Professional Documents
Culture Documents
2. Contact details
6. Top 4-5 existing client list and their contact details , also furnish the work order copies
7. Attach feedback received from top 3-4 clients. & give details of these clients ( HDFC team is expected
to take feedbacks from these contacts)
8. . Does the vendor have relevant experience to handle the type of service.
(mention the no. of years of experience in the industry).
10. Is the vendor related to any other vendor who is already providing services / products to the Bank,
11. Is the vendor related to any employee of the Bank , if yes, Entire details to be furnished
12. If contracting for multiple locations, particularly over a wide geographical area, does the vendor
have the capability to cover the desired geographical area effectively. Take the address of the
office in those areas with contact details of SPOC
13. Was the vendor's services discontinued by any region of the Bank earlier and reasons for the same.
14. Vendor to confirm acceptance for penalty that the Bank may levy if substandard services are
provided at any point of time.
15, Has the vendor been debarred / Blacklisted by any other company, if yes, provide details.
16. Any court case against the Proprietor, Partner , Director pending in any of the Indian courts?
17. If any information provided above found to be incorrect ,will lead to penalty ( up to one month invoice
value or fix as per our norms) & terminating the contract without giving any notice .