SERVICE AGREEMENT

RCIC Membership Number: R520985

THIS AGREEMENT MADE THE 8th DAY OF _AUGUST__ 2023

BETWEEN
CLIENTS NAME(S): KABERI SWARNAKAR
ADDRESS: 123/2 Khatra, Janata Road, Gopalganj, Sadar, Bangladesh
PHONE1: PHONE2:
EMAIL ADDRESS: kaberiswarnakar09@gmail.com, pamirbiswas140@gmail.com
AND REGULATED CANADIAN IMMIGRATION CONSULTANT (RCIC) #R520985, Ravneet K. BRAR, CANHOOD
IMMIGRATION SOLUTIONS INC., SUITE#202, 41 QUEEN STREET (E), BRAMPTON, ON, CANADA, Tel. +1 (365) 777-
2567, email: ravneet@canhoodimmigration.ca (Hereinafter “RCIC”)

1. RCIC Responsibilities. RCIC is obligated to provide professional, ethical services following College of
Immigration and Citizenship Consultants (CICC) By-laws, Code of Professional Ethics (Code), and Regulations
and in compliance with the Immigration & Refugee Protection Act, Regulations and Policies.
The Client has asked RCIC, and RCIC has agreed, to act for the Client in his/her/their immigration case including
the following tasks:
preparing an application for SPOUSAL OPEN WORK PERMIT FOR CLIENT including a detailed evaluation of
circumstances, guidance on the overall process, preparation of legal submissions, advising on information
required for the application form(s), quality control and finalization of required form(s), guidance on required
supporting documentation, correspondence with Canadian Immigration authorities, monitoring of file status,
notification of file status, preparation for interview (if applicable) and other (if applicable)

2. Payment Schedule & Terms**. Client agrees to pay RCIC as follows and according to terms below:
a. Professional Fees. Fixed Fee of CAD$ 750 plus 13% HST CAD$ n/a = CAD $ 750
1st retainer of CAD$ 750 plus 13% HST CAD$ n/a = CAD $ 750 on the execution of this agreement.
b. 2nd installment or final balance: ---------------------------------------n/a----------------------------------------
c. 3rd installment or final balance: ---------------------------------------n/a----------------------------------------
** In case the applicant gets selected under PNP and chooses to put up an application under PNP, an additional CA$1500+HST
will be charged for application for PNP.

d. Disbursements. Disbursements are additional to the above fees and are the expenses related to courier,
postage, telephone/fax charges, bank fees for wire transfers, document management fee, etc. incurred
by the RCIC, plus 13% HST.

e. Government Fees. It is understood that the Client is responsible for payment of all fees charged by the
Canadian Immigration Authorities for application processing. These fees are payable, directly to
Canadian Immigration, when the application is being submitted and are estimated as follows:
o Federal government processing fee of: As Applicable
o Right of Permanent Resident fee: As Applicable
o Other government fee (Biometric fee) As Applicable
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f. Out of scope/additional work, if applicable, if circumstances in the Section “Change Policy” apply.
g. If the Client fails to pay the sum due to the RCIC within fifteen (15) days of delivery of a statement to the
Client, then the sum due is payable at the rate of two percent (2%) additional per month.
h. The client(s) acknowledge(s) that RCIC is entitled to fees earned for services rendered for which RCIC
has issued invoice(s) to the client and unearned fees will be refunded by check and mailed or given to
the client.
i. In the event additional services are requested, Fees as per addendum A to this Agreement will apply.
These fees are payable prior to the additional services being rendered.
3. Fees. The Client understands that fees related to any immigration case include professional fees for RCIC’s
work, taxes, disbursements and government fees. It is understood that the Harmonized Sales Tax (HST) is a
Federal Government Tax, which RCIC is required by Law to collect for all services rendered in Ontario.
4. Client Responsibilities. The Client understands the Client has the following responsibilities:
a. To be honest, accurate and complete in the information provided to RCIC or RCIC’s staff.
b. To provide, upon request of RCIC, all necessary information and documentation in English or, if in
another language, with a certified English translation, according to the timeline recommended by
RCIC. In the event documents are not provided or client fails to contact the RCIC in spite of repeated
requests, the RCIC can close the file after notifying the client in advance about the non-
responsiveness. A proper Statement of Account will be provided.

c. To notify RCIC if Client has used another RCIC previously. Name of previous lawyer or
consultant used _

d. The Client is to immediately notify the RCIC of any change in marital, family, or civil status
or change of physical address or contact information or change in employment, etc. for
any person included in the application.
e. To follow RCIC’s recommendations.
f. To read correspondence received at the email address provided above on a regular basis as this is the
main method of RCIC’s communication with Client.
g. To pay fees as outlined in the Payment Schedule. Notify RCIC immediately if Immigration, Refugees
and Citizenship Canada (IRCC) or Employment and Social Development Canada (ESDC) of any Canadian
government authority should contact Client directly in matters relating his/her case.
h. If applicable, to collect original documents (not submitted to Canadian government authorities)
provided to RCIC on completion of the application.
i. To provide complete information on assets (if required)
j. To provide complete information on previous criminal record, from any country
k. Client is aware that the RCIC’s obligations under this agreement are null and void if client knowingly
provides any inaccurate, misleading, or false material information. The client’s financial obligations
remain.
5. Change policy. Out of scope work may be required in addition to the tasks outlined in 1 when a change occurs
in Canadian immigration laws, regulations and or policies, because of material change in the Client’s
circumstances, because of material facts not disclosed at the outset of the application, if the Client does not
 SERVICE AGREEMENT

adhere to the Client responsibilities outlined, and if the Client requests assistance (i.e. presence of RCIC during
an interview, etc.) in addition to the tasks outlined in 1. When RCIC incurs or anticipates the need for such out
of scope work, Client will be notified in writing. If required, this Agreement can be modified accordingly upon
mutual agreement, please see Addendum A.
6. The Client acknowledges that the granting of a visa or status and the time required for processing the
application(s) is at the sole discretion of the government of Canada and not RCIC. Client understands that
medical conditions or criminal records and/or inaccuracies in any information provided may seriously affect
the outcome of the application and/or the retention of any status. RCIC is entitled to the fee for the services
rendered and is not contingent on the success of the application or appeal in case an application is refused.
7. Refund Policy. The Client acknowledges that the granting of a visa or status and the time required
for processing the application(s) is at the sole discretion of the government of Canada and not RCIC.
Furthermore, the client acknowledges that the fees is not refundable in the event of application
refusal.
8. That Client acknowledges that the professional fee that is earned is not refundable in case the client
changes his/her decision as regards to the submission of application or do not want to continue with
filing of the application.
9. No Guarantee. The Client acknowledges that RCIC does not guarantee a positive decision on the
application. Decision on the application is a sole discretion of government.
10. Force Majeure. RCIC’s failure to perform any term of this Agreement, as a result of conditions beyond his
control such as, but not limited to, governmental restrictions or subsequent legislation, war, strikes, or acts of
God, shall not be deemed a breach of this Agreement.

11. Dispute Resolution. In the event of a dispute, the Client and RCIC are to make every effort to resolve the
matter between the two parties. If a resolution cannot be reached, the Client is to present a complaint in
writing (signed) to RCIC and allow RCIC 15 days to respond to the Client. In the event the dispute is still
unresolved, the Client may follow the complaint and discipline procedure as outlined by CICC on their website
complaints@college-ic.ca. All complaint forms must be signed. CICC can be contacted at the following
address: 5500 North Service Road, Suite 1002, Burlington, Ontario L7L 6W6. Tel: 1-877-836-7543.

12. Confidentiality. All information/documentation received by RCIC required for the preparation of the
application will not be divulged to a third party other than to Canadian government bodies, employees,
authorized agents, and, in the case of student visa applications, to educational institutions, without prior
consent, except as demanded by law. RCIC, employees and agents of RCIC are also bound by the
confidentiality requirements of Article 8.1 and 8.5 of the Code.
In the event of a joint retainer agreement (husband & wife, for example), pursuant to Article 13 of the Code, Client
understands that no information received in connection with the matter from one Client can be treated as
confidential so far as any of the other Clients are concerned and that if a conflict develops that cannot be resolved,
RCIC cannot continue to act for both or all of the Clients and may have to withdraw completely.
10. Termination. This Agreement is considered terminated in the following circumstances:
a. upon completion of tasks identified under Section 1;
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b. material changes occur to the Clients application or eligibility, which make it impossible to proceed with
services detailed in Section 1;
c. upon written notice by the Client; Client agrees to pay to the RCIC all fees and disbursements accrued
to that date;
d. upon written notice by RCIC, provided withdrawal does not cause prejudice to the Client, pursuant to Article 14
of the CICC Code, and in particular if Client
i. Deceives the RCIC, or
ii. Does not co-operate fully with the RCIC in the handling of this matter, or
iii. Fails to pay installments as outlined above; or
iv. Instructs RCIC to engage in illegal acts, or
v. Refuses to act on the instructions of the RCIC in regard to a significant point, or
vi. Provides any inaccurate, incomplete, misleading or false information
In which cases RCIC shall be entitled to cease work for the Client and retain and/or request payment for all fees as
earned for the services rendered.
Please note: Once a Retainer is sent to client(s) for signing, client(s) has 10 days to revert on the Retainer with
signatures. After 10 days, RCIC has the right to decline the Retainer agreement acceptance. Also, Retainer would
be considered effective, once signed by both parties.
11. Discharge or Withdrawal of Representation: The Client may discharge representation and terminate
this Agreement, upon writing, at which time any outstanding fees (unearned) or Disbursements will be
refunded by the RCIC to the Client/any outstanding fees or Disbursements will be remitted by the Client
to the RCIC.
The RCIC may withdraw representation and terminate this Agreement, upon writing, provided
withdrawal does not cause prejudice to the Client, at which time any outstanding fees or
Disbursements will be refunded by the RCIC to the Client/any outstanding fees (unearned) or
Disbursements will be remitted by the Client to the RCIC.
This agreement will be terminated and RCIC’s representation will be withdrawn if client does not co-
operate and provide documents to submit the file or advice the RCIC (written/email) to hold the file
within one (1) year from the date of signing this agreement.
11. Document Retention. RCIC retains documents for six years after the date of Termination. After six years, all
paper documents are shredded.
12. Governing Law: This Agreement shall be governed by the laws in effect in the Province/Territory of Ontario
and the federal laws of Canada applicable therein and except for disputes pursuant to Section 8 hereof, any
dispute with respect to the terms of this Agreement shall be decided by a court of competent jurisdiction
within the Province/Territory of Toronto, Ontario, Canada
13. Miscellaneous
a. The Client expressly authorizes the RCIC to act on his/her behalf to the extent of the specific
functions which the RCIC was retained to perform, as per Section 1 hereof.
b. This Agreement constitutes the entire agreement between the parties with respect to the subject
matter hereof and supersedes all prior agreements, understandings, warranties, representations,
negotiations and discussions, whether oral or written, of the parties except as specifically set forth
 SERVICE AGREEMENT

c. This Agreement shall be binding upon the parties hereto and their respective heirs,
administrators, successors and permitted assigns.
d. This Agreement may only be altered or amended when such changes are made in writing and
executed by the parties hereto.
e. The provisions of this Agreement shall be deemed severable. If any provision of this
Agreement shall be held unenforceable by any court of competent jurisdiction, such provision
shall be severed from this Agreement, and the remaining provisions shall remain in full force
and effect.
f. The headings utilized in this Agreement are for convenience only and are not to be construed in any
way as additions to or limitations of the covenants and agreements contained in this Agreement.
g. Each of the parties hereto shall do and execute or cause to be done or executed all such further and
other things, acts, deeds, documents and assurances as may be necessary or reasonably required to
carry out the intent and purpose of this Agreement fully and effectively.
h. The Client acknowledges that he/she has had sufficient time to review this Agreement and has been
given an opportunity to obtain independent legal advice and translation prior to the execution and
delivery of this Agreement.
In the event the Client did not seek independent legal advice prior to signing this Agreement,
he/she did so voluntarily without any undue pressure and agrees that the failure to obtain
independent legal advice shall not be used as a defense to the enforcement of obligations created
by this Agreement.

14. Validation. The Client acknowledges that he/she has received a copy if this agreement, read this Agreement,
understood it, have obtained such independent legal advice as they deem appropriate, have sought translation
(if necessary) and agree to be bound by its terms. The Client acknowledges that he/she has requested that the
Agreement be written in the English language.

_______________________________________ _______________________________________
Client Signature (or Designate) RCIC Signature (Ravneet K. Brar – R520985)

KABERI SWARNAKAR
Print name (first name, last name)

_________________________________________
Client Signature (if joint agreement)

____________ __
Print name (first name, last name)
08-Aug-2023
________________________________________ _______ _______________
Day/Month/Year Day/Month/Year

5
 SERVICE AGREEMENT

WIRE TRANSFER INFORMATION (TRUST – 1st INSTALMENT (RETAINER FEE)):

ACCOUNT NAME: CANHOOD IMMIGRATION SOLUTIONS INC.

FULL ACCOUNT #: 21172 5276605

SWIFT CODE: TDOMCATTTOR
INSTITUTION/BANK NAME: TD CANADA TRUST
INSTITUTION/BANK CODE # 004
BRANCH/TRANSIT # 21172
ACCOUNT # 5276605
ROUTING #: 026009593

WIRE TRANSFER INFORMATION (GENERAL – 2nd INSTALMENT (FINAL BALANCE)):

ACCOUNT NAME: CANHOOD IMMIGRATION SOLUTIONS INC.

FULL ACCOUNT #: 21172 5276591

SWIFT CODE: TDOMCATTTOR
INSTITUTION/BANK NAME: TD CANADA TRUST
INSTITUTION/BANK CODE # 004
BRANCH/TRANSIT # 21172
ACCOUNT # 5276591
ROUTING #: 026009593

BANK: TD CANADA TRUST

BRANCH ADDRESS: 150 Sandalwood Pkwy East,
Brampton, ON, L6Z1Y5, Canada

Note: The information above contains all the details of our bank information. However, your bank may not
require each and every detail provided. Please utilize the information as required by your bank’s
procedures.

Or EMAIL TRANSFER (ONLY WITHIN CANADA):

If you have an internet banking account and your bank provides the service of email transfers, you can make
a payment to Canhood Immigration Solutions Inc. using email transfer. The maximum amount which can be
transferred at one time, using this method is $2000.

Instructions:
1. Log on to your internet banking account
2. Select e-transfer and follow directions on the screen
3. You will be asked to create a password. This password must be shared with Canhood Immigration in
order for us to complete the transaction
4. The E-mail address to be used for transfer is canhoodimmigration@gmail.com