Thanks very much for your interest. The copyright of the paper “Lai, J.H.K. and Yik, F.W.H.

(2012), Hotel Engineering Facilities: A Case Study of Maintenance Performance,

International Journal of Hospitality Management, Vol. 31, No. 1, pp. 229-235” is vested
with the publisher. Depending on the entitlement of you/your organization, a copy may be
downloaded from the journal’s website. DOI: 10.1016/j.ijhm.2011.05.002