The professionalization of guidance and counseling was realized through Republic Act
58, otherwise known as the Guidance and Counseling Act of 2004. Guidance and counseling
defined by the law as “the profession that involves the use of an integrated approach to the
velopment of a well-functioning individual primarily by helping him/her to utilize his/her
tentials to the fullest and plan his/her present and future in accordance with his/her abilities,
lerests, and needs.” For a professional counselor, counseling is regarded as the heart of the
idance services, accomplished through a therapeutic relationship between the counselor and
> counselee. Thus, counseling is a dynamic process where both agents relate with each other
try and see the whole picture of the situation, arrive at a similar understanding, and start on
a the counseling goals and how these will be achieved.In the duration of your stayin choo}, you may have had or wil have the opportunity tp
visitthe Guidance Counselor's Office. This experience may be pleasant, moe especialy if you
have a therapeutic relationship with your guidance counselors. You may even have memories
of leaving the Guidance Office with a feeling of relief, as if heavy load has been removed,
However, there are common misconceptions about mental health services that have negative
connotation tothe idea of meeting with counseling profesional or practitioner, especially ix
the Philippines. These misconceptions include the following:
1. A person seeing a counselor, a psychologist, a psychiatrist, or any mental heath practe
tioner has mental illness. Ths isthe stigma associated with visiting a mental health clinig
ot institution. A person can freely consult any mental health practitioner and share his or
her concems so that he or she can deal with them effectively. For instance, symptoms such
as frequent feelings of anxiety with excessive worry may not worsen and develop inlo
panic attacks. This is possible if contributing reasons or factors are processed before an
individual's condition has worsened.
Counseling means giving advice. A professional counselor is trained to avoid giving ad-
vice. When a counselor gives an advice, the client is kept from gaining a better postion
to understand, analyze, and solve his or her own problem. Instead of giving advice, the
primary goal ofthe counselor isto assist the client to identify and address the factors in his
or her problem. Hence, in the course of counseling, the client is moved toward gaining the
willingness and strength to resolve his or her predicament. In this way, the client develops
Volition and determination to respond correctly to his or her circumstances as he or she
‘owns full responsibility of his or her decisions and actions
Counseling is part ofthe Discipline Board. Students who have violated the school’s code
‘of discipline ae referred to the counselor. However, this does not mean that the counselor's
role is to reprimand and discipline. In ths situation, the counselor provides the following
assistance to the student concerned: (1) facilitation toward an understanding of the factors
that caused him or her to disobey schoo! rules and regulations, (2) reorientation of the
school policies, (3) referrals to ot recommendation for seminars or workshops aimed to
impart the characterization ofthe school’s values, and (4) psychological support should the
student's action merited dismissal from the school.
A counselor isa problem-solver. Counselors do not dispense an easy solution to fx prob-
lems. In fact, counseling works best through collaboration with the client. A counselor is
8 facilitator who guides you toward the possible solutions to resolve your dilemma. How-
ever, only when the counselor knows and understands the entire situation could he or she
best help the client. Hence, through an honest, transparent, and goal-oriented discussion
between the counselor and the client, the counselor is able to facilitate realizations ofthe
advantages and disadvantages of identified solutions to a dilemma, It is important that 8
client understands that itis necessary to consider and weigh identified options to achieve a
‘well-evaluated process of decision-making and smart problem-solving.The Goals of Counseling
According to Kotler and Shepard (2007), the goals that are common to counselors and that
are essentially indicative of their professional identity include assisting clients in the following:
1. plan and work in a constructive manner in attaining life success;
2. eam, anticipate, and react positively to issues brought about by developmental changes;
3. express their uniqueness in diverse circumstances through socially accepted integration of
their thoughts, feelings, and actions;
4. respond with resilience to stress and be able to buffer themselves from its negative impact
on their functioning;
5. develop effective skills in relating with others in order to enhance abilities in establishing
harmonious relationships;
increase awareness of the self by identifying their strengths and weaknesses;
7. become mindful of the realities of life and be able to apply effective principles of coping
and adjusting to the different experiences they encounter in life:
8. leam to seek for more options or choices to be well-informed before making a de
and
9. achieve autonomy from counseling as they have learned life skills,
One of the important goals of the counseling process is to move the client toward proper and
empowered self-management. If you seek counseling so that you can get immediate solutions
to your problems, you might feel disappointed in your guidance visit, Professional counselors
are trained not to give you direct advice or act as your problem solvers. Rather, they listen to
you, guide you to see the whole picture of your situation, present options to you, and facilitate
your informed and wise decisions. The counselor introduces tools, such as time management
skills, stress management skills, and social skills, that you can use to manage and solve your
Para eeeStage IV: Intervention and problem-solving
~The counselor guides the counselee in aligning the intervention with the identified
counseling goals, Counseling interventions are usedo assist the client in gaining insight about
his or her situation and, eventually, take the appropriate actions tat will facilitate change
and improve the quality of his or her life. According to Corey and Corey (2007), insights are
helpful; ye, the client's actions or behavior are more important. For instance, many counselees
‘would share their intelligent insights about their situation and enumerate better ways to cope
with their difficulties during the counseling session. However, when they are on their own, they
forget about these ideas and insights. Asa result, they disregard all plans and resolutions made
to change their circumstances for the better.
Itis important that a professional counselor reflects. He or she should reflect not only on
the information gathered but reflect in these with an integration of research and studies in
psychology relevant to his or her present counseling case. This is because choosing the best
‘counseling interventions needs proof of effectiveness, which is provided by these published
research and studies. Furthermore, to do so ensures ethical counseling practice (ACA, 2005).
Stage V: Evaluation
During this stage, implemented intervention and its outcomes are evaluated in terms of
accomplishments of agreed goals. One form of evaluation is formative evaluation, whichis
consistently conducted throughout the counseling process. This monitors the effectiveness
of the implemented intervention. Another method of evaluating the counseling process is
summative evaluation. This type of evaluation assesses counseling outcomes. This involves,
interviewing and observing the client to evaluate outcomes of the counseling sessions, validate
the emotions felt in relation with change that was made to happen, and demonstrate the ability
to make wise decisions on his or her own,
Stage VI: Termination
“The counseling process is terminated after the outcomes are evaluated and the counselor and
the counselee have mutually agreed that goals have been achieved. It provides a sense of closure
forthe both the counselee and the counselor. Preparations for termination include promoting
the clients" independence and responsibilty, assisting them to identify their problems, teaching
them to plan for future situations, and helping them set up long-term goals, Possible relapse or
the recurrence of same problems is discussed during termination so that signs and symptoms
are identified and thus avoidedlor. Duan and Hill (1996) explained that empathy is like walking in the
saivjges,Itrequites an understanding the client's circumstances, feelings, and personal
ctens shes Sduneling envionment shouldbe comfortable, be without distractions, and
Ct
“The most important preparation is the mindset of both the counselor and counselee upon
centering into the counseling relationship. The counselee, on his or her part, can help in
Sctablishing rapport by collaborating with the counselor, participating in the identification of
feasons for concer, and working with the counselor in the determination of the best possible
olution to a concern, The counseling process is deemed successful when the counselee
hot too dependent on the counselor and takes full responsibility of the counseling process as
feflected by the client's consistent attendance on the sessions, or compliance to do homework
The counselee must be made to understand that desired change only takes place through
process and to trust the counseling process
‘when a technique does not work.
client and the counsé
_Last_ assessment should be done i9 } grt assessment fs done to accurtly
cxd&f9 accurately pinpoint the real cause | sipcint cquses of cents problems.
of problems. Assessment includes data-
gathering methods such as_ interviews,
behavioral observations, psychological tests, mental health status, and other empirically
validated instruments. such as psychological tests. All the gathered information will be
integrated and used to formulate a case summary.
Assessment is listening to, being observant with, and being akin to the complexity of the
situation. It refiects the counselor’s ability to integrate the information he or she has gathered
to gain a deeper understanding of the client (Reid, 1997). Furthermore, the counselor needs to
assess the client’s level of maturity and sense of responsibility to determine most appropriate
intervention strategies,
‘Stage IIT; Treatment planning or formulation of counseling goals
‘Treatment planning should be a product of collaboration between the counselor and client.
This requires the client's active participation in generating the goals of the sessions or what
scalled therapeutic goals. Treatment plan is tailored to respond to the client’s specific needs,
‘where the counselor presents options and the client chooses according to his or her deemed
Primary concerns. The therapeutic goals must be optimistic, realistic, and achievable. The plan
be be attainable so that the client will not be frustrated when he or she works out to
I these. Also, the plan should also be measurable to allow objective evaluation of goals
accomplished At the same time, the plan should be flexible to accommodate adjustment and
‘modification when the need arisesOO
Counseling Processes
The dynamics of the counseling process is influenced by therapeutic factors or the active
ingredients or core elements in every therapeutic approach (Frank and Frank, 1993).
Regardless of the approaches used, a therapeutic relationship with the client has to be
achieved. This will facilitate the client’s exploration of the self and will assist him or her
in achieving one’s full well-being (Sangganjanavanich and Reynolds, 2014). According to
Lambert and Barley (2001), 30% of the success of counseling is dependent on the therapeutic
factors.
Counseling has no model strictly followed because it involves various approaches and
techniques. Below is one of the most common model of a counseling process: The six-stage
counseling process (Sangganjanavanich and Reynolds, 2014).
Stage I: Establishing rapport with the client
Relationship is central in counselin;
Both the counselor and counselee have
responsibilities in order to contribute to
rapport building that leads to therapeutic
alliance. As a counselor, you have to bear | Therapeutic relationship with the client is,
in mind that clients need to feel respected, | important in counseling to effectively facilitate
accepted, and listened to, The counselor the clients exploration of oneself to achieve
should present an inviting therapeutic | One's full well-being
environment, which can only be created by
demonstrating acceptance and empathy, characterized by warmth. This therapeutic environment
allows catharsis, or the expression or release of emotions caused by painful experiences, and
disclosure of their struggles and suffering without the feelings or fears of being judged.
‘The counselor must also see through the client’s eyes. This means that the counselor must
demonstrate empathy, an important ingredient in creating relationship and alliance between thestrange behavior and speech, signs of excessive alcohol or drug, suicide ideation, and suicide
attempt.
Research and evaluation
Research and evaluation are systematic processes of collecting, analyzing, a and using the
gatfiered data to determine the impact and effectiveness of the guidance program. This service
is provided fo strengthen the quality of programs and services given to clients. Data are usually
collected through a survey questionnaire or through guidance forms, such as the cumulative
record accomplished by the students. The guidance counselor utilizes the gathered data and
presents it through tables and write ups to make it more meaningful. Research findings are
useful in helping the school administrators and other stakeholders to better understand the
students’ needs and how the guidance programs and services could better address such needs.disseminate helpful information to the public. In other settings like government and mental
health institutions, the orientation and information service are disseminated through posters
and multimedia announcements (i.e, through television, radio, or social media).
Psychological testing services _.
Professional counselors also administer psychological testing. This_includes the
administration, scoring, and interpretation of standardized tests. This is usually provided to
‘assess the client's cognitive aspect, interest, socio-emotional being, or behavioral tendencies.
For example, the 16 Personality Factors (16PF) is a personality test which aims to identify
the strengths and weaknesses of the individual and how certain factors are affecting his or her
performance. Test results are used in providing a more appropriate counseling service and in
improving these services.
Follow:
‘When a client has availed-of counseling service, « follow-up counseling is provided, This is
to determine if counseling goals were achieved, It also aims to determine whether appropriate
‘behaviors and decisions were accomplished. Follow-up service is also given to special groups of
students such as honor students, those with academic difficulties, the behaviorally challenging
students, and those who are considered shifiers or transferees in the college level
Career development and
Professional counselors provide career assistance to help clients in job-related issues_or
concerns. In the school setting, career guidance service is provided to those who are having
difficulty in choosing an academic program or course in college. At times, counselors invite
successful alumni of the school to discuss different career possibilities related to his or her
professional field.
Individual inventory services
This service is primarily given to obtain pertinent information from the client, which is
helpful to the counselor when the client seeks for counseling. The cumulative record is the
form utilized to obtain pertinent information about the students and it is usually given prior to
the counseling session. It may include records such as home and family background, medical,
dental and psychiatric history, scholastic performance, entrance test record, awards and honors
received, curricular involvement, anecdotal, and counseling record. To maintain confidentiality
hese records are stored in a secured filing cabinet.
jacement services
‘eferral services
The professional counselor provides referral service. This is the process of supporting th
Jients to find the professional expert who may provide specific assistance-to.an-identife
yroblem or concern. In both school and non-school settings, the counselor may consider ‘this
lervice if he or she believes that the client’s problems go beyond his or her expertise.
In the school setting, the guidance counselor may also give a referral when the students’
|roblems and behaviors significantly interfere with the latter’s academic performance. Also
Terral is usually done when there is an abrupt behavioral change such as lack of interes
iden withdrawal from activities, isolation, prolonged depression, violent outburst, bizar® 0
Reyunseling,
qo promote and support the clients’ holistic growth and development, = ne
serves are provided to individuals from different settings: stool Paap Ra Se
Wvernment. Professional counselors provide various services cial ¢
hd porchological eoncems oftheir clients. These services include the following:
Counseling.
Counseling is the heart of guidance
services. This means that it is the core
activity provided by counselors, “which
makes the other services meaningful (Gibson | cresiors provide diferent services to
and Mitchell, 1995). Counseling is focused. | .ggeee snecrnc needs of cont,
onthe individual's adjustment, growth,
and development. of problem-solving and
decision-making skills (Gibson and Mitchell, 1995). Counseling is a client-centered process
and initiated when the therapeutic relationship is formed between the client and the counselor.
This therapeutic relationship progresses when certain conditions such as genuine concern,
respect forthe client, and empathic understanding are expressed during the counseling session.
Counseling may be given to an individual or a group. Individual counseling is helpful in