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journal of Personality and Social Psychology Copyright 1988 by the American Psychological Association, Inc.

1988, Vol. 54, No. 5,798-810 0022-3514/88/J00.75

The Dynamic Relations Among Interpersonal Behaviors:


A Test of Complementarity and Anticomplementarity

Stanley R. Strong, Hope I. Hills, Christopher T. Kilmartin, Helen DeVries, Keith Lanier,
Blair N. Nelson, Deborah Strickland, and Charles W. Meyer III
Virginia Commonwealth University

On the basis of the positions of behaviors relative to one another in the interpersonal circle, the
principles of complementarity and anticomplementarity specify how people's behaviors influence
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one another in interpersonal interactions. Pairs of undergraduate women (1 subject, N = 80, and 1
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confederate) collaborated for 16 min to create and agree on stories for two pictures. Confederates
performed scripted roles that emphasized one of eight interpersonal behaviors. Behaviors were coded
into eight categories, and the relative effect of each confederate behavior on each subject behavior
was determined. Using the geometric properties of the interpersonal circle, vectors were calculated
that identified the relative impact of each confederate stimulus behavior on the overall pattern of
subject responses. Results were consistent with the dynamic relations among interpersonal behaviors
that complementarity and anticomplementarity propose and demonstrated that how a person be-
haves toward another systematically and profoundly affects how the other behaves toward the person.

In the 1950s, Timothy Leary and his colleagues at the Kaiser the interactant's characteristics and thereby encourage some re-
Foundation (Freedman, Leary, Ossorio, & Coffey, 1951; La- sponses and discourage others. These encouraging and discour-
Forge, Leary, Naboisek, Coffey, & Freedman, 1954; LaForge & aging effects are hypothesized to underlie people's purposive use
Suczek, 1955;Leary, 1957) introduced the interpersonal circle, of interpersonal behaviors to influence how others behave to-
a classification of interpersonal behaviors in a circular model ward them.
along orthogonal status and affiliation dimensions. Benjamin In interpersonal theory, which behaviors a behavior encour-
(1974), Kiesler (1983), Strong and Hills (1986), and Wiggins ages or discourages are hypothesized to be a function of the be-
(1979) have proposed revisions of the model. The interpersonal havior's position relative to other behaviors in the interpersonal
circle is fundamentally a theory of the dynamic relations among circle. Carson (1969) identified the crucial relative position of
interpersonal behaviors that underlie peoples' use of the behav- behaviors as complementary and defined the encouraging
iors in social interactions. The purposes of this study were to effects of interpersonal behaviors on one another as the princi-
assess the validity of the Strong and Hills interpersonal circle ple of complementarity:
and to test the two basic hypotheses about the relations among
Generally speaking, complementarity occurs on the basis of reci-
interpersonal behaviors: complementarity and anticomplemen-
procity in respect to the dominance-submission axis (dominance
tarity. tends to induce submission, and vice versa), and on the basis of
Interpersonal theory (Carson, 1969; Kiesler, 1983; Leary, correspondence in respect to the hate-love axis (hate induces hate,
1957; Strong, 1987a, 1987b, 1987c) proposes that an interac- and love induces love) (p. 112).
tant's behaviors constrain the other's subsequent behaviors. The
The principle of complementarity asserts that behaviors oppo-
behaviors are hypothesized to affect the other's perception of
site one another on the status dimension and on the same side
on the affiliation dimension encourage one another. The princi-
ple of anticomplementarity asserts the obverse: Behaviors on
This research was partially supported by a Biomedical Research
Grant to Stanley R. Strong from the College of Humanities and Sci- the same side of the status dimension and opposite one another
ences, Virginia Commonwealth University. Some of the data are from on the affiliation dimension discourage one another (Kiesler,
Christopher T. Kilmartin's master's thesis completed under Strong's di- 1983; Strong, 1987b).
rection. To gain a more concrete notion of complementary and anti-
We thank the 17 students who served as confederates and the dozen complementary behaviors, consider the Strong and Hills (1986)
other students whose contributions made this study possible. We are interpersonal circle presented in Figure 1. In the model, eight
grateful for the insightful criticisms and suggestions of Harry Reis and classes of interpersonal behaviors are organized along orthogo-
several anonymous reviewers.
nal status and affiliation dimensions. At the dominant pole of
Hope I. Hills is now at the University of Missouri, Columbia.
the status dimension are the behavior categories leading and
Correspondence concerning this article as well as requests for the In-
self enhancing; at the submissive pole are the behavior catego-
terpersonal Communication Rating Scale and tables of means and stan-
dard deviations for the Impact Message Inventory scales and cluster ries self-effacing and docile. At the hostile pole of the affiliation
scores should be addressed to Stanley R. Strong, Department of Psy- dimension are the behavior categories critical and distrustful; at
chology, Virginia Commonwealth University, 800 West Franklin Street, the friendly pole are the categories cooperative and nurturant.
Richmond, Virginia 23284-0001. According to the complementarity principle, behaviors that en-

798
INTERPERSONAL BEHAVIOR 799
DOMINANT

SELF-ENHANCII being
egotistical admirable and
arrogant important
14 exhibit ionistte
command!
baing
boasting successful
don i mat ing proud advising
patronizing
autonomous over-
protecting
belligeranl sen-assured conciliatory pardoning
' ndescend asserting encouraging^ pitying
abusive /irritable reassuring \ forgiving
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stern sine. _, helping \sympathlz


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punishing /Impatient / Indifferent x £


'
bflina \ comfortin9\ consoling
considerate accepting! indulgent
82 I 83 84

72 I 73
agreeable /pleasant
rebelling distrustful cooperation/cooperation
complain skeptical
trusting /unguarded
resentful being
confiding
disappoint
admiring
suspicious \ hurt
' gullible

bitter
unforgiving \S self-doubling content
brooding/\disengag8d 53 63 passive acqu
barrassed ambitionless
inhibited
self-derogating
self-punishing 54
unresponswa

SUBMISSIVE

Figure I. The Strong and Hills (1986) interpersonal circle.

courage one another are nurturant and cooperative, leading and quently observed to elicit friendly responses rather than hostile
docile, self-enhancing and self-effacing, and critical and dis- responses.
trustful. According to the anticomplementarity principle, be- Taken at face value, these findings raise serious doubt about
haviors that discourage one another are leading and self-en- the accuracy of the complementarity hypothesis and the scien-
hancing, nurturant and critical, cooperative and distrustful, and tific merit of the interpersonal circle organization of interper-
docile and self-effacing. sonal behaviors. Orford lamented that". . . on this showing it
Orford (1986) reviewed 14 studies that, at least tangentially, is tempting to simply abandon all existing theoretical positions
assessed the complementarity principle. He identified serious . . ." (p. 374). At the very least, the findings demand a rethink-
methodological flaws in all of the studies. For example, only 5 ing of the nature of interpersonal behavior and of the dynamic
studies examined sequential contingencies among interpersonal relations among behaviors.
behaviors. The other 9 studies tallied the total frequencies with An obvious issue is whether interpersonal behaviors fully or
which each interactant used various behaviors and examined partially determine one another. Until recently (Strong, 1987c),
relations among the totals. Orford evaluated the results of the interpersonal theory has not explicated other variables to ac-
studies in terms of observed relations among the four quadrants count for interpersonal responses beyond the other's behavior.
of the circle (hostile dominant, hostile submissive, friendly Indeed, Leary (1957) described interpersonal responses as re-
dominant, friendly submissive.) Consistent with the comple- flexes, a term that suggests invariant causation. Yet interper-
mentarity principle, he found that friendly dominant and sonal behavior must have multiple determinants. If it did not,
friendly submissive behaviors were frequently reported to elicit interactions would become redundant in one exchange. For ex-
each other. Observations inconsistent with the complementar- ample, if one person emitted a leading behavior, the leading be-
ity principle, however, were more striking. Dominant behaviors havior would elicit a docile response from the other, which in
were frequently observed to elicit dominant responses rather turn would elicit another leading response from the first person:
than submissive responses, and hostile behaviors were fre- The exchange would be redundant immediately.
800 STRONG ET AL.

Orford (1986) suggested several other possible determinants mation, vectors can be calculated that indicate the magnitude
of interpersonal behavior including relative status and re- and direction of effect of each interpersonal behavior on re-
sources, relationship duration, and sex. Jones and his colleagues sponse behavior relative to all other interpersonal behaviors.
have demonstrated the effects on interpersonal behavior of de- In this study, the sequential contingencies among the inter-
pendence (E. E. Jones, 1964; E. E. Jones, Gergen, & Jones, personal behaviors that women exchanged in groups of two
1963; and R. G. Jones & Jones, 1964), relationship objectives were assessed. To ensure that behaviors in all of the Strong and
(Gergen & Taylor, 1969), and knowledge of the other (Baumeis- Hills (1986) categories occurred, one of the women in each
ter & Jones, 1978; Quattrone & Jones, 1978). Finally, both Car- group was a confederate trained to use a high percentage of a
son (1969) and Kiesler (1983) couched their propositions of the particular interpersonal behavior. Each of eight conditions em-
dynamic relations among interpersonal behaviors in probabilis- phasized behaviors in one of the categories. The magnitude of
tic terms. Carson used the term generally speaking, and Kiesler each behavior's differential relative effect on each response be-
framed his statement of complementarity as a tendency, ". . . havior was determined by comparing it with the effect of the
a probability significantly greater than chance..." (p. 200). other seven behaviors combined. Finally, the relative effect of
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The notion that a person's interpersonal response to anoth- each stimulus behavior on the subjects' overall response behav-
er's behavior is a function of a number of variables in addition ior was determined using vector analysis that used the geomet-
to the other's behavior has several implications. For example, ric properties of the interpersonal circle.
different contingencies among behaviors in different interper-
sonal situations would be expected as a function of differences Method
in the values of causal variables operative in those situations. In
a specific interpersonal situation, some response contingencies Subjects
would not conform to the complementarity principle because
The data were collected in four studies carried out over a 3-year pe-
of other causal factors simultaneously affecting the interactants.
riod. In all, 80 women from introductory psychology classes who re-
Moreover, differences among the response contingencies of indi- ceived course credit volunteered to participate in the research, 20 in
viduals would reflect causal variables associated with individual each study. The composition of the four groups of women was quite
difference factors. similar. Overall, 40% of the women were Black (ranging in the four stud-
Another issue is the appropriate methodology to identify ies from 30%-45%), 57% were White (ranging from 50%-70%) and 2%
differences in the interpersonal effects of different interpersonal were Oriental (ranging from 0%-5%). Their ages ranged from 18 to 40
behaviors. In the interpersonal circle, the differential effects of years, with a mean age of 20.1 years (ranging from 18.8-20.6). Eighty-
behaviors are defined relative to each other. For example, the one percent of the women were in their freshman or sophomore years
in a large urban university (ranging from 60%-95%).
complementarity principle proposes that leading responses are
more probable in response to docile behavior than in response
to other interpersonal behaviors. To assess the complementarity Conditions and Confederates
principle adequately, the effects of each interpersonal behavior
A role prescription and script was generated for each of eight condi-
on interactants' response behaviors must be evaluated relative
tions that emphasized one of eight categories of interpersonal behaviors.
to the effects of all other interpersonal behaviors. The full range The scripts consisted of verbal and nonverbal confederate responses for
of interpersonal behaviors must be observed, and their effects every aspect of subject and confederate interaction. The research team
on responses must be evaluated relative to each other. None of refined each script until it embodied as much of the emphasized behav-
the studies Orford (1986) reviewed met this requirement. ior as possible, but still portrayed a plausible, although not necessarily
Because of the geometric properties of the interpersonal cir- likable or ordinary, college woman enrolled in introductory psychology.
cle, vector analysis can be used to determine the effect of each The role prescriptions and scripts were based on the following para-
graph descriptions of the behaviors (Strong & Hills, 1986):
interpersonal behavior on response behavior relative to the
effects of all other interpersonal behaviors. Kurt Lewin (1936) In leading behaviors, the communicator shows that he or she
introduced vector analysis into psychology as a method to de- is capable, competent, confident, productive, in charge, and yet is
termine the resultant effect of several forces acting simulta- relatively warm and friendly. Disagreements are played down while
neously on a person's behavior. In vector analysis, the direction working toward task completion by relying on sociability, rational-
ity, and peisuasion. Leading behaviors may soften forceful thrusts
and magnitude of forces acting simultaneously on an object are
toward task completion by laughter and pleasantness. The behav-
combined linearly to identify the resultant direction and inten- iors range from easy and sociable confidence to powerful domina-
sity of movement of the object. For example, the direction and tion of the interaction with positive and intrusive thrusts to accom-
speed of a rocket at time t + 1 can be determined from a vector plish the task.
analysis of the direction and intensity of thrust, resistance, and In self-enhancing behaviors, the communicator shows self-con-
gravitational forces acting on the rocket at time«. fidence, self-satisfaction, superiority, and autonomy, and is explic-
To use vector analysis to determine the effect of an interper- itly self-promoting. The behaviors point out the capability and/or
the superiority of the communicator. They identify differences with
sonal behavior on response behavior relative to the other inter-
and/or opposition to the other's ideas and vie for the acceptance of
personal behaviors, the relative magnitudes of the behavioral ideas and dominance in the relationship. The behaviors are often
effects of an interpersonal behavior and the directions of its self-absorbed and make little attempt to involve the other. Low in-
effects must be determined. The relative magnitudes of an inter- tensity behaviors explicitly promote one's capabilities or show
personal behavior's effects on response behaviors can be deter- differences with the other's ideas. More extreme behaviors are ego-
tistical, boastful, arrogant and dictating.
mined statistically. The directions of its effects are given by the
geometric structure of the interpersonal circle. From this infor- In critical behaviors, a communicator shows impatience with,
INTERPERSONAL BEHAVIOR 801

criticalness of, and disdain for the other. Critical behaviors dis- mances and coached them if deviations from desired role behavior were
count the value of the other. While the behaviors may directly criti- found.
cize, attack, and aggressively punish the other, the most common
Each study focused on two behavior roles, and each confederate per-
critical behaviors employ indifference to the other and condescend-
formed the two roles an equal number of times, with minor exceptions.
ing impatience expressed in a joyless firm handling of the incompe-
tent other. Critical behaviors range from rather gentle questioning Subjects were spread over confederates as evenly as schedules would
of the other's ideas or their basis to scathing attacks on the other allow. The number of subjects that each confederate saw and the per-
and his or her competence. centages of each confederate's behaviors that fell into each of the eight
behavior categories are presented in Table 1. Confederates 1-4 served
In distrustful behaviors, the communicator shows resentment, in the first study, which focused on self-enhancing and self-effacing be-
distrust, resistance, hurt, and brooding. The communications im-
haviors; Confederates 5-9 served in the second study, which focused on
ply or denote that the other is inconsiderate and unfair. The behav-
critical and docile behaviors; Confederates 10-13 served in the third
iors may state that the other is being unfair, ignoring, or discounting
the communicator. More frequently, they make the charge of un- study, which focused on distrustful and nurturant behaviors; and Con-
fairness through voice tone and demeanor by portraying hurt, re- federates 14-17 served in the fourth study, which focused on leading
sentment, a negative attitude, and resentful acquiescence. Low in- and cooperative behaviors. For the most part, confederates performing
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tensity behaviors rely on voice tone, inflection, and indications of the same role displayed a similar mix of behaviors.
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discomfort to convey the sense of unfairness. More extreme behav- The largest percentage of each behavior occurred when it was the
iors openly charge unfairness and show rebellion and resentment. emphasis (target) of the confederates' role (see the columns in the last
section of Table 1 labeled All actors by condition.) The percentage of
In self-effacing behaviors, the communicator shows self-doubt,
self-criticism, inability, and helplessness. The behaviors rely on target behaviors in the roles varied from 22.6% (self-enhancing) to
paralinguistic body language and voice qualities of uncertainty, in- 67.3% (critical), and the average was 45.1%. Differences in the percent-
hibition, and helplessness, and linguistic contents that denote a ages of target behaviors in the roles reflect the research team's judgment
lack of ability to perform adequately or give responses of much of the maximum density that the roles could have and still be plausible.
value. The paralinguistic and linguistic indicants of self-effacing Target behaviors were the most frequent behaviors in all but two roles
usually occur together, but can occur separately. References to a (see the rows in the last section of Table 1). In the self-enhancing role,
lack of ability, incompetence, or having little value should be rated leading behaviors were more frequent (36.9%) than self-enhancing be-
as self-effacing even when the paralinguistics are rather self-as-
haviors (22.6%); in the distrustful role, docile behaviors were more fre-
sured. The behaviors range from modesty and uncertainty to help-
quent (28.5%) than distrustful behaviors (27.5%). Because the leading
lessness and inhibition.
role contained very few self-enhancing behaviors (3.2%) and the docile
In docile behaviors, the communicator shows a lack of ambition, role contained almost no distrustful behaviors (.5%), the roles were dis-
involvement and affect, passive compliance, obedience, and solicit- tinct stimuli.
ing help. The behaviors solicit and passively accept the other's lead-
ership. In general, the behaviors are low energy with little affect. Procedure
Low intensity behaviors are passively receptive of the other's ideas
and direction. More extreme behaviors solicit help and are obedi- The procedure was identical in each study. Ten subjects were ran-
ent, ambitionless, and deferential. domly assigned to each of the two conditions of the study. When subject
and confederate arrived at the reception area, the experimenter intro-
In cooperative behaviors, the communicator shows receptive- duced himself or herself and asked the subject and confederate to intro-
ness, cooperation, liking, respect, admiration, and trust for the
duce themselves. The experimenter took the two women to an experi-
other. The behaviors are positive and display camaraderie and rap-
ment room and explained as follows: "The purpose of this study is to
port in working with the other as a friendly collaborator. The be-
haviors play down and explain away disagreements. Own opinions examine how students negotiate consensus in a creative story construc-
are often presented as mirroring those of the other. Cooperative tion task. "Vbu will work together to come up with stories you agree are
behaviors range from receptiveness, agreeableness, and pleasant- best for two pictures." They were given two Thematic Apperception Test
ness to overly exuberant cooperativeness, admiration, or un- cards and instructed to study each picture for a few moments and then
guarded trust and openness to the other and his or her ideas. each write down her answers to three questions about the pictures. Then
they were to share their ideas about the pictures and " . . . negotiate to
In nurturant behaviors, the communicator shows fairness, trust-
determine the best story and write it down." They were told that they
worthiness, considerateness, and empathy. The behaviors focus on
supporting, comforting, and encouraging the other to actively par- had 16 min to work on the stories, 8 min for each picture. Questions
ticipate. The behaviors often take the form of inquiries about and were answered by paraphrasing the instructions.
generous consideration of the other's ideas, opinions, and feelings. In the interactions, which were videotaped, confederates gave the
The overriding concern is for involving and supporting the other. same answers to the pictures in all conditions. In 16 min, the experi-
At low intensity, the behaviors show consideration for and interest menter returned and told the confederate to write the story for the first
in the other. More extreme behaviors are complimenting, encour- picture that she now thought was best. The experimenter took the sub-
aging, sympathetic, patient, indulgent, patronizing, and absolving. ject to another room and told her to write the story for the second pic-
ture that she now thought was best. After writing the story, the subject
Confederates were 17 women from undergraduate psychology classes, was given questionnaires to describe the person with whom she had in-
4 or 5 in each study. They were chosen because they volunteered, had teracted and to describe herself. When the subject completed the ques-
schedules compatible with the needs of the study, and could pass with- tionnaires, she was debriefed. In the debriefing, subjects were probed
out question as students in introductory psychology. Each study had for suspicions about the authenticity of their partners. None of the 80
several confederates to diminish the possibility that differences between women indicated that she suspected that the other woman was working
roles were due to differences between individual confederates rather for the experimenter or was acting.
than between roles. The women memorized the scripts of the roles that
they were to portray, practiced the roles with each other, and were Measurement and Analysis of the Perceptual Impact of
coached on verbal and nonverbal aspects of their performances in about
the Roles
10 hr of training. They overlearned the roles to appear spontaneous and
to be able to handle unexpected subject responses. During the experi- One of the purposes of the study was to assess the validity of the rela-
ments, members of the research team reviewed some of their perfor- tive placements of behaviors in the Strong and Hills (1986) interpersonal
802 STRONG ET AL.

Table 1
Number of Subjects and Percentage of Confederate (Actor) Behaviors in Each Behavior Category by Condition and Confederate

Behavior category

Condition/actor N Leading Enhancing Critical Distrustful Effacing Docile Cooperative Nurturant

Leading
14 2 71.9 0.0 1.0 0.0 0.0 0.0 6.5 20.6
15 2 65.4 4.2 0.0 0.0 0.0 0.0 14.8 15.6
16 3 65.4 1.8 0.8 0.0 5.8 0.4 5.3 20.6
17 3 66.7 3.2 1.0 0.0 2.0 0.5 7.4 19.1
Self-enhancing
1 3 43.3 26.2 5.4 0.7 5.4 3.4 1.8 14.0
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2 3 30.3 29.3 10.2 0.9 7.2 1.1 1.9 19.0


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3 3 41.8 14.7 5.7 1.4 9.6 0.0 6.9 19.9


4 1 22.7 15.3 9.1 0.0 10.8 6.2 18.8 17.0
Critical
5 2 16.0 12.4 54.8 0.0 3.4 0.0 1.8 11.6
6 3 9.8 8.6 68.6 2.6 0.0 0.0 2.8 7.7
7 1 6.8 4.5 86.4 0.0 2.3 0.0 0.0 0.0
8 3 12.3 15.5 63.5 0.0 3.3 0.0 4.0 1.3
9 1 5.6 0.0 80.6 0.0 0.0 8.3 5.6 0.0
Distrustful
10 2 5.1 2.8 8.4 32.6 9.0 15.3 16.2 10.6
11 3 7.4 2.7 14.6 31.6 11.4 19.6 6.0 5.7
12 3 4.7 2.0 4.7 35.4 9.7 38.5 3.8 1.0
13 2 5.7 0.0 1.1 9.5 24.5 40.4 10.4 8.4
Self-effacing
1 2 7.4 7.6 0.0 2.4 63.4 1.8 14.0 3.3
2 3 5.0 3.0 0.0 3.8 46.0 29.8 6.7 5.8
3 3 7.4 2.2 5.3 0.9 48.6 19.2 10.9 5.4
4 2 0.8 1.8 10.2 2.4 46.1 30.0 2.5 6.1
Docile
5 1 15.5 4.3 1.4 0.0 4.2 21.1 36.7 16.8
6 3 18.4 6.5 3.2 0.0 7.0 39.5 17.1 8.1
7 1 13.4 0.0 4.2 1.7 11.9 23.8 27.1 17.8
8 3 10.0 3.2 0.0 1.0 11.5 33.5 29.5 11.4
9 2 22.5 2.1 0.0 0.0 11.2 34.8 14.6 22.1
Cooperative
14 2 23.6 4.3 0.7 4.6 0.7 7.0 47.4 11.6
15 2 19.8 3.2 2.3 0.5 2.7 12.2 46.2 13.2
16 3 21.2 1.1 4.0 0.4 3.2 10.1 51.4 8.6
17 3 14.3 0.6 0.0 2.2 5.3 9.4 48.2 20.0
Nurturant
10 4 21.2 5.5 4.4 3.0 2.7 6.7 16.5 40.1
11 3 19.0 3.2 1.0 0.0 4.7 0.8 27.9 43.3
12 1 17.9 9.1 3.3 0.0 15.8 0.0 12.4 41.5
13 2 17.7 3.2 0.9 1.6 9.7 3.1 9.8 54.0

All actors by condition

leading 10 66.7 3.2 1.0 0.0 2.0 0.5 7.4 19.1


enhancing 10 36.9 22.6 7.3 0.9 7.7 2.0 5.1 17.6
critical 10 11.1 10.2 67.3 0.8 1.9 0.8 3.0 5.0
distrustful 10 5.7 1.9 7.2 27.5 13.7 28.5 9.1 6.4
effacing 10 5.4 3.4 3.6 2.4 50.3 21.1 8.6 5.2
docile 10 15.9 3.7 1.5 0.5 9.4 33.3 21.8 13.8
cooperative 10 19.3 2.0 1.8 1.8 3.2 9.7 48.6 13.5
nurturant 10 18.9 5.2 2.4 1.2 8.2 2.6 16.7 44.7

circle. If the relative placements of behaviors were not valid, then ob- ior roles would correspond to the relative placements of behaviors in
served relations among behaviors could not reflect the expectations of the model.
the complementarity principle. In interpersonal theory, a person's inter- Measurement of perceptual impact. The subjects' perceptions of the
personal behaviors are assumed to distinctly affect an interactant's per- confederates were measured using the Impact Message Inventory
ception of the person's characteristics and thereby affect the interac- (Kiesler, 1979, in press; Perkins et al., 1979). The Impact Message In-
tant's response to the person. If the placement of behaviors in the Strong ventory measures covert affective reactions to interpersonal stimuli. In
and Hills model were valid, the relative perceptual impact of the behav- taking the inventory, the interactant indicates how the other person
INTERPERSONAL BEHAVIOR 803

made him or her feel, what he or she felt herself wanting to do and say to Table 2
the other, and what he or she felt the other felt and thought. For example, Interrater Reliability of the Interpersonal
typical items on the Dominant scale are of the form "She makes me Communication Rating Scale
feel bossed around." The interactant indicates her reactions on 4-point
scales that range from not at all to very much so. Behavior % Kappa
Each of the 90 items of the inventory is keyed on one of the following category JV behavior units agreement coefficient
15 scales that form a circumplex pattern along status and affiliation
dimensions: dominant, competitive, hostile, mistrusting, detached, in- Leading 785 87.3 .855
hibited, submissive, succorant, abasive, deferent, agreeable, nurturant, Self-enhancing 203 75.4 .719
Critical 283 68.6 .641
afflliative, sociable, and exhibitionistic. The scales are combined into
Distrustful 118 58.5 .526
four cluster scores labeled dominant, hostile, submissive, and friendly.
Self-effacing 410 82.0 .794
The dominant and submissive cluster scores represent the status dimen- Docile 378 70.4 .662
sion, and the hostile and friendly cluster scores represent the affiliation Cooperative 594 89.7 .882
dimension. Kiesler (in press) reported internal consistency alphas for Nurturant 573 82.4 .799
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the 15 scales ranging from .54 to .80, and for the four cluster scales Overall 3,344 81.0 .783
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ranging from .84 to .89.


Analysis of perceptual impact. The statistical significance of differ-
ences among the effects of the behavior roles on the subjects' perceptions
of the confederates was assessed in 19 analyses of variance (ANOV AS), 1 tially overlapping with this study) to derive a reliable and meaningful
for each scale and cluster score. In each analysis, differences between way to classify the behaviors that people display in interactions. The
the effects of each role and the effects of the other seven roles combined core of the scale is the Strong and Hills interpersonal circle presented in
were assessed with eight a priori contrasts. Each contrast divided the Figure 1. The Strong and Hills model is a modification of Leary's (1957)
squared differences between two means—the mean for one of the behav- interpersonal circle. The four categories in Leary's model that corre-
ior roles and the mean for the other seven roles combined—by the spond to the poles of the status and affiliation dimensions were elimi-
squared standard error of the sample mean derived from the total sam- nated and some of the behaviors that Leary placed in the categories
ple variation. The resulting F value was a standardized ratio scale mea- were distributed to adjacent categories. Two diagonal dimensions, in-
surement of the differential impact of the specific role as com pared with troverted-extraverted and separated-connected, were added. Behaviors
the impact of the other roles combined. As standardized ratio scale mea- along the introverted-extraverted dimension were augmented to fill
sures, the F values from the contrasts were equivalent measures of holes that Wiggins (1979) and Kiesler (1983) identified in Leary's
differences between the population mean and individual observations. model. The four dimensions defined eight categories, two in each of
In comparisons of differences between two groups with large sample the four quadrants of the circle. Descriptive terms in the model were
sizes, F = T2 = z 2 . The approximation of Fto z1 in this study was close: modified to reflect the behaviors that interactants displayed, and the
F(\, 72) = 3.9840, ;> - .05;z2 = 3.9601,p = .05. eight categories were labeled to reflect the behaviors that they con-
Indexes of the impact of each behavior role on the status and affilia- tained. Finally, the location of some behaviors were changed to enhance
tion dimensions were derived from the F values generated in the con- raters' ability to distinguish among categories reliably.
trasts on the cluster scores. Each F on the cluster scores was assigned a Coding the interpersonal behaviors. The verbal utterances of subject-
plus sign (+) when the mean of subjects' ratings of confederates per- confederate interactions were transcribed. Behavior units were defined
forming that role was larger than the mean of the ratings of all other as one individual's behavior uninterrupted by a verbal utterance of the
subjects, and a minus sign (-) when the mean was smaller. The signs of other. The 7,014 units from the four studies were coded into one of the
Fs on the submissive and hostile cluster scores were reversed. The Fs on eight categories given in Figure 1 using the Interpersonal Communica-
the dominant and submissive cluster scores were added together for each tion Rating Scale (Strong & Hills, 1986). The scale provides raters with
role, as were the Fs on the friendly and hostile cluster scores. These paragraph descriptions and examples of behaviors that fall within each
operations resulted in two indexes for each role, one for the status di- category. Raters worked from the videotapes and transcripts. The scale
mension and one for the affiliation dimension. The size of the indexes instructs raters to consider each unit independently and warns against
indicated the magnitude of the differential effect of the role relative to using context (previous or following units and the tone of the interac-
all other roles on the dimension. The sign of the indexes indicated the tion). Raters are instructed to use the paragraph descriptions, examples,
direction of differential effect on the dimension. A plus sign indicated and the descriptive terms on Figure 1 to decide which of the eight cate-
that the differential effect of the role was toward dominance on the status gories the behavior unit best fits. When behavior units are broken by
dimension and toward friendly on the affiliation dimension. A minus long pauses or extreme shifts in focus or meaning (or both), raters are
sign indicated that the differential effect of the role was toward submis- instructed to use the last sentence or utterance in the unit for classifica-
sive on the status dimension and toward hostile on the affiliation dimen- tion.
sion. A woman with a BA in psychology rated all 80 interactions. A female
The impact indexes on the status and affiliation dimensions were used undergraduate psychology major rated 40 interactions, 5 from each
as the coordinates on a Cartesian plane defined by the orthogonal status role. Neither rater was aware of the hypotheses of the study. Each 16-
and affiliation dimensions of the Impact Message Inventory. Vectors min interaction took the trained raters about 2 hr to rate. The percent-
drawn from the origin of the plane to the intersection of the status and age of agreement between the two raters is presented in Table 2 for each
affiliation coordinates identified the direction and magnitude of the per- of the eight behavior categories and overall. Table 2 also presents the
ceptual impact of the roles relative to each other. number of units that both rated and kappa coefficients by category and
overall. The level of agreement for the 3,344 units that both rated was
81.0%. The level of agreement for behavior categories ranged from
Coding and Analysis of Interpersonal Behaviors 58.5% for distrustful to 89.7% for cooperative.
To be more certain that subject and confederate responses were rated
The behaviors that women exchanged in the experimental interac- as independent events, one rater rated subject responses in two interac-
tions were coded using the Strong and Hills (1986) Interpersonal Com- tions in which confederate responses had been eliminated from both
munication Rating Scale. The scale is the result of a 4-year effort (par- videotapes and transcripts. (On the videotapes, portions in which con-
804 STRONG ET AL.

federate and subject spoke simultaneously or the confederate interjected confederate behavior that indicated the magnitude and direction of its
a quick response into the subject's ongoing commentary could not be differential effects were linearly combined twice, once for each dimen-
erased.) The agreement between the first rater, working from complete sion. In the formulas, each Fvalue was weighted in terms of the position
tapes and transcripts, and the second, working only from subjects' re- relative to the dimension of the subject behavior that it represented.
sponses, was 83.3% forthe 156 subject responses in the two interactions. Indexes for the status dimension were calculated using the formula:
Analysis of interpersonal behaviors. Subject-confederate interac- S = F leading + F self-enhancing - F docile - F self-effacing + .33
tions were divided into first picture and second picture sections (first (F nurturant + F critical — F cooperative — F distrustful). Affiliation
and second halves). In each section, the ratings of the behavior units dimension indexes were calculated using the formula: A = F
were organized into confederate stimulus and subject response pairs and nurturant + F cooperative — F critical — F distrustful + .33 (F lead-
cross-classified in eight by eight tables. Each table had eight rows that ing + F docile - F self-enhancing - F self-effacing).
represented the behaviors that the confederates used in the interactions These operations resulted in two indexes for each confederate behav-
as well as eight columns that contained the frequencies with which the ior, one for the status dimension and one for the affiliation dimension.
subject used each behavior in response to the confederate's behavior. The size of the indexes indicated the magnitude of the differential effect
The row of data in each table that contained the subject's responses of the confederate behavior relative to the other seven confederate be-
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to the confederate's target stimulus behavior (the confederate behavior haviors on the dimension. The sign of the indexes indicated the direc-
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emphasized in the role) was retained for analysis. The other seven rows tion of differential effect on the dimension. A plus sign indicated that
of data represented nontarget behaviors used by the confederate in her the differential effect of the confederate behavior on subject behavior
performance. These seven rows of data were discarded to avoid mixing was toward dominance on the status dimension and toward friendly on
within-subject variance with between-subject variance in the analysis. the affiliation dimension. A minus sign indicated that the differential
This procedure reduced the data set to 3,062 behavior units. The re- effect of the confederate behavior was toward submissive on the status
duced data set contained 1,531 contingent confederate stimulus-sub- dimension and toward hostile on the affiliation dimension.
ject response pairs. The number of confederate stimulus-subject re- The effect indexes on the status and affiliation dimensions were used
sponse pairs varied by condition from 70 for self-enhancing to 296 for as coordinates on the Cartesian plane defined by the orthogonal status
nurturant. The average number of contingent stimulus-response pairs and affiliation dimensions of the Strong and Hills (1986) interpersonal
for the eight conditions was 191. circle. Vectors drawn from the origin of the plane to the intersection of
The reduced data set included 160 lines of data, 1 for each half of the status and affiliation coordinates identified the direction and magni-
each subject-confederate interaction. Each data line contained the fre- tude of the behavioral effects of the confederate behaviors relative to
each other.
quencies with which a subject used the eight behaviors in response to a
In the calculation of resultant vectors, opposing forces cancel one an-
confederate's target stimulus behavior. To weight each subject and each
other. For example, self-enhancing behavior might stimulate both ap-
half of the interaction equally regardless of how many target behaviors
peasement (cooperative) and criticism (critical) from an interactant, op-
her confederate-partner emitted (ranging from 1 to 44), the frequencies
posite behaviors in the Strong and Hills (1986) circle. The direction and
were converted into proportions of total response for each data line.
magnitude of the self-enhancing resultant vector would indicate only
The square root of the arc sine of each proportion was then calculated
the direction and magnitude of the difference between the effects on
to generate a normally distributed variable (Draper & Smith, 1981, pp.
the two behaviors. Mutually canceled magnitudes of opposing effects
238-239).
is called stress in vector analysis. Indicants of stress on the status and
The statistical significance of differences among the effects of the con-
affiliation dimensions were calculated for each resultant vector. The ab-
federate target behaviors and in time (first half and second half of the
solute values in the equations for indexes (coordinates) were summed.
interactions) on subject response behaviors was assessed in eight AN-
The resultant sums were subtracted from the absolute sums. The
OVAS using repeated measures (time), one for each subject response be-
differences were the magnitudes of opposing effects associated with the
havior.1 In each analysis, differences between the effects of each confed-
resultant vector coordinates. The stress associated with each coordinate
erate behavior and the effects of the other seven confederate behaviors
was expressed as the percentage of the absolute sum of effects that was
combined were assessed using eight a priori contrasts that used the be-
canceled as a result of opposing effects.
tween-subjects mean square error term. As described earlier, each con-
trast divided the squared differences between two means—the mean for Results
one confederate behavior and the mean for the other seven confederate
behaviors combined—by the squared standard error of the sample Perceptual Impact
mean derived from the total between-subject sample variation. The re- Significant F values from the a priori contrasts on the Impact
sulting F value was a standardized ratio scale measurement of the Message Inventory scales and cluster scores for the eight roles
differential effect of the specific confederate behavior as compared with
the effect of the other seven confederate behaviors combined. 1
The inclusion of time as an independent variable in this study was
Indexes of the effect of each confederate behavior on the status and exploratory. Because we had no hypotheses about the effects of time in
affiliation dimensions were derived from the F values generated in the interaction, the results are not discussed. Three significant time effects
eight contrasts on each of the eight subject response behaviors (there were found: self-effacing decreased, F(l, 72) = 7.62, p < .01; docile
were 64 F values in all). Each F was assigned a plus sign (+) when the decreased, F(l, 72) = 7.18, p< .01; and self-enhancing increased, F(I,
mean of subjects' responses to that confederate stimulus behavior was 72) = 6.28, p< .05. Five significant Time X Confederate Behavior inter-
larger than the mean of subject responses to the seven other confederate actions were found: self-enhancing responses decreased in time to nur-
stimulus behaviors combined, and a minus sign (-) when the mean was turant, whereas they increased to all other behaviors, F(l, 72) = 4.53,
smaller. These operations resulted in eight F ratios for each confederate p < .05; distrustful responses increased more to critical than to other
behavior that indicated the magnitude and direction of its differential confederate behaviors, F(l, 72) = 4.05,p < .05; self-effacing decreased
effects on the eight subject behaviors. more in response to distrustful than to other confederate behaviors, F( 1,
Two indexes of the overall (resultant) effect of each confederate behav- 72) = 6.03, p < .05; self-effacing increased in response to leading,
ior on subject behavior were calculated from the F ratios, one index for whereas it decreased to all other behaviors, F(\, 72) = 4.39, p < .05;
the status dimension and one index for the affiliation dimension of the leading responses increased more to docile than to other behaviors, F( 1,
Strong and Hills (1986) interpersonal circle. The eight F values for each 72) = 5.27,p<.05.
INTERPERSONAL BEHAVIOR 805

Table 3
Fsjbr Impact Message Inventory (IMI) Scales and Cluster Scores Significantly Higher (+) or Lower (—) in Response to Roles
and Status and Affiliation Dimension Vector Coordinates

Scale, cluster Role


score, or
dimension Leading Enhancing Critical Distrustful Effacing Docile Cooperative Nurturant

Significant Fs for IMI scales

Sociable -4.5 +4.6


Exhibitionistic +5.5 +6.1 -4.6
Dominant 4-12.7 + 10.4 -9.2
Competitive + 16.9 -5.2
Hostile +7.0 +5.7 -4.1
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Mistrustful +9.0 -3.9


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Detached +6.1 +3.8


Inhibited -9.6 -7.4 +27.3 +6.3
Submissive -6.2 + 13.8 +7.6
Succorant -7.6 -6.2 -6.2 +24.1
Abasive -4.5 -18.9 -8.4 + 15.5 + 14.0
Deferent -10.9 -8.7 +4.3 + 11.3
Agreeable +6.7
Nurturant -4.7 +7.5 +8.0
Affiliative -9.0 +5.8

Significant Fs for IMI cluster scores

Dominant +8.1 +13.0 -7.6


Submissive -7.5 -9.6 -5.9 +21.9 +9.7
Hostile +4.0 +8.4 -4.7
Friendly -5.0 +6.8 +5.9

Vector coordinates

Status +7.5 + 17.7 + 18.9 -23.2 -8.9 -2.5 + 1.6


Affiliation +3.7 -0.9 -7.0 -13.4 + 1.6 + 11.5 +7.1

Note. The stress level of all coordinates was zero. F23.9=ps.05;J ? ^6.9 =

are presented in Table 3 as well as the status and affiliation di- that indicate the perceptual impact of the eight behavior roles
mension coordinates. In Table 3, a plus sign was assigned to the relative to each other on the Cartesian plane defined by the Im-
significant Fwhen the mean of subjects' ratings of confederates pact Message Inventory status and affiliation dimensions are
performing that role was larger than the mean of the ratings of presented in Figure 2. The relative perceptual impact of the
all other subjects, and a minus sign (-) when the mean was less. behavior roles corresponded closely to their relative placements
Fifty-seven of the 152 differences between scores of subjects in the Strong and Hills model.
who received one role versus the scores of subjects who received
the other roles were significant, well above the 8 significant
Effects on Interpersonal Behaviors
differences expected by chance. The number of statistically sig-
nificant differences between a specific role and all other roles The mean percentage of response for each subject behavior
ranged from 3 (nurturant) to 10 (distrustful). The Impact Mes- to each confederate stimulus (target) behavior is presented in
sage Inventory scales that reflected distinct perceptual impacts Table 4. The most frequent subject response overall was leading
of the roles corresponded to the Strong and Hills (1986) para- (24.2%) and the least frequent was distrustful (4.4%). The rela-
graph descriptions of the behaviors. For example, confederates tive occurrences of subject response behaviors to different stim-
who portrayed the nurturant role were perceived as significantly ulus behaviors differed widely and systematically. For example,
more nurturant, affiliative, and sociable than were confederates the most frequent subject response to the docile stimulus was
who portrayed the other roles; confederates who portrayed the leading (42.2%) and to the self-effacing stimulus was nurturant
critical role were perceived as significantly more competitive, (25.7%); the most frequent subject response to the leading stim-
dominant, hostile, and exhibitionistic and as less deferent, ab- ulus was docile (31.2%) and to the self-enhancing stimulus was
asive, inhibited, succorant, and nurturant. The significant cooperative (32.0%).
differences among roles on the cluster scores also conformed to Table 5 presents the statistically significant F values from the
their meanings in the Strong and Hills model. a priori contrasts that assessed the significance of differences
The status dimension coordinates ranged from 18.9 (critical) in subject response to each confederate behavior as opposed to
to -23.2 (distrustful), and the affiliation dimension coordinates response to all other confederate behaviors combined for each
ranged from -13.4 (distrustful) to 11.5 (cooperative). Vectors of the eight subject behaviors. Also presented in Table 5 are the
806 STRONG ET AL.

Dominant
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Submissive

'distrustful

Figure 2. Resultant perceptual impact vectors of interpersonal behaviors.

status and affiliation dimension vector coordinates and coordi- behavior than in response to the other confederate behaviors
nate stress levels. In Table 5, a plus sign indicates that subjects (averaged), and a minus sign indicates that the subjects emitted
emitted more of the behavior in response to the confederate less. Twenty-four of the 64 differences were statistically signifi-

Table 4
Percentages of Subject Response Behaviors to Confederate Stimulus (Target) Behaviors

Subject Confederate stimulus behavior


response
behavior Leading Enhancing Critical Distrustful Effacing Docile Cooperative Nurturant

Leading 19.6 10.5 18.2 16.4 9.8 42.2 49.4 27.8


Enhancing 4.0 4.4 5.0 14.6 5.4 7.0 2.6 4.6
Critical 1.6 8.2 14.6 17.2 6.2 10.6 3.9 2.0
Distrustful 2.4 6.0 14.3 3.8 4.2 0.6 2.8 1.6
Effacing 5.2 7.1 9.0 16.2 20.7 4.1 7.9 11.8
Docile 31.2 11.9 19.2 2.1 12.4 2.4 4.9 7.4
Cooperative 29.5 32.0 8.6 10.6 15.5 1.2 12.1 30.6
Nurturant 6.5 20.1 11.2 19.3 25.7 32.0 16.2 14.1
INTERPERSONAL BEHAVIOR 807

TableS
Fsfor Subject Behaviors Significantly More (+) or Less (-) Frequent in Response to Confederate Stimulits Behaviors, Status and
Affiliation Dimension Vector Coordinates, and Coordinates Stress Levels

Subject
response Confederate stimulus behavior
behavior or
dimension Leading Enhancing Critical Distrustful Effacing Docile Cooperative Nurturant

Significant Fs for subject behaviors

Leading -20.2 -4.6 -8.7 + 15.2 +28.7


Enhancing +6.9
Critical +4.9
Distrustful +29.1 -4.8
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Effacing -5.4 + 19.2 -11.0


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Docile +33.6 + 11.4 -12.1 -11.1


Cooperative +9.7 +5.9 -4.3 -21.9 + 11.0
Nurturant -7.5 +4.1 + 10.6

Vector coordinates

Status -39.5 -20.3 + 15.5 -27.1 +50.5 +30.8 -2.0


Affiliation + 17.4 -36.1 -15.7 -4.8 -2.7 +9.8 + 15.4

Coordinate stress levels

Status 5.9 39.1 20.2 44.3 9.2 0.0 9.0 76.0


Affiliation 46.4 91.1 18.9 5.7 64.3 94.8 22.7 4.1

Note. Stress level is the percentage of the magnitude of a stimulus behavior's effects on subject response behaviors that were in opposite directions.
5;F 2:6.9 = p s .01.

cant, well above the 3 significant differences expected by effects were equally hostile and friendly and thus canceled out
chance. in the resultant vector calculation. Cooperative and distrustful
In the strongest relations, leading encouraged docile, F\l, behaviors also encouraged dominant and discouraged submis-
72) = 33.6, p < .001, critical encouraged distrustful, sive behaviors. Cooperative encouraged friendly dominant be-
F( 1,72) = 29.1, p < .001, and cooperative encouraged leading, haviors and discouraged hostile submissive behaviors. Distrust-
F(l, 72) = 28.7, p < .001; docile discouraged cooperative, F(\, ful encouraged hostile dominant and discouraged friendly sub-
72) = 21.9, p < .001, and self-enhancing discouraged leading, missive behaviors. The resultant effect of self-effacing behavior
F{ 1, 72) = 20.2, p < .001. As expected, nearly all of the confed- was to encourage a subject response bias toward self-effacing
erate stimulus behaviors affected several subject response be- and away from leading. The moderately high-stress level on
haviors, but only a few of the effects conformed to the expecta- affiliation (64.3%) shows that self-effacing generated both hos-
tions of the complementarity and anticomplementarity princi- tile and friendly responses, much of which canceled out.
ples. Of the 13 encouraging effects, only 4 were between The resultant effects of self-enhancing and leading were nearly
complements. Of the 11 discouraging effects, only 3 were be- opposite the effect of docile. Both encouraged submissive and dis-
tween anticomplements. couraged dominant behaviors. The higher-stress levels for self-
The status dimension coordinates ranged from 50.5 (docile) enhancing than for leading on both dimensions, but especially on
to —39.5 (leading) and on the affiliation dimension from 15.6 the affiliation dimension (91.1% vs. 46.1%, respectively), show
(nurturant) to —36.1 (critical). Stress levels on the status dimen- that self-enhancing generated a greater diversity of opposing
sion ranged from 76% (nurturant) to zero (docile) and on the effects than did leading. The diversity of opposing effects on the
affiliation dimension from 94.8% (docile) to 4.1% (nurturant). affiliation dimension canceled one another in the resultant vector
Resultant vectors that indicate the relative effects of confederate calculation. Critical and nurturant behaviors also encouraged
behaviors on subjects' response behavior are presented in Fig- submissive and discouraged dominant behaviors. Critical en-
ure 3. The direction of each resultant vector indicates the direc- couraged hostile submissive and discouraged friendly dominant
tional pull or biasing effect of the confederate behavior on the behaviors. Nurturant encouraged friendly submissive and dis-
overall pattern of subject response behavior (subject behaviors couraged hostile dominant behaviors. The moderately high-
encouraged and, inversely, discouraged). The length of each stress level for nurturant on the status dimension (76.0%) shows
vector indicates the strength of the resultant effect. that it had opposing effects on the status dimension that self-can-
Confederate docile behavior had the strongest relative resul- celed. Its effects on affiliation were singular.
tant effect on subject behaviors. Docile behavior singularly en- With the exception of self-effacing, the resultant directional
couraged dominant behaviors and discouraged submissive be- biases in subject behavior that the confederate behaviors gener-
haviors. The high-stress level on affiliation (94.8%) shows that ated conformed closely to the expectations of the complemen-
docile also had effects on the affiliation dimension, but the tarity and anticomplementarity principles.
808 STRONG ET AL.
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Figure). Resultant behavioral influence vectors of interpersonal behaviors.

Discussion of interpersonal behaviors as determinants of social behavior


in interpersonal interactions. Clearly, how one person behaves
The results support some aspects of interpersonal theory, toward another profoundly influences how the other behaves
clarify other aspects, and suggest aspects that should be ex- toward that person. However, a specific interpersonal behavior
panded. The results support the validity and pragmatic useful- does not impel a specific response from the other. Rather, the
ness of the principles of complementarity and anticomplemen- person's behavior biases the other's responses in a particular
tarity and of the organization of interpersonal behaviors in the direction, a direction that is evident in the other's overall pat-
interpersonal circle. Results especially support the Strong and tern of responses but may not be apparent in specific responses.
Hills (1986) model, but also the closely related models of Leary The principles of complementarity and anticomplementarity
(1957), Wiggins (1979), and, to a lesser extent, Kiesler (1983). correspond to powerful causal factors in interpersonal behavior
Kiesler changed the relative positions of several behavior cate- that partially account for the interpersonal responses that inter-
gories from those proposed by Leary, and our results do not actants display toward one another.
support his changes. The relative placements of interpersonal The results of this study suggest two avenues of expansion of
behavior categories in the Strong and Hills model are consistent interpersonal theory. One is conceptual: Given that the comple-
with the behaviors' relative effects on interactants* perceptions mentarity and anticomplementarity principles correspond to
and behavioral responses. powerful causal factors in interpersonal behavior, the nature of
The number and magnitude of significant differences that the these causal factors should be conceptualized. To say that the
confederates' interpersonal behaviors generated in the subjects' effects occur is not sufficient; to understand interpersonal be-
perceptions and behavioral responses attest to the importance havior more deeply, explanations of why the effects occur
INTERPERSONAL BEHAVIOR 809

should be developed and explored. Strong (1987c) has recently a means of influencing their behavior. Social behaviors are con-
developed a theory of the processes and mechanisms that under- ceived of as having other purposes or intents as well, but the
lie complementarity effects that is based on a notion of resource intent to influence others is always assumed to be present. This
exchange in relationships. This and other theories should be de- assumption probably stems from the origins of interpersonal
veloped and tested. theory in the psychotherapeutic milieu (Sullivan, 1953). Within
The other aspect of interpersonal theory that should be ex- interpersonal theory, giving facts, making suggestions, express-
panded is knowledge of other situalional and individual differ- ing anger, agreeing or disagreeing with another, being sympa-
ence variables that causally relate to interpersonal behavior. thetic—that is, all behaviors emitted toward another—are seen
Three unpublished doctoral dissertations completed at Virginia as conveying information about one's characteristics and, at
Commonwealth University explored several potential determi- some level, as having the purpose of influencing others. The re-
nants of interpersonal behaviors. In a study procedurally sim- sults of this study demonstrate that, in awareness or not, con-
ilar to this study, Gruszkos (1986) explored the effects of being ceived of as purposeful or not, the way people behave toward
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assigned to lead an interaction or to assist the other. In interac- others powerfully influences the others' responsive treatment of
This document is copyrighted by the American Psychological Association or one of its allied publishers.

tions with a self-effacing other, leaders responded with more them.


self-effacing and assistants with more nurturant behaviors. His Self-presentation theory and interpersonal theory have much
results and the parallel results of Gergen and Taylor (1969) sug- to offer one another. Self-presentation theory has a long tradi-
gest that the direction of the self-effacing vector found in this tion of identifying and assessing situational determinants of
study may have been due to the instruction to collaborate. self-presentation, beginning with Jones's and Gergen's work in
In the same experimental situation as that used in this study, the 1960s. The variables and methods of investigation are rich
Hawks (1987) examined the effects of sex on interpersonal re- sources of ideas for expanding interpersonal theory. The em-
sponses to self-enhancing and self-effacing behaviors. Men and phasis in self-presentation theory on the attributional signifi-
women perceived and responded to another's behaviors identi- cance of behavior would also enrich interpersonal theory. On
cally when they were interacting in same sex pairs. Hawks's re- the other hand, interpersonal theory has evolved a systematic
sults suggest that sex by itself is not a determinant of interper- and dynamically meaningful organization of behaviors in the
sonal behavior. On the other hand, in a study of marital pairs, interpersonal circle that would be of value in systematizing cat-
Nutall (1987) found that husbands and wives displayed signifi- egories of self-presentation.
cantly different frequencies of several behaviors and used sev- The job of integrating ideas from the two approaches is made
eral different response contingencies while interacting with easier by the close correspondence of the self-presentation cate-
each other. gories that E. E. Jones and Pittman (1982) presented and the
Knowledge of the other is another potential determinant of interpersonal behavior categories of the Strong and Hills (1986)
interpersonal behavior. People probably begin interactions with interpersonal model. Jones and Pittman's self-promotion
strangers cautiously and rather quickly modify their behavior in category corresponds to Strong and Hills's leading and self-en-
the light of their growing knowledge of the other's characteris- hancing categories, their intimidation corresponds to Strong
tics. As mentioned earlier, Baumeister and Jones (1978) and and Hills's critical and distrustful, their supplication corre-
Quattrone and Jones (1978) have shown that the way people sponds to self-effacing and docile, and ingratiation corresponds
behave in initial stages of an interaction is affected by what they to cooperative and, in some senses, nurturant. Their exemplifi-
believe to be the other's preexisting impressions of them. As cation category seems to be a mixture of several of Strong and
Orford (1986) concluded, the tasks of identifying, conceptualiz- Hills's categories. An integration of concepts from interper-
ing, and assessing potential causal variables of interpersonal be- sonal theory and self-presentation theory might result in a theo-
havior is an urgent and potentially rewarding avenue for the fur- retical structure that can predict the specific interpersonal
ther development of interpersonal theory. effects of specific interpersonal behaviors in specific situations.
Self-presentation theory (Jones & Pittman, 1982; Schlenker, Although the dynamic relations among interpersonal behav-
1980; Tedeschi, 1981) and interpersonal theory conceive of so- iors found in this study reflect in part the psychological impact
cial behavior and interpersonal influence somewhat similarly. of the behaviors, they specifically reflect the joint function of
The focus of development in the two approaches has been these forces and other forces operative in the specific social situ-
different. Self-presentation theory has focused on the situa- ation of this experiment. Subjects were instructed to collabo-
tional determinants of social behavior, whereas interpersonal rate and cooperate as peers, and their responses to the confeder-
theory has focused on the classification and dynamic interre- ates surely reflected their best efforts to carry out their instruc-
lations of social behavior. Furthermore, Jones and Pittman con- tions. Subjects were aware that they were being videotaped and
ceived of self-presentation as conscious and intentional presen- that the tapes would be analyzed. Given such obvious surveil-
tations of self calculated to enhance one's ability to influence lance by powerful others (professors, psychologists), they surely
others; interpersonal behaviors are more broadly conceived of did their best to appear reasonable, polite, intelligent, and facili-
as efforts to influence other's impressions and behaviors with or tative of the experimenter's purposes. The subjects interacted
without conscious awareness of the intent to influence. with strangers, another factor that probably induced politeness
Most self-presentational theorists limit self-presentation to and caution. The subjects were women responding to other
some subset of social behavior (cf. Arkin, 1981). On the other women. The reactions of men to some of the behaviors might be
hand, interpersonal theorists conceive of all social behavior as different, and cross-sex reactions would differ in some respects.
having a purpose or intent of managing others' impressions as Finally, the data were collected in four independent efforts, rais-
810 STRONG ET AL.

ing the possibility of confounding factors that were due to the LaForge, R., Leary, T. E, Naboisek, H., Coffey, H. S., & Freedman,
different confederates or the nonrandomization of subjects M. B. (1954). The interpersonal dimension of personality: 2. An ob-
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