
doing just two things, selling Shopfloor-Online, their MOM system, and delivering turnkey projects
with their own staff. The system has been built from the bottom up, no acquired systems connected,
and is based on one database for all functions: production, quality, inventory, and maintenance.

Lighthouse sells in batch and discrete markets; splitting discrete into high speed, single piece flow,
and assembly, allowing different solutions for each of these market groups, and, importantly, allow-
ing multiple scenarios in a single project. For example, a food and beverage company might have
batch production with high speed packaging.

Shopfloor-Online Version 7, released in 2017, is a major rebuild to incorporate an HTML 5 user expe-
rience, providing much more configuration flexibility for projects, and flexibility of architecture for
future developments. The latest update has solved some initial communication functions, especially
device connection, such as scales, to the quality system. The company also made improvements to
the tablet interface in 7.1.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Lighthouse has consistently positioned itself as a multi-market full-functionality MOM


solution, with some emphasis on quality and maintenance. Delivery is predominantly by Lighthouse
staff, and they focus on projects with relatively high complexity and mixed modes. They have a few
focused implementation partners in specific industries and geographies, which allows some expan-
sion while maintaining quality of delivery.

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MPDV
http://www.mpdv.com/
MPDV was, like many German software suppliers, born as a custom software house for industrial
companies. It moved into packaged software quickly and now, after 40 years, is one of the leading
German MES suppliers that has been a fundamental part of the growth of machine builders and dis-
crete manufacturing in general. HYDRA, MPDV's MOM solution, is sold across the world and in
multiple industries.

MPDV has split itself into three divisions to help deliver what is best for customers; the clients can
choose from MES components, buy services to implement these products, or go the solutions route
that is a combination of the two previous options plus the possibility of customized functionality. This
comprehensive delivery capability has earned MPDV a reputation for getting projects done on time
and within budget.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | MPDV has positioned itself above many of its European competitors by focusing on de-
livery and flexibility. It has not gone down the route that everything can be done straight out of the
box; instead, the company claims it can implement almost any MOM solution. Most focus is on dis-
crete and batch manufacturing but, except for large process industries, MPDV will take on almost
anything.

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Oracle
http://www.oracle.com/
Oracle is a major ERP and business software provider with a strong commitment to moving everything
to the cloud. Over the years the company has made many acquisitions that include MOM offerings;
this means that there were a series of offerings but now MOM is part of the supply chain management
(SCM) cloud that covers more than traditional SCM, including procurement, product lifecycle man-
agement (PLM), quality, and manufacturing. These are all bottom-up new products separate from
Oracle’s traditional on-premise products in those spaces. Indeed, ERP is also newly developed for the
Oracle Cloud.

With a huge installed base of ERP and database customers and real strength in discrete manufactur-
ing, MOM opportunities abound. Oracle focuses on low- to mid-complexity discrete manufacturing
clients that will benefit quickly from plant to ERP integration and whose requirements can be met by
integrating ERP and MOM functionality.

As Oracle’s clients move to the cloud, the challenge of where to run starts to go away as most func-
tions run natively in the cloud. Oracle is taking a pragmatic approach encouraging the use of cloud
as often as possible, with redundant communications if necessary, and keeping critical processes in
the plant. Oracle provides IIoT functionality and analytics, including AI and machine learning capable
analytics on the Oracle Cloud platform. This enables a hybrid cloud/on-premise MOM solution, with
a strong emphasis on cloud, that will meet many mid-complexity manufacturers’ needs.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Large ERP vendors generally move into MOM to extend their reach among existing cus-
tomers. MOM does not lead sales efforts as it is a tiny fraction of clients’ overall spend. However, this
approach is increasing and is very attractive to Oracle as MOM reaches new users and helps clients
to combine business IT and manufacturing operations seamlessly. Oracle drives it by supporting
close integration with its PLM, planning, MRP and other manufacturing systems running at the ERP
level, and by a singular focus on cloud-based solutions.

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Manufacturing Operations Management (MOM) (Preview Edition)

Parsec
http://www.parsec-corp.com/
Parsec organizes its TrakSYS manufacturing software slightly differently than many MOM solutions.
The top-level offering consists of production, maintenance, quality and inventory functions. All other
applications such as OEE, batch management and manufacturing intelligence run below one or more
of the core functions. The solution is designed to be rolled out to multiple plants — TrakSYS offers
an optional, not required centralized SIMS (single instance multi-site) architecture to manage com-
mon content at a global level plus hybrid architecture to manage other portions of the configuration
at an individualized site level.

TrakSYS clients can start with a single module from the large selection of pre-configured solutions
covering many industries, or they can build their own on top of the single database that stores all
information either plant by plant or in a global database. On large projects, normally works with cli-
ents for the first deployment and then supports client roll out of modular solutions across multiple
plants. Smaller projects are deployed by partners or end-users without Parsec's involvement. This
model allows this small MOM vendor to deliver and support large deployments.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Parsec positions itself to serve a few customers with medium to highly complex MOM
requirements, and that want a hands-on implementation approach to MOM. Other clients can
choose to work independently of Parsec, thus enabling many deployments in many industries. They
are somewhat industry agnostic in that their configurable applications will cover most batch and dis-
crete industries, and the company is selective in the opportunities it pursues, insisting that it has
sufficient industry knowledge and a good cultural fit.

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Manufacturing Operations Management (MOM) (Preview Edition)

Plex
http://www.plex.com/
Plex is a mid-market cloud-only ERP vendor with a 100% focus on manufacturing, especially low com-
plexity discrete. Included in the ERP system, the Plex Manufacturing Cloud, is a MOM solution well
suited to its target market. The Plex solution is unique because it runs on a single cloud instance for
all customers, and the company updates it on a continual basis without disruption to clients.

The MOM solution provides plenty of functionality for the target market and has very good connec-
tivity into the plant with support over the Internet for smart devices and traditional control solutions.
The tight integration between MOM and ERP makes it ideal for manufacturers that need ERP and
MOM, and evidence suggests that clients are generally very happy. Plex has tried to sell MOM to
customers that do not currently use Plex ERP, but the separation of ERP from MOM has been far from
trivial.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Plex has a loyal following of manufacturing customers, and it has been successful at
targeting its cloud-based MOM solution to an appropriate clientele. However, it is also a company
targeting aggressive growth, and the discrete manufacturing MOM market is very attractive, with the
vast majority of manufacturers still without integrated MOM. Plex is trying to go after bigger MOM
opportunities with other ERP systems installed; if successful this will bring the sought-after growth
and possibly an IPO or sale.

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Manufacturing Operations Management (MOM) (Preview Edition)

Rockwell Automation
http://www.rockwellautomation.com/
Rockwell Automation is the leading U.S.-based discrete controls company with a strong position in
all levels of plant software. The firm deploys its FactoryTalk MOM offering in a wide range of batch
and discrete industries, and Rockwell Automation is focusing on particular sectors with pre-config-
ured solutions such as AutoSuite, PharmaSuite and CPGSuite that provide high-level of out-of-the-
box functionality in those industries where Rockwell Automation already has a very strong controls
and HMI presence.

This FactoryTalk strategy has been developing for several years but, as of now (2018), everything has
changed. Until now, Rockwell Automation was somewhat lagging compared to large-scale competi-
tors in moving to the IIoT and making modern plant architectures. Lagging that is, until they
announced a significant investment in PTC, a company dedicated to product lifecycle management
(PLM), (Windchill) and the IIoT (ThingWorx). After only a few months, the commitment to this part-
nership seems all-in, with a joint roadmap for MOM in manufacturing plants, and further
opportunities in integration. Rockwell Automation has further rebranded its solutions as higher level
“suites” including FactoryTalk OperationSuite for MOM and other operational products, and Facto-
ryTalk InnovationSuite powered by PTC for IIoT.

Rockwell Automation retains its scalable mainstream MES capabilities, recently enhanced by new
warehousing and logistics capabilities, and its relationships with other partners and their products
including OSIsoft’s data infrastructure, PI System, and Microsoft for Azure and Cisco for networking.
Bringing these partners’ best-in-class solutions together will further the cloud strategy for the Facto-
ryTalk ProductionCentre that focusses on paperless manufacturing with analytics, quality, and
business systems integration all part of the package, and access to first-rate mobile applications. One
key to success is product scalability, so that starting small becomes much easier than the past mono-
lithic approach, and a move to maximize the SaaS model for MOM functions that run in the cloud.

Other parts of the Rockwell Automation portfolio like drives and controllers on ThingWorx will com-
bine traditional MES business processes with IIoT apps to drive more sophisticated solutions.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Rockwell Automation positions its software solutions as a key part of its overall control
products portfolio. The firm has concentrated on its huge U.S. (and increasing elsewhere) installed
base of controls and HMI/SCADA systems and built solutions aimed for key opportunities in the mar-
kets it serves, from specific industries to MOM starters who want an easier entry point rather than
full-blown MOM. By investing directly in PTC for IIoT and beyond the plant analytics, Rockwell Auto-
mation has exciting IIoT positioning.

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Manufacturing Operations Management (MOM) (Preview Edition)

SAP
http://www.sap.com/
SAP needs little introduction in the manufacturing world. As a leading business software supplier to
industrial companies, it’s no surprise that it has extended its reach downward into the plant. MOM is
a perfect starting point to do that. In discrete manufacturing, close connectivity with business systems
is becoming an ever-increasing need as production runs are getting smaller (trending to orders of
one), and choice is getting larger. SAP’s traditional MOM offerings include SAP Manufacturing Exe-
cution (SAP ME), SAP Manufacturing Intelligence and Integration (MII), and SAP Plant Connectivity
(SAP PCo); all focus on tight integration between SAP ERP and the plant. With the advent of the SAP
Digital Manufacturing Cloud (SAP DMC) and the availability of extensive IoT capabilities, new cloud-
based MES functionality is augmenting traditional SAP ME, especially for simpler manufacturing pro-
cesses.

SAP shows real commitment to discrete manufacturing offerings that add value due to their tight
integration into SAP S/4HANA ERP and SAP Cloud services such as analytics, and the ARIBA network
bringing the extended supply chain together. SAP has replaced its legacy aerospace-focused CAMS
product with S/4HANA Manufacturing for production engineering and operations, something that
long-time clients have been anticipating for a while. This transition to a more advanced solution
improves SAP’s offering, especially in highly-complex assembly environments.

SAP concentrates largely on its existing business software clients. As the company adds more func-
tionality customers will need to move to SAP S/4HANA from older SAP versions to realize the benefits.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | SAP’s positioning in the MOM market is simple: it has thousands of manufacturing cus-
tomers that can gain value by integrating plants with their existing SAP business suite, and SAP is
positioned to provide that integration. Single vendor support for ERP and MOM is attractive, and SAP
is good at selling the simple messages of integration and starting small then growing the solution.
SAP is in a strong niche — SAP S/4HANA for discrete manufacturing companies. It’s a market with
high potential and it creates opportunity for these customers to move gradually to cloud-based man-
ufacturing operations.

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Manufacturing Operations Management (MOM) (Preview Edition)

Siemens
http://www.siemens.com/mom
Siemens is one of the global giants of industrial controls and software. Its comprehensive MOM port-
folio has been developed internally and extended through acquisitions over almost twenty years. The
two main MES brands in its MOM offerings are SIMATIC IT and Camstar, and Siemens delivers indus-
try-specific solutions for semiconductors, medical devices, electronics, pharmaceutical, chemical,
consumer products, automotive, aerospace and defense, and industrial machinery.

Siemens’ MOM is now a comprehensive suite of applications, integrated both vertically and horizon-
tally with Teamcenter as its backbone with automation, and, increasingly, with Siemens IIoT platform,
MindSphere. Siemens has a strategy to provide complete automation from sensor to plant across the
multitude of industries it serves, and has built strong relationships with many customers that use its
hardware and have augmented that with Siemens’ MOM and other software solutions.

Siemens is a dominant force in controls and, to a lesser extent, MOM in Europe, and it’s building an
increasing presence in all other regions. SIMATIC IT is certainly comprehensive and fully integrated
into Siemens’ other offerings, but can prove a costly solution for smaller manufacturers. Other of-
ferings include Camstar Electronics Suite, eBR for pharmaceuticals, and Valor for printed circuit board
(PCB) manufacturing.
3P EVALUATION OF MOM OFFERINGS

POSITIONING | Siemens is the largest controls company and has invested billions of euros to become
“the leading” industrial software company. It offers Digital Enterprise Software Suite to include PLM,
Manufacturing Process Management (MPM), automation, MOM and an IIoT platform to cover pretty
much any manufacturer with all their needs. It focuses on software sales among discrete manufactur-
ing markets in which much of its strength lies. The new Siemens corporate structure is finally uniting
the former process and discrete organizations into the new Digital Industries division.

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Manufacturing Operations Management (MOM) (Preview Edition)

Recommendations
The following recommendations hold true for any industrial software solution in today’s digital world,
and so we borrow them from the LNS Research APM 4.0 Solution Selection Guide. Choosing the right
solution isn’t easy; everyone wants to make a fast, confident technology solution decision. Yet com-
panies often struggle with “scope creep” meaning that focus on a specific feature is too narrow, or
the company is trying to “do it all” with a single solution. Add in the competing priorities, needs and
biases of different users and departments, and it’s a recipe for an evaluation and decision timeline
that spans months or years. Companies usually face:

Tight deadlines – The project lead struggles to find time to tackle all the data collection, fact
checking, and other due diligence that goes along with solution evaluation, or worse, they’re
already behind schedule.

Stakeholder alignment – Different departments push for what’s best for them, without re-
gard to aligning with enterprise objectives. And, as functionality and business needs expand,
it gets harder for them to prioritize “needs” versus “wants.”

Cost – The greatest cost isn’t solution price tag, although it may be a key criterion. Hidden
costs and different license agreements by vendor make it difficult to compare solutions. Plus,
there’s a “cost of delay” for each day the company goes without a solution, or that it takes to
get a solution up and running. In the MOM system landscape, initial cost is often very differ-
ent from final cost; functional scope will likely increase, and system choice might restrict
functional choices.

Risk – What happens when a company chooses the wrong solution? How can it be sure it
hasn’t missed any vendors, or is accurately assessing capabilities and in context with corporate
strategy? How can decision makers cut through marketing hype? What about all the time lost
if the process has to start all over?

These are just a few of the concerns that every company faces when conducting solution selection.
Software solution selection is a complex undertaking that demands multi-level, multi-regional, cross-
functional, and inter-departmental collaboration. There are many pitfalls and challenges throughout
the selection process. To eliminate worries around alignment, time, cost and risk in solution selec-
tion, manufacturers should apply a proven methodology to make the right choice, quickly and
confidently.

1. USE AN INDUSTRIAL TRANSFORMATION FRAMEWORK for a systematic effort to connect and orches-
trate the many simultaneous and interrelated efforts. Industrial organizations need a
pragmatic approach to harmonize the journey in context with overarching corporate objec-
tives and the industry they operate in. The framework should position the company to capture
the full value of Digital Transformation and the Industrial Internet of Things (IIoT).

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Manufacturing Operations Management (MOM) (Preview Edition)

2. AVOID STARTING IN THE MIDDLE. Learn how companies conduct successful software selection,
avoid the worries around alignment, time, cost and risk, and make faster, better, more confi-
dent solution decisions.

3. GATHER THE RIGHT ADVISORS and thought leaders. Technology vendors, consultants and systems
integrators have deep subject knowledge in their chosen field, but they also have quotas that
often cloud their perceptions and advice. Counterparts in similar roles at other companies,
together with independent third-party analysts, can give you an undistorted view of their ex-
periences, pitfalls, success factors, and hindsight observations.

4. STRIVE FOR COLLABORATIVE DECISION-MAKING. Business leaders that maintain a departmental pos-
ture don’t usually make headway with building a business case. Those that look outside their
group to other disciplinary leaders for insights almost always learn more about the organiza-
tion and position themselves to serve the enterprise in a holistic fashion. This is particularly
true of MOM deployments where individual plants often try to take the lead in solution selec-
tion and deployment; an enterprise-wide approach will increase the chances of success.
MOM is a key solution that helps bring IT and OT people together, a prerequisite for Industrial
Transformation success. Have a great journey.

MARCH 2019
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Manufacturing Operations Management (MOM) (Preview Edition)

Industrial Transformation Resource Guide


Companies use digital technology to drive transformation across the value chain. Use these resources
to learn how to align the people, processes, and technologies required to achieve Operational Excel-
lence in your organization.

INDUSTRIAL TRANSFORMATION FACTORY OF THE FUTURE

BLOG | Understanding Industrial Transformation: Definition RESEARCH | Improving Continuous Improvement: Reinvent
and Framework for Success Lean Today with Digital Technology
View Blog  View Research 

RESEARCH | Industrial Transformation: Architecture and RESEARCH | Forging the Digital Twin in Discrete Manufac-
Analytics Just the Beginning turing: A Vision for Unity in the Virtual and Real Worlds
View Research  View Research 

RESEARCH | Industrial Control Systems and Edge Compu- RESEARCH | MOM and PLM in the IIoT Age: A Cross-Disci-
ting: Enabling an Operational Architecture for Applications pline Approach to Digital Transformation
and Analytics View Research 
View Research 

APM 4.0
INDUSTRIAL ANALYTICS
SOLUTION SELECTION GUIDE | Asset Performance Man-
RESEARCH | Build a Flexible Industrial Analytics Strategy agement (Platform Vendors), 2018 Edition
for Today and Tomorrow: Why Business Leaders Should View Solution Selection Guide 
Adopt a Use Case Approach
RESEARCH | APM 4.0: Prescription for Better Profitability in
View Research 
Operations
BLOG | How the Right Operational Architecture Powers the View Research 
Analytics That Matter
RESEARCH | The Road to Digital Transformation Success:
View Blog 
A Methodology to Modernize Operational Excellence
RESEARCH | Analytics Really Do Matter: Driving Digital View Research 
Transformation and the Smart Manufacturing Enterprise
View Research 

MARCH 2019
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Manufacturing Operations Management (MOM) (Preview Edition)

Industrial Transformation Resource Guide (cont.)


QUALITY, COMPLIANCE INDUSTRY FOCUS

RESEARCH | Quality 4.0 Impact and Strategy Handbook AUTOMOTIVE RESEARCH | IATF 16949-2016: A Pivotal
View Blog  Opportunity in Automotive Quality Management
View Research 
RESEARCH | Driving Operational Performance with Digital
Innovation: Connecting Risk, Quality and Safety for Supe- AUTOMOTIVE AND A&D RESEARCH | Manufacturing Per-
rior Results formance: Automotive and A&D Gaining Momentum with
View Research  Analytics
View Research 
RESEARCH | Roadmap to Supplier Status: Think Risk Per-
formance, Not Compliance LIFE SCIENCES RESEARCH | Quality 4.0 in Pharmaceuti-
View Research  cal: Use Cases and Advantage in a Digitally Maturing
Market
View Research 
ENVIRONMENT, HEALTH AND SAFETY
METALS AND MINING RESEARCH | Data for Balanced
WEBCAST | EHS 4.0: Using Technology to Reach New Lev- Scorecard: Driving Profits in Mining, Metals, and Materials
els of Safety and Environmental Performance Industries
Watch Webcast 
View Research 
RESEARCH | Unify EHS and Quality: Capture Synergies and POWER GENERATION RESEARCH | Driving Better Decision
Turn Policy into Action Making with Big Data: A Roadmap for Digital Transfor-
View Research  mation in the Power Generation Industry

RESEARCH | The Connected Worker: Mobilize and Em- View Research 


power People to Reduce Risk and Improve Safety
View Research 

Presented by: Author:

Andrew Hughes,
Principal Analyst
andrew.hughes@lns-global.com

LNS Research provides research and advisory services to guide companies through industrial transfor-
mations. Our research focuses on how digital technology drives industrial transformation across the value
chain and offers insights into the people, processes, and technologies required for achieving Operational
Excellence. Learn more at www.lnsresearch.com.

MARCH 2019
© LNS Research. All rights reserved. lnsresearch.com 42

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