SUMMARY EXPERIENCE NIMONA SAKETA ‘Adaisabeba, Oromia 251 0710456709 rimonascketasaigmaiicom Experienced and approachable individual committed to helping businesses ‘achieve long-term financial success. Exceptional communicator producing lear business direction and logical thinking to execute company strategies that meet business goals and objectives, Demonstrates flexible and Innovative approach to problem-solving. PRINCIPAL COMPLIANCE MANAGEMENT OFFICER, 03/202) - Current cooperative bank of oromia, fintinnee, fintinnee + Conducted feasbilly study to weigh pros and cons of developing ‘organisation, maximising strengths and improving weaknesses. INTERNAL AUDITOR, 03/2019 -02/2021 ‘cooperative bank of ormia sc, finfinnee, finfnnes + Reviewed intemal controls and identilied potential control system and [process weaknesses requiring attention and resolution, SENIOR CUSTOMER SERVICE OFFICER, 11/2016 -02/2019 cooperative bank of oromia, finfine, finfinnes + Kepi up-to-date on company best practices, procedures and reguiations to best meet customer needs. (CUSTOMER SERVICE OFFICER, 12/2014 - 10/2016 Cooperative bank of oromia, Finfine, Fintine + Maintained excellent customer satisiaction by offering fHlendly, helpful and informative customer service. PERSONAL BANKER, 08/2013 - 10/2014 ‘Awash bank, fintine, finine + Managed customer accounts, including opening, closing and overseeing aillarge transactions. SKILLS EDUCATION CERTIFICATIONS LANGUAGES. + Excellent work ethic += Process improvement + Operations oversight + Sirong interpersonal stils + Risk management expertise Oromia State Unversity, Finfinnes, 2023 ‘Master of Arts: Leadership and Change Management + [lype] Academic Achievement Award Dire Dawa Unversily, Dire Dawa, 2012 Bachelor of Arts: Economics + [Degree] Graduate + [Area of certification] certified English, oromic, amharic: Fist Language