-introduction -insurance is a cornerstone of effective risk management -but insurance can be expensive and may not be available at all -example: certain houses in Calgary are built on floodplain and cannot get flood insurance at all or if they can it is at an exhorbitant price -legislation -requires certain terms be in insurance contracts -regulates the insurance industry -monitors insurance companies for compliance with legislation -purpose: protecting the public from unscrupulous, financially unstable, or otherwise troublesome insurance providers -three basic kinds of insurance -life and disability insurance -property insurance -liability insurance -deductible -an amount the insured must pay before insurance will provide benefits -example: $500 deductible on car insurance -insurer must pay the first $500 -insurance company pays amount over $500 -the insurance contract -duty to disclose -insured has a duty to disclose to the insurer all information relevant to the risk -failure to disclose = insurer may not honour policy and deny coverage -even if loss has nothing to do with undisclosed information -reason: insurer must be able to adequately assess the risk they are taking on -duty to disclose does not include things not personal to the applicant -insurable interest -cannot obtain insurance for something in which you have no interest -insurable interest = something that would prejudice or damage the insured if it were lost, damaged, or destroyed -hence why you cannot obtain insurance on your neighbour's house -you have no interest in that -a lender has an interest in the ability of the borrower to pay back the loan -and so anything that reasonably enables the borrower to pay back the loan or any security is something that the lender has an insurable interest in -indemnity -insurance contracts are contracts of indemnity -meaning: insured not supposed to profit from coverage -except for life insurance contracts -subrogation -insurer has right of subrogation -meaning, the insurer gives up any right to sue any wrongdoer -the insurer gets his money from the insurance company -insurance company assumes the right to sue any wrongdoer -right of subrogation only occurs when insurer has paid the full extent of the loss -not just part of it -the policy -exclusion clauses -situations where insurer will not provide coverage -example: no coverage of building if building left unoccupied for more than 30 consecutive days -commonly include -damage caused by -wear and tear -mould -vandalism -malicious acts of the insured -rider -a way to add or change the standard coverage that is included in the original contract -essentially is a way to amend the contract later on -endorsement -alteration made after contract already in force -insurance products -types of insurance that may be obtained by business -injury and proerty damage re business' operations -personal injury to people the business employes/interacts with -financial loss and injury caused by defected product/services -financial loss and injury caused by employees -injury and property damage caused by fire or other disaster -loss of profit due to fire or other cause of business shut down -environmental damage caused by the business -death of a person vital to the business' operations -occupier's liability insurance -insurance if business held liable for failing to ensure premises are safe -comprehensive general liability insurance -covers liabilities incurred during the course of business -very broad -errors and omissions insurance -applies more to professionals -covers liabilities incurred due to an error or omission on the part of the insured -property insurance -insures property (land, buildings, equipment, etc) -business interruption insurance -insures a business against losses incurred because of a specified reason -fire, flood, strike, etc -environmental impairment insurance -businesses that breach environmental regulations may face substantial fines and bear the costs to cleanup any contaminated site -general insurance policies usually exclude this type of damage because clean up is usually very expensive -you usually have to obtain a separate, and more expensive, insurance policy to cover this type of damage -key-person life insurance -sometimes, there are a few people who are key to a business' operations -their lives can be insured so if they die then the business will be compensated -remedies of the insured -against the insurer -if insured makes a claim, an insurance adjuster will likely investigate and evaluate the loss -the adjuster will recommend an amount to the insurer and the insurer will offer to settle the claim -but, the amount the insurer offers and the amount the insured thinks they are entitled to can differ -may result in breach of contract and the insured suing the insurer -insurers have duty of good faith -if insurer breaches duty of good faith and fails to provide the insurer with adequate compensation under their policy, the court may impose punitive damages -Whiten v Pilot Insurance Co 2002 -W's family home burnt down in the middle of the night -fire destroyed all their possessions and pets -family was in poor financial state -Pilot gave them a single $5000 payment for living expenses -Pilot alleged W had burned his own house down -even though adjuster and fire chief said it was accidental -Pilot got a new adjuster and pressured him into giving an opinion that supported Pilot's claim that W had burnt his own house down -even gave new adjuster misleading information -W got damages + $1 million in punitive damages -punitive damages reduced to $100,000 on appeal