Adriene Davis

Jackson, Michigan | 517.499.2650 | adrieneann66@gmail.com

Experienced Customer Service Representative with over 15 years of experience in communications, problem-
solving, and conflict resolution. Proven ability to deliver personalized yet effective solutions that exceed
customer needs and expectations. Thrives on building strong relationships with customers and teammates,
always going above and beyond to ensure a positive experience for all involved parties.

Professional Experience
AA Marketing & Communications | Jackson, MI
Marketing, Development, Event Planning, and Communications Consultant | June 1995 - Present
● Drastically increased mission awareness for over 30 local organizations by completing
extensive market research, logo design, and implementing strategic marketing plans
● Successfully trained over 100 employees during tenure that were pivotal in building and
maintaining a large scale donor database, ensuring that all information is accurate
● Developed healthy professional relationships with over 500 donors, planning annual fundraising
events for them while also reporting on their impact to local communities
● Represent 16 organizations at business and community events, often giving presentations,
engaging in critical fundraising activities, and conducting tours
● Evaluate over # elements of existing marketing strategies, making improvements and
suggestions to carry out successful campaigns
● Consistently research for grant opportunities, completing over 200 applications to secure over
5,000,000
● Regularly complete 10+ unique tasks that are critical to the success of the organization such as
web page maintenance, managing social media, designing print material, and distributing
eNewsletters

Jackson Catholic Home Educators | Clarklake, MI

Home Educator | September 2003 - June 2014
● Taught 4 children English, math, history, science, Latin, Greek, and religion from Kindergarten
through 8th grade, showcasing excellent communication and documentation skills
● Complied with over state laws and reporting standards 100% of the time while consistently
evaluating student performance to keep them on track for maximum success
● Provided 25 unique extracurricular activities for students and organized parent meetings, field
trips, and fundraisers for the home school group to maintain its high success level

Additional Experience
RL Davis Electric | Office Manager, American Cancer Society | Project Coordinator, Bank of Lenawee |
Marketing & Communications Associate

Core Competencies
Communication, Event Planning, Sales, Conflict Management, Leadership, Mentorship, Research,
Organization, Microsoft Office Suite, QuickBooks, CRM Software, Social Media Marketing, Salesforce

Education/Certifications
Bachelor of Science in Business Marketing , Siena Heights University

Relevant Organizations
Ambassador, Jackson County Chamber of Commerce
Board Member, Habitat for Humanity of Greater Jackson & Isaiah’s Hub Teen Center