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ABSTRACT Recent developments in technology have introduced dramatic changes to the practice of the
accounting profession. This paper provides a comprehensive review of current developments in big data,
machine learning, artificial intelligence, and blockchain utilized in general business practice and by
specialized practitioners in the accounting profession worldwide. This paper explores the evolution of the
accounting profession following these recent technological developments and assesses the impact of future
developments. Inherent challenges and opportunities posed by these new technologies pertaining to
accounting professionals and accounting educators are also examined, including an increased demand for
IT professionals with accounting experience as opposed to accounting major graduates. Considering the
dramatic changes and developments of AI applications in accounting, this paper reflects how all these
technologies and the associated requirements of job candidates will affect the desired capabilities of
accounting graduates and provides further discussion regarding what higher institutions and their
accounting graduates can do to adopt such changes.
INDEX TERMS Accounting profession, Artificial intelligence, Big data, Blockchain, Machine learning
This work is licensed under a Creative Commons Attribution 4.0 License. For more information, see https://creativecommons.org/licenses/by/4.0/.
This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
technologies in the accounting field, particularly in the Following the widespread adoption of big data, data
development of and education for the accounting profession. security has become a serious issue prompting new
The article reviews five AI technologies, including natural regulations in many countries. For example, the European
language processing, machine and deep learning, artificial Union (EU)‘s ―General Data Protection Regulations‖ (GDPR)
neural networks (ANNs), social robotics (human-computer came into effect on May 25, 2018, specifying corporate
interaction), and computer vision; eleven applications, requirements in protecting users‘ data, including business use
including Nuance, Cortana Alexa, AlphaSense, TensorFlow, and sharing. Within the EU, the Payment Service Directive 2
Kensho, Microsoft Cognitive Services, Skymind, IBM (PSD2) addresses concerns about consumer protection, the
Watson, Accenture myWizard, and Clarifai; fifteen financial promotion of innovation, and the improvement of the
scenarios, including voice recognition, conversation AI security of payment services. The UK Competition and
services, phone fraud detection, real-time demand and Markets Authority is currently implementing a program
behaviour analysis, intelligent voice banking assistants, known as Open Banking, which enables customers to share
intelligent financial search engines, stock index predictions, data securely with other banks and third parties via
public sentiment information management systems, statistical application program interfaces (APIs) [18].
analysis, identification of the withdrawal customer on ATMs,
bank fraud detection, tax preparation, intelligent automation B. MACHINE LEARNING
strategy, pattern recognition in images, and retailer inventory Broadly speaking, ML is the science of computers running
management; and the underlying framework of blockchain without being explicitly programmed [19]. It applies a series
technology and the construction of a blockchain auditing of statistical techniques, such as mathematical modelling,
application platform. data visualization, and pattern recognition, to conduct self-
The rest of this paper is presented as follows: Section 2 learning activities with input data to predict and understand
provides a brief introduction of the technologies of big data, data trends and patterns [20, 21]. Recent applications of ML
machine learning (ML), and AI, as well as their applications include corporate revenue forecast analysis and investment
in the business (accounting) fields; Section 3 provides a decision-making. For example, Two Sigma Investments LP,
further discussion of the current use of AI by Big Four a New York City-based international hedge fund, works with
accounting firms worldwide; Section 4 reviews the concept vast sets of big data from over a thousand diverse sources
of blockchain and its current application in the accounting and uses ML to build powerful investment predictive models
field; Section 5 reflects how all these technologies and the [22]. Other applications of ML in the business world include
associated requirements of job candidates will affect the the prediction of consumers‘ purchase intentions, as widely
desired capabilities of accounting graduates. used by Amazon and Taobao [23].
In the practice of management accounting, ML could
II. AN INTRODUCTION TO BIG DATA, MACHINE assist in transaction classification with the scope of the
LEARNING, AND ARTIFICIAL INTELLIGENCE control function, such as in financial planning and analysis
TECHNOLOGIES AND THEIR APPLICATIONS IN THE (FP&A). The use of an application of ML technology allows
BUSINESS (ACCOUNTING) FIELD
the prediction of transaction classification based on the
analysis of historical transactions. However, prediction
A. BIG DATA
quality relies on the quality and inherent bias of the dataset
Big data incorporate four key characteristics: large volume,
being utilized [12]. An example of transaction classification
high speed, huge variety, and uncertain veracity [10, 11]. The
is an e-mail communication tool that classifies marketing and
term ―big data‖ comprises both enormous amounts of data
promotion to consumers as ―advertising expenditure‖ and
and the data analytic techniques (algorithms) used to analyse
employee communication as ―IT or communication cost‖.
these data [12, 13]. Following recent improvements in data
ML technology can be trained to recognize the difference and
storage and analytic capacity, companies are now able to
clarify each category with a pre-set algorithm. In the practice
extract business value from data to better understand their
of tax administration, the Guangdong Provincial Taxation
business environment, consumers, and competitors. For
Bureau adopts ML approaches to identify suspected
better accounting, big data are valuable as a source of
fraudulent tax practices [24].
financial data to support business decision-making.
Big data demonstrably improve decision-making and
C. ARTIFICIAL INTELLIGENCE AND SUPPORTING
prediction accuracy [14]. For example, it is now possible to TECHNOLOGIES
examine unstructured data such as e-mail, telephone, and AI is the outcome of successful applications of big data and
audit committee meeting materials [15]. Previous literature ML technologies to understand the past and predict the future
identifies the use of the wisdom of crowds on social media based on enormous data [19]. Table I records selected
platforms to detect corporate fraud [16]. In addition, data applications of AI, followed by a further discussion of AI
visualization software can transform massive amounts of data applications.
into information that can enhance decision-making processes
[17].
This work is licensed under a Creative Commons Attribution 4.0 License. For more information, see https://creativecommons.org/licenses/by/4.0/.
This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
TABLE I
SELECTED APPLICATIONS BASED ON AI TECHNOLOGIES
Technologies Applications Financial Scenarios Challenges Opportunities
Voice recognition
Conversation AI
It has a weak ability to grasp It provides basic voice technology
Nuance services
the needs of ordinary users services for enterprises
Phone fraud
detection
It utilizes the advantages of
People are still not accustomed
Windows data and resources to
Real-time demand to talking to their own
achieve random switching between
Cortana and behaviour computers; most Windows
work and life scenarios and
Natural analysis users want to get answers or
providing users with integrated
language prefer to type by text
services
processing Since Amazon's Alexa has not
become a system-level feature
of phones, it can be controlled It can be used for ecosystems
Intelligent voice
Alexa only through applications or It can be used for smart home
banking assistant
smart speakers, so the response application scenarios
to some command questions
seems weak
Intelligent financial The product focuses only on It searches for critical information
AlphaSense
search engine financial professionals across lots of disparate datasets
Stock index
Distributed support is not yet
prediction
TensorFlow mature, and the skills to It can be used to research, develop
Public sentiment
(platform) implement custom code are and iterate new ML architectures
information
strong
management system
Kensho can only verify the
hypothesis of user thinking
and make predictions for users
Machine and based on ML algorithms. ML
It offers an underlying structured
Deep algorithms require input
Financial decision database, the middle-tier financial
Learning Kensho variables and tuning
engine domain knowledge base, and the
parameters. In this process, the
front-end Q&A technology
algorithm is in the state of a
black box, and users cannot
guess the reason behind it
based on the results
Microsoft Identification of the
It has financial account
Cognitive withdrawal It is convenient
security issues
Services customer on ATMs
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This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
The Nuance security suite filters every call and compares advanced technology. Kensho leverages massively parallel
voice characteristics, including tone, rhythm and accent, to a statistical computing, user-friendly visual interfaces, and
voice digital library associated with bank fraud. The software breakthrough technologies in predictive analytics to provide
can quickly flag suspicious calls and alert agents in call investment professionals with the next generation of
centres to a possible fraudulent attempt [25]. analytics platforms [31].
Cortana is Microsoft's personal intelligence assistant. It Microsoft Cognitive Services gives every developer
can connect with users in real time to analyse their needs and access to AI without the need for ML expertise. With just
behaviours in order to help them manage assets efficiently one API call, it can analyse the contents of images, customize
and conveniently [26]. image recognition to meet business needs, and detect and
Alexa is Amazon's personal intelligence assistant that can identify people and emotions in images [32].
activate the user's workplace and application via voice. It also Skymind uses AI technology to automatically adapt to
provides guests with easy access to the service via voice. new behaviour, using untapped data sources to detect fraud
Amazon has teamed up with banks to give users voice access cases. Skymind builds and trains a neural network that uses
to their bank accounts [27]. historical transaction data to score new transactions based on
AlphaSense is an intelligent financial search engine that their likelihood of fraud. Human analysts are used to review
helps professionals who need to cope with large amounts of risky trades, and the results are fed back to the neural
data solve the problem of information overload. It provides network to improve detection efficiency [33].
access to proprietary research databases and includes IBM Watson uses 10,634 documents and was trained by
semantic knowledge of the financial language and correlation 13 tax experts on five different development models. After
analysis to unlock valuable hidden information. AlphaSense training, Watson suggests the correct tax treatment three out
collects millions of documents, including regulatory filings, of four times. Tax professionals use Watson to improve
company profiles, news, press releases, Wall Street research customer service and identify deductions and deductions [34].
reports, and other uploaded files [28]. The Accenture myWizard intelligent automation
TensorFlow was developed and is maintained by Google platform embeds advanced analysis, insight, and automation
Artificial Intelligence Team Google Brain, a symbolic capabilities, and enterprises combine business process-led
mathematical system based on dataflow programming that is application outsourcing services with problem management,
widely used in the programming implementation of various intelligent knowledge management, and system stability
ML algorithms. TensorFlow can be applied in stock index routines. Enterprises reduce costs and increase productivity
prediction [29] and public sentiment information by implementing a comprehensive intelligent automation
management systems [30]. strategy [35].
Kensho is a leading real-time statistical computing system Clarifai is used in combination with a camera system to
and scalable analytical architecture dedicated to providing calculate the number of items left on the shelf through item
market transparency to financial institutions through detection and identification and thereby understand the
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This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: The Impact of Artificial Intelligence and Blockchain on the
Accounting Profession
selling speed of commodities. For example, if there is too compared to traditional optimal character recognition (OCR)
much of an item on the shelf compared to the remaining and robotics solutions [42].
quantity of the item in stock, it is time to eliminate it, and if it While RPA follows rules-based practices that allow the
is out of stock, it is time to increase the order quantity [36]. software to aggregate data, trigger responses, and initiate new
actions, AI adopts new technologies such as voice and facial
D. ROBOTIC PROCESS AUTOMATION recognition to perform judgement-based responses,
Robotic process automation (RPA) is a repetitive and succeeding RPA‘s rule-based engines. When AI is integrated
automated process developed from AI technology [37]. It can with RPA, it allows the automation process to begin much
be used to imitate human behaviour, send e-mails, complete more quickly, creating an automation continuum.
spreadsheets, and record and re-enter data for other tasks. It 1) RADIO FREQUENCY IDENTIFICATION
functions on the basis of prescribed procedures and is Radio frequency identification (RFID) utilizes wireless
incapable of discerning changes in conditions, such as the communication technology to identify information stored on
external environment. By 2020, it is estimated that more than objects via electromagnetic field reading. Following recent
40% of data science tasks will be automated, resulting in technological advances in reading and storing information,
increased productivity and broader usage by citizen data RFID has become increasingly affordable [43]. One
scientists [11]. PwC‘s 2017 RPA survey found that 30% of application of RFID is to manage inventory and curb
respondents have at least begun incorporating RPA into their inventory wastages, thereby reducing overall losses [44].
businesses [38]. While the decision to adopt a joint or Developments of RFID technology contribute primarily to
centralized operational model is a function of organizational increased process automation, such as inventory receipts,
culture, Ernst & Young (EY) suggest six key components shipments, inventory, and valuation. This facilitates
required for most traditional RPA operational models, increased efficiency by RPA in the preparation of transaction
including vision and standard setting, identification of RPA ledgers and financial statements. RFID provides information-
application scenarios, performance value measurement with sharing support for buyers in the supply chain to improve the
adjustment, raising awareness and training, and integration accuracy of purchase prediction. RFID uses smart shelves to
across the whole platform [39]. improve the flexibility of operations and reduce the cost of
A major application of RPA in the accounting field is inventory management [45]. In 2014, Zara parent company
related to taxes. For example, following the creation of Inditex decided to adopt RFID technology to improve the
automation software, robots are configured to perform company‘s supply chain, eventually leading Zara toward
repetitive processes, such as submitting applications to a tax ultrahigh efficiency in which the process of design concept to
authority portal. Tax automation can free up corporate tax finished product could be completed in only 10 days; it also
teams to focus on higher-value work, such as research, led to better sales and profit [46].
planning, and analysis. Figure 1 illustrates several RPA
2) SPEECH RECOGNITION
applications between manufacturers, retailers, and consumers
Speech recognition technology converts dialogue content
[40]. For example, following the completion of transactions
into computer-readable input [47]. It contributes to the
between manufacturers and retailers, as well as between
further expansion of AI applications, such as consumer
retailers and consumers, the issue of invoice and account
service inquiries and foreign language translation. For
receivable reconciliation can be facilitated by constant
example, Alexa, the virtual assistant developed by Amazon,
updates with inventory databases and bank account systems.
is capable of interacting via voice, streaming podcasts,
Certain countries, such as China, require invoice verification
playing back music, making to-do lists, setting alarms, and
before the confirmation of tax benefits. Depending on the
providing real-time information, such as news, weather,
invoice format, OCR scanning technology can be used to
traffic, and sports information. Such speech recognition
―read‖ and ―record‖ paper format invoices and store such
technology allows AI administrative assistants to coordinate
information in real time. In addition, RPA technology can
and arrange meetings between team members and external
perform real-time invoice verification by constant contact
parties, contributing to more efficient accounting practices
with the government tax office database. The feature of RPA
[48, 49].
technology aims to provide constant verification across
For example, Maycur.com is the leading domestic
various databases, facilitating real-time business
enterprise travel and expense management SaaS platform. It
communications.
mainly adopts speech recognition, automatically converts
In the financial accounting and document approval field,
semantics into structured information through AI training,
SMACC has designed software called ―AI Extractor‖ to
and automatically completes the filling of the amount, time
extract financial information data from invoices [41]. This
and place of the fee type. Voice accounting is similar to a
software is capable of automating accounting and control,
dedicated intelligent reimbursement secretary. It only needs
payment preparation, three-way matching in procurement
to speak in order to complete the reimbursement. It can
processing, business intelligence, and data analysis. With the
extract the key information from one‘s voice, perform
assistance of ML technology, it offers superior automation
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This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
automatic classification, and complete the reimbursement find evidence for strategy-making based on the market
process easily [50]. environment and consumer activities.
3) NATURAL LANGUAGE PROCESSING Different from traditional internal auditing, NLP
Natural language processing (NLP) focuses on understanding technology can automatically process unstructured text
unstructured data (from human sources) as an application of information, systematically and automatically retrieve and
AI. Examples of NLP include text mining, manual text review the main points of review so that internal auditors are
analysis, and readability analysis [51, 52]. NLP is used to free from heavy reading and review work. At the same time,
the language model can identify high-risk cases that do not
meet the target terms and issues and conduct preliminary
screening for internal auditors so that they can focus on high- analysis, data, and reasoning into the decision-making
risk cases and conduct in-depth tracking to achieve efficient process, which facilitates the scaling of projects across the
internal audit work [53]. organization to drive greater business impact by translating
4) ARTIFICIAL NEURAL NETWORKS growing data volumes into measurable business value and
ANNs attempt to simulate human neuron networks so that creating long-term competitive advantage from existing data
computers can learn things and make decisions in a human- assets. IDO can also help to improve the speed and quality of
like way. ANNs are created by programming conventional decision-making while reducing decision cost, transforming
computers as if they were interconnected brain cells [54, 55]. clairvoyant-like decision-making from a solely executive
The artificial brain function of the ANN tool is at a much pursuit to one achievable by all employees [57].
more advanced level than traditional computer linear logic, Based on deep learning technology, Deloitte has also
which is able to establish a stable network connection weight developed a voice analysis platform called the Behaviour and
between the business data input and the accounting element Emotion Analytics Tool (BEAT) to monitor and analyse
record. Following the establishment of a case library based voice interactions. BEAT has three key functions. First, it
on the learning of historical economic transactions, the monitors the voice interactions of customers. Second, it is
accounting information configuration of future economic capable of identifying high-risk interactions through NLP.
matters can be automatically realized and integrated into the The language model algorithm is used to judge the
enterprise reporting system [56]. preliminary data extracted from internal and external
information and then determine the regulatory compliance of
III. APPLICATION OF NEW TECHNOLOGIES BY THE the signed contracts (see Table II for an illustration of this
BIG FOUR ACCOUNTING FIRMS approach) [58]. Third, it can alert users to interactions that
may have negative outcomes (e.g., complaints or behavioural
A. DELOITTE problems) and provide detailed information about the reasons
Deloitte has developed several applications based on for their occurrence [56]. BEAT is able to analyse over 30
advanced technologies. For example, Deloitte developed an different languages and 30 different behavioural indicators
insight-driven organization (IDO) framework to help and can be customized to meet specific risk and user
organizations achieve strategic goals. IDO embeds daily requirements [59].
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This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
This work is licensed under a Creative Commons Attribution 4.0 License. For more information, see https://creativecommons.org/licenses/by/4.0/.
This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
complementary resources to local teams. KPMG is currently KPMG has also developed a robot to reduce the time
developing its data and analytics service portfolio within required to complete FBT compliance tasks, known as the
member companies to help customers address specific data FBT Automator. This tool is capable of performing line
issues, such as privacy, security, and forensics. It is also project and ledger data analysis, including interactions with
extending its current services to new markets. KPMG business systems such as SAP and Oracle to access back-end
combines its tax, advisory, and audit credentials with its data, and preparing FBT for return to work files using
digital investments and uses its value delivery framework numerical coding and fuzzy word matching without manual
and trusted information to help clients transform their line-by-line review. KPMG has also introduced the Payroll
businesses. Tax Automator tool, which automatically fills in the payroll
In 2017, KPMG launched a team called ―KPMG Ignite‖ to code and allocates wage codes to the correct the type of
focus on research and exploration. It is a technical partner payroll tax wage. It can also run data analysis across monthly
ecosystem that helps build and provide solutions using AI payroll tax returns and annual payroll tax adjustments to
with tested open source tools and accelerates the ensure compliance with the initial submission and generate a
development and delivery of AI solutions. To ensure the central storage facility for payroll taxes that functions as a
smooth operation of KPMG‘s AI technology, KPMG Ignite data collection room [73].
provides continuous testing for prototype development and The KPMG Automatic Exchange of Information (AEOI)
innovation, as well as a framework and guidance to address reporting tool aims to streamline the reporting process by
employees‘ and customers‘ queries with AI applications. using hundreds of data validation checks to create and embed
KPMG Ignite functions as a data analysis processor that the required XML files for submission. KPMG offers
provides unbiased estimations. To ensure its effectiveness licensing solutions and hosting services to translate system
and credibility, KPMG performs regular inspection and data into relevant reporting formats, such as the Foreign
maintenance. In addition, KPMG has established two special Account Tax Compliance Act (FATCA) and Common
departments to address Internet and data security. One Reporting Standard (CRS) [74].
department is responsible for company software design and Examinations of the use of BG, ML, and AI technologies
testing network security. The other department addresses by the Big Four accounting firms reveal two common trends.
data protection and instant responses to cyber attacks [70]. First, the accounting profession is increasingly investing in
KPMG has also introduced a novel means of assessing AI and its integration into core business; second, the Big
risks. KPMG‘s dynamic risk assessment (DRA) combines Four claim that AI is a key factor for future success in the
actuarial theory, complex algorithms, mathematics, and accounting field. The following section outlines predictions
advanced data with analysis to identify, link, and visualize for future development in these areas.
four-dimensional risks (severity, likelihood,
interconnectedness, and velocity). Compared with traditional IV. BEYOND ARTIFICIAL INTELLIGENCE –
two-dimensional risk assessment (high likelihood and BLOCKCHAIN
severity), DRA takes into account the risk interconnectedness
and velocity with which the risk may affect business A. BLOCKCHAIN TECHNOLOGY
operations. Blockchain can be described as a series of blocks used to
Combining the latest applied science with management establish or record ownership of assets between parties [75].
insights and extensive benchmarking, DRA modelling allows Blockchain does not need an arbiter [76] and can therefore
audit professionals to see the spread (―contagion‖) of risks facilitate direct trading in the private sector [77]. It improves
that could form key clusters or trigger other risks. By the efficiency of transactions that require multiple validations
identifying the expected contagion effect between global and and validations via more rapid checking between parties [78].
corporate risk, KPMG can objectively measure important Table III records some of these examples.
threats. These new insights provide a new level of risk It can be seen from the table that the impact of the
assessment for audit professionals, help improve audit quality, blockchain on auditing is reflected mainly in the following
and provide the organization with information about how aspects:
best to address and monitor these threats [71]. a. Nontamperable features provide a reliable source of
Based on RPA technology, KPMG has developed ―K- data to support the auditing business while ensuring
analyzer‖, tax analytic software that is capable of analysing the unique sources of accounting data. Once the data
thousands of transactions in a matter of minutes. K-analyzer for the audited entity are entered into the blockchain
downloads data from corporate ERP systems to reduce errors, network, they are difficult to tamper with [79].
uses automation to analyse a large amount of data, and then b. Distributed ledgers improve the authenticity and
clearly summarizes the results. This process generates a clear reliability of audit data, significantly reducing the risk
audit trail acceptable by tax authorities and is capable of of data being attacked by the audited unit [80].
analysing tax-sensitive data in a cost-efficient manner [72]. Traditional audit data are stored on a centralized cloud
server and are highly vulnerable to hackers, resulting
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This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
in file loss or data tampering. The blockchain stores timestamp feature requires that the data for the audited unit
data in a distributed manner and uses multiple nodes to be revised to reach consensus with multiple participants. This
back up data [81]. Even if a single node is attacked by greatly increases the difficulty of providing fraudulent
a hacker, it will not affect the consensus state of the financial data and improves the authenticity and reliability of
data in the network as a whole [82]. the data for the audited unit, thereby reducing the cost of
c. The timestamp feature increases the difficulty of false financial information verification [84].
tampering with the data for the audited unit and d. Network consensus has improved the authenticity,
provides a stable audit trail for the development of the reliability and timeliness of the data for the audited
auditing business [80, 83]. entity, laying a solid foundation for continuous audit
False transactions and accounting fraud are the main and real-time audit work [85]. On the one hand, it is
sources of material misstatement risk. The existence of the
TABLE III
THE IMPACT OF BLOCKCHAIN ON ACCOUNTING AND AUDITING
Blockchain
Goals Potential Impact on Accounting Potential Impact on Auditing
Characteristics
Non-tamperable The only source of accounting data is The only source of auditing data is
Prove
(Public Key guaranteed, and the accounting data guaranteed, and the audit data
ownership
Encryption) [79] cannot be falsified [86] cannot be falsified [87]
Distributed
Enhance
ledger Improvement in the transparency of Improvement in the authenticity
transaction
(Decentralized) accounting information [81] and reliability of audit data [82]
transparency
[80]
Improvement in the reliability and
Clear Improvement in the difficulty of changing
timeliness of audit data, and lay a
Timestamp [83] transaction data and retain permanent accounting
solid foundation for continuous
order records [80]
audit and real-time audit [84]
Improvement in the authenticity,
Verify Improvement in accounting efficiency; reliability and timeliness of audit
Network
transaction provision of real-time transaction clearing data, and lay a solid foundation for
consensus [85]
legality or settlement [88] continuous audit and real-time
audit [89]
Intelligentization of accounting business Intelligentization of audit work
Programmable processing through programmability, through programmability, setting
None
[90] setting accounting algorithms or audit algorithms or auditing
accounting business processing rules [80] business processing rules [91]
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This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
can write audit algorithms or audit business processing ships around the world anytime and anywhere. The platform
rules according to specific audit scenarios and promote makes the collective database available to all interested
the intelligent implementation of audit work [91]. parties in real time by connecting their core capabilities [97].
Blockchain technology can simplify the transfer of any 4) KLYNVELD PEAT MARWICK GOERDELER
value (data, assets, currency, and information) in real time in KPMG has partnered with Microsoft to create the KPMG
a secure and cost-effective manner. It is extremely useful to and Microsoft Blockchain Nodes, an innovative workspace
conduct transactions that require multiple validations and that combines KPMG‘s industry and blockchain application
validations, contracts, and any type of record validation. This knowledge with Microsoft‘s technical expertise. Blockchain
technology can also make it easier to detect fraud and errors nodes are used to build a close relationship with start-ups and
by providing clear and transparent information about developer communities, demonstrating the utility of
transactions, as no one can modify records once they are blockchain technology for a range of businesses, such as
uploaded. Blockchain can be described as a series of blocks healthcare and the public sector [98]. Furthermore, the
used to establish or record ownership of assets between KPMG Digital Ledger Services is a tool that helps financial
parties. Blockchain does not need an arbiter [76] and services companies apply blockchain technology, streamline
therefore facilitates direct trading in the private sector. automated back-office operations, deliver faster and more
secure transactions, and reduce costs [99].
B. APPLICATIONS OF BLOCKCHAIN BY THE BIG FOUR
ACCOUNTING FIRMS E. THE IMPACTS AND FUTURE DEVELOPMENT OF
1) DELOITTE BLOCKCHAIN FOR AUDITING
Deloitte has Blockchain laboratories in New York, Dublin When all transaction details are stored on blockchain, it
and Hong Kong, comprising more than 800 professionals. becomes impossible to change information because all
These laboratories work with international organizations stakeholders have the same information and all changes are
seeking blockchain solutions, such as food suppliers that recorded (with real-time updates). Therefore, blockchain
wish to track products from farm to table, banks and naturally eliminates any abnormal records (which no one
insurance companies seeking fraud detection, and car dares to do) and makes reliable real-time auditing possible. It
manufacturing and leasing companies [93]. Deloitte has is likely to significantly improve audit quality and efficiency.
developed more than 30 blockchain-related models for The integration of blockchain and cloud technologies
purposes such as digital identity, digital banking, cross- allows auditors to download information on business
border payments, trade finance, and loyalty and reward adversaries in the private chain and directly use the
solutions, as well as unique work in investment management opponent‘s information to confirm the data during the
and insurance [94]. reconciliation process. The application of shared ledgers in
2) PRICEWATERHOUSECOOPERS blockchain frees auditors from repetitive transaction
PwC has developed the Blockchain Validation Solution, checking but focuses on complex transactions and internal
which combines a risk framework with proprietary controls, confirms the validity of the digital performance of
continuous audit software. This tool is used to discover long- physical assets, ensures that the contract is written in
term indicator patterns that are not obvious to humans, both accordance with accounting standards, and changes the scope
direct and predictive, and provide objective results. PwC and methods of audit opinions [100].
keeps a log of transactions with customers who are currently Future research can consider establishing an auditing
experimenting with blockchain technology and applying process based on blockchain technology. For example, a
controls and testing standards to its applications, including continuously working audit robot is able to complete the
major stock exchanges and digital wallet providers that allow audit record layer, such as fetching raw data, issuing audit
users to monitor, view, and test transactions in real time [95]. test result reports, and data packaging and chaining; improve
the traceability of each block structure on the audit analysis
3) ERNST & YOUNG
EY has developed Blockchain Analyzer, a blockchain-based layer for Interim audit testing; establish an early warning
auditing technology that enables in-depth reviews of mechanism; and issue an audit inquiry list and audit
cryptocurrency transactions and supports the auditing of abnormal item list, etc.
companies that use cryptocurrencies. It is a foundational tool
V. SUGGESTIONS FOR ACCOUNTING
for auditing blockchain assets, liabilities, equity, and smart PROFESSIONALS
contracts [96]. Blockchain Analyzer is developed in Based on the above review of the current developments of AI,
conjunction with Guardtime (an enterprise blockchain and blockchain technologies in the accounting profession,
company) and Microsoft‘s Azure Blockchain team. The focusing on the Big Four accounting firms, we provide
platform is used to create marine insurance contracts, digitize suggestions regarding future developments for accounting
trading rules and automate the entire process by using smart professionals and their organizations.
contracts to reduce paperwork. Insurance companies can
update their information online and check the location of
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10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
With the rapid technological advances of the last few There is no doubt that financial robots will replace humans
decades, accounting professionals are currently required to in performing basic accounting tasks in the future, as they are
have programming skills and to be proficient in data analysis. already an important component of the accounting landscape.
They must be capable of understanding emergent tools, As a financial practitioner, it is important to continuously
interfacing with reporting techniques, and interpreting reports improve one‘s professional knowledge and skills, including
to answer questions from authorities [101]. A study prepared computer expertise, to complete more challenging tasks. At
by the Association of Chartered Certified Accountants in the the same time, it is necessary for education systems to
United Kingdom regarding the future of the accounting respond accordingly by incorporating a higher level of
profession denotes the key tasks of accountants and their technology proficiency.
capabilities in this modern era 1 . For auditors, since RPA
technology makes real-time and continuous audits possible, VI. A REFLECTION ON ACCOUNTING EDUCATION
audit professionals should be flexible and adaptable TRANSFORMATION (IN CHINA)
regarding changing audit procedures and should be able to Recent media and reports from professional bodies and firms
process real-time risk information [102]. For risk indicate the high probability of job loss within the accounting
management practice, when AI accounting software is and finance profession due to developments in big data, ML,
utilized to conduct a large proportion of accounting work and and AI [103-105]. Such observations present both challenges
make decisions accordingly, professionals need to ensure that and opportunities for accounting education. On the one hand,
the algorithm design is correct (not intentionally manipulated it renews a longstanding debate regarding the goal of
or incorrectly self-developed), particularly with regard to university education, namely, whether it should comprise
fraud detection. This process requires consistent monitoring liberal education or professional training. On the other hand,
by experienced accounting professionals. As such, the these technological developments can free educators from
introduction of advanced technology into the accounting repetitive exam marking and tutorial consultations so that
profession is likely to reduce the number of employment they can spend more time with their students. As an
opportunities for accountants without programming and illustrative example, the current state of accounting education
analysis skills. It may be necessary (and desirable) for in China is examined to suggest future changes.
companies to provide adequate re-training for existing staff. In 2017, more than 270,000 students graduated with an
Accounting firms and departments may adopt several accounting degree (bachelor‘s level and above) in China
approaches in response to rapid technological developments [106]. For a high school graduate who is interested in
in this area. First, companies can establish the vision of pursuing a bachelor‘s degree in accounting in China, there
technology-driven professional practice as an overall are two options: attending either a government-funded
organizational strategy, such as setting up separated centres university or a government-recognized education institute
of excellence, specific coordination with business units, or (managed by a local or international university). The most
different focus units. Second, organizations may conduct a common approach is to enter a government-funded
comprehensive assessment of current protocols employed in university through the Chinese college entrance exam
the data development and collection process, conduct a (―Gaokao‖). For accounting and finance education, there are
candid review of its automation and analytical capability two main types of government-funded universities in China.
maturity, and develop plans to implement appropriate IT First, comprehensive universities such as Xiamen University,
support processes. Third, organizations should determine the teach both accounting and finance, as well as arts, sciences,
value that the proposed technology may create and review it and engineering; second, universities such as the Southeast
periodically. This process includes developing formal key University of Finance and Economics focus on accounting,
performance indicators so that efforts are focused in the right finance, and economic 2 . Students in comprehensive
direction to produce tangible results. Finally, to ensure data universities have easier access to liberal education due to
accuracy and security, companies can establish a governance accessibility to courses from other majors (such as arts and
board to define and practice enterprise-wide data governance computer science). However, students in universities focused
standards. This governance board can also address the effects on accounting, finance, and economics are more likely to be
of potential business disruptions during cohesive able to access professional training related to their majors
technological changes within the corporation. due to the large number of student enrolments in these
majors. It therefore makes more sense for educators to spend
time designing practical content such as ERP demonstrations
1 for large groups of students, while small classes are ideal for
Future accounting professionals must analyse the financial strategy
and performance of the company, explain the feasibility of the investment the in-depth discussion of case study materials.
plan, and be able to manage the expectations of different stakeholders
inside and outside the company. Future financial managers must also have
2
the following abilities: teamwork ability, language ability, and awareness In comparison to comprehensive universities, universities with a
of cross-cultural communication. In addition, they must be good at focus on accounting, finance, and economics have much higher
expression and persuasive and be able to demonstrate to people both inside proportions of students in these majors due to admission guidance set by
and outside the financial industry. the Chinese Ministry of Education.
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Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
With the increase in AI applications in the accounting providing opportunities for students to experience these
profession, the pressure for students to look for a job after novel technologies.
graduation, and the balance of focus between teaching and
research for faculty members, it is crucial to determine VII. CONCLUSION
whether university education should be aimed towards liberal The deep integration of emerging technologies such as big
education or professional training. Although students at top data, ML, AI, and blockchain in the accounting field has
universities achieve high marks in ―Gaokao‖, this does not introduced tremendous changes to the accounting profession,
necessarily mean that they want to get a job in Big Four such as reengineering accounting procedures, reducing
accounting firms or investment banks immediately after they accounting information errors and distortions, improving
graduate. Do employers prefer graduates with a liberal accounting efficiency, and promoting the transformation of
education? accounting career structures.
Technology developments such as RPA and OCR have Because this article reviews new developments in
significantly reduced the workload of repetitive tasks for accounting, future applications of new technologies such as
financial accountants. These tools can scan and enter blockchain are also discussed in this study. For example,
invoices automatically, enabling real-time audits. with the help of blockchain audit application platforms,
Accountants are now expected to perform more value-added large-scale and real-time automated audits can derived. At
tasks such as financial management and data-driven decision- the same time, considering the increasing adoption of
making. The future of (flat) organizational structures requires technologies in accounting, how to protect data privacy
accountants to understand corporate operations and becomes an important issue. While corporations can enhance
contribute to corporate governance based on their their data security structures, regulators are also expected to
professional accounting knowledge. In our opinion, if we strengthen and implement regulations for associated crime.
believe that accounting is a career more than a job, higher The article presents extensive and profound integration
education institutions should continue the practice of liberal between AI technology, blockchain and accounting. While
education rather than professional training. Although rapid the top accounting firms are embracing these new
technological developments have pushed accounting firms to technologies and challenges, accounting professionals
restructure their professional knowledge and to reform their (practitioners, educators and students) are expected to expand
service approach, certain professional characteristics of their technological knowledge, creating more efficient
accountants are unlikely to change, such as ethical and accounting practices.
emotional intelligence [107].
Recent developments in AI can be viewed as an
opportunity for educators to move one step closer to
educational fairness. For example, the integration of big data
and ML technologies creates an education system that can
input a variety of tutorial explanation approaches for the
same question that is accessible to students 24/7. Such a
smart education system can facilitate a range of learning
approaches, benefiting teachers and students alike.
According to Han [108], an ancient educator of the Tang
Dynasty in China, a teacher should ―discuss ethics, educate
profession, and clarify confusion for students‖. The adoption
of a smart system made possible by big data, ML, and AI to
provide highly efficient tutorial consultation for students
allows faculty members to spend more time in discussion
with students, such as sharing their professional experience.
More importantly, educators can use this extra time to design
teaching cases that teach students to use their accounting
knowledge to solve practical issues of financial management,
corporate governance, and ethical dilemmas.
Recent technological developments have necessitated the
transformation of accounting education not only in China but
also around the globe. However, it is important to reiterate
that the possession of adequate characteristics is essential for
graduates to adapt to current and future technology changes
and even create them. Therefore, educators should firmly
support liberal education while also encouraging and
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This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
APPENDIX
APPENDIX 1
SUMMARY OF AI APPLICATIONS BY THE BIG FOUR ACCOUNTING FIRMS
Deloitte PwC EY KPMG
RPA On March Tax analytic In alliance with IBM Watson,
10,2016, Deloitte software, K-analyzer, KPMG has developed
introduced the uses automation to various tools and pilots and
Deloitte Robot analyse a large advance these tools in various
based on amount of data, and ways. RPA tools can read
cooperation with then clearly thousands of pages of
Kira Systems. summarizes the contracts or agreements,
results. This process quickly summarize these
generates a clear contracts or agreements
audit trail acceptable according to the requirements
by tax authorities and of customers, and continue to
is capable of learn and become smarter
analysing tax- over time.
sensitive data in a
cost-efficient manner
[4, 70, 71]
Deep A voice analysis In auditing, PwC Lease contract update
learning platform called adopts AI technology following the change of
technolo BEAT was to extract, organize, IRS updated regulation;
gy developed to and construct data, An intelligent
(NLP) monitor and such as extracting classification engine to
analyse voice data from client bank access the potential
interactions. statements to perform purchasing synergies in
the substantive tests mergers and
required for cash acquisitions;
audits
ML/AI To improve professional ―KPMG Ignite‖ is a
efficiency, EY adopts technical partner ecosystem
ML technology to detect that helps build and provide
fraud. The EY FIDS has solutions using AI with tested
achieved an accuracy open source tools and
rate of 97% in accelerates the development
identifying suspicious and delivery of AI solutions;
invoices using ML It provides continuous testing
technology for prototype development
and innovation, as well as a
framework and guidance to
address employees‘ and
customers‘ queries to AI
applications;
KPMG Ignite functions as a
data analysis processor that
provides unbiased
estimations.
Automat In May 2017, On October 21, 2016, In addition to RPA and KPMG has also developed
ic Deloitte PwC Aarata set up an NLP technologies, EY other technologies, such as
gatherin announced its AI audit lab to uses a series of new the Payroll Tax Automaton
g of collaboration with improve its automatic technologies such as tool that is capable of filing
evidence McLaren Applied audit process, leading drones to satisfy new and allocating payroll codes,
and Technologies to greater operational business requirements. as well as reconciliation with
complex (MAT) to build efficiency and audit In addition to utilizing the tax authority. One
data; data-driven quality machine reading (such interesting application is the
Capturin business products. as QR codes and Fuel Tax Credit (FTC)
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10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
g data These tools are barcode labels), EY also scheme following KPMG‘s
from embedded with uses drones to assist investment and alliance with
physical predictive analytic with inventory automation start-up Nuonic.
sensors capabilities that observation and real- FTC uses a GPS system to
to create can be used to time analysis (such as track car movements in order
sophistic evaluate the optical characteristic to calculate vehicle petrol
ated forecasts of asset recognition). Drone data usage for both corporate
digital valuations on the are transmitted directly analysis and tax office
records client‘s balance to EY Canvas, the EY compliance
sheet Assurance global audit
digital platform that
seamlessly connects
more than 80,000
auditors [65]
14
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10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
APPENDIX 2
TABLE OF ABBREVIATIONS
Abbreviation Full Name
ABAC Anti-bribery and Anti-corruption
API Application Program Interface
AI Artificial Intelligence
ANN Artificial Neural Network
AEOI Automatic Exchange of Information
BEAT Behaviour and Emotion Analytics Tool
BG Big Data
CRS Common Reporting Standard
DPoS Delegated Proof of Stake
DRA Dynamic Risk Assessment
EY Ernst & Young
FATCA Foreign Account Tax Compliance Act
FIDS Fraud Investigation and Dispute Service
GDPR General Data Protection Regulations
IDO Insight Driven Organization
IRS Internal Revenue Service
KPMG Klynveld Peat Marwick Goerdeler
KYC Know Your Customer
ML Machine Learning
NLG Natural Language Generation
NLP Natural Language Processing
OCR Optimal Character Recognition
P2P Peer-to-peer
PwC PricewaterhouseCoopers
PoS Proof of Stake
PoW Proof of Work
RFID Radio Frequency Identification
RPA Robotic Process Automation
EU European Union
SME Small and Medium Enterprises
FP&A Financial Planning and Analysis
PSD2 Payment Service Directive 2
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10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
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10.1109/ACCESS.2020.3000505, IEEE Access
Zhang et al.: Preparation of Papers for IEEE Access (February 2017)
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This article has been accepted for publication in a future issue of this journal, but has not been fully edited. Content may change prior to final publication. Citation information: DOI
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and risk management. He has published more than 170 papers in leading
journals, such as Economic Research. He has participated in or led more
than 20 scientific research projects, including a National Social Science
Fund project, a Humanities and Social Science Fund project for the
Ministry of Education, and a China Postdoctoral Science Fund project. He
serves as an external review expert for academic journals such as Nankai
Management Review.
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