Professional Documents
Culture Documents
References to Positive Group in this document mean Positive Group Australia Pty Ltd ABN 58 610 067 715 and its related entities Positive Lending Solutions Pty Ltd ABN
62 605 678 813, Positive Home Loans Pty Ltd ABN 14 605 679 418, Positive Wealth Management ABN 46 605 679 178.
Overview
Positive Group collects information about you for the purposes you agree to in this Privacy Disclosure Statement and Consent. When you sign below, you agree we can,
consistently with Australia's privacy and credit reporting laws, collect, use and exchange credit and personal information about you for those purposes.
Disclose your identification information to a CRB if you wish us to obtain a report on your behalf;
Use any information the CRB provides in that report to assist us to preliminarily assess your consumer credit or guarantor application;
Disclose your personal information to an insurer or insurers to source any insurances you wish to obtain
Disclose your credit information to a credit provider or credit providers to apply for finance on your behalf
Disclose your credit information or personal information to the referral partner who we have a formal referral agreement with and where the referral originated
The information we obtain from you is used, subject to compliance with Australia's privacy and credit reporting laws, only for the purposes listed in this Consent and is not
disclosed to any other person except with your permission or as permitted, or required, by law.
Credit Providers:
As part of providing our services to you, we may undertake tasks for a credit provider which are reasonably necessary to manage the application process. When doing so,
we are acting as agent for the credit provider, with the same privacy law requirements applying to both of us.
We may submit your application to one or more credit providers. Those credit providers and their website addresses are set out in the Schedule at the end of this
document.
A credit provider, to whom we submit an application, may disclose information about you to, and collect information about you from, from one or more CRBs.
The website of each credit provider contains details of how they collect, disclose and use your information, your key rights and each CRB they deal with. This detail may
be described on the credit providers’ websites as ‘notifiable matters’, ‘privacy policy’, ‘credit reporting policy’ or ‘privacy disclosure statement and consent’, and includes:
That the CRB may include information the credit provider discloses about you to other credit providers to assess your creditworthiness
That, if you become overdue in making consumer credit payments or you commit a serious credit infringement, the credit provider may disclose that information
to a CRB
How you can obtain the credit provider’s and/or CRB’s policies about managing your credit information
Your right to access and/or correct information held about you and to complain about conduct that may breach the privacy and credit reporting laws
Your right to request a CRB not to undertake pre-screening for purposes of direct marketing by a credit provider
Your right to request a CRB not to release information about you if you believe you are a victim of fraud
This detail will also be included by the credit provider in the privacy disclosure statement and consent document it will provide to you.
Each credit provider website includes information on how to contact the credit provider and how to obtain a copy of its privacy documents in a form that suits you (e.g.
hard copy or email).
Your rights:
You have the right to ask:
© 2018 Positive Group Australia Pty Ltd | ABN 58 610 067 715 | Australian Credit Licence 484982
DocuSign Envelope ID: 83E026CA-B9B9-4713-8B9E-01C98BF9275D
You can gain access to the information we hold about you by contacting our Privacy Officer at the address above or by telephone on 1300 722 210 or email at
info@positivegroup.com.au. In some cases, an administration fee may be charged to cover the cost of providing the information. Our Privacy Policy is available on our
website at www.positivelendingsolutions.com.au or we will provide you with a copy if you ask us.
Brandon Parkes
I, , have read, fully understand and accept the terms of this Privacy Disclosure
Statement & Consent.
00274368 © 2018 Positive Group Australia Pty Ltd | ABN 58 610 067 715 | Australian Credit Licence 484982
DocuSign Envelope ID: 83E026CA-B9B9-4713-8B9E-01C98BF9275D
La Trobe www.latrobefinancial.com.au
© 2018 Positive Group Australia Pty Ltd | ABN 58 610 067 715 | Australian Credit Licence 484982
DocuSign Envelope ID: 83E026CA-B9B9-4713-8B9E-01C98BF9275D
Positive Group Australia Pty Ltd (Positive Group) ACN 610 067 If we provide you with credit assistance, you can request a copy of
715 is a licensed provider of credit assistance under the National this Preliminary Assessment on how we determined that any credit
Consumer Credit Protection Act 2009. Australian Credit Licence contract we assisted you with was not unsuitable for you. You may
Number 484982. request this report up to 7 years after we provided you with this
assistance. We will provide a copy of the assessment within 7
This Credit Guide contains information to help you in deciding business days if we provided the assistance less than 2 years from
whether to engage Positive Group and its related entities Positive your request. Otherwise, we will provide the copy within 21
Lending Solutions Pty Ltd and Positive Home Loans Pty Ltd, to business days.
provide you with Credit Assistance.
Commission:
Services we provide: Positive Group and/or its employees, or Directors, or its related
We provide assistance with obtaining secured and unsecured entities, may receive commissions from a credit provider where we
finance via our panel of accredited financiers. We refer to this as have provided credit assistance to the applicant. These
providing credit assistance. commissions are not fees payable by you.
Financiers we use: There are some occasions where this commission will be paid via
We assess the needs of every client on an individual basis. From our our finance aggregator, Connective Broker Services Pty Ltd -
large panel, below is the top 9 lenders whose products are Authorised Credit Representative Number 437202. Authorised
commonly most suitable for our clients: under Australian Credit Licence 389328.
Macquarie Liberty Pepper This commission may at times be passed on in full, or in part, to
AMMF Rate Setter Latitude either our finance aggregator or our related entities.
AFS Money 3 Finance 1
© 2018 Positive Group Australia Pty Ltd | ABN 58 610 067 715 | Australian Credit Licence 484982 1
DocuSign Envelope ID: 83E026CA-B9B9-4713-8B9E-01C98BF9275D
If you are not satisfied with the response you receive, you may Credit Quote:
formally lodge your complaint with a complaints officer in our Before we provide you with credit assistance, we must provide you
Internal Dispute Resolution Team. We have three ways you can with a Credit Quote. This quote details the fee that may be payable
contact our complaints officers: by you, to us, in return for the credit assistance we have provided.
• Telephone: 1300 722 210; or The maximum fee we will charge for providing credit assistance is
• Email: complaints@positivegroup.com.au; or $3,000 inclusive of GST. In most cases, the fee will be included in
• Mail: Attn Positive Group Client Services the finance amount of your loan and will be shown on the loan
962 South Road, Edwardstown, SA, 5039 contract, unless you instruct us otherwise. This fee is only payable
once per credit contract where we have provided credit assistance.
If you choose to contact us by mail or email, please make sure you In the event your loan application is declined, or you choose not to
provide as much detail as possible about your complaint. accept an approval offer, the fee is not payable. Before you accept
and sign any loan contract, the exact amount of the fee applicable
We will try to deal with your complaint on the spot. However, if this to the assistance we have provided will be fully disclosed. If you
is not possible, we will write to you to acknowledge your have any questions relating to this fee, please ask.
complaint within 5 business days. We will ensure we treat you fairly
and will work to resolve your complaint as soon as possible. In the
rare event we are still investigating your complaint after 45 days we
ACKNOWLEDGEMENT AND ACCEPTANCE
will write to you to explain why and to let you know when we
expect to have completed our investigation. Brandon Parkes
I, ,
When we have completed our investigation we will write to let you have read and understand the Credit Guide and accept
know the outcome and the reasons for our decision. the Credit Quote.
Signature:
© 2018 Positive Group Australia Pty Ltd | ABN 58 610 067 715 | Australian Credit Licence 484982 2
Certificate Of Completion
Envelope Id: 83E026CAB9B947138B9E01C98BF9275D Status: Completed
Subject: [Privacy and CG&Q] Brandon Parkes 00274368
Case Number:
Source Envelope:
Document Pages: 5 Signatures: 2 Envelope Originator:
Certificate Pages: 5 Initials: 0 Positive Lending Solutions
AutoNav: Enabled 962 South Road,
EnvelopeId Stamping: Enabled Edwardstown, South Australia 5096
Time Zone: (UTC+09:30) Adelaide inbox@positivelendingsolutions.com.au
IP Address: 119.18.3.105
Record Tracking
Status: Original Holder: Positive Lending Solutions Location: DocuSign
1/28/2020 8:43:53 AM inbox@positivelendingsolutions.com.au
To let us know of a change in your e-mail address where we should send notices and disclosures
electronically to you, you must send an email message to us at inbox@positivegroup.com.au and
in the body of such request you must state: your previous e-mail address, your new e-mail
address. We do not require any other information from you to change your email address..
In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected
in your DocuSign account by following the process for changing e-mail in DocuSign.
To inform us that you no longer want to receive future notices and disclosures in electronic
format you may:
i. decline to sign a document from within your DocuSign account, and on the subsequent
page, select the check-box indicating you wish to withdraw your consent, or you may;
ii. send us an e-mail to inbox@positivegroup.com.au and in the body of such request you
must state your e-mail, full name, IS Postal Address, telephone number, and account
number. We do not need any other information from you to withdraw consent.. The
consequences of your withdrawing consent for online documents will be that transactions
may take a longer time to process..