You are on page 1of 15

ANDREW ORTA

University of Illinois at Urbana–Champaign

Managing the margins:


MBA training, international business, and “the value chain
of culture”

A B S T R A C T n 2007, I accompanied a group of U.S. MBA students on a study-

I
Global capitalism requires a world of manageable abroad trip to Mexico. We were hosted by an elite business school in
differences. U.S. business schools train MBA Mexico City. Our hosts had developed a program around the theme
students in the reckoning of international space as a of “Doing Business in Mexico,” combining a series of lectures pre-
field of risk and opportunity. Focusing particularly senting a narrative of recent Mexican political and economic history
on the short-term study-abroad trips that have with more standard MBA curricular fare: case studies focused on Mexican
become a staple of MBA training in the past decade, businesses, corporate visits, and team exercises. For the team exercises,
I examine the role of international knowledge and the U.S. MBAs were intermixed with their Mexican counterparts and as-
experience as a constitutive part of the managerial signed to undertake business analyses of a set of enterprises in Mexico City.
selves contemporary capitalism is explicitly thought These assignments all involved restaurants, bars, and nightclubs, so, for
to require. Through these and other the U.S. participants, the “work” felt a bit like spring-break-party tourism,
internationalizing experiences, I argue, MBAs learn with young Mexican elites as guides and pals. The restaurant my team was
to manage the margins: converting the risks and assigned marketed itself as specializing in fresh, well-prepared seafood as
uncertainties of social and cultural differences into well as a genre of bartending known as “free pour”: tableside bartending
value. [capitalism, international business, with rum or whisky poured until the customer says “when.” I still have the
globalization, education, area studies, locality, hat and polo shirt I received after our group’s visit to and tour of the Corona
management, commensuration, business brewery, where, in addition to sampling the product line, we saw a preview
subjectivities] of an upcoming marketing campaign.
The classroom component of our trip was also memorable. In the course
of an introductory lecture sketching the recent history of the Mexican
economy and economic policy, one of our hosting professors reviewed the
Mexican financial crisis of 1994 and the subsequent liberalization of
the national banking system, one outcome of which was the increasing
participation of European and U.S. banks in the Mexican retail banking
market. Our professor observed that this was especially beneficial for
the development of Mexican banking because banks like Citibank, for
example, brought needed experience and expertise in assessing credit
risks, enabling Mexican banks to expand their loan activities.
The timing of the presentation could hardly have been worse. In 2007,
the global credit bubble was stretching to the breaking point but had not
yet burst. With hindsight, it is clear that U.S. banks may not have been
optimum sources of “best practices” in credit risk assessment. But it is
equally clear that the Mexican business adepts were not really interested

AMERICAN ETHNOLOGIST, Vol. 40, No. 4, pp. 689–703, ISSN 0094-0496, online
ISSN 1548-1425. 
C 2013 by the American Anthropological Association. All rights reserved.
DOI: 10.1111/amet.12048
American Ethnologist  Volume 40 Number 4 November 2013

in Citibank’s abilities to detect credit risk. They were inter- ital, concerns the production of new spaces: a development
ested, rather, in Citibank’s efficiency in creating manage- that has intensified under the localizing, niche-generating
able risk by pushing out credit to as many people as pos- ethos of neoliberalism (e.g., Peck and Tickell 2002; Thrift
sible (cf. Williams 2005). One of the case studies featured 2006). As Nigel Thrift points out, “capitalism is not a
for the MBAs involved a small messenger service that had fixed and unforgiving force. Rather, it is a heterogeneous
leveraged the reputation of its intrepid deliverymen—who, and continually dynamic process of increasingly global
on bicycle, motorcycle, and horse, negotiated an illegible connection—often made through awkward and makeshift
warren of back roads to make deliveries where no one else links—and those links can be surprising, not least because
could—into a multimillion-dollar enterprise. A key part of they often produce unexpected spatial formations which
the company’s spectacular growth was that it had secured can themselves have force” (2006:280).1 Quite distinct from
contracts with new retail banks to hand deliver shiny credit the flattening of global space posited by some discussions
cards to legions of new users of consumer credit across the of globalized capitalism, what is at stake here is a limitless
country. need for difference, “mystery,” and “risk” as part of a scalar
In this article, I examine the story being told here about chain binding the global to the local (e.g., Tsing 2000).
“doing business in Mexico” as part of a broader accounting The past two decades have been a boom time for the
of the internationalization of MBA training in the United production of spatialized difference in the training of U.S.
States. Short-term study-abroad (STSA) trips like the one I business adepts in MBA programs. These years mark a repo-
joined have become an integral part of that training over sitioning of international business (IB) studies in MBA cur-
the past decade. Business study-abroad experiences are es- ricula: from a distinct subfield of business studies to an ori-
pecially potent because they provide an experiential “ex- entation “infused” across all functional areas of business
ecutive summary” of frontier spaces of capitalist poten- training (e.g., Buckley 2005; Daniels 2003; Robock 2003).2
tial while also shaping and ritualizing the alignment of the This has been a moment, then, of profound routinization
emergent selves of U.S. business professionals within a ge- of a particular construction of global space as shaped by
ography of business practices now seen inevitably to re- differences that are relatively enduring, potentially gener-
quire such spaces. I am interested, then, in the ways U.S. ative of (or threatening to) value, and unavoidable. And this
MBAs learn to manage the margins: how they develop a process has gone hand in hand with the emergence of new
transnational habitus of engaging with foreign profession- business subjectivities required of managers by the “new
als and negotiating foreign places and how they cultivate economy” (Downey and Fisher 2006). Cast as a state of per-
capacities of self that enhance the transiting of risk-bearing manent emergency, the new economy requires the produc-
difference in ways that realize or create value. This align- tion of “fast” managerial subjects and spaces of particular
ment of mobile expert subjects within a landscape of value- intensity that serve in their production (Thrift 2000:675).
adding places is at the core of contemporary global capi- Business schools are sites par excellence of the produc-
talism, the production of which is the business of business tion of business subjects. As culturally embedded institu-
schools. tions, part of the “cultural circuit of capital,” they partic-
ipate in a dialectic of reflecting and remaking the world
Fast subjects in need of difference of business in every sense (Olds and Thrift 2008:270ff.;
cf. Callon 2007; MacKenzie 2006). Focusing here on study-
From the earliest articulations of the ethos of capitalism,
abroad experiences as a now ubiquitous component of
space has appeared laden with the interlaced potentials of
MBA curricula, I argue that the MBA construction of global
risk and opportunity: from the comparative advantages and
difference as an unavoidable challenge to business practice
salubrious effects of regional or national competitive dif-
is constitutive of the state of emergency compelling new
ferences to the promises of materials and markets in more
managerial subjects. The study-abroad experience crystal-
distant colonies (e.g., Ricardo 1821; Smith 1994). The foun-
lizes the coimplicated processes of producing difference
dational texts also make clear that engagement with fron-
and constructing managerial subjects. STSAs at once pack-
tiers is an inexorable condition of capitalism’s existence:
age places and constitute entrepreneurial selves as em-
“The need of a constantly expanding market for its products
bodiments of claims about the state of global capital-
chases the bourgeoisie over the whole surface of the globe.
ism and the utility and necessity of managerial qualities
It must nestle everywhere, settle everywhere, establish con-
that identify and extract value from a variegated global
nections everywhere” (Marx and Engels 1977:224).
landscape.
Such expansion is an iterative process; as a cultural sys-
tem, capitalism is ceaselessly productive of the very differ-
Valuing the incommensurable
ences it struggles to transcend and realize as value. In Karl
Marx’s just-so story of homo faber, the first historical act is “Value” implies a meaningful cultural order. Expres-
the production of new needs (Marx and Engels 1986:49). A sions and experiences of value are inseparable from so-
corollary to that, crucial to the expansive ambitions of cap- cially shared schemas that effect the commensuration of

690
Managing the margins  American Ethnologist

different features of the world. Commensuration is a ubiq- Yet, in other respects, as a participant-observer of MBA
uitous and indispensable feature of human cognition. It programs as sites of cultural production, I was not fully
is also an essentially social process (Espeland and Stevens on their radar. The concern about my not competing for
1998). With its reliance on a universal medium of exchange a grade was data. My participation in orientation activi-
and the accountability of returns and results across time, ties for new MBAs, immersion in daily MBA life through
and as a function of its expansive assimilation of new peo- class observations, time in business-school cafeterias and
ples and products, capitalism has been an engine of com- lounges, participation in extracurricular events, and time
mensuration par excellence. spent with project teams (the students let me tag along) all
Yet habits of commensuration require the incommen- inform an ethnographic analysis of MBA education. In clas-
surable, and it bears noting that incommensurability is no sic fieldwork style, these activities helped me build rapport
less socially produced. Things that escape or elude settled and access that have enriched my study. I have also relied
systems or habits of commensuration create new oppor- on another page from the methods of anthropological anal-
tunities. I am interested here in the ways the current mo- ysis by historicizing my object of study. Historicizing the
ment in the production of capitalism requires an evanes- MBA project, an endeavor presenting itself as the essence
cent incommensurablity—ceaselessly sited (and sighted) of instrumentality, distilling state-of-the-art techniques for
and overcome in the context of business practice. Business managing the world of capitalism, helps illuminate the en-
as usual is energized by the unusual. The internationaliza- tanglement of MBA programs in the production of the world
tion of MBA curricula routinizes specific claims about a they mean to manage.
world of difference and about the qualities and habits nec- In the following sections, I examine the history of the
essary to its management. It routinizes a view of the world internationalization of MBA curricula and detail the tech-
as what one study-abroad returnee described to me as “a niques of commensuration as taught in core MBA courses.
value chain of culture.” Internationalizing MBA programs I then turn more fully to the organization of STSA programs
are in the business of producing business subjects with ca- and the experiences and “take-aways” of MBA travelers to
pacities to unlock the value chain and so manage the mar- the margins. In conclusion, I reflect on the impact of the
gins of commensurability. most recent financial crisis on MBA education in the United
States and the role of MBA curricula in the production of the
subjects of global capitalism.

***
New economies and old area studies
In pursuing this project, I have managed a related margin
of commensurability. I approached my time as an MBA stu- For some time now, the concepts of “culture” and “re-
dent as an immersion in a different culture,3 requiring flu- gional difference” have been ascendant in the field of busi-
ency in a new vocabulary and new conceptual categories. ness. Business schools are increasingly interested in provid-
The simulated corporate energy and self-aware profession- ing their students with “international” content to prepare
alism that suffuses the corridors and classrooms of the well- them for a business climate that requires knowledge of and
appointed business schools I studied contributed to an aura engagement with consumers, governments, investors, and
of difference that was palpable to me. In other ways, how- business counterparts in other areas of the world. This con-
ever, my MBA consultants and I were already familiar to one ceptualization of international space is a cultural process,
another: They conformed to a type of student I had encoun- implicated with shifting regimes of transnational capitalism
tered before; I was a shaggier version of the faculty they saw and entangled with an implicit vantage on the world of in-
at the front of their classes, and, to MBA faculty, a colleague ternational business.
from another discipline engaged in research of interest to The early decades of the 20th century saw the system-
them. atic employment of regional specialists in the U.S. Depart-
Although some program administrators sought to limit ments of State and Commerce, as in the Commerce Depart-
my access to students and faculty—they were far “too busy” ment’s “Special Agents Series,” which provided country-
to talk with me, one dean told me, and I was not assigned and region-level information about trade and investment
to MBA project teams in the cohort I shadowed because opportunities and strategic advice about getting things
I was not “competing” for a grade—this project has felt in done on the ground in specific countries (e.g., Halsey 1918;
many ways like a collaborative effort shaped by converging Shurz 1921). The department’s special agents crossed be-
research interests (cf. Cefkin 2010). My curiosity about in- tween government and academic work; some, like William
ternational content was legible to students and faculty, as, Lytle Shurz, wrote textbooks on their regions of expertise
for all of them, this content was a salient facet of their pro- (e.g., Shurz 1941). Shurz, who went on to serve on the
gram experience. As an anthropologist and Latin American- faculty of the Thunderbird School of Global Management
ist, I was an authorized interlocutor on these themes. soon after its founding in the wake of the Second World

691
American Ethnologist  Volume 40 Number 4 November 2013

War, embodies the dovetailing of scholarly specialist area The founding in 1958 of the Academy of International
knowledge with the institutionalization of business training Business and the debut of the Journal of International Busi-
in the academy (e.g., Whitaker 1942).4 ness Studies (1969) gave further scholarly coherence to the
The transformation of the field of business training in- field, indexing an increasingly felt need for professional-
tensified in the decades after the war: from the rather voca- ized experts with international knowledge. As embodied
tional and déclassé sense of the enterprise in the early 20th by “special agents” like Schurz or the intrepid “field men”
century—focused on producing employees with functional of the AUFS, this expertise stemmed from classical area-
competence in, say, accounting—to an increasing empha- studies scholarship: that of “country hands” leveraging a
sis on the production of professional managerial leaders.5 detailed knowledge of place (including linguistic compe-
The earliest IB concentrations in U.S. business schools tence) to produce reports of strategic relevance for busi-
date to the post–WWII years, with programs established at ness practices. This was echoed in corporate organiza-
Columbia (1956), Indiana (1959), Harvard (1961), and NYU tional structures, in which international posts were typically
(1963; Robock 2003). As a component of the professional- staffed by managers with long-term connections to specific
ization of U.S. business training, these programmatic de- foreign countries. Although these posts are remembered to-
velopments reflect the geopolitics and political economy of day as dead-end middle-management positions, there was
the postwar period and the strategic interest of the United a sense that “our man in Buenos Aires” was an adept of the
States in shaping the economic recovery of regions affected place, with deep knowledge deriving from long-term per-
by the war. Initiatives such as the Economic Cooperation sonal immersion.
Authority, established under the Marshall Plan, facilitated
interactions between European economists and U.S. busi-
CIBER-business and the global order
ness faculty and helped routinize and broaden interna-
tional perspectives and expertise in U.S. business programs The push toward IB gained additional momentum in the
(Fayerweather 1994). 1980s, spurred—goes the story—by the challenges to U.S.
Another crucial initiative was the American Univer- international competitiveness posed by the rise of Japanese
sities Field Service (AUFS) program. Established in 1951 manufacturing. James P. Womack et al. (1990) report on a
as an extension of the work of the Institute of Current study, begun in 1984, of Japanese “lean production” tech-
World Affairs, the AUFS was intended “to give young men niques that cast them as revolutionizing global industry
of promise an opportunity to study, firsthand, foreign ar- and concluded that the United States needed to learn the
eas about which there is a general lack of knowledge in this Japanese (or, at least, the Toyota) way if it wanted to avoid
country” (California Institute of Technology n.d.). With the being left behind as a global competitor. IB textbooks simi-
participation of institutions such as Brown University, the larly cast the period as one of an epochal shift in which the
California Institute of Technology, Carleton College, Har- intensifying global economy exhausted settled patterns of
vard Business School, the University of Kansas, Stanford international business behavior (Bartlett et al. 2004). The
University, Tulane University, and the University of Wash- rise and consolidation during the 1980s of global “free mar-
ington, an early report announced, ket fundamentalism,” spurred by shifting policy priorities at
the IMF and World Bank as well as by a series of “structural
adjustment policies” implemented in developing nations,
The field staff is expected to be built up to a strength
facilitated and in many ways compelled the increasingly
of some 20 men. These men will prepare regular re-
ports for the staffs of cooperating institutions, and will routinized engagement of U.S. capital across the world (e.g.,
be available for consultation by visiting professors and Harvey 2005; Stiglitz 2003). This emergent reframing of the
graduate students. Each man will return home every international space of capitalism had the effect of establish-
2 years, and will visit the campus of each participat- ing international engagement as an inevitable component
ing institution to take part in seminars, faculty discus- of business practice and thereby created a new conceptual-
sions and conferences, give lectures and meet with lo- ization of risk and a requirement for its management across
cal bankers, businessmen, and journalists. As the plan physical and cultural space.
expands this will mean that four or five field men will One index of the perceived critical need for the re-
be visiting each university each year, to expand and en- tooling of U.S. business training in view of a new land-
rich the university’s existing courses of instruction with
scape of global capitalism was the addition of U.S. federal
their direct reports on conditions in various sections of
funding in support of IB education. By the late 1980s, U.S.
the world. [California Institute of Technology n.d.]
business schools were competing for federal support to es-
tablish CIBERs: Centers for International Business Educa-
AUFS reports were taken up in business-school class- tion and Research dedicated to fostering international busi-
rooms, where they served as the basis for case studies ness competitiveness. The CIBER program was constituted
(Fayerweather 1994:3). in 1988 through an amendment to Title VI, Part B of the

692
Managing the margins  American Ethnologist

Higher Education Act of 1965: that is, as a component of national enterprises. Christopher A. Bartlett et al. (2004)
the congressional act that also provides National Resource suggest four “evolving” stages of internationalization: “in-
Center and Foreign Language and Area Studies (FLAS) fund- ternational mentality,” “multinational mentality,” “global
ing. With average annual awards of $386,000 supporting mentality” (here they reference Levitt), and “transnational
faculty and curriculum development, international busi- mentality.” This current business mentality is a strategic
ness research, and outreach to U.S. businesses at more than response to “countervailing forces of localization” and
30 centers around the country, the CIBER program consti- reassertions of “national preferences” that emerged in
tutes a significant effort to routinize the production and ap- response to the powerful threat of global homogenization
plication of international knowledge in business training made patent over the 1980s (Bartlett et al. 2004:10ff.). But
and practice. all of these discussions in IB reflect a growing preoccupa-
That the institutional “slot” for this initiative is the tion with international difference of a finer grain than the
administrative home for the federal area-studies project— imagined ecumene of the late 20th-century globalization
itself an effort to harness the production and circula- literature. The theme of the 2007 Annual Meetings of the
tion of knowledge about international spaces to the per- Academy of International Business reflected this: “Bringing
ceived national interests of the United States—is telling. the Country Back In.”
The alignment of IB training with area studies certainly Of course, in the context of MBA education, especially,
reflects the earlier characteristics of international busi- this is not a return to the in-depth local knowledge of the
ness knowledge concentrated in country hands. How- classic area hands. The Shurz of the 21st century is meeting
ever, over the course of the 1980s, the texture of in- a different need than his or her predecessor. The challenge,
ternational expertise was changing under the ascendant as Bartlett et al. frame it, is “for companies to become more
frame of “globalization.” Here the development of interna- responsive to local needs while retaining their global effi-
tional business knowledge mirrors the vicissitudes of area ciency . . . In such companies, key activities and resources
studies within a self-consciously global order (cf. Dirlik are neither centralized in the parent company, nor decen-
1999; Escobar 1995; Guyer 2004; Pletsch 1981; Rafael 1994; tralized so that each subsidiary can carry out its own tasks
Szanton 2004). on a local-for-local basis” (2004:12).
An influential 1983 Harvard Business Review article by This magical middle ground, balancing standardiza-
Theodore Levitt, called “The Globalization of Markets,” is tion with the nuances and niches of localization, is familiar
representative of the discussion at the time. Levitt saw the from other discussions of the neoliberal moment. And this
rapid juxtaposition and transformation of cultures and, in literature has shown that the world of such a “transnational
language that echoes research in the social sciences, iden- mentality” is made rather than found (e.g., Ho 2005; Lee
tified a dawning ecumenical modernity in which success- and LiPuma 2002; Tsing 2004, 2000; Wilk 1995). Indeed,
ful firms would develop and market products standardized much as the very idea of “the global” requires the cultural
to emerging global norms. The challenge to business was to constitution of specific places and their scalar connections
think beyond national frameworks and innovate for a global to national, regional, and global circuits of capital (Ho
market. 2005; Tsing 2000), the renaissance of place and region in
Two decades later, this vision of global standardization global business thinking is a blueprint as much as a map.
(like the envisioned ecumene of some of the social science The study-abroad experiences of the MBA curriculum are
literature of globalization) is widely considered to be in- at once productive of this world and of the “mentality”
adequate (e.g., Bartlett et al. 2004). Spurred, I suspect, by required to manage it.
a combination of three factors (the standardized vision of Coordinated with this development, then, is a change
the world was empirically limited to start with; the busi- in the sort of business subject required to work in this newly
ness opportunities for the standardized model predicted by apprehended global environment. Of particular note is a
Levitt were quickly limited by expanding competition and change in the status of the expatriate manager. The position
narrowing margins; and the shape of neoliberal capitalism is still crucial, but it is no longer considered a dead-end ca-
emergent in the 1980s and 1990s created new kinds of flex- reer move, nor is it considered the exclusive organizational
ibility facilitating localization), focus is intensifying on re- locus of international knowledge. The trend, instead, is for
gional and cultural differences and on the need to balance a saturation of international competencies across the man-
standardization with localization in international business agement hierarchy. Alongside CEOs, “parachuting in” to
endeavors. close deals and evaluate performance, and in place of highly
The details of the shift are cast with different nuances specialized expatriate managers, a wide range of mid- and
by different scholars. Pankaj Ghemawat (2007) writes of lower-level managers are increasingly expected to be in-
semiglobalization; Alan M. Rugman and Alain Verbeke volved in international activities in a range of places. In this
(2004) argue that regional units of analysis (defined by view, all business is international, and the core competen-
geographical and cultural proximity), rather than “global- cies of any MBA ought to include the ability to work as part
ization,” better fit the actual business activities of multi- of business teams that span borders and cultures.

693
American Ethnologist  Volume 40 Number 4 November 2013

This view is matched by changes in MBA curricula: that information. Indeed, they constitute the very idea of
away from a pedagogy in which business fundamentals are a manager as the embodiment of a particular orientation
presented in a set of core classes to which international enabling a practical engagement with fast-paced complex-
business issues are appended as an elective or as additional ity. This idea is a claim about the world and how best to
themes for the final week of the course and toward a cur- manage it; the fluent embodiment of this worldview is a key
riculum in which international themes are taught as the ba- emic marker of the MBA “culture of expertise” (Holmes and
sic, unmarked condition of business practice. IB specialists, Marcus 2008).7 In orientation sessions celebrating the boot
of course, frame this shift differently: as a tension between camp–like intensity of the curriculum, new MBA students
teaching IB as a specialized field and a dilution of special- are challenged to prepare themselves to “drink from a fire
ized knowledge and intellectual integrity.6 This tension is hose”: to assimilate an overwhelming flow of information.
played out within the shifting historical field I have just out- The real challenge, they learn later, is avoiding the “paraly-
lined. MBA curricula, at any given point in time, crystallize sis of analysis” (business schools have a fondness for pithy
a particular reading of the exigencies of contemporary cap- turns of phrase)—to be able to select only the details rel-
italism: the managerial subjects required and the curricu- evant to decision and action. This has particular implica-
lar subjects and methods adequate to produce them. In the tions for the engagement with international difference and
current moment, they are calibrated to the production of the routinized discernment of which differences make a
standardized international competencies adaptable to mul- difference.
tiple local contexts. I turn here to these fundamental com- This hazing of excessive curricular content, 100-hour
petencies as perceived through my participant-observation workweeks, and hyperscheduled days of classes, team
in MBA classrooms. projects, meetings with recruiters, and obligatory extracur-
ricular activities aptly marks this liminal moment in bud-
ding managerial lives. MBA programs promise to simulate
The art and science of management: Techniques
in crystalline form the truths of business practices. They are
of commensuration
the molds for MBA subjects, who emerge as the authorized
A common refrain among former MBA students and many agents of the production of the world the programs aim to
of the executives that hire them holds that students attend approximate.
MBA programs merely to build a network and be creden- MBAs are told repeatedly that they are preparing
tialed for lucrative employment and that they really learn themselves for a profession in which they will be called on
their profession on the job. These sorts of claims often to make recommendations for future action on the basis of
come wrapped with disdain for the classroom and the insu- imperfect information. The models they work with are inad-
lated eggheads who teach there, who burden budding en- equate to the messy complexities of the real world, but they
trepreneurs with their abstracted theoretical views of the are good models insofar as following them yields positive
world. There is some truth to this (cf. Ho 2009). But MBA results more often than not. “It’s like high school Newto-
students get much more than they bargained for during nian physics,” suggested one professor. “That’s not how the
their two years of training. world really works, but the issue is not whether it is real or
It is productive to look at this disdain for the academic not, it is whether it is useful or not. Don’t prejudge based
aspects of MBA education as part of a ritual of emerging upon whether it seems realistic to you.” The development
MBA subjectivity. MBAs are trained to be impatient with of such fictive but efficacious models, he added, is “part
theory, rarely interested in contextual details of a case, and science and part art.”
eager to pounce on the key facts, the nub of a problem that This combination of science and art and of technique
will inform and enable a business decision. The patience and talent is constituted as essential to managerial com-
of scholarship, the exhaustive search for missing informa- petence. MBAs are taught that international business com-
tion, is the inverse of real-time business practice, which, pels a specific blending of these qualities. As I elaborate be-
MBAs are frequently reminded, requires decisions that risk low, the rhetorical space between “science” and “art” marks
resources on the basis of always partial and imperfect in- the margins of commensurability of international experi-
formation. Thrift (1999) has written perceptively about this ences. Insofar as they must embody the blending of the
bent toward “practical theory” and the conceptualization habits of effective commensuration with the artful assimila-
of “problem spaces” requiring prompt action. MBA curric- tion of the incommensurable, contemporary managers re-
ula, through case-method teaching and other techniques, alize these margins as a space of potential value.
require and encourage students to develop precisely these One habit of commensuration that saturates the busi-
skills. ness school experience is the scaling down of complex-
MBA programs, then, do more than provide technical ity, linked to an MBA communicative habitus emphasiz-
information (or entrée to elite networks). They instill habits ing brevity and the controlled distillation of key points to
that shape the ways future managers assimilate and act on motivate sufficiently informed action. Through one-page

694
Managing the margins  American Ethnologist

“executive summaries” or 30-second “elevator pitches,” as- emendations at the edges of a text or a ledger book that
piring capitalists are encouraged to create an optic of cut- point to meanings that escape the systematicity or com-
and-dried essentiality. These exercises in brevity conjure a mensurability of the main body of writing, or of an area
professional setting: You have been asked by your boss for that reflects the notes and calculations that transform the
your opinion and you have the duration of the elevator ride raw data into entries in the ledger. In all of these senses,
to present your case; you have prepared a detailed report margins mark and manage the space between incom-
and now must convey your findings in the one page that a mensurable singularity and the serial commensurations of
busy CEO will have time and patience to read. capitalism.
MBA programs are thus rituals of simulation: Class pre- “Value-chain analysis” is a comparable process of de-
sentations are staged as presentations to a board of direc- composition, creating and revaluing singularities in the
tors or stockholders; team assignments claim to replicate construction of commensurability and incommensurabil-
the fast pace and high pressure of a business environment. ity. A value chain is a rendering of a productive activity as
These are the training grounds for the managerial distilla- a set of potentially discrete processes: from research and
tion of complexity. Some programs make use of a capstone development, through product design and manufacturing,
exercise in which MBA teams manage computer-simulated to marketing, distribution, retailing, and after-sales service.
firms, taking them through a set of decisions linked to quar- The rationale for value-chain analysis is that firms should
terly reports that convey the results of previous decisions. examine which of these activities are points of strength or
Over the week of the simulation, the intensity of the quar- competitive advantage and also assess the marginal bene-
terly decision cycle is stepped up: the three-hour window fits of activities at each link of the chain. Few firms do every-
for the earliest team decision is gradually reduced until the thing well, and value-chain analysis is a technique enabling
teams have only an hour and 30 minutes. firms to determine where their competencies fall and where
Alongside these more practical features of MBA train- maximizing opportunities lie.
ing, the conceptual tool kit of contemporary business the- I am interested in the concept of a value chain as it an-
ory is generative of other techniques of commensuration. alytically decomposes what may be a more integrated pro-
The ‘ur concept of “market,” of course, is premised on (and ductive process. Realignments of business activities may
makes conceivable) the potential exchangeability of all hu- include selling or acquiring part of a business, redirecting
man activities and relationships. Two other conceptual en- efforts away from low-margin areas of the chain (like as-
gines of commensuration that figure in MBA training and sembly plants) toward activities that “create more value”—
in the MBA experience of study-abroad are “marginal anal- research and development, patenting new technology, and
ysis” and “value-chain analysis.” so on—with consequences that may include closing fac-
Margin is a multiply resonant term in “business tories or outsourcing activities. The trope of a value chain
speak.”8 For traders, margin can refer to borrowed capi- opens up spaces for disintegration, facilitating the concep-
tal used in an investment or an account of personal funds tualization of articulated, but potentially discrete, activities
deposited as a guarantee of a percentage of the value be- often mapped on the transnational space of international
ing traded through securities. Margin is also a synonym business practices (Bartlett and Ghoshal 2000).
for profit—the space between a selling price and the cost Alongside this emphasis on commensurative practices
of production. In all of these cases, the margin is a space in MBA training runs the contrapuntal theme of the “art” of
of pure risk and potential—it is a measure of “skin in the management. For many MBA students, who typically think
game” while it also points to the anticipated, but unknow- at the margin, calculating the opportunity costs of two ad-
able, future state of a market transaction. ditional years of high-priced schooling, this art is the added
In this regard, consider “marginal analysis.” A funda- value they seek. MBA programs market this value quite
mental calculus of capitalist thought, marginal analysis pre- clearly, offering training in the ineffable: the management
sumes to calculate the cost and profit potential of the n + 1 habitus that routinizes the seizing of singularity at the mar-
item in a series of actions currently containing n moves. It gins. In this, they enact the cutting edge of management
is a way of reckoning incremental change. What is the cost literature stressing the need to cultivate talent and cre-
or the benefit of producing one more pair of shoes or one ativity and capitalize on the intuitive insights of managers
more circuit board? As a maximizing decision-making strat- (Kahneman and Klein 2010).
egy, marginal analysis is a tool for managing the spaces be- The art of management is the marginal quality of
tween the singularity of a given moment of production or leadership that separates midlevel managers from their
decision point and the seriality produced by previous mo- superiors: Senior managers require an intuitive grasp of
ments and decisions. problems and solutions that is not reducible to the quan-
Perhaps the most familiar sense of “margin” has to do titative “plugging and chugging” of middle-management
with the edges of legibility and convention: the unknow- decision making (Hayashi 2001). In one management
able, the unusual, the foreign. Think of marginalia, the course I attended, the professor referenced the sports

695
American Ethnologist  Volume 40 Number 4 November 2013

experience of “being in the zone” to illustrate a sense of un- class. Team leaders recruit other students to the class, they
conscious competency: a heightened functional state that work to set up many of the corporate visits and other activi-
transcends rational or reflective knowledge. Some manage- ties to be undertaken in-country, and they coordinate com-
ment texts present this state as an alternative to a dominant munications with the travel agent.
rational mode of thought and action in Western cultures. The planning of the course is itself a performance
Embracing your full management potential may prepare of business subjectivity. Student leaders I spoke with
you to manage in an international business environment. seemed to take some pleasure from the competitive, en-
Conversely, getting in touch with business in other cultural trepreneurial experience of forming a successful partner-
contexts may awaken a broader range of management ship and winning the leadership positions. One man, who
talents than are typically cultivated in Western settings had been part of a successful team organizing a trip to
(cf. Dane and Pratt 2007). I take this explicit emphasis South Africa, noted that he and his partner had been se-
on personal qualities and the need to complement the lected over another team that included a woman with an
inevitably inadequate models asserting straightforward area-studies background focused on the region as well as
commensurability as an index of the particular, flexible knowledge of a local language. Although many details of
nature of capitalism today. MBA programs strive to locate in the course are standardized from year to year—particularly
the managerial subject a competent nimbleness enabling when the same faculty member is involved—many students
capitalist action across variegated global space. experience the course as an emergent team project reflect-
ing their interests and expertise. Most of the STSA teaching
faculty I interviewed told me they have a few set presenta-
Short-term study abroad
tions of their own and a list of invited speakers they draw
The internationalization of business curricula takes a on.10 However, the bulk of the preparatory meetings are de-
number of forms, from courses devoted specifically to IB voted to student presentations on specific themes, ranging
themes to the inclusion of international cases in standard from contextual information to reports on specific indus-
functional courses. Most programs also leverage the fact try sectors or on particular corporations. Like so many other
that international students compose a high percentage of MBA presentations, they are extremely condensed commu-
MBA cohorts to claim that they offer a virtual international nications, supplemented with PowerPoint slides. Students
experience for U.S.-born MBAs—something of a Noah’s reported that they conducted most of their research on-
ark of international capitalism.9 International students line, and the presentations I observed were, typically, com-
are urged to be ambassadors of their cultures and to help pilations of data already reduced to tabular form. In some
contextualize IB discussions by sharing their experiences cases, the presentations are further compiled into a “brief-
in their home countries. ing binder” for the aspiring executives to take on their trip.
The STSA format has also become a core component of Study-abroad students also have a chance to flex their net-
MBA curricula. STSA experiences take two forms. The first working prowess. Corporate visits often involve mobilizing
is a trip of a week or two, sometimes hosted by a foreign networks of MBA alumni as well as family and professional
business school. These trips combine classroom activities connections of current MBA students.
abroad with visits to local corporations and “cultural” ex- For program administrators, the array of courses of-
periences of a more touristy variety. The second model ties fered in any term is a function of the perceived relevance
a trip of similar duration (usually taken during an interses- of the country or region to IB education, the program’s rel-
sion) to a regular course that meets during the preceding ative success in terms of enrollment in previous trip of-
term and is devoted to the study of the country or region to ferings, and concerns about providing a range of options
be visited. The topics of study range from broad contextual for students. Questions of market segmentation often arise:
regional knowledge (history, religion, “culture” [in the sense Should Argentina and Brazil be two separate trips or one?
of local arts: say, tango in Argentina]) to more detailed infor- What about Japan and China? Students also participate in
mation about specific industries or companies in the coun- this double life of the study-abroad course as educational
try, characteristics of the banking system, and so forth. experience and marketed product. Some programs hold
Faculty for these courses often work alongside a team study-abroad fairs at which student leaders from compet-
of two student leaders, who have a hand in shaping the ing trips staff booths marketing their courses. Information
study-abroad experience. In one program I examined, stu- about potential itineraries and business opportunities in,
dents compete for the position of team leader by submit- say, India are accompanied by music, food, posters, and
ting proposals containing ideas and itineraries for sched- slickly produced videos showing experiences from previ-
uled study-abroad courses to be offered in the coming term. ous years. Students similarly cast their decisions regarding
In another program, the student role is even more en- a course and their participation in it in terms of market
trepreneurial: a team of two students develops a proposal metaphors. Often surprised by how “academic” the course-
for a study tour and recruits a faculty member to lead the work is, most make sense of this hard work less in terms

696
Managing the margins  American Ethnologist

of assimilating information about another place than as an threatened by outsourcing and troubled by the anger she
index of their personal investment in the experience—they experienced in her office, feels compelled to expand her
speak of “buying in” and gaining a sense of “ownership” in “American” view of the economy. The second student, hav-
the trip. ing experienced “cratered” dot-coms, seeks the credentials
More than a few students set their experience against that will give him a structurally more secure position as
other study-abroad courses (often courses in which friends well as an informed sense of the future of the tech mar-
in other MBA programs participate), seen as “vacations for ketplace, which, he has come to believe, lies to the south.
credit.” Their skepticism of trips to Anglophone countries With the market here “tapped out,” he told me, the BRICS
or of trips that include tropical beach locales sets in relief economies (Brazil, Russia, India, China, and South Africa)
the sober professional value of their own experience. The offer the most potential for growth in the technology indus-
calculus that many MBAs reported involved assessing a des- try. His trip to South America, he felt, was “an opportunity
tination as both a plausible IB location and one that was re- to jump in and see where the market was going to be . . .
mote or otherwise challenging enough that they could not maybe not in five years, but ten years down the line.” In
imagine going there outside of the structured STSA context. this regard, the study-abroad experience serves to mitigate
Indeed, the value added of the study-abroad experience, in risk, affording students a glimpse of the business future and
the accounts I have collected, was a shift in the boundary of supplying them with “outside,” rather than “inside,” infor-
competence. mation. Presupposed in all of this is the expansive nature
One student, who traveled to India, told me, “I might of capital, converting unaccounted risky singularity at the
go to Brazil for a vacation but not to India.” She had gone margins into manageable future value.
to business school after working for a large consulting firm, The international milieu of MBA student life is another
where she saw an increasing number of professional activi- factor shaping MBAs’ motivations to study abroad. Some
ties moved to offices in India. “You expect to see this in the students spoke positively about the presence of interna-
service sector or manufacturing,” she told me, “but these tional students on campus as an inspiration to undertake
were accountants and actuaries.” She mentioned repeat- a study-abroad class. Others, however, read the large num-
edly that this offshoring had created bad feelings among bers of MBA students from India, China, or Korea as effec-
professionals in her U.S. office and that part of her moti- tively closing off those areas of the world as regions where
vation to go to India was to “see the other side of it. I was a U.S. student might gain a competitive advantage. As one
getting a very American picture and didn’t have the oppor- MBA student put it, “There are so many people here already
tunity to talk to my Indian counterparts about it.” who are Chinese or Indian. They are fluent in English and
Another student (who went to Brazil) told me of his ex- have work experience. They bring more value to the table.”
periences at the STSA fair. Because there were fewer Latin American students at his
program, he concluded there would be “more opportunity
My initial take: this is a glorified field trip. You see the for me” to pursue a study-abroad trip to Argentina.
Cuba booth and you think, I’m going to be smoking Even as he recognized international students as adepts
cigars and drinking mojitos on the beach. It was excit- of international business, whose competence he could only
ing, but I felt I really want to do something. I’m making hope to approximate in a different regional niche, this same
a huge upfront cost to go back to school. I want to have student raised reservations about the ability of those stu-
something that I can at least use in a story. I thought dents to convey to U.S. students the local cultural flavor of
South America was a fairly strong story because I be- business in their home countries.
lieve that’s where tech is going.

I don’t think you get as good a feel unless you’re im-


This student had worked in the computer industry be- mersed in it. Walking down the street, seeing how peo-
fore going to business school. He had been through some ple talk and interact, going to restaurants. So much of
turbulent ups and downs at the end of the dot-com bubble. it is—I don’t want to say soft skill—it is something you
Although his situation prior to entering the MBA program just have to experience. In terms of students who come
sounded good to me (“I had achieved my goal of hitting six here, day-to-day interactions at school don’t give you
figures by the time I was 30”), he experienced his position as that great of a feel for how things work in a country. And
precarious. “I was nonbillable,” he told me. “Not being bil- what you hear [is] very stereotypical.
lable is a second-class citizen. They are the first to get cut.”
Business-school training was a way “to attach myself back Perhaps as an index of “being there,” many of the STSA
to revenue.” experiences I learned about were cloaked in an aura of dan-
In these comments, we find a reckoning of a distinc- ger. An information session for a trip to Mexico focused
tive sort, rooted in the relentless unease of managerial sub- almost exclusively on the grave dangers students would
jects in the new economy (Thrift 2000). The first student, face from the moment they exited customs until they were

697
American Ethnologist  Volume 40 Number 4 November 2013

ensconced in their swank hotel. Fears of crime and of in- intended for consumption by U.S. MBAs there to assess the
testinal instability loomed large for students preparing for prospects of doing business in Mexico.
other trips as well. Warnings about avoiding unofficial taxis, What interests me here is the response of the U.S. stu-
not traveling at night, or not wearing jewelry on the street dents to this presentation. Initially, this historical narrative
are good advice, and certainly necessary for many U.S. seemed to greatly clarify the current situation in Mexico,
MBAs, who have little international travel experience, ac- and more than a few students remarked that they wished
cording to my sample. Still, I was struck by the ways dan- their home MBA program included a similar discussion of
ger seemed to be the defining frame of the trip. This is poor U.S. political history and economy.12 By the end of the pro-
marketing, I thought. Or maybe not. While most of these gram, however, this reflexive insight was lost. In follow-up
trips offer comfortable and privileged glimpses of other interviews, students I spoke with were left with the take-
countries—excellent hotels, corporate visits, private buses, away lesson that a distinctive feature of countries “like Mex-
and hired taxis—the discourse of fear and risk burnishes ico” was the tight link between politics–government and the
the authenticity of the experience. It also mutes any dis- business climate. In an inversion of the Lévi-Straussian cat-
comfiting sense of privilege that might taint the experience. egorization of hot and cold societies, countries like Mexico
And the haze of danger and fear that envelops this interna- were hot societies, where dynamic historical events were
tional activity intensifies a sense of triumphant capability part of the lived fabric of contemporary lives. The United
and productive risk taking recounted at the other end of the States, by contrast, was a cold society lacking dynamic his-
experience. As one student put it, speaking to a hypotheti- tory or politics.
cal employer, “You can throw me on an airplane and I’m not One student suggested (in 2007) that it would be neces-
going to die if I get off the airplane at Buenos Aires!” sary to go back to an event like the Great Depression to have
Such survival is not an individual accomplishment. a comparable view in the United States of the link between
To return to the Mexican trip introduced at the start of government and business climate. She stressed the vast dis-
this article, our more intimate immersions in the place oc- tance between this historical moment and her own lived ex-
curred within the collegial cocoon of transnational case- periences. Her analogy is thus particularly resonant for my
study teams. The Mexican MBAs, more thoroughly interna- purposes because it simultaneously creates commensura-
tionalized and dealing with their own elite anxieties about bility and incommensurability. One can relate to Mexico as
safety, confirmed our concerns while also heroically shep- having gone through its own version of a process that the
herding us around town in convoys of their own cars, on United States went through previously. However, for con-
hypervigilant subway rides, and for the most adventurous temporary U.S. citizens, that lived experience is radically
of the group, on a memorable trip to a lucha libre (pro- other. For their part, the Mexican business faculty members
fessional wrestling) event. The buffer of our Mexican MBA had a different genealogy in mind: Using Mexico’s record
guides constituted and brokered the margins of commen- of sustained economic growth over the 1950s and 1960s
surable and incommensurable experiences of Mexico. The (the “Mexican Miracle”), they explicitly positioned Mexico
totality of the experience was assimilable to U.S. students’ as the “China” of that time—an odd enfolding of time and
professional selves through the staged collegiality of the space to endow contemporary Mexico with the fully de-
team projects: the frame or excuse for many of the adven- veloped potential expected for the future of contemporary
tures, sealed with an all-nighter before our team presenta- China.
tion was due; an earnest exchange of business cards and An important anchor of transnational commensura-
cell numbers and heartfelt embraces at the end of the trip tion on many STSA trips is a visit to the local stock exchange.
with pledges of open-ended hospitality (“If you’re ever in Reflecting on his trip to South Africa, a student described a
Chicago . . . ”). tour of the Johannesburg Stock Exchange, where his group
The Mexico trip began in a familiar environment: a met the founder of a South African entrepreneurial suc-
well-appointed classroom with a series of lectures by host cess story: a company producing backfill bags used to help
faculty summarizing the development of the Mexican busi- prevent mine cave-ins. Especially noteworthy, the company
ness climate. A succession of Mexican political administra- employed disabled miners to produce the bags. The stu-
tions was rendered as a narrative of progress in the consol- dent summed up the experience as providing a glimpse of
idation of free-market capitalism in Mexico. This was done a “value chain of the culture.”
graphically on a chart with two axes: “democratization” and
“economic liberalization.” Taking the balance of the two as
We saw how the stock exchange was slightly differ-
the best possible condition, the lecturer presented the po- ent and what they were doing to bring in these en-
litical and economic history of Mexico as a series of lurch- trepreneurs, we saw a consulting organization that was
ing steps, not always in a straight line but tending toward working with this lady at [the company] and how she
a neoliberal sweet spot on the graph.11 This was, of course, was developing her concept and how she was employ-
a strategic rendering of the singularity of Mexican history, ing people from difficult situations in Africa. . . . It’s on

698
Managing the margins  American Ethnologist

its own local time line, it has its own local characteris- the United States, where “we’re very driven here to work a
tics, and so that was really important for us [to see]. lot and produce a lot.” The only exception to this impres-
sion came during a visit to BOVESPA, the Brazilian stock ex-
Here the distinctive attributes of the South African change, which the student described as “really driven.”
business climate concatenate into a “value chain”— For this student, as for others, the otherness of Brazil
distinctly South African but structurally commensurable was condensed most powerfully by the stark poverty he
with any other business practice. By “culture,” the student observed.
was gesturing to “the distinct characteristics of the people
and maybe how they’re different than some of our habits, I found Brazil incredibly depressing. Such a black and
concepts, ideals that exist in the States . . . . I guess when white division—a horrible pun!—of economic division.
I say ‘cultural’ it is what makes their people and their her- Areas of beautiful houses next to favelas. . . . It was just
itage unique.” Viewed as a resource in a value chain, this ir- crappy. You see that kind of thing and it does makes
you appreciate where you live because there is no gen-
reducibly singular quality is aligned and rendered commen-
eral poverty here. I mean you see Appalachia and you
surable with activities anywhere.
see homeless people in metro areas. We saw families of
Something comparable was at stake in the packaging eight—not one crazy homeless person—living in stick
of Mexican cultural distinction in the 2007 trip. The for- huts. . . . You see someone here and you can say that
mal case studies we discussed were selected to showcase guy did something to screw up his life, he’s clearly a
specific “Mexican” entrepreneurial qualities along with the crack addict or an alcoholic, and then you’re in a posi-
business potential charted in the thumbnail economic his- tion where you’re seeing—we went on a jungle tour do-
tory of the country. Recall the success story of the mes- ing canopy rides, and the farther we went out of town
senger service that renders the illegible warren of Mexi- the more things went downhill. And you get to a point
can neighborhoods (places our MBAs hosts would not take where you say I just don’t want to go any farther be-
us to) receptive to consumer credit and other commer- cause I don’t want to see this out here.
cial communications. The company’s success rested on the
can-do ingenuity of its intrepid messengers. A second case “It sounds elitist,” he went on, “but I guess to some point
involved a company that produces rail frames for trucks, you can hope to insulate yourself from that. In certain areas
buses, and recreational vehicles. Founded in the 1970s by a you don’t even see it. If I were [posted there] I wouldn’t take
man who had worked for a U.S.-owned steel mill in Mexico, my family to see that. Or if I did it would be just before we
the company has become one of the three largest produc- hopped on the plane to leave.” It may be important to see
ers of rail frames in North America. With the now-elderly such things (his analogy was a troubling trip he took to the
owner present for our discussion, faculty extolled the com- Holocaust Museum in Washington, DC), but “you only need
pany as anchored in family values and for its loyalty to cus- to do [it] once.”
tomers and concern for workers. They celebrated a spirit This desired onceness is instructive. The trip to the
of artisanal ingenuity, developing innovative production margins confronted this MBA student with a set of more
processes to meet customers’ needs, implying that such and less manageable experiences. Alongside the serial fa-
problem-solving ingenuity and creativity was not possible miliarity of BOVESPA and the more rehearsed accommo-
in the U.S. firm that originally employed the company’s dation of stereotypically late and disorganized Latin Ameri-
founder. These are the qualities you get, was the message, cans, he struggles to make sense of the scenes of poverty he
when you access Mexican (or global) markets with Mexi- glimpsed. Analogies from home—“Appalachia,” the home-
can partners; this is the marginal value of doing business less “crack addict”—are inadequate, and all he can say is,
in Mexico. “I just don’t want to go any farther because I don’t want to
For traveling MBAs, familiar institutions like stock ex- see this.” As the saying goes, you cannot “unsee” something.
changes or romantic frames like the family-owned business The task, rather, is to manage the singularity of what you
help manage differences at the margins, some of which they see: maintaining its marginality as a potential terminal link
find quite troubling. A student on a trip to Brazil remarked in a “value chain of culture” or as an experiential emblem of
on the stark differences he experienced between the pace of global managerial competency.
business life in Brazil and in the United States. With some
Conclusion: Ours margins, our selves
disapproval, he described the “lax,” disorganized, “thrown
together” quality of the corporate visits. This was unset- The study-abroad experience as an emblem of global man-
tling for the student, and it was the primary example he agerial competency is a theme that has surfaced in virtu-
offered when I asked him to expand on his comment that ally every interview I have conducted with MBA students
the trip had given him a sense of cultural differences and with study-abroad experience. In almost every case, stu-
the different ways society works “down there.” The laid- dents have told me that the greatest value of their experi-
back approach in Brazil was different from the approach in ence (the marginal value?) has little to do with acquiring

699
American Ethnologist  Volume 40 Number 4 November 2013

direct knowledge of a particular place. For most students, the socioeconomic obstacles presented by Mexican society.
the greatest value stems from what the experience reveals One student told me that the experience “got rid of some
and cultivates about attributes of their selves. This is con- stereotypes,” adding that the friendly, family-oriented style
sistent with the liminal condition of MBAs: undergoing a of business she now associated with Mexico not only would
transformative rite of passage designed to remake them into shape how she would do business there but also would
suitable subjects of contemporary capitalism. A number of serve as a model of work–life balance she would strive for
students told me that their study-abroad experience was a in her own career. Yet, even as they harness these place ex-
great “ice breaker” in recruitment interviews: that anecdo- periences to their own “stories,” taking the experiences with
tal information about a city or the linguistic sophistication them as part of their professional selves, they leave aside, in
casually displayed by correctly pronouncing a recruiter’s the margins, the singularities they do not yet know how to
“foreign” name, served to establish rapport in these inter- manage—the things they hope to see “only once.” Although
actions. And, as a marginal addition to the standard busi- largely screened from the MBAs on the study-abroad trip
ness school resume, these study-abroad experiences were to Mexico, this too was a vital part of the story told about
understood to signal their adventurousness, their inquisi- “doing business in Mexico”—evident in the heroic delivery
tive spirit, their flexibility and willingness to take risks, their of consumer credit to the places the MBAs only glimpsed.
capacities to work in cross-cultural environments. Thus placed on the margins of the ledger, on the verge of
Recall the student who was interested in going to South legibility, these singularities stand for the promise of risk
America because he could “use it in a story.” “What do you and the potential for its management.
mean, ‘use in a story’?” I asked him.

Coda
When you interview with people. Things like that.
There’s got to be some kind of a reason you do things. The economic crisis of 2008 has provoked a torrent of crit-
. . . I think the international aspect is very valuable and ical assessments of MBA training and the adequacy of the
I think bringing South America to the table for me is curriculum and the managers it produces for the realities
much more compelling if you know I have some kind of of contemporary capitalist practice.13 These assessments
an international exposure, some kind of a vision, [that] have set the internationalization of MBA curricula in
I get how things are going to a small degree down there, instructive relief. MBA curricula have always been part
you know, culturally. of a highly reflexive process, linking a paraethnographic,
anxious self-awareness suffusing capitalist practices
The nimble and artful subjects of international business, (cf. Holmes and Marcus 2008) with the standardized
managing the margins of contemporary global capitalism, production of the agents of capitalism’s future. The devel-
ultimately commensurate the singularity of international opment of the international business curricula detailed
experiences through the marketing and the circulation of here reflects one strand of an iterative process of self-
their professional selves. examination and reinvention in the face of the perceived
Intrinsic to this circulation as constructed by the study- new realities of capitalism.
abroad process is the cultivation of risk. The double sense While the resulting changes have been far from fun-
of cultivation—the nurturing of growth and the harness- damental, a couple of trends appear to be emerging. One
ing of growth to managed ends—evokes precisely the ways involves “if only they had listened to us” reforms: redou-
STSA trips to the margins are charged with a risk that must bling initiatives already under way in the wake of the Enron
never fully recede. The high-value trips are the ones that and WorldCom scandals to increase ethics education and
take MBAs to places they would not risk going on their infuse ethics training across all functional areas of the cur-
own. The relative secure bubble of privilege in which most riculum. A similar effort applies to the MBA message that
STSA groups travel while in-country, the network of pro- management is part science and part art, with its increasing
fessional counterparts in Mexico or South Africa or Brazil emphasis on cultivating the “soft skills” and awareness of
that they develop in the course of their trips, and the con- social and historical contexts necessary for responsible
fidence that inheres in the partial expertise they develop management decisions. The value of international ex-
from firsthand experience of local places, currencies, foods, perience is highlighted here as one opportunity in the
or other tokens of the exotic create a space of plausible leg- business curriculum for students to link classroom expe-
ibility for both foreign sites and the MBA students as adepts riences with the real world (Riaz 2009). The focus on case
of international management. Students returning from the studies is flagged as another best practice in this regard.
2007 Mexico trip told me that they came away with a bet- Alongside these efforts are trends in some MBA programs
ter understanding of the lives of their professional counter- toward awarding degrees focused on “green” or sustainable
parts in Mexico and a better appreciation of the challenges business or that blend business with other professional
of business management in the face of what they saw as training, such as engineering, as well as a growing emphasis

700
Managing the margins  American Ethnologist

on one-year MBA programs and efforts to recruit applicants 3. Research for this project has included an academic year spent
who do not fit the traditional business-school mold. While shadowing an MBA cohort through courses and extracurricular
activities; observation of courses and other activities at six ad-
these developments are no doubt responses to a variety of
ditional MBA programs; interviews with faculty, administrators,
substantive challenges to the MBA curriculum, they should and students from a total of 12 MBA programs; and participant-
also be seen as a savvy repositioning of the brand at a time observation in conferences and workshops related to international
when business school applications from U.S. students are business research and curriculum development.
down and increasing numbers of MBA students indicate ca- 4. For more on Shurz at Thunderbird, see Arizona Memory
Project n.d.
reer goals outside the structured corporate paths of finance
5. The more coordinated efforts to reimagine a professional
and banking, for instance, starting their own businesses. business curriculum in the United States, signaled in a pair of re-
In this environment, some of the discussion of the post- ports commissioned by the Carnegie and Ford Foundations (Gor-
2008 MBA suggests a shift away from technical compe- don and Howell 1959; Pierson 1959; cf. Clark and Opulante 1964),
tencies and a doubling down on the cultivation of leader- build on a confluence of cultural developments crystallizing since
the 1930s. These range from the ascendance of the idea of “the
ship talents. In the findings of one study, in a world where
American dream” of upward mobility to the emerging figure of the
“nomadic” managers may never be tightly linked to a sin- business “manager” as a cultural type and the consolidation of cog-
gle corporate community, MBA programs must embrace nate academic disciplines such as human relations and industrial
their role in providing “rites of passage—shaping the val- psychology (Berle and Means 1991; Frederick 1964; O’Connor 1999;
ues, commitments, habits and mores of aspiring leaders” Susman 1984).
6. See N. 2.
(Petriglieri 2012).
7. See also Preda 2002, Riles 2010, Santiso 2003 (esp. ch.
I have been interested in this article in the role of short- 5), and Clark and Thrift 2005 for discussions of the construc-
term study-abroad courses as they cultivate these sorts of tion and mobilization of authoritative expertise in business
capacities as required attributes for the future managers of practices.
global capitalism. The production of these managerial sub- 8. My comments here on marginal analysis, and below on value-
chain analysis, are informed by the courses I observed in MBA pro-
jects, I have argued, is coterminous with the production of
grams as well as by Albaum et al. 2005, Bartlet et al. 2004, Landsburg
“the global” as the grounds of contemporary business. The 2005, and Wild et al. 2006.
global is always a heuristic for what is a mobile engagement 9. In one orientation session for new MBA students, the dean
with a shifting set of specific places. Capitalism has long made a point of introducing select international students to un-
required the constant location of such spaces at the horizon derscore the range of countries represented, even asking an Indian
student to demonstrate the “Indian head shake” as a source of con-
of business as usual. The ascendant frames of “semiglob-
fusion in intercultural communication.
alization” and the renaissance of regionalism in business 10. These lists rarely include area specialists from elsewhere on
thinking are more than just recognitions of the empirical their campus.
limitations of simplistic metaphors of a flat world; they are 11. For discussions of neoliberalization in Mexico, see Babb
themselves generative cultural projects. MBA programs are 2004, Cahn 2008, Lugo 2008, and Weaver et al. 2012.
12. One of the recommendations of a post–Great Recession re-
institutional sites for the production of adepts of mobile
view of MBA curricula is that programs do precisely this (Datar
specificity (fast subjects), even as they are also productive et al. 2010).
of the scalar engagement of places of putative singular- 13. In addition to Datar et al. 2010, see, for instance, Mintzberg
ity and risk whose ceaseless assimilation is a core value and Danos 2011, Aspen Institute 2008, Damast 2008, and Petriglieri
proposition of capitalism. 2012.

Notes
References cited
Acknowledgments. The research reported here was supported
by research grants from the Wenner-Gren Foundation for Anthro- Albaum, Gerald, Edwin Duerr, and Jesper Stranskov
pological Research and from the Research Board and the Center 2005 International Marketing and Export Management. 5th edi-
for International Business Education and Research of the Univer- tion. Harlow, UK: Financial Times Prentice Hall.
sity of Illinois at Urbana–Champaign. Jennifer Hardin and Eliza- Appadurai, Arjun
beth Youngling have been outstanding research assistants for dif- 1996 Modernity at Large: Cultural Dimensions of Globalization.
ferent phases of this work. This article has also been improved by Minneapolis: University of Minnesota Press.
the generous comments of Angelique Haugerud and anonymous Arizona Memory Project
reviewers for American Ethnologist. N.d. Dr. William Lytle Schurz. http://azmemory.lib.az.us/cdm/
1. This expresses, in a different register, a point made in other re- ref/collection/tgmhistcoll/id/23, accessed June 7, 2012.
cent commentaries on globalization, stressing countervailing pro- Aspen Institute
cesses of localization or “friction” (e.g., Appadurai 1996; Dirlik 1999; 2008 A Closer Look at Business Education: Finance Faculty Re-
Miller 1995; Tsing 2004). flect on the Financial Crisis. December. Washington, DC: As-
2. This is noted with alarm by some IB scholars, such as Peter J. pen Institute Center for Business Education.
Buckley (2005:6), who see the field “under threat,” particularly in Babb, Sarah
the United States, where the trend toward infusion has dulled the 2004 Managing Mexico: Economists from Nationalism to Neolib-
edge of any disciplinary mission. eralism. Princeton: Princeton University Press.

701
American Ethnologist  Volume 40 Number 4 November 2013

Bartlett, Christopher A., and Sumantra Ghoshal ganization. Journal of International Business Studies 25(1):
2000 Going Global: Lessons from Late Movers. Harvard Business 1–44.
Review 78(2):32–142. Frederick, William C.
Bartlett, Christopher A., Sumantra Ghoshal, and Julian Birkinshaw 1964 The Cultural Matrix of Business Education. In Profes-
2004 Transnational Management: Text and Cases. 4th edition. sional Education for Business. John J. Clark and Blaise J.
New York: McGraw Hill. Opulente, eds. Pp. 1–13. Jamaica, NY: St. John’s University
Berle, Adolf A., and Gardiner C. Means Press.
1991[1932] The Modern Corporation and Private Property. New Ghemawat, Pankaj
Brunswick, NJ: Transaction. 2007 Redefining Global Strategy: Crossing Borders in a World
Buckley, Peter J., ed. Where Differences Still Matter. Cambridge. MA: Harvard Busi-
2005 What Is International Business? Houndmills, UK: Palgrave ness School Press.
Macmillan. Gordon, Robert A., and James E. Howell
Cahn, Peter 1959 Higher Education for Business. New York: Columbia Univer-
2008 Consuming Class: Multilevel Marketers in Neoliberal Mex- sity Press.
ico. Cultural Anthropology 23(3):429–452. Guyer, Jane I.
California Institute of Technology 2004 Anthropology in Area Studies. Annual Review of Anthropol-
N.d. The American Universities Field Service. http://calteches. ogy 33:499–523.
library.caltech.edu/133/1/Field.pdf, accessed September 29, Halsey, Frederic M.
2011. 1918 Investments in Latin America and the British West Indies.
Callon, Michel Special Agents Series, 169. Washington, DC: U.S. Department
2007 An Essay on the Growing Contribution of Economic Mar- of Commerce.
kets to the Proliferation of the Social. Theory, Culture and So- Harvey, David
ciety 24(7–8):139–163. 2005 A Brief History of Neoliberalism. Oxford: Oxford University
Cefkin, Melissa, ed. Press.
2010 Ethnography and the Corporate Encounter: Reflections on Hayashi, Alden H.
Research in and of Corporations. New York: Berghahn Books. 2001 When to Trust Your Gut. Harvard Business Review 79(2):59–
Clark, Gordon, and Nigel Thrift 65.
2005 The Return of Bureaucracy: Managing Dispersed Knowl- Ho, Karen
edge in Global Finance. In The Sociology of Financial Markets. 2005 Situating Global Capitalisms: A View from Wall Street In-
Karin Knorr Cetina and Alex Preda, eds. Pp. 229–249. Oxford: vestment Banks. Cultural Anthropology 20(1):68–96.
Oxford University Press. 2009 Liquidated: An Ethnography of Wall Street. Durham, NC:
Clark, John J., and Blaise J. Opulente, eds. Duke University Press.
1964 Professional Education for Business. Jamaica, NY: St. John’s Holmes, Douglas R., and George E. Marcus
University Press. 2008 Cultures of Expertise and the Management of Globalization.
Damast, Alison In Global Assemblages: Technology, Politics, and Ethics as An-
2008 B-Schools and the Financial Bust. Business Week, Novem- thropological Problems. Aihwa Ong and Stephen J. Collier, eds.
ber 24: 40–45. Pp. 235–252. Malden, MA: Blackwell.
Dane, Erik, and Michael G. Pratt Kahneman, Daniel, and Gary Klein
2007 Exploring Intuition and Its Role in Managerial Decision 2010 Strategic Decisions: When Can You Trust Your Gut? McKin-
Making. Academy of Management Review 32(1):33–54. sey Quarterly, March.
Daniels, John D. Landsburg, Steven E.
2003 Specialization to Infusion: IB Studies in the 1990s. In Lead- 2005 Price Theory and Applications. 6th edition. Mason, OH:
ership in International Business Education and Research, Vol. Thomson South-Western.
8. Alan Rugman, ed. Pp. 29–46. Amsterdam: Elsevier. Lee, Benjamin, and Edward LiPuma
Datar, Srikant M., David A. Garvin, and Patrick C. Cullen 2002 Cultures of Circulation: The Imaginations of Modernity.
2010 Rethinking the MBA: Business Education at a Crossroads. Public Culture 14(1):191–213.
Boston: Harvard Business Press. Levitt, Theodore
Dirlik, Arif 1983 The Globalization of Markets. Harvard Business Review,
1999 Globalism and the Politics of Place. In Globalisation and May. http://hbr.org/1983/05/the-globalization-of-markets,
the Asia-Pacific: Contested Territories. Kris Olds, Peter Dicken, accessed January 9, 2009.
Philip F. Kelly, Lily Kong, and Henry Wai-chung Yeung, eds. Lugo, Alejandro
Pp. 39–56. London: Routledge. 2008 Fragmented Lives, Assembled Parts: Culture, Capitalism,
Downey, Greg, and Melissa S. Fisher and Conquest at the U.S.-Mexico Border. Austin: University of
2006 Introduction. In Frontiers of Capital: Ethnographic Re- Texas Press.
flections on the New Economy. Melissa S. Fisher and Greg MacKenzie, Donald
Downey, eds. Pp. 1–30. Durham, NC: Duke University Press. 2006 An Engine, Not a Camera: How Financial Models Shape
Escobar, Arturo Markets. Cambridge, MA: MIT Press.
1995 Encountering Development. Princeton: Princeton Univer- Marx, Karl, and Fredrick Engels
sity Press. 1977[1848] The Communist Manifesto. In Karl Marx: Selected
Espeland, Wendy N., and Mitchell L. Stevens Writings. David McLellan, ed. Pp. 219–147. Oxford: Oxford Uni-
1998 Commensuration as Social Process. Annual Review of Soci- versity Press.
ology 24:313–343. 1986 The German Ideology, Part I. New York: International.
Fayerweather, John Miller, Daniel, ed.
1994 A Personal Odyssey through the Early Evolution of Inter- 1995 Worlds Apart: Modernity through the Prism of the Local.
national Business Pedagogy, Research and Professional Or- London: Routledge.

702
Managing the margins  American Ethnologist

Mintzberg, Henry, and Paul Danos 1941 Latin America: A Descriptive Survey. New York: Dutton.
2011 Business Education: Would the Economy Be Better Off with- Smith, Adam
out MBA Students? Economist. http://www.economist.com/ 1994[1776] An Inquiry into the Nature and Causes of the Wealth
debate/days/view/900, accessed November 29, 2012. of Nations. New York: Random House.
O’Connor, Ellen S. Stiglitz, Joseph E.
1999 The Politics of Management Thought: A Case Study of 2003 Globalization and Its Discontents. New York: W. W. Norton.
the Harvard Business School and Human Relations School. Susman, Warren
Academy of Management Review 24(1):117–131. 1984 Culture as History: The Transformation of American Soci-
Olds, Kris, and Nigel Thrift ety in the Twentieth Century. Madison: University of Wisconsin
2008 Cultures on the Brink: Reengineering the Soul of Press.
Capitalism—On a Global Scale. In Global Assemblages: Szanton, David
Technology, Politics, and Ethics as Anthropological Problems. 2004 The Politics of Knowledge: Area Studies and the Disciplines.
Aihwa Ong and Stephen J. Collier, eds. Pp. 270–290. Malden, Berkeley: University of California Press.
MA: Blackwell. Thrift, Nigel
Peck, Jamie, and Adam Tickell 1999 The Globalization of the System of Business Knowl-
2002 Neoliberalizing Space. Antipode 34(3):380–404. edge. In Globalisation and the Asia-Pacific: Contested Ter-
Petriglieri, Gianpiero ritories. Kris Olds, Peter Dicken, Phillip P. Kelly, Lily Kong,
2012 Are Business Schools Clueless or Evil? Harvard Business and Henry Wai-chung Yeung, eds. Pp. 57–71. London:
Review Blog Network. http://blogs.hbr.org/cs/2012/11/are˙ Routledge.
business˙schools˙clueless.html, accessed November 14. 2000 Performing Cultures in the New Economy. Annals of the As-
Pierson, Frank C. sociation of American Geographers 90(4):674–692.
1959 The Education of American Businessmen: A Study of 2006 Reinventing Invention: New Tendencies in Capital-
University-College Programs in Business Administration. New ist Commodification. Economy and Society 35(2):279–
York: McGraw Hill. 306.
Pletsch, Carl Tsing Anna L.
1981 The Three Worlds, or the Division of Social Scientific Labor, 2000 Inside the Economy of Appearances. Public Culture
circa 1950–1975. Comparative Studies in Society and History 12(1):115–144.
23(4):565–590. 2004 Friction: An Ethnography of Global Connections. Princeton:
Preda, Alex Princeton University Press.
2002 Financial Knowledge, Documents and the Structure of Weaver, Thomas, James B. Greenberg, William L. Alexander, and
Financial Activity. Journal of Contemporary Ethnography Anne Browning-Aiken, eds.
31(2):207–239. 2012 Neoliberalism and Commodity Production in Mexico. Boul-
Rafael, Vicente der: University Press of Colorado.
1994 The Cultures of Area Studies in the United States. Social Text Whitaker, Arthur
41:91–111. 1942 Review of Latin America: A Descriptive History. American
Riaz, Suhaib Economic Review 32(3):588–590.
2009 The Economic Crisis as a Time for IB to Lead. AIB Insights Wild, John J., Kenneth L. Wild, and Jerry C. Y. Han
9(3):4–7. 2006 International Business: The Challenges of Globaliza-
Ricardo, David tion. 3rd edition. Upper Saddle River, NJ: Pearson Prentice
1821 On the Principles of Political Economy and Taxation. Lon- Hall.
don: John Murray. Wilk, Richard
Riles, Annelise 1995 Learning to Be Local in Belize: Global Systems of
2010 Collateral Expertise: Legal Knowledge in the Global Finan- Common Difference. In Modernity through the Prism
cial Markets. Current Anthropology 51(6):795–818. of the Local. Daniel Miller, ed. Pp. 110–133. London:
Robock, Steven Routledge.
2003 Internationalization in the 1970s and 2000. In Leadership in Williams, Brett
International Business Education and Research, Vol. 8. Alan M. 2005 Debt for Sale: A Social History of the Credit Trap. Philadel-
Rugman, ed. Pp. 3–18. Amsterdam: Elsevier. phia: University of Pennsylvania Press.
Rugman, Alan M., and Alain Verbeke Womack, James P., Daniel T. Jones, and Daniel Roos
2004 A Perspective on Regional and Global Strategies of Multi- 1990 The Machine That Changed the World: The Story of Lean
national Enterprises. Journal of International Business Studies Production. New York: HarperCollins.
35:3–18.
Santiso, Javier
2003 The Political Economy of Emerging Markets: Actors, Insti- Andrew Orta
tutions and Financial Crises in Latin America. New York: Pal- Department of Anthropology
grave. University of Illinois at Urbana–Champaign
Shurz, W. L. 607 South Mathews Avenue, 109 Davenport Hall
1921 Bolivia: A Commercial and Industrial Handbook. Spe- Urbana, IL 61801
cial Agents Series, 208. Washington, DC: U.S. Department of
Commerce. aorta@illinois.edu

703

You might also like