Professional Documents
Culture Documents
2019–2020
TA B L E O F C O N T E N T S
D I G I
DIRECTOR-GENERAL’S INTRODUCTION...........................................................................................................5
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3
ASD ASD Corporate Plan 2019–2020
Director-General’s introduction
I am pleased to present the 2019–20 Australian Signals Directorate (ASD) corporate
plan, which covers the period 2019–20 to 2022–23, as required under section 35(1)(b)
of the Public Governance, Performance and Accountability Act 2013.
Every morning, as I enter ASD’s headquarters, I receive music, and mathematics, among others. ASD places an
a reminder of who we are, what we do and – most enormous emphasis on diversity – we desire and require
significantly – why we do it. I walk past an Enigma a diversity of people with a diversity of skills. Over the
machine from World War Two. The famous encryption next few years, ASD will be recruiting hundreds of people
device is a symbol of our origins, and of our mission: to to be part of our team.
reveal our adversaries’ secrets while protecting our own.
Our foreign intelligence and cyber security functions
ASD is today undergoing perhaps the most significant come with special responsibilities. ASD takes these
transformation since we were established all those responsibilities very seriously, and is committed to
decades ago. In our second year as a statutory agency, operating within the spirit and the letter of the law.
we are experiencing significant internal change, while We have built this commitment into the culture of
we continue to deliver on our key missions – providing our organisation, through the ASD values. And ASD
foreign signals intelligence, cyber security, and staff uphold these values in every aspect of their
offensive cyber operations in support of the Australian day-to-day work.
Government.
It is important that the public understands why our work
Our highest priority has, and will always be, the is necessary to defend Australia from global threats
protection of Australian lives – whether that is supporting and, most importantly, that we always act legally
Australian warfighters, detecting terrorist threats and ethically. In the past year, ASD has been more
against Australian interests, or providing intelligence to transparent about our role. Details of our operations
ensure Australians are safe when overseas. and capabilities will need to remain classified – but I
am committed to ensuring that Australians understand
Yet we are mindful of major shifts in the strategic more about what we do, and why we do it.
landscape, including security and stability across the
Indo-Pacific. My vision is that ASD remains a world-leading foreign
signals intelligence and cyber security agency,
We face a rising threat to our national security, economic enabled by talented, dedicated people, leading-edge
prosperity and social wellbeing from foreign interference capabilities, strong partnerships, and with the trust of
and espionage, including by state-based actors in the Australian public.
cyberspace, and by cyber criminals. We are a foreign
intelligence agency, and a key focus for us is ensuring This plan describes the steps we will take to enhance
our capabilities remain effective and well postured for that vision in 2019–20, and out to 2022–23 and beyond.
significant events, such as a cyber or terrorist attack. Our
capabilities are not directed at ordinary Australians.
4
5
ASD ASD Corporate Plan 2019–2020
6 7
ASD ASD Corporate Plan 2019–2020
A S D VA L U E S
REVEAL THEIR SECRETS. PROTECT OUR OWN.
ASD organisation chart
v a l u e
DIRECTOR-GENERAL PRINCIPAL DEPUTY
DIRECTOR-GENERAL
We give our We seek and We succeed We operate in the We always act
customers the foster talent through teamwork slim area between legally and ethically Mr Mike Burgess LTGEN John Frewen DSC, AM
critical edge We recognise the difficult and We are
We are world class
others’ inputs the impossible accountable to the
Our output
We are committed public through HEAD DEPUTY DIRECTOR-GENERAL DEPUTY DIRECTOR-GENERAL
affects operations We support
and enthusiastic Government for AUSTRALIAN CYBER SIGINT & NETWORK CORPORATE & CAPABILITY
and policy and care about SECURITY CENTRE OPERATIONS
We are flexible everything we do
Our products each other Ms Rachel Noble PSM Mr Simeon Gilding Ms Hazel Bennett
and responsive We manage risk
are unique We all contribute
effectively
8 9
STR ATEGIC PLAN 2019 –20 TO 2022–23
STRATEGICPLAN
CO N TE X T & E X TE RN A L D R I VERS
Defend Australia from global threats and advance our national
interests through the provision of foreign signals intelligence,
OUR Global Technological Public Partnerships Fiscal
cyber security and offensive cyber operations, as directed by Shifts Change Trust Environment
PURPOSE Government
We are a world-leading intelligence and cyber security agency, enabled by talented dedicated people, leading-edge
capabilities, strong partnerships, and the trust of the Australian public. Our role as both ‘poacher’ and ‘gamekeeper’
uniquely positions us to provide trusted advice and conduct intelligence operations.
OUR
We provide unique capabilities and access We build world-class, innovative We make Australia the safest
VISION that inform and make a difference. We offensive cyber capabilities that place to connect online
excel in the collection and exploitation of data deliver real-world impact
Deliver Strategic Support Military Counter Cyber-enabled Provide Trusted Advice
Lead Cyber Security
Advantage Operations Threats and Expertise
Generate intelligence Make Australia the safest Enable the war fighter. Protect Australia and Deliver timely, trusted
OUR and operational effects place to connect to the Protect Defence personnel Australians by countering and quality advice
to protect and advance online world. Foster and assets cyber-enabled crime and to Government, law
STRATEGIC Australia’s national national cyber security disrupting terrorists’ use of enforcement, business and
OBJECTIVES interests resilience the internet the community
Governance and Leadership and
People and Culture Technology Partnerships Tradecraft
Risk Influence
Our success is based We use technology We bring together We give our staff We act professionally, The leadership skills of
on the ingenuity and in innovative and our expertise the skills to solve legally and ethically. our people underpin
diversity of our team. creative ways to and capabilities challenging problems, We manage risk and everything we do.
OUR We have an inclusive gain asymmetric with those of our and operate in the are fully accountable And our mastery of
ENABLING culture that values and advantage. We master partners for mutual slim area between for our actions. We are technology underpins
rewards teamwork. technology to identify benefit. Respectful the difficult and the fiscally responsible, our trusted advice to
CAPABILITIES We attract and retain and disrupt threats, relationships and impossible. and we promote a the Government and
the best talent. and protect Australian collaboration enable culture that values the public.
interests. our success. strong compliance and
security practices.
10
Correct at 7 June 2019 11
ASD ASD Corporate Plan 2019–2020
Operating context
ASD’s ability to deliver on the outcomes described in its corporate plan is influenced by changes in its operating
environment. These factors are key to ASD’s efforts to evolve its business, ensuring it is well-positioned to continue to
help keep Australia safe.
CON T E X T & E X T E R N A L D R I V E R S
CONTEXT & EXT E RNAL DRIVE RS PU B LI C TRUST
Across the life of this corporate plan, ASD will continue to invest in developing its workforce and its technology
base to ensure it is able to respond flexibly to the changing priorities of the Australian Government.
CONT E X T & EXTER NAL DRIVERS PARTN E RS H I P S
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ASD ASD Corporate Plan 2019–2020
Capability
ASD’s capabilities enable it to deliver on its purpose and strategic goals. For the duration of this corporate plan, ASD
will place special emphasis on building and enhancing the capabilities needed to meet the challenges of the evolving
strategic environment, including changes in technology and data analysis. It will invest in improving leadership skills and
building a culture that leverages the strength of a diverse and capable workforce. It will build and foster partnerships to
deliver value in this complex operating environment. Partnerships Tradecraft
ASD’s partnerships are critical enablers for its ASD’s foreign signals intelligence, cyber security, and
success in an increasingly complex operating offensive cyber operations missions require a highly
environment. skilled workforce, equipped with the right skills to
operate effectively at the cutting edge of technology.
In the period of this corporate plan, ASD will: The pace of technological change increases ASD’s
■ foster its existing relationships and develop opportunities to develop new tradecraft, but also
new approaches to deliver mission-related increases the challenge of keeping ahead. Meeting
outcomes; this challenge is a critical enabler for ASD’s future
capability. ASD is conducting a detailed review
■ enhance its ability to work with key of the analyst ecosystem. The review is called
stakeholders and partners across multiple CAPRICORNUS and is designed to ensure that
classifications; analysts are able to deploy modern tradecraft
ASD’s people are its greatest resource. The skills and experience of its people are in high demand across private against ASD’s toughest analytical problems.
industry and government. To ensure its success, ASD must continue to attract, develop and retain a diverse and ■ enhance partnerships with industry and
highly skilled workforce. academia – particularly in the fields of data In the period of this corporate plan, ASD will:
science, cyber security, and technology; and
In the period of this corporate plan, ASD will: ■ conduct a multi-year change program to
■ strengthen relationships with key foreign implement the recommendations of the
■ expand and mature its dedicated human resources, and learning and development functions; counterparts, focusing on delivering CAPRICORNUS review;
■ develop ASD’s first dedicated strategic workforce plan to achieve the optimal future workforce to outcomes of mutual benefit.
■ redesign its training framework, focusing on
deliver against ASD’s strategic objectives; equipping its people with key skills to develop
■ develop and deliver a comprehensive attraction and recruitment strategy, focused on growing a diverse modern and innovative tradecraft;
and capable workforce; ■ evolve data and technology systems to
■ enhance its training and development programs, underpinned by a comprehensive support contemporary analytic requirements;
capability framework; and
■ establish a wellbeing program to safeguard the physical and mental health of its staff; and ■ build a culture that enables analysts to
flexibly adapt as the tradecraft environment
■ review its remuneration framework to remain an employer of choice. changes, and as technology and target
norms evolve.
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ASD ASD Corporate Plan 2019–2020
ASD’s new status as a statutory agency has given The leadership skills of ASD’s people – at all levels
it the autonomy to build enterprise governance of the organisation – are vital to its success. ASD’s
and risk frameworks that are tailored to the leaders are at the forefront of delivering our
unique nature of ASD’s work. As part of this strategic initiatives, and supporting and developing
work, ASD is also strengthening compliance and our workforce.
oversight processes, which provide assurance that
Technology is at the heart of ASD’s capability. Mastering and adapting to technological change is crucial to ASD acts within the spirit and the letter of the laws In the period of this corporate plan, ASD will:
enabling ASD’s ongoing success in delivering foreign signals intelligence, cyber security, and offensive cyber that enable us.
■ invest in developing new leadership capability
operations.
training, initially focused on enhancing the
In the period of this corporate plan, ASD will:
collective leadership skills of our senior and
In the period of this corporate plan ASD will:
■ mature its risk management frameworks; middle managers; and
■ complete a comprehensive review into the technology that underpins its mission, delivering a new strategy
for its enterprise and mission systems; ■ refresh its security functions; ■ develop a leadership training pathway for all
levels of the organisation.
■ mature its portfolio management capabilities, ensuring its technology investment delivers the capabilities ■ grow its compliance and oversight functions,
needed to meet its strategic goals; ensuring ASD maintains the highest
standards of compliance with the laws
■ deliver contemporary technology platforms that provide an enhanced user experience to its workforce; and that govern our actions; and
■ optimise its technology investment portfolio to effectively strike the balance between current requirements ■ continue to develop a fit-for-purpose
and future capability. financial management system.
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ASD ASD Corporate Plan 2019–2020
Performance For the duration of this corporate plan, ASD will assess
its performance against its purpose through a mix of
qualitative and quantitative assessments. In 2019–20,
ASD will introduce new performance measures that will
ASD’s purpose is to defend Australia from global threats provide a performance baseline. For the subsequent years
and advance the national interest through the provision covered by this plan, ASD will enhance and evolve its
of foreign signals intelligence, cyber security and offensive performance measures and methodologies, developing
cyber operations, as directed by Government. a robust performance assessment process that effectively
demonstrates the value of ASD’s activities to the
While ASD’s purpose will not change significantly over the Australian Government.
Diversity and inclusion duration of this corporate plan, the way in which it meets
the needs of Australians and the Australian Government ASD’s 2019–20 Annual Report will include a baseline of
will evolve in response to shifts in its operating context the new performance measures identified in the first year
and changes in the global threat environment. of this corporate plan. However, due to the nature of its
work, some performance measures will continue to be
ASD’s planning and performance framework (refer reported through existing performance frameworks in
to Planning framework on page 21) demonstrates classified channels.
how ASD’s purpose informs its strategic plan, annual
priorities, internal strategies and focus areas, and the
work of the divisions, branches and individuals within
the organisation.
ASD’s workforce operates in the slim area between the difficult and the impossible. Solving the toughest
problems in foreign signals intelligence, cyber security and offensive cyber operations requires teams of
clever, curious people with diverse and complementary skills. ASD’s strength, resilience, and creativity is
derived from the different ages, backgrounds, genders, cultures, neurodiversity, physical abilities, religions
and sexualities of its staff. ASD is committed to providing a respectful and inclusive workplace.
■ develop an evaluation framework to monitor progress in achieving ASD’s diversity and inclusion goals.
Methodologies ASD will also report feedback on its performance collected
through formal and informal mechanisms. This will include
feedback from stakeholders on ASD’s intelligence products,
Case studies
as well as feedback derived from analyst exchanges, cyber
While the detail of much of ASD’s work must remain security products and services, and engagement with
classified, ASD is committed to demonstrating the value of Government, Ministers, officials, businesses and individuals.
its work to the Australian Government and the Australian
public. Where possible, ASD will seek to provide insight External independent evaluation
into the aspects of ASD’s work that can be reported
publicly. Case studies can be used to demonstrate how Independent evaluation of performance is crucial to
ASD keeps Australians safe and that ASD’s stakeholders understanding how ASD’s products, services, and
value the unique insights and support that ASD provides operational activities provide value to the Australian
to their missions. Government.
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ASD ASD Corporate Plan 2019–2020
In 2019–20, ASD will commission an annual externally This external survey process will supplement and
administered senior-level customer survey to assess the complement existing evaluation mechanisms, which ASD planning framework
impact of its products, services and operational activity will be reported to the Australian Government through
for key decision-makers in the Australian Government, existing channels.
ADF, industry and individuals.
Internal evaluation
The survey will seek to assess if ASD is providing
effective advice, reporting and services to its customers In the years covered by this corporate plan, ASD will Strategic Guidance
and stakeholders. It will assess if ASD’s products establish and refine a robust performance assessment
provide value in developing policy, managing security methodology that measures its success in delivering
risks, and disrupting threats to Australia’s security and foreign signals intelligence, cyber security products and
Australian interests. services, and offensive cyber operations.
Corporate Plan
The results of the first survey in 2019–20 will enable ASD’s internal performance will be assessed three
ASD to develop a clear baseline of performance, and times a year by its Enterprise Performance Committee.
provide insights to enable it to identify areas for targeted Independent assurance will be provided by ASD’s Office of
improvement. Audit and Risk, and the externally chaired ASD Audit and
Risk Committee. Strategic Plan DGASD Annual Priorities
A S S E S S M E N T A N D E VA L U A T I O N
B Baseline Improved measure developed Deliver Strategic Lead Cyber Support Military
Advantage Security Operations
Objective: defend Australia from global threats and advance our national interests through the provision of foreign signals
intelligence, cyber security, and offensive cyber operations, as directed by Government.
PERFORMANCE
Performance criteria: effective advice, reporting and services that assist Australian governments, government agencies,
the Australian Defence Force and businesses to develop policy, manage security risks (including for individuals) and disrupt Counter Cyber-enabled Provide Trusted
threats to Australian’s security and interests. Threats Advice & Expertise
Targets: our stakeholders value the unique insights and support ASD provides to their mission.
ACTIVITY MEASURE ASSESSMENT YEAR
2019–20 2020–21 2021–22 2022–23 People Governance Leadership
Technology Partnerships Tradecraft
Provide foreign ASD’s foreign signals Case studies* & Culture & Risk & Influence
signals intelligence intelligence informs
strategic, operational
and tactical decision- External evaluation
making B +
* Where possible
20 21
ASD
DIRECTOR-GENERAL
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A S D . G O V. A U
ASD