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Vol 2 No 1 (Autumn 2021)

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Marshall McLuhan’s General Theory of Media (GtoM), His Laws of


Media; Comparing Three Kinds of Law
Robert K. Logan—Department of Physics, University of Toronto—logan@physics.utoronto.ca

We suggest that despite McLuhan’s claim not to have a theory of


communication that in fact the body of his work does indeed constitute a
theory of media and their effects which I have called his General Theory of
Media (GToM) that also includes his Laws of Media (LoM). Both McLuhan’s
GToM and his LoM are described. A comparison is made of three notions of
law: i. McLuhan’s notion of law as used in his Laws of Media; ii. the notions of
the Law in the legal sense and iii. the notion of law as formulated in scientific
laws. McLuhan’s understanding of media is used to analyze some of the
negative effects of social media suggesting that laws need to be formulated to
prevent the misuse of social media that are antithetical to democracy and the
invasion of the privacy of the individual users of these apps. McLuhan’s Laws
of Media are then used to provide insights into the nature of scientific laws, the
Law in the legal sense and his own Laws of Media.

Keywords: Marshall McLuhan; General Theory of Media; Laws of Media;


scientific laws, the Law, enhance, obsolesce, retrieve; reverse; media;
technology

Introduction
What is law? In this article I will explore the nature of three kinds of law and how they differ:
1. Law in the legal sense as they are formulated by governments to regulate the society that
they govern;
2. Scientific laws as formulated by scientists to describe natural phenomena; and

3. Law in the sense that the term is used in Marshall McLuhan’s Laws of Media (McLuhan,
M. 1975, McLuhan, M. 1977 and McLuhan, M and E. 1988).

Did Marshall McLuhan Formulate a Theory of Media?


Whenever provoked, Marshall McLuhan would declare, Look, I don’t have a
theory of communication. I don’t use theories. I just watch what people do,
what you do. Or words to that effect. That’s the short answer to our question,
“What is McLuhan’s Theory of Communication? (McLuhan, E. 2008)”

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Although McLuhan always claimed not to have a theory as we shall see he had a systematic,
even systemic, approach to understanding media and their effects. Towards the end of his
career McLuhan (1975 & 1977) formulated his four Laws of Media (sometimes referred to as the
tetrad), which indicate, at least to me, that he had an ambiguous attitude towards theory and
was possibly entertaining the idea of a theory of media or communication. After all, he called
his Laws of Media “the new science” in the title of his book with his son Eric, Laws of Media:
The New Science (McLuhan, M. & E. 1988).

McLuhan’s Laws of Media


In Laws of Media (1988)… Marshall McLuhan summarized his thinking about
technology in a concise tetrad of media effects. The tetrad is an analytical tool
for considering the effects on society of any technology/medium, artifact, or
idea (put another way: a means of explaining the social processes underlying
the adoption of a technology, artifact or idea) by dividing its effects into four
categories and displaying them simultaneously. McLuhan designed the tetrad
as a pedagogical/analytical tool, offering his laws as questions to be asked of
any technology, artifact or idea (Kuskis 2014).

Here is a description of the four Laws of Media (LoM):


Every medium, every technology, every human artifact

1. enhances some human function,


2. obsolesces a previous way of achieving that function,

3. retrieves something from the past that was obsolesced earlier and
4. when pushed to the limits of its potential reverses or flips into an opposite or
complementary form (McLuhan 1975 &1977, McLuhan M. & E. 1988).
McLuhan’s Laws of Media differ from scientific law and Law in the legal sense in that there are
many different ways in which media enhance, obsolesce, retrieve and flip into an opposite or
complementary form.

There is one caveat about the term laws in McLuhan’s Laws of Media, and that
is that LOMs are not strictly scientific laws. This is because a LOM does not
make unique predictions as to what is retrieved from the past or what
complementary form the technology or medium will flip into. The LOM is
more of an exploratory tool or probe that provides insights into the effects of a
new medium or technology and its possible evolution, and there is often more
than one correct answer to the four questions posed by the LOM. The LOM is
a generalization or law in that all media obey the same general pattern of

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enhancement, obsolescence, retrieval, and flip into a complementary form or


forms (Iseri and Logan 2016).

I have argued that if McLuhan was able to formulate his laws of media, there must have been a
theoretical basis for that formulation that I have come to call McLuhan’s General Theory of
Media (GToM). I have taken the liberty to formulate McLuhan’s GToM, which I believe
consists of the following 10 elements (Logan 2021):

1. probes: McLuhan’s probes were the formulation of hypotheses that he felt were worthy
of exploration. Unlike most scholars he would publish his probes while still studying
them because he felt they contained some element of truth. Unlike the natural sciences
he could not test his hypothesis quantitatively so he had to be content with his probes;

2. figure/ground: the key element in McLuhan’s General Theory of Media (GToM), was
that one cannot understand a figure unless one understands the ground or environment
in which it operates;
3. the medium is the message: a medium has effects independent of its content, the
content is the figure but the medium is the ground or the environment;
4. the subliminal nature of ground or environment revealed only by the creation of an anti-
environment by an artist or a scientist;
5. the reversal of cause and effect: McLuhan’s focus was on the effects of media and he was
interested in how effects of one medium gave rise to the cause of another medium such
as his conjecture that the effect of the telegraph was the cause of the telephone;

6. the importance of percept over concept, the human sensorium and media as extensions
of man: because of his focus on effects McLuhan studied the effects of media on the
perceptions of its users which led to his notion of acoustic and visual space;
7. the division of communication into the oral, written, and electric ages and the notions of
acoustic and visual space: oral communication is acoustic because during the oral age all
forms of acoustic signals arrived simultaneously which is also the case with the signals
transmitted with electric media and hence both the oral age and the electric age are
characterized by acoustic space. With written communication the information arrives
visually in a linear and sequential way which is the characteristic of visual space;
8. the notion of the global village: information with electric media arrives from all across the
globe simultaneously creating a global village;
9. media as environments and media ecology: given the medium is the message; the
message of a medium is the environment that the medium creates; media interact with
each other and the content of a new medium is some older medium; the study of media
therefore requires an ecological approach;

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10. the Laws of Media: the effects of media can be described by the four laws of
enhancement, obsolescence, retrieval and flip or reversal as described above.

The Nature of McLuhan’s Reversal


McLuhan’s General Theory of Media is characterized by reversals. McLuhan’s use of probes
that he sometimes referred to as half true claiming that a half truth is still a lot of truth was a
reversal of the standard procedures of the communication scholars of his day. With his
figure/ground analyses he reversed the focus on figures to study the environment in which the
figure operated. The “medium is the message” is a reversal from the fact that he reversed the
study of media from that of the content of a medium to the effect of a medium independent of
its content. He focused on the subliminal effects of media rather than the obvious effects of
their content through the creation of anti-environments. He reversed the focus on causes to
that on effects and hence reversed the focus on concepts to that on percepts. He showed how
the transition from the oral age to the literate age represented a reversal from acoustic space to
visual space and that the transition to electric media reversed visual space back to acoustic
space. His idea of the Global Village contained the notion that the whole planet reversed into a
village. And with the Laws of Media he showed how a human artifact when pushed to its
extreme flips or reverses into its opposite or complimentary form. Three years before publishing
his first paper on the Laws of Media (McLuhan 1975) he wrote with Barrington Nevitt in Take
Today Executive as Dropout (McLuhan and Nevitt 1972, 6), “Every process pushed far enough
tends to reverse or flip suddenly. Chiasmus—the reversal to process caused by increasing its
speed, scope or size.” He used this idea to formulate the fourth of his four laws of media: “a
medium when pushed to the limits of its potential reverses or flips into an opposite or
complementary form.”
Another reversal of McLuhan’s is his notion that all media, all human artifacts have both service
and disservice. In a letter to Johnathan Miller in April of 1970 he wrote,

“All I am saying is that any product or innovation creates both service and
disservice environments which reshape human attitudes.” (Molinaro,
McLuhan, C. & Toye 1987, 404)

It is the service of technology that one is aware of and hence it is the figure whereas the
disservice of technology that is subliminal is the ground. Here is another McLuhan reversal in
that a new technology is developed because of the service it provides but unbeknownst to its
users it also reverses into some forms of disservice which are subliminal. The disservices of the
new technology emerge in the subliminal ground or environment that the new technology
creates.

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The Reversal of McLuhan’s “Media as Extensions of Man” to Humankind as an


Extension of Their Digital Media
In his book Understanding Media: Extensions of Man, McLuhan (1964) suggested that all
media, all technologies are merely extensions of our bodies or our psyches. He wrote, “all media
are extensions of some human faculty—psychic or physical (McLuhan & Fiore 1967).” He also
wrote, “technologies are merely extensions of ourselves (McLuhan 1967b, 261).” McLuhan
wrote about media as extensions of man before the digital revolution of personal computers, the
Internet, the World Wide Web, search engines, social media and smartphones. With these
digital media, that are all post-McLuhan, a reversal has taken place where the users of digital
media have become extension of their media as the data they enter becomes part of the system
they are interacting with. The reader should be aware that when McLuhan uses the term ‘man’
in the subtitle and the text of his book Understanding Media: Extensions of Man back in 1964, he
was using the term man in its generic sense of humankind or humanity, as was the practice of
the day. I have used the term ‘man,’ here and elsewhere fully cognizant that it may prove
offensive to some, which is not my intent, but to play on the words of McLuhan’s title. I have
taken McLuhan's term “media as extensions of man” and flipped media and man and modified
‘media’ so as to be read as ‘digital media’ to suggest that humankind or ‘man’ are extensions of
their digital media.

The way that humankind or ‘man’ becomes an extension of today’s digital media is that
companies such as Facebook and Google captures all of the data their users key into their
systems and exploit that data commercially to third parties that then use that data against the
better interest of those that provided that original data as described by Shoshana Zuboff (2019)
in The Age of Surveillance Capitalism and Douglas Rushkoff (2016) in Throwing Rocks at the
Google Bus. Here is how Rushkoff (ibid.) describes how this reversal took place:

With every keystroke and mouse click we make their algorithms learn more
about us while simultaneously becoming more complex than we—or anyone—
can comprehend. They are getting smarter while we humans are getting
relatively, or perhaps absolutely, dumber. Our machines slowly learn how to
manipulate us. It's a field now called captology: the study of how computers
and interfaces can influence human behavior (ibid., 90-91).

Digital technology pushes electric technology to its extreme which causes a flip or reversal,
namely that media as extensions of man also flips into “man (sic) as extensions of his digital
technology.” The flip is that in addition to digital media acting as extensions of man’s psyche as
is the case with oral, written and electric media, it is also the case that ‘man’ or the users
becomes an extension of their digital technology as the data they input into their digital media
becomes an extension of those media. Digital media systems consist of three elements: the
hardware and software of which they are composed but a third component as well, namely, the
data that is stored within them. Much of the big data that sits within them comes directly from

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their users of the system as every key stroke and choice they make is information that is fed into
the system as data as just described by Rushkoff above.

The Threat to Democracy from the Misuse of Surreptitious Data Collection and Social
Media
Social Media:
Enhance: online connections and non-local friendships; the image of the user of
the social media site.
Obsolesce: face-to-face socialization and real life.

Retrieve: long distance correspondence; Narcissus and masquerade.


Reverses: into social isolation; online virtual life and socializing; fake identities and
fake news.
If the only use of the capture of information was to target advertising to the users of digital apps
this would not be so serious though still unacceptable. However, the data surreptitiously
gathered has been used by political operatives to threaten our democratic practices as was the
case with the Cambridge Analytica scandal and their use of Facebook that compromised the
2016 USA presidential election and the UK Brexit referendum. By gathering information about
users of social media like Facebook political operatives were able to target voters that would be
susceptible to their messages and bombarded them with fake information and fake news
affecting the outcome of the 2016 presidential vote and the Brexit referendum. The Russians
also affected these two electoral processes by disseminating fake news on social media.

An even more serious threat to democracy has come from the use of social media by Donald
Trump by making use of fake news and lies to promote his agenda of overturning an election he
lost to Joe Biden. This included his use of the main stream media and social media to create his
Make America Great Again (MAGA) movement and the use of social media that the MAGA
movement used to organize itself, its rallies and its attempted coup of the American
government. On January 6, 2021 in Washington DC Trump and his agents held a rally in the
morning at which Trump incited his followers and members of the MAGA movement to storm
the U.S. Capitol and overturn the presidential election that he had just lost. This insurrection
and attempted coup d’etat have revealed that the regulation of social media and the
dissemination of fake news and lies like Trump’s big lie that the election was stolen from him
must be regulated by law.
In light of the events that took place on January 6, 2021, namely the insurrection of the Trump
supporters that attacked, entered and desecrated the U.S. Capitol in their attempt to overthrow
the government and reverse the outcome of the 2020 presidential election we must mention
some of the truly ugly and evil disservice aspects of social media. Although the insurrectionists
were directly egged on by Trump’s rhetoric in an outdoor rally held in the morning of January

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6th, the MAGA movement that he created and mobilized was a direct result of his use and their
use of social media. Twitter served as the medium for his assault on the truth, the tens of
thousands of out-right lies and the biggest lie of all that he actually won the 2020 election, that
the election was rigged and that it was stolen from him despite the fact that the Republicans
actually increased their numbers in the House of Representatives. As pointed out by Timothy
Snyder (2017) in his book On Tyranny: Twenty Lessons from the 20th Century, “lies can lead to
fascism.” Trump and his followers misuse of Twitter is the ugly side of the disservice of social
media. And it was not only Twitter but other forms of social media that allowed these enemies
of democracy to organize themselves into a movement that has shook the very roots of
American democracy.

Hitler made use of radio and the loudspeaker to create his racist Nazi movement. These
technologies were relatively new in the 1930’s when Hitler undermined Germany’s democratic
government. Social media such as Facebook, Instagram and Twitter are also relatively new
technologies that emerged in the past 25 years. It is interesting that Twitter finally realized the
harm it created when it finally banned Trump from using Twitter as a way to prevent him from
doing any further damage after the January 6 fiasco. But at the time of this writing it has been
reported that Trump is planning to start his own Twitter-like app and weaponize social media.
Trump is not finished with his misuse of social media which he will use once again to try to
overthrow American democracy with lies and fake news.

To Regulate or Not to Regulate


The story of the January 6th episode, which is not yet over as these words are written, is a
cautionary tale. Given the damage that has been wrought, serious thought must be given to
how social media can be regulated by law in the legal sense. If today’s democracies have
agencies to regulate public broadcaster such as the Canadian Radio-television and
Telecommunications Commission here in Canada, the Federal Communications Commission
in the USA and the European Commission in the European Union serious thought must be
given to a commission (perhaps an international one) to regulate the operation of social media
companies such as Facebook, Instagram and Twitter.

Freedom of speech does not allow one to cry fire in a crowded theatre to cause a stampede.
Freedom of speech should not allow social media to allow its users to post anti-democratic,
fascist, racist, or other dangerous forms of fake news and incitements to encourage illegal acts.
It is easy for us to condemn the posting of such material but the challenge will be how to exactly
define what kind of material should be banned and how. Just as the legal system has a judiciary
to judge what acts are illegal, a judicial system should be created to determine what material
needs to be regulated on social media. I believe that a social media platform that allows
messages to be posted that act as incitements to encourage illegal acts should be libel under
existing conspiracy laws. Social media should not be allowed to aid and abet illegal actions. It is

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beyond my expertise to suggest how this social media regulatory system should be organized but
it is clear to me in light of my analysis of social media and that of many others that there is a
need for such a system. And the events of January 6, 2020 in Washington DC and the
presidency of Donald J. Trump have made it clear that serious thought needs to be given to this
issue and a mechanism to protect democracies from the abuses of social media must be
developed.

Three Forms of Law: McLuhan’s Laws of Media, Scientific Laws and the Law in the
Legal Sense
There are three forms of law that I would like to compare using McLuhan’s Laws of Media.
They are:

1. Scientific laws as in Newton’s three laws of motion or the three laws of thermodynamics;
2. Laws in the legal sense formulated by human lawmakers in parliaments or parliament-
like bodies to insure order and tranquility.
3. The use of law as the way McLuhan uses the term in his Laws of Media (LoM) tool;

Let us now compare the nature of these three forms of law:

1. Scientific laws make precise predictions that can be confirmed empirically or disproven
if they disagree with experiments or new observations. These laws must be falsifiable and
are subject to modification if new evidence is uncovered. They are also subject to strict
peer review. Science cannot prove that a proposition is true but only that it is consistent
with all the observations and experiments made to date (Logan 2003).

2. Laws in the legal sense are subject in a democracy to change by the bodies that
formulated them following the constraints of their constitution. In a democracy, the
interpretation of the law is subject to the decisions of a constitutionally established
judiciary.

3. McLuhan’s Laws of Media are probes and hypotheses that do not lead to precise results
in that there can be differences of opinion of the persons making use of the LoM tool to
probe a medium or human artifact in terms of what it enhances, obsolesces, retrieves and
when pushed far enough what it flips or reverses into.
McLuhan saw a connection to his Laws of Media to Francis Bacon and Giambattista Vico each
of whom referred to their work as the “new science.” McLuhan and his son Eric used the term
in the title of their book Laws of Media: The New Science. The use of the term “the new
science” is an acknowledgement of the influence of both Francis Bacon and Giambattista Vico,
both of whom talked of their work as the “new science.” Eric McLuhan wrote in the preface to
the Laws of Media, The New Science:

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Vico… targeted ‘the modification of our own minds’ as the crucial area, while he cast about for
a way to read and write the ‘mental dictionary.’ Then the relationship between [Roger] Bacon’s
idols and Vivo’s axioms surfaced – bias of perception – and the job was near done. Bacon called
his book the Novum Organum, The New Science; Vico called his, the Science Nuova, The New
Science.

Lorraine Weir (1989) also notes the relationship of McLuhan and Vico, “Both Vico and
McLuhan were rhetoricians who in the course of their work of necessity became poets. Both
were semioticians more or less manqué.” Francesco Guardiani (1996) concurred with Weir, “Like
Vico, McLuhan develops his poetics of cognitive/technological process in terms of a
neoAristotelian rhetoric of processual mimesis informed by Francis Bacon as much as by Vico,
Joyce, and Scholastic theology.”

Conclusion: The Application of McLuhan’s Laws of Media to the Three Kinds of Law
In this concluding section we make use of McLuhan’s LoM tool to probe the nature of the
three forms of law we have identified, namely the Laws of Media itself, scientific law as
formulated by scientists based on their observations of nature and the experiments that they
conduct and the Law in the legal sense as formulated by governments.
All three forms of laws share something in common. They all are about formulating regularity:
the regularity of how citizens should behave in society as formulated by legislators; the
regularities of the natural world as observed by scientists; and the regularities of the effects and
impacts of technology as observed by McLuhan and his co-workers.

McLuhan’s Laws of Media:

Enhance: probing;

Obsolesce: content analysis;


Retrieve: intuition; and

Flip or reverse into: understanding media.

Scientific Laws:

Enhance: knowledge and an understanding of nature;

Obsolesce: ignorance and superstition;


Retrieve: intuition; and

Flip or reverse into: new technologies.

Legal Laws:

Enhance: order and tranquility;

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Obsolesce: anarchy and abuse of power;


Retrieve: The Garden of Eden; and

Flip or reverse into: oppression when misused

References
Guardiani, Francesco. 1996. “Laws of Media and the Critics.” McLuhan Studies: Premiere Issue
(http://projects.chass.utoronto.ca/mcluhan-studies/v1_iss1/1_1index.htm/, accessed
March 19, 2021).

Iseri, Zeynep Mervi and Robert K. Logan. 2016. “Laws of Media, Their Environments and
Their Users: The Flip of the Artifact, Its Ground and Its Users.” MDPI Philosophies 1(2),
153-161.
Kuskis, Alex. 2014. “The Law of Media – A Conceptual Tool for Understanding Media
(https://mcluhangalaxy.wordpress.com/2014/10/10/the-laws-of-media-a-conceptual-tool-
for-understanding-media/, accessed March 21, 2021).”

Logan, Robert K. 2003. “Science as a Language, the Non-Probativity Theorem and the
Complementarity of Complexity and Predictability.” In Daniel McArthur & Cory Mulvihil
(eds) Humanity and the Cosmos, Binghampton NY: Global Academic Publishing State
University of New York Binghampton, 63-73.

Logan, Robert K. 2021. McLuhan in Reverse. New York: Peter Lang (In press).

McLuhan, Marshall. 1975. "Communication: McLuhan's Laws of Media." Technology and


Culture 16 no. 1: 74-78.

McLuhan, Marshall. 1977. "Laws of Media." English Journal 67 (8), 92-94. also published Et
Cetera 34 (2), 173-179.

McLuhan, Marshall, and Eric McLuhan. 1988. Laws of Media: The New Science. Toronto:
University of Toronto Press.

McLuhan, Eric. 2008. “Marshall McLuhan’s Theory of Communication: The Yegg.” Global
Media Journal 1 (1), 25-43.

Molinaro, Matie, Corrine McLuhan, and William Toye (eds). 1987. Letters of Marshall
McLuhan. Toronto: Oxford University Press.

Rushkoff, Douglas. 2016. Throwing Rocks at the Google Bus. New York: Portfolio.

Snyder, Timothy. 2017. On Tyranny: Twenty Lessons from the 20th Century. New York: Tim
Duggan Books a subsidiary of Penguin Random House.

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Weir, Lorraine. 1989. “Laws of Media: Vico and McLuhan on the New Science” Signature 2, 60-
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Zuboff, Shoshana. 2019. The Age of Surveillance Capitalism. London: Profile Books.

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